Our commitment to … 2014 CASINOS AUSTRIA AG AND ÖSTERREICHISCHE LOTTERIEN GESELLSCHAFT M.B.H. INTERIM REPORT Facts & Figures FACTS & FIGURES CASINOS AUSTRIA in millions euro 2012 2013 2014 Total revenues (inland) 273.9 263.1 271.6 Tax payments (inland) 98 96 105 Employees* 1,562 1,575 1,670 Casino guests (in millions) 2.32 2.36 2.50 Numbers of gaming tables 233 234 235 Numbers of slot machines 1,955 1,968 2,010 * Annual average full-time equivalent, incl. Cuisino Ges.m.b.H., Casinos Austria Sicherheitstechnologie GmbH (CAST), Congress Casino Baden Betriebsges.m.b.H. (CCB) and Casinos Austria Liegenschaftsverwaltungs- und Leasing GmbH (CALL). FACTS & FIGURES AUSTRIAN LOTTERIES in millions euro 2012 2013 2014 Total sales (inland) 2,955.32 3,049.11 3,150.98 Tax payments (incl. gaming related taxes as well as taxes from ordinary income and other taxes and duties) 454.51 433.83 447.02 Sports sponsoring in acc. with Section 20, Austrian Gaming Act 80.00 80.00 80.00 Employees* 507 532 532 * Annual average full-time equivalent. FACTS & FIGURES CASINOS AUSTRIA AND AUSTRIAN LOTTERIES 2012 2013 2014 Electricity consumption in kWh 6,164,225 5,729,746 5,287,130 Heat consumption in kWh 2,613,000 2,397,160 2,018,700 Water consumption in m3 11,506 11,190 8,460 Companies at a Glance in 2014 OWNERSHIP STRUCTURE IN % SHAREHOLDER STRUCTURE IN % CASINOS AuSTRIA AG Österreichische Lotterien Gesellschaft m.b.H. 1 4 Bankhaus Schelhammer & Schattera AG Casinos Austria AG 1 2 1 5.3 % 68 % 2 2 Medial Beteiligungs-GmbH 2 Lotto-Toto Holding Gesellschaft m.b.H. UNIQA 32 % 1 Vienna Insurance Group 3 Raiffeisen Gruppe SHAREHOLDINGS Bankhaus Schelhammer & Schattera AG LOTTO-TOTO HOLDING GESELLSCHAFT M.B.H. 38.3 % • CLS Beteiligungs GmbH 3 Münze Österreich AG Bankhaus Schelhammer & Schattera AG, 33.2 % BAIH Beteiligungsverwaltungs GmbH 4 Private Shareholders • RSV Beteiligungs GmbH 23.2 % ERSTE Group Bank AG, Raiffeisen-Invest-Gesell- schaft m.b.H., Österreichische Volksbanken-AG • LTB Beteiligungs GmbH Medial Beteiligungs GmbH Medial Beteiligungs GmbH BAIH Beteiligungsverwaltungs GmbH, BAWAG P.S.K. Bank für Arbeit und Wirtschaft and Österreichische Postsparkasse AG, Bankhaus Schelhammer & Schattera AG Bankhaus Schelhammer & Schattera AG Hypo-Banken-Holding Gesellschaft m.b.H., Erste Bank der oesterreichischen Sparkassen AG, ERSTE Group Bank AG • Österreichischer Rundfunk SHAREHOLDINGS IN % CASINOS AuSTRIA AG LOTTO-TOTO HOLDING Gesellschaft m.b.H Headquarters: Vienna Headquarters: Vienna Casinos Austria Österreichische Lotterien International Holding GmbH Gesellschaft m.b.H. Headquarters: Vienna Headquarters: Vienna 100 % 68 % 32 % 50 % Entertainment Glücks- und Russisch Österreichische 50 % 59 % Unterhaltungsspiel Lotterien Holding Gesellschaft m.b.H. Gesellschaft m.b.H. Headquarters: Vienna Albanisch Österreichische Headquarters: Vienna Lotterien Holding Gesellschaft m.b.H. Headquarters: Vienna 100 % 100 % 100 % 56 % 100 % 100 % Österreichische win2day Glücks- und 000 Ural Loto Sportwetten Entwicklungs- Unterhaltungsspiel Headquarters: Gesellschaft und Betriebs - Betriebsges. m.b.H. Ufa, Russia m.b.H. gesellschaft Headquarters: Lotaria Kombëtare Headquarters: m.b.H. Vienna Sh.p.k. Vienna Headquarters: Headquarters: Vienna Tirana, Albania LOCATIONS IN AUSTRIA 12 casinos 13 WINWIN outlets More than 5,100 lottery sales outlets win2day on win2day.at tipp3 in more than 3,250 lottery sales outlets and on www.tipp3.at GAMING REVENUES/SALES IN EUROS Casinos Austria: By casino Austrian Lotteries: By product Bad Gastein 1,280,874 Lotto “6 aus 45”* 586,376,137.78 Kleinwalsertal 3,683,129 Toto and Torwette 9,060,902.65 Kitzbühel 7,045,635 Bingo 10,069,672.30 Graz 12,360,863 EuroMillions* 339,981,892.80 Seefeld 13,412,015 ToiToiToi 18,765,344.00 Baden 18,589,572 Zahlenlotto 1–90 4,055,973.00 Velden 20,508,397 Joker 182,932,051.69 Salzburg 22,061,330 Rubbellos 127,730,969.00 Innsbruck 23,870,709 Brieflos 22,988,735.00 Linz 24,885,142 Klassenlotterie 31,345,806.00 Wien 49,678,044 win2day and Keno 1,179,383,695.59 Bregenz 60,968,397 258,344,107 win2day Poker** 3,325,708.60 WINWIN 634,958,113.97 3,150,975,002.38 * Incl. share amount; ** Players play against each other in the win2day Poker Room. win2day charges and retains a fee (=rake) for facilitating the game. Rake only. EMPLOYEES ELECTRICITY AND HEAT CONSUMPTION SHARE IN % (ABSOLUTE NUMBERS*) CHANGE IN KWH Casinos Austria Austrian Lotteries Casinos Austria and Austrian Lotteries 7,000,000 6,164,225 69.2 % 58.2 % 5,729,746 5,287,130 1,126 323 5,000,000 3,000,000 2,613,000 2,397,160 2,018,700 30.8 % 41.8 % 1,000,000 501 232 2012 2013 2014 * as of 31.12.2014 electricity consumption heat consumption Reporting Period/ Contents Report Profile This Corporate Social Responsibility (CSR) Re- Facts & Figures port is an interim report and has been prepared Companies at a Glance in 2014 and produced for the benefit of all internal and external stakeholders of Casinos Austria AG 1 Reporting Period/Report Profile (“Casinos Austria”) and Österreichische Lotte- 1 Contents rien Gesellschaft m.b.H. (“Austrian Lotteries”). 