TQM and the Role of Customers' Orientation in Organizational
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4 YEARS Plus of GOV UDOM EMMANUEL.Cdr
F AK O WA T N IB E O M M N S R T E A V T O E G 4 YEARS TOUCHING LIVES May 2015 Job Creation 2016 Infrastructural Consolidation & Expansion 2017 Poverty Alleviation 2018 Economic & Political N Inclusion Wealth Creation May 2019 The Five-Point Agenda of Governor Udom Emmanuel AVIATION May 2019 INDUSTRIALIZATION DEVELOPMENT SMALL & RURAL & 2020 MEDIUM SCALE RIVERINE AREA ENTERPRISES DEVELOPMENT The next COMPLETION four 2021 years AGENDA INFRASTRUCTURE AGRICULTURE 2022 May 2023 SECURITY HUMAN CAPACITY DEVELOPMENT 02 www.akwaibomstate.gov.ng TOUCHING LIVES IN MORE WAYS ... n 11,000 hectares of coconut plantation n Over 1700km of roads n 3,240 hectares of cassava plantation in 15 LGAs (FADAMA) n 40 bridges n 49,318 registered rice farmers n Completion of the State Secretariat Annex n 450 youths trained on cocoa maintenance n Construction of 2nd airport runway (taxiway) n Subsidized fertilizers, oil palm & cocoa seedlings n Upgrade of Airport main runway to category 2 n Akwa Prime Hatchery -17,000 day old chicks weekly n Only state to own & maintain an airport independently n Free Improved Corn seedlings n n Flood control at Nsikak Eduok n Vegetable Green Houses Completion of Four Points by Sheraton Hotel n n International Worship Centre (on-going) Avenue, Uyo Roads & Oil Palm Processing Plant n n n Eket International Modern Market 21 Storey Intelligent office Agriculture Cassava Processing Mills n Airport Terminal building (under construction) complex...ongoing n Maize Shelling/Drying Mill Other Infrastructure n n Renovation of 85 Flats at n Rice Processing Mills Expansion of Shopping Mall at Ibom Wellington Bassey Army Barracks, n Over 1,200 hectares of rice cultivated Tropicana Entertainment Centre n Ibagwa n N300,000 grant to 250 beneficiaries under the Graduate Unemployment Completion of Governor’s Lodge, Lagos n Private Hangar for State aircraft Youth Scheme n Setting up of Ibom FADAMA Micro Finance Bank n Free medical services for children below 5 years, n Free & compulsory basic education in public schools pregnant women & the aged. -
Amended Master AFI RVSM Height Monitoring 26 Aug 2020.Xlsx
AFI RVSM DATABASE CURRENT AT 26 Aug 2020 ICAO Acft Type Reg. No. Operator Acft Op ICAO RVSM Yes/No RVSM Approval Date Operator Country B772 D2TED TAAG DTA Yes 23/09/2008 Angola B772 D2TEE TAAG DTA Yes 23/09/2008 Angola B772 D2TEF TAAG DTA Yes 23/09/2008 Angola B773 D2TEG TAAG DTA Yes 01/11/2011 Angola B773 D2TEH TAAG DTA Yes 01/11/2011 Angola B773 D2TEI TAAG DTA Yes 25/06/2014 Angola B773 D2TEJ TAAG DTA Yes 10/05/2016 Angola B773 D2TEK TAAG DTA Yes 15/02/2017 Angola B737 D2TBF TAAG DTA Yes 23/09/2008 Angola B737 D2TBG TAAG DTA Yes 23/09/2008 Angola B737 D2TBH TAAG DTA Yes 23/09/2008 Angola B737 D2TBJ TAAG DTA Yes 23/09/2008 Angola B737 D2TBK TAAG DTA Yes 19/12/2011 Angola C750 D2EZR Angolan Air Operator DCD Yes 18/02/2009 Angola E145 D2FDF AeroJet IGA Yes 23/07/2018 Angola C560 D2EBA AeroJet IGA Yes 29/07/2009 Angola E145 D2EBP AeroJet IGA Yes 29/08/2013 Angola C550 D2EPI EMCICA IGA Yes 30/11/2016 Angola F900 D2ANT Government of Angola IGA Yes 05/11/2014 Angola GLEX D2ANG Government of Angola IGA Yes 23/04/2008 Angola GLEX D2ANH Government of Angola IGA Yes 04/12/2017 Angola C550 D2GES Humbertico IGA Yes 19/12/2017 Angola E135 D2FIA SJL Aeronautica IGA Yes 08/02/2019 Angola C680 D2EPL Socolil-Aeronautica SOR Yes 28/03/2018 Angola B737 D2EWS Sonair SOR Yes 07/12/2010 Angola B737 D2EVW