WC011 Matzikama Annual Report 2016-17.Pdf
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1 DRAFT Annual Report 2016/17 Table of Contents CHAPTER 1 ............................................................................................. 4 3.9 COMPONENT D: COMMUNITY AND SOCIAL SERVICES ........................... 80 Component A: Mayor’s Foreword .................................................. 4 3.9.1 Libraries .......................................................................... 80 COMPONENT B: EXECUTIVE SUMMARY ........................................................... 6 3.9.2 Cemeteries ..................................................................... 83 1.1 Municipal Manager’s Overview ........................................ 6 3.9.3 Child Care, Aged Care and Social Programmes ............... 84 1.2 Municipal Overview ......................................................... 8 3.10 COMPONENT E: ENVIRONMENTAL PROTECTION .................................. 85 1.3 Service Delivery Overview .............................................. 13 3.11 COMPONENT F: SECURITY AND SAFETY ............................................. 86 1.4 Financial Health Overview .............................................. 14 3.11.1 Traffic Services and Law Enforcement ............................ 86 1.5 Organizational Development Overview ......................... 15 3.11.2 Fire and Disaster Management ...................................... 89 1.6 Audit Outcomes ............................................................. 15 3.12 COMPONENT G: SPORT AND RECREATION ......................................... 89 1.7 2016/17 IDP/Budget Process ......................................... 16 3.12.1 Sport and Recreation...................................................... 89 CHAPTER 2 ............................................................................................. 18 3.13 COMPONENT H: CORPORATE POLICY OFFICES AND OTHER SERVICES ........ 93 COMPONENT A: POLITICAL AND ADMINISTRATIVE GOVERNANCE ......................... 18 3.13.2 Financial Services ........................................................... 93 2.1 Governance Structure .................................................... 18 3.13.3 Corporate Services ......................................................... 93 COMPONENT B: INTERGOVERNMENTAL RELATIONS .......................................... 23 3.14 COMPONENT I: SERVICE DELIVERY INDICATORS FOR 2017/18 ............... 96 2.2 Intergovernmental Relations.......................................... 23 3.15 INDIVIDUAL PERFORMANCE MANAGEMENT ..................................... 100 COMPONENT C: PUBLIC ACCOUNTABILITY AND PARTICIPATION ........................... 23 CHAPTER 4 .......................................................................................... 101 2.3.1 Public Meetings .............................................................. 24 4.1 INTRODUCTION TO THE MUNICIPAL WORKFORCE .............................. 101 2.3.2 Ward Committees .......................................................... 25 4.2 HIGHLIGHTS: MUNICIPAL TRANSFORMATION AND ORGANIZATIONAL 2.3.3 Functionality of Ward Committee .................................. 28 DEVELOPMENT .......................................................................... 101 2.3.4 Representative Forums .................................................. 29 4.3 CHALLENGES: MUNICIPAL TRANSFORMATION AND ORGANIZATIONAL COMPONENT D: CORPORATE GOVERNANCE ................................................... 29 DEVELOPMENT .......................................................................... 101 2.4 Risk Management .......................................................... 29 4.4 INTRODUCTION TO THE MUNICIPAL WORKFORCE .............................. 101 2.5 Anti-Corruption and Anti-Fraud ..................................... 30 4.4.1 Employment Equity ...................................................... 102 2.6 Audit Committee ............................................................ 31 4.4.2 Vacancy Rate ................................................................ 104 2.7 Performance Audit Committee ...................................... 32 4.4.3 Turnover Rate .............................................................. 105 2.8 Internal Auditing ............................................................ 33 4.5 MANAGING THE MUNICIPAL WORKFORCE ....................................... 106 2.9 By-Laws and Policies ...................................................... 35 4.5.1 Injuries ......................................................................... 106 2.10 Communication .............................................................. 36 4.5.2 Sick Leave ..................................................................... 106 2.11 Website .......................................................................... 