2 Forewords As such, it provides an insight into the per- Management Board formance of the Casinos Austria and Austrian CSR Director Lotteries Group in the past year, with a focus CSR Officer on the economic, environmental and social 4 CSR Organization challenge in Austria. This interim report con- 5 The Ten Principles of the UN Global Compact centrates on the 2014 business year (up to and 6 Casinos Austria Corporate Principles including 31 December 2014). It is the eighth 6 Austrian Lotteries Guiding Principles CSR report published by Casinos Austria and 7 Group Management Bodies the seventh such report produced by Austrian 8 Group Organizational Structure Lotteries. Casinos Austria and Austrian 9 Our Business Lotteries published their first joint CSR report Casinos Austria in September 2012. Austrian Lotteries WINWIN – Video Lottery Terminals This interim report documents the group’s WIN2DAY – Online Gaming progress with regard to its CSR goals and has tipp3 – Sports Betting been compiled in line with the principles of the 11 Our Stakeholders UN Global Compact. However, given its inter- 13 Legal Foundations im nature, a GRI (Global Reporting Initiative) 14 Compliance Management audit has been purposely not included. The next 16 Responsible Gaming Casinos Austria and Austrian Lotteries CSR re- 19 Economy port produced in accordance with the GRI Stan- 23 Environment dard will be published in 2016 and will cover the 25 Engagement for Society and Good Causes years 2014 and 2015. 31 UN Global Compact Communication on Progress (COP) The content of this interim CSR report was com- 32 Goals piled by the CSR Officer in consultation with the Directors and in close cooperation with all af- Imprint fected Business Units and Corporate Functions. Addresses and Contact Details The data and facts contained therein, which Customer Service Center were supplied for the report by said Business Casino Locations Units and Corporate Functions, were selected by WINWIN Outlets the responsible experts from the records and Counseling Facilities statistics they have been diligently compiling and maintaining for many years and have been verified for correctness and accuracy by their respective line managers. CSR UPDATE 2014 1 Forewords MANAGEMENT BOARD Responsibility: a matter of principle The companies in the Casinos Austria and Austrian Environmental sustainability also has to be a permanent Lotteries Group work in a particularly sensitive sector of and important goal for a company in the services sector. the economy. As providers of gambling services, society The optimization of energy consumption, avoidance of rightly expects us to set ourselves particularly high stan- waste and sourcing of sustainable products are all import- dards of business integrity. Responsibility is thus a matter ant aspects of our CSR system – as is the care we take to of principle in all our activities: it is the guiding precept in ensure that the events hosted in our casinos or in our own our strategic corporate planning and it defines the way we dedicated event location, Studio 44 on the Rennweg in interact with our customers, our staff and the stakeholders Vienna, are designed as so-called green events. Finally, but in society. equally importantly, we consider it our responsibility to sup- port initiatives and projects that are of benefit to society. Three pillars underpin CSR management in our group: the Our group is one of Austria’s biggest sponsors of culture responsibility exercised in our core business, environmental and the arts, and as partner to a wide variety of organiza- responsibility through effective environmental protection tions, we support both numerous initiatives in sport as well and the sustainable deployment of resources and, last but as many charities and social causes. not least, social and cultural responsibility in our capacity as sponsors of and partners to relevant causes, projects This interim report on our CSR activities documents and initiatives in society. how responsibility is a matter of principle in our group and exemplifies our goal, namely that our corporate and All three areas are of equal importance to us. We consider business activities should ultimately serve to benefit all it absolutely crucial for a company to accept and demon- Austrians. strate responsibility both for its own products and services as well as in its dealings with its customers and business partners. The Casinos Austria and Austrian Lotteries Group is regarded both at home and abroad as an industry leader Casinos Austria AG Management Board: in the development and implementation of player protec- Karl Stoss · Bettina Glatz-Kremsner · Dietmar Hoscher tion and responsible gaming methods, of measures to com- bat money laundering and corruption, and in data protection Österreichische Lotterien Gesellschaft m.b.H.