INTERNATIONAL HARVESTER

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A Winter Poem BY KARL C. BRANDNER

VOL. 37 NO. 19 AT EVANSVILLE DNION STATION

AT LOUISVILLE WORKS The branch managers come in to review progress and plans

They visit the new factories and new school, and see advance models of new products

EARLY IN FEBRUARY 1944—the year day was spent at Melrose Park Works, that was to prove the greatest in the near Chicago, where a tour of the plant, Harvester Company's production of war meetings, luncheon, and attendance at materiel — the management personnel exhibits of the plant's products preceded from all the Company's sales branches the "Harvester Plans for the Future" were called in to Chicago for a week to official dinner in the evening at the Drake see at first hand some of the wartime Hotel, Chicago. Wednesday night the production, and to hear of the Com­ delegation boarded two special trains for pany's plans for the postwar period, in­ Evansville, Indiana, where they were the sofar as those plans could be made in the guests of the Evansville Works through­ midst of war. They also saw some of the out Thursday and Thursday evening. engineering developments for postwar. Thursday night the two trains took the A sequel to that conference, and management group directly to the doors complementing it, was the Branch Man­ of the Louisville Works, Louisville, Ken­ agement Conference during the week of tucky, for a day and evening as guests of last October 6, held in Chicago and at that plant. Friday's events concluded three of the Company's new operations— the week's program, with the managers Melrose Park Works, Evansville Works, and others either departing for their and Louisville Works. The conference homes from Louisville or returning to was attended by managers and assistant Chicago on the special trains en route to managers from all of the Company's 117 their home cities. AT CHICAGO DEARBORN STREET STATION sales branches in the United States. Also But, however similar the schedules of attending were representatives of the the two conferences, there was a distinct General Offices, Chicago, including difference in their content and perspective, foreign operations, and representatives and there was the difference also in that of the General Offices, International all the tours of the recent conference were Harvester Company of Canada, Ltd., at new Company operations—new prop­ Hamilton, Ontario. erties representative of the Company s At the February 1944^meeting the more growth that had taken place since the than 300 management visitors were 1944 meeting. divided into two groups for their meet­ ings and tours of plants. Each group spent two days at the Stevens Hotel, IN THE 32-MONTH interim the Com­ where they saw exhibits of new Harvester pany had achieved much, and had done products, mostly in the engineering stage; so despite a disturbed national economy, one day at Fort Wayne Works, where material shortages, and labor disputes they made a tour of the plant to see the and strikes, which had seriously cur­ IT WAS RAINING HAKD whcn this bus aod eight others manufacture of war products and motor tailed production. Yet, during the war like it started from Louisville Works at 4 p.m. to take truck tests on the proving grounds; one the Company had gone on to produce the managers to the Kentucky Hotel in downtown day at Tractor Works for a tour of that more than a billion dollars' worth of war Louisville for a few hours of test, then dinner and ^lant, and one day at the General Offices. materiel, and after the war reconversion entertainment. The schedule was somewhat similar for had been pushed through in a remarkably this year's conference. Most of the first short time, and so had a major share of two days were spent in meetings at the the Company's expansion program. Palmer House, Chicago, with a tour of the Some of the new plants were already new Central School for Sales Personnel in­ in production, and otners soon would be. cluded on the Monday program. Wednes­ New products for new markets were BRANCH MANAGERS REVIEW PROGRESS AND PLANS

research department, salary administra­ tion depanment, and an education and training department. "Not many more changes are con­ templated," he said. "Our job now is to make these organizations work, and it is a job that rests on the shoulders of each of us." Mr. McCormick frankly brought to the managers' attention what he termed "the three most important problems facing the Company: the labor situation, the materials situation, and the foreign situation." These were all hazards, he said, and not to be considered lightly. "By the foreign situation," he said, "I mean both the political and economic aspects. All of you know as well as I do the troubled conditions of the world, as far as international affairs are con­ cerned. Anything could happen, maybe now, or maybe five or ten years from now. It certainly is a question mark. Toward the close of his address EARLY MONDAY MORNING at thc fitst scssiou of the Week, Fowler McCormick, chairman of the Board of Mr. McCormick spoke to the managers Directors, welcomed the managers and presented an outline of the Company's expansion, modernization, as "salesmen" — as salesmen not only and organizational program—that already accomplished, and that to come. At Mr. McCormick's right: of thc Company's products, but of the A. J. Peterson, sales manager, general line sales department. At his left: W. K. Perkins, manager of sales, Company itself, and as salesmen, too, motor truck division, and A. C. Scyfarth, director of education. of the system of private enterprise itself "under which we have lived and under which we want to continue to live." Mr. McCormick illustrated that point by saying that "there was a time, not too many years ago, when all of us in being produced, and the coming year transformation had begun in the summer the sales end of the business thought would bring others. The employe educa­ of 1943 when the new consumer relations we had just one thing to sell, and that tion and training program was a going department was established, and that the was the product of the Company." factor, with plans for its further expan­ next step had been taken a few months In those days, he said, a disgruntled sion. The new divisional organization later "when the supply and inventory customer was likely to condemn only the had been rounded out for greater operat­ organization was set up with its three product. Then came a time when the ing efficiency and continued growth. departments of distribution, materials customer condemned both the product Given a reasonably stable national and control, and estimate and order review." world economy, the rest of the Com­ pany's new goals would be taken in stride.

