CONNECT November 2014

FEATURES

10 ORIENTATION AND TRAINING FOR EMPLOYEES MAKES “CENTS” AT THE DOWNTOWN AQUARIUM LORI TIMM AND KARI MCKEEHAN

14 COMMUNITIES AND CONSERVATION Engaging Women in the Conservation of the Lake Titicaca Frog ERIN STOLTZ

18 WHAT YOU NEED TO KNOW ABOUT SERVICE DOGS

DON MOORE

22 THE AZA ANNUAL CONFERENCE HAS SOMETHING FOR EVERYONE

BETH FIRCHAU

29 CINCINNATI ZOO IS TURNING STAFF INTO GORILLA MOMS AGAIN

30 OREGON ZOO AWARDS $25,000 IN GRANTS FOR NORTHWEST CONSERVATION

42 ANNUAL CONFERENCE ROUNDUP

IN EVERY ISSUE

3 A MESSAGE FROM THE CHAIR OF THE BOARD

7 CONSERVATION & RESEARCH

26 MEMBER NEWS

34 A MESSAGE FROM THE PRESIDENT & CEO

35 BIRTHS & HATCHINGS

46 EXHIBITS

48 ANNOUNCEMENTS

51 MEMBER UPDATES

53 INDEX OF ADVERTISERS ON THE COVER 54 CALENDAR The New York Bight is a haven for whales, dolphins, seals, sharks, and other fishes. The Bight is within sight of New Jersey and Long Island. The return of humpbacks to the Bight is a matter of their finding good food like menhaden. So far in 2014, 69 sightings of hump- back whales have been recorded according to Gotham Whale, the citizen science group on board the whale watch vessel, American Princess. The Wildlife Conservation Society’s New York Seascape program works to keep this 15,000-square-mile area of the Atlantic, and its adjoining tributaries, thriving.

HUMPBACK WHALE © JULIE LARSEN MAHER, WILDLIFE CONSERVATION SOCIETY 2 CONNECT November 2014 chair of the board 3

CONNECT

ATE AZA’s efforts

require- P

2014 November

AZA Chair ENNIS

the D contracts is contacting conservation mechanical by Ad submitted

recreation. orders and organization and mission. Articles obtained initiatives, Rates Executive Director and CEO its be insertion studies month. for with must industry tax-exempt the publication. of Omaha’s Henry Doorly Zoo & Aquarium

items

scientific Deadline trends, consistent week nonprofit, not a reprint basis. preceding first in your monthly and also see them highlighted to aquarium education, the (AZA),

12-time month and or advertising the during zoo CONNECT Permission

of nine refuse conservation, Aquariums six, AZA. 10th AZA. Mailed & to for of of the highlighting is three, Zoos right by of the policies one, a copyright aquariums subscription. artwork and a on are

mission and for as . reserves Association AZA’s parks opinions AZA the accepted CONNECT Deadline available

the by are in not ads available. zoological with is a dynamic professional community of Zoos and Aquariums (AZA) The Association to support your ef- work hard your Association the staff at interests and needs and diverse members and stakeholders, reetings AZA promoting reflect is of for and published publication. service; [email protected]

is appearing request. at the Devra Kleiman Scientific AZA established This year, a community. do as we the exceptional work sustainability, collection animal care and welfare, professional development, forts in conservation, and support comes in many forms. This commitment operations. and zoo and aquarium attendees 3,049 Fla., brought together a record setting in Orlando, The recent Annual Conference is unparal- with colleagues and exchange ideas This kind of opportunity to meet exhibitors. and 179 to honor It is also a chance to come together community. and conservation leled in the animal care G free basis, forum a a necessarily items is upon Advertising as

All

preceding not CONNECT advancement annual

do

an achievements. the Department policy: month policy: on to available members CONNECT policy:

the to are

of member CONNECT issued

Publications are ments Advertising first and Copyright Mission: Editorial dedicated Issued for animal management, educa- research contributions to the fields of a new award recognizing scientific Advancement Award, posthumously to Devra Kleiman, who served award was given The inaugural within our community. tion and/or conservation DC. Her tireless efforts Zoo in Washington, National of the Smithsonian’s Research as head of the Department of Zoological read about this and the can for saving the species from extinction. You the golden-lion tamarin are largely responsible to save Conference in this issue of the Annual many other awards granted at has to offer and I continue to be im- your Association I encourage you to explore all the opportunities that As your Chair, of you, our members. and commitment pressed with the dedication you for it. and thank I applaud and sacrifices each of you make to help our community, the Association are the driving force behind what members that it is the the day, the end of As much as the AZA does, at on 22 AZA committees and the Board of Directors, driving the Association 400 members served over This past year, achieves. and guest services. I know the diversity safety, field conservation, business operations, forward in collection sustainability, The in- meet the ever-changing program is growing each year to needs of our community. Professional Development AZA’s success and the next cohort of students is Program was a resounding Leadership Development year of the Executive augural Insight e-newsletter throughout the year. and provide them with the promising executives program is helping our community develop This entering the program now. we lie ahead, our facilities. In order to meet the challenges that on leadership roles at skills and contacts they will need to take for our entire community. leaders is an investment in these future will need exceptional leaders; investing BOARD OF THE THE CHAIR FROM MESSAGE AZA BOARD & STAFF

AZA STAFF AZA BOARD OF DIRECTORS CONNECT STAFF 2014 - 2015 Tim Lewthwaite, Editor OFFICERS Lisa Cadigan, Designer, Cadigan Creative CONNECT EDITORIAL BOARD CHAIR Melinda Arnold, Dickerson Park Zoo Dennis E. Pate Thom Benson, Tennessee Aquarium Executive Director and CEO, Omaha’s Henry Doorly Zoo and Aquarium Martha Fischer, Saint Louis Zoo Ph: (402) 738-2014, E-mail: [email protected] Julie Larsen-Maher, Wildlife Conservation Society CHAIR ELECT Tim Lewthwaite, AZA Publications & Brand Manager Steve Burns Kristin L. Vehrs, AZA Executive Director Director, Zoo Boise AZA STAFF Ph: (208) 384-4125 x203, E-mail: [email protected] Jim Maddy, President & CEO Kristin L. Vehrs, Executive Director VICE CHAIR Jill Nicoll, Chief Operating Officer Dennis W. Kelly Paul Boyle, PhD, Senior Vice President of Conservation Director, Smithsonian National Zoological Park R & D and Policy Ph: (202) 633-4442, E-mail: [email protected] Rob Vernon, Senior Vice President of External Affairs PAST CHAIR board & staff Debborah Luke, PhD, Senior Vice President of Jackie Ogden, PhD Conservation & Science Vice President, Animals, Science and Environment Denny Lewis, Vice President Accreditation Programs Walt Disney Parks and Resorts Jennifer Keaton, Vice President, Congressional Affairs Ph: (407) 938-2831, E-mail: [email protected] Steve Olson, Vice President Federal Relations Phil Wagner, Senior Vice President of Finance DIRECTORS Arslan Ahmad, Program Assistant, Conservation & Science Candice Dorsey, PhD, Director, Animal Programs Jim Breheny Executive Vice President and General Director, Zoos and Aquarium Jeff Dow, Director of Sales & Marketing Jonathan Little Cohen Director of the Bronx Zoo Jennifer DiNenna, Manager, Accreditation Wildlife Conservation Society Sandra Elvin, PhD, Director, Conservation Research & Policy Ph: (718) 220-7286, E-mail: [email protected] Development Jennifer Fields, Communications Coordinator Lynn B. Clements Director, Virginia Aquarium and Marine Science Center Allegra Formento, Marketing Assistant Ph: (757) 385-0241, E-mail: [email protected] Rachel Gauza, Citizen Science Program Specialist Emily Gordon, Digital Media Coordinator Jim Hekkers Managing Director, Monterey Bay Aquarium Rebecca Greenberg, Program Assistant, Conservation & Science Ph: (831) 647-6825, E-mail: [email protected] Shelly Grow, Director, Conservation Programs Gregg Hudson Melissa Howerton, Vice President, Conferences & Membership Executive Director and Chief Executive Offi cer, Dallas Zoo Management, Inc. Tim Lewthwaite, Publications & Brand Manager Ph: (469) 554-7510, E-mail: [email protected] Joel Merriman, Director of Conservation Action Plans Steve Marshall Nette Pletcher, Director of Conservation Education Zoo Director, El Paso Zoo Barbara Pueschel, Board & Committees Liaison Ph: (915) 521-1855, E-mail: [email protected] Nancy Ramos, Receptionist Amos Morris Amy Rutherford, Professional Development Program Manager Zoo Director, Mesker Park Zoo and Botanic Garden Ana Maria Sanchez, Controller Ph: (812) 435-6143 x401, E-mail: [email protected] Barbara Skewes, Manager, Member Information Services Douglas G. Myers Sarah Sullivan, Manager, Digital Media President and CEO, San Diego Zoo Global Gina Velosky, Manager, Business Development & Marketing Ph: (619) 557-3999, E-mail: [email protected] Cheryl Wallen, Meeting Planner Craig Pugh CEO, Tampa’s Lowry Park Zoo Association of Zoos & Aquariums Ph: (813) 935-8552 x251, E-mail: [email protected] 8403 Colesville Road, Suite 710 Silver Spring, MD 20910 Peggy Sloan 301-562-0777 (phone); 301-562-0888 (fax); Director, North Carolina Aquarium at Fort Fisher www.aza.org Ph: (910) 458-8259 x230, E-mail: [email protected] 4

conservation & research 7

CONNECT

AND Nature , EJ, lz2261@ November 2014 2014 November OHNSON How warm days in- , EA, J 4: 143-147. 4: 143-147.

EENAN , EU. 2014. , EU. , L, K EBER AVAL crease belief in global warming. Climate Change Correspondence to Lisa Zaval, columbia.edu that today is warmer than usual corre- that previous days with the belief that lates (the year) has been warmer than usual. extreme as conclude that The authors with climate increase events weather change, the local warming effect may lead to increased confusion about the and change messages of climate veracity need for carefully constructed climate change interpretation. Z WARM DAYS INCREASE INCREASE DAYS WARM CHANGE BELIEF IN CLIMATE can be influ- change beliefs Climate (the ‘local weather enced by today’s This paper presents warming effect’). un- aimed at the results of four studies why this influ- derstanding how and that indicate ence occurs. The results warming vs cli- 1) terminology (global plays no role in the local change) mate limited knowledge warming effect, 2) change science is not a factor of climate today’s temperature in perceptions that 3) it is the im- is relevant information, mediacy of today’s, not yesterday’s or (i.e., is it previous days, temperature impacts hotter than ‘normal’ today) that the local warming effect, 4) the belief W The rfox@ 33: 166-172. 33: 166-172. Personality Personality Meijers@uva. , BT. 2014. , BT. , JR. UTJENS Zoo Biology ILLAM M European Journal of Social European Journal 44: 487-495. Correspondence 44: 487-495. AND , MHC, R , RA EIJERS OX traits of pair members predict pair traits of pair members success and reproductive compatibility parrot breed- in a socially monogamous ing in captivity. Fox, Rebecca Correspondence to: transy.edu. the authors provide cautions about and provide cautions the authors simple guidance for framing of environ- mental messaging. M problems is correlated with tendencies problems is correlated toward environmental friendly actions. messaging that The results demonstrate with an optimistic emphasis on the abil- press- ity of scientific research to ‘solve’ associated ing problems is negatively with environmentally friendly actions. the underlying propose that The authors is that correlation of this negative cause problems science will solve a belief that leading to a a sense of order, creates rendering personal actions state passive Based on this conclusion, less necessary. paper examines whether overly opti- paper examines whether overly mistic media reports on the potential in- for scientific breakthroughs might fluence environmental behaviors. The paper also includes an excellent intro- on the duction to the recent literature on environ- impact of communication the through mentally friendly behavior, control theory. lens of compensatory combined to studies were Four related science examine whether beliefs that environmental will or will not solve SCIENTIFIC PROGRESS AND SCIENTIFIC PROGRESS ACTIONS ENVIRONMENTAL science knowledge of Many people’s comes from the popular media. This social psychology of climate change: social psychology of climate affirming belief in scientific progress reduces environmentally friendly behavior. Psychology M.H.C. Meijers, to Marijn nl F

MS, MS, , CL. EIXERIA 33:353-356. IBEIRO FC, T ASCIMENTO , CP, R , CP, Zoo Biology OGLIANI . ABINO , GHP, N , GHP, LT, P , FP, S , FP,

UTRA Photodynamic therapy for

Pairing was free-choice and pairs ELLERA ERNANDES F CR, D well coordinated during incubation. during incubation. coordinated well personality as- The study suggests that sessments can be an important tool in establishing successful breeding pairs. less aggressive and better at coordinat- and better at less aggressive pairs were Unsuccessful ing incubation. and less less agreeable: more aggressive ing success in ten pairs of cockatiels. ing success in ten pairs of cockatiels. more agreeable: eggs were hatched that examined the efficacy of a previously de- personality assessment to pre- veloped and breed- dict behavioral compatibility Behavioral compatibility has been dem- Behavioral compatibility as important to breeding suc- onstrated avian species. This study cess in several PERSONALITY AND REPRODUCTIVE SUCCESS IN PARROTS larger sample sizes within Magellanic larger sample sizes within Magellanic penguins and to other penguin species. S within a subsequent six month period. within a subsequent six month period. More research is needed to determine whether these results generalize to This current study reports 100 percent This current study reports 100 percent in five resolution of pododermatitis Magellanic penguins with no recurrence toxic drug as a photosensitizer with low toxic to destroy and oxygen intensity light a wide range of microbial organisms. an effective treatment that is neither is neither that treatment an effective nor has harsh side effects. complicated Photodynamic therapy combines a non- ties to stand/locomote of on substrates composition. This varied texture and evidence on paper presents compelling tible to fungal and bacterial infections tible to fungal and are often harsh of the foot. Treatments been on preventa- and emphasis has opportuni- measures, particularly tive TREATMENT FOR FOR TREATMENT IN PENGUINS BUMBLEFOOT are suscep- Most species of penguins CONSERVATION & RESEARCH & CONSERVATION pododermatitis. pododermatitis. Correspondence to: Fabio Parra Sellera, [email protected] 2014. Need To Re-dress Your Nest? Contact the Nets Unlimited team to help make your budget dollars go further during these difficult economic times. We offer a wide range of materials & installation options to spruce up your existing facility. Have an Exhibit like this? We specialize in exhibits, pedestrian paths, children’s play areas, bridges and animal enrichment products. Let us help you quickly convert your old, dull, and worn exhibit into something Vibrant and exciting. Regardless of your budget, contact us today to see what we can do for your zoo.

