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® ® Xanterra Parks & Resorts Parks Xanterra 2017 SUSTAINABILITY REPORT 2017 SUSTAINABILITY OUR SOFTER FOOTPRINT OUR

XANTERRA� 2017 SUSTAINABILITY REPORT

2 | OUR SOFTER FOOTPRINT Introduction

A MESSAGE FROM Philip F. Anschutz

When The Anschutz Corporation acquired Xanterra Parks & Resorts® in 2008, the company’s stewardship of national parks and long-established commitment to conservation were an important part of our decision. Since that time, Xanterra has continued to perform admirably, with many award- winning environmental programs and a pioneering, entrepreneurial approach to the new frontier of renewable energy and LEED-certified (Leadership in Energy and Environmental Design) buildings. This 2017 report highlights some of the best of Xanterra’s programs and initiatives.

In order to truly understand Xanterra’s commitment to preservation, efficiency, and pragmatic solutions, I invite you to come experience some of Xanterra’s many properties and adventures in the most beautiful places on Earth.

Crater Lake

XANTERRA | 1 Table of Contents

1 INTRODUCTION 1 A Message from Philip F. Anschutz 4 A Message from the CEO 6 Welcome 7 Our Company Mission 8 Our Softer Footprint Vision 9 2025 Goals 10 Our Assets

12 LIVING OUR SOFTER FOOTPRINT 13 Facing Our Future 14 Stories from the Field 26 By the Numbers

40 GIVING BACK 42 Xanterra’s Philanthropy

46 cELEBRATING OUR WORK 48 Awards, Certifications & Memberships Mules and riders heading down the Bright Angel Trail in the Grand Canyon Mount Rushmore National Memorial

WELCOME! A Message from the CEO

Since our last report, the world and achieving our ambitious 2025 Goals, our company have experienced a the company continues to modernize considerable amount of change. As its infrastructure, change its behavior, for Xanterra, we have expanded our and implement new technologies. global adventure travel portfolio with These will ultimately save millions of the acquisition of Holiday Vacations, gallons of water, reduce waste sent to acquired new cruise ships and prop- landfills, and reduce carbon emissions. erties, entered into new national park contracts, and witnessed record visita- We continue to track and monitor the tion at the national parks we operate. overall footprint of our operations. In this report, we introduce our new While many things change around us, at metric, Carbon Productivity, to empha- Xanterra, our commitment to the envi- size that as a carbon-based business, ronment and the communities in which we strive to be as efficient and effective we operate remains constant. During as possible in regard to carbon emis- the 23 years I have been CEO, I have sion reduction. We recognize that been proud to lead Xanterra’s charge in Xanterra is a growing company, and the areas of environmental stewardship increased operations bring increased and combating climate change. Yet carbon emissions. Though our abso- there is much more work ahead. lute emissions may rise, we strive to become more efficient overall. We are proud of the results we have achieved since the publication of Xanterra also continues to build a our last sustainability report. While culture of creativity and innovation in encountering many challenges in order to achieve our 2025 Goals.

4 | OUR SOFTER FOOTPRINT Introduction

In 2016, we launched an efficiency Along with our partner, the National study at Yellowstone to examine and Park Service, we recently designed and rethink how we do business. We found constructed the largest green building that as the company becomes more effi- project within the National Park cient operationally, we become more System, as part of the Canyon Lodge efficient environmentally. Operational redevelopment project in Yellowstone improvements that save time and National Park. This project, as well as improve guest experiences often save the refurbishment of the old Haynes water and energy. Our sustainability Photo Shop at Mammoth, earned a programs address a variety of issues total of five gold and one silver LEED around the world and are far more certifications. These projects illustrate complex than we ever imagined. Our the next wave of park architecture initiatives span areas from off-grid projects led by Xanterra. solar energy, to purchasing local goat cheese, to cleaning the hulls of our Finally, we continue to look to the Windstar fleet for fuel efficiency. future. As part of our new concession contracts at Mount Rushmore National We also know that we can’t achieve Memorial and Rocky Mountain success by acting alone, and that there National Park, Xanterra has committed is strength in numbers. This is why to a significant increase in renewable we have teamed with organizations energy generation and to communi- such as Change the Course, World cating the impact of climate change Vision, and The Coca-Cola Company to our guests. We are also expanding to help us meet our goals. By working our commitment to supporting together, we can have positive impacts local vendors—in both our food and for decades. beverage offerings and retail products. I look forward to detailing these efforts in our next report.

I made this statement in our last report, and I believe it is even more relevant in today’s world: Legendary Hospitality with a Softer Footprint is more than just our mission. It is how we remain steadfast to our commitments in a world filled with change.

Andrew N. Todd President & Chief Executive Officer Xanterra Parks & Resorts

XANTERRA | 5 Introduction

Welcome

Xanterra’s 2017 Sustainability Report comfortable lodgings. By the 1870s, summarizes our progress since our last founder Fred Harvey recognized the report, published in 2015, and exam- role that America’s vast and majestic ines the progress toward our 2025 goals. natural landscapes would play in the country’s national identity, and built a At Xanterra, we continue to set company that became famous for deliv- aggressive goals and lead our industry ering unrivaled hospitality in rugged in sustainability and in addressing surroundings. More than a century climate change. Our responsibility does later, Xanterra continues the Fred not stop with the environment. We must Harvey legacy of visionary hospitality also keep our guests and employees and operational excellence—both on safe, and contribute to the communities land and at sea. where we operate. Our environmental and social responsibility programs now Xanterra continues to be the largest span almost 20 years. We are very proud national park concessioner in the of our accomplishments. But with each United States. Since being purchased passing day, we understand that there by Denver-based The Anschutz is more we can do as a company—and Corporation, Xanterra has expanded to even more we can do together, with include a far-reaching and diverse port- our guests and employees, to make the folio of experiential leisure offerings. world a better place. As Xanterra’s portfolio has become WHO WE ARE more complex, so have our sustain- The name Xanterra is derived from ability programs. Thanks to careful Xanadu, an idyllic paradise described tracking and reporting, advanced in the poem “Kubla Kahn” by Samuel resource management technologies, Taylor Coleridge, and the Latin word for and employee-led innovations, we are earth, terra. Since 1876, Xanterra has always finding new ways to make our operated hospitality facilities in some operations more sustainable. of the most beautiful places on Earth. We hope that this report will offer our Xanterra is the direct descendant of guests, employees, partners, and other the legendary Fred Harvey Company readers information and inspiration that first welcomed nineteenth-cen- regarding our efforts and lessons. We tury travelers to the American West also hope it will be an invitation to join with hot meals, prompt service, and us as we soften our footprint.

