Student Life & Development s t u d e n t s e r v i c e s

Palazzi is A group of academic, interdisciplinary institutions located in the historical center of Florence, Italy. Palazzi’s purpose is to offer an enriching international higher education for students and partner institutions throughout the world. Palazzi's name bears the core of our educational mission and philosophy - a group of prestigious, meticulously renovated historic buildings (palazzi) that have witnessed the civic, political, and economic life of Florence since centuries which strives to bring innovation to the present and future in the midst of a rich historical context. Palazzi mirrors the contemporary face of Florence and invites its students and institutional partners to partake in an educational endeavor for a study abroad experience that challenges and shapes the mind. Our institutions are one of a kind throughout all of Italy and Europe, and sets the standard for international education. We sustain our local culture by bringing to life the arts that have shaped our economy in the past and creating a vital space for them for the present and future. We promote and nurture local, small green mapped businesses that support sustainability and share with our students their lore, craftsmanship, and expertise. Palazzi is an integration project that allows students to break through the surface of the academic experience abroad by offering the opportunities that allow them to not only study but to live the past and present while building the future of Florence.

FUA: Florence University of the Arts, Apicius International School of Hospitality Palazzo Bombicci Guicciardini Strozzi Corso Tintori 21 - tel. 055 0332727 FAST: Fashion and Accessories Studies and Technology FLY: Fashion Loves You (Vintage and Designer Store) Borgo Pinti 20r - tel. 055 033174 Apicius International School of Hospitality (Culinary Institute location) Villa Brilli Peri Via Guelfa 85, 114, 116 - tel. 055 2658135 Fedora: Pastry Shop Via Guelfa 116b DIVA: Digital Imaging & Visual Arts IDEAS: Interior Design, Environmental Architecture and Sustainability Palazzo Doni Via Magliabechi 1 - tel. 055 0332664 Ganzo: Cultural Association and Enogastronomy Via dei Macci, 85r - tel. 055 241076 Squola: Center for Contemporary Italian Studies Palazzo Ramirez de Montalvo Via dell'Oriuolo 43 - tel. 055 0332424 F_air Gallery and FUA Florence University of the Arts Fine Arts Via San Gallo 45r - tel. 055 0332950 Student Life and Development Department Via dei Macci 53 - tel. 055 0332748

This handbook has been specifically designed and developed for all the students enrolled in our programs to provide you with a resource tool that guides you through your everyday life in our country. Please feel free to contact your on-site advisor with your questions and concerns. We will be glad to assist or meet with you. We wish you a wonderful experience as you embark on a new journey! TABLE OF CONTENTS Palazzi ...... 1 Useful Numbers ...... 3 Medical Information ...... 5 Money Matters ...... 5 Religious Services/Holidays ...... 6 Communications ...... 7 Mail/Computer/Fax ...... 7 Transportation ...... 9 Buying Food ...... 10 Measuring Differences ...... 10 Other Supplies ...... 11 Public Libraries /Bookstores ...... 11 VAT info ...... 12 Free-time/Sports Activities ...... 13 Cultural Events in Florence ...... 14 Safety Tips / Cultural Tips ...... 15 Apartment Tips ...... 15 Missing Home? ...... 15 Introduction to the City of Florence ...... 16 Basic Italian Expressions ...... 16 Florence by Night ...... 17 Student Life and Development Department ...... 19 Student Services (Health & Medical, Housing, Activities ...... 19 Sport Time ...... 19 La Palestra ...... 20 Connecting Cultures ...... 20 Music & Cinema ...... 21 Blending ...... 22 City Walks & Views ...... 23 What is Ganzo? ...... 23 EFT Educational Field Trips ...... 24 Course Schedule Time: Monday, Tuesday, Wednesday, Thursday, Friday 9:00 - 11:30 12:00 - 14:30 15:00 - 17:30 18:00 - 20:30 20:45 - 24:00 USEFUL NUMBERS Emergency Telephone Numbers Police Emergency Calls ...... tel. 113 Carabinieri Emergency ...... tel. 112 Fire Station ...... tel. 115 Ambulance - First Aid ...... tel. 118 Tourist Aid Police ...... tel. 055 203911 Police Headquarters ...... tel. 055 49771 Tourist Medical Center ...... tel. 055 475411 Night Medical Serv. (24 hrs) ...... tel. 055 477891 Cardiological Service ...... tel. 055 283394 City Police - Town Hall ...... tel. 055 32831 City police - Railway station ...... tel. 055 212296

Hospitals General Hospital of Santa Maria Nuova, Piazza Santa Maria Nuova 1 ...... tel. 055 27581 General Hospital of Careggi, Viale Morgagni 85 ...... tel. 055 794111 Ospedale Nuovo San Giovanni di Dio, Via Torregalli 3 ...... tel. 055 71921 Santa Maria Annunziata - Ponte a Niccheri, Via dell'Antella 58 ...... tel. 055 24961 Nuovo Meyer (pediatric hospital) Viale Pieraccini 24 ...... tel. 055 5662912

Pharmacies Il Moro, Piazza Duomo - OPEN 24 HRS ...... tel. 055 211343 Comunale, Inside train station - OPEN 24 HRS ...... tel. 055 216761

Flight information, 24 hour automatic service Central Line ...... tel. 055 3061300 National flights ...... tel. 055 3061700 International flights ...... tel. 055 3061702 Lost baggage ...... tel. 055 3061302 Florence Airport Amerigo Vespucci Ticket office: 5:30am 8:00pm, www.aeroporto.firenze.it

Every half hour the Vola in Bus shuttle service connects the airport departures and arrivals, SITA Bus Station (Via S. Caterina da Siena), beside the Railway Station. The journey takes approximately 25 minutes. Tickets (5 Euros) can be purchased on board the bus. Remember to validate the ticket.

Railway Information ...... tel. 892021 Train Station Luggage Service ...... tel. 055 2351 Customs, Via Valfonda 25 ...... tel. 055 214316 APT - Tourist Promotion Center, Via Cavour 7 ...... tel. 055 23320 ...... tel. 055 290832 Tourist Information Center tel. 055-290832 ...... tel. 055 290833 Lost Property, Via Fracesco Veracini 5, int. 5 ...... tel. 055 334802 (includes all property handed in at the police stations) ...... tel. 055 3283943 Car removal ...... tel. 055 783882 Filing a Police Report regarding robbery, bag-snatching, theft, lost property may be presented at the following offices: Comando Provinciale Carabinieri, Via Borgognissanti 48 (24 hrs/day) ...... tel. 055 27661 Questura Ufficio denunce, Via Zara 2 (Mon. Thru. Sat. 8:00am 8:00pm) ...... tel. 055 49711 Commissariato di Polizia, Via Pietrapiana 50r (*) (Mon. Thur. Sat., 8:30am 7:30pm) ...... tel. 055 2033911

(*)r stands for red, in Florence we have black numbers for private houses and red numbers for commercial premises, so on the same street you may have numbers twice, in black and red.

3 Lost or Stolen Articles City of Florence Lost and Found (Ufficio Oggetti Smarriti di Firenze) Via Fracesco Veracini 5, int. 5 ...... tel. 055 334802 - fax. 055 3246473 Email: segr.economica@comune.fi.it This office for items lost in the city of Florence is open on Mondays, Wednesdays, and Fridays in the morning, and on Tuesdays and Thursdays in the afternoon.

Numbers to call for lost or stolen credit cards VISA ...... tel. 800 819014 MASTERCARD ...... tel. 800 870866 AMERICAN EXPRESS ...... tel. 800 874333 DINERS ...... tel. 0124 6564653 CARTASI ...... tel. 800 822056 BANKAMERICARD ...... tel. 800 207167

Tourist Information Offices The tourist information offices provide information to tourists and are staffed by qualified personnel who supply information about local events, artistic and cultural shows and the city's museums.

Piazza Stazione 4 (Mondays to Saturdays, 8:30am 7:0pm) ...... tel. 055 212245 Borgo S. Croce 29r (Mondays to Saturdays, 9:00am 5:00pm) ...... tel. 055 2340444 Via Cavour 1r (Mondays to Saturdays, 8:30am 6:30pm) ...... tel. 055 290832

Student Centered Information Offices Student Point* Viale Gramsci, 9A ...... tel. 055 243140 (Open: Monday-Friday 10:00am-5:00pm) www.studentpointfirenze.it ...... tel. 055 2261366 *Student Point is an information center whose main goal is to help foreign students to integrate more easily in our city. It provides information, advice and literature about the city and accommodations, museums, transport, etc. Student Point issues Student Cards which entitle the holder to special discounts and services at all businesses with which it has an agreement. *Carta Giò card, the city's new student card is available at Palazzo Giovane, Vicolo S. Maria Maggiore 1. Carta Giò gives students an array of discounts throughout the city. For a complete list of stores, theaters, etc. that give student discounts, see: http://portalegiovani.comune.fi.it/cartagiovani/convenzioni_public_list.php The hours for getting a bike are: Mondays and Fridays from 10am to 12am, and Thursdays from 3pm to 5pm.

Entertainment Bookings and advance ticket sales for shows as well as cultural and sporting events can be made at: Box Office Via delle Vecchie Carceri, 1 ...... tel. 055 210804 (Tuesdays to Saturdays, 10:00am 7:30pm) Reservations at the desk. By phone or on line only with credit cards. Consulates in Florence United States - Lungarno Vespucci 38 ...... tel. 055-2398276 - fax 055 284088 E-mail: [email protected] (open to the public: Monday-Friday 9:00am - 12:30pm; 2:00-3:30pm) emergency situations and afternoon appointments they can be reached by phone, fax and e-mail.