G iŒ–™Œ

Want one like h›Œ™ this? G

Unlimited, Inc. ◊ ◊ Imagining the Alter NET ives 8 CONNECT November 2014 Need To Re-dress Your Nest?

this? Contact the Nets Unlimited team to help make your like budget dollars go further during these difficult Exhibit economic times. We offer a wide range of materials & an installation options to spruce up your existing facility. Have We specialize in exhibits, pedestrian paths, children’s play areas, bridges and animal enrichment products. Let us help you quickly convert your old, dull, and worn exhibit into something Vibrant and exciting. Regardless of your budget, contact us today to see what we can do for your zoo. 

G iŒ–™Œ

Want one h›Œ™ like G this? (Houston Hornbill Zoo exhibit)

NETS Unlimited, Inc. 866-NETS-R-US (638-7787) ◊ www.netsunlimited.com ◊ AZROC #236070

• • • Imagining the Alter NET ives • • • November 2014 CONNECT 9 Orientation and Training for Employees Makes “Cents” at the Downtown Aquarium!

10 CONNECT November 2014 By Lori Timm and Kari McKeehan Why Have an Intensive pendent work. Grids in each department are quite extensive and can take months to complete. This ensures our guests that they Orientation Process? will experience a well-organized, well-informed, family-friendly experience at the Downtown Aquarium. Landry’s Downtown Aquarium Houston is an entertainment com- New managers must also go through an intensive orientation plex consisting of immersive animal exhibits, theme park, and full and training process, known as Manager in Training Program, service restaurant. Downtown Aquarium trains all of its employ- or MIT. MIT is a months-long intensive course on operations, ac- ees with the same intensive orientation process that a hospitality/ counting, analysis, audits, facilities development, human resource service industry would follow. Well-designed training programs policies, IT policies, sales and marketing, training and develop- can increase employee retention by reinforcing the value of the ment, transportation policies, risk management and safety, and employee. Employees want to feel important, respected, and ap- purchasing. Landry’s provides Manager in Training Programs spe- preciated by their employer. Not only do employees feel more cific to the various manager positions within each division. These valued by going through a well-organized training program with programs are designed to provide management trainees with the the possibility of advancement, but employers gain from a well- fundamental skills and knowledge for the successful operation of trained and developing staff. Employers will see an increase in a restaurant, retail, or entertainment property. Managers are not productivity, reduced employee turnover rate, and subsequent exempt from grids though. To complete the program, managers costs of re-hiring and training new employees. must complete all grids and qualification exams, enough to fill a All staff at the Downtown Aquarium, from biologists to res- three-ring binder. At the completion of this program, managers taurant servers, undergo an intensive cross-training program that will be fully trained in every area of the park. encompasses everything from fish identification to restaurant Training operations. The Downtown Aquarium’s mission is to not only It is to every company’s benefit to reward top performers in each support the goals of wildlife agencies, educational programs, and department and offer new opportunities for these developing lead- other-like minded organizations that are focused on saving and ers. All employees at Downtown Aquarium have the opportunity protecting wildlife, but we also strive to provide the best experi- to further advance their careers in the company by going through ence we can for our guests through our customer service policies. different management programs. These programs allow existing Without our knowledgeable and well-trained staff, our mission employees to become great leaders in not only their department, would not be possible. but across all departments. Orientation The Certified Training Program teaches hourly employees that All departments go through the same New Hire Orientation are not supervisors how to assume a leadership role and properly process as a team. These departments can include Maintenance, train new staff members. Certified trainers are not only able to Park Operations, Biology, Education, Retail, and Restaurant. train new staff, they have the authority to check items off their Orientation is offered weekly and includes completion of new hire grid. This program is a one day course that requires a nomination paperwork, overview of policies, tour of the property, and depart- by the department head and an application to enroll. All qualifica- ment specific information. New Hire Orientation is a critical first tion exams must be completed with a minimum score of 90 per- step in the relationship between Downtown Aquarium employees, cent in order to successfully complete this program. and an ideal opportunity to set the tone for a successful partner- Landry’s Supervisor Growth Program is a self-motivated train- ship. For employees, it is a time for them to collect information, ing and development program that teaches existing employees ask questions, get personal business needs met, and become fa- how to become a successful supervisor and manager in the future. miliar with Downtown Aquarium as their new employer. For the This program is a training and development program that provides company, it’s an opportunity to formally welcome and recognize ongoing skill and leadership development for motivated, qualified, new team members, set expectations, review standards, policies, and approved hourly employees. The Supervisor Growth Program and procedures, provide them with the knowledge, information, is a continuous program that takes approximately 6-to-12 months and materials to succeed, and establish the foundation for a suc- to complete and focuses on the various responsibilities and roles of cessful employer/employee relationship. management. The Growth Program closely mimics the Manager in Following New Hire Orientation, employees are introduced to Training Program, with Supervisor Growth Program participants their department through very thorough training. For managers, learning all the same functions as a salaried manager. new employee training can be a daunting task. To help organize And it works. A recent survey of the salaried managers at the this training, Downtown Aquarium utilizes “grids” – extensive Downtown Aquarium overwhelmingly showed the majority of checklists specific to each department’s duties and knowledge. managers had participated in these programs and worked their way Although each department has their own set of grids, they all up from hourly employees to salaried managers. This shows that include the basics in supporting a clean and family-friendly atmo- investment in the time and training of our employees will pay off. sphere. Grids include opening and closing duties, guest service LORI TIMM IS AN EDUCATOR information, cleaning and inventory, knowledge about the animal AT LANDRY’S DOWNTOWN AQUARIUM HOUSTON collections, scheduling and availability, company vehicle usage, and Landry’s Policies on excellent customer service. More impor- KARI MCKEEHAN IS THE ASSISTANT CURATOR OF FISHES, HERPES, tantly, grids require demonstrated expertise in technical skills, and AND INVERTEBRATES proficient completion of required tasks to get signed off for inde- AT LANDRY’S DOWNTOWN AQUARIUM HOUSTON

November 2014 CONNECT 11 BE CONNECTED THE AZA MARKETPLACE Building a network of AZA Commercial Members

AZA community connections. For questions on how to Collaboration and information search, how to use various exchange with colleagues. features and more, please feel Exploration of product and free to contact Gina Velosky service providers. at [email protected].

12 CONNECT November 2014 November 2014 CONNECT 13 COMMUNITIES AND CONSERVATION Engaging Women in the Conservation of the Lake Titicaca Frog

By Erin Stotz

Lake Titicaca Frog he worldwide amphibian crisis has left many Manos de Oro makes a variety of frog related handicrafts that species in danger of extinction. Denver Zoo in they sell to community members and tourists. Products include TDenver, Colo., is committed to addressing this knitted frog hats, finger puppets, scarves, frogs, purses, and crisis by working to preserve species all over the gloves. Developing products with frog themes, inspired by the globe. One area of focus involves working to con- Lake Titicaca frog, sets Manos de Oro apart from competing ven- serve the amphibians within the Altiplano of Peru, dors. By incorporating frog-related themes into their handicrafts, with a particular focus on the Lake Titicaca frog women spread awareness to their communities on the importance (Telmatobius culeus), a critically endangered species of the Lake Titicaca frog. As local people are exposed to the image whose trade is illegal both nationally and interna- of the frog and correlate this species with their community, a sense tionally. Lake Titicaca frogs are the world’s largest, of pride is created. As active members in their communities, the fully-aquatic frog, endemic to their namesake lake women have the opportunity to educate each other and reach a located between Peru and Bolivia. In Peru, people wide range of audiences, from local community members to visit- harvest frogs illegally and send them to markets in ing international tourists. the larger cities of Peru, where consumers purchase Denver Zoo works to build the women’s capacity to expand “frog shakes” that they believe can treat a variety of their current market, developing a business model that slowly health ailments. Critical conservation measures for incorporates new members into the collective and reaches markets this species must be inclusive of local communities. in the United States. A recent survey conducted with the collec- Incorporating local participation can help gener- tive and local women outside of the collective showed that Manos ate long-term engagement by the people involved, de Oro had more positive attitudes towards conservation efforts resulting in sustainable conservation of the Lake for the Lake Titicaca frog than women outside of the collective. Titicaca frog. The women in the collective also demonstrated greater knowl- edge of the Lake Titicaca frog’s conservation status, its role in the Sound conservation projects must address both the social and eco- ecosystem and the frogs’ benefit to the community, compared to nomic needs of a community and provide skills that empower and women outside of the collective. By strengthening Manos de Oro, build local capacity. Sustainable livelihood development among the women will have the skills to engage in sales, share knowledge women’s groups can promote active leadership and participation about the Lake Titicaca frog and be a strong, positive voice for their of women within conservation programs. Frequently, women community. remain an untapped resource in conservation and a demographic We recently worked to support the collective by expanding that conservationists should more fully incorporate into programs their market to include U.S. outlets at zoos for selling the women’s and conservation planning. Denver Zoo believes women’s involve- handicrafts. In particular, we have made notable progress in devel- ment in sustainable livelihood projects is an effective tool for oping a market for frog-related handicrafts with Denver Zoo’s con- engaging people in conservation, including our programs focused cessionaire, KMSSA, and handicrafts are available in the Kibongi on the Lake Titcaca frog. Market, Denver Zoo’s gift shop. Together with the handicrafts, In keeping with our mission to “secure a better world for ani- informational hangtags and signage educate Denver Zoo visitors mals through human understanding,” Denver Zoo promotes local on the Lake Titicaca frog and Manos de Oro. In addition, KMSAA involvement in conserving the Lake Titicaca frog in Peru by having representatives recently joined Denver Zoo staff on a trip to Peru locals monitor and report illegal harvests and conduct scientific to meet the women of Manos de Oro. The trip provided a great research. Further, Denver Zoo works to create alternative sources opportunity for Denver Zoo to share their conservation story and of income for communities around Lake Titicaca. Denver Zoo has KMSSA expressed an interest in expanding sales to other zoos and worked closely with a group of local Peruvian women to establish aquariums with whom they operate. a handicraft collective, Manos de Oro, thereby providing a new Manos de Oro was created to improve community-based conser- source of income for the community. vation programs in Peru because successful conservation measures Manos de Oro (Hands of Gold) was established in Puno, a city must engender positive public attitudes and participation. By on the edge of Lake Titicaca, and four smaller communities located linking community engagement with the conservation of the Lake 60 kilometers outside of Puno. Most residents living in these rural Titicaca frog, the collective supports Denver Zoo’s goal of saving communities depend on fishing as their main livelihood. Often, animals by helping people. The long-term conservation success low income drives families to harvest frogs to supplement their of the Lake Titicaca frog will require the continued development small incomes. Tourism is also important in Puno, and local people of well-organized public awareness and education programs that benefit economically by providing boat rides and selling cultural strive to strengthen positive values and attitudes toward the Lake handicrafts to tourist. In these communities, women contribute Titicaca frog, while also changing or mitigating negative values to a variety of activities, including agriculture, animal husbandry, and attitudes. textiles and domestic chores. Despite their active role within the community, women in rural areas do not have a major role in local ERIN STOTZ IS THE COMMUNITY CONSERVATION COORDINATOR decisions regarding resource use. The women’s collective seeks to AT DENVER ZOO help address this issue by providing information and education, thereby empowering the women to make environmentally respon- sible decisions.

