María G. Hernández, Ph.D
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Page 1 of 4 María G. Hernández, Ph.D. 2454 Cameron Drive, Union City CA 94587 510.550.7182 [email protected] Overview Senior executive with 20 years’ experience in talent optimization strategies and operations. Leading project teams on large scale change initiatives within corporate, nonprofit, and educational settings that involve process improvement, strategy, and culture shift. Emphasis on working within healthcare, public health and technology sector. Experienced in strategic planning, process improvement, and large scale change management facilitation. Key Skills Content Areas Needs Assessment Strategic Planning Executive, Leadership and Diversity and Inclusion Competency Model Integrated Learning Management Development Team Development Development Solutions Performance Management Change Management Presentation Skills Meeting Design and New Employee On-boarding Corporate Culture and On-line collaboration Facilitation and Orientation Value Alignment platforms 360 Degree Feedback Latino Employee and Media Relations Consumer Behavior Experience 2010 – Current: Practice Leader, Global Consulting Services InclusionINC Major clients include: US Bank, ACT, Hospital Council of Central California (in partnership with Leap Solutions, LLC) Caterpillar Paving, PetSmart, JM Smuckers Responsible for developing assessment and consulting strategy using the InclusionSCORECARD™ and provide oversight to consulting engagements Support executive team with marketing, social media, and sales strategy for consulting engagements. 2012 – Current: President, Impact4Health A Joint Venture of InclusionINC and Visions INC Design and developed The Healing Edge™—a training initiative designed to improve health care team coordination, inclusive communications and collaboration for use by hospital clinical staff Currently creating Alameda County’s first Pay For Success Initiative addressing asthma related healthcare costs by focusing on the upstream social determinants of health. 2009 -2010: Managing Director-Western Region, Global Novations, LLC Cincinnati OH . Major clients include: Proctor and Gamble, Google, Montefiore Hospital, Limited Brands, Disney Interactive Media Group, Colorado Housing and Finance Authority, PG&E, CarQuest, and Raytheon Space and Airborne Systems . Consulting work involved designing and delivering new employee on-boarding programs, designing workshops focused on promoting and retaining women, delivering diversity and inclusion training, designing and delivering employee engagement programs with Employee Resource Groups and strategies for Inclusive Recruiting . Management responsibilities involved coordinating sales and business development and creating branding opportunities for the firm on the West coast. Page 2 of 4 1999–2009 Managing Principal, MGH CONSULTING, LLC Oakland, CA . Major clients include: Waste Management, Eureka Bank, MCI/Verizon Business, St. Luke’s Hospital/Sutter Health, National Economic and Development and Law Center, and Hewlett Foundation, The US Peace Corp, and Chiron Pharmaceuticals . Provided executive development to Executive Directors, Vice Presidents of Divisions and Board of Directors Chairs. Primary focus areas: Communication, Executive Presence, Collaboration, Stakeholder Engagement and Project Planning . Responsible for overall financial, marketing and legal obligations of the firm. 1986 – 1994 Assistant Dean for Special Programs Saint Mary’s College of Moraga California . Responsible for campus-wide outreach programs fostering multicultural awareness and sensitivity among students, faculty and administration . Supervise equal educational opportunity program designed for students of color or low-income students . Liaison with other campus student services utilized by ethnic minority students to sustain cultural sensitivity in services and program outreach . Evaluate campus policies and programs that impact students of color . Coordinate fund raising for unique program “Latinas in the 1990’s” featuring Dolores Huerta, Isabel Allende, Anna Chavez, Ellen Ochoa, and others 1992 – 1999 “Perspectives Series” Commentator KQED Radio FM 88.5 Record local and national interest commentaries to air within 2 minute format every month. Topics focused on entrepreneurship, Latinos, education, and corporate social responsibility 1988 – 1991 Lecturer, Woodrow Wilson Summer Institute in Public Policy and International Affairs, University of California at Berkeley, School of Public Policy Course: Communication Skills for Policy Analysis Education 2010 Authentic Leadership Seminar, Korn Ferry and Stanford University 1985 The University of Texas Austin, Texas Doctor of Philosophy, Community Psychology 1980 California State University Long Beach, California