JOHNSTONE STRAIT ULTIMATE GUEST HANDBOOK All the details you need to learn about and reserve your sea kayak adventure! Explore the spirit of the unique and wild Pacific west coast and the realm of the orca and humback whales by kayak. Relax and enjoy camping at our comfortable and well-appointed basecamp in beautiful Johnstone Strait. Have you booked your space(s) already? Please read through this package of information and the liability waivers to help you to prepare for your tour. We hope you are getting excited for your adventure!
Contact us any time if you have more questions during trip planning or before your reserved adventure starts.
TO RESERVE YOUR SPOT TO BOOK ONLINE OR SEND US AN EMAIL 1.800.307.3982 Toll Free kayakingtours.com/reservations [email protected] 1.250.285.2121 Overseas CONTENTS
TRIP PLANNING
PAGE 3 Tour at a glance PAGE 4 Welcome to the west coast - about your tour & paddling destination PAGE 5 Itinerary PAGE 6-7 FAQ PAGE 8 Travel safe and with confidence (COVID-19)
TRIP PREPARATION
PAGE 9-10 Tour meeting location & travel directions PAGE 11 Accommodation PAGE 12-13 Packing list PAGE 14-15 Terms & conditions
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2 THE TOUR AT A GLANCE
TYPE Sea kayaking & base camping on West Cracroft Island in the beautiful Johnstone Strait
LENGTH 4 days, 3 nights
START & END Telegraph Cove, Vancouver Island, British Columbia, CA | Getting here
GROUP SIZE Maximum 10 guests, 2 guides
ACTIVITY LEVEL Easy, suitable for beginners through experienced kayakers who like creature comforts
HIGHLIGHTS Newly renovated, stunning camp over looking the ocean and mountains, wildlife viewing, kayaking in whale territory, delicious camp food, hot tub/shower with an ocean view, whales swimming past your tent at night, exciting water taxi journey
WILDLIFE Humpback whales, orcas, dolphins, porpoises, black bears, eagles, minke whales
PRICING All prices are per person in Canadian Dollars. (+ 5% GST)
MIXED GROUPS $1499
PRIVATE 9-10 people: $1345 6 people: $1695 4 people: $1945 GROUPS 7-8 people: $1495 5 people: $1795
INCLUDES Expert guiding service, water taxi transport to and from camp, all kayaking & safety equipment, camping gear (except sleeping bag), food and drinks from dinner on day one to lunch on day four (except alcohol), park and land use permits
TOUR DATES Every four days throughout the summer JUNE 30–July 3 JULY 3–6, 6–9, 9–12, 12–15, 15–18, 18–21, 21–24, 24–27, 27–30, 30–2 Aug AUG 2–5, 5–8, 8–11, 11–14, 14–17, 17–20, 20–23, 23–26, 26–29, 29–1 Sept SEPT 1–4, 4–7, 7–10, 10–13, 13-16
➮ Book this tour for your private group! For the ultimate peace of mind! Enjoy your private guides and customized days on the water. Learn more about the advantages, trip highlights and pricing for your group. LEARN MORE 3 WELCOME TO SPIRIT OF THE WEST AND THE REALM OF THE WHALES
Traveling to and from our remote campsite by boat Watching the majestic whales from the water level and base camping in comfort and style - all in one of while traveling in a silent kayak really makes for a spe- the prime wildlife observation areas of the Johnstone cial experience. See the water part with the spray from Strait. a whale’s breath turn into mist against the sky and hear the telltale sound of a whale coming to the surface. It’s THE AREA & THE TOUR sure to make your heart race and bring a smile to your Vancouver Island is one of the best places on earth face. to see and paddle alongside killer whales (orcas) and humpack whales in the wild. Most of British Colum- LISTENING TO THE WHALES SING bia’s 300 or so orcas return to these waters to feed, Our base camp is equipped with an underwater hy- sleep, play, and rub their bodies underwater on the drophone so we can listen to the beautiful songs of the pebble beaches of the world famous Robson Bight orca as they pass by our camp. We also carry portable Ecological Reserve. It is truly a unique experience to hydrophones with us for while we are in the kayaks. encounter pods of gentle (and inappropriately named) killer whales while paddling your own sea kayak. Also WHAT’S COOKING? sharing this diverse habitat are dolphins, porpoise, sea We just have to mention it. One of the perks that come lions, harbour seals, eagles and black bears, to name with the base camp is a well established kitchen for just a few. It is not uncommon to see black bears for- our fantastic guides to prepare your food. We use aging along the shores for seafood during low tide. mostly fresh organic fruits and vegetables to prepare Equally as fascinating is the abundant and colourful gourmet meals, topped off with home baking. We marine life one can see below the surface. also have snacks available at anytime just in case you get a hankering for something late at night. It is Our adventure begins the moment we step off the a Spirit of the West Adventures guarantee you will docks of Telegraph Cove onto our high speed water never go hungry, even after a day’s paddle in the fresh taxi. Relax in comfort as we whisk you down the scenic air. On the first evening we feature a wild and local fish waterways of the Johnstone Strait to our remote wil- dinner, and from here the creative, tasty and hearty derness camp on the edge West Cracroft Island. meals keep coming. Our comfortable and well-established camp is ideally situated directly across the Johnstone Strait from Rob- ‘The sun was shining, water was crystal clear, son Bight. At the other end of our bay is a whale re- whales were swimming around us and some search station which we like to visit with guests when- even singing to us; life couldn’t get any better!’ ever possible. Connie L, Calgary, Canada
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4 SAMPLE ITINERARY