November 2014 CONNECT 15 16 CONNECT November 2014 November 2014 CONNECT 17 WHAT YOU NEED TO KNOW ABOUT SERVICE DOGS

18 CONNECT November 2014 By Don Moore remember a time at Central Park Zoo in New York, Therefore, documentation generally may not be required as a con- N.Y., when a lady with two iguanas on her head dition for providing service to a person with a service animal. That Itried to enter the Zoo, saying that her lizards were is, you may not insist on proof of state certification before permit- “service animals” that helped her with emotional ting a service dog to accompany a person with a disability. There issues. And they were cute. But they were iguanas. is no national certification. Other zoos have had similar experiences, although If it is apparent that a dog is a service animal, you should not maybe not as extreme, and recently we have heard ask questions about it. If you are uncertain that a dog is a service questions about service animal access to zoos and animal, you may ask the person with the animal if it is a service aquariums. Iguanas are not service animals. animal. Only two questions may be asked, and they should be asked only once when the person is in your facility: In the 1970s, zoos and other public facilities were required to “Is the dog a service animal required because of a disability?” improve access, and the Americans with Disabilities Act of the “What work or task has the dog been trained to perform? 1990s further refined accessibility requirements when “The ADA A general answer like “this is my emotional support animal” is define(d) a service animal as any guide dog, signal dog, or other not acceptable. An alternative like “this dog is trained to alert me animal individually trained to provide assistance to an individual to on-coming seizures” is appropriate. with a disability.” Most service animals were highly-trained “see- A few years ago I attended a symposium for individuals with ing-eye” dogs that assisted visually-impaired or blind people, and service dogs. During an “open microphone” session, I introduced would probably not create a sanitary problem or nuisance, so were myself and asked if there was anything zoos and aquariums could required to be allowed into public facilities. Since then, however, a do to help improve the guest experience for people with service variety of species were characterized by owners as service animals animals. Overwhelmingly, the biggest issue they reported was the – including monkeys, horses, pigs, rodents, birds, snakes and constant questioning by staff member after staff member through- lizards. Animals that simply provided emotional comfort to their out the visit to validate the dog’s credentials. It is understandable owners were characterized as “service animals.” This proliferation how this could quickly become an annoyance, and it is something of “service animals” posed obvious problems for many aquariums, that we, as institutions, can easily resolve. When a service dog is zoos and other public places in terms of safety, sanitation, and dis- identified entering the institution, it might be appropriate to pro- turbance of collection animals or guests. vide the owner with some sort of identifying item (a sticker, a but- So the Department of Justice recently reconsidered this issue ton, etc.) that staff recognize and look for to make certain the ser- and ruled that, as of March 2011, a service animal is a dog that is vice animal has already been “cleared.” Another method would be “individually trained to do work or perform tasks for the benefit to have a radio-all protocol or some other non-public notification of an individual with a disability” (sometimes miniature horses to notify staff that a service dog is in your facility. The owner will are appropriate, see below). Work tasks must be directly related to appreciate your staff’s caring support, and the fact that they aren’t the person’s disability and are very varied. Tasks include assisting being asked to verify the dog’s status numerous times throughout people who are visually-impaired or blind, alerting people who their visit. Your facility might also consider some locations where are deaf, pulling a wheelchair, alerting/protecting a person who is service dogs can relieve themselves. having a seizure, reminding a person with mental illness to take Service dogs need to be under control. Under the ADA, service medications, calming a person with post-traumatic stress disorder dogs must be harnessed, leashed, or tethered, unless these tech- (PTSD) during anxiety attacks, providing balance or other duties. niques interfere with the dog’s work or the person’s disability pre- Businesses like zoos and aquariums that serve the public, and vents using these. In this case, the person must maintain control of state and local governments, must permit service dogs to accom- the dog through voice, signal, or other effective controls. I recently pany people with disabilities in all areas where members of the met a variety of working service dogs, and they were all under public are allowed. Companion dogs, therapy dogs and comfort excellent control. Every owner made one point – their service dogs dogs are not service dogs. AZA Accreditation Standard section are so highly trained that they agreed any out-of-control service 12 begins: “All United States institutions should comply with the animal should be asked to leave your facility. You cannot ask a per- Americans with Disabilities Act”. This means that service dogs son with a disability to remove their service dog from the premises must be permitted at your zoo or aquarium, and people with unless: (1) the dog is out of control and the handler does not take disabilities that use service dogs may not be isolated from other effective action to control it or (2) the dog is not housebroken. patrons without cause. What if a service dog barks or growls at other people, or simply Service dogs are working animals, not pets. The ADA requires acts out of control? You may exclude any service animal from your you to modify your “no pets” policy to allow the use of a service zoo when the animal's behavior poses a direct threat to the safety animal by a person with a disability. This does not mean you aban- or health of others. Certainly any service animal that displays vi- don your “no pets” policy, but simply that you must make a service cious behavior towards people may be excluded. You cannot make dog exception to your general rules. assumptions, though, about how a particular dog is likely to be- Some, not all, service dogs wear special collars or harnesses/ have based on your past experience with other dogs or breeds. Each vests. But “service dog” vests are easily purchased on EBay then situation must be considered individually. When there is a legiti- placed on any animal. Some, not all, service animals are certified mate reason to ask for a service dog to be removed, staff must offer and have identification papers. But a person going to a restaurant the person with the disability the opportunity to obtain the same or theater may be from out of town, and is probably not carrying documentation about his or her medical condition or disability. CONTINUED, PAGE 21

November 2014 CONNECT 19

SERVICE DOGS, CONTINUED FROM PAGE 19 services without the animal’s presence. If a person doesn't correct people like horses for their longer lifespan. The regulations have a threatening dog situation, you can ask him to leave. four assessment factors to assist in determining whether minia- People with disabilities who use service dogs cannot be iso- ture horses can be accommodated in a facility: (1) is the miniature lated from other guests, treated less favorably than other guests, horse housebroken?; (2) is the miniature horse under the owner’s or charged fees that are not charged to guests without dogs. And control?; (3) Can the facility accommodate the miniature horse’s if any business requires a deposit or fee to be paid by guests with type, size, and weight; and (4) Will the miniature horse’s presence pets, it must waive the charge for service animals. compromise legitimate safety requirements necessary for safe op- The care or supervision of a service dog is solely the responsibil- eration of the facility? ity of their owner. Your zoo is not required to provide care, food or ADA sometimes provides greater protection than certain state a special location for service dogs. Since precedents have been set and local codes, for instance ones permitting only “guide dogs for in excluding service dogs from food service prep areas or hospital the blind”, and ADA always takes priority over those codes. * operating rooms where the dogs’ presence may compromise sterile Need more? The rule: www.ada.gov/service_animals_2010.htm environments, it is also appropriate to exclude a service dog from FAQs: www.ada.gov/qasrvc.htm a delicate animal area where the dog’s presence could affect the safety and health of collection animals. Every owner I have spoken DON MOORE IS A SENIOR SCIENTIST to has said they understand this issue in a zoo environment. AT SMITHSONIAN'S NATIONAL ZOO/SMITHSONIAN Horses? In addition to the provisions about service dogs, the CONSERVATION BIOLOGY INSTITUTE. revised ADA regulations have a new, separate provision about min- DON IS ON SPECIAL ASSIGNMENT iature horses that have been trained to do work or perform tasks WITH ASSOCIATION OF ZOOS & AQUARIUMS for people with disabilities. Facilities covered by ADA must modify policies to permit miniature horses where reasonable. Horses *Some states, like Ohio (monkeys) and California (service dogs in were added for people who are allergic to dogs and for people in training) have more liberal allowances. religious sects for which dogs are considered dirty animals. Some

November 2014 CONNECT 21 he Association of Zoos and Aquariums (AZA) Annual TConference is a gathering of public aquarium and zoo professionals offer- ing program content by, for, and about the AZA community. How that program content is developed and presented is the purview of the Annual Conference Program Committee (ACPC). But how does it work? How does the Committee develop programming for the Annual Conference?

To get started, the ACPC is a very active, board ap- pointed committee with members selected from all disciplines within our industry. The ACPC is a cross-section of our AZA membership. Each mem- ber of the Committee is selected based on their area of expertise within the industry and their net- work of connections within the AZA community. Members are assigned to a particular “track” or What Does the discipline based upon their professional expertise and referred to as “Track Liaisons”. Track teams are made up of two-to-three liaisons and it is the job of AZA Annual the Track Team to recruit, coach, and support the efforts of members towards providing Conference program content, thereby creating programming Conference reflective of the interests of the membership. The committee work of the liaisons begins im- mediately after the fall AZA Annual Conference Have To Offer Me? with a call to AZA members to provide “Hot Topics” to the ACPC. These Hot Topics are what the membership is most interested in and actively discussing at all levels. They are the current ideas and subjects important to the membership. Hot Topics are recruited from standing committees within AZA, as well as, from members at large. The topics are compiled by the Committee, shared with By Beth Firchau members on the AZA website, and are what guides the ACPC Track Liaisons in their programming efforts and decisions. This is the first opportunity for AZA members to contribute to defining the program content of the Annual Conference and, as a result, offering members something valuable. While Hot Topics give the Committee and AZA members general themes to think about for Conference programming, the Call for Papers is the formal request by the Committee and notification to members interested in presenting at the AZA Conference to develop sessions or presentations and begin drafting abstracts for submission to the Committee. Sessions and presentation ideas are welcomed by the Committee from anyone. In addition to accepting ideas for presentations from the members at large, the Committee also actively recruits speakers and develops sessions to be con- sidered for the program as well. This two-way cultivation of potential conference conversations is critical to the ability of the Committee to present programming Understanding that the process by which AZA Conference that is truly reflective and inclusive of the entire AZA membership. programming is created is based on current conversations taking Responding to the Call for Papers is the second opportunity by place in the industry and with close collaboration with AZA mem- which any AZA member can support the creation of programming bers at all management levels and from all industry disciplines, that is of value to them. makes it difficult to understand why some members might feel Early in May the ACPC meets in the AZA Silver Spring, Md., the Conference has nothing to offer them. The ACPC acknowledges office to review the hundreds of session, presentation, and poster that our professional community is diverse and dynamic. Industry abstracts that members have submitted in response to the Call disciplines are business administration, communications, human for Papers. Given the numerous abstracts submitted, the selec- resources, finance, animal health and welfare, technology and tion process is very competitive and takes several steps to arrive can be wet or dry. The ACPC works to provide quality Conference at the final program schedule. Prior to meeting at AZA, the ACPC programming that is timely, thoughtful, evokes discussion, and members individually review every abstract submitted and evalu- is reflective of our members’ triumphs, struggles and philoso- ate them with help from AZA Committees and Track Team efforts. phies. The program development process is designed to encourage Each abstract is also evaluated with guidance from the Hot Topics member participation in creating what is to be presented at the list and in consideration of each Track Liaison’s knowledge of Annual Conference. With hundreds of abstracts submitted and the industry. At the meeting, each individual abstract is again reviewed every year, the selection process is highly competitive reviewed, this time as a group effort by the entire Committee. The and ACPC members are thoughtful and serious in their approach Committee discusses each abstract and its merit and evaluates to reviewing and selecting abstracts for the program. Member par- them on criteria including but not limited to the following: ticipation is crucial to the success of the process at every step. This • Relevance and timeliness of topic or message: Is it a Hot Topic? year, consider how you can contribute to making the AZA Annual • Is the abstract well-crafted and does it develop the topic com- Conference for, by and about our AZA community. pletely and logically? • Lessons learned: What is the purpose of the session/presenta- BETH FIRCHAU IS THE CURATOR OF FISHES tion? What will the AZA audience gain from attending the AND DIVE OPERATIONS SUPERVISOR session/presentation? Is the message applicable for a variety of AT THE VIRGINIA AQUARIUM & MARINE SCIENCE CENTER audiences? • Voices: Are the speakers in the session representative of aquari- ums and zoos? Are the speakers representatives of small and large institutions? Are the speakers appropriate experts on the topics presented? Are the speakers engaging and good com- municators? • Is the abstract for a single presentation or is the abstract for a multi-speaker session? Is there more than one abstract on a specific topic? The ACPC’s goal is to create group conversations at the Conference. As a result and with rare exception, the ACPC does not accept individual single-speaker sessions to fill single 90-minute session blocks. When single speaker session abstracts are submitted they are evaluated with the same detail as multi-speaker session ab- stracts. The ACPC will attempt to combine several, related topic, single-speaker session presentations into a single, multi-speaker session or add a single speaker session to another multi-speaker session, if compatible. Alternatively, single speaker sessions may also be invited to present as a poster in the popular Poster Session organized in the Conference Exhibit Hall. Once the abstracts for sessions are unanimously agreed upon by the Committee, the Track Liaisons work to schedule the sessions within the given Conference format. ACPC members consider speaker participation conflicts, audience composition, and pro- gram content competition for every session scheduled. Because each AZA member wears different hats within any given job title and may be interested in a wide variety of programming themes, scheduling considerations are within and across Track or disci- pline lines. Speakers and moderators for each session are con- tacted within days of the ACPC’s May meeting. Besides, actually attending the Conference and participating in sessions, this is the final opportunity for AZA members to create conversations they want to have at the Conference.

