JOBS AUSTRALIA NATIONAL CONFERENCE MELBOURNE 2014 ABOUT THE MC ABOUT YOUR SATCHEL SOCIAL MEDIA environment and is WELCOME TO THE 21ST JOBS Woven through the program for those those in other comparable countries and designed to dramatically AUSTRALIA CONFERENCE delegates they affect are many of the which has been going on since 1998. Adam Spencer began his The screen printing is by Throughout the Conference improve the lives of dimensions of the future of employment We don’t know how the financials will career in radio by winning Melbourne city Mission’s we encourage you to initiate many young people who This year’s Conference program has been services in Australia from 2015. Last go and whether the shift to more of the the Triple J Raw Comedy Print Side Up (PSU), a and engage in conversation are disengaged from designed with a couple of things squarely year, through our 2015 Project, we revenues to outcome fees will stand up Championship in 1996. From professional designing on Twitter using the in mind. One is to assist our members and produced our Blueprint which set out in a softening labour market. So many mainstream education. subscribers to understand and respond to a radically reformed new system which questions and issues and so many there, Adam took over the and screen printing social #jaconf hashtag and on our HEAT achieves this through TRIPLE J breakfast time slot, enterprise. PSU also Facebook page: major shifts in policy and program design would better enable our members and unknowns for us to talk about and dissect supporting young people to and architecture being implemented others to deliver best of breed services and analyse! co hosting with Wil Anderson delivers workshops to make a positive transition from 1999 - 2004. From 2006 schools, community groups @JobsAustLtd through Employment Services 2015 in to unemployed people and employers to secure employment, particular and more generally in other without all of the rules, red-tape, The Conference program, which we have to 2013 Adam was the host and workplaces. They have /JobsAustLtd thus avoiding the negative employment and community services complexity, hyper-specificity and nano- squeezed into two days for the first time (in response to your feedback about how of the coveted radio slot ABC been in business for 8 traps of long-term programs at both federal and state levels. management now being endured. More 702 Breakfast Show, building years producing posters, CONFERENCE choice and agency for the punters and busy you are), features more than 60 unemployment. We also want to promote and facilitate speakers who have all been recruited for a cult following which saw brochures, screen-printed EVALUATION FORMS for providers was at the heart of our re- him crowned the “best radio garments and promotional debate about the role of not-for-profit design. their expertise across the various areas THE JUICE BAR organisations in delivery of government of your operations. There are special show”by ABC local radio in material for private There are two choices Kinetic Super are proud to services and the impacts of that service What the government has proposed in its sessions for Boards, CEOs, CFOs, HR 2012 and 2013. businesses, corporations, this year, either use the delivery on mission, values and purpose Exposure Draft for Employment Services Managers and a wide variety of other councils and not-for-profits. links via our Facebook and be the Premier and Juice Adam holds a first class honors and the very identity of those organisations. 2015 delivers more of what we wanted opportunities for you to engage and Twitter feeds, or complete Bar sponsor of the Jobs Some of the income support and on red tape reduction and flexibility (sort network around with your colleagues. degree in Pure Mathematics PSU exists to help the survey in your satchel. Australia 2014 National and has an immense interest young people overcome employment services changes recently of) than we might have expected. All We really do value your Conference. They proposed by the federal government can providers will have to unlearn a lot of We are at a major cross-road in the world in science. These passions disadvantage and feedback. have been supporting reasonably be characterised as harsh and their existing practices and their slavish of employment and related services lead Adam to hosting the ABC disengagement through our Conference since unfair and unlikely to achieve their stated adherence to thousands of bureaucratic which right now feels not unlike the programs Quantum and FAQ education, employment THIS YEAR’S COFFEE purpose. Where do we draw the line? rules and come up with their own major changes we experienced in 1998. 2010, and are excited In our dreams we still have a large from 1998 to 2001. Other TV and training. Their mission CART - SPONSORED by the opportunities When is tough love just way too tough? servicing models with much more credits include hosting Hit is to provide young people emphasis on employers. number of our member organisations BY JLT AND PROVIDED ahead through working These changes bring with them major and the people they serve engaged, and Run for Foxtel’s Comedy in the west of Melbourne BY SKYS LEARNING with Jobs Australia’s challenges for all organisations and But the good stuff comes with many enthused, encouraged and empowered to Channel; Joker Poker for with meaningful workplace members. To learn more particularly so for smaller ones which stings in the tail to go with it. Harsh do and be the very best they can be. We Channel Ten; two series of experience opportunities, CENTER about Kinetic Super, visit are well connected with and have long and punitive treatment of under 30s job still hope that dream can still come true. Sleek Geeks with Dr Karl vocational training and skill histories of commitment to working in seekers, a new role for employment Hospitality Employment kineticsuper.com.au. Oh, and by the way, at the Conference Kruszelnicki for ABC TV and development in structured and Training (HEAT) is particular local communities. What place services in decisions on sanctions and team captain on the ABC TV’s opportunities for creative THE RECHARGE BAR do they have in a future world where bigger penalties, much thinner servicing of job we also celebrate 25 years of operation a practical youth re- of Jobs Australia (and its National sports show The Trophy Room. expression in art, design is seen by governments as a convenient ready job seekers and lashings of mutual engagement program Has been sponsored by SkillShare Association predecessor) and The author of the Little Book and printing. better option? Can partnering up be obligation through the massive expansion delivered from the SKYS Davidsons so you can not just the organisation but rather the of Numbers, Adam explained successfully achieved and how does it get of compulsory Work for the Dole and Learning Centre in recharge your devices network of amazing organisations and his love of prime numbers ‘OUR PLACE’ AV done in very quick time? Will the cheque unrealistic job search requirements. The South Melbourne. It is an between sessions. really be in the mail? proposed shift to a smaller number of individuals which we proudly represent and the magic of maths to an The AV shown at the innovative and practical large regions, the whole of which must and are associated with. You’ll find a little enraptured TED audience in beginning of each day program that assists young THIS YEAR’S PROGRAM Having been swept along over the past be serviced by all providers, and the memento in your conference satchel. We early 2013. Since being posted celebrates your places in 16 and more years of constant pressure haven’t entirely changed the world and people to develop self- See the overview on pages proposed effective demise of specialist online, his talk has had over a your communities, thank and change in the somewhat brutal providers, will result in a flurry of completely solved unemployment but we esteem, to gain accredited 5-7 for the program at a environment in which they have operated, have given it a really good shot. million views. you to everyone who partnering - which might be fair dinkum training qualifications in the glance and to check the our member organisations have some submitted photos. Our or might not – which will be difficult to Enjoy the Conference – you’re an Adam is the ambassador hospitality industry, to get room for each session. See important philosophical, financial and photographer has done his sort out in the short time available. important part of it! for many charities including work experience in local page 8 for session outlines other choices to make about their future best to include as many as Redkite and in 2014 was businesses and prepares and page 13 for speaker trajectories, the sustainability of their We expect to see further “market” David Thompson AM possible. organisations and about how best they use consolidation and the ongoing exit of appointed University of Sydney’s them for the world of work. information sorted by and the Jobs Australia Team Ambassador for Maths and their people and their balance sheets to more small providers as a result – a August 2014 HEAT operates in an surname. deliver positive impact for the people and trend we are seeing across Australia’s Science. informal learning communities they serve. not-for-profit community services and SESSION 6 WORKSHOPS SESSION 7 WORKSHOPS FLOOR PLAN DAYONE 1330-1430 1445-1545 SESSION 6.1 SAVOY 1 SESSION 7.1 SAVOY 1 THE FUTURE OF EMPLOYMENT SERVICES MOTIVATING OUTCOMES: 0830-930 REGISTRATION LEVEL 8 FOYER Stephen Moore, Department of Employment; NEW CONCEPTS IN SERVICE DESIGN David Thompson AM, CEO Jobs Australia Katherine Curchin, ANU; Moya Drayton, SESSION 1 SAVOY BALLROOM Department of Employment BOOTH ALLOCATION 930-945 SESSION 6.2 MAYFAIR 2 1. Jardine Lloyd Thompson 5. JN Solutions WELCOME TO COUNTRY WHERE DO WE BELONG? THE FUTURE OF SESSION 7.2 MAYFAIR 2 2. Bounce Consulting 6. KV Interactive Uncle Colin Hunter SUPPORT TO AT RISK YOUTH PRACTICAL STRATEGIES TO SUPPORT AT OFFICIAL WELCOME Johanna Wyn, University of Melbourne, RISK YOUTH AND ENGAGEMENT 3. Jobs Australia 7. Salvation Army Hope for Life Ron Miers, Chair, Jobs Australia Rebekha Sharkie, Youth Connections Jenny Allen, Geraldton REC; John Coates, 4. Community Sector Banking 8. Davidsons National Network; Larissa Daniel, Employment Options SESSION 2 SAVOY BALLROOM Access Community Group; Carmen Auer, & Community 21 9. Pure Insights 945-1000 Partnership Brokers Network SESSION 7.3 MAYFAIR 1 10. Ranger - Tender Support Services INTRODUCING THE MC BUILDING SUSTAINABLE BUSINESS GET YOUR FREE FRESHLY Adam Spencer SESSION 6.3 MAYFAIR 1 FOUNDATIONS: 11. Kinetic Super BRAND POSITIONING IN A NOISY WORLD: DIVERSIFICATION AND FUNDRAISING SQEEZED JUICE FROM SESSION 3 SAVOY BALLROOM MAYFAIR 3 THE JUICE BAR! STRATEGIES FOR GETTING NOTICED Jane Martino, Shout 1000-1030 Jane Martino, Shout; Kylie Lewis, Of Kin MAYFAIR 1 This year’s juice bar is SETTING THE SCENE SESSION 7.4 & 6.4 SAVOY 3 sponsored by Kinetic Super David Thompson AM, CEO, Jobs Australia SESSION 6.4 & 7.4 SAVOY 3 EXECUTIVE PD CONT EXECUTIVE PD: LEADERSHIP RESILIENCE GET YOUR FREE COFFEE FROM THE COFFEE CART! SESSION 4 SAVOY BALLROOM AND EFFECTIVE COMMUNICATION SESSION 7.5 MAYFAIR 3 1030-1100 SUPPORTING CLIENTS THROUGH IT: This year’s coffee cart is sponsored by Jardine Lloyd Richard Kasperczyk, Converge International Thompson and provided by Skys Learning Centre OUT OF THE RUINS IMPROVING CLIENT MANAGEMENT John Falzon, CEO, The Vinnies SESSION 6.5 MAYFAIR 3 Stephen Moore, Department of Employment; L IF FOUNDATION SKILLS – WHAT ARE THEY? Primod Govender, IBM Curam; Marcus Harvey, L T IF S T 1100-1130 MORNING BREAK S WHY SHOULD I CARE? Infoxchange MAYFAIR 2 CONNAUGHT Dave Tout, ACER 1 SESSION 5 PLENARIES SESSION 7.6 & 6.6 SAVOY 2 2 1130-1230 SESSION 6.6 & 7.6 SAVOY 2 DEVELOPING AND MAINTAINING ALLIANCES LI FT S SESSION 5.1 SAVOY 1 DEVELOPING AND MAINTAINING CONTINUED ALLIANCES IN THE NOT-FOR-PROFIT 10 11 THE FUTURE OF WELFARE SESSION 7.7 CONNAUGHT 3 John Falzon, St Vincent de Paul Society SECTOR: TRICKS AND TRAPS 6 4 SAVOY 2 Heather Watson, McCullough Robertson CULTURALLY SENSITIVE PRACTICE IN National Council of Australia; Travers INDIGENOUS EMPLOYMENT McLeod, Centre for Policy Development; Lawyers 7 5 Nicole Findlay, WISE Employment; Linc Yow Yeh, Sonia Martin, RMIT University SESSION 6.7 CONNAUGHT Kangan Institute SESSION 5.2 SAVOY 2 STRATEGIES FOR EMPLOYMENT 9 8 CONSULTANTS WHO WORK WITH 1545-1600 AFTERNOON BREAK REGISTRATION VET REFORM - WHAT’S HAPPENING NOW DESK AND WHAT’S LIKELY INTO THE FUTURE? INDIGENOUS CLIENTS SESSION 8 SAVOY BALLROOM Wendy Perry, Workforce Blueprint Dennis Batty, Jobs Australia 1600-1630 RECHARGE YOUR WHAT REALLY MATTERS ELECTRONIC SAVOY 1 SESSION 5.3 MAYFAIR 1 DEVICES AT THE Father Bob Maguire AM BRISTOL LEADING COURAGEOUSLY IN TIMES OF RECHARGE BAR! SAVOY 3 CHANGE SESSION 9 SAVOY BALLROOM This year’s SPEAKERS’ Richard Kasperczyk, Converge International 1630-1700 recharge bar is TO THE PREP & THE LADY VANISHES: AUSTRALIA’S sponsored by VERANDAH SECRETARIAT 1230-1330 LUNCH BREAK DISAPPEARING VOLUNTARY SECTOR Davidsons COURTYARD Paul Smyth, University of Melbourne AND CFO FORUM SESSION 10 SAVOY BALLROOM 1700-1715 SKILLS YOU NEED TO LEAD James Twemlow, Twemlow & CO 1930 -2300 CONFERENCE DINNER SAVOY BALLROOM