Below you will find our recommended or typical trip hike up forest trails to the viewing area used by re- itinerary. Please remember that paddling times and searchers studying the behaviour of the whales. distances may vary based on group desire and abili- Lunches will be savoured on one of the many beaches ties. Your guides have extensive training and will let you of the Strait. Sightings of dall’s porpoises, sea lions, know what is possible in terms of safety, weather, and seals, otters, cormorants, marbled murrelets, and the sea conditions. eminent bald eagle are common. Although these days can be packed full of activities, there is also plenty of DAY 1 opportunity for those who want to kick back and relax Rise and shine ready for adventure! We suggest at camp and enjoy the stunning surroundings. This is spending part of your day in Telegraph Cove explor- the joy of base camping, you choose the pace that ing this historic village. Telegraph Cove is home to a works for you. restaurant, cafe, and a small general store if you wish to enjoy a meal on the boardwalk. DAY 4 Start your trip with a visit trip to the Johnstone Strait This is our last day to enjoy the marine environment of Killer Whale Interpretative Centre. It is the perfect primer the Johnstone Strait. Our boat transport will pick us for your kayaking adventure, with impressive displays up in the mid-afternoon for the trip back to Telegraph of full-sized whale skeletons and interpretative infor- Cove. We will enjoy the beautiful scenery and, of mation about the area. We will cover your entrance fee! course, keep our eye out for marine life as we make our way back. At 1 pm meet your water taxi at the end of the board- walk by the fuel dock. After a safety briefing, our captain James takes us across the Johnstone Strait. En route, sightings of marine life such as porpoises, dolphins, sea lions, and whales are common. “I’m an English teacher and for the first time in a very long time I couldn’t think of any words to describe what After settling into our new surroundings, we will have a camp orientation followed by some time going over I was seeing. It was that spectacular. kayaking skills, tips for comfort, and safety procedures Thank you for putting together such an excellent team. before setting off for an afternoon paddle. That eve- I had an extraordinary experience.” ning relax and enjoy the view from our wood-fired hot Morna Brown tub overlooking the water while your guides serve up a fresh and locally-inspired meal. “I highly recommend your paddling company.
My experience was superb, food and guides were DAYS 2 & 3 After a hearty breakfast we will paddle the scenic coast exemplary. I always appreciate a personal, yet profes- in search of whales and the area’s incredible wildlife. sional approach and you have this mastered. Thanks so During low tide we will also keep a look out for black much for a wonderful time - it was good for the soul.” bears as they are known to forage along the shoreline rummaging for intertidal snacks. We may choose to Joni Grundy
5 FAQ
Below is a list of commonly asked questions. Feel free to Can you accommodate food allergies/special diets? visit our website, selelct your tour and find an even more Our food preparation crew are masters at accommodating di- detailed FAQ section. Of course, feel free to contact us etary restrictions. We are able to offer gluten-free, vegetarian, with any questions at all, before or during your trip. We are pescatarian, dairy light and vegan menus with prior notice. Oth- happy to help you find the perfect tour for you and your er dietary requests may involve additional charges and need to comfort is very important to us. be discussed in advance with our food crew. We are NOT a nut-free facility. Where can I find Spirit of the West’s updates related to coronavirus (COVID-19)? Will I comfortably fit in the kayaks? Click here to visit our COVID - 19 Resource Centre. If you are over 6ft (182cms) tall, if you are on the more petite Learn about safety measures, mitigation plan, and procedures. side of things, have larger hips or weigh over 250lbs (115 kg) See answers to our asked questions about COVID. we have certain kayaks that may work best for you. Learn how to travel and adventure safely in British Columbia. Please give us a call and we can ensure we have the appropri- ate kayak available for you. We also published a Travel Insurance 101 and a guide for Travel Insurance in a World with Covid-19 which will help you answer What is included in the tour costs? basic travel insurance questions, such as ‘What is travel insur- We supply everything that you will need for kayaking and camp- ance?’ and ‘Why do I need it?’ ing except for a few personal items such as your clothing, toilet- ries, sleeping bag and rain gear (sleeping bags and rain gear What is the minimum age required to join our tours? can be rented if needed). We cater to all ages of adventurers. Kids age 5 to 12 are en- couraged to join the Family Orca Tours which have been de- We provide all meals from dinner on day one to lunch on the signed with the needs of younger kayakers in mind. For all of last day. Non-alcoholic beverages including a wide variety of our other regularly scheduled tours we prefer a minimum age teas, coffee, juices, hot chocolate are provided. You are wel- of 12. If your child is almost 12 or your family has a good deal come to bring your favourite wine, beer or pop to enjoy respon- of experience kayaking and camping, we do occasionally make sibly. There are no additional costs once on our tour unless you exceptions. We like to assess each case individually. We can wish to purchase souvenirs. also organize private, custom style adventures. Feel free to call What do I need to bring? us and we would be happy to discuss the options. Please find a complete packing list in this guest handbook to What is the average age of our guests? help you prepare. Don’t hesitate to contact us anytime in case We have guests from age 5 and up on our family tours and you have further questions. ages 12 to 85 joining our regularly scheduled tours. The aver- How much kayaking experience is required? age age ranges between age 30 to 65. Each tour and tour date Our adventures are designed to cater to all levels of experience is different, but we usually get a good mix of ages. For those and abilities from first-timer to expert paddler. We have several concerned with being in ‘their older years’ or anyone unsure of different styles and lengths of tours so that everyone can find which tour fits them best, we welcome you to contact us and the perfect trip. we will be happy to help you find the perfect trip. If you are new to kayaking and camping check out our base- Are there single supplement fees if I am on my own? camping style tours- the Whales and Wilderness Glamping and There are NO single supplements. We encourage solo travelers Johnstone Strait Ultimate tours. to join us and often have several solo travelers on each tour. It If you are looking for more rustic camping and more paddling should be no problem to have your own tent and you will have check out our expedition style tours: the Johnstone Strait Ex- access to both single and double kayaks. pedition, Orca Lite, Nuchatlitz, Desolation Sound or Great Bear Rainforest Tours.