November 2014 CONNECT 23 24 CONNECT November 2014

MEMBER NEWS

MILWAUKEE COUNTY ZOO San Diego in San Diego, Calif., including for ten years and is often seen on grounds ANNOUNCES NEW DIRECTOR keeper in the Wild Animal Park; keeper working with the Zoo’s red pandas. She OF ANIMAL MANAGEMENT at the Center for the Reproduction of has a Bachelor of Science in zoology from AND HEALTH Endangered Species in the Wild Animal Michigan State University. BETH RICH began her new role as director Park; keeper (polar team) at the San HEATHER DEWEY has also been pro- of animal management and health at the Diego Zoo; animal trainer at the San moted to the director of education and Milwaukee County Zoo in Milwaukee, Diego Zoo; lead educator/education and volunteer programs at the Zoo. Dewey Wis., on 4 August. Rich will manage assistant/educator guide/narrator at the has five years of experience in the educa- all animal division programs, facilities, the San Diego Zoo; and educator guide at tion and volunteer program management staff and the entire animal collection for the Wild Animal Park. field, including the last year at the Zoo. the Milwaukee County Zoo. Rich earned a Master of Arts degree in Dewey worked at Junior Achievement Rich brings over 17 years of experi- conservation education from San Diego in Pueblo and the Penn Museum in ence to her new role. She served as super- State University in 2007, and a Bachelor Philadelphia, Pa. She has a Bachelor’s intendent of the Tautphaus Park Zoo in of Science degree in zoology from the Degree from Temple University. Idaho Falls, Idaho, from 2010 to 2014 and University of California, Santa Barbara, TEXAS STATE AQUARIUM as a general curator from 2009 to 2010. in 1996. ANNOUNCES EXPANSION Prior to the Tuatphaus Park Zoo, Rich PUEBLO ZOO ANNOUNCES The Texas State Aquarium in Corpus served as an adjunct instructor at Carroll STAFF CHANGES Christi, Texas, announced today the University and as an animal care super- The Pueblo Zoo in Pueblo, Colo., largest expansion in its 24 year history. visor at the Racine Zoological Society in welcomed new General Curator & Bringing the sights, sounds, and vi- Racine, Wis. Conservation Program Manager ASHLEY brant wildlife of the Western Caribbean She also served in a number of dif- BROWN. Ashley has been with the Zoo to the shores of Corpus Christi, this ferent roles at the Zoological Society of

26 CONNECT November 2014 member news 27

CONNECT CONNECT

November 2014 2014 November The PRSA Southeastern New England The PRSA broadcast on the dolphin crisis, some of broadcast on the dolphin crisis, some of international. which were Northeast District judges said, “The re- delivered in the entry clearly sults stated and goals – objectives on the original which re- of the event strong coverage the media and quired first educating the then relying on the media to educate this was a Overall, public accurately. well-executed crisis plan and the results Despite the sol- there to back it up. were was far and emn topic, the coverage on its purpose.” wide and delivered Beth Rich . ARNS M. B OAN J Last year Virginia Beach was at the the Last year Virginia Beach was at deal with the response the To epicenter of the largest bottlenose dol- phin die-off recorded. As the keep- ever coastline for stranded ers of Virginia’s marine mammals and sea turtles, the Virginia Aquarium & Marine Science Program Center’s Stranding Response was responsible for managing the event. grew so did the curiosity of the event “As the media. And as the public responded with increased interest, the media beast had to be fed,” said Barns. the media to Aquarium communicated via news with up-to-date information releases, social media, and interviews. published and Hundreds of stories were was accepted by the Aquarium’s Public was accepted by the Aquarium’s Manager Relations Gulf of addition Caribbean wing will be signifi- . “This is going to be a Caribbean Journey wing. Partner H-E-B announced CHMID S In late 2012, the Texas State State Texas 2012, the In late At 65,000 square feet, the new OM Aquarium launched the leadership the leadership Aquarium launched Caribbean, a capi- phase of Campaign to raise the necessary tal campaign funds for construction of the Caribbean Journey – which completes the final two phases – which completes master plan – original of the Aquarium’s Aquarium State will transform the Texas aquarium to one from a leading regional aquariums in the of the one of the top nation. Journey a lead gift of $3 million to Campaign Caribbean, which has now reached the crucial midway point of the $50 million goal, enabling the Aquarium to com- mission final construction documents forward with groundbreak- and move Rob this year. ing scheduled for late Hall, group vice president of H-E-B Gulf “The State stated, Texas Coast Region Aquarium is one of the most signifi- resources in our state. cant educational H-E-B is pleased to continue our part- we nership with the Aquarium because represents our this investment believe and our commit- passion for education serve.” ment to the communities we cantly larger than the original Mexico exhibit building. “The new wing in however, will be 50 percent larger, terms of indoor exhibit space, it will currently we more than double what said Aquarium President & CEO have,” T multi-level, highly immersive, state-of- immersive, highly multi-level, the-art experience.” MEDIA COVERAGE ON MEDIA COVERAGE DOLPHIN CRISIS WINS AWARD The Virginia Aquarium & Marine Science Center in Virginia Beach, Va., was recently awarded a First Place by the Public 2014 Pinnacle Award Society of America (PRSA) Relations Chapter for its pro- Hampton Roads to the Dolphin Crisis Response gram “A The award Unusual Mortality Event.” $50,000,000 28 CONNECT November 2014 rimate keepers and staff at the Cincinnati Zoo & Botanical Garden in Cincinnati, Ohio, are Ptrading in their khaki uniforms for faux-fur vests for the next few months and will work as a team to hand raise a female baby gorilla, Kamina, born 16 August 2014, at the Oklahoma City Zoo and Botanical Garden in Oklahoma City, Okla. After rais- ing baby gorilla Gladys and placing her with her surrogate gorilla mom last year, the Zoo’s team of human surrogate moms is ready to jump in and do the same with Kamina. The vests, baby equipment and a special area in the gorilla exhibit are already in place.

Oklahoma City Zoo’s veterinarian team and gorilla keepers de- termined that Kamina needed to be cared for by staff after her mother, Ndjole, did not demonstrate any signs of maternal care toward her baby. “Ndjole was given several opportunities to bond with her baby within the first 24 hours and didn’t show any interest in her, putting the newborn’s life at risk,” said Oklahoma City Zoo Veterinarian Dr. Jennifer D’Agostino. After exploring options to reunite the infant with other gorillas, Oklahoma City Zoo and the Gorilla Species Survival Cincinnati Zoo Plan® (SSP) determined that Cincinnati Zoo, after its recent success with Gladys, would be the ideal place for Kamina. “We have an available auntie surrogate female along with a is Turning Staff good stable family group that matches up well with Kamina’s post-surrogacy, long term management,” said Curator of Primates Ron Evans. into Gorilla “It’s a real honor for the Cincinnati Zoo to be recommended for another baby gorilla surrogacy project and to know our col- leagues at other zoos and the Gorilla SSP can depend on us in Moms Again this way. As with Gladys last year, surrogating Kamina here at the Cincinnati Zoo is both exciting and challenging. There are a lot of moving parts to manage such a thing but luckily we have a fantastic and experienced team of managers, vets, keepers, outside consultants and human surrogates along with strong support from Zoo Director Thane Maynard. Although we’re just getting started, I'm already looking forward to the day when little Kamina gets a real gorilla mom,” said Evans. Kamina spent time behind the scenes in the Zoo’s nursery for a few days to make sure the baby was healthy and didn’t bring any contagious illnesses into the Gorilla World exhibit. Once the vets gave her a clean bill of health, she moved to her more per- manent home at the Cincinnati Zoo. The introduction process to a new gorilla troop will be grad- ual to ensure a favorable integration. Kamina will be cared for by human surrogates for approximately 12-to-14 weeks before being placed with one of the Zoo’s female gorillas, who will be- come her surrogate mom.

November 2014 CONNECT 29 OREGON ZOO AWARDS $25,000 IN GRANTS FOR NORTHWEST CONSERVATION Zoo Foundation’s Future for Wildlife Grants Aim to Help Region’s Threatened Species

alifornia condors, Oregon spotted frogs, fishers and other species native to the Pacific Northwest got some much-needed help as the Oregon Zoo Foundation awarded $25,000 Cto nine conservation efforts around the region through its Future for Wildlife grant program. “The Future for Wildlife program is designed to help protect threatened and endangered species and the ecosystems in which they live,” said Nadja Wielebnowski, the Zoo’s conservation and research manager. “For more than 15 years, the Oregon Zoo has been providing grants to help save animals as small as butterflies and as big as elephants. A portion of these funds is dedicated to helping species in our own backyard here in the Pacific Northwest.”

Grants were awarded to the following organizations:

• Jane Goodall Environmental Middle School: $2,000 to support field-based conservation biology research.

• Portland State University: $1,960 to investigate the origin of harbor seals and harbor porpoises with docu- mented organochlorine levels of concern stranded on the beaches of Oregon and southern Washington.

• Coastal Raptors: $3,770 to examine the risk of contami- nant exposure for the feasibility of California condor re- introduction in the Pacific Northwest.

• Cascadia Wild: $5,000 to support rare high-elevation carnivores such as the red fox, wolverine, Canada lynx and wolf.

• Northwest Trek: $2,000 to support Oregon spotted frog captive-rearing and release.

• Humboldt State University, Department of Wildlife: $3,984 to investigate den-attendance of fishers and potential impacts of the timber harvest on fisher den ecology.

• Portland State University, Department of Biology: $2,286 to microhabitat partitioning of endangered Oregon spotted frogs and invasive American bullfrogs.

• High Desert Museum: $4,000 to assess the shooting of ground squirrels as a vector for lead exposure in scav- enging birds of prey.

30 CONNECT November 2014 McRobertsSales specializes in the distribution of #1 Food Grade Frozen Fish and Seafood to Zoos and Aquariums around the world for animal consumption.

● No orders too small ● All items fit for human consumption ● Shipping domestically and internationally ● Product inquiries welcomed

With a vast inventory we can help you with your specialized dietary needs: Anchovy Crevalle Jack Lake Smelt California Sardines Squid Kathi L. Davis President Blue Runner Clams Lobster Spanish Sardines Tilapia [email protected] Bonito Glass Minnows Mackerel Salmon Trout Michelle Davis Garis Butterfish Herring Mahi Shrimp Tuna Secretary/Treasurer Capelin Pacific Krill Mullet Silversides White Bait [email protected] Crab Superba Krill Pollock Silver Smelt Whiting

PO Box 489 Ruskin, FL 33575 Phone 813.645.2561 Fax 813.645.2565 www.mcrobertssales.com

November 2014 CONNECT 31  

 
" "
&%'%

!

('*)+
 
 #"
!



  


$#


  






 


#  


$
!

!
 






" "

32 CONNECT November 2014 November 2014 CONNECT 33 34 president & ceo

CONNECT A MESSAGE FROMTHEPRESIDENT&CEO Science. Thehighlights andfullreportcanbefoundonlineat: gramming, greenbusinesspracticesandmission-related researchintheAZA You canreadmoreaboutthecumulative impactAZAmembershave intheareasoffieldconservation, education pro- conserving animalsinthewild. This researchfocusesonimprovinganimalwelfare andpopulation sustainabilityinfacilities,aswell asstudyingand lion ininternational programs.AZAfacilitiesalso invest inresearch,spendingapproximately $23millionin2013. accredited zoosandaquariums,anotherseven millionparticipated inoff-site programsintheU.S.andfive mil- But that onlytellspartofthestory. Over 26millionpeopleparticipated inconservation education programsinAZA- critically endangered.Andwe didn’t dothisalone–AZAfacilitiespartneredwith440organizations. conservation projects.In2013,theseprojectstookplacein127countriesandtargeted781species,100ofthosebeing And thenumbersareimpressive. Foreachofthepastthreeyears,AZAfacilities have spent$160milliononfield planet’s natural heritage. about theplight ofmanyspeciesandalsotheimportantwork theAZAcommunityisengagedintoprotectour tions ofanimals,manywhicharehighly endangered,we have auniqueopportunitytoengageandeducate people to wildlifeandwildplaces. fare andpopulation sustainability:thesearesomeofthetoolsthat AZAfacilitiesbringtobearonthegrowingthreat Important wildlifeconservation projects,innovative educational programming,andvitalresearchintoanimalwel-

November 2014 communities aroundthecountry. Withover 180millionguestseachyearanddiverse collec- Association ofZoosandAquariums(AZA)-accreditedfacilitiesholdauniqueposition in significant challenges. together, thesereportsshowthat wildlifeandwildplacesareunderseriousthreat andfacing North Americainwinterhave shiftedtheirrangesnorthwardbyanaverage of35miles.Taken reported that nearly60percentof305relatively widelydistributedbirdspeciesfoundin W planet’s wildlifehasdisappeared.Furthermore,theNational AudubonSociety Wildlife Fundrecentlyreportedthat between 1970and2010,52percentofthe ild animalsandwildplacesarecomingunderincreasingthreat. TheWorld www.aza.org/annual-report-on-conservation-and-science/. 2013 AnnualReportonConservationand births & hatchings 35