JOBS AUSTRALIA NATIONAL CONFERENCE PROGRAM 5

COURTYARD

KITCHEN

FOYER

LIBRARY VERANDAH WINE ROOM

BALCONY SESSION 16 WORKSHOPS SESSION 17 WORKSHOPS SESSION 2 SESSION 4 1245-1345 1345-1445 1130–1230 1530-1615 DAYTWO CFO FORUM GUEST SPEAKER: ANDREW MACLEOD BENCHMARKING BEST PRACTICE SESSION 16.1 MAYFAIR 3 SESSION 17.1 MAYFAIR 3 SESSION 11 SAVOY BALLROOM THE ELEPHANT IN THE (INTERVIEW) WHAT WORKS FOR REFUGEES: With further focus on budget savings and Andrew Benoy and Sandy Forbes, 900-915 ROOM: OLDER JOB SEEKERS AND ‘GATHERING OF WOMEN’ – REFUGEE DAY ONE greater focus on outcome rather than The Nous Group. process measures, how does the not- REVIEW OF DAY ONE AND WHAT TO EXPECT DISCRIMINATION WOMEN AND ECONOMIC PARTICIPATION Andrew Benoy from The Nous Group will TODAY Michael McGann, University of Melbourne, Mitra Khakbaz & Sebastian Ross-Hagebaum, The CFO Forum is an exclusive members- for-profit sector need to embrace change in measurability, accountability and provide an overview of the benefits of Dina Bowman, Brotherhood of St Laurence MDA; Sonia Mackie, ASRC only event and has been sponsored by benchmarking, the likely returns to be SESSION 12 SAVOY BALLROOM Davidsons. In order to attend the CFO approaches to private sector partnership 915-945 SESSION 16.2 MAYFAIR 2 SESSION SESSION 17.2 MAYFAIR 2 to ensure long term service delivery? Do made and the process that Jobs Australia BUILDING STRONGER ALLIANCES FOR UPDATE ON THE NDIS Forum you should have indicated you is looking to establish in the coming COUNTERPOINT – A VIEW ON A VIEW will be attending during the conference not-for-profits have to recognise that The Hon. Amanda Vanstone, Host, SERVICES FOR PEOPLE WITH MENTAL Alexandra Gunning, NDIA mutual benefit (shared value) for private months. This session will be a must for all HEALTH DISABILITIES registration process. See page 18 for CFOs interested in accessing information Counterpoint, ABC Radio National SESSION 17.3 SAVOY 2 speaker information. sector partners needs to be found and not Frank Quinlan, MHCA; Arthur Papakotsias, just rely on a ‘cap in hand’ approach for related to best practice and to get a gauge SESSION 13 SAVOY BALLROOM Neami National; Rohan Forster SOCIAL ENTERPRISE DEVELOPMENT: on the cost and quality of back-of-house LEARNING FROM EXPERIENCE ALL CFO FORUM SESSIONS WILL BE corporate philanthropy’? 945-1000 HELD IN THE VERANDAH ROOM. functions. WISE STAND UP FOR MENTAL HEALTH SESSION 16.3 SAVOY 2 Ron Miers, WCIG 1230–1330 LUNCH BREAK GETTING STARTED: SOCIAL ENTERPRISE Jobs Australia is in the process of Rohan Forster, Maggie Toko, Jo Mariah & SESSION 17.4 MAYFAIR 1 SESSION 1 Steve Bedwell AND INNOVATION FINANCING - SOME 930-1100 SESSION 3 engaging Nous to create a similar PRACTICAL EXAMPLES: WORK FOR THE DOLE REBORN: 1330-1530 Program nationally that will assist PRACTICAL TIPS FOR YOUR PROJECTS THE FUTURE CFO: SESSION 14 SAVOY BALLROOM PART A FINANCING FOR INNOVATION LEADER AND INNOVATOR THE COMPETITIVE NOT-FOR-PROFIT organisations to: 1000-1030 Ben Gales, Social Enterprise Finance Australia; George Dimopoulos, Workskil Australia; Roger MARKET NEW WAYS OF SEEING Kennedy, YWCA NSW Eva Claesdotter, A Broader View • Assess their performance based on real PART B UNDERSTANDING CAPITAL NEEDS, Chris Wilson, JBWere data related to the not-for-profit sector; Stella Young, Comedian Shari Lawrence & Nina Yousefpour, Foresters Joss Evans, INNOVIC SESSION 17.5 SAVOY 3 • proactively manage fixed costs for Community Finance MAKING A COMMITMENT: Ryan O’Callaghan, Workskil Australia John Pollard, Djerriwarrh Employment & 1030-1100 MORNING BREAK Education Services back-of-house services in the context of TO PARTNER OR NOT TO PARTNER? Incorporated highly variable revenues; SESSION 16.4 MAYFAIR 1 Garth Nowland-Foreman, NZ Community SESSION 15 PLENARIES BUILDING EMPLOYER DEMAND: LESSONS Greg Banks, Banks & Associates Jason Smith, Davidsons. • make more informed decisions about 1100-1200 Solutions FROM PRACTICE SESSION 17.6 SAVOY 1 major investments; In the most effective organisations, the Gordon Jenkins, Davidsons. • embed benchmarking KPIs in their SESSION 15.1 MAYFAIR 1 Kevin Robbie, Social Ventures Australia; John GETTING READY FOR CHANGE: CFO or Senior Accounting staff are the WHERE ARE THE JOBS? TRENDS IN THE van Kooy & Eve Bodsworth, Brotherhood of St BUILDING A COOPERATIVE CULTURE Gone are the days when a well developed regular management and board ultimate business partner. Their role reporting; LABOUR MARKET AND PRECARIOUS WORK Laurence Jen Forward and Rachel Takats, Jobs Australia assists in the process of driving structural social mission was enough to attract • set differentiated and evidence-based Prof Bill Mitchell, CofFEE, Charles Darwin SESSION 16.5 SAVOY 3 change, continuous improvement and government and philanthropic funding. University SESSION 17.7 CONNAUGHT targets for back-of-house services. LOVE ME OR TENDER: CAN WE DO BOTH? RESPONDING TO THE FORREST REVIEW OF innovation. Not-for-profit organisations need to re-align themselves for a competitive CLOSE SESSION 15.2 SAVOY 1 Garth Nowland-Foreman, NZ Community INDIGENOUS EMPLOYMENT AND TRAINING Today’s CFO and senior managers market place where funding is limited 1615- 1630 MEASURING WHAT MATTERS: SOCIAL Solutions PROGRAMS influence strategic and tactical change IMPACT AND ITS USES Lisa Fowkes & Dennis Batty, Jobs Australia and stakeholders need to know that Ross Mackay, Jobs Australia. SESSION 16.6 SAVOY 1 across the organisation, utilising the their donations and funding are making Prof Jo Barraket, Swinburne University; Dr GETTING READY FOR CHANGE: finance team as points of leverage to 1630-1730 NETWORKING SESSION Bronwen Dalton, UTS 1445-1500 AFTERNOON BREAK an impact. Not-for-profit leaders BUILDING A COOPERATIVE CULTURE enable transformation as well as updating are adopting a performance-based THE COURTYARD SESSION 15.3 SAVOY 3 Margaret Balsillie & Michael Pegg, Jobs SESSION 18 SAVOY BALLROOM capabilities, reporting and skills within social enterprise mentality, without LEADERSHIP LESSONS FROM THE Australia 1500-1530 finance on a continual basis to increase compromising mission or values, STAYING THE LONG COURSE: A VISION FOR efficiency. CHRISTCHURCH EARTHQUAKE SESSION 16.7 CONNAUGHT measuring what they do, to prove the Garth Nowland-Foreman, NZ Community THE FUTURE OF COMMUNITY SERVICES impact they have, and to improve what REMOTE JOBS & COMMUNITIES PROGRAM: Tony Nicholson, Brotherhood of St Laurence 1100-1130 MORNING TEA Solutions FROM POLICY TO PRACTICE they do as well as elevating governance to the strategic level, to make best practice a 1200-1245 LUNCH BREAK Lisa Fowkes, CAEPR; Shaun Fowler, Right SESSION 19 SAVOY BALLROOM Hand Remote Solutions 1530-1600 core strength and a source of competitive TIME TO BE CIVIL? advantage. Facilitated by Eric Sidoti, Whitlam Institute; Bronwen Dalton, UTS; Tony Nicholson, BSL; Frank Quinlan, MHCA; David Thompson AM, Jobs Australia 1600 CLOSE

