Instruction Manual with Warranty
Washlet Integrated Toilet G500 MS970CEMFG (SN970M)
1155 Southern Road Morrow, GA 30260 (770) 282 8686
Warranty Registration and Inquiry For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA30260 (888) 295 - 8134 or (678) 466 - 1300 when calling from outside of U.S.A. ■■Thank you for your recent purchase of the TOTO Washlet. Please read the enclosed information to ensure the safe use of your product. ■■Be sure to read this Instruction Manual before using your product and keep it in a safe place for future reference.
2012.5.18 ©2012 TOTO USA, Inc. D08688 What functions are available on your product? Table of Contents Introduction The model name and part number are indicated Safety Precautions...... 4 on the bottom side of the toilet lid. Operational Precautions...... 11 Parts names...... 12 Preparation...... 14
Model G500 Ref. Power plug...... 28 SN970M Functions Part No. Page Top Unit/Bowl Unit...... 29 Rear cleansing ● Gap between the Top Unit and the Toilet Lid...... 30 Maintenance ● Cleansing Soft cleansing Deodorizing filter...... 31 Front cleansing ● Wand...... 32
Wand position adjustment ● Water filter drain valve...... 33 Water Filter (Bowl Unit)...... 34 Water pressure adjustment ● 16 Basic Functions Changing the washing method Oscillating cleansing ●
Pulsating cleansing ●
Personal setting lock ●
Drying Warm Air Drying ● Changing the Settings...... 36
Changing the temperature Temperature Adjustment ● 22 What to Do?...... 50 ●●If there is no water due to a power Remote Control bowl uint cleaning ● 16 Flushing outage or water failure...... 50 Auto bowl unit cleaning ● 20 ●●If you cannot operate with the remote
Opening and closing the toilet seat with control...... 52 ● 16 remote control ●●Long Periods of Disuse...... 53 Reference Convenient Opening and closing Functions Auto lid opening and closing ● 20 Troubleshooting...... 54 Specifications...... 60 ● Heating the toilet seat Heated seat — Warranty...... 61 Auto energy-saver ● Saving energy 24 Timer energy-saver ●
Sanitary Removing odors Deodorizer ● 20 Functions
Removable toilet lid ● 30 Maintenance Wand cleaning ● 31
2 3 Safety Precautions
These precautions are important for safe usage. Be sure to follow them and use the product correctly. Introduction WARNING Symbols and meanings Only use tap water or potable well water (underground water). Do not use May result in death or serious injury. seawater. WARNING ••Doing so may cause irritation to the skin and malfunction. Do not touch the power plug during thunderstorms. ••Doing so may cause electrical shock. May result in injury or property damage. CAUTION Do not allow the water supply hose to touch the power plug or outlet. ••Doing so may cause condensation resulting in a fire, electrical shock, heat or a short. The following symbols are used to indicate important safety instructions for the use of the product. Do not do anything that could damage the power cord, power plug or toilet Symbol Definition seat cord. Do not strike, yank, twist, excessively bend, damage, alter, or heat the electrical cords. Also, do The symbol indicates a prohibited use of the product. not place anything heavy on, bind or pinch the electrical cords. ••Using a damaged electrical cord may result in a fire, electrical shock, heat or short. Do not use a loose or faulty electrical outlet. The symbol is used to indicate a required step in the use of this product. ••Doing so could cause a fire or a short. Do not use any outlet or wiring equipment beyond its specified rating. ••Plugging too many plugs into the same outlet, for example using outlet splitters, can cause fire due to heat. WARNING Do not use any power supply other than the one specified. (120 VAC, 60Hz) ••Doing so could cause a fire or excessive heat. Do not plug or unplug the power plug with wet hands. ••Doing so may cause electrical shock. Do not stick a finger or anything else into the warm air outlet. Do not get any water or cleaning solution on the top unit or power plug. Do not place anything on the warm air outlet or drape clothes over it. ••Doing so could cause burns, electrical shock or malfunction. ••Doing so may cause a fire, electrical shock, heat or a short. ••Doing so can cause the product to crack resulting in injury or water damage. Beware of low-grade burns Never disassemble, repair or alter. ••Improper use of heated toilet seats could cause a low-grade burn. ••Doing so may cause a fire, electrical shock, heat or a short. When sitting for a long time on the toilet seat, switch the toilet seat temperature adjustment to Do not install the Washlet on moving vehicles such as RV's or boats. "OFF". ••Doing so could cause a fire, electric shock, a short or malfunction. When any of the following persons use a heated seat or warm air drying, someone should switch ••The toilet seat, lid, top unit or other part might come loose and fall, resulting in injuries. the toilet seat temperature adjustment to "OFF" and switch the drying air temperature to "Low". Do not use the Washlet if a malfunction occurs. −−Young children, the aged and other users unable set the temperature appropriately themselves −− In the following cases, unplug the plug out from the outlet and close the water supply valve to The ill, physically disabled and others who do not have freedom of movement −−Those using any medicines that cause drowsiness (sleeping medicine, cold or cold medicine), In the following cases, switch the breaker on the distribution board to OFF and close the water those who have been drinking heavily, anyone severely fatigued and anyone else liable to fall supply valve. asleep Possible malfunctions: −−Water is leaking from a pipe or the top unit Always connect the Washlet to the cold water supply. −−The product is cracked or broken. ••Connecting to hot water supply may result in burns and equipment damage. −−The product makes a strange noise or emits a strange odor. Make sure that a properly grounded (3 prong) outlet has been installed. −−The product emits smoke. ••Failure to install a grounded outlet could cause electrical shock in the event of a malfunction or −−The product is abnormally hot. short circuit. −−The bowl unit is clogged. −−The toilet seat cushion is out of place. Do not unplug by pulling the cord. ••Continued use after malfunction could cause a fire, electrical shock, heat, short, injury or water To unplug, hold the plug, not the cord. damage. ••Pulling on the cord may cause damage and result in fire or heat.
4 5 Safety Precautions (Continued) Introduction WARNING CAUTION
This is an electrical product. Do not install it anywhere water is likely to Keep cigarettes and other open flames away from this product. get on the product or anywhere with humidity high enough that water is ••Failure to do so could cause a fire. likely to form on the surface of this product. When using the product in a When cleaning or maintaining the plastic parts (top unit etc.) or the water bathroom, install a fan or ventilation port and ensure good air flow through supply hose, use a kitchen cleaner diluted with water. Do not use any of the the bathroom. following. ••Failure to do so could cause a fire or electrical shock. Toilet cleaner, household cleaner, benzene, paint thinner, powdered cleanser or nylon scrubbing If the electric cord is damaged, avoid danger by having the manufacturer’s pads. ••These items could damage or crack the plastic and cause injury or malfunction. repair department or equivalent specialist replace it. ••These items could damage the water supply hose and cause a water leak. Insert the power plug securely into the outlet. Do not apply strong force, mechanical shock, step on or stand on the toilet •• Failure to do so could cause a fire, heat or a short. seat, toilet lid or top unit. Also do not place any heavy object on the toilet Periodically remove dust and dirt from the electrical plug and make sure it is seat, toilet lid or top unit. securely plugged into the wall outlet. ••Doing so could cause cracking or cause the top unit to come loose and fall resulting in injury. ••Failure to do so could cause a fire, heat or a short. ••Doing so could damage the product and cause injury or water damage. Pull the plug out from the outlet and wipe clean with a dry cloth. Do not lift up this product by the toilet seat or lid. Always unplug the plug from the outlet before cleaning or maintenance. Do not raise the toilet seat or lid while objects are resting on top of the toilet. ••Doing so may cause electrical shock. ••Doing so could cause the top unit to come loose and fall resulting in injury. ••Except when using "Wand cleaning". Do not fold or crush the water supply hose. Always unplug the plug from the outlet before removing the top unit. ••Doing so could cause water leaks. To prevent a sudden water leak, do not remove the water filter drain valve when the water supply valve is open. ••Doing so will cause water to spurt out. Refer to Page 33 for instructions on cleaning the water filter. Do not flush anything other than bodily waste and toilet paper. Also, do not flush too much toilet paper. ••Doing so could clog the toilet, causing waste water overflow and water damage. Do not pour hot water into the toilet. ••Doing so may result in damage to the toilet, injury or water damage. If the product is damaged, do not touch the damaged section. ••Doing so could cause injury. Do not use the product if the top unit is unstable. ••Doing so could cause the top unit to come loose and fall, resulting in injury.