6 | OUR SOFTER FOOTPRINT VBT Bicycling and Walking Vacations, Italy

Our Company Mission

LEGENDARY HOSPITALITY WITH A SOFTER FOOTPRINT Legendary Hospitality is the heart of our business and how we care for our guests. With a Softer Footprint speaks to our sustainable business practices and to being good stewards of the places we serve. Introduction

Our Softer Footprint Vision

Providing memorable experiences for our guests and employees, while protecting the environment and benefiting the places and communities where we operate

Country Walkers destination in Iceland

Our Softer Footprint is also the name 1. Use resources efficiently of our award-winning Environmental and effectively Management System (EMS), which is 2. Strive for zero waste guided by the above vision statement. 3. Build and operate sustainably Our sustainability efforts are organized 4. Provide guests with under the following four missions, sustainable choices which represent the pillars of our vision:

8 | OUR SOFTER FOOTPRINT 2025 Goals

5% less energy used annually 5% less water used annually 25% of assets certified landfill-free 80% waste diversion attained at noncertified assets

50% reduction in CO2 emissions 70% sustainable cuisine 93% (weighted) overall guest satisfaction

Based on a 2014 baseline

Windstar ships Our Assets1

NATIONAL PARKS RESORTS (Contracts) The Oasis at Death Valley Crater Lake National Park Glacier National Park HOTELS Grand Canyon National Park Cedar Creek Lodge (New in 2017) Mount Rushmore National Memorial Grand Canyon Railway Hotel Rocky Mountain National Park The Grand Hotel Yellowstone National Park Zion National Park CRUISE & ADVENTURE TRAVEL

OHIO STATE PARKS Austin Adventures (Contracts) Country Walkers Deer Creek State Park Grand Canyon Railway Geneva State Park Marina Holiday Vacations Maumee Bay State Park VBT Bicycling & Walking Vacations Mohican State Park Windstar Cruises Punderson State Park Salt Fork State Park RETAIL Tusayan Trading Post

Zabriskie Point in Death Valley National Park 1 As of June 2017.

SUSTAINABILITY Living Our Softer Footprint Facing Our Future

Xanterra recognizes the need to be proactive in addressing climate change and the responsibility of stewardship in the places and communities where we operate. In 2016, Xanterra joined companies around the world and participated in the Carbon Disclosure Project (CDP), a nonprofit global disclosure system. The CDP, through measurement and disclosure, assists companies with effective management of carbon and climate change risk.

Annually, we submit detailed information about our company, the resources we use, and the programs and projects we are pursuing, and in return, CDP compares our data to that of thousands of other companies, cities, states, and regions. The result is a progress grade. For our first report, we earned a grade of C-. While we were disappointed with that grade, the process has shown us opportunities for improvement. We aim to move our score higher in 2017 and later years with third-party data verification, new solar photovoltaic installations and other energy and water efficiency projects.

The success of the company will be determined by how it responds to the risks and impacts of uncer- tainty, especially climate change. Our Softer Footprint is Xanterra’s environmental management program addressing this and other external challenges.

Yellowstone National Park Living Our Softer Footprint

WHAT MAKES US PROUD Stories from the Field

Our employees and guests contribute to the success of Our Softer Footprint environmental and sustainability initiatives. The following are just some of the projects, initiatives, and achievements from our company. More information on these and other projects can be found at Xanterra.com/sustainability.

 GRAND CANYON RAILWAY A Grand Canyon BIOLUBRICANTS PROGRAM Railway steam engine Grand Canyon Railway’s commitment to pollution prevention is reflected in even the small activities that keep the trains running. In addition to both steam Engines #29 and #4960 burning 100 percent renewable fuel (running on fuel from kitchen grease generated in our and other regional kitchens), the railway has been in the process of converting all of its heavy equipment to nonpetroleum-based lubricants. The goal of Grand Canyon Railway is to be both clean and green.

RESPONSIBLY  ELECTRIFYING MANAGING Over the last several years, ELECTRONIC WASTE Xanterra has been planning Every year, Grand Canyon for increased demand for Railway partners with the electric vehicle charging City of Williams, Arizona; facilities. Supporting the Xanterra South Rim, road trip of the future, L.L.C.; the Grand Canyon electric vehicle charging Association; and the National stations have been installed Park Service for a community- at locations including wide electronic waste Yellowstone National collection. In 2016, 25,237 Park, Zion National Park, pounds (12.6 tons) of e-waste Glacier National Park, was collected by EGreen IT and Crater Lake National and diverted from the landfill. Park. In partnership Since the program began in with the National Park 2008, Grand Canyon Railway Service, more of these has diverted more than 122 stations will be installed tons of e-waste. over the next few years.

14 | OUR SOFTER FOOTPRINT Living Our Softer Footprint

 OPERATION SHRIVELY APPLES Operation Shrively Apples at the Grand Canyon South Rim diverted more than 6,500 pounds of food waste from the landfill in 2016 and provided supplemental, veterinarian-approved nourishment to the mules. Many employees work together to make this program a success—from the kitchen staff in the restaurants, to the porters who move the food waste, to the livery staff who feed the material to the mules. The program was expanded to include Phantom Ranch in 2016. Operation Shrively Apples is a closed- loop, or “circular economy,” project. The manure produced by the mules is transported to Flagstaff, Arizona, for composting. The compost is then sold to local nurseries and farmers.

DRINKING LOCALLY SECOND LIFE WOOD  Crater Lake National In 2016, Xanterra partnered with Urban Lumber of Springfield, Oregon, to Park is located in the design and build new dining room furniture, including tables and chairs, midst of one of Oregon’s for the Crater Lake Lodge dining room. Urban Lumber specializes in hand- wine-producing regions. crafted furniture made from salvaged trees. The state is also very well known for its craft beers and microbreweries. At the Crater Lake Lodge Dining Room and Annie Creek Restaurant, 100 percent of the wine served is from Oregon. There are more than 12 different Oregon wineries represented, including Eola Hills in Rickreall, which produces the signature Crater Lake wines. More than 95 percent of the beer inventory sold at the Camper General Store in Mazama Village is Oregon beer. Even the cider is provided by Atlas Brewing Company, located in Bend, Oregon.

XANTERRA | 15 Moran Lodge at Yellowstone National Park Living Our Softer Footprint

 LEADING LEED AT YELLOWSTONE NATIONAL PARK Xanterra understands the impacts •• Chittenden Lodge: Gold, BD + C construction has on occupants, the New Construction v3, 2009 environment, and the national parks. •• Rhyolite Lodge: Gold, BD + C We strive to implement the highest level New Construction v3, 2009 of sustainable design and construction, and consider how these buildings •• Washburn Lodge: Silver, BD + C will be resilient to changing natural New Construction v3, 2009 conditions and events. In 2015 and 2016, Xanterra, with the National Park The following green building Service, embarked on the largest LEED practices contributed to the successful new-construction project in both the LEED awards: Park Service’s and Xanterra’s history. •• protected or restored approx- Our first project, the Paintbrush imately 1,050,000 square Did you Dormitory, received the highest level feet of land from the previous know that of recognition, Platinum, by achieving development on the site the following: the 2004 •• reduced annual energy demand by 30 percent, compared to a Xanterra •• diverting more than 90 percent of conventionally built and operated construction waste from landfills Gardiner structure, equivalent to the carbon •• using Montana-sourced mountain sequestered by 261 acres of forest Employee pine beetle-kill wood extensively over the same time period Housing •• reducing energy by 40 percent •• reduced annual water demand by Project and water by 35 percent more more than 3.5 million gallons or than conventional construction 46 percent, compared to a stan- was the dard-constructed building, and •• meeting approximately 11 percent first LEED- eliminated the need for irrigation of the building’s electricity demand certified through a 32kW photovoltaic array •• sourced more than 30 percent of the materials within 500 miles of project in Following the success of Paintbrush, the project site, including coun- Montana? Xanterra achieved these awards for the tertops and windowsills made Canyon Lodge redevelopment project, from recycled glass and fly ash, the largest building project within the and finishes made from Montana park system in decades: mountain pine beetle-kill wood

•• Moran Lodge: Gold, Building Xanterra’s most recent project involved Design + Construction (BD + C) achieving BD + C New Construction v3, New Construction v3, 2009 2009 at a Gold level for the renovation of the Haynes administration building •• Hayden Lodge: Gold, BD + C at Mammoth. The Haynes renovation of New Construction v3, 2009 a historic photo shop provided Xanterra with an opportunity to showcase how to blend the “old” with the “new” and create a resilient, sustainable building.