Bachelor of Arts, Major: Psychology Minor: Communications Graduated With Distinction Professional Honors 1994 Outstanding Member, Hispanic Chamber of Commerce -Contra Costa County 1987 – 1988 Kellogg Foundation Leadership Fellow for Minority Women in Mental Health Administration 1980 – 1984 Danforth Fellow 1980 – 1984 American Psychological Association Minority Fellow Past & Current American Psychological Association Memberships Division 27 Community Psychology Division 45 Ethnic Minority Issues American Society for Training and Development Northern California Human Resource Association Forum for Women Entrepreneurs, Silicon Valley EPIC-Empowered Partners in Consulting-Silicon Valley Page 3 of 4 Additional My personal website is at www.mariaghernandez.com Body of Work A Sampling of Consultations in Public, NonProfit and Corporate Settings Technical Support for Comprehensive Community Initiative, East San Jose Mayfair Neighborhood Hewlett Foundation, Palo Alto, CA The Hewlett Foundation’s Comprehensive Community Initiative targeted one neighborhood in East San Jose with a $7M investment to revitalize the neighborhood. The effort established a neighborhood council to assess needs, aligned existing agencies around those needs and developed grass roots leadership. MGH CONSULTING provided technical support to facilitate sessions and build capacity among existing nonprofits. When the lead agency, left the project, MGH CONSULTING was asked to assume additional responsibilities to support the project’s overall success. This work included board development, strategic planning, and program design over a 2 year period. Development of a Community Advisory Council St. Luke’s Hospital Foundation, San Francisco CA St. Luke’s Hospital and St. Luke’s Hospital Foundation retained MGH CONSULTING, LLC to support the development of a new community advisory council. The council was to be comprised of local residents, business owners, civic leaders and health advocates who would provide the Hospital with advice about improving community outreach efforts and feedback on patient relations among the unique populations that the Hospital serves. Working with both the Hospital executives and Foundation Board of Trustees, the firm facilitated several important internal processes to clarify the role of the council, establish its protocols and procedures, and then identify potential members. As a function of these efforts, MGH CONSULTING, LLC was also asked to review the Board of Trustees roles and responsibilities and to develop best practices that would improve board governance. Strategic Planning and Community Relations During Bankruptcy MCI, Ashburn VA MCI, formerly MCI/WorldCom emerged from bankruptcy on April 24, 2004 after two years of internal reorganization and restructuring. As part of its new corporate strategy and philosophy, MCI placed a high priority on ethics in corporate governance. Part of this effort required that all of its officers and senior executives cultivate and develop in others a strong value for diversity among employees, customers and suppliers. In California alone the company worked to fulfill this directive as part of a unique agreement developed with the Greenlining Institute, a grass roots organization focused on fair treatment of underserved communities, ethnic groups and the disabled. MGH CONSULTING, LLC provided guidance to MCI’s Office of Business Ethics, Law and Public Policy Department, and Mass Markets on a coordinated plan to establish a National Minority Consumer Affairs Council. It also provided technical advice on the process of developing, coordinating, and evaluating an enterprise-wide process for creating diversity awareness programs aimed at supplier diversity, workforce diversity, and targeted philanthropy. Page 4 of 4 Latino Employee On-Boarding Sessions Proctor and Gamble, Cincinnati OH Global Lead has designed and facilitated a series of retreats for new employees joining Proctor and Gamble for the past 10 years. These sessions are designed to retain African American, Latino, Asian employees in the early stages of their careers available to participants for phone/on-line coaching. As a Managing Director, Dr. Hernandez co-facilitated four of these intensive sessions in 2010 within P&G’s marketing, research and development and product distribution divisions. Since their inception, these “boot camps” have successfully raised the retention rates for these targeted employees because they are designed to increase the awareness of unwritten rules of success within the corporate culture, create skills for navigating the performance evaluation system and encourage connections with senior leaders within their employee resource groups. Pay for Success Initiative to Reduce Asthma Related Health Care Costs Impact4Health,