Much of the progress and planning MELROSE PARK WORKS that had taken place since the first con­ ference was reviewed in the welcoming address by Fowler McCormick, chairman of the Board of Directors, at the first session of the week on Monday morning. Mr. McCormick, as the first speaker of the conference, was introduced by A. J. Peterson, sales manager, general line sales department, who was in charge of the conference and who presided at the Monday sessions and at a number of others during the week. "Mr. McCormick," said Mr. Peterson to the branch men, "is known to most of I HE DIVISIONAL organization of the you personally, and we of the General Company, he recalled, began to take Offices' staff reel there is no individual form in January 1944 when the motor in our Company who gives more time and truck division was established. That effort to Harvester's interests. He is an same year saw the six other divisions set inspiration to those of us who are priv­ up, as was also the new general line sales ileged to work a bit more closely with organization. "This was followed," he him than you men of the field." said, "by grouping the merchandising Mr. McCormick, in his address, re­ services under Mr. Jenks; by creating the called the February 1944 conference and new foreign operations organization to "THE BALL IS GOING TO ROLL around again, and it said that at that meeting he had outlined have complete control of all foreign will be on the alley of the sales department," the postwar plans under three main business; by making the Canadian Com­ President John L. McCaffrey told the branch headings: engineering, new plants and pany a self-contained unit; by increasing managers at the "Harvester Plans for the Future" equipment, and changes in organization. and clarifying the responsibilities of official dinner. "But I know this group," he added, With regard to the organizational branch managers and works managers; "and I know you can do anything we ask you to changes, he reminded the group that the and by establishing a manufacturing do." I^^^Hr '

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SPEAKERS' TABLE St "Harvester Plans for the Future" official dinner. Back row, Front row, left to right: left to right: W. K. Perkins, manager of sales, motor track division , ^ T. B. Hale, vice president, general line sales A. J. Peterson, sales manager, general line sales department G. C. Hoyt, vice president, foreign operations W. C. Schumacher, general manager, motor truck division Karl O. Schreiber, vice president, manufacturing John Morrow, Jr., vice president, purchasing and traffic Neil Loynachan, general manager, fiber and twine division W. S. Elliott, senior consultant Sanford B. White, secretary W. E. Worth, executive vice president " , - . . Mercer Lee, vice president, supply and inventory Fowler McCormick, chairman of the Board R. P. Messenger (absent), vice president, farm implement division P. V. Moulder, executive vice president R. C. Archer, vice president, farm tractor division John L. McCaffrey, president Levin H. Campbell, Jr., vice president, coordinator, facilities expansion James Melton, and master of ceremonies on "Harvest of Stars" radio program W. R. Odell, Jr., treasurer A. B. Keller, senior consultant H. T. Reishus, general manager, industrial power division A. W. Scarratt, vice president, engineering and patents C. E. Jarchow, vice president and comptroller E. F. Schneider, general manager, refrigeration division F. W. Jenks, vice president, merchandising services Harry O. Bercher, general manager, steel division Forest D. Siefkin, vice president and general counsel, industrial relations Neal Higgins, manager of sales, industrial power division

and the company that made it. Today, "Subjects offered will not be confined he said, almost any antagonism is too to technical and business matters," Mr. frequently turned against the whole Seyfarth said, "but will also include system of capitalistic enterprise. entirely unrelated subjects, such as lan­ "There are a lot of people all over guages, gardening, current events, citizen­ the world, and in this country, too," ship, psychology, household economics, he reminded the managers, "who don't and others. In addition. Education and believe the way you and I do, and they Training at the Works is prepared to are trying to tear down the things you EVANSVILLE WORKS offer counseling service to any employe and I believe in. who desires to continue his education "I am not talking about getting on a independently, either in local evening soap box and making speeches, for school or through extension courses." works talk louder than words. But report on the Company's educational At the Monday afternoon session H. P. remember, you are the Harvester Com­ program by A. C. Seyfarth, director of Howell reviewed the work of the Central pany in your territory, and what you do education. School for Sales Personnel. He told how and what the members of your organiza­ Mr. Seyfarth stressed the fact that the instruction courses are developed, tion do, rather than what you say, are Harvester's educational program will how instructors are selected and trained, the things that count. That tells people not be confined to sales and management how classes and instructors are scheduled, what kind of an institution the Har­ personnel, but that "we shall also bring and described the school's physical facili­ vester Company is. We have the best a chance for mental growth to 67,000 ties as they are arranged for the comfort products anybody can produce, we have non-managerial employes." of the trainees. the best company we know how to As to the philosophy back of the operate, and we have the best social and training, Mr. Howell said that "we economic system under which people ALL NEW EMPLOYES, he said, will believe our objective should be to change have lived, and we want to go on living be given an orientation course, and it is the men who come to the school— that way. hoped that later this course can be ex­ change their thinking, and increase their With the exception of Mr. McCormick's tended to other employes as well. Such knowledge of their responsibilities on address, all of Monday was given over a course, he said, providing a knowledge their jobs. We think we should help to hearing about the new education and of the Company, its advantages to em­ them develop personal traits and skills, training program and to seeing the new ployes, its products, how its products and we believe we can do this for the Central School for Sales Personnel. In are made, how they are sold, and who good of all concerned." the tour of the school the managers buys them, is already under way at the W. H. Shanner, University of Chicago visited classes in session and also the new Evansville Works and is being put liaison man for the Harvester school, completely equipped service shop for into practice at the new Melrose Park described the methods used for examina­ training branch service managers and Works and at the new Louisville Works. tions and ratings of the men at the branch service station foremen. At the A program for off-hour classes in any school under orientation tests, pretests, end of the tour they saw, in the assembly subject in which employes may be inter­ teaching examinations, and final exami­ room, an exhibit showing the areas of ested is being developed on a country­ nations. He said that, aside from writ­ instruction for the various groups, and wide basis, he said. Employes will ten examinations, the instructors are the courses taught. The tour took place attend classes of their own choosing asked to rate the men as they observe in the morning following a progress during off hours. and work with them according to seven BRANCH MANAGERS REVIEW PROGRESS AND PLANS