Sonair SOR Yes 07/12/2010 Angola B721 D2ESU Sonair SOR Yes 13/09/2006 Angola BE40 A2WIN NAC Botswana NAC Yes 29/04/2011 Botswana BE40 A2DBK FT Meat Packaging Processing IGA Yes 13/05/2011 Botswana GLEX OK1 Botswana Defence Force BDF Yes 21/10/2009 Botswana C550 A2BCL BCL BCL Yes 06/10/2011 Botswana H25B A2MCB Kalahari Air Services IGA Yes 23/01/2013 Botswana B722 XTBFA Government of Burkina Faso IGA Yes 12/04/2007 Burkina Faso E170 XTABS Air Burkina VBW Yes 29/12/2017 Burkina Faso E170 XTABT Air Burkina VBW Yes 29/12/2017 Burkina Faso E190 XTABV Air Burkina VBW Yes 27/06/2019 Burkina Faso E190 XTABY Air Burkina VBW Yes 27/06/2019 Burkina Faso E190 XTABZ Air Burkina VBW Yes 27/06/2019 Burkina Faso B752 D4CBP TACV. -
Global Volatility Steadies the Climb
WORLD AIRLINER CENSUS Global volatility steadies the climb Cirium Fleet Forecast’s latest outlook sees heady growth settling down to trend levels, with economic slowdown, rising oil prices and production rate challenges as factors Narrowbodies including A321neo will dominate deliveries over 2019-2038 Airbus DAN THISDELL & CHRIS SEYMOUR LONDON commercial jets and turboprops across most spiking above $100/barrel in mid-2014, the sectors has come down from a run of heady Brent Crude benchmark declined rapidly to a nybody who has been watching growth years, slowdown in this context should January 2016 low in the mid-$30s; the subse- the news for the past year cannot be read as a return to longer-term averages. In quent upturn peaked in the $80s a year ago. have missed some recurring head- other words, in commercial aviation, slow- Following a long dip during the second half Alines. In no particular order: US- down is still a long way from downturn. of 2018, oil has this year recovered to the China trade war, potential US-Iran hot war, And, Cirium observes, “a slowdown in high-$60s prevailing in July. US-Mexico trade tension, US-Europe trade growth rates should not be a surprise”. Eco- tension, interest rates rising, Chinese growth nomic indicators are showing “consistent de- RECESSION WORRIES stumbling, Europe facing populist backlash, cline” in all major regions, and the World What comes next is anybody’s guess, but it is longest economic recovery in history, US- Trade Organization’s global trade outlook is at worth noting that the sharp drop in prices that Canada commerce friction, bond and equity its weakest since 2010. -
Akwa Ibom Vo L U M E 1 , N U M B E R 1
Explore Akwa Ibom Vo l u m e 1 , N u m b e r 1 UGE: Building an Akwa Ibom for all Akwa Ibom: An Investment Destination People, Arts & Culture www.akwaibomstate.gov.ng f © Ministry of Information & Strategy 2021 Free Copy for more on Akwa Ibom CALL our Info HOTLINE 070 0000 0001 call, text & whatsapp www.akwaibomstate.gov.ng Inside... Inside Akwa Ibom Quick Facts 04 Editorial Suite 05 Now, Akwa Ibom is Home 10 Akwa Ibom is Home to Foreigners 12 Akwa Ibom is a Destination for any Serious Business Person 12 Tropicana Mall 16 Investment Opportunities 18 Akwa Ibom Udom Emmanuel in the Eye of Others 23 The People and Culture 07 Some Places of Interest 29 ...Potentials Tourism The Bridge of No Return The 21 Storey 13 Ibeno Beach 14 09 Dakkada Tower Ikot Ekpene Raffia UGE: Building an Ibom Air: Redefining the 21 Akwa Ibom for all 26 Nigerian airspace' Editorial Team Publisher Editor Graphics The Ministry of Information and James Edet Nsikan Ekwere Strategy/Nouveau Edge PR Edidiong George Production Editors Editor-in-Chief Aniekan Ukpong Photography Comrade Ini Ememobong Idris Mabadeje Mbedabasi Etim (Carrot) Editorial Adviser Ubokobong Udo Akpan Contributors Inyang Jameson Annie Essienette Concept Glory James General Editor Nouveau Edge PR Marvelous Friday © A Production of The Ministry of Information and Strategy/Nouveau Edge PR for more on Akwa Ibom, call our Info HOTLINE 070 0000 0001 03 Explore call, text & whatsapp Akwa Ibom AKWA IBOM Quick facts Dakkada Tower, Uyo Area: 7,249 Square kilometers o 0 Ibom Location: Lying between Latitudes 4 32" and 5 33" Connection, Uyo North and Longitudes 7035 and 8025 east. -