6 7 Safety Precautions (Continued) Introduction CAUTION DANGER To reduce the risk of electrocution: If a water leak should occur, always close the water supply valve. 1. Do not use while bathing. Preventing damage to pipes and hoses due to freezing 2. Do not place or store the product where it can fall or be pulled into the tub or sink. ••Frozen water pipes could cause the top unit and the pipes to break, resulting in a water leak. 3. Do not place in or drop into water or other liquid. Regulate the room temperature to prevent the pipes and hoses from freezing during cold months. 4. Do not reach for the product when it has fallen into water. Unplug immediately. When installing the water filter drain valve, make sure that it is securely tightened in its proper position. ••Failure to securely tighten it might cause water leaks. Always flush, even after just urinating. ••Failure to do so could result in inadequate flushing and clog the bowl unit, causing waste water overflow and water damage. DANGER To reduce the risk of burns, electrocution, fire or injury to persons: Wipe any urine, condensation, cleaner, water, etc. that has gotten on the floor with a well-wrung mop or cloth. 1. Close supervision is necessary when this product is used by, on, or near children or ••Failure to do so could cause staining of the floor and corrosion. invalids. When not using the Washlet over an extended period of time, drain the water 2. Use this product only for its intended use as described in this manual. Do not use out of the top unit and the water supply hose, and pull the electrical plug attachments not recommended by the manufacturer. from the outlet. 3. Never operate this product if it has a damaged cord or plug, is not working properly, When using the product again, allow the product to refill with water first. has been dropped or damaged, or has been dropped in water. Return the product to ••Otherwise, the water in the tank might become contaminated and cause skin inflammation or a service center for examination and repair. other problems. ••Leaving the power ON might cause a fire or heat. 4. Keep the cord away from heated surfaces. If the bowl unit is clogged, disconnect the power plug and remove the clog. 5. Never block the air openings of the product or place it on a soft surface, such as a ••If the auto bowl unit flush were allowed to function, it would make the wastewater in the bowl unit bed or couch, where the air openings may be blocked. Keep the air openings free of overflow resulting in water damage. lint, hair, and other similar items. Use any commonly available toilet plunger to remove the clogging. 6. Never use while sleepy or drowsy. 7. Never drop or insert any object into any opening or hose. 8. Do not use outdoors. Do not operate where aerosol (spray) products are being used or where oxygen is being administered. 9. Connect this product to a properly grounded outlet only. See "Grounding Instructions" in Page 10. 10. Tank should be filled with water only.
8 9 Safety Precautions (Continued) Operational Precautions
■■For prevention of malfunctions ■■For prevention of damage Introduction ●●Do not block the body sensor or the remote control ●●Wipe plastic areas such as the top unit and remote Grounding Instructions transmitter or receiver. control with a soft, wet cloth.
About REAR CLEANSING, REAR SOFT CLEANSING, FRONT CLEANSING
••These functions wash away waste and dirt from a Note localized area of your body. ••Do not cleanse too much or for too long. ●●When a child uses the Washlet, the seat switch may not be ACTIVATED their light Doing so may wash away normal bacteria, body weight. upsetting the balance of bacteria inside your body. ••People who are receiving medical treatment or ●●Since the toilet seat is designed to move up therapy in this localized area should consult their and down, a clearance is provided between doctor before use. the toilet seat cushion and the bowl unit. 10 11 Parts names
Washlet control panel Main display Right side of top unit Introduction
POWER ON/OFF button POWER LED SEAT LED "FULL FLUSH" button FRONT ON/OFF button REAR ON/OFF button
Deodorizer vent
* Use in situations such as when the remote control WATER LEDENERGY SAVER LED Deodorizing filter batteries have discharged.
Toilet lid cushion Side cover (right side interior) Remote control Battery box receiver
Model name, part no., etc. Manual flush pull cord
Toilet lid Tain unit
Power plug
Body sensor A Side cover * Use these devices for flushing water during Seat switch(Built-in here) power outage.(Page 50)
Warm air dryer door
Wand door Left side of top unit Toilet lid and toilet seat underside Water shutoff valve Wand Water filter drain valve Toilet seat cushions
Heated seat Water supply hose
Water filter (Internal parts of the Bowl unit water supply valve) Gasket Body sensor B Water drain plug Side cover Cover
12 13 Preparation Using the Washlet for the First Time
1. Insert the battery. 2. Turn on the power. 3. Open the water supply valve. Introduction Remove the remote control Insert the power plug. Fully open the water supply When the remote control is locked to from the hanger. •• The wand extends and then retracts. valve. 1 prevent theft 1 1 Remove the screw from the 1 remote control fixture. (Side view)
Remote control
Wall Hanger Check that the POWER LED Hanger on the main display is lit up. Screw 2 •• If the LED is not lit up, pressing [POWER ON/OFF] will light it up. Open the battery cover and Loosen 2 insert two AA batteries. Phillips screwdriver AA batteries x2 Remove the remote control from the hanger. 2 ●●To return Close •• Tighten the screw. (Overtightening may cause damage to parts such as the hanger.) Open
Battery cover
Mount the remote control in 3 the hanger. ■■About the batteries ●●Use dry cell, alkaline batteries. Follow the instructions below to prevent the batteries from rupturing or leaking fluid. •• When replacing the batteries, use new batteries of the same brand. •• If you will not be using the remote control for a long time, remove the batteries. •• Do not use rechargeable batteries.
14 15 Basic Operations
● Functions that operate when a button is pressed during "REAR", "SOFT" or "FRONT" cleansing. Flush [FULL FLUSH] Perform a full flush.
[OSCILLATING] [LIGHT FLUSH] The wand moves back and forth to wash Perform a light flush. your rear thoroughly. The setting changes between "ON" and "OFF" each time the Operation button is pressed. You can use this function Opening and closing whenever you feel like it. [SEAT OPEN/CLOSE] Opens and closes the toilet seat. [POSITION] The wand position can be adjusted to the front or rear. Stopping "▲" Moves to the front, "▼" Moves to the [STOP] rear Stops the operation.
Cleansing [SOFT] Cleanses your rear with mild water pressure.