6 Do I need to be in great shape for this trip? keen to see humpback whales- you are in luck. The pop- The majority of our adventures are not considered to be overly ulation of humpbacks in our area is doing well and we are strenuous or physically demanding and therefore do not require fortunate to often see these whales any time of the year. a high level of fitness. Each tour is slightly different in its de- If Orcas are your main priority then we recommend traveling mands so if you are concerned, please do contact us. As a between mid-July and mid-September. While it is possible to general rule, you need to be capable of a few hours of mod- see orcas outside of these times, we see them with the greatest erate exercise each day and be comfortable with the uneven abundance and frequency during this peak period. ground of a wilderness environment. The Whales and Wilder- Please just remember that wildlife is just that wild and we ness Glamping tour can be suited to folks with mildly limited cannot control sightings. That said, the whales are the mobility or those who wish to be in the wilderness, but not do icing on the cake in this stunning, rich and diverse area. any kayaking (you can always choose to stay at camp on our Where is the best place to see orcas/killer whales? base-camping style tours). On our tours in the Johnstone Strait and Blackfish Sound area, How much paddling do we do each day? we stand a high chance of seeing whales, especially between Paddling time will vary depending on the trip, our destina- mid-July and mid-September. tion, weather conditions and the group’s abilities and de- Understandably, we cannot guarantee what nature will dic- sires. Generally, we travel between 3-5 hours a day on our tate, but we can tell you that this area has one of the highest base-camping style tours (the Johnstone Strait Ultimate and concentrations of Killer Whales on earth and this is where they Whales and Wilderness Tours) and slightly longer (4-6 hours a spend their summer holiday. Some trips view the whales from day) on all of our other tours, not including breaks and lunch. the kayaks, some while traveling on our water taxi or from our We set a pace which is manageable and enjoyable for all. campsites on the shore and some see all of the above. How stable are the kayaks? How close do we paddle to whales & other wildlife? The kayaks we use are stable and designed for comfort. Your We do our very best to provide awesome sightings of whales guides will give you through instruction on how to safely use but all the while ensuring that we do not disrupt the natural be- and enjoy the kayaks and what to do in case of a capsize. For haviour of the wildlife we encounter. We abide by the Canadian those concerned about capsizing, the double kayaks are slight- whale watching regulations which means we do not approach ly more stable than the singles and we have a variety of both killer whales (orcas) any closer than 200 meters (656 ft) and singles and doubles on every trip. The likelihood of a capsize is all other cetaceans no closer than 100 meters (328 ft). minimal and if it does happen your well-trained guides will be there before you know it to help. To learn more about how we do our best to minimize our im- pacts on whales check out the North Island Marine Mammal What happens if my kayak flips over? Stewardship Association. Your trip fees help to fund research In the rare event of a capsize, all of our guides are trained in res- and conservation efforts through the NIMMSA fund which we cue procedures in order to quickly and efficiently get you back in contributes too. your boat. At this point, we will take you to the nearest shoreline to change into some warm clothing and carry on with our jour- What is the camp setup like? ney when you are ready. While we are out on the water, it is of The Johnstone Strait Ultimate tour, while in a wilderness set- the utmost importance that the group stays together for safety. ting, offers some amenities to make your stay quite comfort- able. Amenities include a covered dining area, large dome-style If the weather turns bad? Will I be comfy and warm? tents on wooden tent platforms, thick Thermarest-style sleep- Our weather in the Pacific Northwest is generally pleasant from ing pads, pillows, a wood-fired hot tub and a hot water shower May through until Sept. In the Johnstone Strait area, the weath- with a view of the ocean. er will generally be cooler than what you may see on the fore- cast for southern Vancouver Island – sometimes by as much as Where do we wash and are there toilets? 10 degrees. Fog is very common on summer mornings, how- Johnstone Strait Ultimate and the Whales and Wilderness ever, this nearly always clears at midday. Being prepared for any Glamping tour offer hot freshwater showers, multiple wash- type of weather and you will stay comfortable. Layering is the ing-stations, composting toilets and/or established pit style key. It allows you to put on or take off layers while on the water if outhouses. you need to. If you are very concerned about the weather then Can I bring my drone? we recommend our base-camping style tours as these camp- Drones, if used responsibly, respectfully, and appropriately sites have covered eating and lounge areas as well as dry tents when around wildlife and other people, are welcome. Please to come home to at the end of every day. note all rules as set out by the Government of Canada have What sort of wildlife might we see? be adhered to. NIMMSA specifies in their code of conduct that The diversity and abundance of wildlife in the Pacific Northwest drones should not approach closer than 200m to orcas and is truly spectacular. From the rich marine life of colourful plants 100m to other marine mammals. and invertebrates, seabirds, shorebirds, waterfowl, mink, otter, What is the industry standard for tipping my guides? seals, sea lions, dolphins, and whales, to the land animals of If you would like to express your appreciation through a gratuity, deer, raccoons, cougars, wolves, and bears, we are bound to such recognition would be enthusiastically received. The indus- see something. try standard for tipping is approx. 10% per person of the trip For those with an eye for eagles take note that they are cost. All tips received will be collected and disbursed amongst most prominent in the earlier months of summer. For those your guides & basecrew by the trip leader. 7 TRAVEL SAFE AND WITH CONFIDENCE
We take care of the details so you can focus on your family, friends, the scenery, and wildlife!
Spirit of the West Adventures took the lead in developing the best practices for the sea kayaking sector in British Colum- bia. This robust plan and procedures combined with extensive training for staff and physical infrastructure all help us to manage for COVID safety. We have a proven safety record – having offered tours in summer 2020 without incident.
GO TO COVID-19 PROTOCOLS SAFETY PLAN FOR SEA KAYAKING
NEW VIDEO: SAFE PADDLING & CAMPING Click here to watch now!