Impacts of COVID 19 on Supply Chain Operations in Nigeria
International Journal of Business and Management Invention (IJBMI) ISSN (Online): 2319-8028, ISSN (Print):2319-801X www.ijbmi.org || Volume 9 Issue 4 Ser. I || Apr. 2020 || PP 43-52 Impacts of COVID 19 on supply chain operations in Nigeria. Adepoju Ibrahim, Babatunde Fellow of PhD, City University, Cambodia Abstract: Recent COVID 19 had plunged the world into broken supply chain which Nigeria is not an exemption. Many manufacturers and service providers in the country are already experiencing severe shortage of Essential and non-essential raw materials including medical and pharmaceuticals products, in addition to intermediate inputs. This has implications for capacity utilisation, employment generation and retention and adequacy of products’ supply to the domestic market, it appears that nobody seems to know where to get these supplies from, nor do they understand what the real demand and supply actually is. Most countries had shot down their factory, the level productivity and efficient capacities had dropped, most nations stock exchange market crashed, most had closed their borders against Imports and Exports, Financial institutions weakening owing to excessive withdrawal of funds due to speculation on long period of lock down, Intra and inter regional trade affected, mobility of labour and other factors of production static (immobilised), seaports and Airports shut down, and some offering skeletal services, and peasants are no longer working at their farms and workshops. Oil prices dropping drastically. All the above is in addition to existing infrastructural and budgetary deficit in Nigeria like declining foreign reserve, falling global oil price, Excess Crude Account balance ,dependence on crude oil proceeds, heavy debt portfolio, debt servicing, slow pace of foreign direct investment, Fiscal indiscipline and heavy monetary burden. -
Citizens' Budget 2021
AKWA IBOM STATE CITIZENS’ BUDGET 2021 Table of Content Page Table of Contents - - - - - 1 The Governor’s Portrait - - - - - 2 Code of Arms - - - - - - 3 The Governor’s Mandate - - - - - 4 The Governor’s Statement - - - - - 5 - 6 Foreword - - - - - - - 7 - 8 Preface - - - - - - - 9 - 10 Budget Summary, 2021 - - - - - 11 - 16 Sectorial Allocation - - - - - - 17 - 25 2021 Budget Breakdown - - - - - 26 Top Capital Projects - - - - - - 27 The Citizens’ Projects Scenario of Udom’s Administration - 28 - 29 Participation at the 2021 Budget Breakdown - - 30 Akwa Ibom Citizens’ Budget 2021 01 THE GOVERNOR’S PORTRAIT Akwa AkwaIbom IbomCitizens’ Citizens’ Budget Budget 2021 2021 02 02 Akwa Ibom Citizens’ Budget 2021 03 THE GOVERNOR’S MANDATE Akwa Ibom Citizens’ Budget 2021 04 2021 CITIZENS' BUDGET “BUDGET OF ECONOMIC RECONSTRUCTION” In the Mist of Global Uncertainties THE GOVERNOR'S STATEMENT Fellow Akwa Ibom Citizens, when I presented your 2021 Budget for legitimization in the State's House of Assembly on 20th October, 2020, I did so with mix feelings: (1) I was saddened by the increasing global uncertainties which tend to reduce the available funds for the implementation of government budget and (2) As a people, our travail in the fight against the vicious pandemic did not come to naught as we still remain one of the Mr. Udom Emmanuel states with least infections in Nigeria. I The Executive Governor Akwa Ibom State return all glory to God. Let me also use this opportunity to once again console with families and households who lost their loved ones to death as a result of coronavirus-related illnesses. I pray for the repose of their souls. -