[REAR] Cleanses your rear. [PULSATING] Washes with the water pressure pulsating * The mode changes between [SOFT] and [REAR] each between soft and strong. The setting time the button is pressed. changes between "ON" and "OFF" each time the button is pressed. You can use this function whenever you feel like it. [FRONT] Serves as a bidet for women. [PRESSURE] The water pressure strength can be Drying adjusted for cleansing functions such as REAR. [DRYER] ("+" Stronger, "-" Softer) Dries your front and/or rear.
[PERSONAL SETTING LOCK 1] / [PERSONAL SETTING LOCK 2] You can store your preferred wand position, water pressure and water temperature settings.
● To store a setting While cleansing is in progress, set your preferred wand position, water pressure and water temperature, and then press and hold " 1 " or " 2 " for 2 seconds or longer.
● To use After " 1 " or " 2 " is pressed, please push the button used for cleaning. *The wand position and water pressure LED's will light up for about 10 seconds displaying the programed personal settings. Then the water temperature display will also show the programmed personal setting.
16 17 Basic Operations About the Menu Screen
This section is an overview of the settings that can be configured with the remote control. •• See the corresponding pages for the detailed descriptions.
Level 1 Level 2 Level 3 Remote control backside CLEANING 1/1
WAND Operation CLEANING MODE ON/OFF TEMPERATURE SETTING Remote control WATER display panel SEAT AUTO FLUSH 1/2 ENERGY DRYER SAVER 1/2 1. AUTO FLUSH ON 1. AUTO ENERGY DIRECTIONAL 2. AUTO FLUSH SAVER WAITING TIME ON 10SEC Select keys 2. TIMER SAVER : Select an item Menu Screen OFF : Select a setting
Press [MENU] to display the menu MENU 1/4 screen. [ENTER] 1. CLEANING AUTO AUTO FUNCTIONS 1/3 OPEN/CLOSE 1/4 [MENU] 2. ENERGY SAVER 1. AUTO FLUSH 1. AUTO OPEN/CLOSE [TEMP] 3. AUTO ON 2. AUTO FUNCTIONS 2. AUTO CLOSE OPEN/CLOSE WAITING TIME 4. OTHER 90SEC 3. CLEANING SETTINGS 3. AUTO OPEN WAITING TIME 15SEC Setting lock 4. SEAT/LID You can lock the settings so that you LID do not mistakenly operate the rear buttons while using the remote OTHER control. SETTINGS 1/3 How to Set (Page 48) 1. BEEP ON Display screen during setting lock 2. SETTING LOCK CLEANING 1/1 ON SETTING LOCK 3. PERSONAL 1. DEODORIZER SETTING ON LOCK PRESS ENTER FOR 2 SEC ON TO RESET
18 19 Automatic Functions Convenience Features
Various automatic functions are available, Approaching Sitting Standing up Moving away such as a toilet lid that opens and closes automatically. Changing ••Operation under the initial settings is described below. Note settings Operation When sitting on the toilet The toilet ••Auto bowl unit cleaning will be flushes unavailable for about 60 seconds after (After about 10 flushing the toilet. (Operate with the seconds) remote control) ••The flushing time varies depending on how long you sit on the toilet seat. Around 6 to 30 seconds: "LIGHT ••Auto setting ON/OFF Flush automatically FLUSH" ••AUTO FLUSH WAITING Around 30 seconds or more: "FULL TIME AUTO FLUSH The toilet flushes FLUSH" When standing in front of the toilet (➝ Page 38) (Using a "LIGHT ••You must stand in front of the toilet FLUSH" about 3 bowl for 6 seconds or more to activate seconds after the the auto flush. person has moved ••When the tank is being replenished about 30 cm away from and an LED will flicker on the main the toilet seat) display, you cannot flush the toilet even with the remote control.
When using the toilet seat Toilet lid closes (About 90 seconds after ••When the room temperature reaches moving away about 30°C or higher, the sensor may ••Auto setting ON/OFF from the toilet Opening the toilet lid Toilet lid opens not detect properly, preventing the ••Time until closing by about 30 automatically toilet lid from opening. (Open and (➝ Page 40) cm or more) close manually) ••Time until opening AUTO OPEN/ ••When the toilet lid is closed by hand, ••Automatically opening When standing up to urinate CLOSE it cannot open automatically for about both the toilet seat and 15 seconds toilet lid (➝ Page 42) (Open and close manually) Toilet lid closes Toilet lid opens (About 90 seconds after *Open the toilet seat with moving away by about the remote control. 30 cm or more)
Deodorizer stops (After about 2 minutes) ••Deodorizer ON/OFF DEODORIZER (➝ Page 44)
Starts the deodorizer
20 21 Temperature Adjustment WATER/SEAT/DRIYER
Press [TEMP]. Use to select the Use to select the temperature temperature you level. 1 2 want to set. 3
TEMPERATURE TEMPERATURE TEMPERATURE SETTING SETTING SETTING WATER WATER WATER
SEAT Operation SEAT SEAT
DRYER DRYER DRYER
TEMPERATURE SETTING
WATER
SEAT
DRYER Water OFF Low High temperature
TEMPERATURE SETTING ••To turn the temperature "OFF", press until "OFF" is indicated. WATER
SEAT
TEMPERATURE SETTING Remote control WATER DRYER display panel SEAT Toilet seat OFF Low High DRYER temperature DIRECTIONAL ••To turn the temperature "OFF", press until "OFF" is indicated. Select keys ••When "OFF" is set, the SEAT LED will go off. : Select an item : Select a setting
[TEMP] Drying air temperature Low High
22 23 Energy-Saver Features Type
You can save energy by turning the heater to a low temperature (or turning the heater "OFF") during periods when the toilet will be used infrequently.
Energy-Saver Status Type Situation AM PM Main display Toilet seat heater 0 6 8 5 9 0
Example: Used infrequently from 9 pm to 6 am Operation You want to save When the energy-saver When the energy-saver Set temperature *1 is set... time arrives... energy but dislike a Auto *2 *2 cold toilet seat Low temperature Low temperature energy- The Washlet detects time periods Low saver of infrequent use and lowers the toilet seat temperature automatically. (Green) (Orange)
Example: Set from 8 am to 5 pm
You want to save When the energy-saver When the energy-saver energy only at the is set... time arrives... Set temperature *1 Set temperature *1 Timer specified times energy- When the desired time for saving energy is set, the toilet seat heater OFF saver and warm water heater will be turned off automatically every day (Green) (Green) *3 at that same time. OFF
Auto Example: When the auto energy-saver and timer energy- You want to save a lot When the energy-saver When the energy-saver saver are used together energy- of energy with auto is set... time arrives... ●During auto energy-saver: Set temperature *1 Set temperature *1 saver energy-saver and timer Same LED indication as Low auto energy-saver (see energy-saver above) Low temperature *2 Low temperature *2 When both auto energy-saver and ●During timer energy-saver: OFF Timer timer energy saver are set, auto Same LED indication as timer energy-saver (see energy saver operates when timer (Green) energy- above) OFF *3 energy saver is not operating. saver
Note ●●Even if the toilet seat heater is set to "Low" or "OFF", the toilet seat is temporarily heated when you sit on it. *1 The toilet seat temperature setting from Page 22. ●●Auto energy-saver takes about 10 days to detect time periods in which the toilet seat is never or infrequently used. *2 The period when the toilet seat heater is set to a low temperature by the auto energy-saver. *3 The period when the toilet seat heater and warm water heater are "OFF".
