Ipaa Victoria Online Programs and Events September 2020

IPAA VICTORIA ONLINE PROGRAMS AND EVENTS SEPTEMBER 2020 - JUNE 2021 Now more than ever the work of the public purpose sector requires more targeted building of capabilities including the development of new skills and refinement of existing skills to better manage new challenges and adapt to rapid change as we continue to navigate uncertainty. At IPAA Victoria we like others had to adapt to IPAA VICTORIA CEO the impacts of COVID-19 and in this regard, we are pleased to continue to offer our full range of David Ali programs and events online. IPAA Victoria continues to implement its innovative and forward-looking Program Strategy 2019-2023. The strategy has renewed IPAA Victoria’s focus to support you, and your professional development needs. Our suite of programs has been co-designed with the public purpose sector to meet the capability needs at all stages of your career. Additionally, the capabilities gained from our programs are transferable across different workplaces and sectors. Member discounts apply to most Our signature events will continue in 2020/21 in new formats depending on professional development and events. COVID-19 restrictions and public health advice. This brochure is taster of what we have on offer. Please visit ourwebsite or follow us on LinkedIn, Twitter and Facebook to find the latest on new See here for more info: programs, thought leadership sessions and events. ipaavic.org/membership

In line with the latest advice from government and health authorities, IPAA Victoria has suspended our face-to-face delivery of professional development IN-HOUSE programs and events to reduce the risk to our staff, facilitators, partner organisations and particularly our members, many of whom deliver or manage TRAINING important frontline public service. Maximise your training budget and reduce costs by delivering one The safety and well-being of everyone is our priority. We are committed of our renowned small group professional development programs to ensuring we continue to deliver our programs in a new online format. in-house. Online professional development programs can be We invite you to browse our online professional development and events tailored to your organisation’s specific needs with case studies, programs. Register today for one of our renowned programs which are or other material provided by you, helping to optimise the learning tailored to meet the needs of people in the public purpose sector and outcomes for all participants. delivered by experienced professionals. Contact us for a quote today. [email protected]

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Barengi Gadjin Land Council Barengi 2020 Friday 11 September Council Bunurong Land 2020 Friday 9 October Clans Dja Dja Wurrung Friday 16 October 2020 Friday 16 October Lovett Facilitator - Travis proud descendantTravis Lovett is a of the Gunditjmara people of South Western Victoria. He is currently Director of Aboriginal theat Reform and Determination Self Department of Environment, Land, Water and Planning. Duration to 1.30pm 12.30pm

IPAA Victoria is proud to partner with is proud to partner IPAA Victoria Heritage CouncilVictorian Aboriginal a series ofon Caring for Country, focusedthree online regionally September andevents throughout October 2020. toThe series is an opportunity Ownershear from Traditional talking aboutfrom across Victoria, to protectwhy it is so important cultural heritage, how it is managed, and what needs to occur at the government level to help Traditional Owners (and all Victorians) better care for Country. The conversation is about Traditional Owners being enabled to achieve self- determination and take control of their Cultural Heritage. Register here: ipaavic.org/caring-for-country-series Date September 2020 Friday 11 Friday 9 October 2020 Friday 9 Friday 16 October 2020 Friday 16 CARING FOR COUNTRY FOR CARING

Building Public Sector Integrity during timesBuilding Public Sector of crisis or emergency Recovering better than ever with systems-led design RecoveryManaging a Crisis and Planning for Nixon APM and Restoration, with Dr Christine Online IPAA Victoria Annual General Meeting Leadership in the Public Sector Awards State Budget Briefing Breakfast Dinner International Women’s Day Gala Caring For Country

New events are added to the program throughout the year, please visit ourNew events are added to the program throughout the year, please visit website for further details. www.vic.ipaa.org.au/events • • • • • • • • LIST OF EVENTS: EPTEMBER 2020 - JUNE 2021 2020 - JUNE SEPTEMBER

IPAA VICTORIA EVENTS

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Fabio Oliveira WorkSafe Centre Director, Innovation Victoria Innovation Fabio Oliveira is the WorkSafe Victoria, Centre Director at designers and leading a team of a range technologists in creating and services of new products 2030 to support the company’s transformation. Kirsty Elderton Principal & Lead of Design Practice, The Nous Group Kirsty is a leading digital and design government specialist, with over 15 years’ experience in participatory design, working with users to (re) design products, services and systems. Host - Jo Clancy Strategy and Design Facilitator, Founder of The Adaptability Factor Duration 3:30pm 2:00pm -

RECOVERING BETTER THAN EVER WITH SYSTEMS-LED DESIGN SYSTEMS-LED WITH EVER THAN BETTER RECOVERING This event is designed to take your is designed to take This event for design and systemscapability forto a deeper level thinking as we are allimmediate application better than everstriving to recover ease. Howas COVID-19 restrictions the path aheadare you navigating team and yourfor yourself, your we can learnorganisation? Think and go abovefrom this experience to normal”?and beyond “back Kaur Facilitator - Misha Assistant Commissioner of Design, Australian Taxation Office Misha has over 13 years’ experience achieving transformative economic and social outcomes from within government as well as a consulting advisor, drawing on her knowledge and passion in systems-thinking, design, behavioural economics, innovation and building government organisational capability. Register here: ipaavic.org/recovering-with-systems-led-design Date 13 October 2020 Tuesday

David Wolf Executive Director, Integrity and Advisory, Victorian Public Sector Commission (VPSC) Deputy Commissioner, Independent Independent Deputy Commissioner, Broad-based Anti-corruption Commission (IBAC) Andrew Greaves Auditor-General, Victorian Office Auditor-General’s Megan Philpot Victorian Deputy Ombudsman, Ombudsman Verity Harris Duration 10.00am - 11.00am 10.00am

Marlo Baragwanath CEO, Independent Broad-based Speakers Anti-corruption Commission (IBAC) During this presentation, the presentation, During this will discuss corruption panellists of emergency, risks during times pandemic, such as the COVID-19 agencies to and alert public sector strengthen systems opportunities to them. and practices to mitigate some new They will also discuss resources corruption prevention to build that have been developed about these further awareness corruption risks. Register here: vic.ipaa.org.au/calendar/2020/18/09/building-public-sector-integrity-during- time-of-crisis-or-emergency Date September 2020 Friday 18 BUILDING PUBLIC SECTOR INTEGRITY DURING TIMESDURING INTEGRITY SECTOR PUBLIC BUILDING OR EMERGENCY OF CRISIS

