Better Borough, Brighter Futures

Ward Profiles

Fylingdales & Ravenscar

Scarborough Borough Council Better Borough, Brighter Futures Ward Profiles

Contents Page

Area Data 1

About Your Local Area 2 Your Borough, Your Say Data 2 Overall Satisfaction with local area 2 Most important and most needs improving 3 Where £10 spend and 2 hours would be spent 5 Comparison of importance, achieving spend and time on each theme 7

Better Places 9 A clean, green and attractive environment to be proud of 9 Quality of Life Measures 10 Performance Measures 10 Your Borough, Your Say data 11 Importance 11 Achieving 11 What more could be done 12 Could do to help 13 Frequency of use and Service Satisfaction 14 Street Cleansing 14 Household waste collections 15 Household recycling collections 16 Maintenance of grass verges 17 Parks and open spaces 18

Vibrant town centres 20 Performance Measures 20 Your Borough, Your Say data 21 Importance 21 Achieving 21 What more could be done 22 Could do to help 23

A vibrant culture and heritage offer 24 Performance Measures 24 Your Borough, Your Say data 25 Importance 25 Achieving 25 What more could be done 26 Could do to help 27 Frequency of use and Service Satisfaction 28 Museums / galleries (Rotunda, art gallery etc.) 28 Theatres (Open Air Theatre, Scarborough Spa, 30 Pavilion, Stephen Joseph Theatre etc) Better Lives 32 Happy healthy people 32 Quality of Life Measures 33 Performance Measures 33 Your Borough, Your Say data 34 Importance 34 Achieving 34 What more could be done 35 Could do to help 36 Frequency of use and Service Satisfaction 37 Sports / leisure facilities (Sports Village, Whitby Leisure Centre 37 etc.) Playgrounds 39

Thriving and engaged communities 40 Quality of Life Measures 40 Performance Measures 40 Your Borough, Your Say data 41 Importance 41 Achieving 41 What more could be done 42 Could do to help 43 Frequency of use and Service Satisfaction 44 Community Centres (Falsgrave Community Centre, Evron 44 Centre etc)

A borough where all feel safe 45 Quality of Life Measures 46 Performance Measures 46 Your Borough, Your Say data 47 Importance 47 Achieving 47 What more could be done 48 Could do to help 49 Frequency of use and Service Satisfaction 50 Dog warden service 50 Public conveniences 52 Brighter Futures 54 Economic growth that benefits everyone 54 Quality of Life Measures 55 Performance Measures 56 Your Borough, Your Say data 57 Importance 57 Achieving 57 What more could be done 58 Could do to help 59

A premier visitor destination 60 Your Borough, Your Say data 60 Importance 60 Achieving 60 What more could be done 61 Could do to help 62

A well connected place 63 Quality of Life Measures 64 Your Borough, Your Say data 65 Importance 65 Achieving 65 What more could be done 66 Could do to help 67 Frequency of use and Service Satisfaction 68 Council's car parks 68

Better Homes 70 A good quality home for all 70 Quality of Life Measures 71 Performance Measures 72 Your Borough, Your Say data 73 Importance 73 Achieving 73 What more could be done 74 Could do to help 75

Better Council 76 An efficient, effective and financially sustainable council 76 Quality of Life Measures 76 Performance Measures 77 Your Borough, Your Say data 78 Frequency of use and Service Satisfaction 78 Local taxation services (e.g. council tax and business rates) 78

Your Borough, Your Say Data 79 About Volunteering 79 Information and Communication 82

Indicies of Multiple Deprivation (IMD) 84 Better Borough, Brighter Futures

Ward Profile

Ward: Fylingdales & Ravenscar

Area Data

Population Ward - Fylingdales & Ravenscar Whole Borough Population estimates 3,461 108,793 Population density (person per 54.7 345 square mile)

Gender No. % No. % Males 1,637 47.3% 52,833 48.6% Females 1,710 49.4% 55,903 51.4%

Age No. % No. % 0 - 15 years of age 470 13.6% 17,492 16.1% 16 - 64 years of age 1,803 52.1% 61,949 56.9% 65 and over years of age 1,074 31.0% 29,295 26.9%

Households Ward - Fylingdales & Ravenscar Whole Borough Households estimates 1,471 49,435 Average person per household 2.4 2.2 Area - Square miles 63.2 315

Page 1 About your local area

Your Borough, Your Say Data Overall satisfaction with local area as a place to live

Ward - Fylingdales & Whole Borough Ward - Fylingdales & Ravenscar Whole Borough Ravenscar Very Satisfied Average Satisfaction 66.6% 64.4% / Satisfied

Very Satisfied 13.7% 16.7%

Satisfied 52.9% 47.7% Neither satisfied nor dissatisfied Neither satisfied nor 27.8% 18.3% dissatisfied

Dissatisfied 5.6% 13.8% Very Dissatisfied / Dissatisfied Very Dissatisfied 0.0% 3.5%

Don't know / No opinion 0 1

Trend average satisfaction 2011/12 2013/14 2019/20 Ward - Fylingdales & Ravenscar 94.6% 95.8% 66.6% Average Satisfaction Whole Borough 79.0% 80.2% 64.4% Ward - Fylingdales & Ravenscar Whole Borough 100% 80% 60% 40% 20% 0% 2011/12 2013/14 2019/20

Page 2 What things are important and what think most needs improving in local area.

Most important? - Top 10 Most needs improving? - Top 10 Ward - Fylingdales & Ravenscar Whole Borough Ward - Fylingdales & Ravenscar Whole Borough

1 Clean Streets Clean streets 1 Car parking Public conveniences

Climate change / environmental 2 Car parking Crime and anti-social behaviour 2 Crime and anti-social behaviour sustainability Waste and recycling enforcement 3 Public conveniences 3 Public conveniences Clean streets e.g. fly tipping littering Maintenance of grass verges and Waste and recycling enforcement 4 Clean beaches 4 Job prospects grass cutting e.g. fly tipping littering Waste and recycling enforcement Maintenance of grass verges and 5 Health and wellbeing 5 Regeneration of the borough e.g. fly tipping littering grass cutting

6 Public conveniences Household waste collections 6 Clean Streets Car parking

7 Clean beaches Household recycling 7 Crime and anti-social behaviour Job prospects

Waste and recycling enforcement 8 Household waste collections Parks and open spaces 8 Homelessness / rough sleeping e.g. fly tipping littering Climate change / environmental 9 Household recycling Regeneration of the borough 9 Affordable decent housing sustainability Maintenance of grass verges and 10 Flood and coastal protection Car parking 10 Dog warden service grass cutting

Page 3 Comparison of importance against what most needs improving - Fylingdales & Ravenscar

High Low

The borough's Low

Low harbours Licensing (taxis, pubs etc) Food safety

Theatres Environmental Marketing of the protection (noise, borough pollution) Empty homes Playgrounds / play areas CCTV More new Tourism information homes and advice Parks and open Household recycling spaces Community activities

Clean … Sports and leisure Cultural facilities Important Homelessness / Health and facilities rough sleeping wellbeing Household waste collections Regeneration of the …

Waste and recycling enforcement e.g. fly tipping Flood and coastal littering protection Dog warden service Clean Streets Crime and anti- Affordable decent housing social behaviour Maintenance of grass verges and grass cutting Job prospects

Public Top10 conveniences

Car parking Climate change / environmental High High sustainability High Low Top 10 Most Needs Improving

Page 4 Where £10 and 2 hours would be spent

£10 to spend ranked (highest to lowest values) 2 hours available to volunteer ranked (highest to lowest hours) Ward - Fylingdales & Ravenscar Whole Borough Ward - Fylingdales & Ravenscar Whole Borough A clean, green and attractive A clean, green and attractive A clean, green and attractive A clean, green and attractive 1 1 environment to be proud of environment to be proud of environment to be proud of environment to be proud of

2 A borough where all feel safe A borough where all feel safe 2 Happy healthy people A borough where all feel safe

3 Thriving and engaged communities Vibrant town centres 3 A vibrant culture and heritage offer Happy healthy people

4 A good quality home for all Happy healthy people 4 Vibrant town centres Thriving and engaged communities

5 Vibrant town centres A well connected place 5 A good quality home for all A vibrant culture and heritage offer

Economic growth that benefits Economic growth that benefits 6 A vibrant culture and heritage offer 6 A premier visitor destination everyone everyone Economic growth that benefits 7 Happy healthy people 7 A borough where all feel safe Vibrant town centres everyone

8 A premier visitor destination Thriving and engaged communities 8 Thriving and engaged communities A good quality home for all

9 A well connected place A premier visitor destination 9 A well connected place A premier visitor destination

Economic growth that benefits 10 A vibrant culture and heritage offer A good quality home for all 10 A well connected place everyone

Page 5 Comparison of how much money and how much time would be spent on the themes - Fylingdales & Ravenscar

High Low

Low Low

A borough where all feel safe

A well connected place

Thriving and engaged Economic growth that benefits

communities everyone Spend

A vibrant culture and heritage offer Vibrant town centres A good quality home for all Happy healthy people

A premier visitor destination A clean, green and attractive

environment to be proud of

High High

Hours Low High

Page 6 Comparison of £10 to spend, 2 hours free, importance and achieving the 10 themes

Ward - Fylingdales & Ravenscar £10 to spend 2Importance hours free ImportanceAchieving Achieving £10 to spend 2 hours free Average rank across Average Average Total Total all 4 Rank Rank Score Rank score (out Rank Value Time questions (out of 5) A clean,of green10) and attractive environment to be proud of A clean, green and attractive 2.5 £35 1 11 1 4.56 2 4.4 6 environment to be A borough where all feel safe Happy healthy people proud of Happy healthy 5.0 £6 7 1 2 4.57 1 3.9 10 people Thriving and Thriving and engaged A good quality home for all engaged 6.5 £10 3 0 7 4.18 8 4.1 8 communities communities Vibrant town centres 5.5 £9 5 1 2 4.35 6 4.0 9 A vibrant culture and 5.5 £0 10 1 2 4.04 9 5.6 1 heritage offer A well connected place Vibrant town centres A premier visitor 5.5 £5 8 1 2 3.93 10 5.1 2 destination Economic growth that benefits 5.3 £9 5 0 7 4.42 5 4.5 4 everyone Economic growth that benefits A vibrant culture and heritage A well connected everyone offer 5.8 £4 9 0 7 4.46 4 4.6 3 place A premier visitor destination A good quality home 4.8 £10 3 1 2 4.29 7 4.3 7 for all A borough where all 4.3 £14 2 0 7 4.47 3 4.5 5 feel safe