characteristics which have no bearing on Forest D. Siefkin, vice president and the intention of the industrial power their academic knowledge: (1) responsi­ general counsel, industrial relations, "In­ sales department to advise the various bility, (2) creativeness, (3) influence, dustrial Relations"; C. E. Jarchow, vice territories reasonably in advance of the (4) concern for others, (5) serious pur­ president and comptroller, "Costs and minimum number of each model of ma­ pose, (6) educability, (7) technical Profits"; and P. V. Moulder, executive chine that normally will be available, knowledge. vice president, "Summarizing Harvester's but that it would not be possible to E. H. Reed reviewed the veterans' Plans for the Future." Tuesday's pro­ make any special commitment for any on-the-job training program as it is gram was concluded with a question-and- territory during the period when the being conducted on the sales territories, answer panel, conducted by Mr. Peterson demand far exceeds the supply. showing by chart the rising enrollment and Mr. Perkins. Following his own talk, Mr. Higgins from a little over 2,000 at the end of introduced H. T. Reishus, general man­ April to its current total of more than (Editor s note. The discussions on the subjects ager, industrial power division, who dis­ 18,000. He discussed recent changes in listed in the foregoing paragraphs as the Tues­ cussed "Industrial Power Plans for the the G.I. Bill affecting the on-the-job day program will be reviewed in the January Future." training. He also showed by chart the issue of International Harvester World?) Reviewing the growth of the Com­ instruction units presently available for pany's industrial power business, the the dealer salesmen course in farm equip­ purchase of Melrose Park Works, its ment and motor truck selling. Instruc­ WEDNESDAY was the branch man­ present development and the plans for tion units are being produced, he said, agement group's day at Melrose Park its further development, Mr. Reishus also for refrigeration courses among branch Works, where the Company assembles outlined the expansion plans for Mil­ personnel, dealer salesmen, and other its complete line of industrial power waukee Works and Tractor Works, the personnel with whom refrigeration con­ units and where the TD-24, the largest other two Harvester plants producing tracts may be written. He told the of the International line of industrial industrial power products. The expan­ tractors, will be produced. sion at those plants and the acquisition The visiting managers arrived at the of Melrose Park Works, he said, are huge plant at 9:30 a.m. and toured the providing the answer to the problem of industrial power division and works greater production capacity. offices and works. At 11:15 they com­ "We are aiming for the top competi­ pleted the tour, then visited a special tive position in the market," he said, exhibit of industrial power products and "and we believe we are going to gain it. allied equipment. Luncheon was served All of us are working hard to merit it. in one of the plant's cafeterias, during We know^ that this group of key sales which the managers had the pleasure of personnel visiting us today works with hearing the Tractor Works Octette. us in that same direction." Following luncheon the managers were At 2 p.m. the management group greeted by Neal Higgins, manager of boarded buses for a visit to "Harvester LOUISVILLE WORKS sales, industrial power division. He Farm"—the Company's new and widely told the group that in the near future publicized exhibit of a typical midwest production of the industrial power line farm in replica, at the Museum of Science managers of plans for other instruction will be greatly increased and that it is and Industry, in Chicago's Jackson Park. units on new models, new products, and new procedures, and of plans for addi­ tional examination questions, "visual aids," and certificates indicating com­ pleted courses. FOLLOWING THEIR TOUR of the new Central School for Sales Personnel, in Chicago, and sessions devoted to The day's program was concluded with hearing about the school in all its phases, the managers' meeting was thrown open to discussion. Here a question-and-answer panel, conducted Gordon Packard presides during the question-and-answer period. by Gordon Packard. Tuesday of the conference week was devoted entirely to sessions at which over-all Company administrative poli­ cies and plans were presented. With Mr. Peterson presiding, the following spoke on the subjects named: T. B. Hale, vice president, general line sales, "Com­ pany Expansion Program—Branch Ob­ ligation and Responsibility''; Mercer Lee, vice president, supply and inventory, ' 'Need for Rapid Turnover of Inventory''; W. R. Odell, Jr., treasurer, "Financing Our Expanded Program of Increased Production"; L. G. Woods, manager, order and distribution department, "Dis­ tribution"; and R. P. Messenger, vice president, farm implement division, "Farm Implement Program." With W. K. Perkins, manager of sales, motor truck division, presiding at the Tuesday afternoon session, the following spoke on the subjects named: W. C. Schumacher, general manager, motor truck division, "The Outlook for 