Request for Proposal for Procurement, Installation and Commissioning of Secondary Mpls Network for Branches / Offices
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RFP: For Procurement,Installation and commisioning of Secondary MPLS Network for Branches/offices. RFP Ref No. HO/IT/MPLS/RFP-01/2015 Dated 09.03.2015 REQUEST FOR PROPOSAL FOR PROCUREMENT, INSTALLATION AND COMMISSIONING OF SECONDARY MPLS NETWORK FOR BRANCHES / OFFICES Ref: BOI/HO/IT/MPLS/RFP- 01/2015 Dated: 09.03.2015 Page 1 of 197 Confidential & Proprietary RFP: For Procurement,Installation and commisioning of Secondary MPLS Network for Branches/offices. RFP Ref No. HO/IT/MPLS/RFP-01/2015 Dated 09.03.2015 Disclaimer The information contained in this Request for Proposal (RFP) document or information provided subsequently to bidder(s) or applicants whether verbally or in documentary form by or on behalf of Bank of India (BOI), is provided to the bidder(s) on the terms and conditions set out in this RFP document and all other terms and conditions subject to which such information is provided. This RFP is neither an agreement nor an offer and is only an invitation by BOI to the interested parties for submission of bids. The purpose of this RFP is to provide the bidder(s) with information to assist the formulation of their proposals. This RFP does not claim to contain all the information each bidder may require. Each bidder should conduct its own investigations and analysis and should check the accuracy, reliability and completeness of the information in this RFP and where necessary obtain independent advice. BOI makes no representation or warranty and shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or completeness of this RFP. BOI may in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information in this RFP. Page 2 of 197 Confidential & Proprietary RFP: For Procurement,Installation and commisioning of Secondary MPLS Network for Branches/offices. RFP Ref No. HO/IT/MPLS/RFP-01/2015 Dated 09.03.2015 Event Dates Sr.No. Event Description Date 1. Date on which bid 09.03.2015 document will be made available 2. Pre-Bid Meeting Date 23.03.2015 (Monday ) and Venue BOI Building, I.T.Department, Plot No.11, Sector-11, CBD Belapur, Navi Mumbai- 400614. 2. Last Date and Time for 06.04.2015 15.00 hrs Submission of Bid 3. Date and time of 06.04.2015 16.00 hrs opening Qualifying & Technical Bid 4. Date ,time, Venue of To be advised later to all technically Reverse Auction responsive bidders Page 3 of 197 Confidential & Proprietary RFP: For Procurement,Installation and commisioning of Secondary MPLS Network for Branches/offices. RFP Ref No. HO/IT/MPLS/RFP-01/2015 Dated 09.03.2015 Contents Subject Page No. 1. Introduction...........6 2. Submission of Bids.............7 3. Earnest Money Deposit(EMD)..11 4. Business Requirement..12 5. Broad scope of work..12 6. Technical Requirement .17 7. Completion Period .18 8. Maintenance support .20 9. Liquidated damages(LD) ..........22 10. Service Level Agreement (SLA) Terms and Conditions...22 11. Payment Terms ...23 12. Documentation 24 13. Validity & Repeat Orders ..25 14. Taxes .........25 15. Force Majeure .........26 16. Indemnity ..26 17. Authorized Signatory .27 18. Arbitration .27 19. Applicable law and jurisdiction of court ..........27 20. Cancellation of contract and compensation.28 21. Patent rights/Intellectual Property rights .29 22. Right to Audit29 23. Signing of Agreement or Contract.........29 24. Confidentiality..30 25. Prohibition against Assignment, outsourcing or Sub contract 31 26. Insurance ..32 27. Bidder’s Integrity 32 28. Bidder’s Obligations.............32 29. Country of origin/Eligibility of Goods & Services..33 30. Governing Language ....33 31. Defect Liability ....33 32. Notices.......33 33. Non- disclosure agreement .33 34. Price Schedule.. ..34 35. Contract Performance Guarantee.... ..35 36. Bid Form, Price schedules and other formats ...........36 Page 4 of 197 Confidential & Proprietary RFP: For Procurement,Installation and commisioning of Secondary MPLS Network for Branches/offices. RFP Ref No. HO/IT/MPLS/RFP-01/2015 Dated 09.03.2015 INSTRUCTIONS FOR BIDDERS (IFB) TABLE OF CLAUSES Clause Clause Topic Topic No. No. A. Introduction 18. Arbitration 1. Introduction 19. Applicable law and jurisdiction of court 2. Submission of Bid 20. Cancellation of contract and compensation 3. Earnest Money Deposit(EMD) 21. Patent rights/Intellectual Property rights 4. Business Requirement 22. Right to Audit B. Scope 23. Signing of Agreement or contract 5. Broad scope of work 24. Confidentiality Prohibition against Assignment, Outsourcing or 6. Technical Requirement 25. Subcontract 7. Completion Period F. Notices, Guarantee & Formats C. Support, Agreement & Documentation 26. Insurance 8. Maintenance support 27. Bidder’s Integrity 9. Liquidated damages(LD) 28. Bidder’s Obligations Service Level Agreement (SLA) Terms and 10. 