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www.vic.ipaa.org.au www.vic.ipaa.org.au

Duration 6:00pm 5:00pm -

on our website. For more informaiton: be sent to members in the coming months and details will be updated and details will be coming months members in the be sent to vic.ipaa.org.au/calendar/2020/11/17/ipaa-victoria-annual-general-meeting THE PUBLIC SECTOR AWARDS LEADERSHIP IN in the Public Sector soon for the 2020 Leadership Nomination will open will be presented in early 2021. Awards. The awards our website soon Further details will be available on STATE BUDGET BRIEFING BREAKFAST Breakfast is one of the best ways for you Our annual State Budget Briefing Victorian government policy document to learn about the most important will be made, the economic factors at play along with where key investment are shaping the future of our state. and what trends and assumptions our website soon Further details will be available on Further details on the 2020 IPAA Victoria Annual General Meeting will General Meeting IPAA Victoria Annual on the 2020 Further details Register here: /ipaavic.org/events Date 17 November 2020 Tuesday, IPAA VICTORIA ANNUAL GENERAL MEETING ONLINE MEETING GENERAL ANNUAL VICTORIA IPAA

Facilitator - Dr Christine Nixon - Dr Christine Facilitator APM is a Fellow of IPAADr Christine Nixon Institute ofVictoria, the Australian the AustralianPolice Management, andInstitute of Management Zealand SchoolAustralian and New of Government. the Victorian As former Chair of and Bushfire Reconstruction Recovery Authority, from February 2009 to September 2010, Dr Nixon oversaw the largest recovery and rebuilding operation Victoria has ever undertaken. From September 2010 to July 2011, she was the Victorian Government’s Volunteer Advisor on Bushfire Reconstruction and Recovery. Prior to joining the Authority, Dr Nixon was the 19th Chief Commissioner of Victoria Police. Duration 2:00pm - 3:30pm 2:00pm - In this special event with former Victoria Police Chief Commissioner, Dr Christine Nixon APM, you will examine key lessons when managing an initial crisis response and explore an ongoing crisis management response – planning for and moving into recovery and restoration. We are all being challenged right being challenged We are all we as individuals, now – how organisations managers, leaders, respond to the and communities impacts health and economic how are you of COVID-19. So And importantly, responding now? for and deliver how will you plan A crisis recovery and restoration? come down to does, after all, often it. what we make of MANAGING A CRISIS AND PLANNING FOR RECOVERYFOR PLANNING AND A CRISIS MANAGING AND RESTORATION, WITH DR CHRISTINE NIXON APM NIXON CHRISTINE DR WITH RESTORATION, AND Register here: ipaavic.org/managing-a-crisis Date 20 October 2020 Tuesday,

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Planning for Digitisation Policy Skills Procurement Reports Producing Persuasive and Proposals Program Evaluation/Assessment Mastercless Project Management Public Sector Writing Records Management 101 Reviewing and Proofreading Skilled Minute-taking Speech Writing Stakeholder Engagement Strategic decision-making for the public sector professional: knowledge and tools for superior outcomes Strategic Planning Strategic Thinking Write Right Writing Briefs for Decision Makers • • • • • • • • • • • • • • • • • Activating Innovation powered Activating Innovation by Curtin University Skills Advanced Presentation Data Analysing and Presenting Contract Management Cyber for Directors Delivering Your Virtual Presentation with Confidence Diversity and Inclusion Foundations of Directorship™ for the Public Sector, presented by the Australian Institute of Company Directors Gain the Policy Edge Grammar and Punctuation How Modern Government Works Influencing Integrity and Ethical Leadership Program Making Difficult Conversations Work Managing Budgets and Financial Plans Organisational Change **Please refer to capability framework on page 40-43 for icon descriptions EPTEMBER 2020 - JUNE 2021 2020 - JUNE SEPTEMBER LIST OF COURSES: • • • • • • • • • • • • • • • • IPAA VICTORIA PROGRAMS

Further details of the 2021 event will of the 2021 Further details they on our website as be posted please hold For now become available. 2021 in your diary. Thursday 4 March format are subject The date, time and to change. Duration 6pm - 10pm Register here: /ipaavic.org/events Previous speakers have offered the unvarnished truth of the social, political and economic challenges that continue to impact women, and have fiercely argued for the necessity of yet greater change to the status quo, so that such challenges might ultimately be relegated to history. IPAA Victoria’s annual InternationalIPAA Victoria’s is a Day Gala Dinner Women’s celebrate, opportunity to wonderful and inspire womensupport, network purpose sector.across the public IPAA Victoria hasFor over a decade event, in recenthosted this signature over 1200 womenyears attended by it to be absolutelyand men, believing to see a trulycentral to our desire public purposeinclusive and diverse women.sector, and to celebrate INTERNATIONAL WOMEN’S DAY GALA DINNER GALA DAY WOMEN’S INTERNATIONAL Date 4 March 2021 (Tentative) Thursday,

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Date Skills Duration March 2021 Wednesday 7 7 Wednesday October 2020 October Wednesday 17 Wednesday 9:30am - 4:30pm Tuesday 1 June 2021 Tuesday

Register here: vic.ipaa.org.au/advanced-presentation-skills and deliver unforgettable presentations. This unforgettable presentations. and deliver one-on-one program offers special full-day feedback on yourcoaching and personal – enabling you to build onpresentation skills to excellence. to 10 participants, With numbers restricted coach will help your actor and presentation delivery and get your you practice your confidence and sincerity message across with personal challenges and – regardless of the how your obstacles you may face. You’ll discover succeed, and current strengths are helping you refine in what areas you need to develop or order to succeed more often. Facilitator - Marg Mills across bothMarg has helped hundreds of people the public and private sectors to communicate more clearly, empathetically and confidently. actor,She also has long experience as an in theincluding award-winning performances Sydney,major theatre companies of Melbourne, TV credits. Adelaide and Perth, as well as several ADVANCED PRESENTATION SKILLS PRESENTATION ADVANCED the and IPAA Victoria years, past 10 For the have been experts at Method9 behavioural public sector to in Victoria’s helping speakers strong speeches, their nerves, write overcome rediscover new pathwaysyour strengths and Date org.au restrictions. restrictions. to COVID 19 travel to COVID [email protected]. to be delivered due delivered to be us to attend in 2021 emailto attend This program is unable is unable program This To register your InterestTo register Register here: vic.ipaa.org.au/activating-innovation Brad Birt works with teams to identify high-valueBrad Birt works with teams to identify of realising thatopportunities and effective ways value. His career spans start-ups, management inconsulting, and public value organisations Australia and Canada. Facilitator - Brad Birt Dr Dorothy Wardale is the MBA Director atDr Dorothy Wardale is the MBA Director careerCurtin University. She has had a portfolio to businessesworking as an academic, consulting boards.and as chair and member to various Facilitator - Dr Dorothy Wardale Facilitator - Dr Dorothy Wardale Developed in partnership with Curtin University, Developed in partnership practical teaching this program comprises mentor sessions and sessions, expert panels, and support experienced advice Innovation is a key to igniting the positive ideas the positive is a key to igniting Innovation works. That’s the way the world that change is 3-day program Activating Innovation why the of innovation within to build a culture designed This program gives purpose sector. the public tools, evidence and confidence you the mindset, encourage innovative to create, use and time to inject innovation thinking. Now is the sector. into the public purpose ACTIVATING INNOVATION POWERED POWERED INNOVATION ACTIVATING UNIVERSITY BY CURTIN