Brazil, Piazza Pitti 5 ...... tel. 055 222336 - fax. 055 229345 China, Via della Robbia 89 ...... tel. 055 5058188 - fax. 055 5520698 France, Piazza Ognissanti 2 ...... tel. 055 2302556 - fax. 055 2302551 Germany, Lungarno Vespucci 30 ...... tel. 055 294722 - fax. 055 281789 Japan, Via Quintino Sella 60 - ROMA ...... tel. 06 487991 - fax. 06 4873316 Mexico, Via Arte della Lana 4 ...... tel. 055 217831 - fax. 055 217831 South Korea, Via B. Oriani 30 - ROMA ...... tel. 06 8088769 Spain, Via Lamberti 2 ...... tel. 055 2608606 - fax. 055 217446 Sweden, Via Bonifacio Lupi 14 ...... tel. 055 499536 - fax. 055 471858

Embassy of the United States of America in Rome, Via Vittorio Veneto 119/A ...... tel. 06 46741 - fax 06 46742356 Open to the public: Monday-Friday 8:30am 5:30pm

4 MEDICAL INFORMATION Phone number 118 to call an ambulance or in the event of any medical emergency. This service is available 24 hours a day and calls can be made from any public telephone without the need for tokens or phone cards. (Free Call) In case of emergency head for the Pronto Soccorso (Emergency Room) station located in front of all major hospitals. There is also an ambulance station (Misericordia) to the right of the Duomo facade (tel. 055 212221). The closest hospital to the center is S. Maria Nuova Piazza S. Maria Nuova 1 ...... tel. 055 27581

Tourist Medical Service - Via Lorenzo il Magnifico 59 ...... tel. 055 475411 English and French speaking practitioners. A doctor is on call 24 hours a day. House calls are available if needed for an additional fee (70 euros weekdays/ 100 euros evenings and weekends). Walk in clinic hours: Weekdays, 11:00am-12:00pm & 5:00pm-6:00pm; Sat.: 11:00am-12:00pm. A Medical Service doctor is also available in Florence's historic center at Via Porta Rossa 1 Monday-Saturday 1:00pm-3:00pm. email: [email protected] By Payment Only (free with HTH)

Dott.ssa Gabriella Friedl- Piazza dell'UnitItaliana 7 (above the pharmacy) ...... tel. 055 287383 or cell. 349 7319461 Monday - Friday 2:00pm-4:00pm By Payment Only (office visit free with HTH)

Dr. Stephen Kerr MB.BS (British General Practitioner) - Piazza Mercato Nuovo 1 Clinic visits and house calls- 24 hrs Please call ahead of time for a weekday morning appointment - clinic: ...... tel. 055 288055 cell phone: 335-8361682 or drop-in hours from 3pm-5pm weekdays By Payment Only (office visit free with HTH)

Dr. Lazzeri - (ENT, Audiology) - Via Lamoarmora 24 (ground floor) ...... tel. 055 58853 - cell. 333 2098612 email: [email protected] Works with HTH, before making an appointment confirm payment details.

Psychotherapy Dr. Mary Ann Bellini: American Psychotherapist and Counselor International Counseling Services - Lungarno Cellini 25 ...... tel. 055 680721 Works with HTH, before making an appointment confirm payment details.

Dentists Studio Dentistico Associato Via dell'Albero 19 - 50123 Firenze ...... tel. 0550119050 - cell. 3341616075

Studio Odontoiatrico Peirano (English speaking Dentist/Orthodontist) Dr. Alexander Peirano or Dr. Nicolò Ghezzi Galli Tassi Viale G. Milton 27 - 50129 Firenze ...... tel. 055 48 3351 - fax 055 495066 Works with HTH, before making an appointment confirm payment details.

Dr. Marja-Leena Peltonen-Portman ...... tel. 055 218594 Via Cherubini 20 - 50121 Firenze Works with HTH, before making an appointment confirm payment details.

HEALTH INSURANCE In most European countries public health is available to citizens and permanent residents to receive medical treatment and may be charged a nominal fee. Foreigners are welcome to use public health facilities but, fees may be required, depending on the services and exams rendered. *If you have health Insurance other than HTH, you should contact your Health care provider for an updated list of participating physicians, medical facilities and payment method procedures. As many private and public health facilities administrative policies and payment procedures maybe different regarding your private health insurance from your country. MONEY MATTERS Cash Do not carry large amounts of cash with you while in Florence or traveling within the country. There are many different and easy ways for you to get money. ATM/Debit card You may be able to withdraw money from your bank account at home by using your ATM card. The money is immediately deducted from your checking account and you won't be charged interest. When using an ATM machine make sure that your card has access to the Cirrus and/or Plus networks. If your card has one of these symbols and you find a machine with the same symbols, you should be able to access funds from your CHECKING account. If your debit card has a VISA or MasterCard logo, it should work to withdraw

5 cash overseas, but you will need the pin number you usually use in the United States. You can find ATM machines (in Italian - Bancomat) at almost any bank (i.e. Piazza della Repubblica, Via Nazionale, Via Por Santa Maria (near Ponte Vecchio), Via Calimala next to La Rinascente at the Banco di Sicilia, and Via Panzani in front of the Billa. Most of the machines have instructions in English. It is always advisable to check with your bank at home, the withdrawal amount allowed per day, most Italian banks do allow a maximum of 250 euros per day. Credit Card VISA and MasterCard, are the most widely accepted credit cards worldwide. American Express and Diner's Club are less widespread. You should not assume that you can use credit cards as easily abroad as you can in the US.

Western Union You can have money wired to you via Western Union which has an office in Piazza Stazione.

Money Exchanging Machines Throughout Europe, at banks you will often find machines which look like ATMs that can exchange your cash at pretty good rates. The best thing is that they are open 24 hrs/day.

Banks are generally open from around 8:00am to 1:00pm and in the afternoon from 3pm to 4 pm. Hours vary from bank to bank. Travelers Cheques *Most places in Italy do NOT accept travelers cheques. Any currency excahnge location will exchange travelers cheques for euros for a fee. Omega Viaggi, P. della Stazione 14red ...... tel. 055 291312 RELIGIOUS SERVICES AND HOLIDAYS Catholic and Protestant Religious services in Italian unless otherwise indicated Duomo Cathedral Mass in English every Saturday at 5:00pm Santa Croce Mass every Saturday at 6:00pm; Sunday at 11:00am; 12:00pm; 6:00pm Santa Maria Novella Mass every Saturday at 6:00pm; Sunday at 10:30am; 12:00pm; 6:00pm St. James Episcopal Church Via Rucellai 9, tel. 055 294 417 Mass in English on Sundays at 11:00am Angelican Church of St. Mark's (Church of England) Via Maggio 16, ...... tel. 055 2952764

Other Religious Denominations Comunità Israelitica/Synagogue, Via Farini 4 ...... tel. 055 245 252 please call for service times, for lunar calendar info: http://moked.it/jewishflorence/ Centro Islamico Culturale, Vicoolo Gherardacci 14, Prato ...... tel. 0574 30495 Centro Buddismo Tibetano, Via Reginaldo Giuliani 505 ...... tel. 055 454308 www.ewam.it Istituto Biddista Italiano, Via di Bellagio 2/E Località Castello Firenze ...... tel. 055 426971 www.sgi-italia.org

HOW TO BE SICK IN ITALIAN Fever ...... Febbre Allergy ...... Allergia Flu ...... Influenza Antibiotic ...... Antibiotico Fracture ...... Frattura Band-aid ...... Cerotto Headache ...... Mal di testa Bladder infection . . . . .Cistite Indigestion ...... Indigestione Blood ...... Sangue Irritation ...... Irritazione Broken Bones ...... Ossa rotte Jet lag ...... Fuso orario Bruise ...... Livido Motion sickness ...... Mal d’auto Burn ...... Bruciatura Nausea ...... Nausea Cold ...... Raffreddore Shivers ...... Brividi Cold sweat ...... Sudori freddi Stomach ache ...... Mal di pancia Cough ...... Tosse Sunburn ...... Insolazione Cramps ...... Crampi Vertigo ...... Vertigine Cut ...... Ferita Vomit ...... Vomito Diarrhea ...... Diarrea Yeast infection ...... Candida Faint ...... Svenimento

6 Holidays Below is a the calendar of our National holidays. Being that Italy is a predominantly Catholic country, these holidays are mostly in accordance with such customs. Most government and local businesses also acknowledge these holidays. Absence from school for other religious holidays not in accordance with local customs will not be excused. This decision does not represent the beliefs of APICIUS/FUA or its staff, but rather reflects the local culture the students of APICIUS/FUA have come to take part in. Below are the dates APICIUS/FUA will be closed (Also check the Academic Dates, located in your Academic Handbook):

January 1 New Year's Day - August 15 Assumption - January 6 Epiphany - November 1 All Saints Day Easter Sunday - Easter Monday, Monday following Easter (Pasquetta) - December 8 Immaculate Conception December 25 Christmas - December 26 Saint Stephen's Day - April 25 Liberation Day - May 1 Labor Day June 2 Italian National Holiday - June 24 San Giovanni (Patron Saint in Florence) COMMUNICATION TELEPHONES Just as any country around the world public phones are slowly substituted by personal cell phones. You can make sure to find a public phone at Public Phone Center -Telecom - Via Cavour 21/r open from 8:00am to 9:45pm. To use the public phones you can buy a phone card “scheda telefonica” that works as a debit card at most pay phones. This way, you see the total on your card decreasing as you talk, and can monitor the length of your conversations. You will find these cards at the Tabacchi shops and news stands. Some of them provide more than 5 hours of conversation from any pay phone. Keep in mind that pre-paid US phone cards, that require you to make a call through a 1-800 or toll free number are not accessible from Italy. Calling with a Calling Card If you have one of the following phones cards, you can charge your calls and pay later. By calling on an American phone card, you are charged with US rates, no matter where you are calling from. When you are calling the USA from Europe, it is always cheaper to call on the phone card, due to the high telephone rates in Europe, especially Italy. Attention: be careful if you call from one European country to another, it is as though you were calling a European country from the USA - In this case it would be less expensive dialing direct from Italy. The following are access codes to use from Italy to the major US long distance companies:

USA via AT&T ...... 172-1011 ...... USA via US Sprint ...... 172-1877 USA via IDB ...... 172-1777 ...... USA via MCI ...... 172-1022

Just dial the access number and the operator or recording will answer. These operators can also place COLLECT CALLS for those who do not have calling cards. Keep in mind that with most cell phones it is NOT possible to call the US by using a calling card. However, this is possible from a pay phone. Here are some examples of “How to be called in Italy.”