XANTERRA | 17 Living Our Softer Footprint

GROWING HISTORY  Xanterra employees at Mount Rushmore maintain a 1,500-square-foot garden outside the memorial in Keystone, South Dakota. The primary purpose of the garden is to provide local and sustainable produce for Xanterra employees and guests. Since the garden was established, annual crops have included green beans, eggplant, peas, peppers, strawberries, tomatoes, cucumbers, melons, zucchini, beets, carrots, green onion, radishes, asparagus, lettuce, rhubarb, spinach, swiss chard, chives, cilantro, lemon balm, parsley, spearmint, marigolds, nasturtium, and sunflowers. In 2015, a partnership between Xanterra and the Thomas Jefferson Center for Historic Plants at Monticello—Thomas Jefferson’s primary resi- THE OASIS AT DEATH VALLEY  dence and plantation—was established. The Xanterra is currently in the middle of an extensive center provided Xanterra with heirloom seeds, renovation of its property formerly known as Furnace allowing us to continue the historic garden Creek Resort, a resort and ranch inholding within Death of Thomas Jefferson. Since 2010, the chefs at Valley National Park. Furnace Creek was first opened in Mount Rushmore have served more than 2,472 1927. In 2017, all of the property and its golf course will pounds of locally grown produce. undergo extensive enhancements and improvements, including significant water and energy conservation projects. The renovations will include increased building insulation, energy efficient food and beverage appliances, LED lighting, International Dark Sky-compliant exterior fixtures, water-saving faucets and toilets, reclaimed water irrigation systems, and improved heating (yes, it is needed at Death Valley) and air conditioning systems.

 WATER HARVESTING PROGRAM Grand Canyon Railway (GCR) has been committed to water conservation and continues to seek innovative ways to increase water harvesting for use in its steam trains. Each steam train round trip from Williams, Arizona, to Grand Canyon National Park uses approximately 12,000–14,000 gallons of water for the steam engine boiler. In 2016, GCR harvested and reused more than 142,000 gallons of rainwater and snowmelt for the steam operations. Since the harvesting program began in 2010, more than 486,000 gallons of water have been reused.

18 | OUR SOFTER FOOTPRINT Living Our Softer Footprint

WEARING Paintbrush Dormitory BOTTLES Xanterra has several lines of souvenir clothing that are giving soda and water bottles a second life. Working with vendors such as Kastlfel and Repreve, Xanterra sells clothing and T-shirts that are made from recycled bottles. By using recycled bottles or rPET (recycled polyethylene terephthalate), Xanterra is helping to keep used bottles out of landfills, rivers, trails, and oceans. One extra-large T-shirt can keep up to 19 bottles from ending up in the trash.

DON’T COUNT OUT THE SMALL STUFF At Mount Rushmore, Xanterra partners with TerraCycle to recycle or upcycle hard-to-recycle items, including snack bags, cigarette butts, cleaner packaging, drink pouches, writing instruments, and even toothpaste tubes. RENEWABLE ENERGY  Every year we recycle Solar energy installations continue to grow in the United States, and Xanterra about 200 pounds of is contributing to the arc of this trajectory. As part of our commitment to clean such items, including and reliable energy generation, a 32kW system was installed at the Paintbrush more than 9,000 Dormitory project at Yellowstone National Park. Not only does this system help snack bags and 47,000 offset the electrical demand of the operations, but it proves that regardless of the cigarette butts. remoteness of a location, renewable energy can still be generated.

XANTERRA | 19 Living Our Softer Footprint

COMMUNITY ENGAGEMENT AT GLACIER NATIONAL PARK  On January 15, 2014, Xanterra took sustainability, met with a representa- over the concession operations for tive from Dirt Rich, a start-up company Glacier National Park. The new 16-year attempting to create a food scrap collec- contract contains many commitments tion and composting business for the for improvements, including significant Flathead Valley. From there, Xanterra environmental sustainability pledges worked with Dirt Rich to initiate a around recycling, composting, and local program for Glacier National Park. As a food sourcing. result, the food scraps of 2015 became the compost beds for the beautiful In September 2016, less than two flowers, sourced by local nurseries, seen years later, the National Park Service around the park in 2016. Dirt Rich now awarded the operations at Glacier with has several more employees and has the Environmental Achievement Good expanded the program to include other Neighbor Award for the company’s large hospitality operations and the work within the local Flathead Valley local high school. community. The award recognized these significant achievements: When Xanterra met Tumblewood Teas, they were a bulk and online retail •• 22 percent reduction in the operation. Through a partnership with amount of solid waste sent Xanterra, they developed single-serving to the landfill from 2014 packets of their organic teas. By the end of the 2014 season, Tumblewood •• 12 percent reduction in had experienced a 10 percent increase electricity from 2014 in overall sales and was able to hire •• 59 percent total sustainable food several employees from the town of Big and beverage purchases, totaling Timber, Montana. more than $1,000,000, of which $675,000 was procured from local At the beginning of 2014, glass recycling food and beverage vendors in the park was difficult. There were no receptacles for guests to use and pick-up •• donation of more than two tons of was infrequent. Working with New furniture to Habitat for Humanity World Recycling, we have tripled the •• participation as a season amount of glass recycled in the park and sponsor for the Columbia Falls now offer the only public glass drop-off Community Farmers Market and recycling center in the Flathead Valley. Additionally, Xanterra worked Additionally, the Xanterra team at Glacier with Back Alley Metals of Red Lodge, National Park has been looking at every Montana, to provide unique, customized aspect of the operation and asking the park-specific receptacles that illustrate questions, How can we improve the climate change impacts on some of the sustainability of the operation? Can this most iconic glaciers in the park. be done here, given the remoteness? The following are just a few of the success Through its efforts in sustainable stories resulting from this exercise: purchasing and its other environmental initiatives, Xanterra is having a lasting At a local Earth Day event in 2015, impact on the individuals and commu- Matt Folz, Xanterra’s director of nity that call Glacier National Park home.