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Date Skills Duration Thursday 3 Thursday September 2020 September 9:30am - 4:30pm 9:30am - Thursday 6 May 2021 Thursday Register here: vic.ipaa.org.au/contract-management CONTRACT MANAGEMENT CONTRACT is that something is often management Contract much minute, without you, at the last thrown at comprehensive or advice. This explanation one-day introduction offers a practical program of contract and pitfalls to the possibilities early steps – from the critical management implementation, through of preparation and to the all-important performance management, suppliers onside. science of keeping Vorbach Facilitator - Paul Honorary Professor at thePaul Vorbach is an Sydney (UTS). He hasUniversity of Technology in procurement and contractdelivered training Australia across allmanagement throughout levels of government. andPaul has developed the official procurement for NSW andcontract management curriculum UTS DiplomaQLD Governments and created the andand UTS Advanced Diploma of Procurement assesses. Contracting which he delivers and

Date Skills Duration Tuesday 27 Tuesday 16 Tuesday Thursday 26 Thursday October 2020 October February 2021 November 2020 November 9:30am - 4:30pm Tuesday 18 May 2021 Tuesday 18 May Register here: vic.ipaa.org.au/analysing-and-presenting-data Analysing and presenting data was a central Analysing and presenting data was and part of Mark’s work as a budget analyst is now executive in Treasury. Analysing data a major ingredient of his work in reviewing presenting organisations and projects, while he produces data is a major part of the reports clients, to reveal his findings to public sector presenting organisations and projects, while he produces data is a major part of the reports clients. to reveal his findings to public sector Mark Priadko is a highly regarded consultant Mark Priadko is a a deep knowledge of and facilitator, with many financial management gained from Australian years in executive roles in the South Department of Treasury and Finance. Facilitator - Mark Priadko Facilitator - Mark In this practical full-day program, seasoned seasoned program, full-day practical In this the Priadko examines strategist Mark financial of data analyses purposes and types different methods various time-tested and presents government results to specific for presenting to be introduced Participants will audiences. techniques that can help a range of analytical of the data available to them make the most the time and cost of applying them – and reduce of evidence- their data in the development based policy. ANALYSING AND PRESENTING DATA PRESENTING AND ANALYSING

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Date Skills Duration June 2021 April 2021 Wednesday 9 9 Wednesday Wednesday 9 February 2021 Wednesday 11 Wednesday 24 Wednesday Wednesday 28 November 2020 November September 2020 September 9:30am - 4:30pm

Register here: vic.ipaa.org.au/delivering-your-virtual-presentations-with-confidence DELIVERING YOUR VIRTUAL VIRTUAL YOUR DELIVERING CONFIDENCE WITH PRESENTATION the skills required focuses on This program public sector in a variety of to present audience may be where your environments, members, managers, committee colleagues, is designed The program or even ministers. and assist participants at to be broad-based and measurable all levels to gain immediate their delivery styles. improvements in Hughes Facilitator - Bruce be facilitated by Bruce Hughes,This program will of people to honewho has helped thousands skills – from executives andtheir presentation to TV presenters and elitegovernment leaders, athletes. had aFor more than 20 years, Bruce has and adual career as a corporate facilitator Judeprofessional actor. He has acted alongside a facilitatorLaw, Hugo Weaving and his work as Delhi,has taken him to New York, Munich, BruceSingapore, Hong Kong and Shanghai. inhas more than 10,000 hours of experience and thecoaching groups in presentation skills art of building effective working relationships. Date Skills org.au restrictions. restrictions. This program program This is unable to be to be is unable To register yourTo register in 2021 email us COVID 19 travel COVID 19 delivered due to delivered Interest to attend [email protected]. Register here: vic.ipaa.org.au/cyber-for-directors-1 The program enables participants to effectively enables participants The program as a board in the process ofand actively engage cyber threats and risks toidentifying the evolving their organisation. IPAA Victoria is pleased to partner with the with to partner is pleased Victoria IPAA Directors Institute of Company Australian program. the Cyber for Directors to deliver Foundations of builds on the This program program.Directorship CYBER FOR DIRECTORS DIRECTORS FOR CYBER

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Date Skills org.au Duration restrictions. restrictions. day program This program program This This is a three is unable to be to be is unable To register yourTo register in 2021 email us COVID 19 travel COVID 19 delivered due to delivered Interest to attend [email protected].

of Directorship Certificate. FOUNDATIONS OF DIRECTORSHIP™ DIRECTORSHIP™ OF FOUNDATIONS PRESENTED SECTOR, THE PUBLIC FOR OF INSTITUTE AUSTRALIAN BY THE DIRECTORS COMPANY for directors fundamental program This is a as entities, corporate of government-owned entities and statutory of those well as executives on the director journey. office holders starting teams in driving It is ideal for executive public sector boards and alignment between management. sessions that There will be six comprehensive for directors, finance will cover governance strategy and risk for directors. for directors and have the option to Participants will also task. complete the program assessment the Those who successfully complete assessment will be awarded the Foundations Register here: vic.ipaa.org.au/foundations-of-directorship-for-the-public-sector Date Skills org.au information in the program in the program This exciting new exciting This and receive more and receive program is coming is coming program To express interest To express [email protected]. soon – register now soon – register Register here: vic.ipaa.org.au/diversity-and-inclusion The program uses a unique combination of The program uses which present real- ‘forum theatre’ exercises, honest discussion life situations to inspire and other contemporary about discrimination challenges facing our sector This program is designed for public sector public sector for is designed program This who want to build and employees managers and and inclusion of diversity their awareness culture. The for organisational its importance practical tools and them with training equips if constructive action to take safe and language in their workplace. It they witness discrimination for individuals who want holds special relevance setting organisational culture to be proactive in have difficult conversations and gain tools to and catalyse learning. that generate goodwill DIVERSITY AND INCLUSION AND DIVERSITY