Key Good Lower the rank = higher importance, theme being achieved, high amount to spend and higher time available

Higher the rank = lower importance, theme not being achieved, lower amount to spend and less time Bad available

Page 7 Whole Borough £10 to spend Importance2 hours free ImportanceAchieving Achieving £10 to spend 2 hours free Average A clean, green and rank across Average Average Total Total attractive environment all 4 Rank Rank Score Rank score (out Rank Value Time to be proud of questions (out of 5) of 10)

A borough where all feel A clean, green and Happy healthy people attractive safe 1.3 ##### 1 584 1 4.50 2 5.5 1 environment to be proud of Happy healthy 3.0 £999 3 240 3 4.46 3 5.4 3 people A good quality home for Thriving and engaged Thriving and all communities engaged 7.0 £508 8 168 4 4.07 10 5.0 6 communities Vibrant town centres 6.8 £860 5 87 7 4.45 5 4.6 10 A vibrant culture and 6.0 £490 9 152 5 4.23 8 5.4 2 heritage offer A premier visitor A well connected place Vibrant town centres 8.3 £483 10 63 9 4.18 9 5.3 5 destination Economic growth that benefits 6.0 £940 4 105 6 4.45 6 4.9 8 everyone A well connected 7.5 £582 7 Economic47 10 growth 4.45that 4 4.8 9 A vibrant culture and place benefits everyone heritage offer A good quality home 7.0 £616 6 67 8 4.42 7 4.9 7 for all A premier visitor A borough where all 2.3 ##### 2 243 2 4.75 1 destination5.4 4 feel safe

Key Good Lower the rank = higher importance, theme being achieved, high amount to spend and higher time available

Higher the rank = lower importance, theme not being achieved, lower amount to spend and less time Bad available

Page 8 Better Places

A clean, green and attractive environment to be proud of

We aim to create better places - Places that are vibrant, where people want to spend time, generating the right environment for economic, social and cultural prosperity

Together . Create a clean, green and attractive environment to be proud of we will: . Work to develop a more sustainable Borough, where climate change matters

. There is a reduction in household waste collected and an increase in the amount of waste recycled . Satisfaction with street cleanliness has improved and there is little or no fly tipping or posting in the borough . Our parks and green spaces are well used, and satisfaction levels are high What . Our communities have a sense of ownership towards our parks success . There is a reduction in the mess caused by seagulls looks like: . There are sustainable coastal and flood defences . Buildings are high quality, well designed and attractive . The use of single-use plastics in the borough has decreased . We have reduced our impact on climate change

Page 9 Quality of Life Measures Ward - Comparison to Comparison to Fylingdales & Whole Borough Borough England Ravenscar Air quality indicator (2019 Indices of 0.48 0.62 Better 1.00 Better deprivation)

AHAH Air quality domain 2017 4.42 7.65 Better 26.8 Better

Greenspace coverage, public parks and gardens (% of area covered by public 0.12 0.14 Worse 0.80 Worse parks and gardens)

Greenspace coverage, total (% of an area 0.30 0.85 Worse 2.20 Worse that is covered by green space)

Performance Measures - Whole Borough

Current figure Previous figure Comparison

Percent of waste sent for recycling 40.3% (2019/20) 35.3% (2018/19) Better

Residual household waste per household (kg) 457.05 (2019/20) 503.06 (2019/19) Better

Per capita CO2 emissions in the LA area 4.8 (2018) 4.8 (2017) Same

Percent of recycling waste contamination rate 6.4% (2019/20) 5.8% (2018/19) Worse

Number of garden waste scheme subscribers 14,445 (2019) 16,995 (2018) Worse

Page 10 Your Borough, Your Say Data

Theme - A clean, green and attractive environment to be proud of

Importance

Ward - Ward - Fylingdales & Ravenscar Whole Borough Fylingdales & Whole Borough Ravenscar Very important / Important

Average importance 94.8% 94.8%

Very Important 60.9% 57.5% Neither important not not Important 34.0% 37.3% important Neither important nor not 5.2% 3.4% important Not that important 0.0% 1.0% Not important at all / Not that important Not important at all 0.0% 0.8%

Achieve this theme rate on a scale of 1 to 10, where 1 is ‘no, not at all’ and 10 is ‘yes, absolutely’

Ward - Ward - Fylingdales & Ravenscar Whole Borough Fylingdales & Whole Borough Ravenscar 10 Average score (out of 10) 4.4 5.5 9 1 'no, not at all' 11.9% 6.0% 8 2 12.4% 4.4% 7 3 0.0% 8.7% 6 4 9.2% 10.2% 5 5 42.0% 21.3% 4 6 16.7% 11.9% 3 7 7.8% 19.1% 2 8 0.0% 12.1% 1 9 0.0% 3.7% 10 'yes, absolutely' 0.0% 2.6%

Page 11 What more do you feel could be done within a clean, green and attractive environment to be proud of?

Ward Comment Fylingdales & Ravenscar We need a caretaker the streets are disgusting

Fylingdales & Ravenscar Stop building on greenfield sites/stop cars parking on pavements.

Fylingdales & Ravenscar Start in house, own building supplies, suppliers. Then work with community.

Fylingdales & Ravenscar Robin Hoods Bay is pretty much left for the locals to deal with.

Fylingdales & Ravenscar Much more to clean up village and better rail links are more reliable trains

Fylingdales & Ravenscar More funding and resources

Fylingdales & Ravenscar Keep the green spaces and playing fields we have, stop building on them.

Fylingdales & Ravenscar Free garden waste service for all interested

Fylingdales & Ravenscar Clean hedges and road verges of litter.

Fylingdales & Ravenscar At peak season make sure rubbish is cleared and prettier/tidier bins on the beach front

Page 12 Could do to help

Not a great idea - Maybe - something I A good idea, but it’s Yes, I'm in prioritise something Doesn’t apply to me would consider not for me else Ward - Fylingdales & 82.6% 11.4% 6.0% 0.0% 0.0% Commit to recycle more, reduce Ravenscar waste and reuse what you can? Whole Borough 81.6% 11.3% 3.1% 1.5% 2.4%

Ward - Fylingdales & 64.7% 0.0% 19.3% 0.0% 16.0% Signing up for the garden waste Ravenscar service or taking garden waste to the recycling centre? Whole Borough 59.5% 8.7% 8.3% 2.7% 20.8%

Ward - Fylingdales & 20.0% 50.8% 29.2% 0.0% 0.0% Ravenscar Help with beach cleans? Whole Borough 29.3% 38.8% 23.7% 2.2% 5.9%

Ward - Fylingdales & 7.1% 70.3% 22.6% 0.0% 0.0% Volunteer in your neighbourhood to Ravenscar do environmental things? Whole Borough 25.8% 45.1% 22.1% 2.6% 4.4%

What else are you willing to do to help with a clean, green and attractive environment o be proud of?

Ward Comment Fylingdales & Ravenscar Use beach cleans for rehabilitation for offenders Fylingdales & Ravenscar No Fylingdales & Ravenscar Less pollution from buses and taxis standing with engines running. Fylingdales & Ravenscar Forcible remove cars from pavements.

Page 13 Satisfaction with street cleansing

Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Whole Borough Ravenscar Very satisfied / Average satisfaction 35.3% 46.9% Satisfied

Very Satisfied 0.0% 7.6%

Satisfied 35.3% 39.3% Neither satisfied nor dissatisfied Neither satisfied nor 37.9% 24.7% dissatisfied Dissatisfied 20.4% 20.3% Very dissatisfied / Dissatisfied Very dissatisfied 6.3% 8.1% Don't know / No opinion 0 9

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 56.8% 63.1% 35.3% Ravenscar Average satisfaction Whole Borough 67.1% 59.5% 46.9%

Ward - Fylingdales & Ravenscar Whole Borough

80% 70% 60% 50% 40% 30% 20% 10% 0% 2011/12 2013/14 2019/20

Page 14 Satisfaction with household waste collections

Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Whole Borough Ravenscar Very satisfied / Average satisfaction 76.9% 81.2% Satisfied

Very Satisfied 15.2% 30.0% Neither satisfied Satisfied 61.7% 51.2% nor dissatisfied Neither satisfied nor 23.1% 10.4% dissatisfied Dissatisfied 0.0% 6.8% Very dissatisfied / Dissatisfied Very dissatisfied 0.0% 1.6% Don't know / No opinion 0 9

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 84.5% 78.3% 76.9% Ravenscar Average satisfaction Whole Borough 79.6% 81.0% 81.2%

Ward - Fylingdales & Ravenscar Whole Borough

86% 84% 82% 80% 78% 76% 74% 72% 2011/12 2013/14 2019/20

Page 15 Satisfaction with household recycling collections

Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Ravenscar Whole Borough Very satisfied / Average satisfaction 74.4% 76.8% Satisfied

Very Satisfied 22.8% 27.0%

Neither Satisfied 51.6% 49.8% satisfied nor Neither satisfied nor dissatisfied 19.5% 12.7% dissatisfied

Dissatisfied 6.1% 8.2% Very dissatisfied / Very dissatisfied 0.0% 2.4% Dissatisfied Don't know / No opinion 1 37

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 65.3% 70.4% 74.4% Ravenscar Average satisfaction Whole Borough 63.0% 58.2% 76.8%

Ward - Fylingdales & Ravenscar Whole Borough

100%

80%

60%

40%

20%

0% 2011/12 2013/14 2019/20

Page 16 Satisfaction with maintenance of grass verges

Ward - Whole Fylingdales & Borough Ravenscar Ward - Fylingdales & Ravenscar Whole Borough Very satisfied / Average satisfaction 27.3% 40.6% Satisfied

Very Satisfied 0.3% 5.5%

Satisfied 27.0% 35.1% Neither satisfied nor dissatisfied Neither satisfied nor 45.1% 27.7% dissatisfied Dissatisfied 15.6% 22.6% Very dissatisfied / Dissatisfied Very dissatisfied 11.9% 9.0% Don't know / No opinion 0 76

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 60.1% 51.1% 27.3% Ravenscar Average satisfaction Whole Borough 61.3% 54.3% 40.6%