To set energy-saver Page 26 24 25 Energy-Saver Features How to Set
Press [MENU]. Use to select ENERGY SAVER 1/2
"AUTO ENERGY 1. AUTO ENERGY SAVER 1 3 SAVER". OFF Use to select "ENERGY
Auto energy- ENERGY SAVER" and then press Use to select AUTO SAVER 1/2 2 [ENTER]. saver "ON" and then ENERGY 1. AUTO ENERGY SAVER SAVER 4 press [ENTER]. ON ON Operation MENU2/4 (To return ➝ ) 1. CLEANING
2. ENERGY SAVER
3. AUTO FUNCTION Example: To save energy from 1 am to 7 am (for 6 hours) 4. OTHER SETTING Perform the operation at the start time for timer energy-saver (1 am). TEMPERATURE SETTING Remote control WATER ENERGY Use to select 2/2 display panel SAVER SEAT "TIMER SAVER". 1. AUTO ENERGY SAVER DRYER 3 ON 2. TIMER SAVER DIRECTIONAL Timer energy- OFF Select keys : Select an item saver ENERGY Use to select 2/2 : Select a setting SAVER TIMER SAVER
ON "3H", "6H", "9H" 1. AUTO ENERGY SAVER 6H 4 or "OFF" and then ON [ENTER] 2. TIMER SAVER press [ENTER]. 6H (To return ➝ ) [MENU]
To change the energy-saver time or start time Redo from step 3.
Turning off Select "OFF" in step 4 above. When the energy-saver is set, the ENERGY SAVER LED (green) lights up. energy-saver
26 27 Maintenance Power plug Top Unit/Bowl Unit
Do not use a dry cloth (Perform monthly) (Perform monthly) (Perform daily) Power Plug or toilet paper on plastic Top Unit Bowl Unit parts. ■■Basic cleaning instruments (May cause damage.) ••Toilet brush ••Toilet detergent
■■Items that must not be used on the bowl unit ••Strong acidic cleaners or strong alkaline cleaners Dry cloth Wet cloth Wet cloth Toilet paper, etc. ••Cleaners containing abrasive compounds (May cause damage.) ••Wire brush Disconnect the power plug •• Disconnect the power plug, Abrasive nylon scrubbing brush and wipe it with a dry cloth. 1 and wipe with a soft cloth that 1 Disconnect the power plug has been soaked in water and clean the bowl using a * and wrung-out thoroughly. 1 For safety, toilet brush. ■■ disconnect the ■■For heavy dirt If the bowl unit is clogged •• •• Wipe with a soft cloth soaked in diluted, Use commercially available tools that are power plug made for unclogging toilets Insert the power plug. neutral kitchen detergent, and then wipe Maintenance before with a soft cloth soaked in water. 2 Vinyl sheet, etc. cleaning. Insert the power plug. 2 WARNING Attention! ●●Periodically remove dust from Top unit ●●The Washlet is an electric appliance. Be ■■If the floor is dirty the blades and other parts of the careful not to allow water to get inside, and •• Clean it with a well rung mop (not cleaning not to leave detergent in the gap between the power plug. the floor may cause stains or corrosion.) top unit and the bowl unit. •• Disconnect the plug and wipe it •• Using the product while standing may with a dry cloth. ●●Do not push or pull the wand door or the cause splashing. To reduce splashing, use warm air dryer door with undue force. the product while seated. (May cause damage or malfunctions.) 2 Insert the power plug.
●●Fully insert the power plug. Attention! ●●When disconnecting, hold the ●●Do not use any water repellant, stain-proofing main body of the power plug. Power plug Bowl unit cleaner or surface coating agent. •• Pulling by the cord may damage These products would not damage the the plug or cord. porcelain surface, but they may cover the porcelain surface and reduce the effect of the built-in stain prevention technology.
** Except when using "Wand cleaning". ** After the power plug is inserted, the toilet lid does not open automatically for about 10 to 60 seconds. (Because it is preparing for operation.) Open and close manually. 28 29 Maintenance Gap between the Top Unit and the Toilet Lid Deodorizing filter
Between the top unit and the toilet lid (Perform monthly) Deodorizing Filter (Perform monthly)
Soft cloth soaked in water Toilet paper, etc. damage or malfunctions.) (May cause damage.) Deodorizing filter Disconnect the power plug before removing the toilet lid. Removing and Reinstalling 1 Toilet lid
: Pull the left side outward. Deodorizing filter Hold with Knob : Disconnect the hinge from the tab and both hands pull up. Clean with a tool such as a Maintenance : Disconnect the right side. 2 toothbrush. B C ••When washing with water, dry off all water Wipe with a soft cloth that has before mounting. 2 been soaked in water and wrung out thoroughly.
Reinstall the toilet lid. A
3 : Join the pin and the hinge on the right E Install the deodorizing filter and side. D insert the power plug. Hinge 3 Pin ••Push firmly until a click sound is heard. Slightly tilt the toilet lid to the front. : While pulling out the left side, Recess Top unit
: Mount by joining the hinge with the tab. Hinge * Be careful not to pinch your fingers. Knob 4 Insert the power plug.
30 31 Maintenance Wand Water Filter Drain Valve
Wand (Perform monthly) Water Filter Drain Valve (Perform once every 6 months)
CAUTION Remove the water filter drain 4 valve. Do not remove the water filter ••Loosen the water filter drain valve with drain valve while the water a flat-head screwdriver, and then pull supply valve is open. on it. Soft cloth soaked in water Toilet paper, etc. (Otherwise, water may spray out.) (May cause damage) Water filter drain valve Close the water supply valve. Extend the wand. (Water drain plug) (Page 54) 111Remove the remote control from the hanger, 1 1 ••The water supply stops. and press [MENU] on the backside. (Page 14) Top unit (left side) 222Use to select "CLEANING" and then press Release the pressure from Water filter drain valve [ENTER]. Flat-head screwdriver 333Use to select "WAND CLEANING MODE the water supply pipe. Wand 2 ON/OFF" and then press [ENTER]. 111Remove the remote control from the Maintenance ••The wand extends and water sprays out for hanger, and press [MENU] on the cleaning backside. (Page 14) Dustcloth, etc. 222Use to select "CLEANING" and ••The wand automatically retracts after about 5 minutes. then press [ENTER]. Clean with a tool such as a 333Use to select "WAND CLEANING toothbrush. MODE ON/OFF" and then press 5 Wipe with a soft, wet cloth. Also, remove any dust from inside the ••Do not pull, push or press the wand with [ENTER]. hole of the drain valve. 2 excessive force. ••The wand extends and water (May cause damage or malfunctions.) comes out. Mount the water filter drain 444In the [WAND CLEANING MODE ON/ valve. OFF] screen, press [ENTER] again. 6 ••Insert the drain valve and use a flat- ••The wand retracts. head screwdriver to tighten it securely. Water filter drain valve Remove the cover and Mount the cover and insert disconnect the power plug. 3 7 the power plug. Return the wand. 111In the [WAND CLEANING MODE ON/OFF] 3 screen, press [ENTER] again. ••The wand retracts.