Check out our video to see for yourself our COVID safety precautions in action and what a paddling adventure feels like.
TRAVEL INSURANCE DURING COVID-19
BE PREPARED - PROTECT YOUR TRIP WITH THE RIGHT POLICY
COVID -19 has changed the travel insurance landscape significantly, but there ARE insurance providers who are now covering medical issues, cancellations, and interruptions to travel that are COVID-19 related.
View our guide for Cancel for Any Reason Policies and learn about our $50 per person-credit for purchasing the right insurance.
GO TO INSURANCE GUIDE
8 MEETING LOCATION TRAVEL DIRECTIONS
VIRTUAL PRE-TOUR MEETING TO TELEGRAPH COVE When & where? Via your computer before you leave home Our team will be in contact with you to set up a Zoom (virtual video) pre-tour meeting. This meeting gives us a FROM VANCOUVER (CA) chance to answer any questions you may have, go over the logistics of the tour, and to discuss what to expect. By car/ferry: 6.5 hours We plan this for 7 pm, 3 days before your trip starts, but By air: 2 hours alternate times may be arranged to suit your schedule.
BY CAR/FERRY TOUR START (DAY 1) Drive to the BC Ferries terminal to cross over to Nanai- When & where? mo on Vancouver Island (Horseshoe Bay–Departure Telegraph Cove, Marina Fuel Dock at 1:00 pm We will meet you in the small historic village called Tele- Bay route). If you are travelling from south of Vancou- graph Cove on Vancouver Island, BC which is approx- ver take the Tsawwassen–Duke Point/Nanaimo route imately a 6-hour drive on Highway 19 from Victoria or which is closest to Vancouver airport and US border. Vancouver, and 4 hours from Nanaimo. The ferry crossings takes approximately 2 hours. You will meet the water taxi in Telegraph Cove at 1 pm. From Nanaimo take Highway 19 North. It will be There is a parking and unloading area conveniently lo- marked for Parksville, Campbell River & Port Hardy. cated near the general store and dock entrance. You’ll Follow Highway 19 all the way north to the exit to Tele- find our water taxi at the bottom of the boardwalk area. graph Cove (approximately a 4-hours drive). Follow Please arrive 20 minutes early to allow for time to unload, this road for 16km. Stay on asphalt. If you find yourself carry your luggage down to the dock, and arrange park- on gravel or dirt, you have taken a wrong turn. ing (if necessary). BY AIR RETURN TIME (DAY 4) Fly from Vancouver to Port Hardy (YZT), a scenic one When & where? hour flight withPacific Coastal Airlines. From Port Har- Telegraph Cove by approx. 1:00 pm dy, you can rent a car or take a 45-minute taxi ride Return time can depend on weather and travel condi- (approx. CA$100) to Telegraph Cove. tions. We try our best to get you back on time for your Alternatively, you can also fly into Victoria (YYJ), Nanai- onward travels or to explore more of what Vancouver Is- mo (YCD), Comox (YQQ), or Campbell River (YBL) and land has to offer. drive from there. Car rentals are available in all of these airports. 9 TAXI Once you get to Nanaimo or Victoria take Highway 19 For destinations in and around Port Hardy, including North. It will be marked for Parksville, Campbell River Telegraph Cove, Port McNeill, the surrounding area, & Port Hardy. Follow Highway 19 all the way north to we recommend contacting the taxi in advance to the exit to Telegraph Cove. Follow this road for 16km. reserve your transfer. Wavin Flags Taxi Stay on asphalt. If you find yourself on gravel or dirt, you have taken a wrong turn.
FROM VICTORIA (CA) BY AIR
By car/ferry | 6 hours You can fly from Seattle to Vancouver with many major By air | 3 hours airlines and from there take a flight with Pacific Coastal Airlines to Port Hardy which is the closest airport to BY CAR/FERRY Telegraph Cove. From Port Hardy, you can rent a car or take a 45-minute taxi ride (apx. $100). Follow Highway 19 all the way north to the exit to Tele- graph Cove. Follow this road for 16km. Stay on as- If you are looking for the ultimate convenience, charter phalt. If you find yourself on gravel or dirt, you have your own floatplane and arrive in style directly to our taken a wrong turn. remote camps (please contact us in advance) or the surrounding communities. San Juan Airlines offers floatplane flights from Seattle BY AIR and surrounding areas and flies to a variety of destina- tions on Vancouver Island. Pacific Coastal Airlines offers flights from Victoria (YYJ) to Port Hardy (YZT) with a stopover in Vancouver. From Kenmore Air offers floatplane flights from Seattle to Port Hardy which is the closest airport to Telegraph several locations on Vancouver Island. Cove, you can rent a car or take a 45-minute taxi ride Northwest Seaplanes offers floatplane flights from (apx. $100). Renton, Washington near Seattle to several locations on Vancouver Island. TAXI For destinations in and around Port Hardy, including Telegraph Cove, Port McNeill, the surrounding area, BY BUS we recommend contacting the taxi in advance to reserve your transfer. Wavin Flags Taxi Buses will help you connect to either flights or rental cars, but there are currently no options to get all the way to Telegraph Cove by bus. FROM SEATTLE (USA) Bolt Bus offers quick and efficient service between downtown Seattle and downtown Vancouver (main By car/ferry | 9 hours bus terminal only). Free Wi-Fi onboard. By air | 3+ hours Quick Shuttle Service offers transportation between various locations in Seattle and Bellingham and var- BY CAR/FERRY ious points in Vancouver, including airports and city centres. If you are driving from Seattle, allow the full day to get to our area. If you are travelling from south of Vancou- Bellingham Airporter Service offers service between ver, take the Tsawwassen–Nanaimo route (closest to Seattle Airport and Anacortes Ferry (to Victoria). Vancouver airport). If you are coming through Vancou- ver, take the Horseshoe Bay–Nanaimo route. The ferry crossing takes approximately 2 hrs. See BC Ferries for rates, schedules and reservations (recommended). Travellers from the USA can also take ferries from Ana- cortes, Port Angeles, and the Seattle area to Victoria on the south end of Vancouver Island.