Ward - Fylingdales & Ravenscar Whole Borough

70% 60% 50% 40% 30% 20% 10% 0% 2011/12 2013/14 2019/20

Page 17 Parks, gardens and open spaces

Frequency of use Ward - Whole Fylingdales & Borough Ward - Fylingdales & Never used Ravenscar Ravenscar Whole Borough Used frequently (within 81.9% 85.3% last 6 months) Longer ago Almost every day 8.7% 26.3% Within the last year At least once a week 45.2% 31.8% Within the last 6 About once a month 10.8% 16.4% months

Within the last 6 months 17.1% 10.8% About once a month

Within the last year 5.4% 7.1% At least once a week Longer ago 12.7% 4.3% Almost every day Never used 0.0% 3.3%

Trend of frequency of use (used within 6 months) 2011/12 2013/14 2019/20 Ward - Fylingdales & 64.6% 60.9% 81.9% Used frequently (within Ravenscar last 6 months) Whole Borough 80.9% 81.9% 85.3%

Ward - Fylingdales & Ravenscar Whole Borough 100% 80% 60% 40% 20% 0% 2011/12 2013/14 2019/20

Page 18 Satisfaction

Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Whole Borough Ravenscar Very satisfied / Average satisfaction 86.7% 76.1% Satisfied

Very Satisfied 8.7% 19.4%

Satisfied 78.0% 56.8% Neither satisfied nor dissatisfied Neither satisfied nor 6.3% 16.4% dissatisfied

Dissatisfied 7.0% 6.0% Very dissatisfied / Dissatisfied Very dissatisfied 0.0% 1.4% Don't know / No opinion 0 55

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 74.7% 76.0% 86.7% Ravenscar Average satisfaction Whole Borough 77.8% 72.2% 76.1%

Ward - Fylingdales & Ravenscar Whole Borough 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 2011/12 2013/14 2019/20

Page 19 Vibrant town centres

We want out town centres to be attractive, clean and well supported with something for everyone. In order for them to flourish, there needs to be a good mix or retail and leisure experiences, to suit all tastes and ages.

Together . Build a borough with attractive, clean and well supported town centres, with something for everyone. we will:

. Vibrant and well visited town centres with a variety of shops, including independent retailers who are thriving What success . Town centres which offer a range of opportunities for leisure including shopping, restaurants, and leisure experiences looks like: . Thriving local businesses . Residents and visitors enjoying local town centres, which have good transport links and free public Wi-Fi.

Performance Measures - Whole Borough

Current figure Previous figure Comparison Visits (measured by pedestrian footfall) to the town 5,031,429 5,222,679 Worse centre (2019/20) (2018/19) 12.1% (Jan 19 - 11.9% (Jan 18 - Percent of retail units not being used Worse Dec 19) Dec 18) Percent of market hall stalls and vaults let 77.0% (2019/20) 82.4% (2018/19) Worse Food establishments in the area which are broadly 97.9% (2019/20) 97.5% (2018/19) Better compliant with food hygiene law Percent of licensed premises that are broadly 74.8% (2019/20) 75.9% (2018/19) Worse compliant with Licensing Act law

Page 20 Your Borough, Your Say Theme - Vibrant town centres Importance Ward - Whole Fylingdales & Borough Ravenscar Very important / Important Average importance 100.0% 93.6%

Very Important 34.7% 54.3%

Important 65.3% 39.3% Neither important not not important Neither important nor not 0.0% 4.6% important Not that important 0.0% 0.8% Not important at all / Not that important Not important at all 0.0% 0.9% Ward - Fylingdales & Ravenscar Whole Borough Achieving this? rate on a scale of 1 to 10, where 1 is ‘no, not at all’ and 10 is ‘yes, absolutely’ Ward - Ward - Fylingdales & Ravenscar Whole Borough Whole Fylingdales & 10 Borough Ravenscar 9 Average score 4.0 4.6 8 1 'no, not at all' 17.2% 11.5% 7 2 5.0% 8.1% 3 18.8% 11.2% 6 4 16.0% 12.2% 5

5 15.4% 23.0% 4 6 21.6% 14.1% 3 7 0.0% 11.1% 2 8 6.0% 5.4% 9 0.0% 2.4% 1 10 'yes, absolutely' 0.0% 1.1%

Page 21 What more do you feel could be done within vibrant town centres?

Ward Comment Fylingdales & Ravenscar Equal focus on towns such as Whitby rather than the Scarborough bias.

Fylingdales & Ravenscar nothing is done in this village

Fylingdales & Ravenscar Give small businesses more help with rates linked to turn over.

Fylingdales & Ravenscar Regeneration of some of the coastal town centre shopping areas. Cleaner streets with less homeless people

Fylingdales & Ravenscar Free in town parking for residents- massive issue sort out Park and Ride with NYCC.

Fylingdales & Ravenscar Very difficult in any town centre with business rates. Businesses need to be able to thrive

Fylingdales & Ravenscar Stop beggers and street entertainer

Fylingdales & Ravenscar As applies to RHB. Much is good but toilets closures, lack of focus on verge/green space maintenance

Page 22 Could do to help

Maybe - Not a great idea - A good idea, but Doesn’t apply to Yes, I'm in something I prioritise it’s not for me me would consider something else Ward - Fylingdales 100.0% 0.0% 0.0% 0.0% 0.0% & Ravenscar Shop in your local town centre? Whole Borough 85.6% 7.7% 3.3% 1.0% 2.3%

Ward - Fylingdales 100.0% 0.0% 0.0% 0.0% 0.0% Keep your town centres clean and & Ravenscar tidy by not dropping litter? Whole Borough 90.1% 3.7% 2.6% 0.5% 3.0%

Ward - Fylingdales 80.4% 0.0% 6.8% 0.0% 12.9% Eat out and enjoy leisure/cultural & Ravenscar activities in your local town centre Whole Borough 75.6% 14.9% 4.4% 1.1% 4.1%

What else are you willing to do to help with vibrant town centres?

Ward Comment Fylingdales & Ravenscar No Fylingdales & Ravenscar Encourage positive businesses and not shops like e-cigs Fylingdales & Ravenscar Parking - need to be able to park in peak periods especially at places like RHB, Staithes, Port Mulgrave etc.

Page 23 A vibrant culture and heritage offer

Culture can bring communities together, attracting visitors and encouraging businesses to invest. The borough has a rich and varied culture and heritage which enhances the area and helps creates a place where people want to live, work and visit.

. Build a borough with a cultural offer that enhances our Borough and creates a place where people want to live, work and Together visit. Our Borough will host world class performances and events for our residents and guests, which will attract new we will: visitors to enjoy our beautiful places.

. There is a thriving culture and arts scene in the borough, with a variety of opportunities for all What . There are high levels of participation in cultural activities success . Our venues are established within the music industry looks . There is an increase in guest numbers staying in the borough like: . Our heritage buildings are protected and enhanced

Performance Measures - Whole Borough

Current figure Previous figure Comparison Number of visitors at the Scarborough Spa & Whitby 597,161 (2019/20) 654,903 (2018/19) Worse Pavilion Number of theatre attendances at Steven Joseph 80,436 (2019/20) New PI N/A Theatre The no. of visits to/usages of museums per 1,000 659 (Jan 19 - Dec 689 (2018/19) Worse population 19)

Page 24 Your Borough, Your Say

Theme - A vibrant culture and heritage offer Importance Ward - Whole Fylingdales & Borough Ravenscar Very important / Important Average importance 89.0% 86.2%

Very Important 20.9% 40.6%

Neither important not not Important 68.0% 45.7% important Neither important nor not 5.4% 10.4% important Not that important 5.6% 2.5% Not important at all / Not that important Not important at all 0.0% 0.8% Ward - Fylingdales & Ravenscar Whole Borough

Achieving this? rate on a scale of 1 to 10, where 1 is ‘no, not at all’ and 10 is ‘yes, absolutely’ Ward - Whole Fylingdales & 10 Ward - Fylingdales & Ravenscar Whole Borough Borough Ravenscar 9 Average score 5.6 5.4 8 1 'no, not at all' 0.0% 5.9% 2 4.1% 4.3% 7 3 6.0% 8.7% 6

4 25.6% 9.6% 5 5 6.0% 23.4% 4 6 27.1% 16.6% 7 17.7% 14.6% 3 8 7.2% 10.8% 2

9 6.3% 3.8% 1 10 'yes, absolutely 0.0% 2.3%

Page 25 What more do you feel could be done within A vibrant culture and heritage offer?

Ward Comment Fylingdales & Ravenscar Diversify shop lets. Not 85% one type of business. Fylingdales & Ravenscar Bringing more cultural activities to North Fylingdales & Ravenscar No one knows about this, nothing on SBC website. Fylingdales & Ravenscar Better with the Open Air Theatre. But Scarborough should be a hub for bands to come and play (gigs) Fylingdales & Ravenscar Whitby and the local area has been flooded with people on benefits who choose not to work.

Page 26 Could do to help

Maybe - Not a great idea - A good idea, but Doesn’t apply to Yes, I'm in something I prioritise it’s not for me me would consider something else Ward - Fylingdales & Contribute by supporting 19.0% 34.3% 38.0% 8.7% 0.0% Ravenscar or joining local arts or heritage groups? Whole Borough 31.7% 28.3% 29.1% 4.0% 6.9% Ward - Fylingdales & Support local artists and 43.0% 22.6% 34.4% 0.0% 0.0% Ravenscar venues through buying tickets, etc.? Whole Borough 50.3% 25.2% 16.0% 4.1% 4.4% Ward - Fylingdales & 48.4% 22.7% 28.9% 0.0% 0.0% Take part in local events Ravenscar and activities? Whole Borough 45.3% 30.4% 16.9% 2.0% 5.4%

What else are you willing to do to help with A vibrant culture and heritage offer

Ward Comment Fylingdales & Ravenscar no Stop building council housing and moving people to Whitby from other parts of the Country who don't work and some of Fylingdales & Ravenscar which are anti social. Especially when there are people from Whitby in need of council houses that have to leave their home towns in order to be allowed one. Fylingdales & Ravenscar All good but visitors have to contribute to cost of local living e.g tourist tax.

Page 27 Museums / galleries (Rotunda, art gallery etc.)