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Date Skills Duration June 2021 April 2021 Tuesday 8 Tuesday Thursday 15 Thursday 29 Thursday October 2020 October 9:30am - 1:00pm

with her dynamic classes in contemporary with her dynamic writing. Over the past 15 years, she has delivered her uniquely memorable and private workshops to hundreds of public and sector employees across Australia internationally. are critical. are critical. grammar as a It’s time to view contemporary and start utilising these priceless commodity that has impact. skills to write a document Learmont Facilitator - Jeanette is a renowned Jeanette Learmont consultant and presenter, communications a national reputation who has established GRAMMAR AND PUNCTUATION AND GRAMMAR often sacrificed are punctuation and Grammar one-liner. of the quick-witted in the pursuit reports and project government Yet for many and punctuation good grammar proposals, Register here: vic.ipaa.org.au/grammar-and-punctuation

Date Skills Duration requirements Check website April/May 2021 April/May November 2020 November for session dates/ for online delivery. for online delivery. times and program times and program Exciting new format Exciting new format February/March 2021 February/March Monday 16 - Monday 30 16 - Monday Monday Register here: vic.ipaa.org.au/gain-the-policy-edge Rhys is an experienced organisational leader Rhys is an experienced organisational of and has worked at the highest levels Rhys the public service for over 16 years. in is passionate about great leadership agendas organisations and has driven reform across many areas of government. Facilitator - Rhys Edwards The Hon. David Bartlett is the former Premier of The Hon. David Bartlett is the former David had a Tasmania. Before entering politics technology, successful career in the information sectors. telecommunications and innovation Facilitator - David Bartlett This program was brought to you in conjunction This program was with Nous Group Our renowned intensive and innovative policy policy innovative and intensive renowned Our government officers is aimed at senior program policy to develop their who want and managers It challenges leadership potential. skills and about policy. to think cleverly participants because planning this program IPAA offers services depends on and delivering better of how policy having a strong understanding implemented across the is developed and The program challenges whole of government. cleverly about the work participants to think they do. GAIN THE POLICY EDGE POLICY THE GAIN

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Date Skills Duration 9:30am - 1:00pm 9:30am - Friday 9 October 2020 9 October Friday Thursday 27 May 2021 Thursday Thursday 18 March 2021 Thursday

Register here: vic.ipaa.org.au/influencing INFLUENCING and influence use their managers Successful situation. From skills in every negotiation major resources and negotiating obtaining colleagues and to dealing with contracts, influence and with stakeholders, engaging the tools you need techniques are negotiation half-day program outlines to get results. This and negotiation strategies effective influencing situations, with a particular across a variety of of public sector values in focus on the influence achieving your objectives. Nixon Facilitator - Christine is a Fellow of IPAA Victoria,Dr Christine Nixon of Police Management, thethe Australian Institute of Management and AustralianAustralian Institute and New Zealand School of Government. As former Chair of the Victorian Bushfire fromReconstruction and Recovery Authority, Dr NixonFebruary 2009 to September 2010, oversaw the largest recovery and rebuilding Fromoperation Victoria has ever undertaken. theSeptember 2010 to July 2011, she was Advisor onVictorian Government’s Volunteer Prior toBushfire Reconstruction and Recovery. the 19th Chiefjoining the Authority, Dr Nixon was 14,000Commissioner of Victoria Police, leading 500 locations,staff, operating across more than of $1.7 billion. and overseeing an annual budget

Date Skills Duration June 2021 Tuesday 2 Tuesday Tuesday 24 Tuesday March 2021 Thursday 17 Thursday Thursday 10 November 2020 November September 2020 September 9:30am - 4:45pm

Register here: vic.ipaa.org.au/how-modern-government-works and Regulation, and Education and Training. and Regulation, and Education and Over the past 20 years, Peter Collins has Over the past 20 years, Peter Collins the leaders worked as an executive coach with as well as of numerous ASX 100 companies, several Victorian Government departments and – including the Departments of Premier Justice Cabinet, Health and Human Services, Your position has a role to play in today’s has a role to Your position but do you government system, modern Collins Facilitator - Peter HOW MODERN GOVERNMENT GOVERNMENT MODERN HOW WORKS community budgets, shifting Constrained media scrutiny and a expectations, increasing are impacting the way demand for transparency and how it works. This full we view government, equip you with the knowledge day-program will the workings of modern required to understand importance of your role, and government, the that it holds within the the historical relevance government system. know what it is? know what

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Date Skills Friday 6 Friday Duration April 2021 Wednesday 21 Wednesday November 2020 November 9:30am - 1:00pm

Register here: vic.ipaa.org.au/making-difficult-conversations-work a problematic conversation into a productive a problematic conversation one. and mutually beneficial Boesenberg Facilitator - Matt Matt Boesenberg has workedOver two decades, with a diverseboth locally and internationally law firms, financialgroup of clients including medical practitioners,services companies, companies. government departments, and listed Facilitator - Marg Mills peopleMarg Mills has helped hundreds of toacross both the public and private sectors andcommunicate more clearly, empathetically toconfidently. Marg has coached individuals agendas, andlisten accurately, navigate difficult impact.structure their messages for greater MAKING DIFFICULT CONVERSATIONS CONVERSATIONS DIFFICULT MAKING WORK make or break a can Tough conversations they can be hard relationship. While working as part of the job. they often come to have, we take on the tough program, In this half-day you with the best equipping conversations, on how to turn knowledge and preparation