29. Country of origin/eligibility of Goods & Services Conditions 11. Payment Terms 30 . Governing Language 12. Documentation 31. Defect Liability 13. Validity & Repeat Orders E. Insurance, Obligations & Language 14. Taxes 32. Notices 15. Force Majeure 33. Non- disclosure agreement 16. Indemnity 34. Price Schedule 17. Authorized Signatory 35. Contract Performance Guarantee D. Arbitration, Law & Contract of Bids 36. Bid Form, Price schedules and other formats Page 5 of 197 Confidential & Proprietary RFP: For Procurement,Installation and commisioning of Secondary MPLS Network for Branches/offices. RFP Ref No. HO/IT/MPLS/RFP-01/2015 Dated 09.03.2015 1. Introduction: Bank of India , a body corporate, established under the Banking companies (Acquisition and Transfer of Undertakings) Act 1970, having its Head Office at Bank of India, Star House-2, C-4, ‘G’ Block, Bandra Kurla Complex, Bandra (East), Mumbai – 400 051, India, hereinafter called “ the Bank ”, which term or expression unless excluded by or repugnant to the context or the meaning thereof, shall be deemed to include its successors and permitted assigns, intends to issue this bid document, hereinafter called Request For Proposal or RFP , to the vendors, to participate in the competitive bidding for a total solution for the Procurement, Installation, and commissioning of Secondary MPLS Network, hereinafter called Secondary MPLS Network Procurement for branches/offices as per the specifications, terms , conditions and scope defined in this RFP. Bank of India is having more than 4800 branches across the country. At present 4000+ branches have been working on BSNL/MTNL MPLS Network with various Bandwidth ranging from 64kbps to 10MBps. Majority of these branches are having ISDN/VSAT/RF/CDMA as back-up link. A vendor submitting the proposal in response to this RFP for Secondary MPLS Network Procurement for branches/offices of the Bank as mentioned in Annexure-1 for a period of 5 years shall hereinafter be referred to as Bidder. 1.1 This document is meant for the exclusive purpose of bidding as per the terms conditions and specifications indicated and shall not be transferred, reproduced or otherwise used for purposes other than for which it is specifically issued. The Bidding Document may be obtained from the Bank as given hereunder or downloaded from Bank’s Website http://www.bankofindia.co.in/tenders and the bid should be submitted to the office of Bank of India, Head Office, I.T. Department, 8 th floor, Star House-2, C-4,‘G’ Block, Bandra Kurla Complex, Bandra (East), Mumbai – 400 051. 1.2 . A non-refundable bid amount of Rs.50000 (Rupees Fifty thousand) (As per annexure A) to be paid by means of a demand draft / pay order favoring “ BANK OF INDIA” payable in Mumbai. If bid document downloaded from website, the cost of the bid may be paid along with the technical bid in separate envelope. 1.3 There will be only one News Paper advertisement, rest all corrigendum will be through website. Page 6 of 197 Confidential & Proprietary RFP: For Procurement,Installation and commisioning of Secondary MPLS Network for Branches/offices. RFP Ref No. HO/IT/MPLS/RFP-01/2015 Dated 09.03.2015 1.4 Definitions MPLS Multi-Protocol Label Switching CDMA Code Division Multiple Access CPE Customer Premises Equipment CoS Class of service DC Site Data Centre DR Site Disaster Recovery Site ISDN Integrated Services digital Network LAN Local Area Network PoC Proof Of concept QoS Quality of services WAN Wide area Network TCO Total Cost of ownership SLA Service Level agreement VSAT Very small aperture terminal DoT Department Of Telecommunications, Govt. Of India. 2. Submission of Bids 2.1.1. The technically complete and commercially competitive bids shall be submitted in two parts viz. qualifying and Technical Bid – Part A and Price Bid – Part B. 2.1.2. The Qualifying & Technical Bid shall be accompanied by Annexure-A confirming compliance to eligibility criteria. The technical solution is specified in Annexure- B and the format for explicit compliance or deviation to other conditions in the RFP is specified in Annexure C. Only those bidders who fulfill the eligibility criteria shall respond to the RFP. 2.1.3. Price bid shall be submitted as per clause 34. 2.1.4. The cost of preparing response to this RFP will be the responsibility of the bidder and the Bank will not be liable for any costs incurred by the bidder. 2.2. Qualifying & Technical bid and Price Bid shall be submitted in English Language, in TWO separate sealed envelopes, super scribing “QUALIFYING & TECHNICAL BID - PART A against Ref No. BOI/HO/IT/MPLS/RFP- 01/2015 Dated 09.03.2015 ”on the top of the cover No.1 and “PRICE BID-PART B against Ref No. BOI/HO/IT/MPLS/RFP- 01/2015 Dated 09.03.2015 ” on the top of the cover No.2. 2.3. The Bidder shall take care of submitting the Bid properly filed so that the papers are not loose. The bidder shall submit the bid in suitable capacity of the file such that the papers do not bulge out and tear during scrutiny.