Frequency of use Ward - Whole Fylingdales & Ward - Fylingdales & Ravenscar Whole Borough Borough Never used Ravenscar Used frequently (within 30.9% 40.0% last months) Longer ago Almost every day 8.7% 0.7% Within the last year At least once a week 3.6% 3.6% Within the last 6 About once a month 0.0% 13.0% months

Within the last 6 months 18.6% 22.6% About once a month

Within the last year 28.1% 17.8% At least once a week

Longer ago 18.1% 28.5% Almost every day Never used 23.0% 13.8%

Trend of frequency of use (used within 6 months) 2011/12 2013/14 2019/20 Ward - Fylingdales & 52.0% 39.1% 30.9% Used frequently (within Ravenscar last 6 months) Whole Borough 33.7% 33.6% 40.0%

Ward - Fylingdales & Ravenscar Whole Borough 60% 50% 40% 30% 20% 10% 0% 2011/12 2013/14 2019/20

Page 28 Satisfaction

Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Whole Borough Ravenscar Very satisfied / Average satisfaction 74.2% 63.2% Satisfied

Very Satisfied 9.9% 15.8%

Satisfied 64.3% 47.4% Neither satisfied nor dissatisfied Neither satisfied nor 25.8% 31.4% dissatisfied Dissatisfied 0.0% 3.9% Very dissatisfied / Dissatisfied Very dissatisfied 0.0% 1.5% Don't know / No opinion 2 276

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 54.9% 62.1% 74.2% Ravenscar Average satisfaction Whole Borough 50.3% 40.9% 63.2%

Ward - Fylingdales & Ravenscar Whole Borough

80% 70% 60% 50% 40% 30% 20% 10% 0% 2011/12 2013/14 2019/20

Page 29 Theatres (Open Air Theatre, Scarborough Spa, Whitby Pavilion, Stephen Joseph Theatre etc)

Frequency of use Ward - Ward - Fylingdales & Ravenscar Whole Borough Whole Fylingdales & Borough Never used Ravenscar Used frequently (within 24.6% 56.6% Longer ago last months) Almost every day 9.2% 1.0% Within the last year At least once a week 0.0% 4.4% Within the last 6 About once a month 9.7% 22.9% months About once a month Within the last 6 months 5.6% 28.3%

Within the last year 24.6% 17.8% At least once a week

Longer ago 39.3% 14.7% Almost every day

Never used 11.6% 10.9%

Trend of frequency of use (used within 6 months) 2011/12 2013/14 2019/20 Ward - Fylingdales & 53.9% 52.5% 24.6% Used frequently (within Ravenscar last 6 months) Whole Borough 44.5% 45.0% 56.6%

Ward - Fylingdales & Ravenscar Whole Borough 60% 50% 40% 30% 20% 10% 0%

Page 30 Satisfaction

Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Whole Borough Ravenscar Very satisfied / Average satisfaction 86.4% 72.2% Satisfied

Very Satisfied 17.1% 22.4%

Satisfied 69.3% 49.8% Neither satisfied nor dissatisfied Neither satisfied nor 13.2% 21.4% dissatisfied Dissatisfied 0.4% 5.0% Very dissatisfied / Dissatisfied Very dissatisfied 0.0% 1.3% Don't know / No opinion 3 212

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 49.7% 47.7% 86.4% Ravenscar Average satisfaction Whole Borough 49.9% 39.1% 72.2%

Ward - Fylingdales & Ravenscar Whole Borough

100%

80%

60%

40%

20%

0% 2011/12 2013/14 2019/20

Page 31 Better Lives

Happy healthy people

We want our borough to be a place where everyone is health, happy and active3, doing what they enjoy.

Together . People are healthy, active and happy doing what they enjoy we will . People have a good work/life balance and improve health and well-being Build a . People enjoy visiting our parks, gardens and open spaces

. People live for longer . People stay healthy for longer . Satisfaction with the local area as a places to live is high What . Happy, healthy and independent lives and lived by as many people as possible for as long as possible success . There are increase levels of participation in sporting activities looks like: . Good, affordable and accessible sports and leisure facilities enable people to be as active and healthy as they want to be . Our parks and open spaces are safe, pleasant, thriving places where everyone can exercise and have fun . There is a strong programme of educational events at our facilities. Our younger audience is engaged . There is improved wellbeing and passion for our borough

Page 32 Quality of Life Measures

Ward - Comparison to Comparison to Fylingdales & Whole Borough England Borough England Ravenscar Percent of people in very good / good 80.58 77.18 Better 81.4 Worse health (2011)

Female life expectancy at birth (2013- 85.30 82.90 Better 83.1 Better 17)

Male life expectancy at birth 2013-17 79.20 78.60 Better 79.5 Worse

Obese children in year 6 2015/16 - 15.48 18.56 Better 20 Better 2017/18

Obese adults 2006/08 23.11 25.27 Better 24.1 Better

Healthy eating 2006/08 32.47 25.68 Better 28.7 Better

Adults who are physically active 68.71 65.28 Better 63.7 Better (modelled MSOA estimates) (2016/17)

Performance Measures - Whole Borough Current figure Previous figure Comparison Total number of visits (excluding spectators at Whitby 118,218 (Jan 19 - 138,997 (Jan 18 - Worse Leisure centre Dec 19) Dec 18) Total number of visits (excluding spectators at Pindar Leisure 20,339 (Jan 19 - 11,445 (Jan 18 - Better centre Dec19) Dec 18) Total number of visits (excluding spectators at Scarborough 323,483 (Jan 19 - 427,657 (Jan 18 - Worse Sports Village Dec 19) Dec 18) 1,224 (Jan 19 - 1,064 (Jan 18 - Participants completing exercise referral programme Better Dec 19) Dec 18) Total number of visits (excluding spectators at Scarborough 73,590 (Jan 19 - 53,018 (Jan 18 - Better Rugby Club) Dec 19) Dec 18)

Page 33 Your Borough, Your Say

Theme - Happy healthy people How important Ward - Ward - Fylingdales & Ravenscar Whole Borough Whole Fylingdales & Borough Ravenscar Very important / Important Average importance 100.0% 94.1%

Very Important 57.2% 54.0%

Neither important Important 42.8% 40.1% not not important Neither important nor not 0.0% 4.7% important Not that important 0.0% 0.6% Not important at all / Not that important Not important at all 0.0% 0.7%

Achieving this theme rate on a scale of 1 to 10, where 1 is ‘no, not at all’ and 10 is ‘yes, absolutely’ Ward - Ward - Fylingdales & Ravenscar Whole Borough Whole 10 Fylingdales & Borough Ravenscar 9 Average score 3.9 5.4 8

1 'no, not at all' 27.1% 4.8% 7 2 0.0% 4.0% 6 3 12.4% 8.5% 5 4 6.1% 11.7% 5 26.0% 26.2% 4 6 24.2% 15.5% 3 7 4.2% 13.0% 2 8 0.0% 9.1% 1 9 0.0% 4.4% 10 'yes, absolutely' 0.0% 2.8%

Page 34 What more do you feel could be done within happy healthy people?

Ward Comment Fylingdales & Ravenscar We need a caretaker the streets are disgusting Fylingdales & Ravenscar Clean hedges and road verges of litter. Fylingdales & Ravenscar Free garden waste service for all interested Fylingdales & Ravenscar Robin Hoods Bay is pretty much left for the locals to deal with. Fylingdales & Ravenscar Start in house, own building supplies, suppliers. Then work with community. Fylingdales & Ravenscar More funding and resources Fylingdales & Ravenscar At peak season make sure rubbish is cleared and prettier/tidier bins on the beach front Fylingdales & Ravenscar Keep the green spaces and playing fields we have, stop building on them. Fylingdales & Ravenscar Stop building on greenfield sites/stop cars parking on pavements. Fylingdales & Ravenscar Much more to clean up village and better rail links are more reliable trains

Page 35 Could do to help

Maybe - Not a great idea - A good idea, but Doesn’t apply to Yes, I'm in something I prioritise it’s not for me me would consider something else Ward - Fylingdales & Eat more healthily and 82.5% 17.5% 0.0% 0.0% 0.0% Ravenscar exercise more and help your family do the same? Whole Borough 74.8% 14.6% 3.8% 1.5% 5.4% Ward - Fylingdales & Look in on people who 29.2% 42.8% 21.2% 0.0% 6.8% Ravenscar may be lonely and give time to talk and listen? Whole Borough 36.6% 39.9% 19.6% 0.4% 3.6% Ward - Fylingdales & If your employer allows it, 48.9% 0.0% 0.0% 0.0% 51.1% Ravenscar work from home or flexibly? Whole Borough 21.5% 6.5% 6.7% 2.8% 62.4%

What else are you willing to do to help with happy healthy people

Ward Comment Fylingdales & Ravenscar Mental health and impact of over tourism in key areas like RHB Fylingdales & Ravenscar Yes

Page 36 Sports / leisure facilities (Sports Village, Whitby Leisure Centre etc.)

Frequency of use Ward - Whole Fylingdales & Borough Never used Ravenscar Ward - Fylingdales & Ravenscar Whole Borough Used frequently (within 20.3% 32.5% last months) Longer ago Almost every day 0.0% 3.1% Within the last year At least once a week 16.3% 14.7% Within the last 6 About once a month 0.3% 6.7% months

Within the last 6 months 3.6% 8.0% About once a month

Within the last year 7.0% 8.2% At least once a week

Longer ago 11.7% 20.6% Almost every day Never used 61.0% 38.7%

Trend of frequency of use (used within 6 months) 2011/12 2013/14 2019/20 Ward - Fylingdales & 44.1% 44.4% 20.3% Used frequently (within Ravenscar last 6 months) Whole Borough 35.5% 39.1% 32.5%

Ward - Fylingdales & Ravenscar Whole Borough 50% 40% 30% 20% 10% 0% 2011/12 2013/14 2019/20

Page 37 Satisfaction

Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Whole Borough Ravenscar Very satisfied / Satisfaction 41.4% 49.7% satisfied

Very Satisfied 0.0% 10.2%

Satisfied 41.4% 39.5% Neither satisfied nor dissatisfied Neither satisfied nor 39.5% 34.4% dissatisfied Dissatisfied 19.1% 10.5% Very dissatisfied / dissatisfied Very dissatisfied 0.0% 5.4% Don't know / No opinion 6 542

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 33.3% 59.8% 41.4% Ravenscar Average satisfaction Whole Borough 34.0% 27.8% 49.7%

Ward - Fylingdales & Ravenscar Whole Borough

70% 60% 50% 40% 30% 20% 10% 0% 2011/12 2013/14 2019/20

Page 38 Playgrounds Frequency of use

Ward - Whole Fylingdales & Ward - Fylingdales & Borough Ravenscar Whole Borough Never used Ravenscar Used frequently (within 33.7% 23.5% Longer ago last 6 months) Almost every day 0.0% 1.5% Within the last year At least once a week 22.1% 6.3% Within the last 6 About once a month 5.7% 7.0% months

