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Health and Well-Being Quality Services Access Community –2001 Annual Report 0 Department of Human Services 200 4254_DHSAR2001_Cover.qxd 30/10/01 13:20 Page 1 (2,1) Department of Human Services 2000–2001 Annual Report 4254_DHSAR2001_Cover.qxd 30/10/01 13:20 Page 2 (1,1) Divisional Reports 23 Index of Compliance 143 Contents Acute Health 24 Freedom of Information 146 Aged, Community and Mental Health 36 Report of Operations 147 Community Care 48 Consultancy Register 148 Department of Human Services Profile 1 DisAbility Services 58 Building Act 1993 Compliance 150 Highlights 1 Office of Housing 68 Legislation 151 Secretary’s Foreword 2 Public Health 78 Competitive Neutrality Principles 151 Year at a Glance Achievements 4 Policy and Strategic Projects 86 Approved Overseas Travel 152 Highlighting Rural and Regional Victoria 8 Portfolio Services 94 Administration of Acts 154 Financial Summary 12 Resources 98 Major Departmental Publications 158 Flagship Projects 18 Departmental Executives 104 Major Committees 160 MPS Multi-Purp Cross–Program Responses 20 Financial Report 109 Index 161 MSU Multicultu Corporate Governance 22 Appendices 143 Glossary of Terms 164 NESP Needle an Program NPHP National P OECD Organisat Our Mission Cooperati Statement PBS Pharmace PHAP Public Hou To enhance and protect the health and well- PHAP Public Hou being of all Victorians, emphasising vulnerable groups and those most in need. RA Rent Assis The Hon John RAPID Redevelop Minister for Health Our Objectives Thwaites MP Psychiatri The Hon Bronwyn Pike MP Minister for Housing RAS The Depa The Department of Human Services objectives Minister for Regional A in 2000–01 were to provide: Minister Aged Care System Assisting the Minister for Health g Confidence in access to quality services The Hon Christine Campbell MP RAV Rural Amb based on need. Minister for Community Services RESIREG Residentia g Sustainable service system. RHSP Rental Ho g Foundation of community strengthening. RHSP Rental Ho g Rebalanced service response. Dear Ministers, RREF Relative R g Reduced inequalities in health and well-being. In Accordance with the SAAP Supported I am pleased to submit to you the Department of Human Services Assistanc (Refer to P23) Annual Report for the yearFinancial ending 30 Management June 2001. SAMS Service Ag Yours sincerely Act 1984 System Our Values , SHIP Social Ho CLIENT FOCUS SNIS School Nu SRS Supported We work towards improving the health and well-being of our clients and community. TAFE Tertiary an TBD To be dete PROFESSIONAL INTEGRITY TEC Total end We treat all people with dignity and respect. Patricia Faulkner TPV Temporary Secretary QUALITY TRIM The Depa records m We strive to do our best and improve the system things we do. UNESCO United Na Scientific RESPONSIBILITY VCOSS Victorian C We commit to the actions we take to achieve VECCI Victorian the best possible outcomes for our clients and Commerce community. VGDI Victorian G COLLABORATIVE RELATIONSHIPS Initiative We work together to achieve better results. 4254 AR.fa 30/10/01 11:55 Page 1 1 2000-01 Annual Report Department of Human Services Profile The Department of Human g Aged care services, including residential During 2000–01 approximately 72 per cent of and home and community care. the Department’s expenditure was on services provided by agencies under service Services was formed as a g Disability services. agreements with the Department. These Department of State in g Early childhood, family support, child include a range of non-government 1996, and covers the protection, and juvenile justice services. organisations that provide mainly welfare g Secure, affordable and appropriate services, as well as Government-related responsibilities of the housing; and support services for people agencies, such as: who experience, or are at risk of g Public hospitals Ministers for Health, homelessness. g Metropolitan health services g Concessions to low income groups to Housing and Aged Care g improve the affordability of essential and Kindergartens and Community Services. key services. g Local government In 2000–01, the Department had a budget in g Health promotion and prevention of g Community health centres excess of $7.2 billion, which was illness, disability and distress, through g Ambulance services. approximately one third of the State education, regulation, early intervention Government’s budget. Specific responsibilities and other services. The Department also directly provides services include funding or directly delivering: that include: g Specialist community-based and inpatient g Public hospitals, community health mental health services. g Public rental housing centres and ambulance services. g Disability support g Child protection and juvenile justice. 