Cover Cover
Open the water supply valve. 8 (Page 15)
32 33 Maintenance Water Filter (Bowl Unit)
Water Filter (Bowl Unit) (Perform once every 6 months)
Close the water supply valve.(Page 54) Remove the water filter and clean with a toothbrush or similar instrument. ••Do not use detergent 1 4 ••Do not apply excessive force to the water filter (could cause deformation) CAUTION ••Replace the filter when it is very dirty or clogged. Do not remove the water filter drain valve while the water supply valve is open. (Otherwise, water may spray out.)
Release the pressure from the Water filter 2 water supply pipe. (Refer to procedure 2 "Release the pressure from Insert the water filter and reassemble the water supply valve. the water supply hose" on page 33.)
5 Maintenance Disconnect the power plug and 3 loosen the nut for the water supply valve to remove the water filter. Water filter Lid Turn counterclockwise Lid 6 Tighten the nut for the water supply valve. Lid Water filter Turn clockwise Water filter (Internal parts of the water supply valve) Opening/closing tool
Lid
Opening/closing tool
Open the water supply valve (Page 15). 7 Check that there are no leaks in the water supply valve or plumbing connections. 8 Insert the power plug.
34 35 Changing Settings Setting List
Various settings can be configured to make the Washlet more convenient and user-friendly for you and your family.
Setting Ref. Setting Types Available Settings* Page
••Set whether or not to clean the bowl unit AUTO FLUSH automatically. ON/OFF AUTO FLUSH Page 38 •• AUTO FLUSH WAITING Change the amount of time before the toilet 5 SEC/10 SEC/15 SEC TEMPERATURE flushes automatically. SETTING TIME WATER ••Set whether or not to open the toilet lid AUTO OPEN/CLOSE automatically. ON/OFF SEAT Page 40 AUTO AUTO CLOSE WAITING ••Change the amount of time before the lid/seat DRYER closes automatically. 90SEC/25SEC FUNCTIONS AUTO OPEN/ TIME ••Change the amount of time before the lid/seat DIRECTIONAL AUTO OPEN WAITING CLOSE opens automatically after it has been closed 15SEC/30SEC/90SEC TIME manually with the remote control. Page 42 ••Automatically open and close the toilet lid only/ SEAT/LID Automatically open and close the toilet seat and LID/SEAT, LID toilet lid. ••Set whether or not to deodorize automatically Page 44 CLEANING DEODORIZER after sitting on the toilet seat. ON/OFF
BEEP ••Set whether or not to make a beep sound. ON/OFF Page 46 OTHER SETTING LOCK ••Set whether or not to use setting lock. ON/OFF SETTINGS Page 48 PERSONAL SETTING LOCK ••Set whether or not to use personal setting lock. ON/OFF
** The black text is the initial setting. Reference
36 37 Changing Settings
AUTO FLUSH
Press [MENU]. Use to select AUTO FLUSH 1/2
"AUTO FLUSH". 1. AUTO FLUSH 1 4 ON Set whether or not to clean the bowl unit automatically Use to MENU3/4 Use to select select "AUTO AUTO FLUSH 1/2 AUTO 1. CLEANING AUTO FLUSH OPEN/CLOSE 2. ENERGY "ON" or "OFF" 2 FUNCTIONS" 1. AUTO FLUSH SAVER OFF 5 and then press OFF and then press 3. AUTO FUNCTIONS [ENTER]. (To return ➝ ) [ENTER]. 4. OTHER SETTINGS
Use to AUTO Use to select FUNCTIONS 1/3 AUTO FLUSH2/2 "AUTO FLUSH select "AUTO 1. AUTO FLUSH 1. AUTO FLUSH Change the amount of time ON 3 FLUSH" and 4 WAITING TIME". 2. AUTO FLUSH before the toilet flushes WAITING TIME 10 SEC then press automatically [ENTER].
AUTO FLUSH Use to select "5 AUTO FLUSH2/2 AUTO FLUSH SEC", "10 SEC", or WAITING TIME WAITING TIME 1. AUTO FLUSH ON 10 SEC 5 "15 SEC" and then 2. AUTO FLUSH WAITING TIME press [ENTER]. 15 SEC (To return ➝ )
TEMPERATURE SETTING Remote control WATER display panel SEAT
DRYER
DIRECTIONAL
Select keys : Select an item Reference : Select a setting
[ENTER]
[MENU]
38 39 Changing Settings
AUTO OPEN/CLOSE
Press [MENU]. Use to select AUTO OPEN/CLOSE 1/4
"AUTO OPEN/ 1. AUTO OPEN/CLOSE 1 Set whether or not to open 4 CLOSE". ON the toilet lid automatically
Use to MENU3/4 AUTO OPEN/ Use to select AUTO select "AUTO 1. CLEANING OPEN/CLOSE 1/4 AUTO
2. ENERGY OPEN/CLOSE 2 FUNCTIONS" "ON" or "OFF" 1. AUTO SAVER CLOSE OPEN/CLOSE OFF and then press 3. AUTO 5 and then press ON FUNCTIONS
[ENTER]. 4. OTHER [ENTER]. (To return ➝ ) SETTINGS
Use to AUTO Use to select AUTO FUNCTIONS 2/3 OPEN/CLOSE 2/4
select "AUTO 1. AUTO FLUSH Change the time period till "AUTO CLOSE 1. AUTO automatic closing OPEN/CLOSE 3 OPEN/ 2. AUTO 4 WAITING TIME". ON OPEN/CLOSE 2. AUTO CLOSE CLOSE" and WAITING TIME AUTO 90 SEC then press CLOSE AUTO [ENTER]. Use to select OPEN/CLOSE 2/4 AUTO CLOSE
WAITING TIME WAITING "90SEC" or 1. AUTO OPEN/CLOSE 25 SEC 5 "25SEC" and then ON TIME 2. AUTO CLOSE WAITING TIME ➝ press [ENTER]. 25 SEC (To return )
TEMPERATURE SETTING Remote control WATER display panel SEAT
DRYER
DIRECTIONAL
Select keys : Select an item Reference : Select a setting
[ENTER]
[MENU]
40 41 Changing Settings
AUTO OPEN/CLOSE
AUTO Press [MENU]. Use to select OPEN/CLOSE 3/4
"AUTO OPEN 2. AUTO CLOSE Change the time period till WAITING TIME 1 4 WAITING TIME". 90 SEC automatic opening 3. AUTO OPEN WAITING TIME (After closing manually.) 15 SEC Use to MENU3/4 select "AUTO 1. CLEANING AUTO OPEN Use to select AUTO 2 FUNCTIONS" 2. ENERGY OPEN/CLOSE 3/4 AUTO OPEN SAVER WAITING "15SEC", "30SEC" WAITING TIME and then press 3. AUTO 2. AUTO CLOSE FUNCTIONS WAITING TIME 30 SEC TIME 5 or "90SEC" 90 SEC [ENTER]. 4. OTHER 3. AUTO OPEN SETTINGS WAITING TIME and then press 30 SEC (To return ➝ )
Use to AUTO [ENTER]. FUNCTIONS 2/3 select "AUTO 1. AUTO FLUSH AUTO Use to select OPEN/CLOSE 4/4 3 OPEN/ 2. AUTO OPEN/CLOSE "SEAT/LID". 3. AUTO OPEN CLOSE" and WAITING TIME Automatically open and 4 30 SEC then press 4. SEAT/LID close the toilet lid only/ LID [ENTER]. Automatically open and close the toilet seat and AUTO toilet lid Use to select OPEN/CLOSE 4/4 AUTO
OPEN/CLOSE "LID" or "SEAT 3. AUTO OPEN SEAT/LID WAITING TIME SEAT・LID 5 LID" and then press 30 SEC 4. SEAT/LID [ENTER]. SEAT・LID (To return ➝ ) TEMPERATURE SETTING Remote control WATER display panel SEAT
DRYER
DIRECTIONAL
Select keys : Select an item Reference : Select a setting
[ENTER]
[MENU]
42 43 Changing Settings
CLEANING
Press [MENU]. Set whether or not to Use to select CLEANING1/1 deodorize automatically DEODORIZER "ON" or "OFF" 1㧚DEODORIZER ON 1 after sitting on the toilet 4 and then press OFF seat [ENTER]. (To return ➝ ) Use to MENU3/4 DEODORIZER select "AUTO 1. CLEANING 2 FUNCTIONS" 2. ENERGY SAVER and then press 3. AUTO FUNCTIONS
[ENTER]. 4. OTHER SETTINGS
Use to select AUTO FUNCTIONS 3/3
"CLEANING" 1. AUTO FLUSH 3 and then press 2. AUTO OPEN/CLOSE [ENTER]. 3. CLEANING
TEMPERATURE SETTING Remote control WATER display panel SEAT
DRYER
DIRECTIONAL
Select keys : Select an item Reference : Select a setting
[ENTER]
[MENU]
44 45 Changing Settings
OTHER SETTINGS
Use to select OTHER Press [MENU]. SETTINGS 1/4
"BEEP". 1㧚BEEP 1 3 ON Set whether or not is made a
Use MENU2/4 beep sound
to select 1. CLEANING Use to select OTHER BEEP SETTINGS 1/4 2 "OTHER 2. ENERGY BEEP SAVER "ON" or "OFF" 1㧚BEEP OFF OFF SETTINGS" 3. AUTO 4 and then press FUNCTIONS and then 4. OTHER [ENTER]. (To return ➝ ) press SETTINGS [ENTER].