JOBS AUSTRALIA NATIONAL CONFERENCE 2014 PROGRAM 6 JOBS AUSTRALIA NATIONAL CONFERENCE PROGRAM 7 Wendy Perry will lead this session with her The speakers will talk about the achievements SESSION 6.5 SESSION 7.1 SESSION 7.3 knowledge and insights into the ways these of Youth Connections, and the risks and FOUNDATION SKILLS – WHAT ARE THEY? MOTIVATING OUTCOMES: NEW CONCEPTS BUILDING SUSTAINABLE BUSINESS SESSION INFO changes in funding and policy directions affect gaps that will result from their withdrawal. WHY SHOULD I CARE? IN SERVICE DESIGN;Katherine Curchin, FOUNDATIONS: DIVERSIFICATION AND operating conditions for VET providers at Rebekha and Lara will describe the lessons ANU; Moya Drayton, Department of FUNDRAISING national, state and territory levels. learnt through the National Partnership Dave Tout, ACER Employment Jane Martino, Shout DAY 1 Agreement on Youth Attainment and The term foundation skills has become Wendy will explore where things are likely to Transitions, and suggest how employment This session will explore how concepts from SESSION 4 lead following the intentions signalled in the part of the jargon of the Government and behavioural economics (such as the highly This session will look at ways to diversify and OUT OF THE RUINS services providers might effectively respond to the VET sector in Australia. Why? What are future-proof fundraising strategies within recent federal budget, Industry Skills Fund the needs of disengaged young people in the topical Nudge) can be used in a practical way discussions and VET reform consultations. foundation skills and why might they impact in service design. your organisation with focus on integration Dr John Falzon, CEO, The Vinnies, reflects new services landscape. on job seekers? What do we know about of technology, partnerships, diverse activity on the struggle to build a new society in the Use these insights to consider how your training organisation may need to shift focus Johanna Wynn’s research has been the foundation skills of young people and Dr Katherine Curchin from the ANU will structure and business planning to achieve political context of a repudiation of the social adults? And soon we will have FSAT – the new discuss and critique the ways in which your vision for a sustainable future. and an ideological fixation on the private. He or transform. instrumental in demonstrating the concept of belonging as a new way of thinking about online Foundation Skills Assessment Tool, behavioural insights have been used to will argue that a situation has arisen from SESSION 5.3 commissioned by the Department of Industry inform and design policy within Australia and SESSION 7.4 which there can be no turning back for those the needs of young people as they enter into EXECUTIVE PD PART 2: (see 6.4 for info) LEADING COURAGEOUSLY IN TIMES OF adulthood. and designed to assess an individual’s internationally. After introducing some of the who embrace a socially progressive agenda. CHANGE foundation skill levels. Will that be at all useful key behavioural insights that are of particular SESSION 7.5 Moving away from the idea of a linear or will it be yet another imposition? Hear a bit relevance to social and employment policy, SESSION 5.1 Richard Kasperczyk, Converge International SUPPORTING CLIENTS THROUGH IT: THE FUTURE OF WELFARE focus on transitions, Johanna highlights about the foundation skills story, and what it the presentation will then turn to how these IMPROVING CLIENT MANAGEMENT (see exec PD page 20 for session information) the importance of quality relationships and could mean for you and your job seekers. insights have been used and could be used John Falzon, Vinnies; Travers McLeod, Centre social networks. The session will conclude to deliver services either more effectively or Stephen Moore Department of Employment; SESSION 6.1 SESSION 6.6 & 7.6 for Policy Development; Sonia Martin, RMIT THE FUTURE OF EMPLOYMENT SERVICES with a brief discussion on how the concept of more efficiently. A particular focus will be on Primod Govender, IBM Curam; Marcus Harvey University belonging can be used to inform future ways DEVELOPING AND MAINTAINING moving beyond ‘Nudges’ and incorporating Infoxchange Stephen Moore, Department of Employment ALLIANCES IN THE NFP SECTOR: TRICKS of thinking about how best to support young behavioural insights in all parts of the policy The IT revolution is here and it revolves around Most of us have grown up in a world where & David Thompson AM, CEO Jobs Australia people at risk. AND TRAPS design process. we’ve been able to take the provision of services. We are finding more and more that social security payments and welfare This session will explore in detail the delivery SESSION 6.3 Heather Watson, McCullough Robertson The presenters will then discuss some of IT is central to supporting customer services, services for granted. Increasingly the state’s implications of the new arrangements BRAND POSITIONING IN A NOISY WORLD: Lawyers the limitations of behavioural insights with automation and interaction. To stay relevant role in providing a safety-net has been outlined in the Exposure Draft for STRATEGIES FOR GETTING NOTICED The concept of teaming up with other the final part of the presentation focusing and competitive, organisational leaders must called into question as new strategies are Employment Services 2015-2020. It will on the research gaps and research mindset embrace relevant new technologies to deliver Jane Martino, Shout & Kylie Lewis, Of Kin organisations is being considered by many implemented by government’s to reduce analyse complex issues such as developing not-for-profits. In this two hour session required to make maximum use of the client outcomes faster, at lower cost and at a welfare expenditure. These strategies have your model of innovation and collaboration, Communications and brand experts Jane Heather Watson of McCullough Robertson emerging science around human behaviour higher quality. far-reaching implications for the people at the implications of the transfer of Martino and Kylie Lewis will share insights Lawyers will identify some of the drivers for and decision making. Moya Drayton will responsibility for service model prescription, This session will explore the use of IT in risk or who are disadvantaged. This session into building your brand and profile and the approaching an alliance or collaboration, contribute a perspective from the Department employment and community services delivery will pause to reflect on the directions recent and the impact the new emphasis on mutual various methods you can use in today’s noisy models to structure arrangements and of Employment on how to incorporate these obligation, and stages of service will have for today, how it is changing client management, social policy has been taken, what the future marketplace, ensuring your organisation is consideration of the risk issues that concepts into service design at a local level. and what to expect in the future. risks are, why it matters, and how we can the way your agency interacts with clients. set apart from its competitors. They will take commonly arise and need to be managed. SESSION 7.2 convert our responses into the collective effort SESSION 6.2 you through the process of how to define your SESSION 7.6 (see 6.6 for info) that will be required of our sector to continue SESSION 6.7 BEST PRACTICE FOR WORKING WITH WHERE DO WE BELONG? THE FUTURE OF brand’s purpose, how best to communicate DISENGAGED YOUNG PEOPLE SESSION 7.7 to support those who are most in need. this and engage your audience to build a tribe STRATEGIES FOR EMPLOYMENT SUPPORT TO AT RISK YOUTH CONSULTANTS WHO WORK WITH CULTURALLY SENSITIVE PRACTICE: SESSION 5.2 of loyal followers that help spread the word. Jenny Allen, Geraldton Regional Community INDIGENOUS EMPLOYMENT Nicole Findlay, Johanna Wyn, University of Melbourne; Content will include information on various INDIGENOUS CLIENTS Education Centre & John Coates, VET REFORM - WHAT’S HAPPENING NOW Rebekha Sharkie, Youth Connections National WISE Employment & Linc Yow Yeh, Kangan AND WHAT’S LIKELY INTO THE FUTURE? media your organisation can utilise as well Dennis Batty, Jobs Australia Employment Options Institute Network; Larissa Daniel, Access Community as case studies to demonstrate how others Wendy Perry, Perry and Associates Group; Carmen Auer, Chair of the Partnership are successfully getting noticed and what this This workshop will assist employment This interactive session has been designed Learn how to increase Indigenous Brokers Network might mean for you. consultants to work more effectively with to transfer practical skills from experienced participation and employment in your Community providers of VET and adult their Indigenous job seekers to identify their youth practitioners to JSA team leaders and workplace by discussing: education, along with their cousins in the Youth unemployment remains high and SESSION 6.4 & 7.4 needs, support them into work or training staff to help them adopt effective practices community sector generally, have been services for young people are undergoing EXECUTIVE PD: LEADERSHIP RESILIENCE and to provide post-placement support. This to achieve youth engagement. The action- • Indigenous employment expectations and significantly impacted by government policy radical change. With national youth AND EFFECTIVE COMMUNICATION workshop is aimed at providing members packed session will include practical and recruitment procedures directions, where unprecedented change, engagement initiatives set to conclude at the hands-on exercises so that participants get • How to find the right candidates, community Richard Kasperczyk, Converge International working with Indigenous jobseekers with the competition and restructuring continue to end of this year, this session will look at the skills and resources to support job seekers the chance to reflect on and exercise the skills engagement and Indigenous Employment affect viability and sustainability. challenges and opportunities in supporting (See exec PD page 20- you must have pre- into employment and to retain employment. they learn. Officers young people now and beyond 2014. registered for this session). This includes working with employers and • Successful Indigenous recruitment and family. retention strategies – the long term picture.