20 | OUR SOFTER FOOTPRINT Living Our Softer Footprint

Lake Josephine and Salamander Glacier in

Glacier NationalXanterra Park

RENEWABLE ENERGY For almost two decades, Xanterra has been installing projects that use the sun and wind to help power our operations. We have renewable energy installations at Maumee Bay State Park, the Oasis at Death Valley, Yellowstone National Park, Grand Canyon Railway, and Rocky Mountain National Park. In 2016, Xanterra generated approximately 2,170,562 kWh from these installations, avoiding the emissions from 1,627,767 pounds of coal. Additional installations and expansions CHOOSE TO BE STRAW FREE  are planned for 2017 and 2018 In the spring of 2013, Xanterra partnered with then nine-year-old Milo in connection with projects Cress to create the Choose to Be Straw Free program, bringing awareness at Grand Canyon National to the growing issue of waste from single-use disposables and litter. Now Park, Mount Rushmore in the program’s fourth year, Xanterra continues to educate employees National Memorial, and Rocky and guests on how small choices and behavior changes can collectively Mountain National Park. impact environmental issues.

XANTERRA | 21 Living Our Softer Footprint

SAVING THE Windstar ship CHESAPEAKE BAY The Kingsmill Resort2 partnered with the Chesapeake Bay Foundation in 2016 to help restore native oysters. In an average season, almost 40,000 shells are being saved and repurposed to rehabilitate and build new oyster reefs in the Chesapeake Bay watershed. Oyster reefs not only facilitate the growth of new oysters but also provide valuable habitat for numerous species of SMOOTH SAILING  marine life. According Even though half of Xanterra’s Windstar fleet can travel at times on wind to the Chesapeake power alone, fuel consumption is critical to the operations. Fuel engines power Bay Foundation (CBF), every service and amenity on a cruise ship. They run the electricity, power “thousands of bushels the water delivery, and ensure that the food remains fresh. Behind every of recycled oyster successful Windstar itinerary is a captain and his/her team working hard to shells are turned into minimize fuel consumption. Everything is considered, including speed of habitats for millions of port arrival and departure, continuous speeds at sea, optimal operation of the oysters planted in the engines, cleanliness and smoothness of the hull, and even electricity use on bay and in the rivers.” board. We are in the process of installing real-time feedback systems on the bridges of the fleet to provide accurate rates of fuel use and CO2 emissions. GREAT LAKES WATER COLD WATER  QUALITY The Grand Hotel LAUNDRY Debris in bodies of water The Grand Hotel recently is not just limited to converted all of its employee the oceans. Every day housing laundry to a cold- trash washes ashore water laundry system. Most from dumping, most of of the energy required for it illegal, on Lake Erie. laundry is used in the heating Every spring the team at of the water. This system Xanterra’s operation at infuses the wash water with Maumee Bay State Park power ions and activated works with the commu- oxygen to provide superior nity to clean up the trash, cleaning, while saving including large items hundreds of dollars per year like tires that wash onto in detergent and energy costs. the beaches.

22 | OUR SOFTER FOOTPRINT 2 As of March 2017 Kingsmill Resort is no longer owned or operated by Xanterra. Living Our Softer Footprint

GREEN IS  IN FASHION Xanterra has installed a new sustainability kiosk at the camp store located at Lake McDonald Lodge in Glacier National Park. With this kiosk, guests learn about the sustainable attributes of some of the products in the store. Are the socks made from recycled materials? Is the wood reclaimed? The kiosk provides information that supports guests’ interest in making more sustainable choices. The kiosk provides product information, including material sourcing, Camp store at Lake percentage of recycled content, McDonald Lodge and certifications.

ZERO WASTE The Mammoth Dining Room AT NPS CENTENNIAL The year 2016 was a mile- stone for the National Park Service (NPS)—100 years since its inception. In August of 2016, the NPS held a celebration at Yellowstone National Park, and offered an opportunity for Xanterra to showcase its commitment to sustainability to a national audience. By working with food and beverage vendors to eliminate nonrecyclable and noncompostable items during the GREEN STARS  celebration, Xanterra In 2016, the Mammoth Dining Room at Yellowstone National Park was officially was able to provide certified as a 4-Star Green Restaurant by the Green Restaurant Association. It an opportunity to sort is the first restaurant in a national park to achieve this level of certification. material at zero-waste The certification includes categories that address sustainable hospitality stations and divert more topics such as how to manage disposables, energy and water reduction, than 90 percent from sustainable furnishings and buildings, food, chemicals, pollution, and waste. landfill disposal.

XANTERRA | 23 Living Our Softer Footprint

WAR ON FOOD WASTE  Over the last several years, Xanterra has conducted audits to deter- mine the composition of its “waste stream.” Often, due to the wildlife in our remote locations, composting is very difficult or not allowed. To reduce the amount of food scraps that would be sent to the landfill, Xanterra is using “in-vessel” composting solutions to turn what A bison jam would have been waste into gold. Our operations at Zion National Park use a dehydrator to remove water from food waste and then, in a controlled situation, turn food waste into compost. At Yellowstone TURN THE KEY  National Park, starting in 2015, we began implementing a three-way AND BE IDLE FREE specially designed waste sorting receptacle in our guest rooms. At many of our locations, we These receptacles, made from 100 percent recycled content, allow have implemented a site-wide our guests the option of sorting their waste for recycling, compost, or idle reduction program for our landfill disposal. In 2016, Xanterra’s operations at Glacier National vehicle fleet and provide no-idling Park, in partnership with a local composting company, were able communication to our guests. At to collect more than 175,000 pounds of food waste that in previous Glacier National Park, even the hot years would have been sent to the landfill. beverage sleeves remind guests how easy it is to not idle their cars. Millions of people every year are able to enjoy the national parks from the convenience of their vehicles. Seeing wildlife while in vehicles is a safe and accessible way to observe the natural environment. Unfortunately, during wildlife “jams,” cars often sit with the engines idling , wasting gas and emitting fumes and greenhouse gases into the park. The next time you find yourself in a bison, moose, or other wildlife jam, Compost machine at Zion remember, it is easy to “turn the key and be idle free.”

EVEN ACCOUNTING DOES IT  The Corporate Accounting and Finance Department is implementing XEP, Xanterra’s Electronic Purchasing, a new accounts payable and purchasing system that not only increases the efficiency of payment but also has significant environmental benefits. The new system, once implemented, will save 1.57 tons of paper per year—the equivalent of 38 trees!

24 | OUR SOFTER FOOTPRINT The Narrows at Zion National Park Living Our Softer Footprint

By the Numbers

We set ambitious sustainability goals for our company twice: first in 2004 with a 2002 baseline and then in 2015 we set 2025 Goals with a 2014 baseline. We established the 2025 Goals based on our past performance and our commitment to a carbon-stable future. Xanterra measures and monitors progress toward these goals and operational effectiveness through Ecometrix, our proprietary environmental management tracking and analysis process.