About once a month Within the last 6 months 6.0% 8.6%

Within the last year 6.8% 7.7% At least once a week

Longer ago 14.3% 16.7% Almost every day

Never used 45.2% 52.1%

Satisfaction

Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Whole Borough Ravenscar Very satisfied / Average satisfaction 70.7% 54.7% satisfied

Very Satisfied 37.2% 10.7%

Satisfied 33.5% 44.0% Neither satisfied nor dissatisfied Neither satisfied nor 0.0% 28.1% dissatisfied Dissatisfied 29.3% 13.9% Very dissatisfied / dissatisfied Very dissatisfied 0.0% 3.3% Don't know / No opinion 1 24

Satisfaction based only on responses that have used playgrounds in the last 6 months Page 39 Thriving and engaged communities

Together . Build thriving communities, where people participate in their local area, feel engaged and part of the conversation. we will: Promote innovation and inclusion in everything we do

. Increased pride in our borough and our communities . Engaged communities who feel their views are heard and valued What . A high percentage of local residents vote in elections success . Community empowerment to retain maintain land buildings looks . Families of loved ones who have died feel well supported and cared for like: . A vibrant and active voluntary sector, with a wide range of community groups . Increased numbers of local residents participating in volunteering

Quality of Life Measures Ward - Comparison to Comparison to Fylingdales & Whole Borough England Borough England Ravenscar Belonging: average score 0.09 0.02 Better -0.0 Worse (2015/16)

Voter Turnout at Local Elections 40.58 33.67 Better 33 Better (2016-2019)

Performance Measures - Whole Borough

Current figure Previous figure Comparison

Number of Bookings at the Evron Centre 1,928 (2019/20) 1,994 (2018/19) Worse Number of Bookings at the Falsgrave Community 3,315 (2019/20) 3,788 (2018/19) Worse Centre Response rate to canvass 90.8% (2019/20) New PI N/A

Page 40 Your Borough, Your Say

Theme - Thriving and engaged communities Importance Ward - Whole Fylingdales & Borough Ravenscar Very important / Important Average importance 82.9% 80.5%

Very Important 35.5% 32.0% Neither important not Important 47.4% 48.6% not important Neither important nor not 17.1% 15.5% important

Not that important 0.0% 2.6% Not important at all / Not that important Not important at all 0.0% 1.3% Ward - Fylingdales & Ravenscar Whole Borough

Achieving this theme? rate on a scale of 1 to 10, where 1 is ‘no, not at all’ and 10 is ‘yes, absolutely’ Ward - Whole Ward - Fylingdales & Ravenscar Whole Borough Fylingdales & 10 Borough Ravenscar 9 Average score 4.1 5.0 8 1 'no, not at all' 21.4% 7.0% 2 0.0% 5.5% 7 3 12.9% 8.5% 6 4 19.4% 13.5% 5 5 15.0% 28.6% 4 6 18.3% 15.1% 3 7 13.0% 11.6% 8 0.0% 6.8% 2 9 0.0% 1.9% 1 10 'yes, absolutely' 0.0% 1.6%

Page 41 What more do you feel could be done within throvong and engaged communities?

Ward Comment Fylingdales & Ravenscar This is a start Fylingdales & Ravenscar all group activities in robin hoods bay are organised by locals. Fylingdales & Ravenscar Improve website and work with community more. Fylingdales & Ravenscar More local buses Fylingdales & Ravenscar More clubs and activities in villages. More for older people.

Page 42 Could do to help

Maybe - Not a great idea - A good idea, but Doesn’t apply to Yes, I'm in something I prioritise it’s not for me me would consider something else Ward - Fylingdales & Volunteer - at events, in 19.9% 40.8% 32.5% 0.0% 1 Ravenscar the local library or other venues? Whole Borough 26.2% 34.6% 29.6% 2.5% 97 Ward - Fylingdales & 37.9% 24.7% 37.4% 0.0% 0 Get involved in your Ravenscar community? Whole Borough 35.0% 38.1% 19.4% 1.3% 84

Have your say, let us Ward - Fylingdales & 80.2% 0.0% 19.8% 0.0% 0 know about issues we Ravenscar could help you with and tell us if we get things Whole Borough 44.7% 34.2% 14.5% 1.2% 71 right/wrong?

What else are you willing to do to help with thriving and engaged communities

Ward Comment Fylingdales & Ravenscar in my 90th year i do as much as i can Fylingdales & Ravenscar Not sure what you are doing in this area.

Page 43 Community Centres (Falsgrave Community Centre, Evron Centre etc)

Frequency of use

Ward - Whole Ward - Fylingdales & Fylingdales & Borough Ravenscar Whole Borough Never used Ravenscar Used frequently (within 17.0% 15.3% Longer ago last months) Almost every day 0.0% 0.6% Within the last year At least once a week 11.4% 3.0% Within the last 6 About once a month 0.0% 5.0% months

About once a month Within the last 6 months 5.6% 6.7%

Within the last year 0.0% 7.5% At least once a week

Longer ago 18.3% 17.1% Almost every day

Never used 64.7% 60.1%

Satisfaction

Ward - Whole Fylingdales & Ward - Fylingdales & Borough Ravenscar Ravenscar Whole Borough Very satisfied / Average satisfaction 49.7% 43.6% Satisfied

Very Satisfied 0.0% 8.1%

Satisfied 49.7% 35.5% Neither satisfied nor dissatisfied Neither satisfied nor 37.9% 49.7% dissatisfied Dissatisfied 12.4% 4.9% Very dissatisfied / Dissatisfied Very dissatisfied 0.0% 1.8% Don't know / No opinion 10 877 Page 44 A borough where all feel safe

We want to develop safe and welcoming communities; communities where everyone feels secure, free from the fear of crime and antisocial behaviour, and the effects of drugs and alcohol misuse.

Together . Build a borough where we all work in partnership to reduce crime and anti-social behaviour throughout the borough and we will: ensure residents and visitors feel safe and are safe.

. There is partnership working across the borough to reduce crime; including serious youth violence, domestic and sexual What violence, and hate crime success . Anti-social behaviour is reduced throughout the borough, through work with partners and local community involvement looks . Public protection is effective, to ensure that residents and visitors are safe and that businesses are operating effectively like: to minimise risks.

Page 45 Quality of Life Measures

Ward - Comparison to Comparison to Fylingdales & Whole Borough England Borough England Ravenscar

Anti-social behaviour 15.54 43.49 Better 20.8 Better

Violent crime and sexual 13.44 39.82 Better 29.9 Better offences

Performance Measures - Whole Borough

Current figure Previous figure Comparison Total number of all crimes 9,790 (2019/20) 9,013 (2018/19) Worse

Total number of ASB incidents 3,010 (2018/19)

Percent of CCTV incident reviews marked for evidence 81.5% (2019/20) 78.0% (2018/19) Better Killed and seriously injured (KSI) rate on England's 38 (2016/18) 40 (2014/16) Better roads Hospital admission rate for alcohol-related conditions 867.3 (2018/19) 703.2 (2016/17) Worse Violent crime - hospital admission rate for violence 49.2 (2016/17 - New PI N/A (including sexual violence) 2018/19) Percent of licensed vehicles that are broadly compliant 66.7% (2019/20) 82.1% (2018/19) Worse with licensing laws

Page 46 Your Borough, Your Say

Theme - A borough where all feel safe Importance

Ward - Ward - Fylingdales & Ravenscar Whole Borough Whole Fylingdales & Borough Ravenscar Very important / Important Important 100.0% 98.7%

Very Important 46.8% 76.2% Neither important not Important 53.2% 22.5% not important Neither important nor not 0.0% 1.0% important Not that important 0.0% 0.3% Not important at all / Not that important Not important at all 0.0% 0.0%

Achieving this? rate on a scale of 1 to 10, where 1 is ‘no, not at all’ and 10 is ‘yes, absolutely’

Ward - Ward - Fylingdales & Ravenscar Whole Borough Whole Fylingdales & 10 Borough Ravenscar 9 Average score 4.5 5.4 8 1 'no, not at all' 0.0% 6.9% 2 15.8% 6.4% 7

3 5.8% 7.4% 6 4 21.0% 8.9% 5 5 35.4% 21.2% 6 16.9% 15.7% 4 7 0.0% 15.3% 3

8 5.1% 12.7% 2 9 0.0% 3.2% 1 10 'yes, absolutely' 0.0% 2.1%

Page 47 What more do you feel could be done within a borough where all feel safe?

Ward Comment Fylingdales & Ravenscar More policing, keep roads clear,pavements clear of vehicles, Stop cycle riding on pavements. Fylingdales & Ravenscar Promote Safer Communities and the work the work the team does. Fylingdales & Ravenscar More Police/support people who are affected by crime Fylingdales & Ravenscar Increase the Police presence in Whitby so they have the resources to investigate complaints fully. Fylingdales & Ravenscar No local police presence at night Fylingdales & Ravenscar In my area we hardly see any Policing at all. Lots of "boy" racers about.