To call outside Italy: ...... 00+ country code+area code + number To be called in Italy (from USA): ...... 011 39 55 *** if it is a landline number (e.g. the school phone) ...... 011 39 ******** if it is cell phone number To be called in Italy (from Brazil): ...... 00+39+055+ Local number (e.g. fixed line) To be called in Italy (from Korea): ...... 001- 002+39+055+ Local number (e.g. fixed line)

Cellular Phones: Here are a few addresses of places where you can rent or purchase cell phones. It is advisable to verify billing charges if you choose to rent a cell phone with the provider or facility. Student Cells, Corso Tintori 29/r There are cell phone alternatives in the city center a few popular ones are Wind, Vodafone, and TIM.

Country codes: all the codes are at: http://www.countrycallingcodes.com Mexico - 52 ...... Israel - 353 USA & Cananda - ...... 1 Kuwait - 965 Japan - 81 ...... India - 91 COMPUTER, PHOTOCOPY and FAX SERVICE The school offers a fax, photocopy machine and e-mail service, for student use.

School fees for: Photocopies: 0,20 a page

7 Photocopies from books in the library: 0,05 a page

To send a fax: Italy 1 a page Europe 3 a page Other countries 5 a page For customs service 5 (see note on sending and receiving mail paragraph) Computer, E-mail and Internet Services Internet Train Many locations in Florence: Via Porto Rossa 38/r - Via de' Benci 36/r Photocopies A copy shop in Italian is Copisteria, and most of them also offer a fax service.

Centro A-Zeta Via degli Alfani 18/20/r Mail Boxes Etc. Via della Scala 13r; Via San Gallo 26/r - 55/r; Corso Tintori 39 SENDING & RECEIVING MAIL POST OFFICES You may receive mail at school: have your friends and family address the letters/packages to:

FUA Students: Your Name c/o FUA Via Magliabechi 1 50122 Firenze, Italia APICIUS Students: Your Name c/o APICIUS Via Guelfa 85 50129 Firenze, Italia

Letters generally take from 8-10 days to arrive, both to and from the U.S. Packages take longer than 20-30 days if sent via Airmail, 60-90 days if sent via Surface rate.

Please note the following procedure when receiving packages: Some packages will require you to pay a customs fee. When this happens, the front desk will not pay the customs for you, and will arrange a new drop off date with the courier. We will then send you an e-mail including the following information: new delivery date and the custom fee to be paid. You will be responsible for getting the money to the front desk before the new delivery date otherwise your package will not be accepted. It is easier for you and more reliable to receive your mail at school since there is always someone to accept it and since your name does not appear anywhere on the apartment mailbox.

Post Offices CENTRAL POST OFFICE Via Pellicceria (Piazza della Repubblica) Hours: Mon - Fri 8:30am 7:00pm Saturday 8:30am 12:00pm CLOSED on Sundays

NUOVA POSTA Via Pietrapiana (in front of BILLA) Hours: Mon - Fri 8:30am 7:00pm; Saturday 8:30am - 12pm; CLOSED on Sundays

Post offices also provide the following: postal orders, current accounts and parcel post. Letters or packages that need to be weighed (not the regular letters or postcards up to 20 grams), should be brought to a post office.

STAMPS, which in Italian are called FRANCOBOLLI, can be purchased at the post office or at a Tabacchi (stores/bars where cigarettes are sold).

Sending Packages and Express mail You can send packages via the Italian post by simply going to the post office. Sending a parcel Surface Rate is the least expensive but it will usually take 2 months to arrive at its destination. Airmail costs about double the price, but your package will arrive in about 10-14 days.

Fed-Ex, DHL In order to send Express mail from Florence, you must directly call one of these couriers and tell them how much the package weighs, its dimensions and where it’s being sent to. They will give you an estimate cost and will set up an appointment with you to pick up the package at your home and collect the payment. SHIPPING IS NOT TO BE MADE UNDER THE SCHOOL NAME!!!

DHL Toll Free 800-345-345 Federal Express Toll Free 800-833-040

The Italian Postal system also has a courier/express mail service called CAI-POST. Their office is located in the Via Alamanni post

8 office next to the entrance to the train station. Mail Boxes Etc. - Via della Scala 13r; Via San Gallo 55/r; Lungarno Guicciardini 11/r; Corso Tintori 39 Mailboxes Etc. will do your packaging and shipping for you as well as photocopies, fax, passport photos... Packaging Materials To send packages either via ground or airmail, your packages must respect certain regulations. We recommend that you get your packaging done professionally as to avoid any problems. You can get packaging materials at Cartoleria Mugnai, Via S. Gallo 105/r or any Mail Boxes Etc. store such as the ones listed above. TRANSPORTATION BUSES The Florence bus system covers a huge network throughout the city, and buses run frequently. Most buses start and end at the railway station at regular intervals. The city bus company is called ATAF - the large orange buses which you see around the city. Especially useful are the small buses A, B, C and D. You can purchase bus passes which range anywhere from one hour tickets to a one month ticket.

Bus tickets - single ticket costs: 1.20 (90 minutes), 5.00 (24 hours) Can be purchased at Tabacchi shops, news stands, ticket machines before boarding. Once on board, insert your single ticket into the small orange box and it will be stamped with the time. The ticket will be valid for the next 90 minutes. (It is pre-printed at the top of the ticket). You can change and transfer buses. IMPORTANT: Tickets must be validated the first time you use them and must always be carried with you, along with a form of ID (copy of passport)- It is also written and posted in the English language. Fines are very expensive if you are caught without your ticket, or without having it stamped. During the night, between 9:00pm and 6:00am, it is also possible to buy a ticket directly from the driver, paying a surcharge. However, it is highly recommended to purchase your tickets in advance as there is no guarantee bus drivers will always have tickets available to sell and have appropriate change. Make sure you have coins with you!

Bus passes (information call toll free 800-424500) Can be purchased at the ATAF office (Mon- Fri 7.15am-1:15pm & 1.45 - 3:30pm) located to the right as you exit the Santa Maria Novella train station (at the central/main entrance). Monthly bus passes are available for students age 27 and under, to acquire a monthly pass fill-out a form labeled Abbonamento/Tessera Studenti Complete the form where applicable front and back. Tick tessera studenti 9.00 ” which is valid for a year, then “mensile studenti” 23.00. (The first month is 32.00 including the tessera studenti.) A monthly pass is useful and economical for those who will use buses frequently. It is important that you always keep your tessera studenti along with monthly pass at all times and appropriate documents when boarding the bus, or it could result in a fine. Forms are also available in the Student Life & Development office.

Bus schedules and routes are available at the ATAF office. Or at the www.ataf.net The bus service for most routes starts at 5:30 am and ends around midnight. A few buses run all night but they make very general routes. A Volainbus is 5.00 (single) and 8.00 (roundtrip). Here are a few routes that students often ask about: Bus 7: Fiesole ...... Bus 12, 13: Piazzale Michelangelo ...... Bus La linea/Volainbus: Florence Airport Sita, Lazzi and Cap Buses Sita, Lazzi and Cap are three bus companies which have routes that travel outside of Florence city limits. Both bus terminals are located near the train station. SITA, which is located in Via Santa Caterina d'Alessandria, and has buses that depart for Siena, San Gimignano, Volterra, the Chianti wine country, etc. Lazzi is located in Piazza Adua and has routes going to Lucca, Viareggio, Pisa etc. Cap is located on Largo F.lli Alinari and serves Prato, Calenzano, Poggio a Caiano and Impruneta. Taxis Keep in mind that taxis cannot be hailed, you must either go to the taxi stands in the main squares (Duomo, San Marco, Repubblica) or at the train station or you can call a taxi at the following numbers: • To call a taxi: ...... tel. 055-4242, 055-4390, 055-4499 or 055 4798 • A women run cooperative taxi “inTaxi” operating hours: 6:00am-22.00pm to To call: ...... tel. 055 200 1326 Note: The meter starts running the moment the call is received. Supplements are charged for baggage and for journeys at night. TRAVELING BY TRAIN Train systems are an excellent way of traveling in many countries, particularly in Europe. Different discount tickets exist, which are worth consideration if you plan on traveling extensively.

9 All the tickets and schedule can be purchased from the train station, from all main travel Agents (check first some agencies may charge a small fee for booking train tickets) for more the info, refer to their website: www.ferroviedellostato.it/homepage_en.html

IMPORTANT: YOU MUST VALIDATE YOUR TICKET BEFORE GETTING ON THE TRAIN! YELLOW BOXES ARE SET UP AT THE BEGINNIN OF EACH TRACK. IF YOU FORGET TO VALIDATE, THE CONDUCTOR WILL MAKE YOU PAY A FINE.