10 ACCOMMODATIONS
ACCOMMODATIONS WHILE ON TOUR PORT MCNEILL Located a 25-minute drive north of Telegraph Cove for Spirit of the West will do our best to make sure you more options before and after the tours listed above. are comfortable and feel at home on your tour. Our
Johnstone Strait Ultimate base camp provides many BLACK BEAR RESORT amenities (hot tub, shower, tent platforms, running The Black Bear Resort offers newly built, comfortable water, solar chargers etc), which make for the most guest rooms with ocean views and is conveniently situ- comfortable camping you will have ever experienced. ated close to the main shopping centre of Port McNeill, Generally tenting is based on double occupancy, but restaurants, and many of the town services. if you traveling on your own, we will provide you with Local: 1 866 956 4900, & Overseas: 250 956 4900, your own tent. [email protected], port-mcneill-accommodation.com ACCOMMODATIONS BEFORE & AFTER TOUR HAIDA WAY INN We encourage our guests to stay in Telegraph Cove or The Haida Way is located near downtown Port McNeill in Port McNeill before and after your trip. Please see and is within walking distance of shopping, the harbour our list of recommended accommodation in both plac- and the ferry terminal. They have their own full-service es and we are happy to discuss other options with restaurant and pub. Local/overseas 1 250 956 3373 you anytime. SPORTSMAN’S INN TELEGRAPH COVE The Sportsman’s Inn offers harbour view rooms and an TELEGRAPH COVE RESORT accompanying restaurant. Located in the heart of historic Telegraph Cove, Tele- Local & Overseas: 250 956 3354, [email protected] graph Cove Resort offers a variety of accommodation choices. Options include cabins & historic homes, dockside suites, and hotel rooms at the new Telegraph Cove Lodge. Camping and RV parking also available. Local & Overseas: 1 250 928 313, info@telegraphcov- eresort.com, telegraphcoveresort.com
“The Best of BC: Wild nature, wonderful people. It “Exceeded expectations, guides were 200%! All facilities doesn’t get better than this!” were top notch and equipment too! Food and dietary Alastair accommodation was superb. Our group had gluten, dairy “Without a doubt the best trip I have ever taken! and fruit allergies, all were well fed (an understate- I’m still in Awe and Wonder.” ment).” Henry Andrea and Rod
11 PACKING LIST
On our Johnstone Strait Ultimate tour we are transported The following is a list of suggested items to bring along. If to our wilderness base camp by boat which is equipped you have any questions about the list, please don’t hesitate to carry all of our passengers and plenty of gear. With this to contact us. style of tour we are not as restricted in the amount of lug- o Your own face mask(s) and hand sanitizer – gage and gear we can bring as our gear does not have to for travelling and for the water taxi ride to camp. fit in the kayaks, so you’ll easily be able to bring enough to stay warm and dry. With this in mind, please only bring o Sleeping bag – A 3-season synthetic bag is rec- what you need for the tour. ommended. Down bags will work but please take extra care to waterproof. If you are uncertain about At our basecamp we have dry bags (waterproof bags) that whether or not you have the appropriate bag just will be given to you for use while kayaking. The small dry give us a call or check with your local outdoor store. bags are great for cameras, sunscreen, and other small If you do not have a sleeping bag or would prefer not personal items that you would like to have near you. The to travel with one, these may be rented for $25 plus larger ones will be for your spare clothing for the day. tax. Please reserve in advance. TEMPERATURES o Wetshoes – A pair that can get wet such as stur- Please note that our summer temperatures from July un- dy full strapped sandals (such as Keens, Tevas or til September are generally quite comfortable with tem- Chacos), neoprene booties, crocs, or rubber boots. peratures from 18-30 degrees Celsius / 70-85 degrees Please avoid flip-flops/thongs. Spirit of the West has Fahrenheit. It’s not uncommon to find mid day summers a wide range of rubber boot sizes (youth – men’s size hot enough to want to cool off in the ocean! June and 13) available to borrow free of charge if you don’t later September will have cooler temperatures, and at have your own wet shoes or have limited space in ANY TIME OF YEAR we can have rain & wind, with tem- your luggage. There will be an opportunity to try on peratures occasionally as low as 13 C / 55 F. So, we boots at the pre-trip meeting. say it is best to come prepared for any type of weather. o Camp footwear – An additional pair of footwear PLEASE NOTE WHAT WE PROVIDE: that you plan to keep dry for around camp. Runners, trainers or light hikers are great. o All safety & kayaking gear and everything you need for a comfortable camping experience: o Hats – A sun hat such as a baseball hat or full- brimmed hat as well as a wool or fleece warm hat for o Spacious tents on wooden platform covered with large evenings or cooler days. trap, thick sleeping pad with sheet, pillow and pillow o cover, warm wool/fleece blanket, towel, hot water Sunglasses & sunscreen (stored in a Ziploc bag) – A must for protection from sun and glare off of the bottle, travel tea/coffee mug, camp binoculars (you water. Safety cords on your glasses are highly rec- may wish to bring your own pair for paddling), library of ommended. natural history books, waterproof dry bags o Small flashlight or headlamp – With spare bat- If you have your own gear and would prefer to use it on teries. Headlamps are preferable as they allow for your tour, please let our office know so we can make sureit hands free operation. is suitable and meets safety requirements. o Camera – In a waterproof bag or case, or you may use our dry bags. o Bathing suit 12 o Water bottle – Bike bottles or Nalgene-style CLOTHING bottles work best. Clothing should be suitable for the time of year, bearing o Personal items – Toothbrush, toothpaste, biode- in mind that it could become cold and wet at any time gradable soap/shampoo, washcloth, feminine hy- of year. Layering is the best way to regulate body tem- giene products, hairbrush, etc. perature and maintain warmth. We suggest avoiding cot- ton (except for those hot days). Cotton has no insulation o Medication – If you are bringing medication please value when wet. An inner material that wicks moisture ensure that… 1) The name and expiry date of drug from the body and gives a comfortable dry feeling even is on the container; 2) You have the detailed instruc- while wet is the best first layer (Polypropylene, Lycra, Ny- tions of your dosage and frequency; 3) It is packed lon, Polyester). A synthetic material such as fleece or pile in a water and sunproof container; 4) You bring a full makes the best second layer to provide warmth. Wool is extra dosage of your medication in a separate con- also suitable. tainer to leave with your guide, in case you misplace or lose yours, or are weathered in. If you are flying, o Rain jacket & rain pants – For the unexpected nas- please pack all necessary medication in your car- ty weather. To test your waterproofness – jump in ry-on luggage. This will help eliminate some stress the shower and see if you stay dry! (we’re serious!). should your checked bags be misplaced in transit. If you would like to rent/hire raingear from us, please reserve in advance of the tour. Tops and bottoms o Mosquito repellent – Insects are not a significant can be rented for $25 plus tax for the set. concern for us in our coastal ecosystem, however for those unused to insects or with particular sensi- o Light windproof jacket (optional) tivities some repellent may come in handy. o Long pants – 1 pair of fleece or warm comfortable o Ziploc bags & several large garbage bags – We pants. 