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Sustainability Report Advania Sweden 2018 Table of Contents Sustainability Report Advania Sweden 2018 Table of contents 1 Introduction 37 Sustainable supply chain 1 The year in brief 38 Supply chain requirements and control 2 Advania in brief 4 A word from Tomas Wanselius 5 Focus on sustainability work 40 A final word from the 6 Management of our sustainability work Sustainability Manager 7 Sustainable Advania 41 About this sustainability report 8 Attractive employer 14 Equality and diversity 42 Process for materiality assessment 18 Business ethics and transparency 43 Risk analysis 19 Climate-smart operations 44 UN Global Goals 23 Long-term profitability 46 Measurement of greenhouse gas emissions according to the GHG protocol 47 GRI Index 24 Sustainable offerings 25 Integrity and security 28 Sustainable IT and sustainable digitalisation 35 Customer satisfaction About this sustainability report This report concerns Advania Sverige AB’s activities for the oper- renamed Advania Sweden AB, and the name Advania AB is now the ating period of 1 January 2018 to 31 December 2018. It is Advania name of the Nordic parent company that owns Advania Sweden Sverige AB’s third report, and it has been prepared in accordance AB. In this report, Advania Sweden is referred to as “Advania”, and with GRI Standards: Core level. Our last report was published in the corporate group is referred to as the “Advania Group”. June 2018, and we publish a report each year. 2016 is the base year for the report. Insofar as there is reliable data, The report is also Advania Sverige AB’s sustainability report, in key figures from 2015 are also reported. Where this is the case, it is compliance with Chapter 6 of the Annual Accounts Act. specifically mentioned. Data on our personnel and organisation is In 2017, Advania AB purchased the Swedish company Caperio mainly collected via our finance and payroll system, and is regarded Holding AB, which also included the subsidiaries Caperio AB and as the average number of employees during the year. Environmen- Caperio Finance AB (now Advania Finance AB). On 1 November 2018, tal data is calculated on the basis of documentation from the GHG the merger of Advania Sverige AB and Caperio AB was concluded; Protocol. The consolidation method for climate emissions is oper- all Caperio AB employees were hired at Advania Sverige AB, and ational monitoring; information on conversion factors and source Caperio’s business ID number was relinquished. The ambition was can be found on p. 46. to include Caperio’s operations in the key figures of this report. For each key figure, it is clearly stated whether Caperio’s business and The report has not been externally reviewed. If you have any ques- employees have been factored in, and if so, at what point in the year tions or comments about the report, you are welcome to contact their inclusion starts. The decision to exclude indicator 404-3 start- Helena Nordin, Sustainability Manager for Advania Sverige AB, at ing with this report has been made because of the absence of rele- [email protected]. More information about the company vant data. A re-structuring of the Advania Group’s companies was can be found at www.advania.se. undertaken in 2017, as a result of which the Swedish company was | Advania Sweden Sustainability Report 2018 Introduction The year in brief 378 Average number of permanent employees 2017: 301 | 2016: 283 SEK 2,191 Mill. 31 % 5.1 % Top ranking in 3 of 4 categories in the survey Radar Supplier quality 2018 Net turnover Solvency Profit margin Customer satisfaction 2017: SEK 832 mill. | 2016: SEK 2017: 29% | 2016: 32 % 2017: 8.2% | 2016: 7.5% 2017: 2 of 4 | 2016: 2 of 4 734 mill. Certified according to ISO 14001:2015 4.4 of 5 +90% 97% and ISO9001:2015 4,4 5 4,36 Employee satisfac- Increased number of Proportion of employees Management system tion women in consulting, who have been 4,42 sales, and managerial trained in Advania’s code roles of conduct What has happened during the year? In June 2018, the Advania Group gained two new minority Advania has continued to exceed its objectives of reducing owners: VIA Equity, a northern European private equity climate emissions, increasing the proportion of women in company, and PFA, Denmark's largest commercial pension consulting, sales and managerial positions in line with its company. Representatives from VIA and PFA took up positions objectives, and maintaining a high degree of employee and on Advania AB’s board of directors, with their purchase of 30% customer satisfaction. We have taken further strides towards of the shares. In the autumn, a new strategy for growth was providing, and measuring, our climate-smart IT services, and developed, and this will be implemented in all of the Advania have strengthened our position in sustainable