TRAVEL AGENCIES BOSTON TRAVEL Via Guelfa 1G tel. 055-291999 CTS - Centro Turistico Studentesco Borgo La Croce 42/r - Italy Council Travel. They offer student fares and issue International Student ID Cards. Car rental is also available here...... tel. 055 292150 Alghieri Viaggi Srl - Via Sant' Egidio 14/r ...... tel. 055 240380 Fiorino Viaggi Via Nazionale 157/r ...... tel. 055 461473 Agenzia Albizi Viaggi - Via Palmieri Matteo 35/r ...... tel. 055 2346705

BUYING FOOD Markets Without question, open-air markets are some of the best places to get fresh vegetables, fruits and cheeses. Compare prices from stand to stand and make friends with your favorite vendors, so you can pick the freshest produce and they can give you recipe tips! *Mercato Centrale (Via dell'Ariento, open Mon. thru Sat., 7:00am 2:00pm) is housed in an enormous two-story, Liberty-style art nouveau building. The lower floor is dedicated to meat, cheese and dry goods, while the upper floor id devoted to vegetables and fruits. This market has also a couple of excellent cheap lunch places, where it is really hard to find a seat! *Mercato di S. Ambrogio (Piazza Ghiberti, open Mon. thru Sat., 7:00am-2:00pm, and every Wed. and Friday 8:00am-7:00pm during Winter) is situated near Santa Croce church and is Florence's oldest market. Here you can find fresh fruit, vegetables, household goods, meat, fish, flowers. You can also find kosher meats at Bruno Falsettini macelleria. *Mercatone delle Cascine - Viale A. Lincoln, Viale Lecci, TUE from 8:00am to 2:00pm *Fierucola (natural and ecological products) - Piazza Santo Spirito, every 3rd Sunday of the month, 9:00-7:00pm (closed in July, August and December) *Mercato delle Piante (plants and flowers) - Loggiati Via Pellicceria,THU 10:00am-7:00pm *Mercato delle Pulci (antiques, used books, and much more) - Piazza dei Ciompi, everyday store hours and the last Sunday of the month there is a larger market. Supermarkets Found scattered on the outskirts of central Florence, these are supermarkets in the American sense of the word, with their packaged, frozen, canned goods and legions of household supplies. These are the supermarkets closest to the center: - Esselunga (Via Masaccio, 274, open Mon - Fri 8:30am - 9:00pm, Sat. 8:30am - 8:30pm Via Pisana, 130, open Mon. thru Sat. 9:00am - 8:30pm) - BILLA (Via Pietrapiana, 42/44, open 9:00am - 8:30pm) - Conad (Via Alamanni & Via deServi, open 9:00am - 7:30pm) - COOP Via Cimabue 47/r, open 8:00am - 9:00pm Mon-Fri, Sat. 8:00am - 8:30pm Specialty Stores These are places where you can try foods not ordinarily stocked at basic food stores or in the open markets: - Pegna (Via dello Studio, 8) Gourmet deli - Vivi Market (Via del Giglio, 20r) Wide selection of ethnic foods, including American peanut butter - Nautura Si (Via Masaccio, 88/90) Vegetarian and organic foods - La Raccolta (Via Giacomo Leopardi 2r) Vegetarian and organic foods, in the back there is a vegetarian restaurant

Smaller foodstores called “Alimentari can be found all around the city and usually carry dry and canned goods and often have a deli counter or dairy case. Most Florentines in the historic center shop in the smaller specialty stores like these:

Forno - bread and baked goods Macelleria - Butcher shop Latteria - dairy products Ortofrutta/Primizie - fruit and vegetables Pasticceria - bakery and pastry shop Pizzicheria/Gastronomia - delicatessen

10 MEASURING DIFFERENCES In addition to the various cultural and linguistic differences you will encounter in Italy, you will find some basic differences in the way things are measured. Temperature In Europe the temperatures are measured in degrees Celsius (or Centigrade). Thus, when Florentines complain about 40°c weather, they don't mean it's cold! Fahrenheit to Celsius: subtract 32 from the Fahrenheit figure, multiply by 5, then divide by 9 to get the Celsius figure. Celsius to Fahrenheit: multiply the Celsius figure by 9, divide by 5, then add 32 to get the Fahrenheit figure. Weight You will discover that all things in Italy are weighed according to grams (grammi) and kilograms (kilogrammi). Another unit of measure you should become familiar with is the etto (100 grams). Ounces to grams: multiply the ounce figure by 28.3 to get the number of grams. Grams to ounces: multiply the gram figure by 0.35 to get the number of ounces. Pounds to kilograms: multiply the pound figure by 0.45 to get the number of kilograms. Kilograms to pounds: multiply the kilogram figure by 2.21 to get the number of pounds. Distance All distances in Italy are measured according to the metric system (millimeters, centimeters, meters and kilometers). Inches to centimeters: multiply the inch figure by 2.54 to get the number of centimeters. Centimeters to inches: multiply the centimeter figure by 0.39 to get the number of inches. Miles to kilometers: multiply the mile figure by 1.61 to get the number of kilometers. Kilometers to miles: multiply the kilometer figure by 0.62 to get the number of miles.

PUBLIC LIBRARIES British Library, British Institute of Florence Lungarno Guicciardini 9 http://www.britishinstitute.it/it/contact/index.html

Biblioteca delle Oblate (very close to Piazza Duomo) Via dell’Oriuolo 26 www.bibliotecadelleoblate.it

Biblioteca Palazzo di Parte Guelfa (behind Piazza Repubblica) Piazzetta Parte Guelfa http://www.comune.firenze.it/comune/biblioteche/ppguelfa02.htm For a complete list of public libraries: http://www.comune.firenze.it/comune/biblioteche/biblioteche.htm

BOOKSTORES English: Feltrinelli International, Via Cavour 12-20/r ...... tel. 055 213110 Libreria BM Bookshop s.n.c - American and British Book - Piazza Ognissanti, 4/r ...... tel. 055 294575 Libreria Internazionale Seeber-Melbookstore, Via Cerretani 6 ...... tel. 055 287339 Paperback Exchange Anglo-American Bookshop, Via delle Oche, 4R ...... tel. 055 2658395 Nardini Bookstore, Via delle Vecchie Carceri, Monastero delle Murate, www.nardinibookstore.it ...... tel. 055 0540234 General Libreria Edison Piazza Repubblica, 5 Libreria Feltrinelli Via Cerretani 30/r Libreria Martelli Via Martelli 22/r

OTHER SUPPLIES School Supplies/Stationary You will find notebooks and other school supplies in any Cartoleria or in the general stores and supermarkets (Billa, Ovviesse, Esselunga). Cartoleria Nuove Poste, Via Pietrapiana 61r Copisteria-Cartoleria, Via degli Alfani 61 11 Chef Clothing Non solo chef, Via Ghibellina, ask for the 10% discount card (fill it and have it stamped) at the Front desk Via Guelfa (APICIUS STUDENTS ONLY) Alba, Via de Servi 27 rosso, 5% discount, black pants approx 20, black shoes (20-40) Painting, Drawing and Sculpture Supplies Salvini Via degli Alfani 127/r Leoncini Via Ricasoli 57 Ostolani Via della Scala 14/r Zecchi Via dello Studio 19/r Rigacci Via dei Servi 71/r Photography Supplies and Film Developing Fontani Viale Strozzi 18/20/A Bongi Srl Via Por Santa Maria 82/r Clothing Stores These are the three biggest department stores in downtown Florence, where you can also find house wares and beauty supplies: *Coin (Via dei Calzaiuoli) *La Rinascente (P.za della Repubblica) *Principe (Via del Sole) Appliances/House wares For small appliances like hairdryers, radios, coffeemakers, try an Elettrodomestici or a Casalinghi. You can often find wattage converters and plugs too. There's one in Via dei Servi called Elettricitdei Fiorentini, they have everything! House and Cleaning Supplies Shops called Mesticheria are great places to find any type of general household supplies, you can also find VAPE and other anti- mosquito devices! Hairdressers / Estheticians Hair: *Din Hair Stylist Via Faenza, 12/r ...... tel. 055 287 500 Jean Louis David Lungarno Corsini 50 ...... tel. 055 216760 International Studios Chiasso Soldanieri 8/r ...... tel. 055 293393 Pino Capasso Largo Alinari 20 ...... tel. 055 294179 *Princess Via de'Rondinelli 6/r ...... tel. 055 0120595 *Antica Tintoria 14 hair lounge Lungarno delle Grazie 14-16/r ...... tel. 055 2260024

Body:Istituto Vivoli Via Panzani 13 (waxing, facials, manicure, tanning bed) *Estetica Hito Via De' Ginori, 21 (manicures, massage, make-up for special occasions) Oasi Via Alfani 53/r (solarium, waxing) Tropical Via Cavour 19 (tanning beds)