1947"; F. W. Jenks, vice president, merchandis­ ing services, "Merchandising Services"; BEFORE THE MAIN ENTRANCE to the administration building of Melrose Park Works. The entire visiting delegation of branch managers and assistant branch managers was here, and sprinkled among them were representatives of the General Offices, Chicago, and of the General Offices of the International Harvester Company of Canada, Ltd., Hamilton, Ontario. Wednesday evening brought the high­ light of the week when the branch managers, the group representing IH of Canada, and a large delegation from the General Offices, including the officers of ville, arriving there Thursday morning. division, all of whom made brief remarks. the Company, attended the official dinner The managers were taken immediately Mr. Morgan said the Company's po­ of the conference at the Drake Hotel. by buses to thc Evansville Works, where tential refrigeration customers numbered Peter V. Moulder, executive vice presi­ they had breakfast in the plant cafeteria. about 38,000,000, including about dent, presided at the dinner and intro­ R. L. Siegel, industrial relations man­ 9,000,000 who live in rural districts. Mr. duced each man at the speakers' table to ager, refrigeration division, presided at Peterson said he expected the number of the dinner audience, and introduced the morning session at Evansville Works, farm homes with electric power to in­ President John L. McCaffrey as the and first introduced E. F. Schneider, crease from 3,000,000 to 4,000,000 within speaker of the evening. general manager, refrigeration division. the next two years. Mr. Perkins said the Mr. McCaffrey recalled the manage­ Mr. Schneider officially welcomed the Company will make available refrigerated ment conference of 1944 and the plans management group to the new refrigera­ trucks for transporting frozen foods to that were announced at that time. tion plant and traced the history of the wholesale and retail outlets. division from its inception at McCormick H. N. Ross, product specialist, re­ Works in 1944 to acquisition of Evans­ frigeration, followed with a discussion I HEY ARE NO LONGER PLANS," ville Works. of the refrigeration line, as the different he said. "They are realities. We have He was followed by M. V. Keeler, models of home freezers and household the plants to build the new products, we Evansville Works manager, who out­ refrigerators were dramatically shown know how to build them, we know^ how lined the present and future production one at a time on a revolving stage. to build them well, and we know our possibilities of the plant, explained— Finally the entire freezer and refrigerator customers out in the field. Of course we by chart—its production layout, and pre­ lines were in view, with each unit at­ are going to have competition, and the dicted as nearly as he could the time tended by a pretty girl employe of the ball is going to be on the alley of the when the new models in the Company's Evansville plant. A display of milk sales department. Under the new program refrigeration line would be available to coolers was shown just outside the we must have a half-billion-dollar annual the sales organization. meeting room. business. But I know this group. I have A tour of the plant followed the morn­ Mr. Ross said that, in organizing a worked with you. You can do anything ing session, after which luncheon was refrigeration division and providing a we ask you to do." served in the cafeteria. plant such as the highly modern Evans­ A feature of the evening w^as the E. B. Derr, assistant product specialist, ville Works for producing refrigeration presence of James Melton, new star and refrigeration, presided at the afternoon units, the Company is "providing a new master of ceremonies of "Harvest of session, and introduced C. R. Morgan, line of merchandise that the refrigeration Stars," the Company's Sunday radio assistant manager, general line sales, industry has already proved to be a show. Mr. Melton's name was not on Mr. Peterson, and W. K. Perkins, profitable volume builder and one that the printed program, and his appearance domestic sales manager, motor truck has had splendid trade acceptance in all was staged as a surprise to the audience rural and urban territories." following the dinner. After an informal A sales promotion skit and personal talk, Mr. Melton sang a number of songs inspection of the product display fol­ chosen especially for the occasion, in lowed Mr. Ross' talk, after which the some of which he was accompanied by managers were taken to Hotel McCurdy. Joyce Homier, Chicago lyric soprano. In the evening the managers were guests Beside him on the stage stood the of Evansville Works at a dinner, with International Auto Wagon recently given Gov. Ralph Gates of Indiana and Mayor to him by the Harvester Company as an Manson Reichert of Evansville as speak­ addition to his collection of antique ers and guests of honor. An entertain­ motor cars. ment program followed, after which the Following the dinner the management visiting group was taken to the two group departed by buses for the two special trains for the night trip to special trains that took them to Evans- Louisville. BRANCH MANAGERS REVIEW PROGRESS AND PLANS

