BlackBerry 10.2.1

BlackBerry 10 OS, version 10.2.1 continues to build on the BlackBerry 10 platform for the Z10, Q10 and Z30 devices.

PINCH TO PRIORITIZE CUSTOMIZED QUICK SETTINGS q
Don’t miss important messages q

Customize options and toggles to suit your q

Pinch the Hub to view Priority Hub items specific needs q

Customize pinch gesture for Unread or q

Offers an easy-to-find switch between Flagged messages personal/work perimeter q

Available Quick Setting Options Include: - Show or hide shortcuts for Location, Tethering, Hotspot, NFC and Flight Mode, Flashlight, Device Monitor and much more - Quick Settings allow you toggle the feature on and off or jump straight to the setting page for the desired feature

IMPROVED CALENDAR UI OFFLINE READING MODE q

Be more efficient with WebEx q

Save current page, for later viewing, to save Integration, go-to-date quick access the current page you will need network to and category synchronization open it q

Use the “Save Page” option to create an offline copy

SIMPLIFIED PHONE UI PREFERRED CONTACT SYNC q

A refreshed UI makes answering/declining q

You can now choose the sync source the incoming call simpler for your contacts, ensuring you q

A new dedicated “Reply Now” icon appears always have the most up-to-date when your phone rings so you can send a quick contact details response via BBM, SMS or E-Mail to incoming q

Sources include Corporate address call when you are too busy to pick up book, Gmail, Hotmail, etc q

Call your contact back directly from the BlackBerry Hub q

Dial by Name for Q10, physical keyboard users will have the ability to initiate phone calls by dialing the name of the intended party on the Dial Pad

{{NAME}} {{PHONE}} {{EMAIL}}

Android is a registered trademark of Google. LTE is a trademark of ETSI. BlackBerry®, BBM™ and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. © 2014 Verizon Wireless. 0114-G8684 12 3 4 5 6 BLACKBERRY CHANGES

SMS & EMAIL GROUPS “DELETE PRIOR” AND “DELETE ON” q

Create groups for fast, efficient communication q

Specify from where a message is deleted q

Delete options now include: Handheld Only, Mailbox & Handheld and Prompt

DEVICE MONITOR COPY & PASTE IMPROVEMENTS q

Details on battery usage, impact of apps q

Shortcut menu with icons to help copy, paste, on battery life and memory use select all, etc q

Stats about CPU, mobile network and Wi- Fi connections

ANDROID RUNTIME LEVEL 1 NOTIFICATIONS q

Ability to set level 1 notification using account filters within Hub q

New Android Native Support adds support for running native versions of Android JellyBean applications in APK format without q

Level 1 notification can override currently selected the need to convert notification profile q

Applications using Android Bluetooth® SPI’s are now supported q

Contact Notification allows customizing options for phone, SMS, e-mail on a per-contact basis q

Android application can integrate with BlackBerry Share Targets

APK INSTALLATION ACTION BARS q

Minimize the number of steps needed to complete tasks with action q

Install APK files directly from the browser, email or File Manager bar shortcuts q

Tap APK file to install, and the wizard will walk you through installation

{{NAME}} {{PHONE}} {{EMAIL}}

Android is a registered trademark of Google. LTE is a trademark of ETSI. BlackBerry®, BBM™ and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. © 2014 Verizon Wireless. 0114-G8684 1 2 3 4 5 6 BLACKBERRY CHANGES

ACTIONABLE LOCK SCREEN NOTIFICATIONS BLACKBERRY ENTERPRISE SERVICE 10 q

Initiate software updates regardless of how they are connected to q

Offers more control with additional policies for the internet better safeguarding q

Allow for automatic updates over Wi-Fi q

Additional IT policies for granular control, email domain whitelist and blacklist support q

Lock screen behavior for IT policies SOFTWARE UPDATES q

Option to set corporate lock screen message q

Initiate software updates, even if you’re not connected to the q

Improved browser password authentication for intranet Internet sites access q

Box and Dropbox clients must now be approved for deployment from BES ENTERPRISE FEATURE SUMMARY q

Improvements to BlackBerry Balance include: Productivity - Access to personal content q

Stay on top of important messages - Includes Camera pictures for file uploads to internet sites q

Customize notifications on a per-contact basis - Easier access to Work Browser - Set notifications to Level 1 (override current profile) q

SMS & PIN Logging with SMS Intercept q

Floating Action Bars reduce number of steps needed to - SMS & PIN Logging allows IT administrators to log all SMS and complete tasks PIN messages using the BlackBerry Enterprise Service 10 IT Policies q

Improved Calendar UI, WebEx integration, go-to-date quick access and Microsoft calendar categories - SMS Intercept allows IT administrators to append a corporate synchronization help you get more done disclaimer to all SMS messages sent from a BlackBerry connected to the BES. The feature is controlled using IT Policies Security q

Certificate Management & Wireless Synchronization
q

Offers Industry Leading Advanced Data at Rest - Administrators can configure BlackBerry Enterprise Service Protection (ADARP) 10 to enable wireless synchronization of S/MIME and VPN q

Multiple security domains within the Work Space certificates q

Data in Work Space can be locked in File System q

2nd factor authentication ties key encryption outside EXCHANGE ACTIVESYNC ADARP information q

ActiveSync 14.1 is now supported Communication q

Offers more ways to make and take calls q

Choose the sync source for contacts for the most current details q

Sources include Gmail, Hotmail and Corporate Address Book q

New screens for incoming call and speed dial from Home q

Offers dial-by-name and SMS from call log q

Improved handling of multiple phone lines for wireless and VoIP q

Create groups for fast, efficient communication

{{NAME}} {{PHONE}} {{EMAIL}}

LTE is a trademark of ETSI. BlackBerry®, BBM™ and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. © 2014 Verizon Wireless. 0114-G8684 1 2 3 4 5 6 BLACKBERRY CHANGES

Also new to the BlackBerry Z10 and Q10 are features of BlackBerry 10 OS Version 10.2 already available to the Z30.

