CONSUMER GRIEVANCE REDRESSAL FORUM NORTHERN REGION, KOZHIKODE. (Formed under section 42(5) of Electricity Act 2003.) Vydyuthibhavan, Gandhi Road, Kozhikode -673011 Telephone Number -0495 2367820 [email protected]

PRESENT

MEENA. S : CHAIRPERSON

MANOJAN .P.P : MEMBER II

ROBIN PETER : MEMBER III

OP NO. 119/2017-18

PETITIONER :

1. Sri. Shareef .C.P., Chonar Poyil House, Pullookkara – P.O., . Pincode – 670 672.

RESPONDENTS :

1. The Assistant Executive Engineer, Electrical Sub Division, KSEB Ltd, , .

2. The Assistant Engineer, Electrical Section, KSEB Ltd., Peringathur, Kannur District.

ORDER

Case of the Petitioner:-

The petitioner comes under the jurisdiction of Electrical Section Peringathur. The consumer number of the complainant is 1168173008497. The complaint is regarding the non replacement of faulty meter and issue of exorbitant bill on the basis of average consumption. It is stated that his connection is disconnected due to the nonpayment of the average bill Rs.2000/- .The consumption recorded in the energy meter is ‘zero’.

The petitioner approaches the Forum for intervention.

Version by the Respondent:-

The licensee states that, the domestic service connection having consumer no.1168173008497 is given to Sri. Kunhi Pokki, Chana poyil, Pullukkara. The connected load of the connection is 1960 watts.

The energy meter of the consumer became faulty during the period from 27.09.16 to 03.10.2017. The system calculated bi-monthly average was 412 units and billed accordingly. The faulty meter of this consumer was replaced on 03.10.2017.

Discussion, analysis and findings:-

Hearing of the case was convened on 24/10/2017.

The petitioner was not present in the hearing.

Having considered all the documents submitted and the deliberations during the hearing, the forum has come to the following conclusions leading to the decision;-

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The complaint was against the non replacement of energy meter and serving bills not according to recorded consumption.

The petitioner informed the Forum that his grievance was solved as the meter replaced on 03.10.2017. As such the Forum decided to close the case.

DECISION:- The petition is treated as closed.

Dated this the 30th day of December, 2017. Sd/- Sd/- Sd/- Robin Peter Manojan.P.P. Meena.S Member III Member II Chairperson.

Endt.on CGRF-NR/OP 119/2017-18/ 713 / 30 - 12-2017

Forwarded to:

1) Sri. Shareef .C.P., Chonar Poyil House, Pullookkara – P.O., Kannur Pincode – 670 672. . 2) The Assistant Executive Engineer, Electrical Sub Division, KSEB Ltd, Panoor, Kannur District.

Copy submitted to: Chief Engineer (Distribution – ), Kannur

Copy to: 1. The Secretary,KSEB Ltd., Vydyuthibhavanam, . 3

2. Deputy Chief Engineer, Electrical Circle, Kannur, 3. The Executive Engineer, Electrical Division,

4. The Assistant Engineer, Electrical Section, Peringathur, Forwarded KSEB Ltd., Kannur District. Sd/-

Chairperson .

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