JOBS AUSTRALIA NATIONAL CONFERENCE 2014 PROGRAM 8 JOBS AUSTRALIA NATIONAL CONFERENCE PROGRAM 9 SESSION 8 SESSION 15.2 SESSION 16.2 SESSION 16.4 SESSION 16.7 WHAT REALLY MATTERS MEASURING WHAT MATTERS: SOCIAL BUILDING STRONGER ALLIANCES FOR BUILDING EMPLOYER DEMAND: LESSONS REMOTE JOBS & COMMUNITIES SESSION INFO IMPACT AND ITS USES SERVICES FOR PEOPLE WITH MENTAL FROM PRACTICE PROGRAM: FROM POLICY TO PRACTICE Father Bob Maguire AM HEALTH DISABILITIES Professor Jo Barraket, Swinburne University; Kevin Robbie, Social Ventures Australia; John Lisa Fowkes, Centre for Aboriginal Economic Father Bob Maguire has been fighting DAY 2 Dr Bronwen Dalton, UTS Frank Quinlan, MHCA; Arthur Papakotsias, Van Kooy & Eve Bodsworth, Brotherhood of St Policy Research; Shaun Fowler, Right Hand the good fight for decades in Melbourne’s Neami National; Rohan Forster Laurence Remote Solutions inner south. In this session, Father Bob SESSION 13 How do we measure social impact? This will talk about how what really matters has WISE STAND UP FOR MENTAL HEALTH session will examine the tools and concepts In this forum experts from mental health Kevin Robbie from Social Ventures Australia The Remote Jobs and Communities Program maintained his commitment to helping those Steve Bedwell, Rohan Forster, Maggie Toko that have been developed; the ways not- services will discuss how to strengthen will facilitate a discussion on the merits (RJCP) started in July 2013, and was designed in need and staying inspired as a community and Jo Mariah for-profits are already adopting them and collaboration between mental health and and effectiveness of the various demand- to bring a new, community-driven approach leader despite the growing toll of lack of the lessons learnt; the critical and political employment services agencies to improve led models they have been developing and to working in some of Australia’s most resources and investment takes on the future This session features a performance from implication of social impact for not-for-profits employment outcomes for people with mental researching. Social Ventures Australia will challenging social and economic settings. health of our communities. participants in WISE Employment’s Stand trying to deliver on their social mission while health conditions or illness. Frank Quinlan, shortly launch the Industry Employment Government even set aside their competitive up for Mental Health Program. WISE Stand responding to demands to provide higher CEO of the National Mental Health Council, Initiative (IEI) in partnership with project market system to enable single providers SESSION 9 Up for Mental Health aims to provide levels of external accountability. will join a panel including leading community stakeholders and some JSAs where they will to focus on community goals. So what has THE LADY VANISHES: AUSTRALIA’S empowerment to budding comedians and a mental health provider Neami National and embed demand-led approaches in service happened since? In this session we will hear DISAPPEARING VOLUNTARY SECTOR fresh perspective for audiences to help end SESSION 15.3 Rohan Forster, a participant from the WISE model design. The BSL’s John Van Kooy and about a research project that Jobs Australia stigma surrounding mental illness. LEADERSHIP LESSONS FROM THE program Stand Up for Mental Health, who will Eve Bodsworth will report on the findings is supporting which is looking at whether the Professor Paul Smyth, University of CHRISTCHURCH EARTHQUAKE: LEADING Melbourne provide a consumer perspective. The aim of of interviews they have undertaken with original vision is being achieved, as well as a SESSION 15.1 RESILIENT NONPROFITS THROUGH ALL the session is to build principles for successful employers and labour market Intermediaries perspective from the ‘frontline’ of supporting In a provocative paper adding to the emerging WHERE ARE THE JOBS? TRENDS IN THE KINDS OF DISASTERS collaboration for future services that improve that looks at lessons learned from engaging providers to operate. We will be encouraging LABOUR MARKET AND PRECARIOUS WORK debate over the future of the community Garth Nowland-Foreman, NZ Community employment outcomes for people with mental employers in creating employment for discussion of what can be learned from the welfare sector, Professor Paul Smyth Professor Bill Mitchell, CofFEE, Charles Solutions health conditions or illness. disadvantaged job seekers. RJCP experience so far, and how we might contends that the trajectory the sector has Darwin University apply these lessons to advocacy on the RJCP been put on in recent years represents This session from not-for-profit guru Garth SESSION 16.3 SESSION 16.5 and employment services more broadly. a radical departure from its 150 year old The Australian labour market is now Nowland-Foreman will explore the 12 factors GETTING STARTED: SOCIAL ENTERPRISE LOVE ME TENDER: CAN WE DO BOTH? historical path. He examines what has been reflecting the policy failures of the last several that make organisations more resilient in AND INNOVATION FINANCING - SOME GARTH NOWLAND-FOREMAN, NZ SESSION 17.1 the sector’s distinctive contribution and its years. Employment growth has been close natural disasters and which also probably PRACTICAL EXAMPLES COMMUNITY SOLUTIONS WHAT WORKS FOR REFUGEES: relevance today. With particular reference to zero since the federal government began make us more resilient generally. PART 1: Ben Gales, CEO of SEFA, will provide This session will focus on the two key factors PART 1: ‘Gathering of Women’ – Refugee to new public management theory and the its obsessive pursuit of a fiscal surplus and SESSION 16.1 some practical examples of how enterprise for ‘successfully’ surviving a rugged contracting Women and Economic Participation current review of national competition policy, prematurely withdrew the stimulus that had funding has backed a number of social environment: being strongly and practically he warns of the risks that would lead to the saved the Australian economy from recession. THE ELEPHANT IN THE (INTERVIEW) ROOM: Mitra Khakbaz & Sebastian Ross-Hagebaum, OLDER JOB SEEKERS AND DISCRIMINATION innovations that have enabled community values-based, and keeping a double set of extinction of the sector as we have known it, As a result, with on-going population growth, organisations to diversify and introduce books! Multicultural Development Association (MDA) only to become “just another rival business in there has been a shortage of jobs and hours Michael McGann, University of Melbourne; projects to support community development Many refugee women have little education a privatised service market”. of work on offer, with unemployment and Dina Bowman, BSL objectives. SESSION 16.6 underemployment rising in response. Further, GETTING READY FOR CHANGE: BUILDING A or prior employment experience, yet are SESSION 10 5 participation rates remain well below their This session will explore the challenges for PART 2: Getting Started Social Enterprise COOPERATIVE CULTURE motivated and entrepreneurially-minded to SKILLS YOU NEED TO LEAD peak levels and while some of that is due to job services in minimising age discrimination Financing: Some Practical Examples. Shari engage with employment from early on in Margaret Balsillie & Michael Pegg, Jobs their settlement. This presentation will outline James Twemlow, Twemlow & Co the ageing of the workforce, the majority of in the labour market. The reasons that so Lawrence & Nina Yousefpour, Foresters the decline reflects the rise in discouraged many older Australians struggle to find work Community Finance Australia MDA’s work with Afghan women in South The challenges of new market driven workers or hidden unemployment. Taken are varied but discrimination because of West Queensland that identifies and develops This session explores social enterprise for Like it or not, managing change and skills and expertise that can be harnessed approaches to service delivery can take their together, the broad labour underutilisation age is in the forefront. And if the reports of restructuring are perennials in the toll on leaders in the community sector. What rate is approaching 16 per cent, yet we still recent studies are to be believed, some of the employment outcomes and develops an in the local economy and supports refugee understanding of different forms of capital employment and community services women in preparing for participation in the skills can help you sustain your capacity to hear commentators and politicians claiming practices of job services providers themselves sectors. In two sessions from the highly successfully lead your organisation - find that the economy is close to full employment. could be aggravating the problem. for various stages of social enterprise Australian workforce and in establishing development. Diversity of capital can be a key experienced Jobs Australia Industrial home-based micro-businesses. out on this light-hearted take on the serious The teenage labour market is in particularly Relations Team, expect to learn more about subject of leadership through adversity. What are the challenges when placing and success factor for establishing, growing and poor shape and the damage of the jobs keeping older job seekers in employment? how to manage the whole change process PART 2: Sonia Mackie from the Ayslum shortage will reverberate for generations as a developing social enterprise into a sustainable What strategies can job services adopt to model. Foresters introduces four employment- positively. This session will focus on lessons Seeker Resource Centre will talk about consequence. Professor Mitchell will explore counteract ageism in the labour market? from other parts of the community sector how they prepare their job seekers for the implications of these trends and more. focused social enterprises and the role that Rising levels of joblessness and under- different forms of capital have played in their undergoing major change. It will describe employment including training, and post employment among mature age workers development. The social enterprises have strategies for preparing for impending placement support. She will also talk about make it imperative that employment services an employment focus in the areas of youth, change, and how to build a cooperative how she markets their job seekers to providers understand the issues and how to migrants and refugees, people with a mental workplace culture to help with implementing prospective employers. address them. illness and disadvantaged job seekers. change. This session leads to 17.6.