The branch managers here are looking at exhibits set up in the assembly room of the new Central School for Sales Personnel. The exhibits They see the new School for Sales Personnel portrayed the areas of instruction for the various student groups and courses, and showed the visual aids used in the classrooms.

I HE TRAINS BROUGHT the delega­ explain their operating features, and out­ to be produced at Louisville Works. tion direct to the loading platform at line their markets. J. B. Gibbs, product Messrs. Hale, Peterson, and Perkins Louisville Works, arriving at 7 a.m., and specialist, tillage machines, then de­ were officially on the program for the the visitors were taken immediately to scribed the new line of implements to go closing daytime session, but many others the plant cafeteria for breakfast. with these tractors. also spoke when the time scheduled for The first meeting of the day opened at At the afternoon session, following the field demonstration was used instead 9 o'clock, with R. C. Archer, vice luncheon in the cafeteria, M. F. Peckels, for a kind of open forum. For instance, president, farm tractor division, as the manager, consumer relations department, one branch manager was chosen from first speaker. Mr. Archer explained the discussed the work of that department, each district to sum up the managers' organization of the farm tractor division including the execution of the plans for reactions to the conference and what it and how it operates, and said that the the conference itself, and the designing had meant to them. new Louisville Works will devote its and staging of the exhibits the managers The final event of the conference week entire effort to the production of farm had seen during the week. In this con­ took place at the Kentucky Hotel Friday tractors, and attachments and repair nection he mentioned the "Harvester evening, when the visitors were guests parts for those tractors. Farm" exhibit as an outstanding example of Louisville Works at a dinner and "This addition to the farm tractor of that kind of production work. He entertainment. Special guests of honor, manufacturing facilities," he said, "be­ urged the managers to help publicize in both of whom addressed the dinner came necessary with the introduction of their communities both the "Harvester audience, were the Hon. C. Paul Down- the new Farmall Cub tractor, the im­ Farm" exhibit and the "Harvest of Stars" ard, president, Louisville Board of Alder­ proved 'A' and the new 'C tractors, radio program. men, and W. B. Harrison, president, all of which will be manufactured at A downpour of rain prevented a field Louisville Industrial Foundation, and Louisville. These tractors will represent demonstration of the three tractors former mayor of Louisville. the smaller models of Harvester's line of farm tractors." Mr. Archer described the layout of the plant by chart and said that additions to the plant, including a foundry, will make it the Company's most complete manufacturing operation. The plant will have from 5,500 to 6,000 employes, he said. A tour of the plant followed Mr. Archer's talk, after which the visitors reassembled to hear Frank Bonnes, prod­ uct specialist, farm tractors, describe the Farmall Cub, Farmall-C, and Farmall-A, DISPLAYED ON THE MELROSE PARK WORKS gtOunds, for the visiting managers, were numerous types of earth- They see the new Melrose Park Works moving equipment used with International tractors or powered by International engines.

D. B. BAKER, manager of engineering, industrial power division, stops with a group along the line of the plant tour to point out a special production feature.

OF SPECIAL INTEREST was the Hew-typc test stand for testing the fuel injection pump of International Diesel engines.

ONE OF THE LARGE SCRAPERS uscd with International crawler tractors, shown in the outdoor exhibit.

H. T. REISHUS, general manager, industrial power division, addressed the branch managers on the Company's "Industrial Power Plans for the Future. " '^'m^ -5 ^.? V

M. v. KEELER, works manager, explained the Evansville Works layout and the plant's present and future production possibilities, and introduced the plant's staff to the They see the new Evansville Works branch managers at the morning session. Seated on the platform are E. F. Schneider (far right), general manager, refrigeration division, and R. L. Siege!, industrial relations manager, refrigeration division.

WORKS MANAGER KEELER explained the operating test given each freezer. The temperature recording thermostats seen above the freezers get a 72-hour record of the freezers operating at zero or below.

THESE MILK COOLERS Stand at the end of the production line and have just come through the paint dryer.

c.ov. HAij'H i,\rES of Indiana (second from left), and Mayor Manson Reichert of Evansville (second from right), were special guests at the Evansville Works banquet and entertainment for the branch managers. Standing with them here are: P. V. Moulder, executive vice president (extreme right); E. F. Schneider, general manager, refrigeration division (extreme left); and M. V. Keeler, works manager, Evansville Works.

ONE OF THE EXHIBITS at Evausville Works for the branch managers. This freezer is set up as a dealer might well display it on his floor. 10 GETTING OFF THE TWO spccial trains that took them to the doors of Loui^>viHe Works, the branch managers followed up with a full-course breakfast in the plant cafeteria. They were greeted at their tables by R. C. Archer (at right), vice president, farm tractor division, and J. E. Harris (above), Louisville Works manager.

VICE PRESIDENT ARCHER addressed the managers at the morning session at Louisville Works. He They see the new Louisville Works told them of the farm tractor division organiza­ tion and of the plans for expansion and production •O- at the new Louisville plant.

WATCHING A MACHINING OPERATION ou parts fot the Fatmall-A. Parts produced at Louisville Works for the Farmall-A are shipped to Tractor Works in Chicago, where the Farmall-A is presently built, but which later will be built at Louisville Works.

