Wood Floor of the Year Trophies in Nashville Are Profiled Here
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June|July| y 2014 www.hardwoodfloorsmag.com The magazine of the National Wood Flooring Association | NWFA 2014 Wood Floor of the Year Are You a Great Manager? page 32 Recoating: The Missing Link page 41 Staining Pitfalls page 46 Product Focus Tools + Supplies Imported Wood Flooring JJ14-WFOYcov.indd 1 5/27/14 8:44 AM trust the source ÎFa»»a±n´|»|±Àt|´8Xt The 3M™ Easy Change System is an excellent alternative to using sanding screens during the Buffer Machine sanding process before applying stain and finish coats. Use it to easily blend scratches caused by Drive Plate edgers, remove drum chatter marks, and reduce 3M™ Scotch-Brite™ springwood dish-out and swirl marks. Achieve Driving Pad your desired cut by using the 3M matched 3M™ Hookit II™ ™ ™ component sanding system of 3M Hookit II Easy Change Disc Easy Change Discs with 3M™ Scotch-Brite™ Driving Pads. It’s easy to use and helps keep the floor flat. For performance that will make you and your customers proud, choose 3M. 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HF06_DuraSe614.indd 1 5/16/14 7:36 AM Contents June|July 2014 Features Vol. 27.3 Taking Center Stage By HF Editors The winners who took home the 2014 NWFA Wood Floor of the Year trophies in Nashville are profiled here. page 51 Mark Dellas 51 Your Business Live and Learn By Sam Pruyn A chance for healing comes at wood flooring school. page 20 Legal By Blake R. Nelson 20 What to know before choosing a dispute resolution method. page 24 On the Cover: 2014 Wood Floor of the Year Members’ Choice winner Ourada Designs. More on page 51. Money Photo by Jay Cousins. By David Waring How will the Affordable Care Act impact your small business? page 28 PREMIUM PARTNERS: Management By Phillip M. Perry Are you a great manager? Take this quiz. page 32 www.hardwoodfl oorsmag.com June|July 2014 Hardwood Floors 5 JJ14-TOC.indd 5 5/20/14 4:25 PM Contents On the Job Ask the Expert 17 Q&As about slab CSP, repairs and gaps. page 36 In Every Issue From the Field Chairman’s Message By Michael Purser Are you skipping a critical step in your recoat jobs? page 8 page 41 NWFA News Troubleshooting page 10 By Brian Gerello This moisture meter reading didn’t make sense. Woodworks page 44 page 17 Techniques New Products By Paul Campbell page 73 Don’t go astray when trying to create custom stain colors. page 46 Ad Index page 74 46 Product Focus Tools & Supplies Special Advertising Section: page 63 Imported Wood Flooring page 71 At www.hardwoodfloorsmag.com/WTCJJ14: At www.hardwood- › See photos of the World Trade Center inlay Sam Pruyn discusses in this floorsmag.com, read issue’s Live & Learn column on page 20. the CONTRACTOR, INSPECTOR, NWFA and At www.hardwoodfloorsmag.com/WFOYJJ14: GREEN BLOGS; see what › See more photos of the 2014 Wood Floor of the Year winning projects, including job-site shots. everyone’s talking about on the FORUM; and check out At www.hardwoodfloorsmag.com/HoltJJ14: the Web-only content from › See before-and-after photos of the 1939 sander profiled in the Vintage this issue: Moments section on page 18. 6 Hardwood Floors June|July 2014 www.hardwoodfl oorsmag.com JJ14-TOC.indd 6 5/20/14 4:25 PM HF06_Bona614.indd 1 5/16/14 7:36 AM >>chairman’s message The magazine of the National Wood Flooring Association NWFA Jeff Fairbanks | Chairman NWFA Michael Martin | CEO 111 Chesterfield Industrial Blvd. | Chesterfield, MO 63005 (800) 422-4556 | (636) 519-9663 | F: (636) 519-9664 [email protected] | www.nwfa.org Editorial Advisory Committee Avi Hadad, Chair | Avi’s Hardwood Flooring Quiet Julie Russell, Board Liaison | Glitsa, div. of Rudd Co. Joe Boone Jr. | Boone “The Wood Flooring People” Inc. Rose Mary Cummings | Maxwell Hardwood Flooring Len Daubler | Anderson Hardwood Floors Growth Galen Fitzel | 3M Lenny Hall | Endurance Floor Co. Inc. Jimmy Nguyen | Dan’s Custom Hardwood Floor Inc. By Jeff Fairbanks Jim Powers | Saroyan Lumber Company Chairman, NWFA Genia Smith | Accent Hardwood Flooring Inc. HF Website BLOGGERS he growth of the NWFA’s Wood Flooring Expo has resulted Scott Avery | Modern Tech Floors LLC in a lot of attention for the show. Over the course of the last Elizabeth Baldwin | Metropolitan Floors three years, the Expo has grown signifi cantly: 30 percent in Howard Brickman | Brickman Consulting T Avi Hadad | Avi’s Hardwood Flooring 2012, 20 percent in 2013 and another 30 percent this past April