Date Skills org.au and 2021. Please register your Please register [email protected]. This program will be program This interest by contacting interest by held throughout 2020 2020 throughout held Senior Executive IELP Senior Executive Register here: vic.ipaa.org.au/ielp The IELP is designed for public purpose sector The IELP is designed to extend employees at all stages of their career needed personal practice, build the confidence a robust for ethical decision-making and embed integrity culture in their organisations. Integrity is a core tenet of the public purpose Integrity is a core the community’s trust in sector and underpins A culture of integrity the services we deliver. it takes a deliberate and does not just happen; on the part of organisational coordinated effort responsibility of all. leaders and is the for senior experienced public purpose leaders, purpose leaders, experienced public for senior boards, and the for intact the Board IELP Manager IELP for managers. The Integrity and Ethical Leadership Program Program and Ethical Leadership The Integrity flagship programs. of IPAA Victoria’s (IELP) is one offer the We currently INTEGRITY AND ETHICAL LEADERSHIP LEADERSHIP ETHICAL AND INTEGRITY PROGRAM

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org.au delivery only. delivery This program is program This more Information. more Information. In-house delivery delivery In-house [email protected]. tailored for Inhouse tailored for Please contact us for Please contact Register here: vic.ipaa.org.au/organisational-change ORGANISATIONAL CHANGE ORGANISATIONAL new technologies, of march the inexorable With partnerships, public-private and working flexible public sector all around Victoria’s change is Our renowned Organisational in 2020. give public servants aims to change program aspects of their to improve vital the tools business processes and communications, relationships. Facilitator – Jill Calder presented by one of Victoria’s This workshop is leaders, most acclaimed communication at SenateSHJ, Jill Jill Calder. As a Partner implemented strategic has developed and for major communication programs not-for-profit multinational companies, and federal, organisations, statutory authorities, She state and local government departments. awards has won Australian and international Relations for her work, is a Fellow of the Public Fellow of Institute of Australia, an Honorary of the Leadership Victoria, and a graduate Program. Williamson Community Leadership

Date Skills Duration May 2021 October 2020 October February 2021 February Wednesday 28 28 Wednesday 19 Wednesday Wednesday 17 Wednesday 9:30am - 4:30pm Analysing and presenting data was a central Analysing and presenting data was and part of Mark’s work as a budget analyst is now executive in Treasury. Analysing data a major ingredient of his work in reviewing presenting organisations and projects, while he produces data is a major part of the reports clients. to reveal his findings to public sector Mark Priadko is a highly regarded consultant Mark Priadko is a a deep knowledge of and facilitator, with gained from many financial management Australian years in executive roles in the South Department of Treasury and Finance. Facilitator - Mark Priadko Facilitator - Mark The public expects that the money used by money used by expects that the The public will be carefully and councils its governments This practical and prudently managed. allocated of overcome some aims to full-day program surrounds public that traditionally the mystery to help public sector sector budgets, and the skills to manage and employees develop for government programs contribute to budgets and projects. MANAGING BUDGETS AND AND BUDGETS MANAGING PLANS FINANCIAL Register here: vic.ipaa.org.au/managing-budgets-and-financial-plans

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Date Skills Duration October 2020 October Wednesday 28 28 Wednesday 9:00am - 5:00pm 9:00am - Tuesday 13 April 2021 Tuesday Register here: vic.ipaa.org.au/calendar/2020/10/28/policy-skills-1-day-program POLICY SKILLS SKILLS POLICY development one-day is an intensive This and use case studies where facilitators program the role of policy to introduce group exercises cycle within the public policy and the Australian sector. purpose cycle to policy tools, Australian policy From the and the influence of policy on policy approaches sector, this one-day intensive the public purpose established to give you course is thoughtfully policy skills needed to make the foundational that have impact. complex decisions Bartlett Facilitator - David is the former Premier ofThe Hon. David Bartlett Tasmania. Before entering politics David had a technology, successful career in the information sectors. telecommunications and innovation Facilitator - Rhys Edwards leader Rhys is an experienced organisational of and has worked at the highest levels Rhys the public service for over 16 years. in is passionate about great leadership agendas organisations and has driven reform across many areas of government.

Date Skills Duration Thursday 19 Thursday November 2020 November 9:30am - 1:00pm More dates will be More dates announced for 2021 announced With over 35 years’ experience in the With over 35 years’ experience in Anne information management industry, and specialises in digital transformation this working with organisations to implement sort ever-evolving concept. Anne is a highly and after trainer as she uses real experiences concepts. common analogies to explain new Facilitator - Anne Cornish Many of us work primarily digitally but are we Many of us work records correctly? managing our digital This three and a half hour virtual program program hour virtual a half three and This who from professionals offers coaching digital transformation in the emerging specialise organisations. for government requirements to understand will enable you The program a true digital and define related terminology identifying your digital culture workplace whilst records that are vital to a and the high value This program is for public successful program. in moving their business servants involved records and documents processes and aligned into a digital environment. PLANNING FOR DIGITISATION FOR PLANNING Register here: vic.ipaa.org.au/calendar/2020/11/19/planning-for-digitisation

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Date Skills Duration May 2021 Thursday 29 Thursday 18 Thursday 20 Thursday October 2020 October February 2021 February 9:30am - 4:30pm Register here: vic.ipaa.org.au/producing-persuasive-reports-and-proposals PRODUCING PERSUASIVE REPORTS REPORTS PERSUASIVE PRODUCING PROPOSALS AND in the public is ideal for anyone This program contribute to is required to sector who designed submissions or proposals reports, Participants make decisions. to help others drafting reports in the process of who are can also bring their drafts or business cases and discussed. Even the along to be dissected public servant can find the most experienced work getting in the way of complexities of their report. But this a well-written, well-constructed made easier by identifying the challenge can be of your proposal – and key goals and insights for revealing them to devising a clear narrative your audience. Facilitator - Mark Priadko consultant Mark Priadko is a highly regarded of and facilitator, with a deep knowledge many financial management gained from Australian years in executive roles in the South Department of Treasury and Finance a central Analysing and presenting data was and part of Mark’s work as a budget analyst is now executive in Treasury. Analysing data a major ingredient of his work in reviewing presenting organisations and projects, while he produces data is a major part of the reports clients. to reveal his findings to public sector

Date Skills Duration Wednesday 2 2 Wednesday September 2020 September 9:30am - 4:30pm 9:30am - Wednesday 5 May 2021 Wednesday Paul has developed the official procurement andPaul has developed the official procurement for NSW andcontract management curriculum UTS DiplomaQLD Governments and created the andand UTS Advanced Diploma of Procurement assesses. Contracting which he delivers and Paul Vorbach is an Honorary Professor at thePaul Vorbach is an He hasUniversity of Technology Sydney (UTS). and contractdelivered training in procurement across allmanagement throughout Australia levels of government. Facilitator - Paul Vorbach Facilitator - Paul Do you know what policies and standards relate and standards what policies Do you know Can you find a reliable to your procurement? probity, while ensuring supplier and guarantee for your department? This full- value for money examines all the ins and outs day program that sector procurement. of modern public Public sector procurement can be a daunting be a daunting can procurement sector Public rigid rules and constrained by prospect, for If you have responsibility legislation. contract, this a goods or services overseeing peace. may offer you some program PROCUREMENT Register here: vic.ipaa.org.au/procurement