* They have English speaking staff on duty. Laundry services Wash-Dry Via dei Servi 105, ...... tel. 055 291504 Ondablu Via Guelfa 22a/r (from 8am to 10pm) Lavamatic Via dei Serragli 60/r, ...... tel. 055 283134 VAT INFO VAT REFUND FOR PURCHASES MADE IN ITALY BY EU NON-RESIDENT SUBJECTS HOW TO GET VAT REFUND OR RELIEF: SHOP: Shop where you see the Global Refund Tax-free Shopping sign (over 190,000 stores worldwide) and simply ask for your Global Refund Cheque. Purchase must exceed 154,94. Please make sure your name, address and passport number have been correctly entered on your Global Refund Cheque*. Remember not to use your purchases before leaving the European Union. CUSTOMS STAMP: When leaving the European Union, you have to show your purchases, Global Refund Cheque*, and passport to European Union Customs officials and have your Global Refund Cheque* stamped. This must be done within three months of month of purchase. If you are traveling by air, obtain the Customs stamp before checking in your luggage. Please remember that without the European Union Customs stamp on your Global Refund Cheque*, Global Refund cannot process your refund! CASH IN: Please don't forget to hand in your Customs stamped Global Refund Cheque* to the Global Refund Desk after Passport Control (the main desks are listed on the back of your Global Refund Cheque*) Global Refund will give you an immediate cash refund, or credit you in any way of your choice. Or, if you prefer, you can mail your Global Refund Cheque* to Global Refund, using exclusively the prepaid envelope provided in the

12 shop, and Global Refund will credit your refund. Global Refund Cheque* = Fattura Tax-free TO GET REFUND WITHIN 10 DAYS OF PURCHASE: At Global Refund Contact Points (Town Centre) you can also obtain an advance cash refund of the VAT. Just bring your Tax-free form, credit card and passport to any Contact Point within 10 days of you purchase. Your refund will be in foreign currency for a maximum amount equivalent to $500. Firenze Forexchange Via Por S. Maria, 3r Via dei Calzaiuoli, 42r

FREE TIME /SPORTS ACTIVITIES Bicycle rentals and more Alinari Via S.Zanobi 38/r www.alinarirental.com ...... tel. 055 280500 Segway Firenze (bike rentals available) Via dei Cimatori 9/r www.segwayfirenze.com ...... tel. 055 2398855 Florence by Bike Via S.Zanobi 120/r www.florencebybike.it ...... tel. 055 488992 - 055 480814 Carta Giò Card Palazzo Giovane, in Vicolo S. Maria Maggiore 1. website: http://portalegiovani.comune.fi.it/cartagiovani/convenzioni_public_list.php milleeunabici has 4 locations around the city (*Stazione Santa Maria Novella, *Campo di Marte, *Piazza Vittorio Veneto and *Piazza Ghiberti) for more information take a look at their website: http://www.firenzecittaciclabile.org/milleeunabici.html Car Rentals Auto Europa Via il Prato 47/r www.autoeuropa.it ...... tel. 055 2657677 Hertz Via M. Finiguerra 33/r www.hertz.it ...... tel. 055 282260 Avis Borgo Ognissanti 128/r ...... tel. 055 213629 For travelling around Tuscany Chianti Valdarno ...... tel. & fax. 055 8335585 Gyms/Palestre Palestra Ricciardi, Borgo Pinti 75, www.palestraricciardi.it ...... tel. 055 2478444 Palestra Gymnasium, Via Palazzuolo 49/r ...... tel. 055 293308 Klab Wellness Center, Via dei Conti 7 www.klab.it ...... tel. 055 2655128 Swan Via de Pepi 28 www.palestraswan.net ...... tel. 055 240802 Martial Arts Budokan, Borgo Pinti 5 www.budokanfirenze.net ...... tel. 055 2344605 Ki Dojo Via Gordigniana 20/M and Viale Corsica 3/r [email protected] ...... tel. 055 362090 Swimming The heart of the city does not offer a lot of space for pool-sized facilities, so you will probably have to travel a little outside the city walls to find a pool. Outdoor pools are only open in the summer.

Bellariva Lungarno Colombo 6, open in the Summer ...... tel. 055 677521 Le Pavoniere, Via della Catena 4 (inside the Cascine Park) ...... tel. 055 3215644 Costoli Viale Pasquale Paoli - open daily in the Summer ...... tel. 055 6236027 Rari Nantes, Piscina Gigi Raspini, Lungarno Ferruci 24 ...... tel. 055 6812141 - 055 680979 Tropos Via Orcagna 20/A ...... tel. 055 679746 Golf Golf Club Ugolino, Impruneta, 18 hole course ...... tel. 055 2301009 Golf Club Parco di Firenze Via P. Fedi 27 ...... tel. 055 785627 Rowing Società Canottieri Firenze Lungarno dei Medici 8 ...... tel. 055 211093 - 055 231010 Società Canottieri Comunali Lungarno Ferrucci 6 ...... tel. 055 6812151 Tennis Circolo Tennis Cascine Viale Visarno 1 ...... tel. 055 354326 A.S.S.I. Arno Soc. Sportiva Italiana-Sezione Tennis Via Michelangiolo Buonarroti, 64 ...... tel. 055 6810746 Emanuel Battisetta (offers private lessons) ...... tel. 055 354326

13 CASCINE PARK Florence’s "Central Park" is a great place to take walks or jog, rollerblade, play soccer, etc. In the daytime (not advisable at night)

CULTURAL EVENTS IN FLORENCE Information about what's happening every month in Florence: museums, shows, art exhibits, can be obtained by going to the Tourist Information Office - Via Cavour, or by purchasing the magazine FIRENZE SPETTACOLO at the news stand. Concerts, Plays, Operas, Ballets: tickets and listings of nearly all concerts, plays, operas, etc. are available at Box Office Via Delle Vecchie Carceri 1 ...... tel. 055 210804 cinema and cultural events Foreign films released in Italy are almost always dubbed, which makes it intriguing to go to a film and see your favorite actors speaking in a foreign tongue. However, if you want to hear Harrison Ford speaking in his usual tones, try the Original sound theaters below.

Odeon CineHall Via Sassetti 1 ...... tel. 055 214068 On Mondays and Tuesdays www.cinehall.it/odeon original sound.asp

British Institute of Florence Lungarno Guicciardini 9 ...... tel. 055 26778270 On Wednesdays www.britishinstitute.it

Polo Museale of Florence Is a website that provides information about museums, upcoming and current exhibitions taking place in Florence and much more. Take a look at their website and start planning your cultural excursion(s). www.polomuseale.firenze.it/english SAFETY TIPS Florence is a safe city, as long as you follow common sense and take precautions.

* Always carry a copy of your passport with you. Carrying a personal document is mandatory by law, but it is always safer when you are in Florence, to carry the xerox copy rather than the original. Note that while traveling, or going to the bank or the American Express offices, you will need your original.

* Beware of pick-pockets. Pick-pockets feed on easily accessible purses or wallets in large crowds and packed buses. They concentrate near the main tourist attractions and museums; Avoid carrying your wallets in the outside pocket or at the top of your backpacks. Never carry too much cash on you.

CULTURAL TIPS The value and benefits of your study abroad program are in large part determined by your attitudes, behavior and responsibility. First of all please keep in mind that things are not better or worse in your host country they are just different! You must always keep in mind and accept that your host country has a different culture, political situation and history and that you are a guest, therefore the burden of adaptation is on you, not the natives around you. Keeping this in mind, you will give yourself more opportunities to see and experience things and you will be able to engage more easily with locals. The more you interact, the more rewarding your overall study abroad experience is likely to be. Although it can at times be frustrating, you should try to maximize your contact with local students and non-students. You will learn and enjoy your time abroad further, if you are in touch more with the people around you. Here are some tips to help you make the most out of your time abroad:

- Be flexible - Be ready to adapt - Get out and explore - Try not to judge the people and culture but to observe differences - Keep a positive attitude - Get in touch with and learn from the local population - Treat people with respect - Do not take any health or safety risks

14 Drink ing in Public You will probably find that Italians enjoy social drinking as much as many Americans, but they frown upon drunkenness and do not find it amusing or indeed tolerable. Walking around the city with an open bottle of alcohol may result in a fine, it is not a local custom. Know the law, local customs, and your limits. Tipping In most restaurants you will be charged a coperto (cover charge) equal to two dollars (approx.) for one person seated. This nominal charge appears to have originated as the fee for the staff to cover the table with a tablecloth and serve bread. Tipping is separate, and up to you, but the coperto is a standard. Standing in line Throughout Italy most people seem reluctant to stand in line. They often crowd around bank teller windows, ticket booths, food stands and cashiers with little respect for the fact that somebody else arrived there first. This can be a really nerve-racking cultural experience for most Americans who are used to an orderly line. It is something that takes getting used to, and might require you to be a bit more assertive. Just understand that this is another cultural factor, and not a display of mean spirited behavior.

APARTMENT TIPS Please be conscience: the use of water, electricity, gas and telephone are very expensive in Italy, compared to what you are used to here are a few tips to keep the bills under control:

*Avoid taking 30 minute showers or innumerable baths each day - also because your roommates might have ice-cold showers!

* The toilet is not a disposal - don't risk clogging it by flushing things like hair, dental floss, sanitary items or the like.

* When using your washing machines realize that cycles take longer (nearly an hour!) so wait until you have a full load. Use 50-60ºc water for whites and 30ºc for dark colors. You may want to wash delicate items (sweaters for example) by hand. To dry clothes, use the clothes lines or hang things near the heater.

*The tap water in Florence is absolutely safe to drink, but drinking may not agree with your taste-buds. You can find bottled water at any local food store or bar, but it is generally less expensive if bought in bulk at the supermarket.

*With regards to electricity - please note - the buildings in Florence are rather old... so having the washing machine, a hair dryer, and all the lights on may cause your fuse to blow. It’s easy to fix, you need to know where the circuit breakers are and you just have to flip the switch. But you can avoid that problem by only using what you need. If you go away for the weekend, Don’t leave any lights on!! * Stoves and ovens are generally gas operated. You will have a switch or valve to turn on the gas. You must ignite the burners on the stove with a match or a sparker, which you can buy at the supermarket. Turn off the gas when you leave for long periods of time, just to be safe. When it turns cold, the heaters do not have to be on HIGH all night, they tend to get warm quickly, and will last through the night.