TEMPERATURE SETTING Remote control WATER display panel SEAT
DRYER
DIRECTIONAL
Select keys : Select an item Reference : Select a setting
[ENTER]
[MENU]
46 47 Changing Settings
OTHER SETTINGS
Use to select OTHER Press [MENU]. SETTINGS 3/4
"SETTING LOCK". 1㧚BEEP ON 1 3 2. ANTI- FREEZING OFF Use 3. SETTING MENU2/4 LOCK OFF to select 1. CLEANING 2 "OTHER 2. ENERGY SAVER OTHER Use to select SETTINGS 3/4 SETTINGS" 3. AUTO SETTING LOCK FUNCTIONS Set whether or not to use "ON" or "OFF" 1㧚BEEP ON and then 4. OTHER the setting lock ON SETTINGS 4 and then press 2. ANTI- press FREEZING SETTING [ENTER]. OFF (To return ➝ ) [ENTER]. 3. SETTING LOCK LOCK ON
Check the displayed screen.
SETTING LOCK Cancellation method: 5 Press [ENTER] for 2 seconds PRESS ENTER FOR 2 SEC or longer. TO RESET **If you want to relock after cancellation, reconfigure the setting.
Use to select OTHER SETTINGS 4/4
TEMPERATURE SETTING "PERSONAL 3. SETTING WATER Remote control LOCK 3 SETTING LOCK". ON display panel Set whether or not to use SEAT 4. PERSONAL the personal setting lock SETTING LOCK DRYER PERSONAL ON DIRECTIONAL Use to select OTHER Select keys SETTING SETTINGS 4/4 PERSONAL SETTING LOCK : Select an item "ON" or "OFF" 3. SETTING OFF Reference : Select a setting LOCK LOCK 4 and then press ON 4. PERSONAL [ENTER]. SETTING (To return ➝ ) LOCK [ENTER] OFF
[MENU]
48 49 What to Do? If there is no water due to a power outage or water failure
How to flush water in the event of a power outage (when water failure hasn't occurred) How to flush water in the event of a water supply failure
Remove the side cover (right). Side cover (right). Use a bucket to flush water.
1 1 Bucket (approximately 5 L )
Insert the batteries (x4) into the battery box. 2 111Squeeze the hooks on the battery box to remove the battery box from the main unit.
Newspaper, dustcloth, etc. Battery box Hook If the water level is low after flushing, add more water. 222Properly insert four AA batteries. 2 Prevents odors. Attention! ●●If there is a water supply failure, set the auto bowl unit cleaning to "OFF".
333Place the battery box into the main unit.
Mount the hook in front of you.
■■About the batteries ●●Use dry cell, alkaline batteries. Follow the instructions below to prevent the batteries from rupturing or leaking fluid. •• When replacing the batteries, use new batteries of the same brand. •• Do not use rechargeable batteries. •• As a general rule, replace batteries with new ones after about two years.
Pull the manual flush pull cord on the side of the washlet's main body for
3 about four or more seconds. Reference The toilet flushes. ••When the manual flush pull cord returns, the tank begins to fill up with water. (It takes about two minutes for the tank to fill with water.) Manual flush *Supply water to the tank for about 2 minutes. During pull cord this time, the tank fills up and the excess water flows *Pull for approx. 4 seconds into the toilet. This is normal. or longer ••It takes about four seconds for the water to completely evacuate from the tank. Pull down on the manual flush pull cord until no water remains in the tank. Place the side cover (right) back on. 4 50 51 What to Do? If you cannot operate with the remote control When Not Using for a Long Time
If you are leaving your home in the winter, for example when going on vacation, be sure to drain If you cannot operate with the remote control the water to prevent freezing. ■■ Also, if the toilet is in a location you will not visit for a long time, drain the water. Operation is also possible using the buttons on the (The water in the tank may become contaminated and cause skin inflammation or other problems.) Washlet control panel.
●The batteries may have worn out. Replace the batteries. How to drain the water (P.14) Close the water supply valve. ■■When you use Washlet again, the (Page 54) water supply and power supply will be 1 required. (See below) Release the pressure from the Resupplying the Water (After draining) 2 water supply hose. Refer to procedure 2 "Release the pressure Open the water supply valve. ■■ from the water supply hose" on page 33.) Replacing the batteries 1 (Page 15) Drain the pipe. Check that there are no leaks in the Press on the Washlet control panel. 111Remove the cover. plumbing or the Washlet. •• The POWER LED goes off. 3 1 Insert the power plug. Remove the remote control from the INTEGRATED WASHLET Main display 2 2 hanger. (Page 14) Discharge water from the Cover Open the cover and replace the AA 3 wand. While pressing the right side of the toilet The POWER LED lights up. batteries. seat, press the "REAR" button on the 3 222Remove the water filter drain valve. (Page 14) remote control to discharge water from Water filter the wand. (Catch the water in a paper Mount the remote control in the hanger. drain valve Flat-head screwdriver cup or another receptacle.) 4 If the remaining water has frozen and no water comes out, heat the inside of the bathroom, and warm the water Press on the Washlet control panel. Dustcloth, etc. •• The POWER LED lights up. supply hose and water supply valve 5 333After draining the water, reinsert the water using a cloth soaked in warm water. filter drain valve. ■■About the batteries Tighten it securely using a flat-head Press [FULL FLUSH] on the ●●Use dry cell, alkaline batteries. Follow the instructions below to prevent the batteries from rupturing or leaking fluid. screwdriver. 4 remote control to flush. •• When replacing the batteries, use new batteries of the same brand. 444Install the cover. ••If there is no water in the tank, you •• If you will not be using the remote control for a long time, remove the batteries. cannot flush the toilet. Never operate Reference •• Do not use rechargeable batteries. the toilet with no water in the tank. When the tank is filling with water, the LED on the main display will flicker. After the tank is full, the LED changes. Cover (Tank filling time: approx. 60 seconds) After the bowl unit fills with Disconnect the power plug and 5 water, press [FULL FLUSH] 4 take steps to deal with the water once more. remaining in the bowl unit. Putting antifreeze in the water remaining in the bowl unit will reduce its chances of freezing. 52 53 Troubleshooting
First, try the actions described on pages 55 to 59. If the problem persists, consult with the installer, the seller, or the contact CAUTION Rear and Front Cleansing referred on the back cover of this manual. If a water leak occurs, close the Trouble Please check Ref. water supply valve. Page If all LED's are flickering: ●●Can you operate with the Washlet control panel? (Check while sitting on the Consult with the contact referred on the back cover of this manual. toilet seat.) 54 ➞➞Check "Is the remote control working?"