37 4.5.3 HR Policies and Plans .................................................... 107 CHAPTER 3 ........................................................................................... 39 4.6 CAPACITATING THE MUNICIPAL WORKFORCE ................................... 108 3.1 OVERVIEW OF PERFORMANCE WITHIN THE ORGANIZATION ................... 39 4.6.1 Skills Matrix .................................................................. 108 3.2 THE PERFORMANCE SYSTEM USED FOR 2016/17 ............................... 40 4.6.2 Skills Development – Training Provided ....................... 108 3.3 STRATEGIC SERVICE DELIVERY BUDGET IMPLEMENTATION PLAN ............. 41 4.6.3 Skills Development - Budget Allocation ........................ 109 3.4 MUNICIPAL FUNCTIONS ................................................................ 52 4.7 MANAGING THE MUNICIPAL WORKFORCE EXPENDITURE ..................... 110 3.4.1 Analysis of Functions ...................................................... 52 4.7.1 Personnel Expenditure ................................................. 110 3.5 SERVICE PROVIDERS PERFORMANCE ................................................ 54 4.8 MFMA COMPETENCIES .............................................................. 111 3.6 COMPONENT A: BASIC SERVICES ..................................................... 54 CHAPTER 5 .......................................................................................... 113 3.6.1 National Key Performance Indicators – Basic Service COMPONENT A: STATEMENTS OF FINANCIAL PERFORMANCE ............................. 113 Delivery .......................................................................... 54 5.1 Financial Summary ....................................................... 113 3.6.2 Water Services ............................................................... 55 5.2 Financial Performance per Municipal Function ............ 118 3.6.3 Waste Water (Sanitation) Services ................................. 58 5.3 Grants........................................................................... 126 3.6.4 Electricity Services .......................................................... 61 5.4 Asset Management ...................................................... 128 3.6.5 Waste Management (Refuse Collections, Waste Disposal, Street Cleaning and Recycling) ....................................... 64 5.5 Financial Ratios Based on Key Performance Indicators 129 3.6.6 Housing .......................................................................... 66 COMPONENT B: SPENDING AGAINST CAPITAL BUDGET .................................... 130 3.6.7 Free Basic Services and Indigent Support ....................... 68 5.6 Sources of Finance ....................................................... 130 3.7 COMPONENT B: ROAD TRANSPORT ................................................. 70 5.7 Capital Spending on 5 Largest Projects ........................ 131 3.7.1 Roads and Stormwater ................................................... 70 5.8 Basic Service and Infrastructure Backlogs – Overview . 132 3.8 COMPONENT C: PLANNING AND LOCAL ECONOMIC DEVELOPMENT ......... 73 COMPONENT C: CASH FLOW MANAGEMENT AND INVESTMENTS ........................ 132 3.8.1 Planning and Building Control ........................................ 73 5.9 Cash Flow ..................................................................... 132 3.8.2 Local Economic Development (LED) ............................... 75 5.10 Gross Outstanding Debtors per Service........................ 133 3.8.3 Tourism .......................................................................... 78 5.11 Total Debtors Age Analysis ........................................... 134 2 DRAFT Annual Report 2016/17 5.12 Borrowing and Investments ......................................... 135 6.3 Auditor-General Report 2016/17 ................................. 136 COMPONENT D: OTHER FINANCIAL MATTERS ................................................135 LIST OF ABBREVIATIONS ...................................................................... 138 5.13 Supply Chain Management .......................................... 135 LIST OF TABLES ....................................................................................... 139 CHAPTER 6 ............................................................................................136 LIST OF FIGURES ..................................................................................... 140 6.1 INTRODUCTION ..........................................................................136 LIST OF GRAPHS ...................................................................................... 140 COMPONENT A: AUDITOR-GENERAL OPINION 2015/16 ..................................136 ANNEXURE A – AUDITED FINANCIAL STATEMENTS 6.2 Auditor