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05/02/2021 Nur-Sultan, British Embassy - Post Hub NUR-SULTAN - British Embassy POST REPORT FOR NUR-SULTAN - British Embassy https://post.hub.fco.gov.uk/print/kazakhstan/nur-sultan-british-embassy 1/42 05/02/2021 Nur-Sultan, British Embassy - Post Hub Table of Contents 1 Introduction 1.1 DHM Welcome 1.2 CLO Welcome 1.3 Country 1.4 City 1.5 Post 2 Living Conditions 2.1 Security 2.2 Language 2.3 Equality & Diversity 2.4 Post Hardship Rating 2.5 Health at Post 2.6 Accommodation 2.7 Transport 2.8 Geographical Expenditure Guides 3 Family 3.1 Residency 3.2 Working Rights 3.3 Maternity 3.4 Schools & Childcare 4 Recreation 4.1 Sport 4.2 Social 4.3 Media 4.4 Travel 4.5 Useful Websites 4.6 Cultural Life 5 Big Picture 5.1 Local Customs 5.2 Political & Economic 5.3 Climate 5.4 Religion 5.5 Geography 6 Practicalities 6.1 Getting to Post 6.2 Getting Possessions to Post 6.3 Importation of Pets 6.4 Cost of Living and Allowances 6.5 Availability of British Goods 6.6 Banking 6.7 Personal Transport 6.8 Household Goods 6.9 Clothing Requirements 6.10 Working Pattern 6.11 Communications https://post.hub.fco.gov.uk/print/kazakhstan/nur-sultan-british-embassy 2/42 05/02/2021 Nur-Sultan, British Embassy - Post Hub 7 Further Reading 8 Contacts https://post.hub.fco.gov.uk/print/kazakhstan/nur-sultan-british-embassy 3/42 05/02/2021 Nur-Sultan, British Embassy - Post Hub 1 Introduction 1.1 DHM Welcome Welcome to the Nur-Sultan Post Report. I hope it gives you a good sense of what it is like to live and work in Kazakhstan. We are a small/medium size post, with nine UK based staff and around 30 local staff in Nur-Sultan, and a small DIT team in Atyrau. Kazakhstan is a large country (the size of Western Europe), located between Russia and China, which makes for a fascinating variety of policies important to HMG. With temperatures ranging from +35 in the summer to -35 in the winter, it is often described as ‘extreme’; but if properly prepared, there are a number of diverse activities available, not often found elsewhere. Nur-Sultan is a comfortable place to live in and good for young families. Staff accommodation is excellent, with most close to the Embassy and the centre of town. And for further aeld, the national airline, Air Astana, has regular connections all over the region. As Deputy Head of Mission part of my job is to ensure we are a friendly and welcoming place to work. And that we help staff, and those who come to Kazakhstan with them, settle quickly and get the most out of their time here. This includes giving people opportunities to get involved in wider Embassy life, to develop their skills and to broaden their experiences. I hope you’ll think about bidding to come here. Please don’t hesitate to get in touch with me if, having read this report, you’d like to know more. Jonathan Layeld 1.2 CLO Welcome Hello and thank you for taking the time to read our Post Report. I am Aigul Kuzhegaldinova, the Community Liaison Ofcer (CLO) in the British Embassy Nur-Sultan and I provide information, support and advice for all UK-based staff and their dependants, before, during and after arrival in Kazakhstan. I am locally employed and have lived in Nur-Sultan (former Astana) for the last 12 years. It is a modern city developing very fast and is always under construction and change. Which is I think the most attractive thing about our capital. The city was formally re- named from Astana to Nur-Sultan on 20 March 2019, however, the previous name is likely to be widely used for some time. The Post is relatively small but covers a large number of issues. We are proud of our nice premises and friendly staff. I will be happy to answer any questions regarding moving to Kazakhstan, and I can be reached at [email protected] or [email protected] or by calling my ofce telephone +77172556207 (FTN 8347 2207). If I do not know the answer, I will point you in the right direction. My working hours are: Monday-Thursday 09.00-17.30, Friday 09.00-16.00. I hope to see you in Nur-Sultan, Aigul 1.3 Country Kazakhstan lies at the centre of the Asian landmass, bordering Russia, China, Kyrgyzstan, Uzbekistan, Turkmenistan and the Caspian Sea. It is the world's ninth largest country with an area of 2,717,300 sq km. The terrain is mostly steppe or semi-desert and relatively at except for a few hill ranges towards the east, including near the capital Nur-Sultan (former Astana) and mountain chains in the https://post.hub.fco.gov.uk/print/kazakhstan/nur-sultan-british-embassy 4/42 05/02/2021 Nur-Sultan, British