Wayne Lee | Middle Tennessee Lumber at the show in Nashville. What has not gotten a lot of attention, Keith Long | Thunderheart Flooring Roy Reichow | National Wood Floor Consultants Inc. however, is the growth of the NWFACP Symposium. FORUM MODERATORS Like the Expo, in 2012, NWFA Certifi ed Professionals completely Cort Dunlap | Hardwood Inspections rebuilt the Symposium. What had originally been offered as a full- David Harrison | Custom Wholesale Floors Inc. day educational forum for certifi ed Roy Reichow | National Wood Floor Consultants Inc. inspectors exclusively was ex- Publication Staff panded to include non-inspectors The education EDITORIAL Kim M. Wahlgren | Editor who wanted to know more about Andrew Averill | Assistant Editor wood and wood science. presented will Scott Maurer | Art Director To meet the needs of these Marjorie Schultz | Digital Production Manager Scott Packel | Production Assistant two diverse audiences, NWFACP be available ATHLETIC BUSINESS MEDIA INC. doubled the number of education Gretchen Kelsey Brown | CEO sessions being offered by pre- online. Peter Brown | President Kara Clark | Controller/Circulation Director senting two educational tracks: Sadye Ring | Graphic Designer one that addressed issues of interest to inspectors, and one for Jodi Chamberlain | Sales Coordinator non-inspectors. By opening up the Symposium to a new audience, Lisa Popke | Audience Development Coordinator Erika Reise | Online Producer attendance grew by about 50 percent in just two years. Then, Sam Ryan | Market Intelligence Manager this past year in Nashville, the NWFACP Symposium Committee Michael Gaio | Social Media Manager changed up the program again. Sean Ray | IT Manager First, they moved the Symposium to the day preceding the ADVERTISING SALES Shawn Gahagan | Group Publisher Expo. Then, they focused on improving the education sessions Kendra Griffin | Account Executive and brought in wood science professors from renowned universi- Editorial and Advertising Offices ties, as well as industry experts with specifi c areas of expertise. Athletic Business Media Inc. The result? Another 50 percent increase in attendance. 22 E. Mifflin St., Suite 910 | Madison, WI 53703 (608) 249-0186 | (800) 722-8764 | F: (608) 249-1153 For those who did not have an opportunity to attend the Sym- [email protected] posium, the education presented will be available online. More www.hardwoodfloorsmag.com information is available at www.nwfa.org. And for those who want even more in-depth education like that offered at Symposium, check out the full-day inspector workshops being offered this June and November in St. Louis by the same CHANGE OF ADDRESS: In order to ensure uninterrupted delivery of Hardwood Floors, notice of change should be made at least five weeks in advance. Direct all subscription mail to Hardwood Floors, P.O. Box 47705, Plymouth, MN 55447, call caliber of instructors. Learn more at www.nwfa.org, under “Tech- 800/869-6882 or fax 866/658-6156. For faster service, visit us online at www.nwfa.org/member/mag.aspx. Single-copy price is $8. Subscription price is $40 for seven issues in the U.S.A. and Canada. International subscriptions (via nical Education,” “2014 Schedule.” For more information, contact airmail) are $65. Hardwood Floors is published bi-monthly, plus the annual industry resource book, and distributed without charge to those active in the wood flooring industry. POSTMASTER: Send address NWFACP at (866) 418-5408 or at [email protected]. ■ changes to Hardwood Floors, P.O. Box 47705, Plymouth, MN 55447. Publication Mail Agreement #40049791. Canadian mail distribution information: International Mail Express, Station A, P.O. Box 54, Windsor, ON N9A 6J5. Printed in the U.S.A. © 2014 Athletic Business Publications Inc. and National Wood Flooring Association. Reproduction in whole or in part is prohibited. ALL RIGHTS RESERVED. (ISSN 0897-022X) Periodicals Postage Paid at Madison, Wisconsin, and at additional mailing offices. 8 Hardwood Floors June|July 2014 www.hardwoodfloorsmag.com JJ14-ChairmanM.indd 8 5/19/14 4:53 PM 000HF02_BasicC214.indd 1 1/22/14 2:15 PM >>ceo message NWFAnews and information from the nationalnews wood flooring association | www.nwfa.org Honoring Industry Legends By Michael Martin President/CEO, NWFA uring the NWFA’s 2014 Wood Flooring Expo in Nashville, the NWFA announced that it is signifi - cantly expanding its scholarship program under its newly renamed NWFA Education & Research DFoundation (NERF).