JOBS AUSTRALIA NATIONAL CONFERENCE 2014 PROGRAM 10 JOBS AUSTRALIA NATIONAL CONFERENCE PROGRAM 11 SESSION 17.2 SESSION 17.4 SESSION 17.7 Proforma Subcontract, Fraud Management has had extensive experience in both the non- UPDATE ON THE NATIONAL DISABILITY WORK FOR THE DOLE REBORN: RESPONDING TO THE FORREST REVIEW Plan, and PBI and DGR Checklists which are government and private sectors. INSURANCE SCHEME, ALEXANDRA PRACTICAL TIPS FOR YOUR PROJECTS OF INDIGENOUS EMPLOYMENT AND SPEAKERS perennial drawcards on the Jobs Australia John Coates is a member of the Youth GUNNING, NATIONAL DISABILITY TRAINING PROGRAMS - INTERACTIVE ALPHABETIC BY SURNAME website. He also advises a number of Jobs INSURANCE AGENCY George Dimopoulos Workskil and Roger SESSION Australia members separately on various Connections National Network and Chair Kennedy, YWCA NSW Jenny Allen is the Deputy Chair of the programs and corporate legal matters. of the South Australian Youth Connections This session will provide an update on the Lisa Fowkes & Dennis Batty, Jobs Australia Youth Connections National Network and is Network. John is the Executive Manager of progress of NDIS Trial Sites. In particular, Work for the Dole is a growing part of JSA, Professor Jo Barraket is Director of Employment Options Inc which delivers Youth especially for young people in the designated The Forrest Review has proposed some also Chair of the Western Australian Youth the focus will be on the sites where Scheme Connections State Network. Jenny has the Centre for Social Impact Swinburne. Her Connections and other youth programs in the participants are in the transition from school areas. Many Jobs Australia members have radical changes to employment and training long term research interests include social Fleurieu, Kangaroo Island and Adelaide Hills maintained their capacity to deliver effective programs and to income support. These been the Director of the Geraldton Regional to work, and the experience of participants Community Education Centre for almost enterprise and social innovation, and the regions in South Australia. John has been and carers re-entering the workforce as a Work for the Dole projects. Learn from include dumping training where there is relationship between governments and third involved in the youth sector for the last six some of these experts on how to develop no guaranteed job at the end, allowing 10 years, providing support to over 35 staff. result of the Scheme. What are we learning Coming from a background in education, sector organisations in social policy. In her years and is the former Chair of Adelaide Hills about the pathways for young people from and maintain sustainable Work for the Dole employment services providers to impose recent work, Jo has taken a critically informed Youth Sector Network, Representative on the projects and placements. breaches, and shifting payment structures Jenny has worked across all sectors from early school to regular employment? Scheme childhood to adults, particularly in the areas approach to evaluation and social impact Adelaide Hills Senior Managers’ Forum and eligibility, individual plan development and towards outcomes - including in remote measurement, with a particular focus on Representative on the Innovative Community SESSION 17.5 areas. This session will work through the of education and transition support. Jenny how DES provider involvement is assisting MAKING A COMMITMENT: TO PARTNER OR has developed a strong interest in strength- what measures matter. Jo has undertaken Action Networks Senior Managers Group. NDIS participants in the Trial Sites will be major recommendations that affect our evaluation and social impact measurement NOT TO PARTNER? sector and invite session participants to based practice and child and adolescent Katherine Curchin is an applied political covered. development, and how knowledge of these activities for a number of community Greg Banks, Banks & Associates respond to and debate them. The session philosopher with research interests in areas can help us support children and young sector, social enterprise and governmental SESSION 17.3 will be used as input to Jobs Australia’s organisations. social policy, Indigenous policy and public SOCIAL ENTERPRISE DEVELOPMENT: With the proposed massive reduction in submission in response to the Review. people to realise a future full of possibility. administration in Australia. Her current the number of ESAs in the latest exposure LEARNING FROM EXPERIENCE is Chair of the School Dennis Batty is the Indigenous Network research project, ‘Reconciling Rival Visions draft of the RFT for Employment Services SESSION 18 Carmen Auer Business Community Partnership Broker Coordinator at Jobs Australia. of Indigenous Development’, compares and Ron Miers, CEO, WCIG 2015-2020, do you have the time and STAYING THE LONG COURSE: A VISION FOR Program National Network and manager for evaluates Noel Pearson’s and Jon Altman’s energy to negotiate your way into a Group THE FUTURE OF COMMUNITY SERVICES Dennis has many years’ experience managing There is plenty about developing sustainable the Gold Coast region. Carmen’s Partnership ideas concerning economic development in Bid? Greg Banks discusses the need for Registered Training Organisations with social enterprises or businesses we can learn Tony Nicholson, Executive Director; Broker role involves facilitating sustainable, remote regions of Australia. She has also speed, the trials and tribulations and the special focus on developing Indigenous from the things we tried that didn’t work if Brotherhood of St Laurence effective partnerships linking education, written on topics within normative political thrill of documenting Group Tendering employment and training strategies. only we are prepared to tell, listen and learn industry, and the wider community to support philosophy such as deliberative democracy arrangements, including the relative Tony Nicholson’s recent speech on the Future from people who’ve already been there and school to work transitions for young people. Prior to joining Jobs Australia, Dennis and distributive justice. Her doctoral thesis done that. In this session, facilitated by Ron benefits of consortium, joint venture, of the Community Welfare Sector captures the was the Training Manager at Nirrumbuk examined the limits of tolerance and the Miers, novices to social enterprise will be partnership, alliance and subcontracting sentiments of many who have dedicated our Carmen has had involvement in youth school Aboriginal Corporation in Broome and has politics of cultural accommodation through able to talk through their business ideas arrangements. careers to the sector and who are dismayed to work transitions and career development provided consultancy on cultural awareness case studies of controversial cultural at some of the directions social policy has since 2003 and managed the previous with a group of leaders from not-for-profit SESSION 17.6 and capacity building for other Indigenous practices in New Zealand, the United States been taking recently. Tony will elaborate on coalition government’s Local Community organisations to vet their ideas and learn GETTING READY FOR CHANGE: BUILDING A employment organisations. and the United Kingdom. his views on where things are heading and Partnership and Youth Pathways programs. more about starting up or scaling up their COOPERATIVE CULTURE how the community sector can and should Her career background includes education, Dr Eve Bodsworth is the Research and Before joining CAEPR in 2013, Katherine business concepts. The session will explore was a Postdoctoral Fellow in the College thorny issues such as: Continued from 16.6. maintain its ethos, independence and moral industry management and post graduate Policy Manager for the In and Out of Work drive. studies in career development. Carmen Transition. Her research focuses on income of Business and Economics at ANU on • what is a social enterprise anyway, and why Jen Forward and Rachel Takats, Jobs is currently a Professional member of the support and welfare to work policies, as well the ARC Linkage Project, ‘The Practice of SESSION 19 would you want to start one?; Australia Career Development Association of Australia as alternative approaches to employment Accountability in Indigenous Corporations TIME TO BE CIVIL? PANEL ON THE FUTURE • common pitfalls and mistakes in social and a registered member of the Queensland services for disadvantaged groups. Eve is in Australia’, which explored the work of Like it or not, managing change and OF THE SECTOR the Office of the Registrar of Indigenous enterprise business development; restructuring are perennials in the College of Teachers. particularly interested in intersections of • is it necessarily sound business strategy?; Facilitated by Eric Sidoti, Whitlam Institute; disadvantage and the interplay between Corporations. employment and community services is a lawyer and studied at • what are the options in terms of Bronwen Dalton, UTS; Tony Nicholson, BSL; Greg Banks everyday lives, social policy and the labour sectors. This session will focus on getting Monash University after which he worked Bronwyn Dalton is the Director of diversification and/or intermediate labour Frank Quinlan, MCHA; David Thompson AM, market. She is also interested in financial the industrial relations aspects right, and as a partner at Phillips Fox before setting the University of Technology Centre for market projects; CEO, Jobs Australia vulnerability and the impact of the law on the understanding recent developments under up Banks & Associates in 1997. Greg has Cosmopolitan Civil Societies and the • getting it off the ground including financing the Fair Work Act. Learn more about how lives of the marginalised. Prior to her social Coordinator of the Masters of Community and issues relating to access to capital. Panelists will each provide a view on how extensive experience in commercial matters, policy career, she worked as a lawyer. to avoid the common mistakes made by the sector should respond to the challenges particularly those involving contracts, Management Program at the University managers in HR roles. it currently faces including marketisation, joint ventures and corporate structures. Dina Bowman is a senior manager of Technology (UTS), Sydney and Chair, competition and consolidation. There will be He has advised Jobs Australia on various in the Research and Policy Centre at the Australian and New Zealand Third Sector time for questions and interaction with the employment service contracts, issues such as Brotherhood of St Laurence. Dina is one of Researchers. She is on the Boards of the panellists. directors’ liability insurance, and negotiations the researchers in the current ARC Linkage Federal Department of Foreign Affairs’ with the Federal and State Tax Offices about study of joblessness and under-employment Australia Korea Foundation; the National tax matters. Greg drew up the Jobs Australia among mature age workers in Australia. She Volunteering Research Advisory Group;

JOBS AUSTRALIA NATIONAL CONFERENCE 2014 PROGRAM 12 JOBS AUSTRALIA NATIONAL CONFERENCE PROGRAM 13 Volunteering NSW and Volunteering Australia Moya leads the implementation and She has twenty years’ experience working Ben Gales was formerly a Director at the services sector, the Transport Accident support services. She manages MDA’s and the publications committee of the US delivery of Government programmes to with disadvantaged Australians and NSW Department of Family and Community Commission and extensive experience with regional development, economic participation Association for Research on Nonprofit assist unemployed people. Since joining providing specialist community engagement, Services and has also worked in NSW the Victorian Department of Human Services and settlement competency training areas. Organizations and Voluntary Action (ARNOVA) the former Department of Education, partnership and project management. This Treasury, in venture capital in the US and across a broad range of policy and program and is Regional Vice-President, Oceania of the Employment and Workplace Relations experience has enabled her to develop areas. Mitra has a strong commitment to women’s UK, and in the UK Treasury. Ben brings to and children’s rights and has recently been International Council of Voluntarism and Civil in April 2012, Moya has overseen the extensive relationships and knowledge the Social Enterprise Financing Agency Society. Bronwen has conducted extensive introduction of the current Employment working with Aboriginal and Torres Strait Marcus Harvey’s role at Infoxchange awarded a Churchill Fellowship aimed at (SEFA) his extensive knowledge of social involves delivering high quality, cost effective improving the economic participation of research in the field of not-for-profit sector Services Deed, as well as numerous Islander communities and those with investment, having been involved in the studies. employment programmes and initiatives, disability, justice backgrounds and mental ICT and consulting services to the not-for- ‘refugee women at risk’. development of Social Benefit Bonds in NSW profit sector. Prior to joining Infoxchange in including the Tasmanian Jobs Programme, health. Nicole is the co-founder and and establishing the Phoenix Fund in the UK Shari Lawrence joined the Foresters Larissa Daniel is the CEO of Access Wage Connect, Move 2 Work and the suite coordinator of the NIE working group, a 2012, Marcus was a Principal Consultant Community Group (Illawarra, Shoalhaven, to support small enterprises in disadvantaged at Nous Group, where he led a wide range team in 2011 as the Organisational Finance of mature age programmes and initiatives. multi-award winning Aboriginal employment communities. He also has experience of Manager. Shari has over 15 years’ experience Southern Highlands, NSW) whose focus Moya also has responsibility for job partnership initiative which aims to increase of consulting engagements including ICT is community, training and employment small business equity investment from his strategy and business case development, working in fund management. She has seeker compliance and JSA performance Aboriginal employment outcomes in time in venture capital in Silicon Valley in the held senior positions within a not-for-profit services. Access has delivered youth- reporting and analysis. Prior to joining Melbourne’s north. as well as benchmarking ICT and other focused programs in their region for US and Cambridge in the UK. Ben worked corporate services across the sector. organisation, fund management institutions the Department, Moya has had extensive with small to medium size organisations and and property companies in both Australia over 25 years, most recently the Youth experience working in the service delivery Lisa Fowkes is a Researcher at the Centre Marcus has previously worked with the Connections Program. Larissa chairs the for Aboriginal Economic Policy Research he is aware of the growth challenges and National Prescribing Service as a Senior and the UK. These roles have ranged from areas within Centrelink and the Department opportunities. This experience equips him launching new social enterprise programs Youth Connections NSW State Network and of Human Services, most recently as (CAEPR) at the Australian National University e-Health Advisor, at the Transport Accident also represents regional NSW on the Youth and has received support from Jobs Australia well for understanding the needs of emerging Commission as a Program Delivery Manager and initiatives to providing strategic property the General Manager of the Whole of social enterprises. investment and fund management advice to Connections National Network. Government Coordination Division. Moya and the Australian Research Council for and with IBM as a Transition Manager. a 3 year research project looking at the institutional clients. Larissa has over 15 years of experience in has a background in social work and has Primod Govender is the leader of IBM Roger Kennedy is the Head of Programs, worked across South Western Sydney in implementation of the Remote Jobs and Cúram’s ANZ business. Cúram is a world Kylie Lewis is a digital strategist, content community services, mainly in the youth Communities Program (RJCP). Lisa Fowkes Impact and Collaboration at YWCA NSW has sector, working for both local and state that capacity. leader in the provision of technology to help extensive experience in the not-for-profit marketer and social media specialist. After 15 is a researcher on this project. For ten years governments implement social policy. The years of online sales and marketing for some government as well as small not for profit Dr John Falzon is Chief Executive Officer she worked at Job Futures, a not-for-profit sector and brings a wealth of skills and organisations. She has worked with Access Cúram Research Institute focuses on how the expertise to YWCA NSW. In his role as Head of of Australia’s most iconic brands, Kylie founded of the St Vincent de Paul Society National provider of Government funded employment implementation and delivery of social policy is her own consultancy, Of Kin. She now coaches for the past five years in a variety of roles, Council of Australia (The Vinnies). He is services including JSA, DES and Green Programs, Impact and Collaboration, Roger mainly relating to the development of vital to the social services ecosystem. Primod is responsible for the oversight of the strategy curious, wholehearted entrepreneurial types trained in sociology, theology, politics and Corps. She was its CEO from 2007 to 2010. began training as a medical doctor to help to organise their approach to all things online innovative, demand-driven programs within poetics. He is a regular media commentator Job Futures’ sub-contracting model assisted and delivery of YWCA NSW’s community the employment, training and community people before completing an MBA and is a and employment programs and measuring with purpose and structure. on matters of social equity and injustice many remote Indigenous organisations member of the ACOSS Research Advisory sectors. and has written and spoken widely on the to enter and compete in the employment impact through results based accountability. Sonia Mackie is the Employer Partnerships Group. Primod has first-hand experience He has extensive experience managing Work George Dimopoulos is the National structural causes of marginalisation and services market. Since leaving Job Futures, having grown up in Africa with limited social Coordinator, Asylum Seeker Resource Centre inequality. He has worked in academia, in she has worked as a consultant on for the Dole across Australia in a previous (ASRC). She has 11 years’ experience in Operations Manager with Workskil services and high unemployment and then role with Mission Australia, and sat on the Australia which currently operates over 20 research and advocacy with NGOs, and in employment services policy, social enterprise moved to a developed economy seeking to employment services (both JSA and DES) community development in large public and not-for-profit management. government’s Community Work Coordinator predominately in reverse marketing and group-based Work Experience Projects. enter the job market with limited education Working Party for many years. George has over 20 years’ experience in housing estates. He is also a poet. He and skills. Primod has a passion for helping employer liaison. She also has experience in was a participant in the 2020 Summit, has Shaun Fowler has worked in remote and recruitment with 2 years in aged and disability employment services and has worked in regional Australia for over thirteen years, marginalised members of society and has Mitra Khakbaz is Executive Manager, a number of senior and executive roles. served on the ACOSS Board as well as on been a board member of various charities Multicultural Development Association care and worked in an RTO assisting in its Government advisory committees such as specialising in remote services delivery and successful launch and achieving 100% audit George’s experience has included general operational and contractual management of and NGOs. He believes that one size solutions and has worked in the multicultural sector management, national operations, budget the Community Response Task Force during do not fit all and investment in early holistic since coming to Australia from Iran in 1994. prior to returning to employment services the Global Financial Crisis, the Energy White employment programs. He has experience with ASRC. preparation, performance improvement, working both on the ground delivering intervention produces the best returns in She holds a Masters in Applied Linguistics, tender preparation and business start- Paper High Level Consultative Committee, terms of social outcomes. a Masters in Social Administration and Father Bob Maguire AM, is an Australian the Department of Human Services’ Council programs – and with the Commonwealth up. In his current role George currently Government, shaping policy and programs. a Postgraduate Diploma in Community Catholic priest, community worker and media oversees the operations of Workskil, Workskil on Strategy and Innovation and the Australian Alexandra Gunning is the Director of Development and Social Policy. Previously Shaun is a strong advocate of sharing and Engagement and Funding at the National personality from South Melbourne. Father Employment, Workskil Indigenous, Healthskil Social Inclusion Board. He is the author of The Mitra worked as the Coordinator for the Bob was appointed a Member in the Order of language of the unheard (2012). tailoring best practice models and has been Disability Insurance Agency – (Barwon Launch and Youthskil. George commenced his career instrumental in supporting and facilitating Centre for Multicultural and Community Australia in 1989 “for service to homeless youth in this sector in government roles, has been Transition Agency). Having worked extensively Development at the University of the Sunshine Nicole Findlay is the WISE Employment, collaboration amongst remote employment in the Victorian disability services sector for through the Open Family Foundation”. self employed as a management consultant Specialist Projects, Indigenous Opportunities service providers. Shaun has successfully Coast, overseeing community development and has worked in both the for profit and not- over 33 years, Alexandra commenced her role projects focusing on regional settlement, In his younger days he used to be a and Northern Indigenous Employment (NIE) established industry forums and organised and with the National Disability Insurance Agency beekeeper, which he describes as “one of for-profit sectors. Partnership Coordinator. She was awarded coordinated national conferences. In late 2012 families and parenting across cultures, youth as the Director of Engagement and Funding in engagement, women’s empowerment and the finest periods of my life”. A 102 minute Moya Drayton is Manager of the Job the Boonde Mak Balletak Reconciliation Shaun launched Right Hand Remote Solutions February 2013. documentary, In Bob We Trust, about his life Award (2013) and has also been a Triple R to support organisations delivering government anti-racism training. At MDA, Mitra oversees Services Australia Group, Department of continuing settlement services, including and retirement, was released in October 2013. Employment. Community Broadcaster since 2000. funded services, including the RJCP. Previous to this, Alexandra has held senior positions in the not-for-profit community youth settlement, case work and intensive

