ABOUT BINCKBANK
ANNUAL REPORT 2016
ABOUT BINCKBANK
ABOUT BINCKBANK
ANNUAL REPORT 2016 This document is a translation of the Dutch original and is provided as a courtesy only. In the event of any disparity, the Dutch version shall prevail. No rights may be derived from the translated document. ABOUT BINCKBANK
TABLE OF CONTENTS
ABOUT BINCKBANK 8 BinckBank profile 9 BinckBank at a glance 10 Key figures 11 Information for shareholders 12 Financial calendar for 2017 15 Key events in 2016 16
REPORT OF THE EXECUTIVE BOARD 18 Chairman’s message 19 BinckBank’s vision, mission and strategy 21 The New Binck 24 2016 targets and medium-term targets for 2018 27 Overview earnings model 28 Strengths, weaknesses, opportunities, and threats (SWOT analysis) 30 2016 Financial results 31 Developments in the countries 34 Human Resources 37 Corporate social responsibility (CSR) 39 Tax policy 42 Reserve and dividend policy 46 Outlook for 2017 47
DEVELOPMENTS IN LEGISLATION AND REGULATIONS 48
RISK MANAGEMENT 56 Risk management 57 Capital management 71 Liquidity management 79
MANAGEMENT STATEMENT 82 In-Control Statement 83
CORPORATE GOVERNANCE 84 Introduction 85 Future-oriented banking 86 Dutch Corporate Governance Code 88 Decree implementing Article 10 of the Takeover Directive 93
REPORT OF THE SUPERVISORY BOARD 94 Message from the chairman of the supervisory board 95 7
Duties of the supervisory board 96 // Composition of the supervisory board 96 Meetings of the supervisory board and subcommittees in 2016 97 Summary of the 2016 BinckBank remuneration report 102
PERSONAL DETAILS OF THE BOARD MEMBERS 107
FINANCIAL STATEMENTS 2016 111 Annual Report 2016 ABOUT BINCKBANK ABOUT BINCKBANK
PROFILE BINCKBANK
BinckBank N.V. BinckBank is an online bank for investors and savers. It is listed on Euronext Amsterdam and has been included in the Amsterdam Smallcap Index (AScX) since 2016. BinckBank provides services for private customers, companies/legal entities, and independent asset managers. BinckBank offers Trading, Investing, and Saving services, using a European IT base platform. BinckBank has offices in the Netherlands, Belgium, France, Italy, and Spain, and offers its services under the brands Binck and Alex.
BinckBank enjoys a leading brokerage position the Netherlands and Belgium and is ranked third in France. An important feature of the online brokerage service is a stable platform that gives users access to important financial markets, professional trading facilities, and analysis tools.
The online platform Binck Fundcoach makes it easy for people to invest in investment funds and ETFs by providing news, opinions, columns, and detailed fund information. Alex Vermogensbeheer and Binck Laten Beleggen are discretionary asset management products that customers can use to authorise BinckBank to invest their money.
BinckBank has developed its savings brokerage service Binck Sparen for savers. With this product, BinckBank gives its customers easy access to the international savings market with an ample choice of savings products covered by the European Deposit Guarantee Scheme.
BINCKBANK IN A EUROPEAN CONTEXT 9 // Annual Report 2016 ABOUT BINCKBANK
BINCKBANK AT A GLANCE
BinckBank is an online bank for investors and savers.