CONNECT

IAMI M OO Z © IAMI M OO Z ©

November 2014 2014 November

IAMI M OO Z © 36 PAGE , CONTINUED

Finally, on 16 June, Zoo Miami was Finally, On 30 May, the Zoo welcomed the the Zoo welcomed On 30 May, Black rhinos are highly endangered Black rhinos are highly extremely fortunate to experience the to experience extremely fortunate of a blue-billed cu- hatching captive This is the second hatching rassow. species at endangered of this highly Zoo Miami. This turkey sized bird is from the humid lowlands of originally northern Colombia where much of its birth of a male white-faced saki mon- this spe- This is the first birth of key. cies of tropical American monkey for Zoo Miami. Found in the rainforest trees of Brazil, Guyana, and Venezuela, come monkeys rarely these fruit eating to the ground and are considered vul- and destruction nerable due to habitat hunting for food and the pet trade. the first-time mother Unfortunately, rejected the offspring so it is now being hand raised by Zoo staff. as they continue to be poached at as they continue to be poached at in Eastern and Southern alarming rates Africa. Whereas there used to be over 100,000 running wild in Africa within those numbers are the past century, 5,000 in- now down to an estimated dividuals. They are killed for their horns which are prized in some eastern cultures for medicinal purposes and as symbols. status ZOO MIAMI ZOO SIGNIFICANT BIRTHS Fla., recently Zoo Miami in Miami, births. three significant celebrated rhinoceros a black First, on 25 May, the 13th success- was born. This was Zoo Miami for this highly ful birth at 122 Weighing endangered species. calf was born after pounds, the female 15 month gestation an approximately named period. The 14-year old mother, Zoo the Riverbanks Circe, was born at Zoo at in Columbia, S.C., and arrived named Miami in 2006. The father, Eddie, is also 14-years old and was born Zoo in Cincinnati, the Cincinnati at Ohio. BIRTHS & HATCHINGS BIRTHS BIRTHS & HATCHINGS

habitat has been destroyed by logging Pronghorn have survived in North DALLAS ZOO’S OTTER PUP and mining. It is believed that there are America since the Pleistocene age BEATS THE ODDS TO SURVIVE as few as 250 individuals remaining in (10,000 to 1.8 million years ago) when The Dallas Zoo in Dallas, Texas, cel- the wild making it one of the most criti- they lived during the time of now ex- ebrated the successful birth and nurtur- cally endangered species of birds in the tinct ground sloths, short-faced bears, ing of a new Asian small-clawed otter world. tapirs, camels and mammoths. More pup. She was born 25 January. It needed EXTREMELY RARE than likely they developed the ability to more than 100 days of devoted care from PENINSULAR PRONGHORNS run at high speeds to avoid the American her keepers, because single otter pups Miracinonyx BORN AT THE EL PASO ZOO cheetah, ( ), another extinct usually do not survive. species from this period. The pup’s mother, Daphne, became The El Paso Zoo in El Paso, Texas, is There are five recognized subspecies the oldest Asian small-clawed female one of only four zoos involved in the of pronghorn. Those living closes to otter in the North American Species management of endangered peninsu- the Zoo in West Texas are sometimes Survival Plan® (SSP) breeding popula- lar pronghorns (Antilocapra americana referred to as pronghorn or Mexican tion to give birth. Now 13, Daphne was peninsularis), a subspecies of the only Antilocapra americana mexi- pronghorn ( age 12 years, 9 months when the pup American antelope, and the second fast- cana ). was born. She has been named Tasanee, est land mammal in the world. A new Pronghorn are the only animals in which means “beautiful view” in Thai. group of three peninsular pronghorns the world with branched horns. Unlike Dad Jimmy (8) was born at the Dallas that arrived last December from the Los other animals with horns like sheep, Zoo in 2006. Angeles Zoo recently gave birth to two goats and antelope, the pronghorn The survival rate for single otter sets of twins on 9 April and 3 May. Only sheds the outer most horn layer like a pups is extremely poor, possibly due 250 remain in the wild and 28 in zoos deer sheds its antler. to their mothers’ insufficient milk pro- with the El Paso Zoo holding over 20 duction and lack of stimulation from percent of the captive population.

36 CONNECT November 2014 births & hatchings 37

OO Z ASO P L E © CONNECT

November 2014 2014 November “We are extremely pleased to have to have are extremely pleased “We in south- gathered The eggs were are being reared at the Calgary Zoo, in the Calgary Zoo, are being reared at Alberta, marking a conserva- Calgary, tion first in Canada. with the Alberta a process developed finding, moving, of safely Government have sage grouse eggs that and hatching Axel wild,” says Dr. been collected in the head of conservation Moehrenschlager, are “We Calgary Zoo. the & research at action to re- immediate demonstrating spond to the species’ imminent risk of extinction in Canada. This is the first popula- step towards founding a captive the species to recover can serve tion that in the future.” eastern Alberta where it is known that sage-grouse nest. A single egg greater was collected on 9 May 2014 and 12 eggs collected from a single nest on 15 were May 2014. Of the 13 total eggs, unfortu- follow- two chicks did not survive nately ing their hatching. “Thisdefinitely a group effort; was FIRST STEPS TAKEN TAKEN STEPS FIRST A CAPTIVE CREATE TO OF GREATER POPULATION IN CANADA SAGE-GROUSE most critically-endan-One of Canada’s gered birds is one step closer to being greater from extinction. Eleven saved sage-grouse eggs, collected from the successfully and hatched wild have Wash., where keepers there had success- where keepers there had Wash., small- to feed an Asian fully intervened pup. clawed with other zoo colleagues collaborating not only health- helped provide us with but also moral pup, care support for the Linda King, mam- support for us,” said entire section par- “Our mal supervisor. were in pup monitoring. We ticipated otter parents who to have fortunate very has a accepted our assistance. Tasanee are over- and we sassy survivor attitude, joyed to see her progress.” International Asian small-clawed Asian small-clawed International “This accomplish- is a remarkable otter studbook keeper Sarah Duncan was otter studbook keeper Sarah Duncan was a tremendous help throughout Tasanee’s With experience in early development. caring for 17 Asian small-clawed pups, Duncan provided supplemental feeding com- development weight information, parisons, and more. She also suggested Dallas Zoo keepers contact Point that Defiance Zoo & Aquarium in Tacoma, ment for our team,” said Dr. Lynn Lynn said Dr. ment for our team,” president of animal DVM, vice Kramer, the Dallas Zoo. at and welfare operations “The to the safe birth of a single pup oldest Asian small-clawed otter mother birth has required skilled, dedi- to give care.” cated littermates. Otters typically give birth to Otters typically give littermates. Since 2000, only 18 three or four pups. born in U.S. zoos, been single pups have is the died. Tasanee and 76 percent have longer to survive first female single pup than 30 days. BIRTHS & HATCHINGS

The chicks will be housed at the Sustainable Resource Development HOODED CRANE HATCHES AT Calgary Zoo’s Animal Health Centre (ESRD) since then to coordinate both THE INTERNATIONAL CRANE where they are receiving exceptional monitoring and egg retrieval in the wild. FOUNDATION care. Soon they will be transferred to the Simultaneously, facilities and animal The International Crane Foundation (ICF) Zoo’s Devonian Wildlife Conservation care expertise have been refined at the in Baraboo, Wis., announced the hatch- Centre where captive breeding, rearing, Calgary Zoo in order to prepare for the ing of a hooded crane chick on 6 June and conservation research will be initi- hatching and raising of greater sage- 2014. The chick is the result of an AZA ated. grouse chicks. Hooded Crane Population Management The decision to start a captive breed- Populations of the greater sage- Plan recommended pairing. Currently, ing program at the Calgary Zoo was one grouse have declined by 98 per cent over the North American Hooded Crane of five recommendations from a January the past 25-to-45 years with fewer than population includes 28 birds involving 2014 symposium that discussed how 138 birds remaining in Canada split be- 10 AZA institutions and one non-AZA to prevent the species’ extinction from tween two isolated populations in 2013 institution. As with most crane spe- Canada. More than 40 national and in- – southeastern Alberta and southwest- cies, hooded cranes have proven difficult ternational experts attended including ern Saskatchewan. Earlier this year the to maintain in captivity often requiring biologists, wildlife modellers, govern- federal government issued an emergency special techniques such as artificial in- ment representatives, local ranchers and order under Canada’s Species at Risk Act semination to be successful. Artificial the energy industry. (SARA) to prevent the extinction of the insemination techniques were used to The Calgary Zoo’s Centre for species. collect semen from our 30 year old male, Conservation & Research has been Frasier; as well as stimulate, Kashe, our working with Alberta Environment & 28 year old female to lay her first eggs in OUNDATION F RANE C NTERNATIONAL , I ITTER G YNTHIA © C

38 CONNECT November 2014 births & hatchings 39

CONNECT

November 2014 The International Crane Foundation concerns for this The most immediate risk of disease species are the high flocks outbreak due to concentrated on the crane’s and rapid development Drainage in wet- wintering ground. pressures, lands, intensified logging for agriculture reclamation of habitat due to dam and alteration in hydrology concerns construction are additional and the wetlands for the hooded crane they inhabit. works world-wide to conserve and pro- tect cranes and their wetland habi- tats. ICF is proud to be involved in AZA Species Survival Plan® (SSP) programs and promote captive species sustainability and conservation.

BirdLife International, 2012). With an approximate population with snow white age covers the body and extending coloring on the head feathers are down the neck; primary crowns are black. Their characteristic black hair-like red and covered with breeds in south- bristles. This species northern China eastern Russia and flocks occurring with non-breeding bor- at the Russia-China-Mongolian the hooded crane der. The majority of the Japanese is- population winter on land of Kyushu with small populations found in southern Japan, South Korea, and along the middle Yangtze River in China. of 11,600 birds, the IUCN RedList cur- rently lists the hooded crane species as Vulnerable ( ) are a ranes (Grus monacha C OO Z Hooded In a wonderful effort of collabora- IRGINIA medium-sized crane. Slate grey plum- tion, a second fertile egg was trans- ferred from ICF to the Denver Zoo on 9 June. It was placed under a hooded crane pair, hatched 12 June, and is cur- rently being parent-reared. of Kashe’s limited seven years. Because experience, incubation and parental by surrogate her eggs were incubated cranes in Siberian and red-crowned incubation. Once addition to artificial pipped it Kashe’s first egg externally single, fe- was placed under another which had previ- male hooded crane The chick ous parenting experience. in our is currently being foster-reared area. off-exhibit propagation © V REARED AT VIRGINIA ZOO CASSOWARY CHICKS BEING PARENT in- Zoo’s adult male Southern cassowary Boris hatched three chicks after a 51 day On 20 June, in Norfolk, Va., the Virginia well and receiving excellent parental care from Boris, who was also successful cubation period. All three chicks are doing as Southern cassowary are designated as Vulnerable by IUCN and are managed last year with parent raising a single chick. is American Zoos. These three chicks represent important births as Virginia Zoo a Species Survival Plan® (SSP) in North them within the SSP program. currently the only zoo successfully breeding 2014 AZA he Association of Zoos & Aquariums (AZA), along with our colleagues from Tthe International Marine Animal Trainers' Association (IMATA) hosted a combined 2014 Annual Conference Annual Conference that took place in Orlando, Florida September 12-18, hosted by Disney’s Animal Kingdom, The Seas With Nemo & Friends, and SeaWorld Orlando. More than in Review 3,000 attendees and participants took part in learning and networking opportunities, includ- ing up-close visits to many area accredited Institutions. Thank you to all that participated.

Save the date for next year’s AZA Annual Conference in Review: Conference located in Salt Lake City, Utah, September 17-21. Look for the Call for • Conference Attendees = 3,049 (602 IMATA and 2,447 AZA) Papers to open in early February 2015.

