1. Barracuda Email Security Service - Overview
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Barracuda Email Security Service - Overview . 2 1.1 Release Notes . 2 1.2 Getting Started . 8 1.2.1 Step 1: Understand How the Service Works . 8 1.2.2 Step 2: Initial Setup of the Service . 11 1.2.2.1 How to Create User Accounts . 13 1.2.2.2 How to Set Up MX Records for Domain Verification . 14 1.2.3 Step 3: Configure Scanning of Outbound Mail . 14 1.2.4 Step 4: Tune and Monitor the Default Spam and Virus Settings . 16 1.3 Advanced Inbound Email Filtering Policy . 17 1.3.1 IP Analysis - Inbound . 17 1.3.1.1 Barracuda Reputation and Email Categorization . 17 1.3.2 Content Analysis - Inbound Mail . 18 1.3.2.1 Attachment Filtering - Inbound . 19 1.3.2.2 Image Analysis - Inbound Mail . 19 1.3.2.3 Intent Analysis - Inbound Mail . 19 1.3.3 Bulk Email Detection . 19 1.4 The Message Log . 20 1.5 Configure Outbound Filtering Policy . 21 1.5.1 How to Use DLP and Encryption of Outbound Mail . 21 1.5.1.1 Medical Dictionary Source for DLP HIPAA Compliance . 23 1.5.2 Content Analysis - Outbound Mail . 23 1.5.3 Abuse Monitoring and Notifications . 24 1.6 Advanced Configuration . 24 1.6.1 Secured Message Transmission . 24 1.6.2 Sender Authentication . 25 1.6.3 How to Configure Sender Policy Framework (SPF) for the Barracuda Email Security Service . 26 1.6.4 How to Configure Recipient Verification Using LDAP . 26 1.6.5 How to Configure Hosted Email Services . 27 1.6.5.1 How to Configure Google Apps for Inbound and Outbound Mail . 28 1.6.5.2 How to Configure Office 365 for Inbound and Outbound Mail . 30 1.7 Managing Domains . 33 1.8 Managing User Accounts . 34 1.8.1 Quarantine Notifications . 35 1.9 Reporting . 35 1.10 Barracuda Email Security Service User Guide . 36 1.11 How to Re-Enable A Suspended or Disabled Account . 39 1.12 Limited Warranty . 40 2. Troubleshooting and Error Messages . 55 3. Configure Outbound Filtering Policy 2.4.0 . 56 4. How to Configure Outbound Mail Delivery From Microsoft Exchange - DEPRECATED . 56 5. What's New in the Barracuda Email Security Service . 57 Barracuda Email Security Service - Overview en The Barracuda Email Security Service is a comprehensive and affordable cloud-based email security service that protects both inbound and outbound email against the latest spam, viruses, worms, phishing and denial of service attacks. Spam and viruses are blocked in the cloud prior to delivery to your network, saving network bandwidth and providing additional Denial of Service protection. Administrators - You can give this guide to your users: Barracuda Email Security Service User Guide. It includes screenshots and easy-to-follow instructions for them to manage their accounts. Getting Started Step 1: Understand How the Service Works Step 2: Initial Setup of the Service Step 3: Configure Scanning of Outbound Mail Step 4: Tune and Monitor the Default Spam and Virus Settings Release Notes en What's New With Version 2.5.1 Mail Processing Received headers now include TLS information, when appropriate. More detail provided for outbound message log entries when inbound side (Barracuda Email Security Service customer) blocks messages based on a DNSBL/RBL. Web Interface: Improved Barracuda Message Center user experience. New outbound attachment type / extension filter. New Whitelist option in users' quarantine confirmation screen. Fixed in Version 2.5.1 Mail Processing Improved handling of duplicate emails. [BNESS-2673] Improved handling of HTTP queries during intent checks. [BNESS-2681] Fixed bug in handling of bulkmail setting. [BNESS-2682] Spam Accuracy Allow content blocks to override defer actions found earlier in intent. [BNESS-2699] Improved spam-accuracy around content intent. [BNESS-2700] Continue to look for multilevel intent block action even if there is already a Defer action for the message. [BNESS-2701] User Management Correctly display default quarantine notification interval for users. [BNESS-1836] Ensure deleting linked users when deleting primary user email addresses. [BNESS-1858] Prevent creation of users that conflict with existing linked users. [BNESS-2657] 2 Web Interface The Check Archives option works as expected for Inbound Attachment filter. [BNESS-1329] Avoid local cache for certain web interface checks of customer DNS. [BNESS-2484] Improved user/administrator session handling. [BNESS-2641, BNESS-2702] Correct wording in Email Categories web interface elements on the INBOUND SETTINGS > Anti-spam/Antivirus page. [BNESS-2690] Message Log Improved message rendering. [BNESS-2558, BNESS-2697] Improved message log search function. [BNESS-2577] Improved Saved Searches function. [BNESS-2644] Miscellaneous More robust DNS queries. [BNESS-2569] What's New With Version 2.5 Mail Processing Email Categorization. This feature gives administrators an additional way to decide what to do with various types of emails from senders on the Barracuda Reputation Whitelist. These emails are separated into different categories such as Transactional Emails, Corporate Emails, and Marketing Materials, each of which can have a different delivery action associated with it from the INBOUND SETTINGS > Anti-spam/Antivirus page. See Barracuda Reputation and Email Categorization for more details. Sender Policy Framework (SPF) Exemptions. You can exempt trusted/known IP addresses from SPF checks by clicking Add Exemption and adding the IP address(es) and associated netmask(s).