Our operational team reports monthly In the spring of 2017, Xanterra worked on the following metrics: with Point380 to complete a third-party verification of the Ecometrix data, •• consumption of electricity, including greenhouse gas emissions natural gas, gasoline, diesel, (GhG). According to Point380’s review, propane, fuel oil, and water Xanterra’s 2016 Scope 1 and 2 data are:

•• generation and purchase •• founded on appropriate systems of renewable energy for the collection, aggregation, and •• overall greenhouse gas emissions analysis of quantitative data for determination of Scope 1 (direct) •• total solid waste and composted and Scope 2 (indirect) emissions waste, as well as amount of and water withdrawal data material recycled and waste diverted from landfills •• correct at a limited level of assurance

•• sustainable food and beverage, •• meeting the minimum level of sustainable retail, and accuracy of at least 95 percent operational sustainability •• accurate, materially correct, and a •• overall hazardous, recycled fair representation of GhG emissions hazardous, electronics, and and water withdrawal data universal waste generated •• presented fairly and in accordance with the verification criteria Our management teams review the data in all material respects and performance variances monthly, supporting our philosophy of contin- •• prepared in accordance with uous improvement. Transparency ISO-14064-1, World Resource Institute/ and accuracy have been focuses of World Business Council for Sustainable our reporting since our first public Development Greenhouse Gas Protocol disclosure in 2002. In addition to and the GRI G4 guidelines, including detailing our performance through our associated requirements for the sustainability report, Xanterra also design, development, management, participates in and provides data to the reporting, and verification of an Carbon Disclosure Project. organization’s environmental data

26 | OUR SOFTER FOOTPRINT Living Our Softer Footprint

CARBON PRODUCTIVITY Xanterra has been a leader in required to support our business activ- addressing climate change for almost ities. We monitor the revenue we earn two decades. We have also been a per unit of carbon we emit. Increasing successful business for much longer. Is revenue per unit of carbon equates to it possible for a business to curb climate greater carbon productivity. change emissions while simultane- ously experiencing economic growth? In the figure below, our carbon Profitability and greenhouse gas emis- productivity shows a decreasing sions reduction are often considered number since 2014, indicating that we at odds with each other. The challenge are not meeting our goals. Since the of a successful climate change mitiga- metric was established with our 2014 tion program for a business is to have baseline, we are emitting more carbon increasing revenues while simulta- per million dollars of revenue. A large neously decreasing greenhouse gas portion of the carbon productivity emissions. Xanterra monitors this ratio decrease correlates to the recent as carbon productivity— that is, how addition of three fuel-intensive cruise productively we manage the carbon ships to the Windstar portfolio.

FGRE 1 Carbon Productivity

Unit: Million Dollars of Revenue/mT CO2e

0.00

0.007

0.00

0.003

0.002

0.001

0.000 201 201 201

XANTERRA | 27 Living Our Softer Footprint

TRACKING CO2 EMISSIONS Almost every activity and transaction to year and our calculation takes these 3 A metric ton of that occurs at Xanterra’s operations changes into consideration. To better carbon dioxide equivalent (mT CO2e) potentially impacts the environment understand how Xanterra’s emissions is the measurement and creates greenhouse gas emissions. change from year to year relative to used to compare the emissions from different Some operations, such as our train operations, we review our absolute greenhouse gases based and cruise ships, require more carbon emissions relative to normalized emis- on their potential to intensity than others, e.g., providing sions, that is, emissions that have been impact global warming, or GWP (global warming lodging in a remote area. In addition to adjusted relative to revenue fluctuations. potential). The carbon carbon productivity, our greenhouse dioxide equivalent is calculated by multiplying gas emissions are measured as metric Since reestablishing our baseline in 2014, the tons of emissions tons of carbon dioxide equivalent.3 But over the last two years [FIGURE 2], by the GWP specific to that gas. business does not remain constant. The Xanterra has experienced an overall company’s operations change from year rise in greenhouse gas emissions. The

FGRE 2 otal reenhouse as missions

Unit: mT CO2e

10,000

120,000

100,000

0,000

20,000

0 201 201 201

ABSOLUTE NORMALIZED BY REVENUE

28 | OUR SOFTER FOOTPRINT Living Our Softer Footprint

majority of this increase directly corre- Xanterra started measuring and sponds to the addition of three Windstar monitoring its overall carbon emis- ships. As of 2016, the emissions from sions in 2000. In fact, Xanterra was the Windstar fleet’s fuel consumption the first in our industry to measure account for approximately 50 percent and report overall emissions. Thus, of Xanterra’s total emissions. Windstar we are well into our second decade of participates in continuous fuel and emis- carbon measurements [FIGURE 3] and sion monitoring and is implementing we are proud of our progress. When various programs, such as continuous normalized for the company’s changes speed policies, fuel curve optimizations, by revenue, Xanterra has achieved a 35 and hull inspections and polishing, to percent reduction in greenhouse gas reduce the overall emissions. emissions since 2000.

FGRE 3 CO2 missions Reduction Unit: Percent Reduction Since 2000

0 Acquisition of three additional Windstar ships 30 Acquisition of first 20 Windstar ships 10

2000 0 Baseline

0 2001 2002 2003 200 200 200 2007 200 200 2010 2011 2012 2013 201 201 201

ABSOLUTE NORMALIZED BY REVENUE

XANTERRA | 29 Living Our Softer Footprint

CARBON EMISSIONS BY SOURCE Xanterra’s greenhouse gas emissions decisions that reduce fuel consumption result from the multiple sources of and emissions. fuel required to keep our operations running. To reduce emissions and The figure below illustrates Xanterra’s meet our goals, we analyze the emis- greenhouse gas emissions by source. sions from each fuel source. The second largest source of greenhouse gas emissions is the electricity As previously stated, the greatest source needed for our land-based operations. of our emissions is fuel consumed by Our electricity reduction plans are our Windstar cruise ship fleet. Since centered around constructing more the acquisition of the new yachts, we efficient buildings, operating our have been implementing procedural existing buildings better, providing changes, as well as combustion moni- training for our employees in resource toring that provides real time engine conservation, generating more renew-

CO2 emissions data. This data provides able power onsite, implementing new performance feedback to the crew that technologies, and engaging our guests is important in making operational in resource conservation.

FGRE reenhouse as missions by ource

Unit: mT CO2 e

10,000

120,000

0,000

30,000

0 201 201 201

ELECTRICITY PROPANE FUEL OIL DIESEL

MARINE GAS OIL NATURAL GAS GASOLINE BIODIESEL

30 | OUR SOFTER FOOTPRINT Living Our Softer Footprint

OVERALL ENERGY CONSUMPTION Xanterra reviews its overall absolute annually by operation, it becomes energy consumption annually. The apparent that energy consumption figure below represents the compa- fluctuations can be attributed to ny’s absolute consumption starting a number of causal factors. For in 2000. It includes the changes to example, weather patterns affect the the energy fuel mix that occurred number of days buildings need to with the addition of the Windstar be heated. Increases in numbers of fleet in 2011 (marine gas oil appears guests result in more reservations in 2012), as well as the introduction for bus and boat tours, which, in of biodiesel used at Grand Canyon turn, increase fuel consumption. Railway as a substitute for diesel. This data is presented in aggregate Xanterra continues to search for for the entire company by year. opportunities to decrease overall However, the overall absolute energy energy consumption. For example, we consumption is also tracked by each are converting fuel oil boilers to more operation, and this provides feedback efficient propane, thereby decreasing on overall efficiency. By tracking data the amount of fuel oil we use.