2 lighter pairs made of a quick drying, syn- will provide you with dry bags, but these come in thetic fabric. Athletic style pants (running or yoga) are handy for transporting laundry and/or wet clothing. generally appropriate. Jeans are NOT recommend- ed for paddling, but can be warn around camp. o Gloves (optional) – Biking gloves work well to protect your hands from blisters. If you are really concerned o Lightweight long underwear – 2 pairs, helps to abut cold hands, and are paddling in the spring or keep you warm at night or as a base layer during fall seasons, you may want to invest in neoprene the day. We recommend one set for kayaking and gloves or pogies. one set which is reserved for sleeping and always stays dry. o Beverages – We supply a wide range of teas and coffee as well as juices. You are welcome to bring o Sweaters – 2 warm wool or fleece sweaters (one along soda pops or alcoholic beverages if you may be all you need, but it is nice to have a spare in choose to. Please note however that we do expect case one gets wet). our guests to consume alcoholic beverages respon- o Long-sleeved non-cotton shirt (synthetic/wool) - 2 sibly and strictly enforce a no alcohol on the water policy. o T-shirts – 2 or 3. o Fishing gear (optional) – Make sure you have a valid o Shorts – 1-2 quick dry nylon B.C. fishing license. These can be purchased on-line o Warm socks – 3 to 5 pairs (1 warmer pair for at https://www.pac.dfo-mpo.gc.ca/index-eng.html around camp) o Personal books or journal (we also have an exten- o sive library of natural history books) Undergarments o o Binoculars (optional) An extra set of clothes that you may want to reserve for the end of the trip. o Gratuity for your guides – at your own discretion 13 OUR TERMS AND CONDITIONS
This policy applies to reservations made from Oct 15, 2020 onwards. If you reserved your tour before this, the terms and conditions that were included on your tour confirmation apply.
A NOTE ABOUT COVID-19 PRICING We recognize that travel has changed as a result of COVID-19 and we want to assure All tours which take place in Canada are priced and charged in Canadian dollars; you we are here to help you have a safe and wonderful experience. We will work with tours to Chile, the Bahamas and Greenland are priced and charged in US dollars. you to help you find appropriate travel insurance protection for your adventure to give Any foreign currency pricing is only approximate. It is your credit card company or you the peace of mind to travel while protecting your hard-earned vacation dollars. bank who determines your exchange rate on the day your transaction takes place. If We are a small family-run company and really appreciate your understanding that we for some reason you have to cancel and funds are refunded to your card Spirit of the incur many expenses in preparing for these tours and our terms and conditions and West Adventures is not responsible for any differences in exchange rates. Pricing is cancellation policy reflect this. We are happy to provide any paperwork needed for subject to change. your insurance claim if you are unable to join us and you seek to reclaim any retained For all Canadian tours there is an additional 5% Goods and Services Tax (GST). Tours travel or tour costs. that take place outside of Canada are not taxed. Non-tour add-ons (equipment rent- As our thank you to you for purchasing travel insurance, which helps to protect us als, merchandise) must be charged both 5% GST and 7% PST. All tours are also both, we will offer you a $50/per person credit towards your tour cost if you pro- subject to a non-taxed voluntary $20 per person sustainability fee which is donated vide evidence of a valid Cancel for Any Reason (CFAR) Insurance policy that will to research and conservation organizations that work in the areas where we operate. cover your tour costs if you had to cancel as a result of travel restrictions, advisories, quarantine, self-isolation and other COVID-19 related reasons. The credit will be ap- CANCELLATION POLICY plied to the final payment. For a list of policies/coverage that qualify for this credit, Please understand that our trip dates and capacities are limited, and when we accept please click here or call our office for more details.Please note, this insurance needs your reservation we may be turning others away from booking that trip. If you find it to be purchased immediately after reserving your tour to be valid; again, we are necessary to cancel your tour, please let us know as soon as possible. No refunds are happy to help you sort out the details. given once tours have departed. Spirit of the West Adventures Ltd. is not responsible If Spirit of the West Adventures chooses to cancel a tour (NOT for reasons outside of for any additional costs that may arise in the event of a trip alteration or delay caused our control; see force majeure below) then the full amount paid for the tour is refund- by circumstances beyond our control. To avoid confusion, we require written notice able. Please note, expenses outside of the kayaking tour i.e. travel, hotel etc. would of cancellation, by email or mail. The following fees will apply to cancellations and are remain your responsibility and are another reason we strongly encourage purchasing calculated as of the date we receive your written cancellation notice, which can be travel insurance. sent by email or standard mail. In order to participate in our tours you will need to complete and answer sat- isfactorily: Tours that take place in Canada: If you must cancel your tour, your refund is as · COVID – 19 Pre-Screening Questionnaire follows: · COVID – 19 Statement of Understanding - 60 days or more prior to the trip departure date – Full amount is refunded less a $150 · Liability Waiver administration fee (per person). · Medical Information Form - 59-30 days prior to the trip departure date – 50% of total tour price is refunded. Please note that if you exhibit any symptoms of COVID-19 or have been ordered to - Less than 30 days prior to the trip departure date – No refund will be given. self-isolate, you will be immediately isolated from the group and likely removed from Tours that take place outside of Canada: If you must cancel your tour, your the tour. There will be no refunds after tour departure and you will be responsible for refund is as follows: the costs associated with being removed from the tour and any additional expenses - 90 days or more prior to the trip departure date – Deposit is refunded less a $250 incurred as a result. Please contact your travel insurance provider in order to submit a administration fee per person and the guest is responsible for any costs incurred for claim for expenses incurred. cancelling any additional tours or travel arrangements. Please visit our website for more details on the Pre-Screening Questionnaire, State- - 90-60 days prior to the trip departure date – 50% of total tour price is refunded. ment of Understanding and our COVID-19 specific procedures and safety measures. - Less than 60 days prior to the trip departure date – No refund will be given.