A tiLOT MODEL of the Farmall Cub, the already-famed small tractor which will be produced at Louisville Works, was on display and attended by "farmerettes" in the lobby of the Kentucky Hotel in downtown Louisville, where the managers were guests of Louisville Works in the evening at a banquet and entertainment program. 11 INTERNATIONAL HARVESTER COMPANY

IH annual report >vins award

DURING THE LAST several years Financial World, a well-known financial publication in , has conducted an annual contest to determine the best annual reports to stockholders issued by American business concerns. International Harvester was selected as having the best 1945 annual report in the farm equipment industry. C. E. Jarchow, vice president and comp­ troller, accepted the award at a dinner held for winners at the Waldorf- Astoria Hotel in New York City. In 1944 Harvester was judged to have the second best annual report for the farm equipment industry. The top national award for all industry went to the Chesapeake & Ohio Railroad for its 1945 annual report.

Weston Smith, vice president, Financial World, presents the award to C. E. Jarchow. 12 c. c. vAUGHAN, MANAGER, Dallas ttuck branch, welcomes dealers' shop foremen to thc Dallas Triple Diamond Service School. Five of the instructors arc seated in thc left foreground. The same material taught at this schoo.' is taught in the same way at other Triple Diamond schools over the countrv.

bjective: better maintenance service

the shop trainee is the job assignment, made by the shop foreman and executed in the shop. Next comes home study of Goal of training programs for dealers' shopmen: the printed material in each of the 44 study courses. Third, are periodic dealer keeping all IH products at peak efficiency for users service meetings. Branches usually hold four a year. In addition, many dealers By STANLEY HE66EN have their own. Both are extremely valuable in generating group enthusiasm and supplementing the basic training in WHAT IS INTERNATIONAL Harvester program today is coordinated, as never the shop." doing to make its dealers and distributors before, to train dealers' service personnel Blue Ribbon Service ties in perfectly better servicing dealers? in methods that produce more profitable with the On-the-job training program The answer is found in the Company's and efficient shop operation, which in offered under the GI Bill of Rights. sharpened emphasis, in each of its opera­ turn results in better service to the users Latest figures show that 2,168 of the tional divisions, on getting the best of International Harvester products. 4,454 general line dealers' servicemen service information possible into the Here is how each of the Company trainees are veterans of World War II hands of the dealers' servicemen and divisions is handling its service program: who are availing themselves of this backing up that information with Com­ training program. pany-approved service training for them. 7. FARM TRACTOR DIVISION The yardstick for measuring the There is nothing startlingly new in this and GENERAL LINE SALES: dealer's service progress is called exactly service program, nor in the Company's that—the Dealer Service Yardstick. With service policy, which has always been Oldest and best known of all the Com­ this standard, the dealer can chart his to provide thorough, complete after- pany's service training programs for own progress, month by month, in shop, sale service as long as the machines and dealers is the Blue Ribbon Service pro­ shop improvement, shop files, shop equipment the Company manufactures gram, begun in 1929, when groups of procedure, personnel, and service mer­ are in use. branch service managers came to Tractor chandising. An "Award of Excellence" What is new, however, is a stepped-up Works, Chicago, for instructions on is awarded every dealer who ranks 75 use of modern educational techniques, servicing Model 10-20 tractors. Since percent or better in meeting "yardstick" many of which are adaptations of then the program has been constantly standards. "teaching the GI way," keyed to the expanded. Today there are 44 "packaged lessons" in the course covering each dealer's own needs. The Central School 2. MOTOR TRUCK DIVISION: for Sales Personnel, in Chicago, with tractor and machine in the general line, special classes for branch service man­ as well as indoctrination study material Hub of the program for this division agers in the different divisions, is an on Harvester background. and for the Company's 5,123 truck example of this new trend in adult group R. J. Kretz, head of the service depart­ dealers—2,078 of whom are Triple Dia­ education. ment for this division, says of Blue Rib­ mond Service dealers—is the Triple The Company's dealer service training bon Service: "First in importance for Diamond Service School. More than 48 n OBJECTIVE: BETTER MAINTENANCE SERVICE