Embassy - Post Hub south. The climate of Nur-Sultan is extreme continental with dry, warm summers and dry Siberian type winters. Kazakhstan is sparsely populated with just 6 people per sq km and around half the population in urban areas. Although originally a country of nomadic horsemen, as a result of the various population moves from Tsarist times to the Stalin era, and the opening of the steppe by Khrushchev, Kazakhstan is ethnically diverse, the main groups being Kazakhs (63.6%) Russians (23.7%), Ukrainian (2.1%), Uzbek (2.9%), German (1.1%) and Tatar (1.3%) Others (3.9%). Since independence in 1991 about 2 million ethnic Russians, Ukrainians and Germans have emigrated. This has now stabilized, and reintegration of Kazakhs from Russia, China and other neighbouring countries has been encouraged by the government (though this has been at much smaller levels than emigration). The relatively young (average age 28) and growing population is well educated with an adult literacy rate of 99%. Day-to-day life in Nur-Sultan can be as comfortable as that in the UK, but for those who speak no Russian assimilation into any groups other than the small but expanding expat community can be difcult. All staff live within a 20-30 minute drive of the Embassy (trafc depending!) which is located in a secure, recently constructed building along with other diplomatic missions. Law and order are well maintained, pollution is low and Nur-Sultan is far from the regional high risk earthquake zone. Nur-Sultan is a hardship post (see post hardship rating) but with an enthusiastic outlook there are sufcient places within a 3 hour drive offering a change from city life. There are also opportunities for international travel in Central Asia and beyond. In Nur-Sultan there is a good range of activities including sports (participation and spectator), tness centres (although still considerably more expensive than in the UK), modern shopping centres (the range of goods and shops is expanding but can be repetitive and expensive and limited on occasions, especially in the winter), and a wide variety of bars, cafes and restaurants catering for international customers. Russian or Kazakh language ability is required to enjoy most cultural activities including cinema although there is an English speaking lm shown weekly, (see the website of the relevant cinema - http://www.kino.kz/new/.) The Astana International Club organise activities including a bridge club, walking group, book group and twice monthly coffee mornings. Affordable and reliable domestic help including babysitters/childminders is available. Trafc is still usually light (but increasing) and frequent windy conditions reduce air pollution, but accidents are more frequent than in the UK and roads outside the capital are often poor quality. The working language at meetings is either Russian or English. Kazakh is becoming more popular. Most ofcial meetings will take place with an interpreter. The Ambassador is now required to have extensive Russian and some Kazakh. All other ofcers are encouraged to take condence level Russian. Spouses can have up to 180 hours of Russian (or Kazakh) to be taken in Group lessons. Ofcers and spouses should check guidance on FCO Intranet for language training options. Having a basic knowledge of Russian, if only to read signs and labels, can be extremely helpful. Post produces a Review which should be your rst port of call. The content of this review is classied (and therefore cannot be included within this report) but is available from Eastern Europe and Central Asia Directorate on +44 (20) 7008 2427 (enquiry point) in London and can be sent to a restricted terminal. Ofcers taking up a political job also need to contact the Eastern Europe and Central Asia Directorate on the above number. 1.4 City The capital Nur-Sultan is in the north of the country on the Ishim (Esil in Kazakh) River. It is situated on an ancient trading route and the original Kazakh settlement of Karaotkel (“black ford”) was founded in the Thirteenth or Fourteenth Century. A Russian fort was built in 1830. At that time the city was called Akmolinsk. In the early years of the Soviet Union the city hosted a gulag for political exiles. The city expanded in the 1950s when it became the centre of Khrushchev`s Virgin Lands Project in which the steppe was ploughed up and planted with grain. It was then known as Tselinograd (Virgin Lands City). After the breakup of the Soviet Union the name was changed again to Akmola or “White Tomb. In 1997 it was named Astana, Kazakh for capital.