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Release Notes Pointsec Mobile Pocket PC 3.4.3 Release Notes Revised: March 6, 2009 This Release Notes document provides essential operating requirements and describes known issues for Pointsec Mobile Pocket PC 3.4.3. Review this information before installing this product. Note - There may be an updated version of this document and of the other documents you received with your copy of Pointsec Mobile Pocket PC. You can access the latest version at: http://www.checkpoint.com/support/ In This Document About This Document page 1 About Pointsec Mobile Pocket PC page 2 New in This Release page 2 Fixed in This Release page 3 Supported Devices page 3 3rd-Party Software page 4 System and Hardware Requirements page 5 General Recommendations page 6 Compatibility Between Releases page 6 Compatibility With Other Programs page 7 Known Issues in This Release page 7 FYI page 10 Documentation Feedback page 11 About This Document This document contains information about Pointsec Mobile Pocket PC version 3.4.3, such as which problems have been fixed since the previous release and system requirements. In this document, the abbreviation N/A is used. N/A means Not Applicable. Pointsec Mobile Pocket PC is also referred to as Pointsec Mobile or Pointsec throughout the documentation. Releases prior to version 3.3 are referred to by the previous name, that is, Pointsec for Pocket PC (Windows Mobile 5). In the 3.4 release, (Windows Mobile 5) was dropped from the product name. Copyright © 2009 Pointsec Mobile Technologies AB, a Check Point Software Technologies company. All rights reserved 1 About Pointsec Mobile Pocket PC About Pointsec Mobile Pocket PC Pointsec Mobile Pocket PC provides users of PDAs powered by Windows Mobile operating systems (Windows Mobile 5.0, Windows Mobile 6 Classic, and Windows Mobile 6 Professional) with automatic, real-time encryption of data including Microsoft Outlook E-mail and Notes - providing convenient and enforceable handheld security for enterprises on the move. New in This Release In this release, the following has been added or changed: New Function in This Release • Support for Encryption of Multiple Extra Storage Devices Pointsec Mobile Pocket PC now supports the use of multiple extra storage devices (built-in memories as well as removable devices). On one and the same Pointsec Mobile device, multiple storage devices can be managed completely separately from each other. New Devices These devices are added in this version: • AT&T (LG) Incite • Vodafone SonyEricsson X1 Xperia • Vodafone Palm Treo Pro • Sony Ericsson Xperia X1 • Sprint Mogul (PPC-6800) File Transfer and Client Deployment .exe Removed Because a majority of administrators use 3rd-party device management software to deploy and manage software on devices, specific file transfer settings and the deployment executable have been removed in this release. If you are not using 3rd-party device management software to handle file transfers and software deployment, you can still perform these tasks manually. See the Pointsec Mobile Pocket PC Administrator’s Guide for instructions. File Transfer Settings Removed The following File Transfer settings have been removed from the installation profile: • Transfer files with ActiveSync • Recovery folder • Update folder Client.exe Deployment File Removed The Pointsec Mobile Pocket PC Client_<yy>.exe has been removed from Pointsec Mobile. Pointsec Mobile Pocket PC 3.4.3 Release Notes. Last Update — March 6, 2009 2 Fixed in This Release Fixed in This Release The following issues have been fixed and verified: Table 1 Fixed in This Release ID Short description Description/Info 452767 Intermec CN3, Sprint Mogul: Software Previously, the software talk button could not initiate talk-button did not work the call at the first authentication after reboot. 453419 Pointsec Mobile did not support more Previously, using more than one removable media than one removable media device at a device at a time in a device with Pointsec Mobile time installed, could result in corrupted files on the media. 453404 HTC X7500 and HTC X7501: SD-card Pointsec Mobile Pocket PC did not support multiple was not accessible. removable media devices. Therefore, the SD-card was not mounted in HTC X7500 and HTC X7501 devices because they have a built-in microdrive. 