The best way to keep your rooms cool in the summer is to keep them dark. Close the outside shutters during the hottest part of the day and your room will feel air-conditioned.

MISSING HOME? One of the reasons that made you decide to take part in a study abroad program, was that you were probably hoping to make new friends and learn a lot about the culture in your host country. Yet, when you find yourself having to deal every day with unknown situations in a foreign language and unfamiliar surroundings, you can get frustrated and stressed, no matter how broad-minded or prepared you may be. When you travel and live in a foreign culture, most things familiar are removed. This kind of feeling is called culture shock. Culture shock is a normal and necessary part in making the transition from one culture to another. As time goes by, though, you will begin to feel more comfortable with the local language, ways of doing things and you will begin to be a much more independent person. Mostly, everyone you see at school is experiencing these feelings in one way or another. Remember that you are not alone. During these times it really helps to remember all of the hard work and planning you put into getting here.

The following are some helpful tips to help you handle culture shock. Participate Just watching life go on around you isn't good enough you really need to try things for yourself. Don't worry about making a mistake. Active participation also in conversation is very important and your efforts will be appreciated!

15 Talk about it! Don't forget the Student Services Advisor and the staff are here to help you. We have encountered many other students with the same issues in the past and know what it feels like to be homesick in a new place. Just be willing to discuss your concerns. INTRODUCTION TO THE CITY OF FLORENCE Central Florence is quite small and can easily be explored on foot. Here is a quick overview of the most well-known landmarks. Keep in mind that, should you ever get lost, a very good way to figure out where you are is to go into any bar and ask to see their Tutto Città a booklet with a street index, detailed maps and bus routes.

Il Duomo (Cathedral of Santa Maria del Fiore) is the most recognizable monument in all of Florence. It is famous for its construction (the Cupola) and its builder, Filippo Brunelleschi. It will therefore serve as your point of reference. If you are ever lost, simply ask “Dovè il Duomo?” and you are on your way.

Baptistery is a large, octagonal building where the royalty of Florence used to be baptized. Stop for a look at the famous doors by Ghiberti.

Via de Calzaiuoli starts right in front of the Duomo and leads to Piazza della Signoria. This street is filled with fashionable and expensive shops and occasionally you will see street artists and performers.

Via Roma runs parallel to Via de Calzaiuoli. It also contains a lot of fashionable and expensive shops. It leads you to Piazza della Repubblica, if you continue on you will arrive at Ponte Vecchio, famous for its jewelery shops. A little historical information before it was taken over by the famous shops today it was packed with butcher shops and merchants.

Via de'Tornabuoni and Via delle Vigna Nuova, offers luxury shopping of top fashion houses like Gucci, Pucci, Ferragamo, Hermes, Armani, Braccalini, Cavalli, Etro and much much more. If your curious to see the latest and hottest fashions take a stroll or shop till you drop!

Piazza della Repubblica bustles with everyday traffic of people heading to work or conducting business. It is flanked on both sides by upscale bars/restaurants that move outside when the weather turns warm. Here is where you will find the post office and many public phones.

Piazza della Signoria. As you enter the square, you will see a group of famous statues (mostly replicas of the originals now housed in various museums in the city). Piazza della Signoria has functioned as an important social and political gathering place from the Renaissance period until today. The Palazzo (huge building) served as the home of the city government during the Renaissance.

Galleria degli Uffizi is situated to the right of Piazza Signoria, facing the statues and is one of the world's most famous museums. It houses works by such artists as Botticelli and Da Vinci. The courtyard of this U-shaped building is often filled with street performers, artists and students gathering to talk.

Fiume Arno. If you continue straight to the bottom of the Uffizi, you will come to Fiume Arno (Arno River). The Arno divides the city in two parts; 80% of the city lies on the side on which you stand. The rest, including the Pitti Palace and the Boboli gardens, lies on the other, known as Oltrarno. It is far less touristy and worth a visit for a taste of authentic Florence.

Remember 1966: All over Florence keep an eye open above head height for the wall plaques commemorating the levels reached by the flood waters of the River Arno on 4 November 1966. You'll notice them particularly in the Santa Croce area, one of the lowest, and worst hit, parts. The floods were a catastrophe for the city and its arts treasures.

BASIC ITALIAN Italian pronunciation is totally consistent. The c and the g are hard when they are followed by an a, o or u (as in 'cat' and 'got', and soft when followed by an e or an i (as in 'child' 'geranium'). Useful words and phrases Good morning ...... Buon giorno Good afternoon/night ...... Buona sera/buona notte Hello/goodbye ...... Ciao/arrivederci Please ...... Per favore Thank you ...... Grazie You're welcome ...... Prego How are you? ...... Come stai?/Come sta? I'm fine ...... Sto bene I'm sorry ...... Mi dispiace 16 Basic vocabulary I do not understand ...... Non capisco Left ...... Sinistra Right ...... Destra Entrance ...... Entrata Exit ...... Uscita Open ...... Aperto Closed ...... Chiuso Good ...... Buono Bad ...... Cattivo Big ...... Grande Small ...... Piccolo More ...... Più Less ...... Meno Hot ...... Caldo Cold ...... Freddo Today ...... Oggi Tomorrow ...... Domani Yesterday ...... Ieri How much is it? ...... Quanto costa/costo? When? ...... Quando? Emergencies Where is the nearest telephone? ...... Dovè il telefono piu vicino? There has been an accident ...... C’é stato un incidente Call the Police ...... Chiama/Chiamate la Polizia Call a doctor/an ambulance ...... Chiama/Chiamate un dottore/un'ambulanza First Aid ...... Pronto Soccorso Where is the nearest hospital? ...... Dovè l'ospedale piu vicino? Help! ...... Aiuto!

FLORENCE BY NIGHT Nightlife in Florence offers dozens of options. The monthly magazine Firenze Spettacolo lists all of the events in the Florence area and can be bought at any news stand. Florence is like anywhere else: the hotspots change almost from month to month. Ask your Italian friends or conversation partners where the current hot spots are for the latest update. The following list gives some indications. NIGHTLIFE Although the corner bars are full during the day for espresso and gossip, another favorite hour for bars is aperitivo, or Happy hour From 6:30 to 8:30 pm, you can often find Italians out for a glass of prosecco or a before-dinner cocktail, and bars cater to the crowd with often bountiful spreads of appetizers.

ANGELS Restaurant & Wine Bar. The bar is open from 6 p.m. to midnight. The restaurant is open from 7:30 pm until 10.30 p.m. Brunch is served on Sundays. Via del Proconsolo, 3 ...... tel. 055 2398762 ART BAR Serving the best mixed drinks in the city, it is famous for towering fruit cocktails. Candles make for an intimate atmosphere. Via del Moro, 4r ...... tel. 055 287661 CAFFELA TORRE Open till late at night. Live music . Its happy hour offers one of the best food spreads in town the drink may be more expensive, but you can pretty much do dinner! Lungarno Cellini, 65r ...... tel: 055 680643 CAFFEMEGARA Cocktail bar, very close to one of the most fashionable shopping areas in town. Via della Spada, 11/13 ...... tel. 055 211837 CUCILIA A nice cafè with lovely books for all ages, they also have aperitivio nights take a walk on the other side and see what new events they are planning. Via dei Serragli, 3/r ...... tel. 055 2776205 NOIR Cool atmosphere with an equally cool crowd that spills into the street at the right hour. A you-lookinat-me-lookin-at-you crowd. Sunday brunch is served. Lungarno Corsini, 12/14r...... tel. 055 210751 DOLCE VITA Popular with the trendy, upscale Florentines. Outdoor seating in the summer. Piazza del Carmine ...... tel. 055 284595 HEMINGWAY - The best hot chocolate in Florence. Sweet aperitif Sunday brunch. Piazza Piattellina, 9/r ...... tel. 055 284781 JAZZ CLUB - A piano bar that offers the best live jazz in town requires you join their Social club. Via Nuova deCaccini, 3 ...... tel. 055 2479700