Page 48 Could do to help

Maybe - Not a great idea - A good idea, but Doesn’t apply to Yes, I'm in something I prioritise it’s not for me me would consider something else Ward - Fylingdales 65.9% 23.6% 10.5% 0.0% 0.0% Report antisocial behaviour and & Ravenscar environmental crimes to us? Whole Borough 78.9% 15.4% 3.8% 0.5% 1.5% Ward - Fylingdales 0.0% 25.4% 52.9% 3.6% 18.1% & Ravenscar Volunteer, e.g. as a Street Angel? Whole Borough 4.8% 17.4% 54.8% 4.7% 18.2% Ward - Fylingdales Help out with community events in 32.7% 21.3% 46.0% 0.0% 0.0% & Ravenscar your area to help build up a sense of neighbourliness? Whole Borough 22.6% 41.5% 25.8% 2.5% 7.6% Ward - Fylingdales 8.0% 49.3% 14.8% 8.0% 20.0% Join or setting up a Neighbourhood & Ravenscar Watch Scheme? Whole Borough 23.2% 39.1% 26.4% 4.2% 7.1%

Page 49 Dog warden service

Frequency of use Ward - Whole Ward - Fylingdales & Ravenscar Whole Borough Fylingdales & Borough Never used Ravenscar Used frequently (within 5.6% 5.0% Longer ago last months) Almost every day 0.0% 0.9% Within the last year At least once a week 0.0% 0.5% Within the last 6 About once a month 5.6% 0.6% months About once a month Within the last 6 months 0.0% 3.0%

Within the last year 0.0% 3.2% At least once a week

Longer ago 12.5% 9.0% Almost every day

Never used 81.8% 82.8%

Trend of frequency of use (used within 6 months) 2011/12 2013/14 2019/20 Ward - Fylingdales & 3.1% 54.6% 5.6% Used frequently (within Ravenscar last 6 months) Whole Borough 3.1% 55.0% 5.0%

Ward - Fylingdales & Ravenscar Whole Borough 60% 50% 40% 30% 20% 10% 0% 2011/12 2013/14 2019/20

Page 50 Satisfaction

Ward - Whole Fylingdales & Ward - Fylingdales & Ravenscar Whole Borough Borough Ravenscar Very satisfied / Average satisfaction 100.0% 21.3% Satisfied

Very Satisfied 0.0% 1.9%

Satisfied 100.0% 19.4% Neither satisfied nor dissatisfied Neither satisfied nor 0.0% 34.1% dissatisfied

Dissatisfied 0.0% 24.7% Very dissatisfied / Dissatisfied Very dissatisfied 0.0% 19.9% Don't know / No opinion 0 3

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 100.0% 100.0% Ravenscar Average satisfaction Whole Borough 42.9% 30.5% 21.3%

Ward - Fylingdales & Ravenscar Whole Borough

120% 100% 80% 60% 40% 20% 0% 2011/12 2013/14 2019/20

Page 51 Public conveniences

Frequency of use Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Whole Borough Never used Ravenscar Used frequently (within 75.3% 62.3% last months) Longer ago Almost every day 8.7% 6.0% Within the last year At least once a week 34.6% 19.8% Within the last 6 About once a month 6.3% 18.4% months

Within the last 6 months 25.7% 18.0% About once a month

Within the last year 18.9% 9.9% At least once a week

Longer ago 0.3% 10.4% Almost every day Never used 5.4% 17.4%

Trend of frequency of use (used within 6 months) 2011/12 2013/14 2019/20 Ward - Fylingdales & 71.8% 54.6% 75.3% Used frequently (within Ravenscar last 6 months) Whole Borough 56.4% 55.0% 62.3%

Ward - Fylingdales & Ravenscar Whole Borough 80%

60%

40%

20%

0% 2011/12 2013/14 2019/20

Page 52 Satisfaction

Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Whole Borough Ravenscar Very satisfied / Average satisfaction 19.4% 13.2% Satisfied

Very Satisfied 0.0% 2.2%

Satisfied 19.4% 11.0% Neither satisfied nor dissatisfied Neither satisfied nor 23.2% 20.5% dissatisfied Dissatisfied 17.5% 36.8% Very dissatisfied / Dissatisfied Very dissatisfied 39.8% 29.5% Don't know / No opinion 2 179

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 26.5% 12.6% 19.4% Ravenscar Average satisfaction Whole Borough 27.7% 20.9% 13.2%

Ward - Fylingdales & Ravenscar Whole Borough

30% 25% 20% 15% 10% 5% 0% 2011/12 2013/14 2019/20

Page 53 Brighter Futures

We want to be a Borough where there is a brighter future in store for everyone

A borough where economic growth benefits everyone; where residents are able to develop their skills, and more businesses and residents benefit from regeneration and investment. We will work to create an inclusive economy that benefits all.

. Where there is economic growth which benefits everyone and where more businesses and residents benefits from Together regeneration and investment we will . Residents are able to develop their skills and maximise earnings potential build a . We maximise the growth opportunities of the local economy, through the development and promotion of the borough as a Borough: premier visitor destination

. Local communities benefit from economic growth and flourish . Our residents have high skills levels which meet the needs of local employers . There are high levels of employment in the borough, with high quality, well paid jobs What . Wages in the borough are improving and are closer to the national average success . There are increased job opportunities looks like: . The number of overnight stays in the borough has increased . There are a wide range of visitor attractions in the borough, which offer something for everyone . There is an increased range of inclusive events that are attractive to a diverse range of people

Page 54 Quality of Life Measures

Ward - Comparison to Comparison to Fylingdales & Whole Borough England Borough England Ravenscar

Economically active 66.77 65.81 Better 69.9 Worse

Jobs density (jobs as a percentage of 91.51 74.25 Better 76.6 Better the working age population)

Unemployment to available jobs ratio 0.30 4.71 Better 3.4 Better

People with no qualifications 20.59 25.99 Better 22.5 Better

Highest level of qualification: Level 4/5 31.13 22.69 Better 27.4 Better (degree or higher) qualifications

Page 55 Performance Measures - Whole Borough

Current figure Previous figure Comparison £2,208,333 Value of private sector investment levied into the Borough New PI N/A (2019/20) £3,275,960 Value of public sector investment levied into the Borough New PI N/A (2019/20) Percent of business units occupied at Falsgrave Community 90.9% (2019/20) 70.5% (2018/19) Better Centre Percent of business units occupied at the Evron Centre 87.3% (2019/20) 84.0% (2018/19) Better

Birth of new enterprises 365 (2018) 360 (2017) Better

Death of enterprises 350 (2018) 350 (2017) Same

Active enterprises 3,825 (2018) 3,840 (2017) Worse

Survival of newly born enterprises - 1 year survival 91.7% (2017) 92.8% (2016) Worse

High growth enterprises 20 (2018) 15 (2017) Better 6,978,000 6,461,000 Estimated tourism day trips to Scarborough Better (2018/19) (2017/18) 4,213,000 4,392,000 Estimated spend by all overnight visitors in Scarborough Worse (2018/19) (2017/18) Total value of tourism activity in Scarborough (business £735,768,000 £773,825,000 Worse turnover) (2018/19) (2017/18) Estimated total spend on trips to Scarborough by overnight £527,181,000 £553,699,000 Worse and day visitors (direct spend) (2018/19) (2017/18)

Page 56 Your Borough, Your Say

Theme - Economic growth that benefits everyone Importance

Ward - Ward - Fylingdales & Ravenscar Whole Borough Fylingdales & Whole Borough Ravenscar Very important / Average 100.0% 92.1% Important importance Very Important 42.2% 55.1%

Important 57.8% 37.0% Neither important not not important Neither important 0.0% 6.3% nor not important Not that important 0.0% 0.7% Not important at all / Not that important Not important at all 0.0% 0.9%

Achieving this? rate on a scale of 1 to 10, where 1 is ‘no, not at all’ and 10 is ‘yes, absolutely’

Ward - Ward - Fylingdales & Ravenscar Whole Borough Fylingdales & Whole Borough 10 Ravenscar 9 Average score 4.5 4.9 (our of 10) 8 1 'no, not at all' 0.0% 6.4% 7 2 14.3% 7.4% 3 8.4% 10.7% 6 4 25.7% 12.5% 5 5 30.1% 25.3% 4 6 13.2% 15.7% 3 7 0.0% 12.1% 8 8.4% 7.7% 2

9 0.0% 1.0% 1 10 'yes, absolutely' 0.0% 1.2%

Page 57 What more do you feel could be done within Economic growth that benefits everyone?

Ward Comment Fylingdales & Ravenscar Give start ups more help until established. Fylingdales & Ravenscar Support businesses more to develop and expand by reducing rates and investing in regeneration of old buildings Fylingdales & Ravenscar Offer training and decent pay to council staff- would help you retain good staff. Lead by example. Fylingdales & Ravenscar More can always be done with the economy. With it being a more vibrant place younger people will prosper here Fylingdales & Ravenscar The "economy" and its funding model has to reflect and draw a contribution from the 30/70 local to tourist volumes

Page 58 Could do to help

Maybe - Not a great idea - A good idea, but Doesn’t apply to Yes, I'm in something I prioritise it’s not for me me would consider something else If you work in a local business, Ward - Fylingdales 28.3% 3.6% 29.1% 0.0% 39.0% consider encouraging your & Ravenscar workplace to have work experience and apprenticeship schemes for Whole Borough 11.7% 9.3% 10.8% 1.0% 67.2% local people?

Ward - Fylingdales 5.3% 29.9% 40.6% 0.0% 24.2% Share your skills and experiences & Ravenscar through mentoring or speaking in a local school? Whole Borough 15.3% 20.6% 28.9% 1.4% 33.7%

If you own or work in a local Ward - Fylingdales 10.8% 0.0% 52.9% 0.0% 36.3% business, talking about the & Ravenscar borough's strengths for business, investment and quality of life within Whole Borough 6.7% 8.3% 16.2% 1.0% 67.8% your business/personal networks?

What else are you willing to do to help with Economic growth that benefits everyone

Ward Comment Fylingdales & Ravenscar No

Fylingdales & Ravenscar Tourist tax or/and tax local precept on holiday let AIRBNB

Page 59 Your Borough, Your Say Theme - A premier visitor destination Importance Ward - Fylingdales & Ravenscar Whole Borough Ward - Whole Fylingdales & Borough Ravenscar Very important / Important Average importance 69.3% 82.3%

Very Important 23.9% 43.9% Neither important Important 45.4% 38.3% not not important Neither important nor not 30.7% 12.0% important

Not that important 0.0% 2.9% Not important at all / Not that important Not important at all 0.0% 2.8%

Achieving this? rate on a scale of 1 to 10, where 1 is ‘no, not at all’ and 10 is ‘yes, absolutely’ Ward - Ward - Fylingdales & Ravenscar Whole Borough Whole Fylingdales & 10 Borough Ravenscar 9 Average score (out of 5.1 5.3 10) 8 1 'no, not at all' 0.0% 7.3% 7 2 5.6% 5.6% 3 11.6% 7.6% 6 4 26.1% 11.1% 5 5 23.8% 23.0% 4 6 6.3% 14.0% 7 15.0% 14.9% 3 8 11.6% 9.6% 2 9 0.0% 3.7% 1 10 'yes, absolutley' 0.0% 3.1%

Page 60 What more do you feel could be done within a premier visitor destination?