• Hosting Team Staff = 200 See you there! • Sponsoring Companies and Organizations = 24

• Exhibiting Companies and Organizations = 179 EXHIBIT BOOTH DECORATING CONTEST WINNERS ANNOUNCED • Poster Presentations = 129 • First Prize - NOAA • Concurrent Program Session = 83 • Second Prize - Billings Productions • • Conservation Program and Committee Meetings = 109 Third Prize - Classic Party Rentals

• Speakers = 420 AZA CENTRAL PRIZE DRAWING WINNERS • 2015 Complimentary Conference Registration 504 • First Time Attendees = Winner - Shaun Leonoff- Assiniboine Park Zoo • Dollars Raised for AZA’s Conservation Grants Fund (CGF) • Professional Development Course Winner - during the Silent Auction = $22,000 Michele Shilten-Indianapolis Zoological Society

• Opportunities to network and share best practices 2014 AZA SMART SOURCE from peers = Countless! SAFARI WINNER • Christine Schmitz - Utah’s Hogle Zoo POSTER AWARD WINNERS ANNOUNCED

BEST POSTER: TRADITIONAL SCIENTIFIC STUDY 199 Species and Not All Live Long (or Short!) – Understanding & Analyzing Survival Statistics for AZA Animal Programs • Kaitlyn Perišin, Research Biologist, Lincoln Park Zoo • Lisa Faust, Vice President of Conservation & Science, Lincoln Park Zoo

BEST POSTER: ILLUSTRATIVE/NARRATIVE/ DESCRIPTIVE Animal Based Learning Opportunities for Children with Autism Spectrum Disorder (ASD) • Jennifer Matiasek, Research Program Coordinator, Chicago Zoological Society • Matthew Mayer, Vice President of Public Affairs, Chicago Zoological Society • Jill Damato, Manager, NatureStart Programs, Chicago Zoological Society

40 CONNECT November 2014 BEST OVERALL PRESENTATION • Herb Roberts, Memphis Zoo Mariana Fruit Dove Species Survival Plan® Coordinator and Animal Based Learning Opportunities for Children with Autism Studbook Keeper Spectrum Disorder (ASD) • • Jennifer Matiasek, Research Program Coordinator, Adrienne Whiteley, Rosamond Gifford Zoo at Burnet Park Chicago Zoological Society Lar (White-Handed) Gibbon Studbook Keeper • Matthew Mayer, Vice President of Public Affairs, RETIRING COMMITTEE CHAIRS Chicago Zoological Society • Carrie Chen, Aquarium of the Bay • Jill Damato, Manager, NatureStart Programs, Chair of the Conservation Education Committee, 2012 – 2014 Chicago Zoological Society • Kevin Mills, South Carolina Aquarium HONORS & AWARDS RECOGNIZED Chair of the Aquarium Affairs Committee, 2011 - 2014 NEW DEVRA KLEIMAN SCIENTIFIC ADVANCEMENT AWARD • Beth Firchau, Virginia Aquarium and Marine Science Center Chair of the Annual Conference Program Committee, 2010 – 2014 AZA established this new award to recognize outstanding scien- • Nadja Wielebnowski, Ph.D., Oregon Zoo tific research contributions to the fields of animal management, Chair of the Animal Welfare Committee, 2009 – 2014 education and / or conservation within the AZA-accredited zoo and • aquarium community. The first to be awarded was Devra Kleiman Tim Snyder, Chicago Zoological Society – Brookfield Zoo posthumously who served as head of the Department of Zoological Chair of the Ethics Board, 2013 – 2014 • Research of the Smithsonian’s National Zoo. Devra passed away in John Frawley, Aquarium of the Bay 2010, but is recognized for her tremendous work to save, reintro- Chair of the Enterprise Committee, 2009 – 2014 duce and repopulate golden lion tamarins in Brazil and she lead • Christopher Panek , Brookfield Zoo – Chicago Zoological initial efforts to breed giant pandas. The award was accepted by Dr. Society Andrew J. Baker, Chief Operating Officer of the Philadelphia Zoo. Chair of the Advancement Committee, 2013 – 2014 • Steve Burns, Zoo Boise ADDITIONAL AWARDS Chair of the Field Conservation Committee, 2010 - 2014 A number of awards to honor exemplary programs and services • Dennis Kelly, Smithsonian National Zoo were also recognized at the Annual Conference. Visit www.aza.org/ Chair of the Safety Committee, 2012 – 2014 honors-awards to see the winners of each award. Also be sure to • Sharon Joseph, Houston Zoo check your monthly member e-newsletter, INSIGHT, for highlights Chair of the Professional Development Committee, 2011 – 2014 from each of the award-winning recipients. • Tiffany Barnhart, Denver Zoo • Green Award Chair of the Public Relations Committee, 2012 - 2014 • Angela Peterson Excellence in Diversity Award OUTSTANDING SERVICE AWARDS • Education Award • • Excellence in Marketing Award Rick Barongi, Houston Zoo • • Edward H. Bean Award Ted Beattie, John G. Shedd Aquarium • • International Conservation Award Kevin Bell, Lincoln Park Zoo • • Exhibit Award Rick Biddle, Schultz and Williams • Larry Sorel, Seneca Park Zoo ANIMAL PROGRAM LEADER RECOGNITION • John Lewis, Los Angeles Zoo 30 YEARS OF SERVICE • Mike Crowther, Indianapolis Zoo • Michael Keele • Jim Hekkers, Monterey Bay Aquarium Asian Elephant Studbook Keeper • Sharon Joseph, Houston Zoo • Andrew Odum, Toledo Zoological Gardens • Tom Schmid, Texas State Aquarium Aruba Island Rattlesnake Species Survival Plan® Coordinator • Don Moore, Smithsonian National Zoological Park ANIMAL PROGRAM LEADER RECOGNITION • Bruce Bohmke, Woodland Park Zoo 20 YEARS OF SERVICE • Brad Andrews, SeaWorld Parks & Entertainment • Joe Barkowski, Tulsa Zoo • Cheri Asa, Saint Louis Zoo Green-Naped Pheasant Pigeon Species Survival Plan® Coordinator • Donal Boyer, Bronx Zoo and Studbook Keeper • Curtis Eng, DVM, Los Angeles Zoo • Jay Hemdal, Toledo Zoological Gardens • Bill Houston, Saint Louis Zoo Lake Victoria Cichlids Studbook Keeper • Dan Maloney, Jacksonville Zoo and Gardens • Leslie Field, Sacramento Zoo • Black Mangabey Studbook Keeper, Red-Capped Mangabey Lynn McDuffie, Disney’s Animal Kingdom Studbook Keeper • David Powell, Bronx Zoo • Sean Foley, Riverbanks Zoo & Garden CONTINUED, PAGE 42 Giant, Henkel’s, Lined, Mossy, and Satanic Leaf-tailed Gecko Species Survival Plan® Coordinator and Studbook Keeper November 2014 CONNECT 41 • David Shepherdson, PhD, Oregon Zoo • Peggy Sloan, North Carolina Aquarium at Fort Fisher • Doug Warmolts, Columbus Zoo and Aquarium • Jeffrey Wyatt, DVM, MPH, Seneca Park Zoo • Ed Diebold, Riverbanks Zoo & Garden • Gary Geddes, Point Defiance Zoo & Aquarium - NW Trek Wildlife Park • Jackson Andrews, Tennessee Aquarium • Doug Piekarz, Akron Zoo • Karen Povey, Point Defiance Zoo & Aquarium • David Tetzlaff, Central Florida Zoo • Tammy Rach, San Diego Zoo Global • Mark Reed, Sedgwick County Zoo • Kevin Bell, Lincoln Park Zoo • Doug Myers, San Diego Zoo Global • Beth Branning, San Diego Zoo Global • Lizette White, Lincoln Park Zoo • Jill Martin, Disney’s Animal Kingdom

42 CONNECT November 2014 2014 ANNUAL CONFERENCE SPONSORS

November 2014 CONNECT 43 EXHIBITS

AMAZING MONITORS OPENS facing in the wild, we hope people within a few days from the bite. These AT BRONX ZOO will take on an appreciation for this huge lizards can track their dying prey Memorial Day weekend marked the uniquely adapted species. Perhaps we with a highly developed sense of smell, opening of the Wildlife Conservation will even inspire the career of the next flicking their tongues to pick up scents Society’s (WCS) Bronx Zoo’s newest great herpetologist or conservation and track their quarry for distances of habitat, Amazing Monitors, which fea- scientist to work in Indonesia to help up to six miles. tures Komodo dragons (Varanus komo- save the remaining wild dragons.” Amazing Monitors is in the Bronx doensis) – the world’s largest living spe- Komodo dragons are native to the Zoo’s iconic Zoo Center building. The cies of lizard. Fully grown, adult males eastern Indonesian islands of Komodo, grand opening marks the first time can reach nine feet from nose to tail, Flores, Rinca, Padar, Gili Motang, and the Bronx Zoo has exhibited Komodo and tip the scales at 360 pounds. Nusa Kode. Their diet consists of large dragons since the 1950s. Estimates indicate there are fewer and small mammals including deer The Bronx Zoo has three Komodo than 2,500 Komodo dragons remain- and buffalo, reptiles including smaller dragons, two female and one male. ing in the wild, with possibly as few as Komodo dragons, birds, eggs, and car- Individuals will rotate through the in- 350 breeding females. rion. Efficient predators, they can con- door exhibit throughout the day. At “Komodo dragons are one of na- sume up to 80 percent of their body more than five feet in length, the drag- ture’s most amazing creatures,” said weight in one feeding. ons are adolescents and yet to meet Jim Breheny, WCS executive vice presi- The Komodo’s bite can inflict a seri- their full size and potential. dent and director of the Bronx Zoo. ous wound on their prey which often The exhibit also features three “They are the top predator in the envi- results in a quick death. In addition, other monitor species, each found in ronment in which they live.” their saliva contains a toxic mix of bac- very different ecosystems. Rock, tree, “By introducing visitors to Komodo teria and venom fractions. If the prey and water monitors are represented by dragons and the challenges they are is bitten and escapes, it is likely to die Mertens’ water monitors (Varanus mer-

44 CONNECT November 2014

exhibits 45

OO Z RONX B , AHER -M ARSEN L ULIE J ©

A IRGINIA V © QUARIUM QUARIUM A IRGINIA V © CONNECT

November 2014 2014 November

47 PAGE , Varanus Varanus Varanus Adventure CONTINUED Adventure Forest . After complet- offered comments and at Virginia Aquarium in at Marsh Pavilion Labyrinth. The ), and blue tree monitors ( ), and blue ) in exhibits that replicate the habitats the habitats replicate ) in exhibits that or in the Adventure Park At the park, guests can climb in the Komodo dragons are classified as dragons are classified as Komodo Boyer also manages the Komodo dragon the Komodo Boyer also manages “Providing the right environmental condi- “Providing the right ing a safety briefing on how to use “always- guests climb into a main tree gear, locked-on” where they can choose from 13 differ- platform degree to indicate are color coded ent trails that Trails are marked just like ski of difficulty. runs, with some suitable for novice, some for climbers. and some for advanced intermediate, These trails include more than 170 challeng- ing crossings made of rope, cable and wood. Among these crossings are more than 20 zip lines. The most challenging trails are up to 55 line runs the ground. The longest zip feet above 315 feet and crosses Owls Creek. spreads through about six acres of the canopy just north of the participated in the “rope” cutting. After the in the “rope” participated invited to ceremonial festivities, guests were climb and zip. Forest Virginia Beach, Va., conducted its grand open- Virginia Beach, Va., guests. ing ceremony to a crowd of 150 invited from the City of Virginia Representatives Beach, the Virginia Aquarium Foundation and the Adventure Park “Vulnerable” by the International Union for Union “Vulnerable”by the International (IUCN). of Nature Conservation OPENS AT PARK ADVENTURE VIRGINIA AQUARIUM The Species Survival Plan® (SSP), a cooperative Species Survival Plan® (SSP), a cooperative to enhance the breeding program designed in zoos genetic viability of animal populations of Zoos and accredited by the Association Aquariums. tions, habitat, and enrichment is vital to the tions, habitat, of all animals in our care. health and wellbeing example dragon exhibit is a good The Komodo to detail that the attention and demonstrates Zoo exhibits,” of all Bronx goes into the design Bronx Zoo herpetology curator says Don Boyer, in which they are found. in which they are found. acanthurus macraei ), yellow spiny-tailed monitors ( spiny-tailed monitors tensi), yellow

exhibits 47

OO Z INCINNATI © C © CONNECT

November 2014 2014 November exhibit is being built to exhibit is being built affords Zoo guests is AFRICA affords Zoo AFRICA As with all Cincinnati Zoo projects, As with all Cincinnati modeled after the South Rift Valley re- Valley the South Rift modeled after where the Zoo supports gion in Kenya conservation many community-based efforts. the Gold certifi- LEED standards, pursuing the African Additionally, cation. enclosure is taking painted dog indoor through the level GREEN to whole new (LBC). The Living Building Challenge is based on the build- LBC certification usage, energy ing’s water location, used, equity, usage, health, materials and beauty. phase of In addition to African painted painted In addition to African inspired to help save wildlife and wild wildlife help save inspired to get day to hard every work places. We to care.” our visitors close enough enjoy the breath- dogs, visitors will ex- of a new open-vista taking beauty impala, Thomson’s hibit, featuring, pelican, gazelle, ostrich, pink-backed vulture, to name a few. and Ruppell’s as a variety of spe- Visitors will watch make stops cies graze on tall grasses, about hole, and laze the watering at the sum- under the summer sun. Over mer this herd grew as animals were added in phases to ensure a calm and safe introduction to each other and the this exhibit space. The experience that , is the , but it is a climbing area is a climbing Painted Dog Valley Painted exhibit. Here, visitors will Labyrinth AFRICA “Because most people don’t get the most people don’t “Because The Cincinnati Zoo’s new signa- Zoo’s The Cincinnati The Adventure Forest the Adventure similar to opportunity to visit Africa, taking in of its landscape beauty the natural and wildlife, the Zoo is working hard to bring Africa to you,” said Thane director of the Maynard, executive most is what “Africa Zoo. Cincinnati people think of when they picture wild Our habitat. animals in their natural feel- hope is for Zoo visitors to leave ing connected with Africa and feeling The Cincinnati Zoo & Botanical Garden The Cincinnati announced the Ohio, in Cincinnati, grand opening of the next phase of its exhibit in this phase of the featured one opening. The exhibit highlights and endangered of the most predatory species in all of Africa – the African painted dog. Known for their famously large, round ears and beautifully multi-colored the coats, “painted”, African painted dog exhibit will have two large eye- a crystal clear waterfall, to-eye viewing windows, and multiple vantage points. At the turn of the 20th more than 500,000 century there were painted dogs in 39 countries. Today, there are only 3,000 dogs in Tanzania, Botswana, and Zimbabwe, Kenya, South Africa combined, making them one of the rarest species on the African continent. PAINTED DOG VALLEY DOG VALLEY PAINTED OPEN NOW ZOO THE CINCINNATI AT ture exhibit, is scaled down for younger climbers is scaled down for parents who even to nine and ages five It includes 40 plat- heart. are young at crossings between forms with various them. into the African immerse themselves East African ar- savannah, featuring ele- chitecture, landscape, and natural and ments, while taking in the sights sounds of one of the most majestic continents in the world. ANNOUNCEMENTS

SEPTEMBER 2014 ACCREDITATION RESULTS AZA is pleased to announce the results of the Accreditation Commission hearings held in September 2014 in Orlando, Florida.