NOONTIME LINE-UP for the batbecuc lunch at an all-day service school conducted by the Florida-Georgia Tractor Company International industrial power distributor. Jack sonville, Florida. About 90 men attended, including equipment owners and operators, such schools have been held at truck distributors' representatives, and Harvester personnel branches throughout the country. More than 3,000 dealers' servicemen have been trained at such schools since the program got under way two years ago. These men have taken this training home and passed it on to the men working under their direction—another example of back­ ing up the Company's program where it counts most—in the dealer's shop. Goals of the program are threefold, say D. B. Erminger, head of the motor truck service department, and C. W. Leslie, who specializes in truck dealer service training and operations: (1) to develop better servicing dealers; (2) to increase the number of Triple Diamond servicing dealers; and (3) to provide better service for the International truck user. The Triple Diamond Service School at Dallas, Texas, last spring was a good example of the program in action, as the middle link in a three-way "General Oftices-to-branch, branch-to-dealer, and dealer-to-shop employe" program. One hundred thirty-five dealers sent their shop foremen to the Dallas branch for the three-day school. Half of the roomy first floor showroom space w^as used for classes taught by factory-trained service managers from Harvester's Southwest OTIS SKAiNS, SHOP FOREMAN, Rustou Ttuck and Tracror Co., Ruston, Louisiana, gives district branches. The 135 students were pointers to an agricultural college student at Louisiana Polytechnic Institute, Ruston. divided into groups of 10 to 12 men for After delivering this new Farmall-M to the college, the dealer's servicemen explained lessons on engines, fuel and cooling proper tractor use and maintenance to the students. systems, axles and brakes, tuning and electrical equipment, shop management, and parts and accessory merchandising. By the end of the third day each man had received instruction in every phase of latest approved shop equipment, staged this course were to train those attending service. A written examination followed by manufacturers and jobbers, is held in and to enable them to pass this training and each student received a certificate of connection with each school, to enable on to the dealers, fleet, and branch course completion together with a bound dealers and dealers' men to inspect, personnel who will be faced with these set of up-to-date Shop Talks, service first hand, the tools and machines that problems daily. This school is an bulletins, and technical data on trucks. will help make their own service shops example of the flexibility of the division's A fourth day of similar instruction more efficient and better equipped. service program—readily adaptable to was held for 150 shop foremen and me­ The newest development in the divi­ any new development in the line. chanics from companies operating large sion's service training program was the Mr. Erminger and Mr. Leslie know this fleets in the Dallas, Forth Worth, and West Coast Model Service Training service program works—and that it is Wichita Falls area. The same instruc­ School recently conducted at Emeryville, achieving, for the division, these stand­ tion, from the same instructors, was given California. At this meeting, members of ards that mark a good servicing dealer: these men, except that special emphasis the service management from 10 branches (1) a good building or "base of opera­ was placed on fleet maintenance problems. received training covering service pro­ tions" for service and sales—the dealers' About 2,000 fleet operators' mechanics cedures applying to the new heavy-duty new prototype building was designed to have had such training throughout the "Western" trucks being built by the meet this need; (2) an adequate parts country. A cooperative exhibit of the Emeryville Works. The objectives of stock; (3) a service station equippecf and 14 SERVICEMEN AND SHOP FOREMEN IcatU tO be merchandisers too — and here the Dallas branch dealers' men are getting pointers on parts and accessory merchandising from R. E. Lewis, motor truck blockman, Wichita Falls.

IN THOUSANDS OF farm equipment dealers' service stations like this. Blue Ribbon Service trainees, using modern tools and shop equip­ ment, put their job assignments into practice.

manned to meet the needs of his territory; well manned. The distributors' service­ The Company's eight service engineers (4) a well-trained service organization; men get their service training material are resident on the eight zones to which and (5) good management of the service direct from the division's eight service they are assigned. They are specialists on department. engineers who operate in eight zones field service and service parts, and guide throughout the country. In addition to acti'\'ities in their zone such as adequate parts stocks and sales, base of opera­ 3. INDUSTRIAL POWER DIVISION: training material given this way, groups of distributors' shop foremen are brought tions, service personnel training, product The service program of this division is into Chicago's Central School for Sales information, and reporting product per­ different from each of the others in that Personnel and to Melrose Park Works for formance. direct contact with the branch is omitted classes and instruction. For specialized W. W. Black is supervisor of the service in most cases. Since there are relatively service training, such as is needed on a and parts section for the industrial power few industrial power distributors (128) new product like the TD-24 crawler, key division. This section is divided into compared with general line and truck men from the distributors' organization three phases: (1) the service parts section dealers, and since their territories often are coming in to Melrose Park Works as which supervises the division's parts cover an entire state or a large portion fast as conditions permit. Manufacturers' sales, including distributors' and manu­ of a state or states, their service shops distributors are also offered similar train­ facturers' accounts. Distributors' and necessarily are large, well equipped, and ing for their service personnel. manufacturers' key parts men are to be OBJECTIVE: BETTER MAINTENANCE SERVICE trained in profitable merchandising of of the other divisions: get the instruction connection with product specifications, service parts at the Central Training and training material into the hands of manufacturing practices, and service pro­ School. They will assist distributors in the dealer and the dealer's service per­ cedures. providing an adequate inventory of sonnel, and teach them how to use it. T. P. Hyde, assisted by A. V. Christen- service parts to service machines in the Proposed training aids include a Blue sen, directs refrigeration service, which field. The service engineers are respon­ Ribbon Training manual, a service tool is a section of general line service. sible for following service as well as manual, and slide film. Refrigeration Even though each division's service service parts in the field. (2) field serv­ service schools for dealers will be held at problems vary with the product and the ice, which covers the activities of the branches under the supervision of branch type of dealer, the Company's over-all service engineers on service matters al­ service managers. Three refrigeration objective is the same: to make its dealers ready described, and (3) the service service representatives will take the serv­ better servicing dealers. information office which develops all ice story to the branches, using material Differences in geography, farm prac­ service and parts information on the prepared at a refrigeration service train­ tices, businesses, and industries in differ­ products of the division and is made up ing course in Chicago. ent parts of the country, the size of of three sections: photographic, manual These refrigeration service representa­ dealers' and distributors' trading areas, writing, and parts catalog compiling. tives contact branches and work with and differences in population figures are branch managers and service managers in all factors that have a bearing on service organizing and improving the local problems. No two dealers' problems are 4. REFRIGERATION DIVISION: dealers' service to users of International quite the same. On the other hand. refrigeration equipment. These men, Harvester service for users of Harvester This division's service program is just because of their frequent and close con­ equipment is always the same everywhere, getting under way. But it is founded on tacts with engineering, manufacturing, anywhere, in this broad, over-all way: the same basic service principle as each and sales, have the latest information in it's the best service that can be provided.