2000–01 Highlights g In April 2001 58,876 four year old children were enrolled in a funded preschool program. This figure represents 96 per cent of eligible four year olds, an increase of 0.6 per cent over the previous year, and a cumulative increase of 4.8 per cent over the two year period. (P56) g 2,300 nurses attracted back to the workforce, including 1,100 nurses receiving Government funding nursing refresher or re-entry programs, and 923 additional Division 2 nurse education places provided through Victorian Nurse Recruitment Strategy. (P88) g Major capital health investment across the State, notably $325 million for the Austin and Repatriation Medial Centre Redevelopment and Mercy Hospital for Women Relocation Project. (P32) g Announcement of the $100 million redevelopment of Kew Residential Services. (P66) Housing Week is an important celebration for g Victoria. It provides opportunities for Victorians to Implementation of Year One initiatives to address drug issues as part of the $77 million express their pride in public and community- Victorian Drug Initiative. (P82) managed housing and to engage in activities that g strengthen local communities. Establishment of 32 Primary Care Partnerships to strengthen the Primary Care system, The poster promoting Housing Week 2001 resulted involving approximately 800 agencies, including local governments, hospitals, general from the annual Poster Competition open to all practitioners, community health, women’s health and dental health. (P45) children living in community and public housing. g Illustration by Hien Tran of Fitzroy, aged 13 years. Establishment of three Flagship Projects that address key strategic issues facing the Department. (P18) 4254 AR.fa 30/10/01 11:55 Page 2 2 2000-01 Annual Report Secretary’s Foreword It is a great pleasure to Overall, the financial year 2000–01 represented a period of considerable introduce the Department achievement and consolidation for the Department, marked by significant of Human Services improvement in the level of collaboration in 2000–01 Annual Report. the planning and delivery of services. As Secretary, I acknowledge the strong In making this report, account needs to be contributions made by many dedicated staff in taken of the strategic environment within both the Department and the services sector. which the Department operates – an While much of that work is documented in this environment characterised, in particular, by a Report, a number of key achievements stand growing demand for services, and increasing out because they characterise the essence of complexity of the needs of Victorians seeking the Department’s objectives and demonstrate our services. the importance of collaboration in carrying our The growth in demand for services is work forward. particularly evident in the health sector, where These included: the increase in the proportion of people in the population aged over 70 years is producing g The Primary Care Partnership Strategy, significant challenges. There has also been an which seeks to improve planning, unparalleled increase in the numbers of people coordination and delivery of primary care admitted to hospital through emergency services to enable GPs, community health departments in the last few years. In addition, and services agencies and local the constant development in treatment government to work together effectively technologies also leads to larger numbers of to improve the health and well-being of people seeking treatment and drives up the the community. cost of the health system. The challenge faced g The release of the Stronger Citizens, by health services is to reduce the growth in Stronger Families, Stronger the demand for hospital services by enhancing Communities—Partnerships in the ability of all Victorians to maintain their Community Care framework, which health or be cared for in a community setting. ensures that social inclusion is an Another factor challenging the Department’s integral element in the planning, design, service system is the apparent increase in the delivery and evaluation of community complexity of the problems faced by the clients services. we serve. Many individuals and families are g The commencement of significant now facing multiple problems, such as family redevelopment work in public housing, violence, alcohol and substance abuse, and with a focus on community building. The these characteristics are often associated release of the working report of the with mental illness. Individuals and families Victorian Homelessness Strategy is a first who experience these difficulties are often step in developing a collaborative isolated from both family and community preventative and early intervention support systems. approach to homelessness. The Department of Human Services and the g