WE WOULD LIKE TO WELCOME CONTINUING ACCREDITATION Franklin Park Zoo, Boston, Salisbury Zoological Park, FIVE NEWLY ACCREDITED FOR ANOTHER CYCLE: Massachusetts Salisbury, Maryland MEMBER INSTITUTIONS: Binder Park Zoo, Battle Creek, Greenville Zoo, Greenville, Sedgwick County Zoo, Assiniboine Park Zoo, Michigan South Carolina Wichita, Kansas Winniepeg, Manitoba, Bramble Park Zoo, Watertown, Omaha’s Henry Doorly Zoo & Staten Island Zoo, Staten Canada South Dakota Aquarium, Omaha, Nebraska Island, New York Butterfly Pavilion, Central Park Zoo, New York, Philadelphia Zoo, Philadelphia, Steinhart Aquarium, San Westminster, Colorado New York Pennsylvania Francisco, California Dolphin Island, Sentosa Island, Chattanooga Zoo, Potawatomi Zoo, South Bend, Tautphaus Park Zoo, Idaho Singapore Chattanooga, Tennessee Indiana Falls, Idaho S.E.A. Aquarium, Sentosa Children’s Zoo at Celebration Prospect Park Zoo, Brooklyn, Tracy Aviary, Salt Lake City, Island, Singapore Square, Saginaw, Michigan New York Utah SEA LIFE Grapevine, Cincinnati Zoo & Botanical Queens Zoo, Flushing, New Utah’s Hogle Zoo, Salt Lake Grapevine, Texas Garden, Cincinnati, Ohio York City, Utah Cleveland Metroparks Zoo, Saint Louis Zoo, Saint Louis, Woodland Park Zoo, Seattle, Cleveland, Ohio Missouri Washington Zoo de Granby, Granby, Quebec, Canada

2014 AZA CONSERVATION GRANTS FUND AWARDS

The Association of Zoos and Aquariums (AZA) Conservation Grants Citizen Science and Community Involvement to Conserve Fund (CGF) supports the cooperative conservation and education Jaguars and Mitigate Human-Wildlife Conflict in Nicaragua's initiatives of AZA and its members and partners. Between 1991 and Paso del Istmo Biological Corridor (CGF) 2014, the CGF has provided almost $6.5 million to almost 360 projects JENNIE BECKER, Los Angeles Zoo and Botanical Gardens worldwide. In 2014, the AZA Board of Directors approved the release KIMBERLY WILLIAMS-GUILLEN, PHD, Paso Pacífico of $125,000 from the CGF, while the Disney Worldwide Conservation Closing the Gap to Conserve Golden Lion Tamarins (DWCF) Fund (DWCF) generously granted $250,000 in support for this year's JENNIFER MICKELBERG, PHD, Zoo Atlanta CGF awards. The CGF Scientific Advisory Committee (SAC) met in June to make final recommendations on the allocation of 2014 CGF Community Outreach in Support of Vaquita Conservation - On funds. the Ground and In the Air (DWCF) Nineteen projects received funding this year, totaling $375,000 in SAMANTHA YOUNG, San Diego Zoo Global awards. Sixty-four proposals, totaling almost $1.3 million dollars, were Conservation of At-Risk Butterflies in South Florida (DWCF) reviewed. Next year’s application materials will be available on the Jaret Daniels, PhD - Florida Museum of Natural History, AZA website (www.aza.org) in January 2015. McGuire Center for Lepidoptera and Biodiversity We appreciate the time and effort invested by everyone whose work DUSTIN SMITH, Zoo Miami makes the CGF a success. Special thanks to the CGF SAC, the more than 160 first-tier reviewers, and all of our donors, including our partners Determining the Role of Environmental Conditions on the at Disney. Fecundity of the Endangered Black-Footed Ferret (DWCF) RACHEL SANTYMIRE, PHD, Lincoln Park Zoo 2014 AZA CONSERVATION GRANTS FUND AWARDS A Novel, Non-Invasive Approach to Developing a Bench-Side Assay Ensuring the Long-Term Protection of Siamese Crocodiles in for Pregnancy Diagnosis in Wild and Captive Polar Bears (Ursus mari- Cambodia (CGF) JENNIFER DALTRY, PHD timus) (CGF) , Fauna & Flora International ERIN CURRY, PHD, AND TERRI ROTH, PHD, Evaluating the Reproductive Biology of the Critically Cincinnati Zoo & Botanical Garden Endangered Hicatee Turtle (Dermatemys mawii) under Captive Above the Surface: Lifting Lake Sturgeon Conservation into Public Conditions in Belize (DWCF) RICHARD HUDSON JR, View (DWCF) Turtle Survival Alliance ANNA GEORGE, PHD, AND KATHLINA ALFORD, Tennessee Aquarium

48 CONNECT November 2014 announcements 49

CONNECT

November 2014 2014 November Saint Louis Zoo

, Point Defiance Zoo , Board of Trustees of the Stellenbosch University, Smithsonian National Smithsonian National , AUMAN Board of Trustees of the , D B ADDELL , H D H W Omaha's Henry Doorly Zoo and Doorly Zoo and Omaha's Henry AREN , K D , DACVP D, ILLIAM H H AND ) Serving as Program Animals (CGF) ) Serving as Program D, DACVP D, W H D , DVM, P H Washington State University Washington AND , , P D , DVM, P , DVM, P H R , DVM, MPH, MS, P , DVM, MPH, MS, J Vulpes zerda Vulpes , P , DVM, P ONGSASEN , DVM, ILLER OZLOWSKI OUIS S ANDOLFI OLF ERIO M K L L RUNNER T W B ICHELE UCHARIN AREN AREN ORINNE DWARD ENNIFER ESSE Understanding the Etiologies and Establishing Biomarkers for Etiologies and Establishing Biomarkers Understanding the Large Canids Disease in Zoo-Managed Bowel Inflammatory (CGF) N Zoological Park K C Aquarium Metrics to Evaluate Welfare and Personality of The Development ( Fennec Foxes Whole Blood Cytokine Expression for Diagnosis of Tuberculosis Whole Blood Cytokine (DWCF) in Asian Elephants (Elephas maximus) J & Aquarium Three Nonlethal Methods for Detecting the Emerging Validating Animal in Captivity and the Live Ranavirus spp., Pathogen, Trade (CGF/DWCF) J University of Illinois K Needs through Biofuel Resourcing and Alternative Agriculture Agriculture and Alternative Biofuel Resourcing Needs through (DWCF) E South Africa University of Illinois M Department of Ecology and , D H Nomadic Nature Conservation , , P Department of Ecology & Evolutionary , D Denver Zoological Foundation Department of Ecology & Evolutionary H D, AWACKI , P DVM - Oakland Zoo DVM D, H , H -Z Los Angeles Zoo and Botanical Gardens Los Angeles Grevy's Zebra Trust , P HUUKHENDUU , , P Knoxville Zoological Gardens Knoxville K , University of Georgia Research Foundation, Inc. University of Georgia The Regents of the University of California Santa Cruz of the University of The Regents , , GLE ICHARDS , DVM, EADING ITZPATRICK ACKEY OODNIGHT F RESSER R O NG R M G EISEL USPA E D H K ICHAEL NDREA ICHARD ENJAMIN ELINDA ASSIE ORINNE URTIS UNGALAGTUYA EKA ARA A Loss of Genetic Diversity and Environmental Stress: and Environmental Stress: Diversity Loss of Genetic Populations for the Management of Grevy’s Zebra Implications (CGF) S Biology, University of Tennessee the Survival Mediate Identifying Factors that Hope: Renewing of Panamanian Golden Frog (DWCF) C Evolutionary Biology, Tulane University Biodiversity Tortoise Southern Madagascar’s Lemur and Challenges to Community Balancing Conservation Preservation: B Monitoring Long-Term Success of Bog Turtle Releases with Success of Bog Turtle Releases Monitoring Long-Term (DWCF) Genetics and Telemetry M MONGOLIA UP: Uniting People Globally for Wildlife for Wildlife Globally Uniting People MONGOLIA UP: (DWCF) Conservation R C Lead-Poisoning, Clinical Management, and Stress in the in the and Stress Clinical Management, Lead-Poisoning, Condor (DWCF) California Z T Biology, University of Tennessee C B 50 CONNECT November 2014 member updates 51

CONNECT

November 2014 2014 November [email protected] [email protected] [email protected] [email protected] RipbangSVI LLC Blvd Beach 1476 Manhattan 90266 Beach, CA Manhattan Email: Phone: (847)826-3070 www.ripbangsvi.com/ Champ Primary Contact: Tim of builder Architectures - Design environments. branded thematic of exhibits, zoo environ- Fabricators ments and branded spaces. Building Skanska USA Suite 204 1815 Griffin Rd Dania Beach, FL 33004 Email: Phone: (954)920-5167 Primary Contact: Mark Smith Treasures, L.L.C. 32 Ada Pl Allendale, NJ 07401-1001 Email: Phone: (201)723-3506 www.nj-treasures.com/ Primary Contact: Jeffrey A Bialosky Stuffed animals. Foiltec Vector 13 Green Mountain Drive Cohoes, NY 12047 Email: Phone: (518)783-0575 (234) www.vector-foiltec.com/en/home.html Primary Contact: Alexander Jafari Composites LLC. Vergin Ste 40 Way 5475 Maule Mangonia Park, FL 33407-2246 Email: [email protected] Phone: (954)439-0599 Primary Contact: Jon Vergin [email protected] [email protected] Security Manager, Florida Aquarium Security Manager, Zoo Detroit Conservation, Services, President of Veterinary Orlando SeaWorld Admissions and Membership, Franklin Park Zoo Shows, Dallas Zoo Francisco Zoological Gardens Johnson Entertainment, LLC. 46-122 Heeia St HI 96744-4010 Kaneohe, Email: Phone: (808)222-9989 Primary Contact: Johnson Enos Next Innovations 999 PO Box MN 56484 Walker, Email: Phone: (218)547-5990 www.nextinnovations.net/ Primary Contact: Ray Cole Animal Kingdom. Metal Art Decor, [InFusion Metal Outdoor/Indoor Signs Coating]. Powder Color, NEW/REINSTATED NEW/REINSTATED MEMBERS COMMERCIAL NEW PROFESSIONAL NEW PROFESSIONAL MEMBERS FELLOW Services and Leah Arnold, Guest Director of Buzzard, Paul Dold, Vice Christopher Matthew Lewis, Director of John Robert Manager of Wildlife Amy M Robinson, San VP of Philanthropy, Tim Wu,

Specialist, Busch Gardens Tampa Specialist, Busch Gardens Tampa Bay LIFE Aquarium - Kansas City LIFE Aquarium - Kansas Herpetology, Tampa's Lowry Park Tampa's Herpetology, Zoo Keeper, Central Florida Zoo & Keeper, Botanical Gardens Zoo Paddock Zoo Specialist, Chattanooga Zoo at Zoo at Specialist, Chattanooga Park Warner Membership and Share the Care Programs, Chicago Zoological Society - Brookfield Zoo San Antonio Zoological Society Buffalo Zoo Zoo Aquarium at Norwalk Aquarium at Communications, SeaWorld Parks & SeaWorld Communications, Entertainment Programs Manager, Cheyenne Programs Manager, Mountain Zoo John Stanton, Senior Animal Care Curt Slocum, Displays Curator, SEA Curt Slocum, Displays Curator, Ron Settle, Greensboro Science Center Ron - Lewis Single, Animal Care Keeper Michelle Lea Schoenbeck, Reptile Michelle Lea Schoenbeck, Reptile Brittny Rohling, Keeper, Lincoln Park Keeper, Brittny Rohling, Katie Mulder, Zookeeper, Charles Zookeeper, Mulder, Katie Amanda Moseley, Education Education Amanda Moseley, Ms. Kimberly Moore, Director of Rachel Malstaff, Mammal Supervisor, Mammal Supervisor, Rachel Malstaff, Allison Killam, Animal Keeper I, Allison Killam, Animal Keeper Allie Kibler-Campbell, Potawatomi Allie Kibler-Campbell, Potawatomi Kerry Johnston, Educator, Maritime Johnston, Educator, Kerry Scott A Gass, Director, Zoological Scott A Gass, Director, NEW PROFESSIONAL MEMBERS AFFILIATE Behavior Jeremy Dillon, Animal