Spirit of the West Adventures Ltd. is not responsible for ensuring the appropriate level HOW TO RESERVE YOUR TRIP or amount of coverage is purchased. Please contact your travel insurance provider to Reserving your adventure with Spirit of the West Adventures is simple. Just call 1-800- ensure you have appropriate coverage for your entire trip. If you use a credit card for 307-3982 to speak with one of our friendly and helpful office crew, e-mail your request payment for your tour expenses, you may have trip interruption insurance as part of to [email protected] or reserve your trip on the web through our online reser- your card benefits. This coverage, however, is often a limited dollar amount, may not vation request system. If reserving a private bubble tour, please contact us to have cover COVID-19 related issues and does not usually include cancellation or medical special group rates applied to your reservation. coverage. Please check with your specific card provider to ensure you are adequately If you’re not sure if a particular trip is right for you or you’re looking for more informa- insured. Personal equipment, baggage and valuables (cameras, electronics, jewellery, tion, let us know and we would be happy to answer your questions or put you in touch etc.) are carried entirely at the owner’s risk. Spirit of the West Adventures Ltd. is not with a past guest who has experienced the trip before. responsible for lost, damaged or delayed property. To reserve space on our tours we ask for a deposit as well as a completed reservation Learn more about Travel Insurance here. Spirit of the West Adventures Ltd. reserves form. We require a deposit of 25% on all tours. the right to cancel any trip prior to departure for any reason whatsoever, including but Payment can be made by cheque, money order, Visa, MasterCard, or Interac e-Trans- not limited to insufficient bookings. If we have to cancel a tour due to insufficient book- fer; any processing charges or fees are your responsibility. ings, you may choose between an alternate trip or a full refund. We will inform partici- pants of cancellations due to insufficient bookings at the earliest possible point and no PAYMENT SCHEDULE later than 30 days prior to the tour departure. If the alternate trip chosen is of a lower A deposit to reserve your space on a tour is due at time of booking. For tours that take value than the originally booked, then you are entitled to a refund of the difference. If place in Canada, the balance of your trip cost is due 60 days prior to departure. For the alternate tour chosen is of a higher value, then you will pay the difference in price. tours that take place outside of Canada, the balance of your trip cost is due 90 days If a tour has to be cancelled due to circumstances beyond our control and/or a cir- prior to departure. If you book and pay after the final balance due date, all monies paid cumstance amounting to “force majeure” such as war, threat of war, political instabili- are non-refundable. For your convenience, with your authorization, we automatically ty, riots, civil disturbances, actual or threatened terrorist activity and its consequences, charge your credit card when the balance is due unless otherwise arranged. natural or nuclear disasters, fires, epidemics, health risks and pandemics, acts of God, industrial disputes, unforeseeable technical problems with transport for reasons 14 beyond our control or that of our suppliers, closed or congested airports or ports, the authority of the leader at all times. You need to be aware that group travel may hurricanes and other actual or potential adverse weather condition, and any other involve compromise to accommodate the diverse desires and abilities of group mem- similar events, there will be no refund from Spirit of the West Adventures Ltd. Please bers. We just ask that you welcome your adventure with an open mind and be able to contact your travel insurance provider for details on how to start a claim. Spirit of the laugh and have fun when encountering the unexpected. Spirit of the West is dedicated West Adventures Ltd. is not responsible for expenses incurred by trip participants in to providing safe, environmentally sensitive, well-organized, fun-filled adventures. preparing for a cancelled trip (for example non-refundable advance purchase plane tickets, visa fees, inoculations, equipment etc. or for any additional arrangements for PASSPORTS AND VISAS other travel plans associated with your travel). You must carry a valid passport and/or necessary documentation and have obtained the appropriate visas when travelling with Spirit of the West Adventures Ltd. Please Spirit of the West will make every reasonable effort to contact you as soon as it ensure your passport is valid for 6 months beyond the duration of your trip. It is your appears that a trip may be cancelled. responsibility to ensure that you are in possession of the correct visas for your travels. Spirit of the West Adventures Ltd. does not accept responsibility if you are refused TRIP PREPARATION entry to a country because you lack the correct documentation, or the authorities Once your tour is booked and your deposit is received by us, we’ll send you a detailed deem you unsuitable for entry. document that includes everything that you will need to prepare for your tour including an itinerary, packing list, transportation options, directions, meeting times and fre- ACCOMMODATIONS ON TOUR quently asked questions. For tours outside of Canada, we also include information Tours within Canada: Keep in mind that our sea kayaking tours are a true wilderness about topics such as passports, visas, immunizations and currency exchange. All you experience that can involve camping in established and non-established sites. Our ex- need to bring is your passport, a sense of adventure, your clothing and personal items. pedition style tours involve camping at sites with minimal facilities and rustic surround- Let us know if you’re planning a birthday or anniversary trip. We’ll pack a surprise! ings. Basecamp style tours afford more facilities and comforts. This is all part of what we call an adventure! Tenting and lodging