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Date Skills Duration Tuesday 10 Tuesday 23 Tuesday February 2021 February November 2020 November 9:30am - 4:30pm Thursday 17 June 2021 Thursday 17 June Thursday 22 April 2021 Thursday Register here: vic.ipaa.org.au/project-management PROJECT MANAGEMENT PROJECT limitless can be manager project work of a The and regulations, budgets - from navigating ensuring a team liaison and to stakeholder this Although exciting, key milestones. achieves its own challenges. in work comes with variance an introduction program provides The full-day core practices and or refresher on the management, as well as terminology of project for project management, tools and frameworks and engagement monitoring, risk assessment, stakeholders. with sponsors and your strategic Be prepared to develop in order to work better management capabilities and sponsors, and deliver with stakeholders in the projects that can make a real impact community. Facilitator - Andrew Tingay has As a Project Manager at Jacobs, Andrew undertaken a range of project management to large training aimed at delivering medium million scale consulting projects (up to $5 to in value). He regularly delivers training of business government agencies in the areas and policy case development, strategic planning development.

Date Skills Duration April 2021 Tuesday 20 Tuesday Thursday 15 Thursday October 2020 October 9:30am - 4:30pm Register here: vic.ipaa.org.au/program-evaluation While most of her work is based in Australia, While most of her work is based in Delwyn also regularly presents evaluation the workshops in Singapore, New Zealand, style United States and Canada. Her facilitation of real is engaging and direct, and case studies throughout practice experience are integrated her sessions. Dr Delwyn Goodrick is an experienced program Dr Delwyn Goodrick and facilitator. A evaluation consultant Delwyn has worked psychologist by training, public sector agencies with most Victorian evaluate to develop evaluation frameworks, provide specific projects and programs, and research. training in program evaluation and Facilitator - Dr Delwyn Goodrick Facilitator - Dr Delwyn Program evaluation in the public sector is a tricky public sector is a evaluation in the Program and shows us, time experience science. Although it is effective when evaluation is more again, that issues of a program, at the beginning embedded often mean or political expediency of resources ‘tacked on’ as an additionalthat evaluation is of a program – to provideexercise at the end ‘evidence’ of its success. PROGRAM AND ASSESSMENT ASSESSMENT AND PROGRAM MASTERCLASS

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Date Skills Thursday 3 Thursday December 2020 December More dates will be More dates announced for 2021 announced Register here: vic.ipaa.org.au/calendar/2020/12/3/records-management-101 RECORDS MANAGEMENT 101 MANAGEMENT RECORDS from coaching offers program three-hour This in explaining who are experienced professionals management so that of records the benefits understanding and have a clear participants to been shown what they have able to apply to day roles. their day Cornish Facilitator - Anne experience in the With over 35 years’ industry, Anne information management transformation and specialises in digital to implement this working with organisations Anne is a highly sort ever-evolving concept. uses real experiences and after trainer as she to explain new concepts. common analogies

Date Skills Duration June 2021 Thursday 1 Thursday Wednesday 3 Wednesday Wednesday 2 Wednesday October 2020 October February 2021 February 9:30am - 1:00pm Register here: vic.ipaa.org.au/public-sector-writing Jeanette Learmont is a renowned Jeanette Learmont consultant and presenter, communications a national reputation with who has established in contemporary writing. her dynamic classes years, she has delivered her Over the past 15 workshops to hundreds uniquely memorable across of public and private sector employees Australia and internationally. Facilitator - Jeanette Learmont Facilitator - Jeanette This program provides a practical approach to to approach a practical provides program This of public sector principles and pitfalls the latest skills and confidence develop the writing. You’ll think from your your objectives and to clarify following your perspective – while reader’s around style and preferences department’s writing conventions. PUBLIC SECTOR WRITING SECTOR PUBLIC

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Date Skills Duration May 2021 Tuesday 1 Tuesday March 2021 Thursday 13 Thursday Wednesday 10 Wednesday December 2020 December 1:00pm - 4:30pm Register here: vic.ipaa.org.au/skilled-minutetaking SKILLED MINUTE-TAKING SKILLED should that document essential are an Minutes by has to do what record of ‘who be an accurate a reliable historical need to provide when’. They future referenceand a baseline for record – and action discussions, decisions – of the key the Developed by from a meeting. points arising Victoria’s popular Grammarfacilitator of IPAA and Public sector writingand punctuation course provides theworkshops, this unique you’ll need to develop askills and strategies for recording accurate anddependable system of any meeting. relevant minutes Learmont Facilitator - Jeanette is a renowned Jeanette Learmont communications consultant and presenter, with who has established a national reputation writing. her dynamic classes in contemporary her Over the past 15 years, she has delivered hundreds uniquely memorable workshops to across of public and private sector employees Australia and internationally.

Date Skills Duration June 2021 April 2021 Tuesday 8 Tuesday Tuesday 17 Tuesday Thursday 29 Thursday November 2020 November 1:30pm - 5:00pm

Christine Misso delivers a wide variety ofChristine Misso delivers a wide variety coursescompelling and entertaining writing Facilitator - Christine Misso Let’s get reviewing. audiencesto public, not-for-profit and business across Australia and overseas. A professional many yearseditor and proofreader, Christine has documentsof experience producing high-quality for government and corporate clients. This practical half-day program will provide This practical half-day method of reviewing and a you with a strategic to proofreading, based on systematic approach the Australian Government’s the guidelines in Style manual. Too often the different stages of reviewing – of reviewing stages different often the Too and proofreading editing, copy editing structural a result, or ignored. As – are rushed and websites, circulates in reports, information and to confusion which leads correspondence of a risk, given that It is too much ambiguity. can often make or break your written content professional relationships. REVIEWING AND PROOFREADING AND REVIEWING Register here: vic.ipaa.org.au/reviewing-and-proofreading

