Conservation & Research
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CONNECT November 2014 FEATURES 10 ORIENTATION AND TRAINING FOR EMPLOYEES MAKES “CENTS” AT THE DOWNTOWN AQUARIUM LORI TIMM AND KARI MCKEEHAN 14 COMMUNITIES AND CONSERVATION Engaging Women in the Conservation of the Lake Titicaca Frog ERIN STOLTZ 18 WHAT YOU NEED TO KNOW ABOUT SERVICE DOGS DON MOORE 22 THE AZA ANNUAL CONFERENCE HAS SOMETHING FOR EVERYONE BETH FIRCHAU 29 CINCINNATI ZOO IS TURNING STAFF INTO GORILLA MOMS AGAIN 30 OREGON ZOO AWARDS $25,000 IN GRANTS FOR NORTHWEST CONSERVATION 42 ANNUAL CONFERENCE ROUNDUP IN EVERY ISSUE 3 A MESSAGE FROM THE CHAIR OF THE BOARD 7 CONSERVATION & RESEARCH 26 MEMBER NEWS 34 A MESSAGE FROM THE PRESIDENT & CEO 35 BIRTHS & HATCHINGS 46 EXHIBITS 48 ANNOUNCEMENTS 51 MEMBER UPDATES 53 INDEX OF ADVERTISERS ON THE COVER 54 CALENDAR The New York Bight is a haven for whales, dolphins, seals, sharks, and other fishes. The Bight is within sight of New Jersey and Long Island. The return of humpbacks to the Bight is a matter of their finding good food like menhaden. So far in 2014, 69 sightings of hump- back whales have been recorded according to Gotham Whale, the citizen science group on board the whale watch vessel, American Princess. The Wildlife Conservation Society’s New York Seascape program works to keep this 15,000-square-mile area of the Atlantic, and its adjoining tributaries, thriving. HUMPBACK WHALE © JULIE LARSEN MAHER, WILDLIFE CONSERVATION SOCIETY 2 CONNECT November 2014 MESSAGE FROM THE CHAIR OF THE BOARD reetings AZA members and stakeholders, chair GThe Association of Zoos and Aquariums (AZA) is a dynamic professional community with diverse interests and needs and the staff at your Association work hard to support your ef- forts in conservation, professional development, animal care and welfare, collection sustainability, and zoo and aquarium operations. This commitment and support comes in many forms. The recent Annual Conference in Orlando, Fla., brought together a record setting 3,049 attendees and 179 exhibitors. This kind of opportunity to meet with colleagues and exchange ideas is unparal- of leled in the animal care and conservation community. It is also a chance to come together to honor the exceptional work we do as a community. This year, AZA established the Devra Kleiman Scientific Advancement Award, a new award recognizing scientific research contributions to the fields of animal management, educa- tion and/or conservation within our community. The inaugural award was given posthumously to Devra Kleiman, who served the as head of the Department of Zoological Research of the Smithsonian’s National Zoo in Washington, DC. Her tireless efforts to save the golden-lion tamarin are largely responsible for saving the species from extinction. You can read about this and the many other awards granted at the Annual Conference in this issue of CONNECT and also see them highlighted in your monthly Insight e-newsletter throughout the year. board AZA’s Professional Development program is growing each year to meet the ever-changing needs of our community. The in- augural year of the Executive Leadership Development Program was a resounding success and the next cohort of students is entering the program now. This program is helping our community develop promising executives and provide them with the skills and contacts they will need to take on leadership roles at our facilities. In order to meet the challenges that lie ahead, we will need exceptional leaders; investing in these future leaders is an investment for our entire community. As much as the AZA does, at the end of the day, it is the members that are the driving force behind what the Association achieves. This past year, over 400 members served on 22 AZA committees and the Board of Directors, driving the Association forward in collection sustainability, business operations, field conservation, safety, diversity and guest services. I know the sacrifices each of you make to help our community, and I applaud and thank you for it. As your Chair, I encourage you to explore all the opportunities that your Association has to offer and I continue to be im- pressed with the dedication and commitment of you, our members. DENNIS PATE AZA Chair Executive Director and CEO Omaha’s Henry Doorly Zoo & Aquarium Editorial policy: CONNECT is published by the Association of Zoos & Aquariums (AZA), a nonprofit, tax-exempt organization dedicated to the advancement of zoological parks and aquariums for conservation, education, scientific studies and recreation. Issued to members as a free service; not available as a subscription. Mailed during the first week of the month. Articles submitted for CONNECT do not necessarily reflect the opinions and policies of AZA. Mission: CONNECT is a forum for promoting AZA’s mission by highlighting zoo and aquarium trends, industry initiatives, conservation efforts and member achievements. Copyright policy: All items appearing in CONNECT are copyright of AZA. Permission to reprint items must be obtained by contacting AZA’s Publications Department at [email protected]. Advertising policy: Advertising is available. AZA reserves the right to refuse advertising not consistent with its mission. Ad contracts are issued on an annual basis, and ads are accepted on a one, three, six, nine or 12-time basis. Deadline for insertion orders is the first of the month preceding publication. Deadline for artwork is the 10th of the month preceding publication. Rates and mechanical require- ments are available upon request. November 2014 CONNECT 3 AZA BOARD & STAFF AZA STAFF AZA BOARD OF DIRECTORS CONNECT STAFF 2014 - 2015 Tim Lewthwaite, Editor OFFICERS Lisa Cadigan, Designer, Cadigan Creative CONNECT EDITORIAL BOARD CHAIR Melinda Arnold, Dickerson Park Zoo Dennis E. Pate Thom Benson, Tennessee Aquarium Executive Director and CEO, Omaha’s Henry Doorly Zoo and Aquarium Martha Fischer, Saint Louis Zoo Ph: (402) 738-2014, E-mail: [email protected] Julie Larsen-Maher, Wildlife Conservation Society CHAIR ELECT Tim Lewthwaite, AZA Publications & Brand Manager Steve Burns Kristin L. Vehrs, AZA Executive Director Director, Zoo Boise AZA STAFF Ph: (208) 384-4125 x203, E-mail: [email protected] Jim Maddy, President & CEO Kristin L. Vehrs, Executive Director VICE CHAIR Jill Nicoll, Chief Operating Officer Dennis W. Kelly Paul Boyle, PhD, Senior Vice President of Conservation Director, Smithsonian National Zoological Park R & D and Policy Ph: (202) 633-4442, E-mail: [email protected] Rob Vernon, Senior Vice President of External Affairs PAST CHAIR board & staff Debborah Luke, PhD, Senior Vice President of Jackie Ogden, PhD Conservation & Science Vice President, Animals, Science and Environment Denny Lewis, Vice President Accreditation Programs Walt Disney Parks and Resorts Jennifer Keaton, Vice President, Congressional Affairs Ph: (407) 938-2831, E-mail: [email protected] Steve Olson, Vice President Federal Relations Phil Wagner, Senior Vice President of Finance DIRECTORS Arslan Ahmad, Program Assistant, Conservation & Science Candice Dorsey, PhD, Director, Animal Programs Jim Breheny Executive Vice President and General Director, Zoos and Aquarium Jeff Dow, Director of Sales & Marketing Jonathan Little Cohen Director of the Bronx Zoo Jennifer DiNenna, Manager, Accreditation Wildlife Conservation Society Sandra Elvin, PhD, Director, Conservation Research & Policy Ph: (718) 220-7286, E-mail: [email protected] Development Jennifer Fields, Communications Coordinator Lynn B. Clements Director, Virginia Aquarium and Marine Science Center Allegra Formento, Marketing Assistant Ph: (757) 385-0241, E-mail: [email protected] Rachel Gauza, Citizen Science Program Specialist Emily Gordon, Digital Media Coordinator Jim Hekkers Managing Director, Monterey Bay Aquarium Rebecca Greenberg, Program Assistant, Conservation & Science Ph: (831) 647-6825, E-mail: [email protected] Shelly Grow, Director, Conservation Programs Gregg Hudson Melissa Howerton, Vice President, Conferences & Membership Executive Director and Chief Executive Offi cer, Dallas Zoo Management, Inc. Tim Lewthwaite, Publications & Brand Manager Ph: (469) 554-7510, E-mail: [email protected] Joel Merriman, Director of Conservation Action Plans Steve Marshall Nette Pletcher, Director of Conservation Education Zoo Director, El Paso Zoo Barbara Pueschel, Board & Committees Liaison Ph: (915) 521-1855, E-mail: [email protected] Nancy Ramos, Receptionist Amos Morris Amy Rutherford, Professional Development Program Manager Zoo Director, Mesker Park Zoo and Botanic Garden Ana Maria Sanchez, Controller Ph: (812) 435-6143 x401, E-mail: [email protected] Barbara Skewes, Manager, Member Information Services Douglas G. Myers Sarah Sullivan, Manager, Digital Media President and CEO, San Diego Zoo Global Gina Velosky, Manager, Business Development & Marketing Ph: (619) 557-3999, E-mail: [email protected] Cheryl Wallen, Meeting Planner Craig Pugh CEO, Tampa’s Lowry Park Zoo Association of Zoos & Aquariums Ph: (813) 935-8552 x251, E-mail: [email protected] 8403 Colesville Road, Suite 710 Silver Spring, MD 20910 Peggy Sloan 301-562-0777 (phone); 301-562-0888 (fax); Director, North Carolina Aquarium at Fort Fisher www.aza.org Ph: (910) 458-8259 x230, E-mail: [email protected] 4 CONSERVATION & RESEARCH conservation & research conservation TREATMENT FOR FOX, RA AND MILLAM, JR. Personality WARM DAYS INCREASE BUMBLEFOOT IN PENGUINS traits of pair members predict pair BELIEF IN CLIMATE CHANGE Most species of penguins are suscep- compatibility and reproductive