Ward Comment Fylingdales & Ravenscar reduce car park fees Fylingdales & Ravenscar Free parking if using a amenity. Free short stay parks for shopping. Fylingdales & Ravenscar Better advertising Give local businesses free advertising rights Bigger and better tourist information centres Fylingdales & Ravenscar Sort out parking and stop littering through ensuring all businesses have commercial waste. Fylingdales & Ravenscar Better quality of establishment to relax/drink very low market on seafront Fylingdales & Ravenscar The over abundance of tourists suggests this is working well

Page 61 Could do to help

Maybe - Not a great idea - A good idea, but Doesn’t apply to Yes, I'm in something I prioritise it’s not for me me would consider something else Ward - Fylingdales & Speak about the Borough 41.4% 18.5% 11.6% 9.2% 19.3% Ravenscar positively to encourage others to visit? Whole Borough 53.8% 19.3% 16.5% 5.3% 5.1% Ward - Fylingdales & 14.6% 23.6% 40.1% 9.2% 12.5% Volunteer to help in tourist Ravenscar information centres? Whole Borough 8.9% 29.6% 44.6% 9.5% 7.4% Ward - Fylingdales & 59.4% 6.3% 22.5% 0.0% 11.7% Attend events in your local Ravenscar town centres? Whole Borough 52.1% 28.6% 10.7% 3.6% 5.0%

Page 62 A well connected place

We want to be a place where there are first class transport and internet connections so that people and businesses can connect with each other easily. We will harness the power of digital to improve people's opportunities and improve connectivity in the borough.

Together we . Transport and internet connections allow people and businesses to connect with each other easily will build a . The power of digital is harnessed to improve people's opportunities and improve connectivity in the borough Borough . We use the opportunities digital presents to integrate our communities with useful, useable and well-used digital public where: services.

What . Transport, digital and social infrastructure are effective and support economic growth success . There is safe movement of traffic and parking controlled appropriately, creating a safer environment for all looks like: . We offer efficient and effective service delivery, well communicated to residents

Page 63 Quality of Life Measures

Ward - Comparison to Comparison to Fylingdales & Whole Borough England Borough England Ravenscar

Households with no car 12.10 28.77 Better 25.8 Better

Households with 4+ cars 4.55 1.64 Better 1.9 Better

Broadband speed 17.81 27.33 Worse 45.1 Worse

Low broadband speed 14.37 2.73 Better 2.2 Better

Travel to work on foot 8.35 13.35 Worse 6.9 Better

Travel to work by bicycle 0.51 1.40 Worse 1.9 Worse

Travel to work by bus 0.86 2.67 Worse 4.9 Worse

Page 64 Your Borough, Your Say

Theme - A well connected place Importance

Ward - Ward - Fylingdales & Ravenscar Whole Borough Fylingdales & Whole Borough Ravenscar Very important / Average Important 100.0% 91.8% importance Very Important 45.9% 56.9% Neither important not not Important 54.1% 35.0% important Neither important 0.0% 6.0% nor not important Not that important 0.0% 1.1% Not important at all / Not that important Not important at all 0.0% 1.2%

Achieving this? rate on a scale of 1 to 10, where 1 is ‘no, not at all’ and 10 is ‘yes, absolutely’ Ward - Ward - Fylingdales & Ravenscar Whole Borough Fylingdales & Whole Borough 10 Ravenscar 9 Average score 4.6 4.8 (out of 10) 8 1 'no, not at all' 5.1% 10.4% 7 2 12.8% 8.6% 3 0.0% 9.2% 6 4 21.0% 13.2% 5 5 44.3% 23.7% 4 6 5.8% 12.7% 7 0.0% 9.6% 3 8 5.8% 9.0% 2 9 5.1% 2.2% 1 10 'yes, absolutely' 0.0% 1.5%

Page 65 What more do you feel could be done within a well connected place?

Ward Comment Fylingdales & Ravenscar Improve local bus services to out of town villages. Fylingdales & Ravenscar Reduce bus fares and give free fibre broadband to all. Fylingdales & Ravenscar I have never seen anything on social media by customer first. Fylingdales & Ravenscar No one know how/who to contact regarding council notice boards. Most council services are not available online. Fylingdales & Ravenscar co-ordinate bus and train times better Fylingdales & Ravenscar Some local areas still have very poor internet connections due to where they are i.e. outer villages

Page 66 Could do to help

Maybe - Not a great idea - A good idea, but Doesn’t apply to Yes, I'm in something I prioritise it’s not for me me would consider something else Ward - Fylingdales 77.8% 11.1% 5.0% 5.8% 0.3% Cycle, walk or use public transport & Ravenscar more, especially for shorter journeys? Whole Borough 69.3% 14.1% 5.7% 1.9% 9.0%

Ward - Fylingdales Share your digital skills with family, 20.3% 16.8% 24.3% 5.6% 33.1% friends, neighbours and others & Ravenscar within your community to show them the benefits? Whole Borough 24.0% 25.1% 28.1% 4.0% 18.9%

Ward - Fylingdales 49.7% 25.0% 12.8% 0.0% 12.5% Access council services online, & Ravenscar e.g, to report problems, issues, find information etc.? Whole Borough 60.3% 19.6% 7.7% 4.8% 7.5%

What else are you willing to do to help with a well connected place

Ward Comment Fylingdales & Ravenscar No

Page 67 Council's car parks

Frequency of use Ward - Ward - Fylingdales & Ravenscar Whole Borough Whole Fylingdales & Borough Never used Ravenscar Used frequently (within 78.7% 63.3% last months) Longer ago Almost every day 5.4% 6.5% Within the last year At least once a week 27.1% 22.1% Within the last 6 About once a month 39.8% 20.5% months

Within the last 6 months 6.3% 14.2% About once a month

Within the last year 6.3% 7.5% At least once a week

Longer ago 6.3% 8.0% Almost every day Never used 8.7% 21.2%

Trend of frequency of use (used within 6 months) 2011/12 2013/14 2019/20 Ward - Fylingdales & 62.7% 66.3% 78.7% Used frequently (within Ravenscar last 6 months) Whole Borough 54.7% 59.5% 63.3%

Ward - Fylingdales & Ravenscar Whole Borough 100% 80% 60% 40% 20% 0% 2011/12 2013/14 2019/20

Page 68 Satisfaction

Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Whole Borough Ravenscar Very satisfied / Average satisfaction 12.7% 28.2% Satisfied

Very Satisfied 0.0% 3.3%

Satisfied 12.7% 24.9% Neither satisfied nor dissatisfied Neither satisfied nor 33.4% 32.9% dissatisfied Dissatisfied 16.1% 23.6% Very dissatisfied / Dissatisfied Very dissatisfied 37.9% 15.2% Don't know / No opinion 0 152

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 20.7% 15.7% 12.7% Ravenscar Average satisfaction Whole Borough 26.1% 22.4% 28.2%

Ward - Fylingdales & Ravenscar Whole Borough

30% 25% 20% 15% 10% 5% 0% 2011/12 2013/14 2019/20

Page 69 Better Homes

A good quality home for all

We are working to ensure that everyone in the borough has a decent home to live in. We want to avoid homelessness, with no one forced to sleep on the streets. Everyone should have access to good quality, affordable housing which suits their needs.

Together . Ensure everyone in the Borough has a decent home to live in, and has access to good quality, affordable housing we will Create a borough where no one needs to sleep on the street

. New homes are built for all needs, including genuinely affordable homes . Creation of sustainable communities, where people chose to live . Everyone has the opportunity to access the kind of home they need to meet their needs What . Standards are improved in the private rented sector success . Energy efficiency of homes on the borough has improved looks like: . The standards of accessibility for housing for disabled people will have improved . Homelessness is prevented . There are reduced levels of rough sleeping

Page 70 Quality of Life Measures

Ward - Comparison to Comparison to Fylingdales & Whole Borough England Borough England Ravenscar

Average house price £283,081.08 £177,529.68 Better £302,764.40 Worse

Vacant Dwellings 22.82 12.84 Worse 4.3 Worse

Housing affordability: Gap between entry level house price and 4.5 times -£5,023.91 -£33,274.00 Better -£39,328.00 Better average annual salary

Households in fuel poverty 15.17 12.06 Worse 21.40 Better

Households not connected to the gas 36.55 13.00 Worse 13.60 Worse network

Current average energy efficiency of 53.47 61.82 Worse 65.00 Worse domestic buildings

Energy efficiency gap for domestic 22.86 14.78 Worse 13.30 Worse buildings

Page 71 Performance Measures - Whole Borough

Current figure Previous figure Comparison Number of affordable homes delivered (gross) 48 (2019/20) 81 (2018/19) Worse

Net additional homes provided 497 (2019/20) 469 (2018/19) Better Percent of all dwellings logged as energy performance 37.00% (2019) 31.7% (2018) Better certificate C or higher Total number of households living in all types of temporary 54 (2019/20) New PI N/A accommodation Total number of households living in B&B temporary 23 (2019/20) New PI N/A accommodation Number of rough sleepers 10 (2019/20) 8 (2018/19) Worse Statutory homelessness rate - eligible homeless people not in 0.3 (2017/18) 0.4 (2016/17) Better priority need

Page 72 Your Borough, Your Say

Theme - A good quality home for all Importance

Ward - Ward - Fylingdales & Ravenscar Whole Borough Fylingdales & Whole Borough Ravenscar Very important / Average Important 93.7% 90.7% importance Very Important 42.2% 54.8%

Important 51.5% 35.8% Neither important not not important Neither important 0.0% 6.5% nor not important Not that important 6.3% 1.7% Not important at all / Not important at all 0.0% 1.1% Not that important

Achieving this? rate on a scale of 1 to 10, where 1 is ‘no, not at all’ and 10 is ‘yes, absolutely’ Ward - Ward - Fylingdales & Ravenscar Whole Borough Fylingdales & Whole Borough 10 Ravenscar 9 Average score 4.3 4.9 (out of 10) 8

1 'no, not at all' 15.0% 8.8% 7 2 5.9% 5.7% 6 3 16.9% 10.2% 4 19.8% 13.0% 5

5 12.7% 25.6% 4 6 13.4% 12.6% 3 7 9.6% 12.1% 8 0.0% 7.9% 2

9 6.7% 2.3% 1 10 'yes, absolutely' 0.0% 1.7%

Page 73 What more do you feel could be done within a good quality home for all?

