KERNHEALTH 1 Medicare Marketing in Our Digital World THE DEFINITIVE DIGITAL MARKETING HANDBOOK FOR MEDICARE MARKETERS kernagency.com | (818) 703-8775 |
[email protected] KERNHEALTH 2 CHAPTER 1 Medicare Marketers Are Struggling to Develop Digital Marketing Strategy We live in a digital world. The signs of people’s ever-increasing passion for digital communications are all around us. Digital has become woven into everyday life, yet, Medicare marketers aren’t prepared to develop a digital marketing strategy. KERN Health’s informal polls at the 2016 Medicare Marketing & Sales Summits in Orlando and Nashville suggest that most (65%) of Medicare marketers felt that their organizations were struggling and were unprepared to develop a digital marketing strategy. According to Pew Research Center, 76% of older (leading-edge) Boomers (ages 60–69) use the Internet daily. Even the Silent generation (ages 70–87) now has an adoption rate of 61% who use the Internet. And when we look at the younger (trailing-edge) Boomers (ages 51–59), we see the handwriting on the wall for the future of Medicare marketing—with only 17% of this group not using the Internet daily. Furthermore, 84.9% of Boomers and Medicare beneficiaries are sharing information, talking about politics and engaging on Facebook. KERNHEALTH 3 Furthermore, 84.9% of Boomers and Medicare beneficiaries are sharing information, talking about politics and engaging on Facebook. Medicare marketers: And at airports all over the world, people are tethered Your audience is digital, to charging stations so they will have digital access throughout their trip, even at 30,000 feet with so why isn’t your marketing? onboard pay-to-play or free Wi-Fi.