Airline Business Daily2
Airline Business Daily From NEWS FROM IATA AGM iN SEOUL l SUNDAY 2 JUNE 2019 Walter Cho took the helm in April Ethiopian 2“will be last one” to restore Max Ethiopian Airlines will be the last airline globally to re- sume flights with the Boeing 737 Max once it has been certified to return to service. Ethiopian chief executive Tewolde Gebremariam told reporters during the AGM that the African carrier will only restart flights with the type “after the regulators decide and when we see air- lines start flying it”, adding: “We will be the last one”. Three months after the 10 March accident involving flight ET302, Gebremariam says it is too early to make a judgement on the Federal Aviation Administration’s (FAA) investigation into the BillyPix cause of the crash as it is still a work in progress. “Let’s see how they [the FAA] are going to handle it. KOREA CHANGE Let’s see the complete solu- Airline chief Walter Cho puts partnerships at the heart of SkyTeam carrier’s strategy tion and also the certifica- tion. Let’s also see if they can Korean Air chairman and chief of this year’s AGM coincides with opportunities and challenges convince the other regula- executive Walter Cho believes the 50th anniversary of when that the industry is facing. tors - then we can only make that IATA remains as relevant as Cho’s grandfather, Cho Choong “This year we are looking at an opinion,” he says. ever, especially when it comes to Hoon, purchased struggling car- the future of the industry, and the Gebremariam says Ethio- how airlines work together. -
Adapt Or Perish – Alice Hills
LBS Breakfast Session Adapt or Perish – Alice Hills It’s not just about sustainability but an economic necessity Presented by Bismarck Rewane CEO, Financial Derivatives Company Ltd. February 5th, 2020 January Snapshot Stock & Capital markets = Equity + debt The future of capitalism Policy and Politics Domestic Economic Performance & Outlook February Outlook New Decade, New Paradigm 3 4 Nigeria in the New Decade (2020-2030) Transition from bank based economy to market based economy 5,000.00 Improved sector diversity in the 4,657.58 4,500.00 4,391.91 bourse market 4,000.00 3,740.33 3,500.00 3,246.97 Sectors: banking, consumer 3,000.00 3,049.78 2,500.00 goods, industrial, oil & gas, 2,000.00 1,500.00 1,520.67 insurance, telecoms 1,365.30 1,000.00 1,067.70 793.72 762.04 500.00 Telecommunications sector - 2015 2016 2017 2018 2019 accounts for 24% of total market T.Bill (bn) FGN Bonds (bn) capitalization Banking sector influence is a declining function of time 5 Nigeria in the New Decade (2020 – 2030) Nigeria must lift aggregate investment from $87bn (19.5% of GDP) to above $110bn in 2-3years Gross Fixed Investment ($'bn) 120 $110bn 100 80 98.2 80.2 87.4 60 59.6 40 55.3 20 0 2016 2017 2018 2019 2020 Source: EIU Using the mixed economic model 6 7 Points of Inflection You Cannot Ignore Higher inflation Lower interest rates Falling disposable income Stable naira Lower corporate revenues Falling external reserves Aggressive tax mobilization 7 Nigeria in the New Decade (2020 – 2030) The Imponderables Events Impact Border closure reversal Disruptive -