Ward Comment Stop second homes killing the area.By big increases in rates Etc.half off Whitby .Possible 80% of R.H.Bay Void of occupants.most of Fylingdales & Ravenscar the winter, Fylingdales & Ravenscar The council doe snot enforce housing rules. Environmental health have staff to ensure the help in this area. Too many homes being spilt into holiday flats; no quota on number of holiday lets/AIRBNB in a community, local tax on these to fund Fylingdales & Ravenscar services Fylingdales & Ravenscar Use old buildings do them up and let out as 1, 2, 3 bed flats

Page 74 Could do to help

Maybe - Not a great idea - A good idea, but Doesn’t apply to Yes, I'm in something I prioritise it’s not for me me would consider something else

Ward - Fylingdales To ensure future generations can 48.4% 22.9% 0.0% 18.3% 10.5% live in the borough, would you be & Ravenscar happy for new homes to be built in your area? Whole Borough 38.0% 21.1% 7.4% 24.5% 9.0%

Ward - Fylingdales 29.0% 44.7% 19.8% 6.6% 0.0% Tell us about an empty property & Ravenscar in your area so we can help to bring back into use? Whole Borough 42.9% 24.4% 9.9% 5.1% 17.8%

Ward - Fylingdales 69.7% 18.4% 6.3% 5.6% 0.0% Look into home improvements to & Ravenscar reduce your energy bills and other running costs? Whole Borough 61.3% 23.7% 4.6% 1.9% 8.4%

What else are you willing to do to help with a good quality home for all?

Ward Comment This would be a great idea if there hadn't been lots of houses already built and given to people from other places to Fylingdales & Ravenscar relocate here. Our local health authority and ambulance service is stretched to unsafe working loads will all the new Whitby residents. And the previously picturesque town is starting to look messy and anti social.

Fylingdales & Ravenscar No problem with housing if holiday let homes restricted.

Page 75 Better Council

An efficient, effective and financially sustainable council

Quality of Life Measures

Ward - Comparion to Comparison to Fylingdales & Whole Borough England Borough England Ravenscar

Dwelling stock by Council Tax Band - D 24.57 12.39 Better 15.5 Worse

Income support claimants 0.00 0.83 Better 0.8 Better

Jobseekers allowance claimants, 0.00 0.23 Better 0.30 Better claiming for over 12 months

Claiming out of work benefits 4.55 10.86 Better 8.50 Better

Working age benefit claimants (aged 6.53 15.08 Better 10.90 Better 16-24)

Page 76 Performance Measures - Whole Borough

Current figure Previous figure Comparison Time taken to process HB new claims and change events 3.47 (2019/20) 5.51 (2018/19) Better

Time taken to process LSCT new claims and change events 6.33 (2019/20) 7.28 (2018/19) Better

Percent of council tax collected 97.4% (2019/20) 97.4% (2018/19) Same

Percent of non-domestic rates collected 98.3% (2019/20) 97.7% (2018/19) Better

Wokring days lost due to sickness absence 9.46 (2019/20) 10.96 (2018/1) Better

Percent of FOI requests responded to within 20 working days 95.7% (2019/20) 98.6% (2018/19) Worse

Percent of complaints responded to within 20 working days 94.7% (2019/20) 94.2% (2018/19) Better Percent of minutes and executive decisions produced within 66.0% (2019/20) 57.1% (2018/19) Better 48 hours of meetings

Page 77 Your Borough, Your Say

Local taxation services (e.g. council tax and business rates)

Satisfaction

Ward - Whole Fylingdales & Borough Ward - Fylingdales & Ravenscar Whole Borough Ravenscar Very satisfied / Average satisfaction 18.3% 25.4% Satisfied

Very Satisfied 5.9% 3.2%

Neither satisfied nor Satisfied 12.4% 22.2% dissatisfied Neither satisfied nor 44.9% 40.5% dissatisfied

Dissatisfied 18.6% 19.0% Very dissatisfied / Dissatisfied Very dissatisfied 18.3% 15.1% Don't know / No opinion 0 132

Trend average satisfaction

2011/12 2013/14 2019/20 Ward - Fylingdales & 24.5% 24.8% 18.3% Ravenscar Average satisfaction Whole Borough 24.4% 25.4% 25.4%

Ward - Fylingdales & Ravenscar Whole Borough

30% 25% 20% 15% 10% 5% 0% 2011/12 2013/14 2019/20

Page 78 Your Borough, Your Say

About Volunteering

Formal volunteering:

Ward - Fylingdales & Whole Borough Ravenscar Frequent volunteering 50.7% 41.9%

At least once a week 18.4% 25.1% Less than once a week but at least 32.3% 16.8% once a month Less often 3.9% 14.2%

Not at all 45.4% 43.9%

Informal Volunteering:

Ward - Fylingdales & Whole Borough Ravenscar Frequent volunteering 20.5% 38.4%

At least once a week 20.5% 19.6% Less than once a week but at least 0.0% 18.8% once a month Less often 34.1% 24.4%

Not at all 45.4% 37.2%

Page 79 What would encourage you to volunteer?

Ward - Fylingdales & Whole Borough Ravenscar A chance to gain a recognised 17.9% 7.0% qualification Recognition such as certificates of 4.4% 4.0% achievement and/or long service An annual recognition event 0.0% 2.8% Learning new skills 20.2% 20.2% Knowing I will receive good support 18.6% 18.0% I would volunteer but do not want the 4.4% 13.7% responsibility of being on a committee The chance to attend social events 7.6% 9.8% Provision of a uniform and/or 0.0% 1.9% equipment, depending on the role Support from my employer, eg, extra time off for volunteering (charity 9.7% 0.0% days), flexible working hours to suit volunteering commitments, etc Being easily able to find volunteer 3.0% 19.3% activities Other 7.2% 8.3%

Do you currently or have you ever considered volunteering to help with an initiative directly or indirectly supported by the council, such as an In Bloom Group, Friends (of a park) Group, Residents Association, Tour de Yorkshire, Armed Forces Day, etc?

Ward - Fylingdales & Whole Borough Ravenscar Yes - I currently volunteer 16.4% 15.9% I have volunteered previously but 12.0% 16.3% don't currently volunteer I have considered but don't currently 7.3% 24.1% volunteer No - I never considered it 39.4% 29.6% No - I haven't seen any opportunities 24.8% 14.2%

Page 80 Would you consider being part of a pool of volunteers to help with initiatives directly or indirectly supported by the council?

Ward - Fylingdales & Whole Borough Ravenscar Yes, now 7.4% 10.7% Not now but possibly in the future 26.8% 32.7% I'd prefer to volunteer for a specific 25.9% 24.6% project/group/event only No 39.8% 32.1%

Page 81 Information and Communication

Overall, how well informed do you think Scarborough Borough Council keeps residents about the services and benefits it provides?

Ward - Fylingdales & Ward - Ravenscar Whole Borough Fylingdales & Whole Borough Very well Ravenscar informed Feeling informed 43.4% 51.6% Fairly well Very well informed 8.7% 4.4% informed

Fairly well informed 34.7% 47.2% Not very well informed Not very well informed 33.9% 34.3%

Not well informed at all 22.7% 14.1% Not well informed at all Don't know / No opinion 0 54

How do you find out about and/or communicate with Scarborough Borough Council?

Ward - Fylingdales & Whole Borough Ravenscar Local media (newspapers, 34.7% 45.2% television, radio) Printed information provided by 16.4% 19.3% the council Council website 21.9% 38.6% Council social media i.e 14.8% 8.4% Facebook/Twitter From local councillor 4.7% 6.8% Direct face to face contact with 14.3% 6.8% the council Direct telephone contact with 29.7% 13.4% the council Word of mouth (e.g. friends or 24.2% 25.1% family) Community social media (e.g. 17.8% 12.9% Facebook, Twitter) Page 82 How would you prefer to communicate with Scarborough Borough Council?

Ward - Fylingdales & Whole Borough Ravenscar Telephone 35.0% 27.2% Face to face 14.3% 17.5% Through a local councillor 0.0% 11.2% Email 45.3% 54.8% Notifications via your council 10.2% 5.4% self-service account Social Media (e.g. Facebook, 17.8% 10.8% Twitter) Chat box 10.5% 2.2% Smart device (e.g. google 0.0% 2.6% home, Alexa etc.)

Page 83 Indices of Multiple Deprivation Key LSOA Rank 1 - 32,844 1 = Most deprived, 32,844 = Least deprived Ward: Fylingdales & Ravenscar LA Rank 1 - 317 1 = Most deprived, 317 = Least deprived 0 - 10% In bottom 10% of most deprived Centile 90% - 100% In top 10% of least deprived

Overall Indices of Multiple Deprivation Whole 004C 004D 004F Borough Rank 75 15,695 11,688 15,253 2019 Centile 20% - 30% 40% - 50% 30% - 40% 40% - 50% Rank 70 16,824 12,204 16,109 2015 Centile 20% - 30% 50% - 60% 30% - 40% 40% - 50%

Whole Indices of Multiple Deprivation rank by Domain 004C 004D 004F Borough Indices of Multiple Deprivation 75 15,695 11,688 15,253 Income 81 21,665 18,849 23,351 Employment 50 22,006 14,568 25,777 Health & Disability 59 9,428 10,751 18,946 Education, Skills & Training 64 17,585 9,670 26,477 Barriers to Housing Services 159 4,799 7,286 403

IMD Domains Crime & Disorder 214 29,393 29,062 30,318 Living Environment 77 3,709 1,508 1,978

IDACI: Income Deprivation Affecting Children 112 29,395 13,940 24,224 IDAOPI: Income Deprivation Affecting Older Persons 103 19,493 22,950 25,162

Education, Skills & Training - Adults 19,004 16,028 25,592 Education, Skills & Training - Children 15,440 5,811 25,448 Barriers to Housing Services - Geographical 2,173 3,975 158 Barriers to Housing Services - Wider 22,621 18,860 25,245

IMD Sub Domains Living Environment - Indoors 1,848 680 1,052 Living Environment - Outdoors 29,971 31,543 25,630

Most Deprived Centile Least Deprived 0% - 10% 10% - 20% 20% - 30% 30% - 40% 40% - 50% 50% - 60% 60% - 70% 70% - 80% 80% - 90% 90% - 100%

Page 84 004C Income 004D Income 30,000 30,000 25,000 Employment 25,000 Employment 20,000 20,000 15,000 15,000 10,000 10,000 5,000 Living 5,000 0 Health & Disability Environment Living Environment 0 Health & Disability

Education, Skills & Crime & Disorder Education, Skills & Training Crime & Disorder Training

Barriers to Housing Services Barriers to Housing Services

004F Income 30,000 25,000 Employment 20,000 15,000 10,000 5,000 Living Environment 0 Health & Disability

Education, Skills & Crime & Disorder Training

Barriers to Housing Services

Page 85 Better Borough Brighter Futures

Scarborough Borough Council