FGRE otal nergy Consumption Unit: BTUs in Millions

1,00,000

1200,000

00,000

300,000

2000 2001 2002 2003 200 200 200 2007 200 200 2010 2011 2012 2013 201 201 201

ELECTRICITY PROPANE FUEL OIL DIESEL

MARINE GAS OIL NATURAL GAS GASOLINE BIODIESEL

XANTERRA | 31 Living Our Softer Footprint

ELECTRICITY Electricity is something almost changes to our business, including everyone takes for granted, even in the addition of Windstar, various some of the most remote locations acquisitions, and contract changes, where we operate. Electricity is the we reestablished the baseline for primary source of emissions for our 2025 Goals. The figure below Xanterra’s land-based operations, as illustrates that even with the addition it is the primary source of energy of activities, our absolute electricity for our facilities. It is what keeps decreased by 6 percent through 2016 the lights burning in the dining and, compared to our 2014 baseline, rooms and provides the heat and air the normalized electricity consump- conditioning for the comfort of our tion decreased by 21 percent. When guests. For most of our land-based we pause and look way back to 2000, operations, electricity is provided by when Xanterra started tracking the utility grid and supplemented by electricity consumption, we can a number of onsite renewable energy easily see the results of our hard work systems, such as photovoltaic instal- and continue to focus on reducing lations. In 2014, due to the material electricity consumption [FIGURE 7].

FGRE lectricity Consumption Unit: kwh in Millions

0 201 201 201

ABSOLUTE NORMALIZED BY REVENUE

32 | OUR SOFTER FOOTPRINT Living Our Softer Footprint

The overall decrease in electricity •• installed kitchen walk-in cooler consumption [FIGURE 7] is due to projects energy-saving devices such as a significant upgrade of our •• installed building management and lighting—initially from incandescent room management systems, and to compact fluorescent and now to LED software that provides energy savings (light emitting diode) technologies. At the Old Faithful Inn at Yellowstone alone, while not sacrificing guest comfort more than 1,000 lamps were replaced •• added vending machine motion with LED. Some of these lights are on and light sensors 24/7 to provide guest safety and comfort. Additionally, we have installed better •• added energy-efficient ice machines insulation, as well as energy-efficient •• installed Energy Star-rated kitchen equipment, heating and air kitchen equipment conditioning units, and even vacuum cleaners. Here are some more projects •• replaced PTAC units (packaged that have contributed to our electricity terminal air conditioner) with reduction successes over the years: more efficient equipment

FGRE 7 nergy Consumption Reduction Unit: Percent Reduction Since 2000

0 2000 Baseline

30 2007 Add Grand Canyon Railway, RMNP; Drop Everglades, North Rim, Gideon 2009 Drop Bryce, Scotty’s Castle, Silverado 0 2010 Add Deer Creek, Kingsmill; Drop Stovepipe Wells, Burr Oak 2011 Drop Hueston Woods, Shawnee 0 2012 Add 3 Windstar ships (Wind Spirit, Wind Star, Wind Surf) 2013 Add The Grand Hotel, Austin Adventures, VBT 0 2014 Add Glacier, Star Pride Windstar ship, Country Walkers 2015 Add Star Breeze, Star Legend 70 2016 Add Holiday Vacations; Lose Petrified Forest

0 2001 2002 2003 200 200 200 2007 200 200 2010 2011 2012 2013 201 201 201

ABSOLUTE NORMALIZED BY REVENUE

XANTERRA | 33 Living Our Softer Footprint

WATER CONSUMPTION After reestablishing our baseline in Our mixed success demonstrates the 2014, we were not able to continue the need to continue to install technol- success that we had in the previous 10 ogies as they become commercially years regarding water consumption viable, and to continue to work with decreases [FIGURE 9]. At many of our our guests, as well as housekeeping, operations, we have already installed kitchen, and maintenance employees, water-saving devices such as low-flow to meet our goals. Despite the absolute shower heads and low-flow toilets. gain in overall water consumption, the normalized adjustment Over the last two years, several opera- indicates that Xanterra was still tions have seen increases in water use able to reduce water consumption due to a combination of new land- by 14 percent by 2016 as compared scaping, accurate water metering, and to the 2014 baseline [FIGURE 8]. several significant water leaks. We antic- ipate our overall water use declining as Water consumption was significantly we continue renovations and improve reduced at several key locations (as building management systems. compared to the 2014 baseline).

FGRE ater Consumption Unit: Gallons in Millions

700

300

200

100

0 201 201 201

ABSOLUTE NORMALIZED BY REVENUE

34 | OUR SOFTER FOOTPRINT Living Our Softer Footprint

The following properties reduced water water leaks that would have consumption by more than 15 percent: previously gone undetected

•• by improving meter accuracy, •• Grand Canyon South Rim which has led to more precise (decreased by 17 percent) consumption data and baselines •• Rocky Mountain National Park •• by identifying faulty (decreased by 23 percent) water delivery systems so •• (Our former) Kingsmill Resort improvements can be made location (decreased by 21 percent) We are very grateful to our employees Tracking water consumption with for helping us achieve our water- real-time data and accurate metering saving goals. They are the first line of data has allowed us to reduce water corrective action in identifying leaks, consumption in the following ways: drips, and other problems that result in water waste. •• by identifying underground

FGRE ater Consumption Unit: Percent Reduction Since 20024

2002 0 Baseline

0 2003 200 200 200 2007 200 200 2010 2011 2012 2013 201 201 201

ABSOLUTE NORMALIZED BY REVENUE

4 2002 is the first year we started tracking water. XANTERRA | 35 Living Our Softer Footprint

SOLID WASTE Xanterra is a hospitality industry get a second-life, such as mattresses leader in identifying and reducing and linens, which are donated to solid waste. Any and all potential homeless shelters; food waste, which is waste is included in our measurement composted; food waste that is given to systems. Solid waste [FIGURE 10] gener- animal feeding operations; and even ated by our operations is broken into used crayons from our dining rooms, two distinct categories: landfill (what is which are melted and repurposed for sent to the landfill) and diversion (what art projects. is sent to recycling or composting, or what is diverted from the landfill). Due to the unique nature of our locations and operations, Xanterra Diverted items include traditional analyzes data both companywide ones like plastics, glass, and metals, and by individual operation. Many and also nontraditional items that National Park Service contracts

FGRE 10 olid aste iversion Unit: Tons

12,000

10,000

45% 45% 43% diversion rate ,000

,000 55% 59% 58%

,000

2,000

0 201 201 201 201 201 201 ALL PROPERTIES NATIONAL PARKS ONLY

LANDFILL DIVERTED

36 | OUR SOFTER FOOTPRINT Living Our Softer Footprint

contain specific waste diversion rate the amount of landfilled waste objectives. These commitments range based on volume assumptions. from 50 percent to up to 100 percent with a third-party certification. Isolating the results at our individual park operations, we continue to see In 2015, as part of our 2025 Goals, we all of the hard work paying off. For set an ambitious goal: 25 percent of 2016, Grand Canyon Railway obtained our assets (locations) to be certified a diversion rate of 88 percent, with landfill-free. We set out to achieve 64 percent at the Grand Canyon an 80 percent diversion rate for the South Rim, 59 percent at Yellowstone rest of the locations. We have been National Park, and 45 percent for conducting waste audits at our loca- Mount Rushmore National Memorial. tions and identifying traditional and Additionally, at the beginning of the nontraditional methods of decreasing Glacier National Park contract in 2014, our landfilled waste. However, over the the diversion rate was approximately 16 last two years, we have seen a slight percent. At the end of 2016, due to many increase in the amount of waste being innovative initiatives, we improved to a sent to landfills. This increase has 50 percent diversion rate. been attributed to the expansion of the Windstar fleet, as it is very difficult Looking to the future, we are committed to recycle materials at many of the to decreasing our planet’s food waste small ports and locations we serve. problem. Xanterra, like many hospitality Additionally, as a few of our operations organizations, can raise awareness experienced a material change in how about this waste crisis and be part of waste streams are processed, either the solution. We will continue to focus through a municipality or with the our efforts on reducing food waste by NPS, our numbers fluctuated. For improving kitchen waste operations, example, as waste haulers changed practicing in-vessel composting, and their procedures, scales were installed promoting vendor partnerships and for actual measurement at pick-up. guest awareness. Previously, Xanterra had to estimate