●●Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is stopped for safety purposes.)➞Stand up from the seat and then use it again. –
●●If the water supply pressure drops significantly, for example if water is used elsewhere or if there is a water failure, the function may stop for safety. The wand does not ➞➞Disconnect the power plug and wait about 10 seconds before inserting it – extend. again. If the same symptom reappears ➞There may be a malfunction. Contact TOTO LTD.
●●The seat sensor may have difficulty detecting some sitting postures. Please check first ➞➞Sit back on the toilet seat. 11
■■Does the LED light up when you POWER LED ●●Are you using the toilet seat or toilet lid? ➞➞Remove any covers. – press [POWER ON/OFF] on the top When using a seat for infants or a soft highchair, remove after each use. Is the POWER LED lit? unit? ■■Is the breaker on the distribution ●●Has a water failure occurred?➞Press the "STOP" button and wait until the water failure is over. – board turned on? The wand extends but Check whether there is a power outage or water does not come ●●Is the water supply valve closed? 15 the breaker has turned "OFF". out./ The cleansing water ●●Is the water filter drain valve clogged with foreign matter? ➞➞Clean the filter. 33 pressure is weak. ●●Is the water pressure set to a low level? 17
●●Is the water temperature set to "OFF" or a low level? 24 POWER ON/OFF The cleansing water ●●Is this happening during the period that the timer-energy-saver is set? – ➞➞Wait 10 minutes after having sat on the toilet seat. ■■While the LED is lit, energy-saver (page 24) is in operation, is cold. ●● When the temperature of the water supply or the bathroom is low, the water so the toilet seat temperature may be reduced or the temperature may be low when first sprayed. Is the ENERGY SAVER LED lit? heater may be turned off. ●●Rear, soft rear, front cleansing stop automatically after 5 minutes of continuous use, while warm air drying stops after 10 minutes of continuous – Stops in the middle of use. ●●Does the seat switch have difficulty detecting?
■■ use. Reference Are the remote control batteries The remote control ➞➞Sit back on the toilet seat. If you get up slightly from the seat, or sit forward 11 dead? uses batteries to on the seat, the seating switch may temporarily stop detecting your operate. presence. Is the remote control working? Replace the batteries. (Pages 14, 52) ■■Is the remote control transmitter or the top unit receiver blocked? Warm Air Drying Remove obstructions, dirt, water droplets or any other blockages. Ref. Trouble Please check Page
Remote control transmitter The dryer temperature ●●Is the dryer preset temperature set to a low level? 22 is low. Top unit receiver ●●Does the seat switch have difficulty detecting? Stops in the middle of ➞➞Sit back on the toilet seat. If you get up slightly from the seat, or sit forward 11 use. on the seat, the seating switch may temporarily stop detecting your presence. 54 55 Troubleshooting
Bowl unit cleansing Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)
Ref. Ref. Problem Solution Page Problem Solution Page
●●Are you pressing the button repeatedly? ●●Is "AUTO OPEN/CLOSE" set to "OFF"?➞Set to "ON". 40 •• The toilet flush button cannot be used to activate a flush repeatedly. ●●Even when set to "ON", AUTO OPEN/CLOSE is not performed for about 15 seconds – The toilet does ➞➞After the toilet flush button is pressed, the button cannot be used to – after the toilet seat or toilet lid is closed. not flush despite activate another flush for about 20 seconds. •• When the toilet lid is closed by hand ●●Are the LED's flickering on the washlet control panel? – (To make the Washlet more user-friendly, a time interval is set from when the lid pressing the flush •• The tank is filling with water. (Takes about 60 seconds) is closed to when it will open next.) button ●●Is water available from the water supply? 51 ➞➞Move away from the toilet and wait at least 15 seconds before approaching 21 ➞➞Use a bucket full of water to flush. the bowl unit again. ●●Is the water supply valve fully open? 15 ●●Detection by the body sensor may be difficult when the room temperature – The toilet lid does not exceeds 30°C. ●●Is "AUTO FLUSH" set to "OFF"? 38 open automatically. ➞➞Open and close by hand. ➞➞Set to "ON". ●● Even if "AUTO FLUSH" is set to "ON", it is not available in the following ●●Did you set the time until the next lid opening to 30 seconds or 90 seconds? 42 instances. •• 60 seconds after the toilet is flushed. Solution: After 60 seconds have 21 ●●After the power plug is inserted, the toilet lid does not open automatically for passed, flush using the remote control. The bowl unit about 10 to 60 seconds. •• When the amount of time seated on or standing in front of toilet seat is – 21 ➞➞Open and close by hand. does not clean about six seconds or less automatically or •• After using the toilet while standing and not moving away from the front – ●●The toilet lid or seat cover installed timing is delayed of the toilet. Solution: Step away from the toilet and wait for about three ➞➞Remove any covers. – (auto bowl unit seconds. •• When water droplets or dirt are disrupting the body sensor. Solution: cleaning) 12 ●●Is "AUTO OPEN/CLOSE" set to "OFF"?➞Set to "ON". 40 Remove the dirt. ●●When the time spent sitting on or standing in front of the toilet seat is less ●● – The seat sensor may have difficulty detecting some sitting postures. 11 than 6 seconds, the toilet seat and toilet lid will close after about 5 minutes. ➞➞Sit back on the toilet seat. The toilet lid does not ●●If they do not close automatically even though "AUTO OPEN/CLOSE" is set 11 close automatically. to "ON", the body sensor may be detecting incorrectly. ●●The timing for the auto bowl unit cleaning can be changed. (after approx. 10 ➞➞If there is a reflective object in front, such as a mirror or glass, move the seconds➞after approx. 5 or 15 seconds) 38 reflective object or use a curtain or other object to block it. ●●If the body sensor and seat switch are having detection difficulties with the 38 ●●Is the sensor directly exposed to sunlight? "AUTO FLUSH" set to "ON", flush the toilet while you are using it. ➞➞Do not directly expose the sensor to sunlight, because it may cause The toilet flushes on ➞➞Please sit fully on the toilet. If you get up slightly from the seat, or sit 11 incorrect detection. forward on the seat, the seating switch may temporarily stop detecting your its own The toilet lid opens ●●Is there a heater within the detection range of the body sensor? presence. ➞➞Do not place within the detection range of the sensor. 11 ➞➞Remove any dirt that is on the body sensor. on its own. 12 ●●Is a urinal or wash basin also installed in the bathroom? ➞➞The sensor may detect someone using the urinal, causing the toilet lid to open or ●● Is the water supply valve supply open? 15 close. ●●Is the water filter clogged? 34 ➞➞Clean the filter. ●●Is "AUTO OPEN/CLOSE" set to "ON"? ●● Is the water supply to the toilet disrupted by other running water fixtures? – The toilet lid closes ●●Is AUTO CLOSE WAITING TIME set to 25SEC? 40 ➞➞ Cease using other fixtures and then flush the toilet. on its own. ●●The seat sensor may have difficulty detecting some sitting postures. 11 ●●Are the full and partial flush buttons being used correctly? Waste material does ➞➞Sit back on the toilet seat. Reference •• Full flush (for solid waste): up to 10 m of toilet paper (single) 16 not flush down •• Light flush (for liquid waste): up to 3 m of toilet paper (single) completely. ●●Flushing may be difficult depending the consistency of the waste material. ➞➞Flush the toilet again. If the bowl unit is not cleansed with a flushing, – remove the stains with a brush or similar instrument. ●●When the tank is filling, you cannot flush the toilet. ➞➞Once the main display "Power" LED's are lit and the tank fills up with water, – flush the toilet.
