Zune Product Guide IMPORTANT SAFETY Zune and Zune Earphones INFORMATION Hearing Loss Zune Can Be Loud Enough to Permanently Damage Your Hearing

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Zune Product Guide IMPORTANT SAFETY Zune and Zune Earphones INFORMATION Hearing Loss Zune can be loud enough to permanently damage your hearing. To protect your hearing when using Read these instructions. Zune: Read this guide for important safety and health information and the Keep these instructions. Keep the volume low terms of the Limited Warranty that cover the Zune device that you Set the volume loud enough to hear clearly in quiet have purchased. Heed all warnings and follow all instructions. surroundings, and no louder. Do not use near water. » Do not increase the volume after you start This document includes important information This symbol identifies safety and health listening. Your ears can adapt over time so that about several Zune products. Refer to the sections messages in this Product Guide and Clean only with dry cloth. high volume sounds normal, but the high volume listed below that apply to the features of other product manuals. may still damage your hearing. your device. Use in accordance with the manufacturer’s » Do not increase the volume to block out outside instructions. noise. The combination of outside noise and Do not use near any heat sources. sound from your headphones can damage your hearing. Sealed or noise-canceling headphones Only use attachments/accessories specified by can reduce outside noise so that you don’t have the manufacturer. to turn up the volume. If you can’t understand someone nearby speaking Unplug this product during lightning storms or Table of Contents normally, turn down the volume. Sound that drowns when unused for long periods of time. out normal speech can damage your hearing. Even with sealed or noise-canceling headphones, you Refer all servicing to qualified personnel. Servicing Important Safety Information 1 Disposal of Waste Electrical and should be able to hear nearby people speak. Electronic Equipment 4 is required when the product has been damaged in Zune and Zune Earphones 1 any way, such as the AC adapter is damaged, liquid Minimize your time listening to loud sound Warranty 4 has been spilled into the product, the product has The more time you spend exposed to loud sound, the Zune Device 2 been exposed to rain or moisture, does not operate more likely you are to damage your hearing. The louder Extended Warranty 8 normally, or has been dropped. the sound, the less time it takes to damage hearing. All Zune Products 3 Digital Rights Management 8 WARNING To reduce the risk of fire or shock, do » Minimize your time listening to loud sound. At Zune and Zune AC Adapter 3 not expose this product to rain or moisture. maximum volume, listening to music on Zune Patent Information 8 with Zune Earphones can permanently damage Zune, Zune Wireless Remote, and your hearing in 15 minutes. Customer Support Options 8 Zune FM Transmitter with AutoSeek 3 » Even lower volumes can damage hearing if you Zune Wireless Remote 4 For Customers in the United States 9 are exposed for many hours. Zune Earphones and Zune Wireless Remote 4 » All of the sound that you are exposed to during a Avoid Infections with Zune Earphones All Zune Products Usage and Cleaning day adds up. If you are exposed to other loud Dirty Zune Earphones can lead to ear infections. WARNING! Use in accordance with these instructions. sound, it takes less time listening to Zune at high Clean your premium earphones frequently with an Failure to properly set up, use, and care for this volumes to cause hearing damage. Do not use near any heat sources. antiseptic, such as isopropyl alcohol. If the product can increase the risk of serious injury » To safely use Zune with no time limit, keep the earphones cause irritation, stop using them. This or death, or damage to the device or devices. Only use attachments/accessories specified volume low enough that you can carry on a could be a sign of infection, or lead to infection. Read this guide and keep all printed guides for by Microsoft. conversation with people nearby. future reference. For replacement guides, go to Clean only with dry cloth. Replacement headphones may be louder Zune Device www.zune.net/support or refer to the Customer Support Options section for contact information. Other headphones may be louder than Zune Battery Safety Zune and Zune AC Adapter Earphones, even if the volume control setting is the The Zune device contains a built-in battery, improper Do Not Attempt Repairs same. When you change headphones, always reset AC Powered Devices use of which may result in explosion. Do not heat, Do not attempt to take apart, open, service, or modify the volume starting from a low level. These precautions apply to all products that plug open, puncture, mutilate, or dispose of the product in the product or power supply. Doing so could present into a standard wall power outlet. Be aware of hearing loss symptoms fire. Do not leave Zune in direct sunlight for an the risk of electric shock or other hazard. Any extended period of time, which could cause melting Stop using Zune and have your hearing checked if: evidence of any attempt to open and/or modify the Failure to take the following precautions can result or battery damage. device, including any peeling, puncturing, or removal » You experience any hearing loss. in serious injury or death from electric shock or fire of any of the labels, will void the Limited Warranty. or in damage to the device. » You hear ringing in your ears. Boarding Aircraft Before boarding any aircraft or packing a Zune Refer all servicing to qualified personnel. Servicing » Your speech sounds muffled. is required when the product has been damaged in To select an appropriate power source for wireless device in luggage that will be checked, turn your device: » Sound seems dull or flat. the product off. This wireless device can transmit any way, such as the AC adapter has been damaged, liquid has been spilled into the product, the product It is a good idea to have your hearing checked radio frequency (RF) energy, much like a cellular » Use only the power supply unit that came with has been exposed to rain or other types of moisture, regularly by an audiologist. telephone, when the wireless device is turned on. your device or that you received from an the product does not operate normally, or the Turn off Zune wireless when using the Zune device in authorized repair center. For more information, see www.zune.net/health. flight. To do this, go to Settings, select Wireless, and product has been dropped. » Do not use non-standard power sources, such as then select Off. Do not use the Zune FM Transmitter Be Aware of Your Surroundings Heed all warnings and follow all instructions. generators or inverters, even if the voltage and accessory with the Zune device in flight. frequency appear acceptable. Only use AC power Do not use Zune Earphones or watch videos while Do Not Use Near Water driving, cycling, or walking near traffic. Avoid provided by a standard wall outlet. adjusting Zune FM Transmitter controls while Do not use this product near water. To reduce the risk driving. It is safest to adjust the controls while of fire or shock, do not expose this product to rain or Zune, Zune Wireless Remote, and stopped or have a passenger adjust them. other types of moisture. Zune FM Transmitter with AutoSeek Always keep the volume low enough to hear people Cable and Cord Safety Caution: Exposure to Radio Frequency Radiation. talking and sounds that might indicate danger, like Arrange all cables and cords so that people and pets To comply with FCC RF exposure compliance fire alarms. are not likely to trip over or accidentally pull on them requirements, this device must not be co-located as they move around or walk through the area. Do or operating in conjunction with any other antenna not allow children to play with cables and cords. or transmitter.