Operating income y country Operational income y type of income FTE y country (in € million) (in € million)
26 4 Net interest income 114 5 Netherlands 541 Netherlands 79 2 Net commission income Total 11 1 Belgium Total - transaction related Total 40 Belgium 8 1 France 36 France 147 7 147 7 29 8 Net commission income 642 3 1 Italy - non transaction related 21 Italy 10 9 Group 4 Spain 12 3 Other income Num erNum erNum er of oftransactions transactions of transactions Num erNum erNum er of ofaccounts accounts of accounts CustomerCustomerCustomer satisfaction satisfaction satisfaction 10 10 10 .3 .3 .3 620620 620 10 10 10 Num er8.6 Num er8.6 Num er8.6 of oftransactions transactions of transactions Num erNum erNum er of ofaccounts accounts of accounts615615 615 CustomerCustomerCustomer satisfaction satisfaction satisfaction 7.7 7.7 7.7 108 108 108 .3 .3 .3 620620 620 108 108 1087,1 7,1 7,1 7,3 7,3 7,3 7,3 7,3 7,3 8.6 8.6 8.6 610610 610 607607 607 615615 615 7.7 7.7 7.7 86 86 86 86 86 867,1 7,1 7,1 7,3 7,3 7,3 7,3 7,3 7,3 600610600610 600610 607607 607 Num erNum erNum er of transactionsof transactions of transactions 5 6Num er5 6Num er5 6Num er of accountsof accounts of accounts CustomerCustomerCustomer satisfaction satisfaction satisfaction 64 64 64 64 64 64 x million x million x million 10 10 10 .3 .3 .3 x thousand 6205 0600x thousand 5 0600620x thousand 5 06206005 65 6 5 6 10 10 10 42 42 428.6 8.6 8.6 615 615 615 42 42 42 x million x million x million
7.7 7.7 7.7 x thousand x thousand x thousand 8 8 8 5 05 0 5 0 8 8 87,1 7,1 7,1 7,3 7,3 7,3 7,3 7,3 7,3 20 20 20 610580610580 610580 607 607 607 20 20 20 201420142014 201520152015 201620162016 201420142014 201520152015 201620162016 201420142014 201520152015 201620162016 6 6 6 6 6 6 0 0 0 600580600580 600580 0 0 0 20145 620145 620145 6 201520152015 201620162016 201420142014 201520152015 201620162016 4 4 4201420142014 201520152015 201620162016 4 4 4 x million x million x million x thousand 5 0x thousand 5 0x thousand 5 0 2 2 2 2 2 2
0 0 0 580 580 580 0 0 0 201420142014 201520152015 201620162016 201420142014 201520152015 201620162016 201420142014 201520152015 201620162016
AdjustedAdjustedAdjusted net net result net result result AdjustedAdjustedAdjusted earnings earnings earnings per per share per share share Cost incomeCost incomeCost income ratio ratio ratio 60 60 6057.557.5AdjustedAdjusted57.5Adjusted net55.5 net55.5 result net 55.5result result 1,0 1,0 1,0AdjustedAdjustedAdjusted earnings earnings earnings per per share per share share 100 100 100 Cost incomeCost incomeCost income ratio ratio ratio 0.820.82 0.82 57.557.5 57.5 0.7 0.7 0.7 7 7 7 60 60 60 55.555.5 55.5 1,00,8 1,00,8 1,00,8 100 80 100 80 100 80 72 72 72 64 64 64 40 40 40 0.820.82 0.82 0.7 0.7 0.7 7 7 7 30.530.5 30.5 0,80,6 0,80,6 0,80,6 80 60 80 60 80 60 72 72 72 0.450.45 0.45 64 64 64 40 40 40 AdjustedAdjustedAdjusted net net result net result result in € in € in € AdjustedAdjustedAdjusted earnings earnings earnings per per share per share share Cost incomeCost incomeCost income ratio ratio ratio 30.530.5 30.5 0,60,4 0,60,4 0,60,4 60 40 60 40 60 40 20 20 20 0.450.45 0.45 in € million 60in € million 60in € million 6057.557.5 57.5 55.555.5 55.5 in € 1,0in € 1,0in € 1,0 100 100 100 0,40,2 0,40,2 0,40,2 40 20 40 20 40 20 20 20 20 0.820.82 0.82 0.7 0.7 0.7 7 7 7 in € million in € million in € million 0,8 0,8 0,8 80 80 80 0 0 0 0,20,0 0,20,0 0,20,0 20 0 20 0 20 0 72 72 72 40 40 40201420142014 201520152015 201620162016 201420142014 201520152015 201620162016 201420142014 201564 201564 201564 201620162016 30.530.5 30.5 0,6 0,6 0,6 60 60 60 0 0 0 0,0 0,0 0,0 0.450.45 0.45 0 0 0
201420142014 201520152015 201620162016 in € in € in € 0,4 0,4 0,4201420142014 201520152015 201620162016 40 40 40 201420142014 201520152015 201620162016 20 20 20 in € million in € million in € million 0,2 0,2 0,2 20 20 20
0 0 0 0,0 0,0 0,0 0 0 0 201420142014 201520152015 201620162016 201420142014 201520152015 201620162016 201420142014 201520152015 201620162016