Service Quality and Passenger Satisfaction in Air Transportation in a Developing Economy: Evidence from Nigeria
Available online at http://docs.lib.purdue.edu/jate Journal of Aviation Technology and Engineering 10:1 (2021) 30–44 Service Quality and Passenger Satisfaction in Air Transportation in a Developing Economy: Evidence from Nigeria Obioma R. Nwaogbe1, Innocent C. Ogwude2, Ejem E. A.2, and Pius A.3 1Nigeria Maritime University Okerenkoko, Warri 2University of Technology, Owerri 3Manchester Metropolitan University Abstract This study investigates the quality of service provided for air travel in Nigeria and the level of satisfaction of passengers with the service encountered. It does so by focusing on both the airports and the airlines as service providers. In that way, the study captures much of the effects of the organizational culture, employee behavior, and general norms which influence passenger attitudes. The SERVQUAL model was used in measuring the five dimensions of service. Domestic travel only was studied, with data obtained from well-structured questionnaires to evaluate perception–expectation gaps in airports as well as in airlines. The overall gap score of the Nigerian airports shows an average airport quality of service with a value of 21.8179. This reveals that the perceived service quality is less than passengers’ expectations in Nigerian airport service operations. In the same vein, the gap score of the Nigerian airlines shows an average airline quality-of-service gap with a value of 21.32, which is generally low. This means that the passengers or customers of the airlines during the response period were expecting more service quality from the airlines in the country. The level of service at Nigerian airports needs to be improved so as to encourage passengers to use the airports and as well reduce many queues at baggage collection areas. -
Amended Master AFI RVSM Height Monitoring 19 Nov 2019.Xlsx
AFI RVSM DATABASE CURRENT AT 19 Nov 2019 ICAO Acft Type Reg. No. Operator Acft Op ICAO RVSM Yes/No RVSM Approval Date Operator Country B772 D2TED TAAG DTA Yes 23/09/2008 Angola B772 D2TEE TAAG DTA Yes 23/09/2008 Angola B772 D2TEF TAAG DTA Yes 23/09/2008 Angola B773 D2TEG TAAG DTA Yes 01/11/2011 Angola B773 D2TEH TAAG DTA Yes 01/11/2011 Angola B773 D2TEI TAAG DTA Yes 25/06/2014 Angola B773 D2TEJ TAAG DTA Yes 10/05/2016 Angola B773 D2TEK TAAG DTA Yes 15/02/2017 Angola B737 D2TBF TAAG DTA Yes 23/09/2008 Angola B737 D2TBG TAAG DTA Yes 23/09/2008 Angola B737 D2TBH TAAG DTA Yes 23/09/2008 Angola B737 D2TBJ TAAG DTA Yes 23/09/2008 Angola B737 D2TBK TAAG DTA Yes 19/12/2011 Angola C750 D2EZR Angolan Air Operator DCD Yes 18/02/2009 Angola E145 D2FDF AeroJet IGA Yes 23/07/2018 Angola C560 D2EBA AeroJet IGA Yes 29/07/2009 Angola E145 D2EBP AeroJet IGA Yes 29/08/2013 Angola C550 D2EPI EMCICA IGA Yes 30/11/2016 Angola F900 D2ANT Government of Angola IGA Yes 05/11/2014 Angola GLEX D2ANG Government of Angola IGA Yes 23/04/2008 Angola GLEX D2ANH Government of Angola IGA Yes 04/12/2017 Angola C550 D2GES Humbertico IGA Yes 19/12/2017 Angola E135 D2FIA SJL Aeronautica IGA Yes 08/02/2019 Angola C680 D2EPL Socolil-Aeronautica SOR Yes 28/03/2018 Angola B737 D2EWS Sonair SOR Yes 07/12/2010 Angola B737 D2EVW Sonair SOR Yes 07/12/2010 Angola B721 D2ESU Sonair SOR Yes 13/09/2006 Angola BE40 A2WIN NAC Botswana NAC Yes 29/04/2011 Botswana BE40 A2DBK FT Meat Packaging Processing IGA Yes 13/05/2011 Botswana GLEX OK1 Botswana Defence Force BDF Yes 21/10/2009 Botswana C550 A2BCL BCL BCL Yes 06/10/2011 Botswana H25B A2MCB Kalahari Air Services IGA Yes 23/01/2013 Botswana B722 XTBFA Government of Burkina Faso IGA Yes 12/04/2007 Burkina Faso E170 XTABS Air Burkina VBW Yes 29/12/2017 Burkina Faso E170 XTABT Air Burkina VBW Yes 29/12/2017 Burkina Faso E190 XTABV Air Burkina VBW Yes 27/06/2019 Burkina Faso E190 XTABY Air Burkina VBW Yes 27/06/2019 Burkina Faso E190 XTABZ Air Burkina VBW Yes 27/06/2019 Burkina Faso B752 D4CBP TACV. -