Zune Wireless Remote Disposal of Waste Electrical and A. WARRANTIES. suitable packaging that provides an adequate Warnings Electronic Equipment » 1 Year Express Warranty. Subject to the terms degree of protection against damage during transit to the location specified by Microsoft. Do not open, heat, recharge, disassemble, put in and conditions of this Limited Warranty, Microsoft This symbol means that the disposal of this product Except as otherwise required by legislation in backwards, expose contents to water or dispose of warrants to you only (the original purchaser), that may be regulated. Disposal with household waste your jurisdiction, costs associated with transport batteries in fire. under normal use and service, the Zune Product will may therefore be restricted. It is your responsibility (including packaging) for warranty service shall to comply with applicable recycling law or substantially conform with the accompanying Replace the battery only with the same or equivalent be at your expense. regulations pertaining to electrical and electronic printed user instruction materials for a period of 1 type (CR2032). Danger of explosion if battery is waste. Separate collection and recycling will help to year starting as of the date of your sales receipt (the 3 Delete or remove any files or data you consider incorrectly replaced. conserve natural resources and prevent potential “Warranty Period”). private or confidential prior to sending the Zune Product to Microsoft. Precautions negative consequences for human health and the » Implied Warranty. You may also have an implied environment, which inappropriate disposal could warranty and/or condition under the laws of some Failure to follow the above instructions may Do not pick up the battery using tweezers or other cause due to the possible presence of hazardous jurisdictions, which is hereby limited to the duration result in delays, cause you to incur additional metal tools as this may cause a short circuit which substances in electrical and electronic equipment. of the Warranty Period. Some jurisdictions do not charges, or may void your warranty. could shorten battery life. For more information about where to drop off your allow limitations on how long an implied warranty Keep battery out of reach of children. If swallowed, electrical and electronic waste, please or condition lasts, so the foregoing limitation may C. EXCLUSIVE REMEDY. seek medical assistance immediately. The battery contact your local city/municipality office, not apply to you. During the Warranty Period and subject to applicable case may break and the battery fluids may damage your household waste disposal service, or law, Microsoft will, at its option and as your stomach or intestines. the shop where you purchased this product. As to any defects discovered after the Warranty exclusive remedy for breach of this Limited Warranty Period, there is no warranty or condition of any kind. or any implied warranties: Dispose of batteries in accordance with local and national disposal regulations, including those Warranty B. OBTAINING WARRANTY SERVICE. » Repair or replace a defective Zune Product, or governing the recovery and recycling of waste » Following return of your Zune Product, make To receive instructions for obtaining repair or electrical and electronic equipment (WEEE). PLEASE READ THIS LIMITED WARRANTY payment to you for the allowable damages that replacement warranty services you must call: CAREFULLY TO UNDERSTAND you incur in reasonable reliance but only up to the YOUR RIGHTS AND OBLIGATIONS! Within the United States: Zune Earphones and Zune Wireless Remote amount of the purchase price that you paid for your 877-GET-ZUNE (877-438-9863) Zune Product. This refund may include a deduction The Zune headphones and Zune wireless remote LIMITED WARRANTY You must also: for depreciation based on your actual use. contain low intensity magnets. They may disrupt the The term “Zune Product” means the Microsoft Zune proper operation of pacemakers and erase devices device, including (when considered as a whole) the 1 Submit proof of purchase in the form of a » Any replacement parts or Zune Product will be new storing magnetic data (such as ATM or credit cards) Microsoft software embedded in microprocessors bona fide, dated bill of sale, receipt, or invoice (or or refurbished or serviceably used, comparable in within the Zune and Zune-compatible hardware and should be kept a few inches away from any items a copy) evidencing that your request for service function and performance to the original part or manufactured by or for Microsoft, whether included is made within the Warranty Period. Zune Product, and warranted for the remainder of that are sensitive to magnetic fields. with the Zune device or purchased separately. Use the original Warranty Period or 30 days from the of the Zune Product constitutes acceptance of these 2 Follow Microsoft’s shipping and other terms and conditions. If you choose not to accept instructions if it determines that all or part of date of shipment of the Zune Product back to you, these terms and conditions, return the unused your Zune Product requires return for repair or whichever is longer. Zune Product in its original packaging within 5 days replacement. To obtain the warranty service, after purchase. you must take or deliver the Zune Product in