PRIORITY HUB ATTACHMENT VIEW

q

Access the most relevant, time-sensitive q

Takes the hassle out of finding and information first and respond faster to viewing attachments avoid missing opportunities q Switch to attachment view to see q Priority Hub learns what conversations attachments across all your messages, or and people are most important, and filter by conversation and account prioritizes messages accordingly q Find files, documents and photographs quickly without finding the exact message

BBM NATURAL SOUND W/SCREEN SHARE BBM NOW

q

Delivers a more natural and realistic sound for BBM™ Video q

Chat on BBM while browsing the web, watching a video or and Voice Conversation between smartphones running working on a document BlackBerry 10 q Talk with friends regardless of what phone they use with BBM q Ideal for quick communication and decision making for iOS and Android with colleagues q Respond quickly to important messages, or provide a quick q Hear the tone in voices for better understanding and more answer without stopping what you’re doing confident communication q Bring others in to live experiences like meetings and events with BBM Video and share what’s on your screen

{{NAME}} {{PHONE}} {{EMAIL}}

LTE is a trademark of ETSI. BlackBerry®, BBM™ and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. © 2014 Verizon Wireless. 0114-G8684 1 2 3 4 5 6 BLACKBERRY CHANGES

MIRACAST AUTOMOTIVE INTEGRATION Available on Q10, Z30 q

Voice Control q

Turn a great presentation into a - Keep working, even while traveling, big presentation with the following voice controls: q Show presentations on a monitor or large - Enhanced voice control in all screen through a micro HDMI cable or Bluetooth-enabled vehicles stream wirelessly with Miracast - Read, compose and send BBM q Show an exact copy of device display on a messages using audible and TV or monitor with Mirror Mode voice recognition features q Supports Wi-Fi alliance standards for - Designed for no-look and streaming video and audio between two hands-free operation, helping compliant devices keep you safely connected and responsive q Play-On mode lets you stream onto a TV or monitor while using your device for q Vehicle –specific apps other things - Get apps specific to your car - Dedicated channel in BlackBerry World for apps and content from your auto maker - Find a dealership and schedule car services - Integrate BlackBerry maps integration q Intelligent Automotive Detection - Recognizes the make of the vehicle when connected

BLACKBERRY PHONE: REPLY NOW q
Let callers know you’re tied up by using Reply Now to send a quick message back when you can’t chat q Offers a quick and polite response when you don’t have time to take a call

{{NAME}} {{PHONE}} {{EMAIL}}

LTE is a trademark of ETSI. BlackBerry®, BBM™ and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. © 2014 Verizon Wireless. 0114-G8684 1 2 3 4 5 6 BLACKBERRY CHANGES

LOCK SCREEN MESSAGE PREVIEW ADAPTIVE SHARING & q
Lock Screen becomes interactive and NEW SHARE TARGETS provides real-time information as q

Learns your sharing habits, including who it arrives you share with and how you share q Each notification icon becomes a touch q Frequent sharing destinations are point allowing the user to check any suggested visually notification type, whether it’s email, BBM q New Share Targets or text messages - Share to Meeting Participants q Swipe right and left on the Notifications - Share via QR Code section to change between Message Preview and standard lock screen view - Share via Wi-Fi Direct q Customize notifications based on accounts and message priority

VOICE CONTROL & ACCESSIBILITY FEATURES USB HOST MODE q

BlackBerry Voice Control Available on Z30 - Read your last message, search your phone or find q

Connect USB devices enabling external storage or mouse and information online keyboard peripherals - Developers can use voice control to introduce new - USB thumb drives will appear as mounted drives in experiences to their applications File Manager q Screen Reader q Supports USB Micro B OTG adaptors for connectivity to - Aids in accessibility for those with visual impairments and is USB peripherals available in BlackBerry World q Closed Captions / Subtitles - Closed Caption support has been added for those with WI-FI DIRECT hearing impairments. Available on Q10, Z30 - Available in the Web Browser and Media Player q

Allows direct Peer-to-Peer connections without the need for wireless access points q Offered as a method to share with other devices, similar to Bluetooth BLACKBERRY CALENDAR “I WILL BE LATE” q NFC Sharing will use Wi-Fi direct (when available) instead of q

Inform meeting participants that you’re running late with the Bluetooth for faster transfer speeds new “I will be late” option in BlackBerry Calendar

{{NAME}} {{PHONE}} {{EMAIL}}

LTE is a trademark of ETSI. BlackBerry®, BBM™ and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. © 2014 Verizon Wireless. 0114-G8684