JOBS AUSTRALIA NATIONAL CONFERENCE 2014 PROGRAM 14 JOBS AUSTRALIA NATIONAL CONFERENCE PROGRAM 15 Sonia Martin is a Lecturer and Program Economics at the University of Newcastle. He with first-class honours degrees in arts Arthur has completed post graduate studies Kevin Robbie is the Executive Director Paul Smyth is Professor of Social Policy Director in the Social Work Department is the inaugural director of the Centre of Full and law. He completed a DPhil and MPhil in management at RMIT and a Strategic of Employment and has been with Social at the University of Melbourne and from at RMIT University. Recent previous Employment and Equity (known as CofFEE), (Dist) in international relations at Balliol Perspectives Course at Harvard Business Ventures Australia (SVA) for over five years. 2004-13 was also General Manager of appointments include the University of He has published extensively on wage and College, Oxford, where he studied as a School with a background in Psychiatric He is responsible for leading their work the Research and Policy Centre at the Melbourne where she was one of the price inflation, unemployment, modern Rhodes Scholar. Travers’ first book, Rule Nursing and Psychiatric Disability Recovery around employment creation for people Brotherhood of St Laurence, Fitzroy. Paul’s principal researchers for the “Half a Citizen” monetary macroeconomic theory and policy, of Law in War: International Law and Service management. Arthur is a member of excluded from the labour market. Kevin diverse career combines academic and publication supported by Jobs Australia, and regional science. United States Counterinsurgency Doctrine the Australian Institute of Company Directors has worked in innovative social change for social action experience. He was previously in the Iraq and Afghanistan Wars will be (MAICD) and all state-based mental health and the Brotherhood of St Laurence in Stephen Moore is the Chief Information over 20 years, primarily in the UK. He has the Director of Social Policy in the School the Research and Policy Centre. Sonia published by Oxford University Press later peak bodies and contributed to a chapter held senior management roles in a range of of Social Work and Social Policy at the Officer, Department of Employment and this year. for the Oxford University Press, Third has a strong interest in social and public has spent 24 years in Employment and its organisations, including seven years as Chief University of Queensland. A former Catholic policy, welfare reform, social exclusion and Edition of Mental Health in Australia. With Executive of Forth Sector, one of Scotland’s priest, he also worked for 20 years in youth predecessors in a variety of ICT and policy Tony Nicholson is Executive Director deep recovery-focused service knowledge, inequality, the underclass phenomenon, roles. of the Brotherhood of St Laurence in leading social enterprises. He has also been and family care. As Professorial Fellow in welfare provision and social work education. Arthur is very experienced on all aspects of a special adviser to the UK Government Social Policy, Paul was founding coordinator Melbourne. He brings to the task of management and service delivery of mental Stephen leads the Employment Systems leadership at the Brotherhood a strong Cabinet Office, worked on a wide range of of the Masters of Social Policy program. He Jane Martino is the co-founder and CEO Group (ESG) which develops, maintains health services in Australia. development partnerships/projects and is currently on the councils of the Australian of Shout. First of its kind, Shout is an App, record of service development and and supports IT software products that innovation, research and policy analysis Wendy Perry is a renowned leader, served on a number of not-for-profit boards Institute of Family Studies and the Australian website and platform that integrates the underpin the Department’s employment and on government advisory boards. Catholic Social Justice Commission. He is act of giving into multiple, everyday touch and compelling advocacy on behalf of those speaker, writer and innovator in Workforce and workplace relation programmes, disadvantaged in our community. Tony Planning and Development, Vocational an External Thought Leader for The Wyatt points. Jane has built upon the success of employment services delivered by the Sebastian Ross-Hagebaum is Benevolent Institution Inc. the communications agency she founded in has dedicated over 30 years to improving Education and Training and Small-Medium the Manager Employment & Training, Department of the Prime Minister & Cabinet conditions of those living on or close to the Enterprise capability. She is the Managing 2002 (Undertow Media) having since gained and the Department of Social Services. The Multicultural Development Association. David Thompson AM is the CEO of a reputation as an entrepreneur with an edges of society. A feature of his work has Director of Wendy Perry and Associates Originally from Germany, Sebastian has Jobs Australia Limited, the national peak group contributes to employment policy been his ability to collaborate with colleague Pty Ltd (WPAA), VET Strategist at WPAA ability to build dynamic organisations in both development and evaluation through the worked in the community development, organisation for more than 220 not-for- the commercial and not-for-profit sectors. social justice organisations, governments and Head Workforce Planner at Workforce multicultural and employment sectors in profit providers of employment and related provision of highly specialised reporting tools and businesses to achieve reform in public BluePrint. As one of Australia’s prominent Early in her career she was recognised as an and analytical capacity. Stephen is also an Australia since 2008. He holds a Masters in services for unemployed people. David has entrepreneur - being a Finalist in the 2006 policy and service delivery to the benefit of industry professionals, Wendy has developed, Russian from the University of Hamburg and a keen interest in social justice and equity Adjunct Professor of Information Systems disadvantaged Australians. designed and implemented key systems Telstra Young Business Woman of the Year. at the University of Canberra and is part of a Masters in Linguistics from Rice University issues. He is a Tasmanian. for workforce development and planning (Houston, Texas). A strong advocate for social change, in late an ARC research project looking at how IT Garth Nowland-Foreman is the throughout her career. Wendy has published David is also Director of the National 2012 Martino co-founded not-for-profit systems impact strategic and operational Director of Community Solutions, which numerous papers, toolkits, reports and Rebekha Sharkie is the National Roundtable of Nonprofit Organisations Smiling Mind centred around delivering alignment between organisations in our specialises in working with not-for-profits and resources on workforce planning, workforce Executive Officer for the Youth Connections Limited, Chair, Jobs Australia Foundation, FREE online Mindfulness Meditation purchaser/provider model of employment those who fund them on issues of strategy, development, Recognition of Prior Learning, Program and has been in this role since April Chair, COMMACT International and Director programs online to young people aged 7-17. services. leadership and performance – in New Vocational Education and Training, Applying 2012. Prior to Youth Connections, Rebekha of its Australian Chapter, Chair of Community Partnerships have also been formed with Zealand, Australia and the Pacific. He also Research and Information. was a political advisor in both federal and 21 Limited, Chair of Community Sector Travers McLeod is the Centre for Policy teaches part-time in a graduate programme leaders in the area of youth mental health Development’s Chief Executive Officer. state politics, previously working in portfolio Enterprises Pty Ltd. David is also a member such as Inspire Foundation and Headspace, on not-for-profit management for Unitec NZ. Frank Quinlan is the CEO of the Mental areas of law, correctional services, families of the Board of the Intercontinental Network He has worked as a Policy Adviser for the He is widely published, especially in the areas Health Council of Australia (MHCA), with corporate mindfulness programs Oxford Martin School at the University of and disability. Rebekha has a particular for the Promotion of the Social Solidarity delivered to, for example, IBM and Google. of NGO funding and accountability. He chaired the peak body representing mental interest in social policy design and possesses Economy and a member of the Global Oxford. There he focused on Now for the the landmark 4-year collaborative Study of health organisations in Australia. Frank Long Term, the report of the Oxford Martin a Degree in International Relations and Advisory Board to the Minister for Labour for Michael McGann is a research fellow in the Not-for-Profit Sector in New Zealand is responsible for implementing the Public Policy. the Kingdom of Saudi Arabia. the School of Social and Political Sciences Commission for Future Generations, (as a part of the John Hopkins University Council’s vision of “better mental health at the University of Melbourne. He is part of chaired by Pascal Lamy, former Director- international comparative not-for-profit for all Australians”.Frank was previously Eric Sidoti is the Director of the Whitlam Dave Tout, Australian Council for a team of researchers studying joblessness General of the World Trade Organisation. sector project). He is currently co-chair of the the Executive Director of Catholic Social Institute and has been actively engaged Educational Research (ACER) and under-employment among mature age Travers has taught in Australia and the UK, NZ Tangata Whenua, Community & Voluntary Services Australia. Frank has a long history in public policy development, strategic workers in Australia. Michael’s knowledge including nearly two years as a Lecturer planning and communications throughout With over 40 years’ experience in the Sector Research Centre, and a board member of working in the not-for-profit sector, having education sector Dave is well-known for his of employment issues extends to his work in Politics and International Relations of Australia & New Zealand Third Sector previously worked at Grassmere Youth his career. For over a decade, prior to his as a research officer for the Victorian at Merton College, Oxford. He has also appointment at the Whitlam Institute, championing of numeracy training for adults, Research. Services, Tranmere Street Youth Refuge mainly in the VET sector. He has had wide Parliamentary Inquiry into Workforce worked as a lawyer and was an associate and the Australian Drug Foundation. He has Eric managed Strategic Options, his own Participation by People with Mental Illness. to Justice Michael Kirby in the High Arthur Papakotsias has been Chief small consultancy. He has been engaged experience not only in teaching and training, also held senior positions with the Alcohol but also in working at a state, national and He has also worked on a multi-year study Court of Australia. Travers remains an Executive Officer of Neami National for and Other Drugs Council of Australia and in projects across a broad range of policy of casual employment and independent Associate of the Oxford Martin School and 23 years. He sits as Chair of the Audit and fields including: education, training and international level in research, curriculum the Australian Medical Association. Frank and materials development. Dave was one contracting in regional Victoria. is an Honorary Fellow of the University of Compliance Committee of the Mental Health completed tertiary studies at both Monash employment; human rights; development; Melbourne’s School of Social and Political Council of Australia (MHCA), as well as a Indigenous land rights and education; of the authors of the Australian Core Skill Bill Mitchell is currently the Professor University and Melbourne University and Framework (ACSF) and has been involved in Sciences. Travers grew up in Exmouth and Director of Housing Choices Australia and On has been a guest lecturer in public policy humanitarian law and conflict; and welfare of Economics at Charles Darwin University. Perth in Western Australia, and graduated the Line (formerly Crisis Support Services) in issues. international assessments such as ALLS, He retains his position as Professor of programs at the Australian National PIACC and PISA. from the University of Western Australia Victoria. University.