» YOU AGREE THAT MICROSOFT IS NOT LIABLE TO Warranty is prohibited by such laws, it shall be null This Limited Warranty does not cover your data or G. ADDITIONAL CONDITIONS. YOU FOR ANY LOSS OF YOUR DATA OR CONTENT and void, but the remainder of the Limited Warranty any separate software or content whether or not » The software included in the Zune Product is RESULTING FROM MICROSOFT’S REPAIR OR shall remain in full force and effect. packaged or included with the Zune Product, or any licensed to you, not sold. You are licensed to use REPLACEMENT OF YOUR ZUNE PRODUCT. Zune accessories or peripheral devices that are not such software only in your Zune Product and you » After the Warranty Period has expired, Microsoft E. EXCLUSIONS FROM LIMITED WARRANTY. manufactured by or for Microsoft. may not reverse engineer it, except as expressly may charge you a fee for its efforts to diagnose This Limited Warranty shall not apply and Microsoft permitted by applicable law notwithstanding and/or service any Zune Product-related problems. has no liability under this Limited Warranty if the F. EXCLUSION OF CONSEQUENTIAL, INCIDENTAL, this limitation. AND CERTAIN OTHER DAMAGES and LIMITATION Zune Product: » You are solely responsible for your compliance » Microsoft will use commercially reasonable efforts OF LIABILITY. to diagnose and attempt to correct, or suggest » suffers scratches, cracks, or other cosmetic with applicable copyright laws in your use of solutions for, Zune Product defects that are damage as a result of normal wear and tear TO THE FULL EXTENT ALLOWED BY LAW, MICROSOFT music and video content with the Zune Product. IS NOT LIABLE FOR ANY: covered by this Limited Warranty. MICROSOFT and/or accident or abuse; » Your Zune Product and its internal components DOES NOT PROVIDE ANY WARRANTIES » is used with non-Microsoft hardware products or (i) CONSEQUENTIAL OR INCIDENTAL DAMAGES; are new pursuant to industry standards, unless REGARDING ITS WARRANTY SERVICES AND, software not licensed by Microsoft (including (ii) DAMAGES OR LOSS OF ANY NATURE WHATSOEVER otherwise indicated on the Zune Product retail EXCEPT FOR THE PRECEDING SENTENCE, but not limited to adaptors and power supply RELATING TO LOST PROFITS, LOSS OF DATA OR packaging as “Refurbished”. DISCLAIMS ALL DUTIES (IF ANY) OF sources) or which are otherwise not compatible; PRIVACY OR CONFIDENTIALITY, ANY INABILITY TO USE » You agree to comply with all applicable export WORKMANLIKE EFFORT OR OF LACK OF ALL OR PART OF THE ZUNE PRODUCT, PERSONAL NEGLIGENCE. » is used for commercial purposes (including laws and regulations if you export the Product rental or lease); INJURY, OR ANY FAILURE TO MEET ANY DUTY outside of the United States. (INCLUDING BUT NOT LIMITED TO ANY LACK OF » is modified or tampered; NEGLIGENCE OR OF WORKMANLIKE EFFORT); OR » This Limited Warranty applies to the original purchaser only and may not be assigned or D. NO OTHER WARRANTIES. » is damaged by Acts of God, power surge, misuse, (iii) INDIRECT, SPECIAL, OR PUNITIVE DAMAGES transferred. However, some jurisdictions extend The express warranty stated in Section A is the only abuse, negligence, accident, wear and tear, ARISING OUT OF RELATING IN ANY WAY TO THE ZUNE the protection of implied warranties to express warranty made to you and is provided in lieu mishandling, misapplication, intrusion of or PRODUCT. subsequent consumers and therefore this of all other express or implied warranties and exposure to liquids, or other causes unrelated to limitation may not apply to you. conditions (if any) including any created by any other defective materials or workmanship; THE FOREGOING APPLIES EVEN IF MICROSOFT OR ANY documentation or packaging. No other warranties or SUPPLIER OR AGENT HAS BEEN ADVISED OF THE » serial number is defaced, altered, or removed; conditions are made with respect to the Zune POSSIBILITY OF SUCH LOSSES OR DAMAGES; EVEN IN H. GOVERNING LAW. Product or the warranty services by any person, » is damaged by programs, data, viruses, or files, THE EVENT OF FAULT, TORT (INCLUDING NEGLIGENCE), This Limited Warranty is valid only in the United States including but not limited to Microsoft and its or during shipments; STRICT OR PRODUCT LIABILITY, MISREPRESENTATION of America. The laws of the State of Washington, U.S.A., OR OTHER REASON; AND EVEN IF ANY REMEDY FAILS suppliers. No information (oral or written) or » is not used in accordance with the accompanying will apply to this Limited Warranty. OF ITS ESSENTIAL PURPOSE. Some jurisdictions do suggestions given by Microsoft, its agents or documentation and use instructions; or suppliers, or its or their employees, shall not allow the exclusion or limitation of incidental or I. QUESTIONS? » is opened, disassembled, repaired, modified, or consequential damages, so the above limitations or create a warranty or condition or expand the Within the United States, please see scope of this Limited Warranty. Also, there is no altered by other than Microsoft authorized repair exclusions may not apply to you. centers. www.zune.net/support or call 877-GET-ZUNE warranty or condition of title, quiet enjoyment, or (877-438-9863). non-infringement in the Zune Product. You may have greater rights existing under legislation in your jurisdiction. Where any term of this Limited