10 AssetsAssetsAssets under under under administration administration administration AssetsAssetsAssets under under under management management management CapitalCapitalCapital ratio ratio ratio // 50 50 50 25 25 Assets25 AssetsAssets under under under administration administration administration22.822.8 22.8 2,5 2,5 2,5AssetsAssetsAssets under under under management management management CapitalCapitalCapital ratio ratio ratio 20.620.6 20.6 1. 1. 1. 40.2 40.2 40.2 2520 2520 2520 18.518.5 18.5 2,52,0 2,52,0 2,52,0 50 40 50 40 50 40 37.1 37.1 37.1 22.822.8 22.8 1.7 1.7 1.7 31. 31. 31. 20.620.6 20.6 1. 1. 1. 40.2 40.2 40.2 2015 2015 2015 18.518.5 18.5 2,01,5 2,01,5 2,01,5 1.3 1.3 1.3 40 30 40 30 40 30 37.1 37.1 37.1 1.7 1.7 1.7 31. 31. 31. AssetsAssetsAssets under under underadministration administration administration AssetsAssetsAssets under under undermanagement management management 20 20 20 CapitalCapitalCapital ratio ratio ratio 1510 1510 1510 1,51,0 1,51,0 1,51,0 1.3 1.3 1.3 30 30 30 in € billion 25 in € billion 25 in € billion 25 in € billion 2,5in € billion 2,5in € billion 2,5 50 50 50 105 105 105 22.822.8 22.8 1,00,5 1,00,5 1,00,5 20 10 20 10 20 10 20.620.6 20.6 1. 1. 1. 40.2 40.2 40.2 in € billion 20 in € billion 20 in € billion 2018.518.5 18.5 in € billion 2,0in € billion 2,0in € billion 2,0 40 40 40 37.1 37.1 37.1 50 50 50 0,50,0 0,50,0 0,50,0 1.7 1.7 1.7 10 0 10 0 10 0 201420142014 201520152015 201620162016 201420142014 201520152015 201620162016 201420142014 201520152015 31. 2016201631. 31. 2016 15 15 15 1,5 1,5 1,5 1.3 1.3 1.3 30 30 30
Annual Report 2016 0 0 0 0,0 0,0 0,0 0 0 0 201420142014 201520152015 201620162016 201420142014 201520152015 201620162016 201420142014 201520152015 201620162016 10 10 10 1,0 1,0 1,0 20 20 20 in € billion in € billion in € billion in € billion in € billion in € billion 5 5 5 0,5 0,5 0,5 10 10 10
0 0 0 0,0 0,0 0,0 0 0 0 201420142014 201520152015 201620162016 201420142014 201520152015 201620162016 201420142014 201520152015 201620162016 ABOUT BINCKBANK
KEY FIGURES for the period ending December 31, consolidated
(amounts in € 000’s) 2016 2015 2014 2013 2012
CUSTOMER FIGURES
Number of customer accounts 614,973 606,514 595,506 551,970 518,771
Number of transactions 7,726,110 9,293,591 8,617,490 8,164,978 7,769,681
Assets under administration 22,793,380 20,575,397 18,538,716 16,124,263 13,383,874
Assets under management 1,279,980 1,697,871 1,952,193 2,147,591 1,012,617
COMPANY PROFIT AND LOSS ACCOUNT
Net interest income 26,325 25,724 28,497 27,686 32,024
Net fee and commission income 109,076 131,461 125,951 137,936 113,663
Other income from operational activities 12,324 12,993 11,285 11,088 12,025
Total income from operating activities 147,725 170,178 165,733 176,710 157,712
Total adjusted operating expenses* 116,634 108,863 119,870 112,863 94,231
Total operating expenses 31,091 61,315 45,863 63,847 63,481
Adjusted tax* 2,273 (3,961) (1,148) (6,559) (5,588)
Results of associates and joint ventures (2,821) (730) 12,674 (2,393) (3,580)
Net result 30,543 56,624 57,389 54,895 54,313
Result attributable to non-controlling interests (87) (1,076) 87 322 720
Result attributable to shareholders BinckBank 30,456 55,548 57,476 55,217 55,033
Adjusted net earnings per share (in €) 0.45 0.79 0.82 0.78 0.76
Cost/income ratio excluding IFRS amortisation 79% 64% 72% 64% 60%
CAPITAL ADEQUACY
Total equity 245,542 253,582 225,898 200,693 160,342
Capital ratio 31.9% 40.2% 37.1% 36.2% 31.1% 11
Leverage ratio 6.7% 7.1% 6.7% - - //
* Compared to the IFRS results, within the adjusted result, the total operating expenses and taxes are adjusted for IFRS amortisation and tax savings on the difference between fiscal and commercial amortisation of the intangible assets acquired with the acquisition of Alex and goodwill paid. Page 33 of this report includes the reconciliation of the adjusted result to the IFRS result. Annual Report 2016 ABOUT BINCKBANK
INFORMATION FOR THE SHAREHOLDER
BinckBank attaches great importance to maintaining relationships with investors and analysts and is committed to meeting the highest standards of integrity and fair disclosure.