JOBS AUSTRALIA NATIONAL CONFERENCE 2014 PROGRAM 16 JOBS AUSTRALIA NATIONAL CONFERENCE PROGRAM 17 James Twemlow is the Principal of legal entities for charitable and has led multiple back-of-house Australia, Peru and others, giving him true John Pollard is the Corporate Services Consultant at Twemlow & Co. In his daily not-for-profit organisations; advising benchmarking projects for not-for- global exposure. Prior to that Andrew was Manager, Djerriwarrh Employment & life James doubles as Jazz Twemlow, a boards on risk and governance related CFO FORUM profit clients. She has over 30 years of CEO of the Committee for Melbourne. Education Services. satirical stand-up who has written for issues; acquisitions and sales of aged demonstrated experience in policy, strategic planning, and service delivery in human Earlier Andrew was a high level UN official John is a Senior Executive with Board TEDx, A Rational Fear on Radio National, care and retirement village facilities and Delegate of the International Committee for charitable entities; establishing services, health and education. Prior to experience and an extensive background features daily on The Roast on ABC2, SPEAKERS of the Red Cross in conflict and natural in Financial and Senior Management and now has a weekly column in The charitable foundations; advising on joining Nous, Sandy’s public policy experience ALPHABETIC BY SURNAME included national leadership roles in the areas disaster zones as diverse as Rwanda, roles across a diverse range of industries Guardian Australia. all aspects of philanthropic giving Yugoslavia, Pakistan and others, most notably ensuring legal compliance for the range Andrew Benoy is a Senior Consultant of adult education, disability and public policy. and market sectors. John is an excellent acting as Chief of Operations to the United communicator with a proven track record John van Kooy is a Research Officer of activities undertaken by not-for- in Nous Group’s Strategy and Public Policy working in the Brotherhood of St Gordon Jenkins, Chief Executive Officer, Nations response to the 2005 Pakistan in leading teams to successful outcomes, profit organisations, and advising on practice. Over the past five years he has led Davidsons. Energetic, entrepreneurial and Earthquake. Laurence’s Research and Policy Centre. multiple strategy, evaluation and capability including CEO of IPO on AIM (London Stock requirements for tax exempt entities. a strategic thinker, Gordon is focused on Exchange). He has a background in international Heather is Chairperson of the Board of building projects for clients in the human ensuring every Davidsons client receives Andrew’s current charitable work includes aid and development, having worked UnitingCare Queensland and a member services, health and education sectors. the exceptional advice and service that is serving as a patron of ‘Swags for the Jason Smith joined Davidsons in 2009, in program development, research of its Governance and Remuneration Andrew has led the multi-year not-for-profit synonymous with the Davidsons ‘Client First’ Homeless’, Ambassador for the Victorian Youth initially in the Audit division, later moving into and knowledge management for World Committee. Benchmarking Project in Victoria since its philosophy. Mentoring Alliance, founding Chairman of the the Business Advisory area. He is a qualified Vision. John is also currently undertaking inception in 2011. Prior to joining Nous, United Nations Principles for Social Investment Chartered Accountant. a PhD at RMIT University on informal Stella Young is a writer, comedian Andrew spent ten years working in a wide Gordon is described as a consummate and an advisor to The Big Issue Australia. labour and enterprise in response and disability advocate. Stella was born variety of program and policy roles in not- professional, with an extensive network Jason meets with clients to advise, guide and with osteogenesis imperfecta, a genetic for-profit, government, and private sector compiled over a distinguished career in Garth Nowland-Foreman is Director provide an objective viewpoint on tangible, to changing social and economic of Community Solutions, which specialises institutions. condition she describes as “having really organisations. financial services. Having began his career ways to increase the value of our clients dodgy bones”. in international equities with a leading global in working with non-profits and those who business. Amanda Vanstone hosts Eva Claesdotter, Business and Executive fund them on issues of strategy, leadership financial management and advisory company, He is an astute advisor, with many years Counterpoint, a weekly program on Consequently, she uses a wheelchair. Coach, A Broader View he then moved into the private wealth and performance – in New Zealand, Australia Radio National and writes an opinion As the editor of ABC’s Ramp Up website, and the Pacific. He also teaches part-time experience in valuing businesses, developing Prior to becoming a Business and Executive management sector. His career has taken succession plans and undertaking due piece for The Age on a fortnightly basis. Stella’s keen to challenge perceptions him to markets in London, Hong Kong and in a graduate programme on not-for-profit Coach, Eva spent seven years as the management for Unitec NZ. He is widely diligence. He combines his technical skills She is Chair of the Royal Flying Doctor of disability. For her, disability is more Australian CFO for a major international Australasia. often defined by poor access in built published, especially in the areas of NGO with a personable manner that makes the Australia, and a member of the boards company. The local business was turning over regular meetings with clients a productive and of Drinkwise Australia and the Port environments and inconsiderate Over more recent years, his business acumen funding and accountability. He chaired the more than $1b and had a workforce of more and forward thinking, practical approach has landmark 4-year collaborative Study of the positive experience. Adelaide Football Club. She is also on behaviour than a person’s physicality. than 2000 people. Her people management the Board of Governors of the Institute been in high demand. He is a trusted advisor Non Profit Sector in New Zealand (as a part Chris Wilson joined JBWere in April 2007 Stella’s advocacy began as a teenager responsibilities covered a group of 100 whose guidance is sought by Boards, family of the Johns Hopkins University international for International Trade based at the individual.s Eva applies coaching as her and is a Director in the JBWere Philanthropic in country Victoria, when she conducted businesses, high net worth individuals and comparative non-profit sector project). He is Services team, based in Melbourne. His University of Adelaide and serves on the a wheelchair access audit of her local natural form of leadership. She believes in the organisations in both the private and not-for- currently co-chair of the NZ Tangata Whenua, National Commission of Audit. Prior to staff member’s ability. She provides support responsibilities include bringing philanthropic main street. profit sectors. He has extensive experience Community & Voluntary Sector Research opportunities and solutions to clients, this, she had a career in the Australian and feedback that motivates, resulting in in non-executive director positions, Centre, and a board member of Australia & Parliament and then as an Ambassador. More recently, she’s been heavily involved increased productivity and significant career facilitating dialogue between the not-for-profit advisory counsel roles and national partner New Zealand Third Sector Research. sector and those with a philanthropic interest Amanda Vanstone entered Federal in the debate over Australia’s need for a progression for staff members. Eva has responsibilities. Parliament in 1984 and served as a National Disability Insurance Scheme. worked through a number of organisational Ryan O’Callaghan heads Workskil and increasing visibility of philanthropy in the Minister in the Australian Government restructures and business integrations, and Andrew MacLeod (Ba/LLB (Tas), LLM Australia’s corporate services division, which community. One of his primary responsibilities from the 1996 election until January Nina Yousefpour has been a has first hand experience of how coaching is a (Soton), GDip International Law (Melb), GAICD) includes Finance, Facilities, ICT, Applications is to provide strategic advice to charitable and 2007, and except for a period of just Development Officer at Foresters powerful support practice to sustain through currently sits on the board of Cornerstone and Quality & Audit Sections which provide not-for-profit organisations in relation to their over three years as Minister for Justice/ Community Finance for over two years. major workplace changes. Eva’s strong Capital, the Sustainable Accounting Advisory support services, compliance and reporting governance, capacity building, sustainability Customs, all her Ministerial positions She works with a range of community business acumen and broad organisational Board, the steering committee of the across our organisation. Ryan is a Member and donor relations activity. Chris is a Director were in Cabinet. organisations from various sectors, in knowledge, coupled with her personal World Economic Forum ‘Future of Civil of the Institute of Chartered Accountants of the Reach Foundation and is on the understanding their organisation or experience, gives her a comprehensive Society’ project, the UN’s Expert Group Australia and holds a Bachelor of Commerce Founding Committee of Impact100Melbourne, Heather Watson is a Partner with business, in order to provide investment understanding of the pressures facing on Responsible Business and Investment and Bachelor of Business (Commercial Law). a fundraising initiative designed to raise McCullough Robertson Lawyers in the capital to assist in further achieving business leaders today. in High-Risk Areas, the King’s College He has worked in professional services across $100,000 from 100 donors in support of the Nonprofit Group and is an approved their respective mission. She brings a Humanitarian Futures Program advisory a variety of private industries, not-for-profits, Melbourne community. He is also member of Mediator. She has a particular interest wealth of knowledge on social enterprise Joss Evans is the energetic Chief Executive board as well as numerous charities. Andrew State and Federal government departments JBWere’s Diversity Council and served three in the legal issues associated with in particular, having previously worked Officer behind INNOVIC Australia. Joss has also maintains a Commission as an Officer in and listed entities, providing internal audit, years on the Investment Committee of the over 30 years’ experience working in a hands- charitable organisations. She has acted on leading social enterprise research in the Australian Army (now reserve). business improvement, risk management and JBWere Charitable Endowment Fund. Chris on capacity with innovators, entrepreneurs for, and been a member of a wide range forensic services. Ryan’s focus is to ensure the has a Bachelor of Business (Economics & Australia. and small to medium sized enterprises. Andrew was previously General Manager of community and charitable bodies for highest quality of support services is provided Finance), a Masters of Commercial Law and a Community, Communications and External to all Workskil Australia staff and that the Diploma of Financial Planning. many years. Heather’s experience in Sandy Forbes is a Principal in Strategy and Relations for global giant Rio Tinto, covering acting for not-for-profit organisations Public Policy at Nous and is the Head of Nous’ organisation achieves its strategic corporate economies and communities as diverse objectives. includes: establishing and restructuring Human Services practice in Victoria. Sandy as Mongolia, United States, South Africa,