digitisation Group's companies, starting from 2019. through Advania School Partners [Advania Skolpartner]. The merger of Caperio AB and Advania was concluded on 1 Our quality and environmental management has undergone November 2018, and the businesses are now fully integrated, al- a renovation, as sections of Advania have been certified though the companies have been working together in practice according to ISO9001:2015 and ISO14001:2015. Over the course since the autumn of 2017. Advania's organisation and turnover of the year, Advania has also developed the link between its has continued to grow according to plan, both organically and sustainability work and the UN’s Global Goals, by identifying as a result of the integration. relevant objectives at the target level. Advania Sweden - Sustainability Report 2018 | 1 Introduction Advania in brief Where we operate The Advania Group is a Nordic group of IT companies, with 1,200 em- Today, the Advania Group’s head offices are located in Stockholm, where ployees and operations in Sweden, Iceland, Norway, Denmark and, since Advania Sweden has its head offices as well. In Sweden, Advania oper- February 2019, in Finland as well. ates at 13 offices in 12 locations around the country. Advania's roots go back to 1939, when an Icelandic entrepreneur found- ed a workshop for office equipment in Reykjavik. In the following dec- ades, three separate branches were developed in three Nordic countries: Iceland, Sweden and Norway. In 2012, these divisions were integrated with one another to form Advania. Iceland Sundsvall Finland Norway Uppsala Västerås Stockholm Örebro Norrköping Linköping Gothenburg Halmstad Sweden Karlshamn Kristianstad Malmö Denmark 2 | Advania Sweden - Sustainability Report 2018 Introduction Advania’s mission Advania offers a wide range of IT services, platforms, cloud solutions, and support in the form of operation and administration to thousands 42 % of companies and organisations, in both the private and the public sec- Percentage of 2018 tor. Our mission is to help our customers to simplify their IT infrastruc- ture by improving its functionality and, at the same time, reducing the turnover in the public sector associated costs. In 2018, the public sector represented 42% of our total turnover, and 2017: 27% | 2016: 35% private companies represented 58%. Business areas Today, our offerings on the market are divided into three business units, with a total of ten different business areas. Managed services Workplace - Flexible sourcing and cloud services. - IT-packaged solutions and trainings for - Solutions for consolidating, monitoring schools. and maintaining external cloud services. - Solutions for monitoring and maintaining - Solutions and products for network struc- IT Infrastructure licences. ture and infrastructure. - Consulting services and solutions for IT - Solutions for workplaces. Self-service, help - Solutions for managing all types of inter- infrastructure and integration projects. desk, and application management. actions with customers - on all channels. - Specialists from Microsoft. Highest certifi- - Solutions for digitalising, automating, cation and competence level. streamlining, measuring and documenting - Application development and adminis- processes. tration. Advania Sweden - Sustainability Report 2018 | 3 Introduction A word from Tomas Wanselius As one of the Nordic countries’ leading businesses in IT and digitalisation, it is natural for us to take responsibility for contributing to sustainable development. I am convinced that our sustainability work strengthens our competitiveness, business development and profitability. In other words, our sustainability work plays a key role in our business, both today and in the future. By providing services and tools for sustainable IT and digitalisation, Advania hopes to act as a catalyst for the development of an environmen- tally friendly and socially sustainable society. Tomas Wanselius, CEO, Advania Sweden Sweden's economy depends strongly on trade with its surrounding velopment. Of course, we also take responsibility for our own business neighbours, where new and large markets are continually being inte- and the impact we have on the environment. Today, we have renewable grated at a rapid pace. Thanks to swift technological developments, this electricity in 100% of our data centres and 85% of our offices. We have integration facilitates worldwide trade and production networks. At also continued to exceed our own objectives for climate emissions per the same time, we are facing challenges such as extreme poverty and employee, achieving a 36% reduction compared with 2015. climate change, which we must tackle together. As one of the large op- erators in the Nordic market, we have a responsibility to work on these Two major
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