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Date Skills Duration June 2021 April 2021 Tuesday 16 Tuesday 20 Tuesday 22 March 2021 Thursday 10 Thursday Thursday 12 Thursday 11 Thursday February 2021 November 2020 November September 2020 September 9:30am - 4:30pm Register here: vic.ipaa.org.au/stakeholder-engagement STAKEHOLDER ENGAGEMENT STAKEHOLDER stakeholder and respectful honest Open, to the success is not only crucial engagement to the programs – but projects and of individual in our governments. of public trust very future explores a variety engagement Stakeholder systems for strategies and of practical promoting stakeholder implementing and sector initiatives. The engagement in public engagement standards, program will review AA1000, and look at online such as IAP2 and you in the management of tools that can assist activities. your engagement Hawkins Facilitator - David more than 30 years of David Hawkins has spanning experience in public communications, relations, issues and crisis management, media community engagement and government relations. Under David’s management, and Socom has won more than 70 national IABC Golden international awards, including the the American Quill and Business Issues awards, PR Award, Silver Anvil Award, the Asia Pacific of Australia’s and the Public Relations Institute Golden Target Award. Date Skills org.au to attend email us to attend [email protected]. This program is not program This currently scheduled. scheduled. currently To register your Interest To register Register here: vic.ipaa.org.au/speech-writing Dennis is the author of several books, including Dennis is the author of several books, Inc. The Last Man in Europe: A Novel (Black Winners and 2017), An Economy is not a society: Inc. August losers in the new Australia (Black 2003). His 2015), and Orwell’s Australia (Scribe (CUP 2011), textbook, The Art of Great Speeches the world. is widely used in universities around Dennis Glover has worked as a policy advisor Dennis Glover has on the staff of Kim Beazley, and speech-writer Latham, Julia Gillard and Simon Crean, Mark for Wayne Swan, and has written speeches leaders many other ministers and opposition writes at federal and state levels. He currently and speeches for government, business community leaders across Australia. Facilitator - Dennis Glover Facilitator - Dennis Drawing on two decades of experience in of experience decades on two Drawing departments, offices and government ministerial a masterclass Dennis Glover delivers facilitator of a great and rich potential on the qualities most As one of Australia’s public speech. speechwriters, public sector accomplished prepare every element of aDennis will help you - from a connection with thecompelling speech emotion, irrefutableaudience, to appropriate conclusion. facts, and an unforgettable SPEECH WRITING SPEECH

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Date Skills Duration May 2021 March 2021 March Wednesday 24 24 Wednesday 26 Wednesday 9:30am - 1:30pm education, innovation and stakeholder engagement for state governments, she continues to deliver executive-level education in strategy development and implementation in Australia, Singapore and Dubai. Register here: vic.ipaa.org.au/strategic-planning STRATEGIC PLANNING STRATEGIC guides program half-day hands-on This framework a step-by-step through participants is specifically planning, which for strategic problems in solving complex geared to introduces sector. The program the public Planning Framework to a Strategic participants methods and tools that includes effective and building the for inquiry, data collection, and innovation conditions for collaboration This practical course uses in a planning team. of strategic planning as its real-life case studies – and requires participants main teaching tool own work in developing to reflect on their of a group. strategies as part Suggett Facilitator – Dr Dahle public Dr Dahle Suggett is a highly regarded a long policy researcher and consultant with and New history of public service in Victoria positions South Wales. She has previously held and as Deputy Director-General of Strategy Premier and Policy in the NSW Department of Cabinet, Deputy Secretary in the Victorian Secretary Department of Education, Assistant in the Federal Government, and executive and management roles in the resource professional services sectors. Consulting Dahle is currently a Director at PTR of and a Principal Fellow at the University Melbourne’s Graduate School of Education. in As well as a long list of policy achievements

Date Skills Duration March 2021 Thursday 11 Thursday Wednesday 25 25 Wednesday November 2020 November 9:30pm - 1:00pm Register here: vic.ipaa.org.au/improve-your-decision-making Dr Seth Nicholls is a policy and decision in publicstrategist who has worked as a lecturer in state andpolicy, a policy and project officer to thefederal government, and a consultant andVictorian, South Australian, Tasmanian He holds aNorthern Territory public sectors. policy fromPhD in political science and public graduate ofthe University of Adelaide and is a Stanford University’s Strategic Decision-Making and Risk Management Program. Facilitator - Dr Seth Nicholls Drawing on insights from the study of DecisionDrawing on insights at Stanford University, thisAnalysis pioneered course provides a practicalintensive one-day of how to begin making betterworking knowledge – knowledge that can bedecisions immediately individual performance, andused to improve your to achievecontribute to your organisation’s ability its long-term objectives. As the environment in which public sector public sector in which As the environment more operate becomes organisations uncertain, the need complex and competitive, organisations to make good for individuals and important than ever. decisions is more STRATEGIC DECISION-MAKING FOR FOR DECISION-MAKING STRATEGIC PROFESSIONAL: SECTOR PUBLIC THE FOR TOOLS AND KNOWLEDGE OUTCOMES SUPERIOR

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Date Skills Friday 12 Friday 12 Duration May 2021 June 2021 Thursday 8 Thursday Tuesday 11 Tuesday March 2021 October 2020 October Wednesday 16 9:30am - 1:00pm Register here: vic.ipaa.org.au/write-right WRITE RIGHT WRITE for imperative world, it’s fast-moving In today’s and the crowd – to stand out from your writing message the first your intended communicate not only achieves and engaging prose time. Clear is impression that also creates an results, but and powerful. knowledgeable professional, half-day writing IPAA Victoria’s renowned best-practice advice and program provides the guidelines in the guidance based on Style manual. Australian Government’s and practise business Participants will examine and processes that can be writing strategies letters, faxes or short reports applied to emails, public sector leaders are – recognising what document. looking for in a well-written Facilitator - Jeanette Learmont Jeanette Learmont is a renowned communications consultant and presenter, with who has established a national reputation writing. her dynamic classes in contemporary her Over the past 15 years, she has delivered hundreds uniquely memorable workshops to across of public and private sector employees Australia and internationally.