JOBS AUSTRALIA NATIONAL CONFERENCE 2014 PROGRAM 18 JOBS AUSTRALIA NATIONAL CONFERENCE PROGRAM 19 SPONSORS & EXHIBITORS DAY ONE EXEC PD PROGRAM Jobs Australia acknowledges the support of the following organisations in bringing this Conference together: In three specially tailored sessions Richard Kasperczyk, Managing Director, Converge International will provide insightful and practical exploration of current issues and stressors for not-for-profit leaders and how they are impacting on workplaces and managers. Session 5.3 PREMIER SPONSOR & COFFEE CART SPONSOR PREMIER SPONSOR & JUICE BAR SPONSOR is open to everyone, and sessions 6.4 & 7.4 are only for those who have pre-registered for the Executive PD program (see registration desk for more information).

SESSION 5.3 LEADING COURAGEOUSLY SESSION 6.4 & 7.4 LEADERSHIP ABOUT THE PRESENTER: IN TIMES OF CHANGE RESILIENCE AND EFFECTIVE COMMUNICATION With over 20 years of experience, Not-for-profit organisations are at the Organisational Psychologist and Jardine Lloyd Thompson (JLT) is an international Kinetic Super is the industry fund that’s passionate about forefront of change in the context of a This workshop will focus on how to Converge International Managing group of Risk Specialists and Employee Benefits Consultants keeping people connected to their super because we know more widespread transformation in the develop resilience both for leaders Director, Richard Kasperczyk has and one of the largest companies of its type in the world. We things change. Wherever you work, whatever you do, we can world of work. While some industries themselves and in teams. Practical experience in developing and delivering offer a distinctive choice to our clients and partners through help you take control of your super at every stage of your may disappear, others will grow and implications of an in-depth survey of practical, research-based strategies our combination of specialism, innovation and geographical life and career. For over 20 years, we’ve worked throughout prosper and others need to adapt. thousands of Australian workers will be to address organisational and people reach. Australia across various industry sectors. Today we manage Service industries are adopting new explored to discover what triggers the issues in complex organisations. Richard $2.4 billion in retirement savings and operate for the benefit JLT have been actively providing insurance solutions to not- of over 300,000 members. business models involving new ways perceptions of respect and the difference is a specialist in the areas of risk for-profit organisations, and volunteer community groups of recruiting and employing staff, with between bullying versus disrespect. management, focusing on work-related since 1987. By developing highly specialised services, we With low fees, a history of strong investment performance, increasingly casualised and contracted Participants will leave the workshop with stress prevention, and psychological provide our clients with a depth of expertise and experience. a range of investments, comprehensive and great value labour. This changes the psychological some practical skills and strategies to health. He is currently a PhD degree insurance, we’re committed to providing quality products and contract which exists between employer increase their personal and leadership candidate at Victoria University. His In partnership with Jobs Australia, JLT have been able services for our members. We’re the fund that challenges and employee. Leaders also need to effectiveness in the context of significant research topic deals with organisational to tailor the insurance program to meet the needs of attitudes towards super and helps people bring the same adjust their styles and approaches to change. responses to managing psychological its members with a unique focus, a specialist team and energy and control they have for their life, to their super. engage their workforce and deliver health in the workplace. delivering a cost effective and innovative product and on their mission and strategy while The session will cover: service, aimed at both minimising exposure and adding value Kinetic Super – the super that moves with you. To learn more making sure their people are well. His Richard has presented hundreds of to your organisation. about Kinetic Super visit kineticsuper.com.au. • Assertively and positively workshops and training seminars and presentation will explore the leadership communicating change challenges and personal strategies co-authored a number of articles in • Conversations that need to be had and international scientific journals. His CONFERENCE DINNER SPONSOR CFO FORUM SPONSOR & RECHARGE BAR SPONSOR for effective engagement of staff tips on how to have them while reducing the risks to health and extensive experience coaching and • Managing change to reduce risk to consulting in hundreds of organisations, wellbeing. It will invite leaders to reflect mental health and wellbeing on their own styles and experiences. brings a new level of practical experience • Courageously modelling respect and to his presentations. The session will cover: trust in teams • The Big Picture – changes in the world • Organisational effectiveness and Richard is a Fellow of the Australian of work and its organisations building individual resilience Psychological Society and former • Leading for organisational resilience National Chair of its Division of CGU is a leading Australian business, rural and personal Davidsons is a leading accounting and business advisory And will consider the impact of • Building positive cultures and strong Independently Practising Psychologists. insurer and a top-three provider of Workers Compensation firm. Davidsons, specialises in assisting not-for-profit leadership on: relationships. He has chaired a not-for-profit Board for insurance. We work with insurance partners around organisations, by providing a tailored, integrated approach to: • Health & wellbeing over seven years in addition to being a Australia to ensure customers receive great products and service. By doing this, we give people the confidence to plan • Audit and Assurance services • Culture and productivity director of two private company Boards. • Risk management Richard has facilitated the development for tomorrow because when they need us, we will see it As well as explore skills and courage to through. • Internal audit of strategic plans for a number of • Board governance create: not-for-profit, private and government • Healthy, well and engaged employees • Cloud accounting and bookkeeping enterprises. Richard is an industry • Business Planning, Budgeting & Forecasting • A high performing organisation thought leader in the areas of workplace • Not-for-profit Benchmarking & Best Practice • Authentic and thriving leaders bullying, psychological wellness, • And much more ... workplace resilience and managing stress in the workplace, contributing Davidsons, team of over 70 dedicated and highly to articles, writing white papers and experienced professional accountants and business providing expert commentary on radio advisors service clients across Australia. Davidsons has a and television. strong commitment to giving back to the community. They provide pro-bono accounting and consultancy services to selectedcharities, sponsor organisations and participate in many fundraising events. Contact Davidsons today on [email protected] or visit www.davidsons.com.au.

JOBS AUSTRALIA NATIONAL CONFERENCE 2014 PROGRAM 20 JOBS AUSTRALIA NATIONAL CONFERENCE PROGRAM 21 EXHIBITORS

Pure Insights, established in 2002 has become a leading Counselling, Consultancy and Training organisation with Suicide Prevention Bounce Consulting provides high-quality training and JN Solutions develops software for Federal Government specialist expertise in the Job Services industry. We are The Salvation Army Hope for Life and Bereavement Support provides information, resources coaching that enables businesses to excel and people to live programs such as Job Services Australia and Disability employment counsellors and trainers who understand and training for those who interact with and those at risk of fulfilled lives. Our tailor-made programs are designed to suit Employment Services. We supply, support and maintain JSA processes and achieve very specific and consistent suicide. The Salvation Army believes that we can effectively people from all walks of life and create lasting, positive change. the single most effective software solution for managing outcomes. 72% of our Jobseeker clients obtain employment, engage with people who feel a sense of hopelessness and With high levels of experience with executives, business teams The Department of Employment and Department of Social education and social targets through our specialised Job loss. The programs available through Hope for Life are and jobseekers alike, Bounce has received praise from the Services’ contracts. Service programs. leading mental health experts in Australia and the USA. designed to help you know how to respond to people who We are the developers of the industry leading software called Our focus is to provide genuine care, support and assistance may be at risk of suicide and those bereaved by suicide. You JSAdvantage - a fully-integrated, end to-end solution that for the JSA staff and clients with specifically tailored can make a real difference through acquiring the basic skills removes the unnecessary IT and administrative hurdles of services. We have been working alongside JSA and have to converse with those who may be at risk, and take steps to managing government contracts, allowing you to achieve helped improve the Star Ratings, KPIs and placement ensure their safety. better outcomes for your business and for job seekers. Our outcomes of so many JSA providers. Community 21 was created in 2001 by 20 not-for-profits vision is simple: we supply easy to-use systems that deal coming together and investing in a different kind of company. with the complexity of running government contracts, so you One that sought profit for a purpose. It was a new idea and don’t have to. We also keep your costs down by hosting the a bold move; they were prepared to risk their money to system and maintaining all of the data through integrating realise their vision to develop a banking service that would with the Government’s infrastructure. We do what we do help Australian not-for-profits increase their financial best, so you can focus on what you do best. capacity and benefit from capital flows within the sector. In 2002, Community 21 in partnership with Bendigo Bank (now merged with Adelaide Bank), established the specialist banking service Community Sector Banking, which now caters to more than 8,000 of Australia’s not-for-profits. Ranger - Tender Support Specialists are a small not-for-profit, community-based provider, offering expert guidance and flexible solutions to suit the needs of your organisation. A team of experienced and dedicated professionals, we can help you to position your organisation KV Interactive is the continuation of a long legacy of for the future, and plan your winning bid for the upcoming Community Sector Banking is a specialist in banking software development in the Australian employment, Request for Tender. for not-for profits and provides over 8,000 not-for-profit recruitment and training industry. Formerly MAX Software We have an outstanding track record, and our clients benefit organisations with tailored products and services to help Solutions and developers of DENMAX and JOBMAX, our from our tailored personalised approach. With over 15 them achieve their goals. latest system ( JDE-MAX ) developed by KVI brings new years of tendering and operational experience in Australian looks, newer technology and long required changes for our Government Employment Services, Ranger Tender Support We offer not-for-profit organisations flexible trading and software. investment accounts, tax saving salary options and finance Specialists can help you get the results you deserve. for working capital, renovation and construction. We are the same people, with the same awesome customer service and support but with a new name. KVI can offer you Community Sector Banking is a decade-long joint venture solid and stable software systems along with consultancy between Bendigo and Adelaide Bank and Community 21 (a and support for your existing infrastructure. consortium of not-for-profits including Jobs Australia and ACOSS). Software | Design | Development. KVI Our experience and knowledge of the not-for-profit sector enables us to contribute to a strengthened, more sustainable community sector. real solutions. real impact.

JOBS AUSTRALIA NATIONAL CONFERENCE 2014 PROGRAM 22 JOBS AUSTRALIA NATIONAL CONFERENCE PROGRAM 23 ©Jobs Australia Limited 2014

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