is generally based on double occupancy, DIETARY RESTRICTIONS AND ACCOMMODATIONS however if you are traveling solo we do our best to provide you with your own tent, We need to know as soon as possible about any dietary requirements we should con- please confirm this is possible when making your reservation. sider when planning your trip menu. If you have food allergies or restrictions, we will do our best to accommodate your needs. However, people with severe food allergies Tours outside of Canada: Hotel portions of tours are based on double occupancy. If may need to supply some or all of their own food as we can’t entirely mitigate the you prefer a single room there is an additional $100/night single supplement charge. risk of cross-contamination. Additionally, some specific needs can only be met if we Availability of single rooms may be limited. Single accommodation on the mothership charge you a supplemental menu fee to cover our increased costs. in Chile is not possible. All tenting is also based on double occupancy, however if you are travelling solo we do our best to provide you with your own tent. Please note we are not a peanut- or nut-free facility. On Chile and Bahamas tours the availability of ingredients or restaurant kitchens outside of our control may limit the GRATUITIES type of dietary accommodation we are able to offer. Gratuities are not included in your tour costs. Gratuities are always appreciated. If Note: Pending a detailed discussion about a guest’s specific dietary requirements, you feel the guides and crew have done an exceptional job, tipping is a great way to Spirit of the West Adventures may determine that a person with severe allergies and/ show your appreciation. We also appreciate other expressions of thanks including or dietary restrictions is not suitable for our adventures due to the constraints of pre- cards, letters etc. paring food for groups of people in a wilderness setting.
STORAGE OF PERSONAL AND FINANCIAL INFORMATION MEDICAL & RISK ACKNOWLEDGEMENT/ Due to the nature of our services, it is necessary to collect and store a certain amount LIABILITY RELEASE FORMS of personal and financial information. By providing us with address, personal and fi- Each participant is required to fully fill out the Medical Information Form, Liability Re- nancial information, you consent to the storage of this information for a period of time lease Form, a COVID-19 Pre-screening Questionnaire and Statement of Understand- deemed appropriate by Spirit of the West Adventures Ltd. Personal information in- ing in order to join the tour. Spirit of the West Adventures Ltd. must receive the com- cludes, but is not limited to, your first name, last name, phone number, email address pleted Medical Information Form, Liability Release and Statement of Understanding and billing address and date of birth. Financial information includes, but is not limited at least 30 days prior to tour departure. Please read and understand the COVID-19 to, your card account number, card expiration date and cardholder name. Spirit of Pre-screening Questionnaire as you will be asked to complete the questionnaire the the West Adventures Ltd. is PCI compliant and is committed to ensuring the safety day before or day of your tour departure. of your information.
GUEST RESPONSIBILITY PRIVACY POLICY All guests will be required to complete a Pre-Screening Questionnaire and Statement Spirit of the West Adventures occasionally sends out an e-newsletter and occasion- of Understanding regarding COVID-19. Your honesty in self-reporting on these forms ally area- or activity-specific news that we think you’ll want to hear about. We will as well as compliance with our COVID-19 policies and procedures is required and will assume you agree to email correspondence when you make an e-booking or pro- help to keep us all safe. We highly recommend purchasing travel insurance that vide us with your email in other situations such as competitions, promotions, prize covers medical, interruption and cancellation as a minimum. draws and social media. We will NEVER SELL your email address to any third-par- Although no previous kayaking experience is required on our tours, as with any ad- ty company. We do however sometimes share this information for the purpose of venture there is always an element of risk. While our trips are not considered to be coordinating trip logistics, for example booking airline tickets, arranging travel and overly strenuous or physically demanding, we do require a moderate level of fitness for helping with our marketing efforts. You can unsubscribe at any time by email- and good general physical condition. If you have any physical limitations or concerns, ing or clicking on the links in newsletters. See our privacy policy for more details. please let us know. As we are not qualified to evaluate your level of fitness we ask that you (possibly along with your doctor) determine whether or not you are able to join PHOTOGRAPHIC RELEASE one of our adventures. If you have any special medical conditions, we encourage you Spirit of the West Adventures Ltd, reserves the right to take photographic or film to check with your doctor before you reserve your trip. Please also note that all of our records of any of its tours. Trip members should be aware that Spirit of the West tours take place in remote areas and evacuations can take a great deal of time and Adventures Ltd. may use these photos or film for promotional and or commercial can be expensive. Persons with physical limitations and/or disabilities are welcome on purposes without remuneration to the trip participants. Spirit of the West tours, pending a discussion of any special needs and requirements.
You must also acknowledge that travel with Spirit of the West Adventures Ltd. requires a degree of flexibility and understanding that the trip’s route, itinerary, accommodation Box 569, Heriot Bay, BC V0P 1H0, Canada and modes of transport are subject to change without prior notice due to local circum- Toll free 1 800 307 3982, Overseas 1 250 285 2121 stances. While traveling with Spirit of the West Adventures Ltd. you agree to accept [email protected], kayakingtours.com