BinckBank considers it essential to maintain a transparent and consistent policy with regard to information. BinckBank actively seeks a dialogue with its shareholders. It communicates openly with investors and others with a financial or other interest in the company in order to keep them as fully and promptly informed as possible with regard to the company’s policy, developments and outlook, so that they can take well-founded investment decisions. All relevant information, such as the annual report, half-yearly reports, quarterly reports, analyst presentations, and background information, is available on the corporate website at www.binck.com.
Share price and total investment return on the BinckBank share in 2016 The BinckBank share is listed on Euronext Amsterdam and since 21 March 2016 has been included in the Amsterdam Smallcap Index (AScX), with an index weighting factor of 5.63% on 31 December 2016.
ISIN code: NL0000335578 Reuters: BINCK.AS Bloomberg: BINCK.NA The average daily number of shares traded in 2016 was 255,546 (2015: 392,355).
The BinckBank share is currently being monitored by five analysts. During the compilation of the financial statements they gave institutional and other investors the following recommendations on the BinckBank share.
ANALYSTS*
COMPANY RECOMMENDATION ANTICIPATED PRICE NAME E-MAIL
ABN Amro Hold € 5.75 Cor Kluis [email protected]
ING Hold € 5.50 Albert Ploegh [email protected]
KBC Buy € 6.00 Matthias de Wit [email protected]
Kepler Reduce € 5.00 Hans Pluijgers [email protected]
Th. Gilissen Hold N/A Jos Versteeg [email protected]
* as of 28 februari 2017
Share ownership 12
// The following shareholders of an interest of 3% or more in BinckBank (position on 31 December 2016): • Old Mutual plc (>5%) • Delta Lloyd Deelnemingenfonds N.V. (>5%) • Boron Investments B.V. (>5%) • Navitas B.V. (>5%) • Fidelity Management & Research L.L.C. (>3%) • Dimensional Fund Advisors LP (>3%)
Annual Report 2016 • Farringdon Capital management (>3%) ABOUT BINCKBANK
The equity positions of the board members of BinckBank at year-end 2016 were as follows: • Vincent Germyns: 57,530 shares • Evert-Jan Kooistra: 88,827 shares • Steven Clausing: 9,076 shares
KEY FIGURES FOR BINCKBANK SHARES*
2016 2015 2014
Adjusted earnings per share € 0.45 € 0.79 € 0.82
Dividend per share** € 0.23 € 0.39 € 0.41
Earnings per share € 0.07 € 0.42 € 0.45
Dividend yield in % (based on year-end closing quote) 4.20% 4.90% 5.80%
Net asset value € 5.59 € 6.16 € 6.20
Year-end share price BinckBank N.V. € 5.50 € 7.95 € 7.05
P/E ratio 12.22 10.06 8.60
* as of 31 December 2016. ** 2016 figures are subject to approval of the General Meeting.
SHARE CAPITAL
2016 2015 2014
Authorised ordinary shares 100,000,000 100,000,000 100,000,000
Issued shares at year-end 71,000,000 71,000,000 71,000,000
Treasury shares held at year-end 5,281,525 719,277 804,674
Number of priority shares 50 50 50
Average number of shares outstanding during the year 67,578,245 70,251,842 70,171,109
Market capitalisation year-end 390,500,000 564,379,000 500,479,000
SHARE PRICE & VOLUMES
2016 2015 2014
Closing price € 5.50 € 7.95 € 7.05
Highest price € 7.90 € 9.33 € 9.66
Lowest price € 4.07 € 6.50 € 6.70
Share turnover 65,675,191 100,442,801 60,590,301 13 //
Daily turnover - high (amount) 2,341,873 2,317,382 3,223,889
Daily turnover - low (amount) 41,015 27,727 29,780
Average daily turnover (amount) 255,546 392,355 237,609 Annual Report 2016 ABOUT BINCKBANK
MOVEMENTB ANDB VOLUMES IN THE BINCKBANK SHARE