395018 Sharp devices: Password for ‘limited When installing Pointsec Mobile Pocket PC on these communication lock’ had to be set devices: during installation • Sharp/Willcom W-ZERO3 WS003SH • Sharp/Willcom W-ZERO3 WS004SH an additional password had to be set after setting the ordinary Pointsec PicturePIN/password. Supported Devices The following table contains the devices that are supported at the time of the release of Pointsec Mobile Pocket PC 3.4.3. However, the list is subject to change. To see a current list of supported Pocket PC devices, please visit http://www.checkpoint.com/supportedhandhelds/ Table 2 Supported Devices Windows Mobile 5.0 Devices Windows Mobile 6 Devices Windows Mobile 6.1 Devices Alltel 6700 (Audiovox 6700) GloFiish X500 AT&T HTC P4600 Cingular 8125 GloFiish M700 AT&T (LG) Incite Cingular 8525 HP iPAQ 100 series AT&T Samsung SGH-i907 Cingular Palm 750 HP iPAQ 200 series AT&T Tilt (8925) Dell Axim X51v HP iPAQ 600 series HTC Touch Pro E-Ten Glofiish M700 HTC P4350 HTC Touch Diamond E-Ten Glofiish X500 HTC Touch Cruise HTC TyTN II (P4550) Fujitsu Siemens Pocket LooX N520 HTC Touch (P3450) Sony Ericsson Xperia X1 HP iPAQ 6815 HTC Touch Dual Sprint Mogul (PPC-6800) HP iPAQ 6915 HTC TyTN Vodafone Palm Treo Pro HP iPAQ hw6925 HTC TyTN II (P4550) Vodafone SonyEricsson X1 Xperia HP iPAQ hx2190 HTC X7501 HP iPAQ hx2490 Palm Treo 750 HP iPAQ hx2790 Palm Treo 750v HTC P3300 Sharp WS011SH HTC P3600 Verizon Samsung SCH-i760 HTC P4350 Vodafone v1520 HTC TyTN Vodafone v1615 HTC X7500 VPA Compact IV HTC Z Pointsec Mobile Pocket PC 3.4.3 Release Notes. Last Update — March 6, 2009 3 3rd-Party Software Table 2 Supported Devices Windows Mobile 5.0 Devices Windows Mobile 6 Devices Windows Mobile 6.1 Devices i-mate JAMin i-mate JASJAR i-mate K-JAM Intermec CN3 Palm Treo 700w Palm Treo 700wx Palm Treo 750v Palm Treo 750 EU Version Palm Treo 750 US Version Qtek 9000 Qtek 9100 Qtek s200 Sharp/Willcom W ZERO3 WS003SH Sharp/Willcom W ZERO3 WS004SH Sharp/Willcom W ZERO3 WS007SH SoftBank x01H Symbol MC7095 T-Mobile MDA Pro T-Mobile MDA Vario Vodafone v1605 VPA Compact GPS 3rd-Party Software Pointsec Mobile Pocket PC 3.4.3 is interoperable with the following 3rd-party products: • SEVEN Always-On Mail 5.0.11 • MS Exchange SP2 • Mformation 4.0 • Sybase iAnywhere OneBridge 5.5 • Intellisync Mobile Suite 8.0 • ActiveSync 4.5 • Norton Smartphone Security 5.0 • Trend Micro AntiVirus 3.0 Note - Pointsec Mobile may not be interoperable with third-party data encryption applications. Pointsec Mobile Pocket PC 3.4.3 Release Notes. Last Update — March 6, 2009 4 System and Hardware Requirements System and Hardware Requirements Disk and Memory Space Table 3 Disk and Memory Space Component Space Administrator’s PC 15 MB for Pointsec Mobile Device Approximately 1.9 MB of free storage memory for Pointsec Mobile. Removable Media (Memory Approximately 1 MB of free space to allow for encryption of data on Card) removable media. Note: Removable media can become corrupt if you attempt to encrypt it when it is full. Operating Systems and Software Table 4 Operating Systems and Software Component Operating system and software Administrator’s PC • Microsoft Windows 2000 Professional, XP Professional, and Vista • Pointsec Administration Console 1.1.1 or later. For requirements regarding Pointsec Administration Console, please see the Pointsec Administration Console Release Notes. • For 2000 and XP: Microsoft ActiveSync software 4.2 or later. • For Vista: Microsoft Windows Mobile Device Center. Client PC • Microsoft Windows 2000 Professional, XP Professional, and Vista • For 2000 and XP: Microsoft ActiveSync software 4.2 or later. • For Vista: Microsoft Windows Mobile Device Center. webRH server • For requirements on the webRH server, see the documentation accompanying SmartCenter for Pointsec—webRH Device • Windows Mobile 5.0, Windows Mobile 6 Classic, and Windows Mobile 6 Professional • Check your hardware vendor’s web site for the latest end-user updates. Account Permissions Required Table 5 Account Permissions Required Account Rights required for folder User Write, read and execute rights to the recovery folder Hardware To install Pointsec Mobile on a device, you need a Pocket PC device cradle or ActiveSync cable connected to the workstation, or a network sync connection. Pointsec Mobile Pocket PC 3.4.3 Release Notes. Last Update — March 6, 2009 5 General Recommendations General Recommendations We strongly recommend that you: • Always follow the documented procedures for installing, removing and upgrading Pointsec Administration Console and Pointsec Mobile. • When upgrading Pointsec Mobile software on phones, always upgrade to the latest version of Pointsec Administration Console. • Do not soft reset a device when installing, removing, or upgrading Pointsec Mobile, or when using Remote Help. • Do not attempt to access removable media when installing, removing, or upgrading Pointsec Mobile on a device. • Always back up data on devices and removable media before installing, removing, or upgrading Pointsec Mobile. • When installing, removing or upgrading Pointsec Mobile, ensure that the device is • on external power • not configured to power off if unused. • On Pointsec Mobile-protected devices, do not rename or move files used by Pointsec Mobile. • When saving installation sets or update profiles on the network, you must mount the drive first • Do not attempt to encrypt full removable media. See the section “Disk and Memory Space” for more information. About Wireless Communication You should be aware that on a device that has wireless communication activated, it may be possible for unauthorized persons to use the wireless communication to access files on the device.
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