WELCOME NEW MEMBERS NEW WELCOME Accredited Institutions, Partners, Conservation Fellow, Professional Affiliate, new Professional to warmly welcome AZA is pleased Members. and Commercial Facilities Certified Related MEMBER UPDATES MEMBER 52 CONNECT November 2014 INDEX OF ADVERTISERS index Company Website Phone Page # A Thru Z Consulting and Distributing, Inc. www.athruzcages.com 520-434-8281 2 Abaxis www,abaxis.com 800-822-2947 5 American Sealants, Inc. www.amsealinc.com 970-523-6001 17 Animal Specialties www.animalspecialties.com 800-782-3766 46

Aqua Logic Inc. www.aqualogicinc.com 858-292-4773 50 of Carnivore Essentials www.carnivoreessentials.com 800-890-7039 8 Cemrock Landscapes, Inc. www.cemrock.com 520-571-1999 13 advertisers CLR Design www.clrdesign.com 215-564-0250 36 Corners Limited www.cornerslimited.com 800-456-6780 52 COST of Wisconsin, Inc. www.costofwisconsin.com 800-221-7625 49 Dan Inject Dart Guns www.daninjectdartguns.com 979-203-6735 31 Detroit Zoological Society www.czaw.org 248-541-5717 16 Fauna Researh, Inc. www.faunaresearch.com 845-758-2549 24 GLMV Architecture, Inc. www.glmv.com 316-265-9367 17 K & K Insurance, Inc. www.kandkinsurance.com 877-355-0315 13 Mariculture Technologies International www.LiveBrineShrimp.com 386-345-3333 32 McRoberts Co., Inc. www.mcrobertssalessales.com 813-645-2561 31 Milliken Meat Products Ltd. www.millikenmeat.com 905-415-0060 25 Nebraska Brand www.nebraskabrand.com 800-445-2881 Back Cover Nets Unlimited, Inc. www.netsunlimited.com 480-515-1300 9 Pentair Aquatic Eco-Systems www.PentairAES.com 407-472-0525 20 PMI® Nutritional International, LLC www.mazuri.com 800-227-8941 33 The Portico Group www.porticogroup.com 206-621-2196 36 Richards Wilcox, Inc. www.rwhardware.com 800-253-5668, ext. 4678 21 RodentPro.com www.rodentpro.com 812-867-7598 Inside Back Cover Skulls Unlimited International, Inc. www.skullsunlimited.com 800-659-7585 Inside Front Cover Timberline Live Foods www.timberlinefisheries.com 618-997-9311 6 Tom Tischler Bronze www.tomtischler.com 618-936-42702 32 Torre Design Consortium, Ltd. www.t-dcl.com 504-899-2932 44 Trains of America, Inc. www.trainsofamerica.com 800-747-0130 16 Triple A Brand Meat Company www.tripleabrandmeatcompany.com 800-437-5581 23 WDM Architects P.A. www.wdmarchitects.com 316-262-4700 12 Zoo Horticulture & Design www.zooplantman.com 914-762-6569 28 Zoo Med Laboratories, Inc. www.zoomed.com 805-542-9988 56

November 2014 CONNECT 53 CALENDAR

SAVE THE DATE NOVEMBER 2014 opportunities for program animal use and provides students with the knowledge to effectively develop and manage formalized 5-6: Lubee Bat Conservancy is hosting a 2-day fruit bat hus- programs utilizing animal ambassadors. By focusing on a range of bandry course. This course will benefit individuals with an extensive NOVEMBER 2014 methods, rather than teaching a single "recommended" approach, background in fruit bat management as well as those with limited students will be better prepared to develop an approach that fits or no experience. Participants will learn husbandry techniques in a 17-22: Creating Successful Exhibits their institution’s mission and philosophy. Group exercises and practical hands-on setting. Presentations will discuss biology, ecol- Hosted by Ramada Plaza Hotel in Saint Louis, Mo. discussions will engage the participants as they share ideas and ogy, and conservation issues affecting bats. Course material will also brainstorm new methods of management practices. Each day’s 17-22: Population Management I: Data Acquisition & Processing include anesthesia, tissue sampling, training & enrichment, restraint instruction will lead to a final project in which teams will present Hosted by Ramada Plaza Hotel in Saint Louis, Mo. techniques, and identification options. Lubee Bat Conservancy is a their original program animal collection, animal handling policy, world-renowned breeding and conservation center currently hous- 17-22: management practices, animal handling training. For more informa- Population Management I: Data Analysis & Breeding ing over 200 bats representing 12 species. For more information, tion about this course and other opportunities to enrich your career, Recommendations contact Brian Pope at [email protected]. Hosted by Ramada Plaza Hotel in Saint Louis, Mo. visit www.aza.org/professional-training 17-22: Creating Successful Exhibits 17-22: 18-19: Second International Kemp’s Ridley Sea Turtle Principles of Program Animal Management Hosted by Ramada Plaza Hotel in Saint Louis, Mo. Creating Symposium will be held in Brownsville, Texas and co-hosted by the Hosted by Ramada Plaza Hotel in Saint Louis, Mo. Successful Exhibits provides an integrated overview of a team-based Gladys Porter Zoo in Brownsville, Texas and Texas Sea Grant at Texas exhibit development process. The course follows the phases of an A&M University. The symposium will offer a timely forum for the FEBRUARY 2015 exhibit project from formation of the team, through concept plan- presentation and discussion of the recent advances in the science, ning, design and construction, to operation, in chronological order 2-7: Avian Management, Biology, and Conservation conservation, and management of this endangered species. It will of the tasks. Full attention is given to techniques that improve an Hosted by Oglebay Resort in Wheeling, W Va. also provide an opportunity to highlight the status of the species exhibit’s impact on visitors. This program is a classroom-based work- and its immediate needs to get back on track towards recovery. 2-7: Conservation Education: Effective Program Design shop and does not include hands-on training in fabrication. For more These advances impact our understanding of the conservation of Hosted by Oglebay Resort in Wheeling, W Va. information about this course and other opportunities to enrich your this iconic species. career, visit www.aza.org/professional-training 2-7: Institutional Records Keeping We have learned much since the First International Kemp’s Ridley Hosted by Oglebay Resort in Wheeling, W Va. 17-22: Population Management I: Data Acquisition & Sea Turtle Symposium which was held 29 years ago and brought Processing together scientists, managers, and others from all around the globe 2-7: Managing for Success: Career Development Hosted by Ramada Plaza Hotel in Saint Louis, Mo. Population interested in saving a species from the brink of extinction. Please Hosted by Oglebay Resort in Wheeling, W Va. Management I: Data Acquisition and Processing teaches critical skills join us to participate in the preservation of this enduring symbol of needed to create a population database for a single zoo or aquarium 2-7: Managing for Success: Organizational Development restoration and recovery in the Gulf of Mexico. population. Students learn to handle unique data entry situations Hosted by Oglebay Resort in Wheeling, W Va. and to adapt to changing software. Students also summarize To register for the symposium or for sponsorship information please 2-7: Principles of Elephant Management I the data in the studbook database and calculate basic life history contact Peggy Foster at [email protected] or 979-845-3854. parameters. This course produces an aquarium or zoo professional For more information about these who can gather raw data and turn it into a good, documented studbook to provide expertise on biology and history of the cap- FEBRUARY 2015 courses and other opportunities to tive population/species. For more information about this course 2-7: Avian Management, Biology, and Conservation enrich your career, visit and other opportunities to enrich your career, visit www.aza.org/ Hosted by Oglebay Resort in Wheeling, W Va. Avian Management, www.aza.org/professional-training professional-training Biology and Conservation will enhance your effectiveness as a bird keeper and avian program leader. A major goal of the class is to 17-22: Population Management I: Data Analysis & Breeding teach critical thinking techniques that lead to informed decisions Recommendations regarding the future of avian collections. Students will be given a Hosted by Ramada Plaza Hotel in Saint Louis, Mo. Population variety of tools, techniques and best practices to provide a founda- Management II: Data Analysis and Breeding Recommendations tion for understanding and meeting current challenges in avian teaches the integration of demography, genetics and husbandry to management. For more information about this course and other set population goals and make breeding recommendations for zoo opportunities to enrich your career, visit www.aza.org/professional- and aquarium populations. This course produces competent manag- training ers for zoo or aquarium populations. For more information about this course and other opportunities to enrich your career, visit www. 2-7: Conservation Education: Effective Program Design aza.org/professional-training Hosted by Oglebay Resort in Wheeling, W Va. Conservation Education: Effective Program Design provides zoo and aquarium 17-22: Principles of Program Animal Management educators with a comprehensive overview of how to design, Hosted by Ramada Plaza Hotel in Saint Louis, Mo. Principles of develop, implement and evaluate education programs and exhibit Program Animal Management exposes students to the range of

Calendar Submission Guidelines: To submit your listing for the CONNECT calendar, please e-mail or fax the event name, date, location and contact information to Tim Lewthwaite, AZA Publications Manager, at [email protected] or fax to (301) 562-0888. membercalendar news 55 CONNECT CONNECT

November 2014 2014 November Principles in www.aza.org/profession-

Principles of Elephant Management I Management Principles of Elephant Hosted by Oglebay Resort in Wheeling, W Va. in Wheeling, Resort Oglebay by Hosted Elephant Management I focuses on the foundation necessary for necessary on the foundation I focuses Management Elephant management elephant and proactive comprehensive developing self-sustain- creating skills for away will take Students programs. AZA Accreditation programs. management ing elephant (keepers, professionals care all elephant at that require Standards attend elephants keeping institutions at and directors) managers, and other about this course information more For this course. visit career, enrich your opportunities to al-training 2-7: 2-7: Managing for Managing for www.aza.org/professional-training www.aza.org/professional-training Managing for Success: Career Development Career Success: Managing for Managing for Success: Organizational Development Organizational Success: Managing for Hosted by Oglebay Resort in Wheeling, W Va. in Wheeling, W Va. Resort Oglebay by Hosted Hosted by Oglebay Resort in Wheeling, W Va. in Wheeling, W Va. Resort Oglebay by Hosted Success: Career Development examines management disciplines management examines Development Career Success: and aquariums. zoos to with emphasis on their application back to take and skills to tools practical will receive Participants including an increased their level, apply at to their institutions more skills. For leadership and heightened of resources network enrich opportunities to and other about this course information visit career, your to leaders new prepares Development Organizational Success: or within a zoo role the specific challenges of a leadership meet both mission and bottom of meeting aquarium and the duality collection and animal welfare ethical, addresses The course line. required and strategies as the planning techniques issues as well infor- more For successfully. organizations lead these unique to enrich your to and other opportunities this course about mation visit career, 2-7: 2-7: 2-7: 2-7: Institutional www.aza.org/professional-training Institutional Records Keeping Records Institutional www.aza.org/professional-training Records Keeping explores the theory and mechanics of animal explores Keeping Records accurate role the important and identifies records-keeping not only within management animal in successful play records spe- and global cooperative but also in regional the institution train- students offers The course programs. cies management and entry data accurate for practices best will integrate ing that in ISIS’ instruction with technical along of data standardization Effective (ZIMS). System Management Information Zoological the exchange facilitate to emphasized skills are communication for required institutions within and between of information and shipping in permitting Instruction programs. collaborative a full agenda in providing out the course round processes This course records-keeping. to related of topics complement in knowledge current the most to exposure students provides information more For practices. management modern data career, enrich your and other opportunities to about this course visit Hosted by Oglebay Resort in Wheeling, W Va. in Wheeling, Resort Oglebay by Hosted interpretive elements. Course materials include the latest include the latest materials Course elements. interpretive more For education. science in informal and trends research enrich opportunities to and other about this course information visit career, your 2-7: 2-7: 56 CONNECT November 2014 Savings that Stack up!

Discover what tens of thousands of customers — including commercial reptile breeding facilities, veterinar- ians, and some of our country’s most respected zoos and aquariums — have already learned: with Rodentpro.com®, you get quality AND value! Guaranteed.

RodentPro.com® offers only the highest quality frozen mice, rats, rabbits, guinea pigs, chickens and quail at prices that are MORE than competitive. We set the industry standards by offering unsurpassed quality, breeder direct pricing and year- round availability. Order online! www.RodentPro.com With RodentPro.com®, you’ll know you’re getting exactly what you order: It’s quick, convenient clean nutritious feeders with exact and guaranteed! sizing and superior quality. And with P.O. Box 118 our exclusive shipping methods, your Inglefield, IN 47618-9998 order arrives frozen, not thawed.

Tel: 812.867.7598 We guarantee it. Fax: 812.867.6058 E-mail: [email protected]

©2013 Rodentpro.com,llc. PRESORTED STANDARD U.S. POSTAGE

American Association of PAID Zoological Parks And Aquariums Rockville, Maryland PERMIT #4297 8403 Colesville Road, Suite 710 Silver Spring, Maryland 20910 (301) 562-0777 www.aza.org

FORWARDING SERVICE REQUESTED

MOVING? SEND OLD LABEL AND NEW ADDRESS

DATED MATERIAL MUST BE RECEIVED BY THE 10TH