Date Skills Duration March 2021 Thursday 25 Thursday February 2021 February Wednesday 24 Wednesday Wednesday 18 18 Wednesday November 2020 November *Times may vary 9:30am - 1:00pm Tuesday 25 May 2021 Tuesday 25 May Thursday 24 June 2021 Thursday 24 June Thursday 22 April 2021 Thursday 22 April Register here: vic.ipaa.org.au/strategic-thinking Facilitator – Dr Dahle Suggett Facilitator – Dr Dahle is a highly regarded public Dr Dahle Suggett and consultant with a long policy researcher service in Victoria and New history of public has previously held positions South Wales. She of Strategy and as Deputy Director-General Premier and Policy in the NSW Department of Cabinet, Deputy Secretary in the Victorian Secretary Department of Education, Assistant in the Federal Government, and executive and management roles in the resource professional services sectors. Consulting Dahle is currently a Director at PTR of and a Principal Fellow at the University Melbourne’s Graduate School of Education. As well as a long list of policy achievements in education, innovation and stakeholder she engagement for state governments, education continues to deliver executive-level in in strategy development and implementation Australia, Singapore and Dubai. Strategic thinking is not only critical to to only critical is not thinking Strategic and service development policy successful and enjoyable – it is vital for a fulfilling delivery career. public sector a framework program provides This half-day work more your day-to-day for approaching you to utilise your strategically, allowing engage in professional time more effectively, take on the world! relationships, and STRATEGIC THINKING STRATEGIC

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WRITING BRIEFS FOR Date DECISION MAKERS Wednesday 14 October 2020 Writing a clear and persuasive brief or memorandum for a senior executive can be Friday 13 one of the most daunting tasks facing a policy November 2020 advisor or communications officer. In this highly Thursday 4 acclaimed half-day program, presenter Anne February 2021 McCaig scales one of the steepest learning curves in public sector communications with Tuesday 23 a set of practical tools to convey messages March 2021 eloquently and concisely – and help ministers and executives cut to the chase of an argument. Tuesday 4 May 2021 Facilitator - Anne McCaig Wednesday 23 Anne McCaig is a strategic communications June 2021 specialist and an accredited facilitator who has delivered hundreds of successful workshops to Duration public sector audiences in Australia. Over the 9:30pm - 1:00pm past 20 years, she has worked for many agencies Skills across the Victorian public service, in roles that have required clear writing about complex issues for decision-makers.

Anne began her career as a broadcast journalist in Melbourne, and has worked as a political correspondent for several ABC radio programs, including AM, PM and The World Today. She has also worked as an advisor to two Federal Cabinet ministers in Canberra.

Register here: vic.ipaa.org.au/writing-briefs-for-decision-makers 44 CREATING A SHARED WAY FORWARD PUBLIC SERVICE STEWARDSHIP

Engaging with citizens and stakeholders to create shared Understanding, and being the guardian of, the Victorian Public Service ownership of new solutions and deliver services

Public Service Professionalism Operating in a Activating & Mobilising Entrusting Power Understanding and upholding the purpose and values driving Stakeholders Openness and willingness to create the conditions Global Context the modern public service and delivering process consistency, Genuinely and actively involving citizens, stakeholders for government to divest decision-making power Seeking information and fostering relationships while also being innovation influencers promoting a wider and unusual suspects to generate ideas, design solutions to communities with comparable as well as innovative jurisdictions and mobilise resources towards shared action culture of change

Fostering Diversity Dynamic Service Delivery Future State Envisioning Building a diverse workforce that represents Creative Facilitation Applying knowledge and skills to mobilise and work with Recognise brewing issues, clearly articulate the diversity of the Victorian community Creatively processing different perspectives communities to deliver tailored, high impact services, projects strategic foresight and effectively communicate and deliberating multiple options and initiatives, and generating insights that feed into design vision of the future and policy

Knowledge Continuity Commitment to recording and passing on relevant knowledge Building Bridges Transparency & Accountability to enable learning Orchestrating interaction by facilitating different perspectives Person-Centred Focus Ensuring transparent systems and processes are in place, and to find common ground and create shared ownership Ensuring exceptional service quality by tailoring solutions reflect back to the community and communicate the rationale based on individual client need to achieve person-centred behind decisions and actions to maintain accountability outcomes

Collaborating Across Portfolios Collaborating and coordinating across portfolios, and

Brokering challenging the status quo, in the best interests of the Mediating contrasting interests and reducing friction between Impartiality Victorian community multiple stakeholders Willingness to give frank and fearless advice

CAPABILITY FRAMEWORK FOR THE MODERN PUBLIC PURPOSE WORKFORCE CAPABILITY FRAMEWORK FOR THE MODERN PUBLIC PURPOSE WORKFORCE Find out more at vic.ipaa.org.au/programs-strategy Find out more at vic.ipaa.org.au/programs-strategy

46 IDEAS INTO ACTION LEADING PEOPLE AND CHANGE

Exploring and iterating new ideas to inform and validate solutions Mobilising people, resources and legitimacy to deliver public value

Future Acumen Tech Literacy Political & Bureaucratic Awareness Storytelling Genuinely and actively involving citizens, stakeholders Openness and willingness to create the conditions Operating political dynamics, bureaucratic procedures and Using narratives to articulate vision and information in and unusual suspects to generate ideas, design solutions for government to divest decision-making power intergenerational perspectives to ensure strategic support compelling ways and mobilise resources towards shared action to communities

Financing change Navigating Projects Prototyping & Iterating Inspired Policy & Service Design Understanding the many ways to liberate and use financial Effectively navigating projects, including using monitoring and Creatively processing different perspectives Applying knowledge and skills to mobilise and work with resources for innovation evaluation to achieve meaningful change and deliberating multiple options communities to deliver tailored, high impact services, projects and initiatives, and generating insights that feed into design and policy

Assertive risk-taking Inclusive Leadership Data Literacy & Evidence Agitating for change and using business acumen to create Creating a positive, inclusive culture where collaborating is Orchestrating interaction by facilitating different perspectives opportunities and identify continuous improvements fostered between people with different perspectives, ideas to find common ground and create shared ownership Reform Oversight and skills Ensuring exceptional service quality by tailoring solutions based on individual client need to achieve person-centred outcomes

Demonstrating Value Systems Thinking Articulating the value of new approaches and solutions Mobilising & Managing People Mediating contrasting interests and reducing friction between for decision-making purposes, as well as responding and Taking a whole-of-service, strategic and nimble approach multiple stakeholders Strategic Commercial Acumen articulating learnings from successes, pivots, and failures to recruitment, mobility and talent management. Coaching Ensuring exceptional service quality by tailoring solutions based staff, supporting learning opportunities, and inspiring and on individual client need to achieve person-centred outcomes empowering staff to perform at their best

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All events and programs are subject to change All events and programs are subject Please check our website for latest details. Please check our website for latest Details are current as at 1/9/2020. Details are current as at 1/9/2020.

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