Nigeria Next Level
NIGERIA NEXT LEVEL “Nigeria is so peculiar and dramatic. Even talking about the potentials before we talk about the negativities, Nigeria is a nation for perpetual study. I think in Nigeria, it is the potential which hits people and makes them believe in Nigeria.” Wole Soyinka, Playwright, Poet and Nobel Prize Laureate I came across this quote during my first months in Nigeria, back in 2009. I had grown up as a disciple of Winston Churchill, utilising his positive and inspirational words to drive me forward during every challenge that I faced. However, the words of Soyinka struck me deeply and I began to look at Nigeria in a whole new light. I began to immerse myself within the culture, cuisine and the spiritual side of the nation. With this, I saw the potential in myself and saw that Nigeria truly is a land of opportunities. During my time in Nigeria, I met my wife who gave birth to our first daughter here and we began our life together. I feel that I owe a great debt to the country. I may be Austro-Brazilian but I’ll always have Nigeria in my heart. This source book, and our documentary that was released in April 2019, are our small attempts to repay the country by showcasing to the world the potential of this beautiful land. I believe in Nigeria and like Wole Soyinka, see it as an evolving nation for perpetual study. I hope that Nigeria: Next Level provides you with a strong example of the country’s potential and makes you too, believe in Nigeria. -
4 YEARS Plus of GOV UDOM EMMANUEL.Cdr
F AK O WA T N IB E O M M N S R T E A V T O E G 4 YEARS TOUCHING LIVES May 2015 Job Creation 2016 Infrastructural Consolidation & Expansion 2017 Poverty Alleviation 2018 Economic & Political N Inclusion Wealth Creation May 2019 The Five-Point Agenda of Governor Udom Emmanuel AVIATION May 2019 INDUSTRIALIZATION DEVELOPMENT SMALL & RURAL & 2020 MEDIUM SCALE RIVERINE AREA ENTERPRISES DEVELOPMENT The next COMPLETION four 2021 years AGENDA INFRASTRUCTURE AGRICULTURE 2022 May 2023 SECURITY HUMAN CAPACITY DEVELOPMENT 02 www.akwaibomstate.gov.ng TOUCHING LIVES IN MORE WAYS ... n 11,000 hectares of coconut plantation n Over 1700km of roads n 3,240 hectares of cassava plantation in 15 LGAs (FADAMA) n 40 bridges n 49,318 registered rice farmers n Completion of the State Secretariat Annex n 450 youths trained on cocoa maintenance n Construction of 2nd airport runway (taxiway) (on-going) n Subsidized fertilizers, oil palm & cocoa seedlings n Upgrade of Airport main runway to category 2 n Akwa Prime Hatchery -17,000 day old chicks weekly n Only state to own & maintain an airport independently n Free Improved Corn seedlings n n Flood control at Nsikak Eduok n N300,000 grant to 250 beneficiaries under the Graduate Unemployment Completion of Four Points by Sheraton Hotel (on-going) Avenue, Uyo Roads & Youth Scheme n n n International Worship Centre (on-going) 21 Storey Intelligent office Agriculture Over 1,200 hectares of rice cultivated n Eket International Modern Market (on-going) complex...ongoing n Setting up of Ibom FADAMA Micro Finance Bank Other