XANTERRA | 37 Living Our Softer Footprint

RENEWABLE ENERGY GENERATED

As a commitment to Our Softer overall goal of reducing CO2 emissions Footprint, Xanterra is working to install by 50 percent. Between 2014 and renewable energy systems where 2016, the calculated overall amount of appropriate and feasible. Many of our renewable energy generated decreased. locations are literally at the end of the transmission line of the electricity grid. Starting in 2015, Xanterra decreased Renewable energy not only provides us the amount of renewable energy with reliable energy but also decreases credits purchased and redirected the our overall carbon emissions. The funding to support the installation of figure below illustrates Xanterra’s on-site renewable energy generation renewable energy production, begin- equipment. In 2017 and 2018, Xanterra ning with the 2025 Goals 2014 baseline. will be undertaking significant Xanterra purchases renewable energy renewable energy projects, including credits (RECs) and carbon offsets proposed solar photovoltaic arrays at with the goal of supporting renewable Mount Rushmore National Memorial, energy development. Our 2025 goal Grand Canyon National Park, and for renewable energy is nested in our Rocky Mountain National Park.

FGRE 11 Renewable nergy Unit: kwh in Millions

0 201 201 201

RECs ON SITE OFFSETS

38 | OUR SOFTER FOOTPRINT Living Our Softer Footprint

SUSTAINABLE CUISINE The figure below illustrates the Xanterra was classified as sustainable. growth of Xanterra’s procurement of To meet the 2025 goal of 70 percent and sustainable cuisine products since the maintain quality standards, Xanterra is company began tracking progress. We pursuing strategies beyond traditional define sustainable cuisine products procurement. Gathering local ingredients as those that are (1) produced locally, and maintaining on-site gardens has been at a maximum of 500 miles from the integral to sustainable cuisine growth. operation; (2) sourced from vendors and These practices also provide opportu- farming systems that minimize harm to nities for employees to contribute to the environment and human health; (3) Xanterra’s sustainable cuisine program. sourced from vendors with animal-wel- fare-friendly practices; or (4) certified by To further improve our efforts, Xanterra third parties as being organic, non-GMO, implemented the Fresh Forward program and/or fair trade. in 2016, which focuses on delivering sustainable and healthy cuisine. Today five At the end of 2016, more than 30 percent Xanterra national park operations have of the food and beverage purchased by significantFresh Forward programs.

FGRE 12 ustainable Cuisine Unit: Percent of Total Food & Beverage Purchases

0 2001 2002 2003 200 200 200 2007 200 200 2010 2011 2012 2013 201 201 201

XANTERRA | 39 PHILANTHROPY Giving Back Death Valley Giving Back

Giving Back Xanterra’s Philanthropy

Xanterra strives to enrich the communities in which we operate through local stewardship, philanthropy, and community service. Below are some of the many ways Xanterra serves.

14’ER PEAK CHALLENGE On August 6, 2016, a team of Xanterra corporate office employees, along with their friends and family members, completed the Annual Peak Challenge and climbed to the top of Mt. Evans, a Colorado mountain reaching 14,264 feet. For the past 17 years, Xanterra has participated in the Annual Peak Challenge, a fundraising event benefiting the Griffith Centers for Children, WORLD VISION a nonprofit that provides a full Xanterra has supported the work of continuum of therapeutic treatment World Vision International for many and academic services for boys and years. World Vision is one of the largest girls and their families. relief and charitable organizations in the world, providing food, clean VBT SPONSORSHIP OF water, education, and infrastructure THE ANNUAL KELLY BRUSH to millions around the globe strug- FOUNDATION RIDE gling with poverty, drought, war, and VBT continues to be the title sponsor natural disasters. for one of the biggest and best charity rides in Vermont. The ride supports the In addition to our philanthropic Kelly Brush Foundation, started after commitment, Xanterra also supports Kelly Brush’s ski-racing accident that World Vision annually through our left her paralyzed from the chest down. School Tools program. Employees The foundation provides adaptive participate in activities such as sports equipment directly to people packing and distributing school living with paralysis and also supports supplies for economically challenged safe skiing practices. school children in some of the local communities where we operate.

42 | OUR SOFTER FOOTPRINT Glacier Creek in Rocky Mountain National Park Giving Back

CLEAN WISCONSIN Holiday Vacations is a proud sponsor of Corporate Guardian of Clean Wisconsin, supporting their mission to “protect our natural resources and the health of all Wisconsinites, now and for generations to come.” Since 1970, Clean Wisconsin has been the voice for the environment, working for clean air, COVENANT CUPBOARD clean water, and clean energy. FOOD PANTRY In 2016, Xanterra sponsored a ALLIANCE FOR Thanksgiving Holiday Food Drive to BIKING AND WALKING benefit the Covenant Cupboard Food Xanterra’s commitment to a safe and Pantry, located in Greenwood Village, responsible adventure extends beyond Colorado. For more than 20 years this the vacation experiences offered all-volunteer organization has reliably through its adventure travel compa- served those facing food insecurity by nies. Xanterra is proud to support the funding food pantry operating costs, Alliance for Biking and Walking, an including food purchases, supplies, organization dedicated to local bicycle rent, and transportation. and pedestrian advocacy.

The Anschutz Family Foundation is a proud sponsor and supporter of the Covenant Cupboard Food Pantry.

LITTLE PEOPLE’S LEARNING CENTER Xanterra supports many organizations in the Greater Yellowstone Area, including Little People’s Learning Center. Little People’s Learning Center CHILDREN’S HOME SOCIETY is a nonprofit early childhood learning OF SOUTH DAKOTA center located in the Mammoth Hot Each year Xanterra supports a fund- Springs area of Yellowstone National raising dinner at Mount Rushmore Park. It provides a nurturing and National Memorial to support the educationally enriched environment Children’s Home Society of South for children ages six weeks through Dakota. Every winter Xanterra’s school age. management from the corporate office and Rushmore helps to prepare and SUSAN G. KOMEN serve guests at the gala. Established Xanterra is a proud sponsor of in 1893, Children’s Home Society is several teams that participate annu- South Dakota’s oldest human services ally in local Susan G. Komen events. nonprofit organization. The mission is Several employees have partici- to protect, support, and enhance the pated together for almost a decade, lives of children and families. supporting each other and the fight against breast cancer.