There is residue on ●●Oil and other hard-to-see grime may stick to the bowl unit surface. 29 the bowl unit surface ➞➞Clean the bowl with a non-abrasive toilet detergent.
56 57 Troubleshooting
Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE) Energy-Saver
Ref. Ref. Problem Solution Page Problem Solution Page
The toilet lid and The timer energy- ●●Did you replace the remote control batteries? ●●Are the settings configured to open the toilet lid and toilet seat at the same 14 toilet seat open at the 42 saver feature is not •• When the batteries are discharged, the settings may be erased. time? 26 same time. working. ➞➞Reconfigure the settings.
●●If the lid or seat hits an obstruction the first time it opens after inserting the The auto energy- ●●Because the function takes several days learning the usage conditions before Stops (or closes) power plug, it may stop (or close) partway during the next operation. saver feature is not starting energy-saver, the amount of energy saving may be low, depending 24 ➞➞While there are no obstructions, disconnect the plug and insert it again 15 on the frequency of use.➞Check the type of energy saver. while opening. after about 5 seconds, and then move out of the toilet room and wait at working. least 15 seconds before approaching the bowl unit again.
The open timing has ●●Detection by the body sensor may be difficult when the room temperature Deodorizer exceeds 30°C. 11 changed. Ref. Problem Solution Page
●●Even after sitting down, you do not hear operation sounds. 44 Toilet Seat and Toilet Lid The deodorizer is not ➞➞Sit back on the toilet seat ➞Set the deodorizer settings to "ON". working. ●●If you hear an operation sound when you sit on the toilet seat Ref. ➞➞Clean the deodorizing filter. Problem Solution Page 31
●●If automatic opening works ➞Check "Is the remote control working?" 54 ●●Are you using an air freshener or deodorizer that you purchased separately? Cannot open or close ●●If automatic opening does not work either A strange odor is •• Doing so may reduce the effectiveness of the Washlet deodorizer or cause – with the remote •• The toilet seat or toilet lid may not be mounted correctly. emitted. strange odors. ➞➞ control. ➞➞Mount them correctly. 30 Remove the air freshener or deodorizer. ●●Incorrect detection may occur when operating under fluorescent lights. – The deodorizer is not ●●Is "DEODORIZER" set to "OFF"?➞Set to "ON". 44 ●●Is the toilet seat temperature set to "OFF" or a low level? 22 working.
●●Is the ENERGY SAVER LED (green) lit and is the SEAT LED off? •• Timer energy-saver is operating and has turned off the toilet seat heater. ➞➞When you sit on the seat, the heater is turned on temporarily and the seat Others is warmed in about 15 minutes. 24 ●● Ref. Is the ENERGY SAVER LED (orange) lit? Problem Solution Page •• If the SEAT LED is lit as well: Auto energy-saver is operating ➞➞When you sit, the toilet seat is temporarily heated. Water is leaking ●●If any nuts in a connection are loose, firmly tighten them with a tool such as a The toilet seat does monkey wrench. not get warm. ●●Have you been seated for a long time? from the plumbing ➞➞If the water leak does not stop, close the water supply valve and seek – •• After about 20 minutes of sitting, the temperature starts going down, and connections. repair. after about 1 hour, the heater is turned "OFF".➞Move away from the toilet – seat and then go back. ●●The water in the bowl unit that is used to mask smells is the cause of the Water splashes up splashing.
– Reference ●●The seat sensor may have difficulty detecting some sitting postures. when using the toilet ➞➞Adding a layer of toilet paper on the surface of the water can slightly reduce ➞➞Sit back on the toilet seat. 11 splashing.
The main unit is ●●There is clearance between the toilet seat cushion and the toilet bowl for ●●Is a toilet seat or lid cover installed? ➞Remove any covers. – activating the seat sensor. When you sit on the toilet seat, the toilet seat – unstable. subsides slightly to activate the seat sensor.
When cleansing, you hear a squishing ●●Flush the toilet and check for sounds coming from the discharge pipe. Use a – sound underneath device that maintains the necessary toilet water level. the floor.
When flushing, you ●●When the toilet is flushed together with waste material, the sound is a result hear a gurgling of air, waste material and water being pulled through the system. – sound. 58 59 Specifications Limited Warranty
Item Description 1. TOTO warranties its washlet series ("Washlet") to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of one (1) year from date of purchase. This limited warranty is Rated power supply AC120 V, 60 Hz extended only to the ORIGINAL PURCHASER of the Washlet and is not transferable to any third party, including but not Rated power consumption 406 W limited to any subsequent purchaser or owner of the Washlet. This warranty applies only to TOTO Washlet is purchased and installed in North, Central and South America. Type Hot-water system 2. TOTO's obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO's option, of the Washlet or parts found to be defective in normal use, provided that such Washlet was properly installed, Power cord length 3.6ft (1.1m) used and serviced in accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. Flush volume Full 1.28 gal (4.8L), Light 0.9gal (3.4L) TOTO will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for Water supply system Built-in tank reservoir the cost of removal, return and/or reinstallation of the Washlet. Bowl unit 3.This warranty does not apply to the following items: features Flush type “Cyclone” (Siphon type) a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc. b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, Bowl style Elongated cleaning, or maintenance of the Washlet. Approx. 0.08 to 0.16 gal/min. (Approx. 0.29 to 0.60 L/min.) c) Damage or loss resulting from sediments or foreign matter contained in a water system. Rear cleansing
Deodorizer Airflow volume Approx. 5.65 ft /min. (Approx. 0.16 m /min.) Reference damage can cause leakage and serious property damage. Power consumption Approx. 5.8 W THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY Minimum required water pressure: 7.25 PSI (0.05MPa)
60 61 MEMO MEMO Reference
62 63