17 LA CITE'- A cafè and bookstore that offer many venues as well as chill time to study or enjoy a cappuccino with friends. Borgo San Friediano, 20r, www.lacitelibreria.info ...... tel. 055 210387 LOCHNESS - An after hour bar to head to when all the rest are closed. Stays open until 5:00am. They even have live performances on various nights. Via dei Benci, 19/r NEGRONI Cocktail bar offering a great choice of appetizers. Nice, warm atmosphere. Via dei Renai,17r ...... tel. 055 243647 POP CAFE A hip and happening place where you will find artist, musicians and more. They serve a vegetarian aperitivo also from 7:30-9:30pm. Piazza Santa Spirito, 18 ...... tel. 055 513852 REX CAFE’ Good cocktail bar with an interesting mix of foreign and Italian regulars. (Via Fiesolana, 25r...... tel. 055 2480331 ROSE’S CAFE’ Light lunch Via del Parione, 26r...... tel. 055 287090 SALAMANCA Latin Disco bar with Spanish restaurant. Via Ghibellina, 80r...... tel. 055 2345452 SHOZAN The Fusion Bar Brunch Vicolo dell'oro, 3 ...... tel. 055 27266987 SLOWLY CAFE’ Very crowded, American bar. Light lunch, happy hour and late supper. (Via Porta Rossa, 63r...... tel. 055 2645354 VOLUME A newly revamped hot spot where the crowd spills over into the piazza. It was one of the last craftsmanship workshop left in this famously renown artisan quarter. It is not a bar, nor a club but a new idea of a museum! Check it out you will not be disappointed and catch a glimpse of a true artisan treasure. Piazza Santo Spirito 5r, ...... tel. 055 2381460 ZOE A vibrantly colored, generally always fun bar. In summer, the crowd spills into the street at night. Via dei Renai, 13r...... tel. 055 243111 Pizzerias/Restaurants: GANZO, the schools cultural eno-gastronomic association Via dei Macci 85/r www.ganzoflorence.com ...... tel. 055 241076 Vico del Carmine, Via Pisana 40/r, ...... tel. 055 2336862 Pizza Man, Via dell'Agnolo 105/107r, ...... tel. 055 2480200 Il Pizzaiuolo, Via dei Macci 113/r, ...... (dinner reservations recommended) tel. 055 241171 Gusta Pizza, Via Maggio 46r, ...... tel. 055 285068 Acqua al 2, Via della Vigna Vecchia 40/r, ...... tel. 055 284170 Trattoria "Mario", Via Rosina 2, ...... tel. 055 218550 Za'Za', Piazza del Mercato 26/r, ...... tel. 055 215411 Vegetarian restaurants/cafes: Il Vegetariano - Via delle Ruote 30/r www.il-vegetariano.it ...... tel. 055 475030 Caffelatte - Via Alfani 39/r ...... tel. 055 2478878 Sedano Allegro - Via Luigi Carlo Farini 1 www.ilsedanoallegro.com ...... tel. 055 2345505 La Raccolta - Via G. Leopardi 2/r www.laraccolta.it ...... tel. 055 2479068 Il Punto Macrobiotico Piazza Tasso 13 ...... tel. 055 221167 For special occasions: Coquinarius, Via delle Oche 15r, ...... tel. 055 2302153 Le Lance, Via Mantellini 2b, Fiesole (FI), ...... tel. 055 599595 La Fondue, Via della Fonderia 1r, ...... tel. 055 2286006 Il Latini, Via dei Palchetti 6r (Palazzo Rucellai), ...... tel. 055 210916 Il Garga, Via del Moro 48, ...... tel. 055 2398898 More info www.firenze.net www.firenzenotte.it www.timeout.com/travel/florence www.vivifirenze.it www.florencenewspaper.it www.theflorentine.net www.corrierefiorentino.correire.it www.polomuseale.firenze.it/english

18 GETTING HOME Getting to the Florence Airport For early morning flights, it is a good idea to reserve a taxi the night before. You should plan on arriving at the airport at least two hours before an international flight, and it takes about 30 minutes to get there in normal traffic. Every half hour the Vola in bus shuttle service connects the airport arrivals side with the S.M. Novella Railway Station (Via Caterina da Siena, 17). The journey takes approx. 25 minutes. Tickets (\5) can be purchased on board the bus. Getting to the Pisa Airport It is really easy to reach the Pisa Airport, both by train (look for Pisa Airport station) and via bus. .It will take about 1,5 hours. There is a bus which is departing from the Florence Station called terravision. You can book online at www.terravision.eu/airport_services.html Getting to the Rome Airport You may want to consider arriving in Rome the day before you are scheduled to leave, but if your flight leaves from Rome mid-day or after, you can take a Eurostar (the ride lasts 1 hour and 30 minutes) or Intercity train (2 hour ride) directly to Stazione Termini and from there the train Fiumicino Leonardo, that will take you to the airport in 30 minutes. Getting to the Milan Airports If your flight leaves early in the morning, you might consider taking a late afternoon train to Milan the day before your departure. From the Milan central train station you will need to take a shuttle to the Malpensa or Linate airport. The shuttles are right outside the station and depart frequently. The ride takes about an hour. Housing Check-out Procedures: You will recieve an email from the Housing Department containing details on how to check-out of your accomodations before the end of the session. If you have questins please contact them directly. Luggage Storage: Luggage Sitters: Corso dei Tintori 29r tel. 055 2436 Santa Maria Novella Train Station: Galleria di Testa (Ground Floor) tel. 055 235 2190 *Please contact the facilities directly for prices and hours of operation. Student Life and Development Department Location: Via dei Macci 53 (First Floor) 055. 0332748 Office Hours: Monday- Thursday 9:00am-6:00pm, Friday 9:00am-3:00pm by appointment. Department Contacts: Cristiana Gallai: Dean of Student Affairs ...... [email protected] Luciana Avallone: Housing Coordinator ...... [email protected] Student Services I. Health and Medical Services 24 hour Emergency number (347.376.9632) If you have a health or medical emergency please call the emergency cell immediately. Your emergency will be documented and the on-call advisor will assist you with your concern or problem. You will be required to give your name, home university, cell phone number and state your emergency.

II. Housing 24 hour Emergency number (335.714.6082) If you have housing provided by Palazzi, you will receive have assistance of the housing department throughout your stay in Florence. They will be your point of reference for everything concerning your apartment and room mates. Please remember things tend to move slower in Italy, but they will be working on your behalf. For housing emergencies (water or gas leak, fire or harmful situations that put you or your room mates life at risk)please call the 24 hour Emergency Cell. Office hours Monday - Thursday between 9:00am - 6:00pm and Friday 9:00-5:00pm by appointment. Your emergency will be documented and the on-call advisor will assist you with your concern or problem. You will be required to give your name, home university, cell phone number and state your emergency.

III. Activities

19 SPORTS-TIME Get in shape! Student Services created sports activities in connection with the academic courses offered to students. “ Mens sana in corpore sano” (mentally and physically healthy) is our philosophy. We understand that one must be in shape in all aspects of their life in order to truly appreciate their Italian experience here in Florence. Monday nights you’ll have the opportunity to meet up after a long day of classes to play team sports like soccer and volleyball (weather-permitting). For those students who like to jog, there is also a well lit, traffic-free path. We provide our students with a safe, friendly, monitored environment. Each semester we host the “Soccer Spectacular”, where students play with the staff and faculty. This creates a wonderful opportunity for our students to interact in a positive and fun evening with staff/faculty outside of the classroom.

Only want to observe your peers? No problem, we because we also welcome your team spirit. Come out & cheer for the teams… Toss your pom poms in the air & wave them around like you just don’t care! Please Note: Space is limited. * Please bring your own work-out clothes and proper footwear. Clean, changing facilities are available. Location: TBA Please consult the Student Services Calendar for details. Minimum of 8 people to play Coordinator: Fabrizio Polloni Sign-up: [email protected]

La Palestra A Work-out room for students, staff and faculty The sports activities offered by Student Services has expanded with a permanent work-out room housed in the Florence University of the Arts building at Corso Tintori 21. The Monday sports nights has been a huge hit with field activities such as volleyball and soccer; now there’s La Palestra! You can access the free weights, stationary bike and elliptical machine on a daily basis. Want to burn carbs and get a good work-out, don’t miss the Abs & Legs classes. Grab your gear and head down to la palestra. You can maintain your regular work-out routine or simply reduce daily stress. It’s a safe place for you to come when you’re not hitting the books or exploring Florence. And most importantly, students can enjoy this space for FREE! Important Rules: - No street clothes or shoes allowed in the work-out room - Please be respectful of the facilities & all other members - 20 minute Time Limit on all machines, if there is a line - Sign-up is mandatory for all classes (space is limited)! - Help us create a positive, fun environment!

NO SHOW POLICY: After 3 no-shows to scheduled classes, you will not be able to participate in ANY future classes for the remainder of the semester.

For more information or questions: [email protected] Location: Corso Tintori 21 (ground floor)

Connecting Cultures On-going Orientation Seminars, Community Service, Chat Pal and Italian Family Club. ”One’s destination is never a place, but a new way of seeing things.” Henry Miller - Writer On-going Orientation SEMINARS “I have really enjoyed all three of the Connecting Cultures sessions. The workshop, will give you an insight into the Italian culture, but it also provides a hands-on experience by encouraging interaction through conversation with the Italians that attend these workshops. These workshops have been really fun, (Italian culture, great people, and an Italian culinary treat at the end) what a great way to truly experience Italy!” Ellie (Spring student).

On-going Orientation program consists of 3 sessions and is designed to enhance the cultural awareness and to guide students through the study abroad experience. It allows students to maximize their educational outcome and personal growth during their time in Florence. Each session will consist of a lecture, workshop experience and discussion groups. Sessions will be held by specialized faculty highly experienced in the study abroad field. During each session information on how to connect with the Florence Community will be discussed. Italian students and second semester students will be invited. Refreshments will follow each session.

20 Chat Pal (Non-Credit Conversation Exchange) Conversation exchange is a free service offered by the Student Life & Development Department to connect Italian and foreign students. We will help students find a conversation partner. The Conversation Exchange program requires participants to meet at least once a week (one hour). Partners must speak in Italian for 30 minutes and 30 minutes in the student’s mother-tongue. Specific time and locations are arranged between the partners. Further information, opportunities and application deadlines will be announced at orientation and during the semester. Sign-up: [email protected] Community Service Students have the chance to join the community of Florence through the socially relevant experience of volunteering. Each semester we offer a variety of options. including annual events “Clean-up the World” and “Corri la Vita” (breast cancer walk). Throughout the year students can volunteer in various Florentine associations that work in the social or cultural sectors such as Museums, Canteens, Churches of different denominations, the British Institute Library, Angeli del Bello, Oxfam Italia, the Robert Kennedy Foundation, St. James Church and more… Students who are willing to take part in these projects MUST be seriously motivated. Volunteering in Florence is a wonderful opportunity for any student who wants to become actively involved in the everyday life of the city. It is also a very enriching and life altering experience. Further information, opportunities and application deadlines will be announced at orientation and during the semester. Sign-up: [email protected] Italian Family Club Mamma, Babbo, Fratello, Sorella, Nonna... The Italian Family Club is an extension of our popular Connecting Cultures and Community Services archives. The “IFC” gives students a more in depth, hands-on opportunity to get personally involved with an adoptive Florentine family. They will get an up close view of a typical Italian family. Through the Italian Family Club, the students will closely interact with their family members, while discovering and observing their unique habits and customs. Students and families will be “matched”, according to the characteristics and requirements of both parties. They will build a two-way relationship and communication skills that will develop over the semester through mutual and productive exchanges.