44 | OUR SOFTER FOOTPRINT Giving Back

WESTERN ADDITIONAL SUSTAINABILITY CHARITABLE DONATIONS EXCHANGE The following are some of the addi- Xanterra is an active participant in tional organizations we support: the Western Sustainability Exchange (WSE), an organization founded •• Alaska Wildlife Conservation Center to conserve the Northern Rockies, •• Alzheimer’s Association including its open spaces; wildlife habitats; soil, air, and water resources; •• American Legion rural communities; and agricultural •• Bonneville Environmental land and heritage. The organization Foundation has aided nearly 1,000 farmers and ranchers in designing and imple- •• Colorado Law Enforcement menting innovative and sustainable •• Cystic Fibrosis Foundation production strategies, developed value- added markets for these producers, •• Denver Public Schools Foundation educated thousands of consumers •• Gardiner Food Pantry about the long-term benefits of sustainable purchasing, and increased access •• Glacier National Park Conservation to sustainably produced local foods for •• Grand Canyon Association the region. •• Hill City Area Chamber WHEELS OF CHANGE of Commerce INTERNATIONAL •• Kaibab Learning Center In 2010, Dan Austin, cofounder of Austin Adventures, was upgrading the •• Northern Arizona University company’s fleet of bikes and looking for •• Rotary Club of Williams, Arizona something to do with 120 used bicycles. Dan discovered the organization •• Rotary Club of Zion Canyon Bicycles for Humanity and decided to •• Scleroderma Foundation start up his own chapter. He quickly went to work collecting bicycles in •• Special Olympics, Utah Billings, Montana, and he soon had •• St. Francis Food Pantry more than 400 bikes to be shipped to Ngoma, Namibia in Africa. In 2011, •• Stafford Animal Shelter Dan and his son, Andy, joined forces •• Tourism Cares with Michael Linke of the Bicycling Empowerment Network Namibia (BEN •• Yellowstone Park Foundation Namibia) to become the founding directors of Wheels of Change.

The U.S. headquarters is based in Billings, Montana, and is 100 percent volunteer run. Administrative costs are donated either in-kind or paid for by Austin Adventures.

XANTERRA | 45 AWARDS & MEMBERSHIPS Celebrating Our Work Windstar Cruises Celebrating Our Work

GREEN RESTAURANT GREEN SEAL BRONZE GS-33 Awards & ASSOCIATION Lake Yellowstone Hotel 4-Star Certified Green Restaurant Certifications Mammoth Dining Room, NPS ENVIRONMENTAL Yellowstone ACHIEVEMENT 2017 Green Innovation Award USGBC LEED SILVER ARIZONA GREEN Grand Canyon South Rim OPERATIONS & LIVING MAGAZINE MAINTENANCE Green Champion, David Perkins Good Neighbor Award Watchman and Sentinel Grand Canyon South Rim Yellowstone Lodges, Zion VIRGINIA GREEN DOI ENVIRONMENTAL CALIFORNIA GREEN TRAVEL STAR ACHIEVEMENT LODGING RECIPIENT Innovative Project 2015 for Green Innovation Award The Oasis at Death Valley Our Zero-Waste Project: Grand Canyon South Rim Inn and Ranch LPGA Tournament Kingsmill FOOD RECOVERY ARIZONA OFFICE CHALLENGE OF TOURISM HISTORIC HOTELS Acknowledgment, U.S. Governor’s tourism award OF AMERICA EPA Region 8 for outstanding historical Award of Excellence Finalist: Yellowstone renovation and preservation Champion of Sustainability Grand Canyon Railway Lake Hotel, Yellowstone USGBC LEED PLATINUM NEW CONSTRUCTION GREEN RESTAURANT NATIONAL ASSOCIATION Paintbrush Dormitory, ASSOCIATION OF HOME BUILDERS Old Faithful Dorm, Yellowstone 3-Star Certified Green Restaurant Best in Green Award El Tovar Hotel, Yellowstone 2014 Grand Canyon South Rim GREEN RESTAURANT USGBC LEED GOLD ASSOCIATION 2016 NEW CONSTRUCTION 3-Star Certified Green Restaurant NPS ENVIRONMENTAL Chittenden, Hayden, Moran, Grand Canyon Railway & Hotel ACHIEVEMENT Rhyolite Lodges, Haynes Good Neighbor Award Building, Yellowstone 2013 Glacier GREEN RESTAURANT USGBC LEED SILVER ASSOCIATION Building the Future NEW CONSTRUCTION 3-Star Certified Green Restaurant Honorable Mention Washburn Lodge, Mount Rushmore Grand Canyon South Rim Yellowstone GREEN SEAL GOLD GS-33 Lean, Clean, and Green 2015 Zion Lodge Honorable Mention HISTORIC HOTELS Yellowstone OF AMERICA 2012 Sustainability Champion Finalist GREEN RESTAURANT Xanterra ASSOCIATION 3-Star Certified Green Restaurant Yellowstone

48 | OUR SOFTER FOOTPRINT

2007 OREGON CLEAN USGBC WYOMING CHAPTER COLORADO MARINA CERTIFICATION Sustainability director serves ENVIRONMENTAL Crater Lake on board of directors LEADERSHIP Yellowstone Ongoing—Gold Level, REDUCE, REUSE, RECYCLE Recertification JACKSON HOLE WESTERN Rocky Mountain Business Leader Program Member SUSTAINABILITY Yellowstone EXCHANGE Sustainability director serves Memberships SUSTAINABLE ECONOMIC on board of directors DEVELOPMENT INITIATIVE Yellowstone OF NORTHERN ARIZONA ARIZONA LODGING AND Advisory Board Member Farm to Restaurant TOURISM ASSOCIATION Grand Canyon South Rim Glacier Certified Green Lodging Grand Canyon Railway & Hotel, TRAVEL OREGON Farm to Restaurant Connection Grand Canyon South Rim FOREVER PARTNER and Steer to Steak Program Crater Lake Yellowstone CALIFORNIA GREEN LODGING CERTIFICATION TRIP ADVISOR YELLOWSTONE The Oasis at Death Valley GREENLEADERS ENVIRONMENTAL Gold Level COORDINATING CERTIFIED AUDUBON Grand Canyon Railway & Hotel, COMMITTEE CHANGE THE COURSE Grant Village Lodge, Lake Member and active participant Grand Canyon, Rocky Mountain Yellowstone Hotel, Mammoth Hot Yellowstone Springs Hotel and Cabins, Old COOPERATIVE SANCTUARY Faithful Snow Lodge, Zion Lodge YELLOWSTONE-TETON Continued certification CLEAN CITIES through the Audubon Silver Level Sustainability director serves Society for our conservation Crater Lake Lodge, Lake Lodge on board of directors efforts at the golf course Cabins, Maumee Bay, Old Yellowstone The Oasis at Death Valley Faithful Inn, Old Faithful Lodge, Roosevelt Lodge MONTEREY BAY AQUARIUM Seafood Watch Business Partner Mount Rushmore B e au t i f u l P l a c e s o n E a r t h ®

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