Extended Warranty Patent Information For Customers in the United States This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: During the first twelve months of ownership, you can United States and/or international patents pending. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant (1) This device may not cause harmful interference, extend the original warranty for an additional 1 year. to part 15 of the FCC Rules. These limits are designed and Go to www.zune.net/warranty for details. to provide reasonable protection against harmful Customer Support Options interference in a residential installation. This (2) This device must accept any interference equipment generates, uses and can radiate radio received, including interference that may cause Digital Rights Management frequency energy and, if not installed and used in undesired operation. For information about Zune, read all printed accordance with the instructions, may cause harmful documentation. If you still have a question, go to interference to radio communications. However, Declaration of Conformity Content owners use Windows Media digital rights www.zune.net to search our knowledge base, and to there is no guarantee that interference will not occur Model Name: Zune management technology (WMDRM) to protect their get support using chat or e-mail. in a particular installation. If this equipment does intellectual property, including copyrights. This cause harmful interference to radio or television Trade Name: Microsoft Corp. reception, which can be determined by turning the device uses WMDRM software to access WMDRM- equipment off and on, the user is encouraged to try Responsible Party: Microsoft Corporation In the United States, call: protected content. If the WMDRM software fails to to correct the interference by one or more of the Address: One Microsoft Way, protect the content, content owners may ask » 877-GET-ZUNE (877-438-9863) following measures: Redmond, WA 98052 U.S.A. Microsoft to revoke the software’s ability to use » Reorient or relocate the receiving antenna. » TTY Users: 800-801-1189 Telephone No.: 877-GET-ZUNE (877-438-9863) WMDRM to play or copy protected content. » Increase the separation between the equipment Revocation does not affect unprotected content. and receiver. Note When you download licenses for protected content, » Connect the equipment into an outlet on a circuit Any changes or modifications made on the system different from that to which the receiver is not expressly approved by the manufacturer could you agree that Microsoft may include a revocation void the user’s authority to operate the equipment. connected. list with the licenses. Content owners may require » Consult the dealer or an experienced radio/TV you to upgrade WMDRM to access their content. If technician to help. you decline an upgrade, you will not be able to access content that requires the upgrade.

Microsoft, Windows, Zune, and the Zune logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are property of their respective owners.

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

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