Participants are REQUIRED to make a time commitment to the family!

Please consult the Student Services Calendar for exact meeting dates, times and location. Sign-up: [email protected]

Snapshots Photography and more...

Almost everybody brings a digital camera to Florence. But have you ever used a pinhole camera? This series gives students a greater appreciation of photography. Snapshots takes you back to the basics. Students will build their own pinhole cameras and learn how to use them. Each student will be given a photo assignment and take to the streets to capture a “Snapshot” (special visual moment). They will also create unique frames to display their final prints.

Please consult the Student Services Calendar for exact meeting dates, times and location. Sign-up: [email protected]

MUSIC & CINEMA Connecting Through the Arts

Student Services is delighted to bring the arts into your world. Through entertainment one can gain an appreciation for the Italian culture through music and cinema. Music Music allows you to express your emotional range. It can bring joy to ones’ world or move one to the dance floor. It can capture sadness and bring tears to your eyes. Whatever state you are in or desire, music is a link that will take you there. Music night offers music lovers and musicians a chance to share their passion through a common language. Together, we will decide how best to express ourselves based on the talents and desires of the group. Possibilities include creating a band (or two!), playing a gig in a local spot, creating a CD in a professional recording studio, and anything else our talents or imaginations come up with. Location: TBA Please consult the Student Services Calendar for details. Time: TBA depends on type of activity Coordinator: Thomas Brownlees Sign-up: [email protected] 21 Cinema Of course you’re familiar with great directors Martin Scorsese (The Departed), Francis Ford Coppola (The Godfather) and Joseph Barbera (co-founder of Hanna Barbera). And let’s not forget about burgeoning new talents like Gabriele Muccino (The Pursuit of Happiness) and Gabriele Salvatores (Mediterraneo), who have their mark on the film industry. Cinema will be dedicated to exposing students to some of the most popular Italian classic films. These cinematic moments will give you another glimpse into this fascinating culture. As part of the intensive Italian language program, sQuola: The Center for Contemporary Italian Studies hosts a weekly lectures and films. All students and faculty are welcome. The Italian Lecture Series will feature contemporary Italian themes. The discussions will be immediately followed by a Q&A period. The one hour sessions are a great way to encourage our students to seek further knowledge about the Italian culture and history.

The Italian Film Series includes classic from the 50’s and 60’s and modern films that introduce the current themes of stereotypes, regionalism and religion in Italy. In the films these themes will be expanded upon from the past through the present. A complete program with details on the lectures and films will be distributed in all Italian language classes.

Location: TBA Please consult the Student Services Calendar for details. Time: TBA depends on type of activity Sign-up: [email protected] No sign-up needed for the Italian Film Series

Blending Student Journalism Blending is the journalistic activity offered by Student Services. We are looking for writers, photographers, copy editors, and graphic designers who are interested about publishing their experiences and perspectives gained in Florence. Each semester we publish 3 newsletters and 1 semesterly magazine written by the students, alumni, and faculty. Blending is published online and available in hard copy at all front desks (Apicius, FUA, sQuola, Diva, FAST) and at GANZO.

Studying abroad is a once in a lifetime experience that is all the more exciting when you can pass it along to others. You can capture life in Florence through photography, describe in words the panoramic beauty and culinary delicacies that surround you, explore community and social issues, or describe new destinations discovered on field trips. What’s the scoop on the monthly Ganzo events? Want to know more about your professors and how their chosen fields have influenced their lives? Intrigued by the Pitti fashion events? Wondering where the alumni are today? Contemplate your decision to come to Florence on your own in the students abroad section. Whatever you are thinking or feeling in Florence -we want to hear about it. In the various sections developed for the newsletter & magazine you’ll be able to address these specific issues by going on assignment and getting the latest information on your topics.

At Blending, we express your ideas through inquisitive, investigative and creative writing and photography printed on a dynamic, easy to read format for our readers. You will make new friends through collaboration, develop long lasting relationships with an attentive, experienced staff, inform fellow students of what’s going on in and around Florence, and give detailed updates to your friends and family back home. Let’s work together for a successful semester!

Please consult the Student Services Calendar for exact meeting dates, times and location.

Coordinator: Grace Joh Sign-up: [email protected]

22 MONTHLY NEWSLETTER The monthly newsletter is comprised of brief newspaper-style articles that capture current topics and breaking news, happenings at Apicius/FUA/sQuola/Ganzo/Student Services and the Florentine community, gastronomic news, field trips, commentaries, and sections that cover several academic departments. SEMESTERLY MAGAZINE The magazine is published once a semester and takes an in-depth look at topics in art, cuisine, faculty profiles, student experiences during internships, cultural explorations while studying abroad, critical issues in Florence and Italy, and much more.

Positions All participants are encouraged to submit articles and photos for publication. In addition, the following positions are offered to motivated students:

Copy editors, Photographers and Graphic editors for publication layout.Coordinator: Grace Joh For more information: [email protected] CITY WALKS & VIEWS Hilltop Views and Hidden Paths City Walks are designed to broaden students’ Italian experience from the cultural point of view through food, art and history. Students will see how Italy’s affluent/rich past still influences contemporary Italian culture and the world today. One of the most popular walks include a visit to the Oltrarno “other side of the river” area. It gives a glimpse into real Florentine lifestyle. Students are introduced to the old artisans. They also discover upcoming artists that keep the creative lifeline of the city flourishing. Visits include a local coffee producer, pasta factory, handmade paper and linens. The walks will broaden students understanding of the culture and physical surroundings they encounter during their time in Italy. City Views will allow students to witness the spectacular beauty of Florence and it’s surrounding areas from the local hilltops. The high vantage points from Piazzale Michelangelo and Fiesole offer much history and wonderful vistas to create one’s own postcard memories. The tranquility felt at the higher elevations is a pleasant change of pace from the hectic city center. Each semester offers a variety of interesting destinations.

Please consult the Student Services Calendar for exact meeting dates, times and location. Sign-up: [email protected] LINKS TO THE FLORENTINE COMMUNITY GANZO It is a cultural association that promotes the arts, wine and gastronomy, born out of the creative union, hard work, will, and experience of Apicius International School of Hospitality and Florence University of the Arts. The association, run by industry professionals and where students from both schools volunteer, offers lunch, dinner, aperitivo and a full wine list to both the Florentine and international public. The various dishes available are marked by the highest quality. Ganzo is open from midday to midnight, Monday to Saturday; it is a place where you can eat, drink, participate in cultural and artistic events, connect to wifi, and hang out!

WHAT CAN YOU DO FOR GANZO? - You can participate in the events: assist the advisory board team with organizing events, write for the Ganzo Gazette newsletter, as well as help with Public Relations. - You can help with restaurant activities and special events. Assist the professional team of Chefs with the catering services offered by the restaurant area. - You can help with reception and organization: you will assist the professional staff of GANZO with different hospitality services including Host and Waiters Please do not hesitate to contact us: [email protected] Ganzo is a Cultural Association created to encourage interaction and exchange between cultures. It is a non profit organization, made for the students with the students. We need the help of students, to accomplish our mission! Fedora Our cultural association that is dedicatd to the world of dolce. Baking & Pastry students have the opportunity to create a variety of delicious desserts in a quaint cafè setting. The experience also allows the local community to get a glimpes and sample of the upcoming pastry chefs. FLY Fashion Loves You is where one can find a unique store stocked with designer vintage clothing and original creations from FAST students. There are also featured, upcoming designers which creates another connection to the local community. Fashion is a major part of the Italian culture and Palazzi is proud to be a part of it’s continued growth. EFT Educational Field Trips

The mission of the cultural association EFT is to offer international students who are studying in Florence the opportunity to discover Italy and its culture by participating in field trips. Which have a strong didactic structure and that are led by an academic. Although the primary focus remains Italy, we have subsequently added trips to key cities elsewhere in Europe. We offer trips which are compatible with a student’s budget, while offering the most comfortable accommodations and travel arrangements (three and four star hotels, private chartered buses and sleeping car cabins on overnight trains). We have included in each trip academic activities (including professionally, guided museum visits, on-site talks with specialists or lectures by academics) along with leisure time. The balance of these activities creates a stimulating, enjoyable and informative cultural experience for students.

For more information & details about all trips offered: www.edufieldtrips.it

Coordinator: Francesca Tassinari [email protected] (for an appointment email Francesca)

Please refer to your Student Services monthly calendar as activity locations and times are subject to change or if you have any questions simply write to [email protected]

Sign-up is mandatory for Student Services activities. Failure to sign-up may cause activities to be canceled. We kindly ask you to respect this request. Knowing the accurate number of participants allows us to plan, organize & better serve you.

Acknowledgements This booklet was prepared by:

Student Life and Development Department Cristiana Gallai Kandace Phyall Luciana Avallone

Coordinators Olimpia Bozza Thomas Brownlees Grace Joh Fabrizio Polloni Melissa Rossi Francesca Tassinari

Art Director Gabriella Ganugi

Graphic Layout Alberto Simoncioni

www.palazziflorence.com Updated in June 2012