'oa^^nssr^isWGr'

INTERWATJONAi PLE DiflMOND MOTOR TRUCK SERVICE SCHOOL DflLLfIS BRANCH

AN EVENING THAT COMBINED dcalct and branch fellowship and entertainment closed the Dallas Triple Diamond Service School. L. W. Pierson, then Southwest district manager, motor trucks (now assistant manager of sales, motor truck division), is at the speakers' stand. Left to right: E. M. Snyder, credit manager, Dallas; F. B.Jen­ nings, then assistant manager, Dallas motor truck (now assistant manager, San Francisco motor truck); B. H. Bagby, then assistant manager, Dallas general line (now manager, Shreveport); J. J. Foley, former manager, Dallas (now retired); W. K Perkins, sales manager, motor truck division; Mr. Pierson, C. C. Vaughan, manager, Dallas motor truck; D. B. Erminger, service manager, motor truck division; C. W. Leslie, in charge of truck dealer service training and operations; J. R. Smiley, truck parts foreman, Dallas; R. M. McCroskey, manager, Dallas general line; W. M. Fry, truck service manager, Dallas. v^

ii/fi

MR. AND MRS. MELTON AT HOME IN WESTPORT, CONNECTICUT

ames Melton ... singer from boyhood

University to thank for the tenor voice of James Melton as we know it today. This august official heard the young man Hymnbook start for "Harvest of Stars" tenor in the college glee club and called him into his office. A call from the president led to and national radio fame of the University was not to be taken lightly, and Melton was a bit shaky as he entered the scholarly sanctum. But when he came out he was no longer a law EVER SINCE he stood up in the church thousand, and his listeners are just as student. On the advice of the president, choir, holding a hymnbook nearly as big delighted as those commuters, he had decided to devote his life to music. as himself, and sang a soprano solo, for the songs James Melton sings are The first step was to transfer to Vander- James Melton—master of ceremonies on the songs that Americans like to hear. bilt University at Nashville where the the "Harvest of Stars" Sunday radio In the choir loft, in the aisles of a famous teacher, Gaetano de Luca, headed program—has loved to sing! passenger train, or in the University the voice department. His repertoire at that time consisted of Glee Club, James Melton loved to sing After graduation, Melton headed for one selection . . . Ave Maria. But the ... in fact, singing was such fun for him New York with a head full of great ideas, encouragement of the choir director and that it never occurred to him to make a a heart full of song, and pockets full of the next-door neighbors soon led him to business of it. When he entered the very small change. Yet it took more add Two Little Boys in Blue to his list it was to become a than a restricted budget and the usual of selections. This he sang, to the great lawyer. discouragements to stop so determined embarrassment of his mother, in the aisle But music paid Melton's way through a young man. Six consecutive "no's" of an Atlanta-bound train, and the passen­ college ... he joined the orchestra that from the secretary of the famous Roxy gers were so delighted by his childish played for the college dances. His Theater didn't dampen his enthusiasm. effort that he improvised an encore on instrument, he bravely admits today, If he couldn't get into Roxy's office to the spot. Today James Melton's reper­ was the saxophone! sing, he would sing in the hall outside. toire has grown from two songs to three We have the president of Florida He did . . . and it had the desired effect. n JAMES MELTON SINGER FROM BOYHOOD

Roxy came out to investigate, and when Mr. Melton's wife, the former Marjorie includes an International Auto Wagon, he went back in. Melton went in with McClure, daughter of a famous novelist, one of the first motor trucks built by him to sign a contract. offers a behind-the-scenes touch that is the Harvester Company. That first engagement at Roxy's was indispensable to his career. She keeps Mr. Melton became master of cere­ only the beginning. He appeared on his music files, takes care of his appoint­ monies of the "Harvest of Stars" radio dozens of radio programs, in concerts, ments, helps to select his costumes for program on October 6, and is acting each and in motion pictures. And at last, in operatic roles, and shares her husband's Sunday in that capacity and as vocalist. 1942, he achieved the ambition of every many hobbies. On their 40-acre farm in Howard Barlow conducts the Inter­ serious singer ... he appeared at the Connecticut the Meltons grow and can national Harvester orchestra, and Lyn Metropolitan Opera House. Critics much of their own food for the winter. Murray directs the mixed chorus. greeted his Metropolitan operatic debut For relaxation, Mr. Melton swings a The "Harvest of Stars" program is with cheers . . . "Mr. Melton," said one mean bat with the famous softball team, now in its second year, continuing as a distinguished music commentator, "acted Lowell Thomas' "Nine Old Men." combination of music and drama. With and sang as if the Metropolitan Opera But chief among his hobbies is his Mr. Melton as the principal, the em­ House were his domain. It is." collection of antique automobiles, which phasis this season is on the musical side.

JAMES MELTON IN THREE

OF HIS OPERATIC ROLES

BEFORE THE FLOODLIGHTS in a Hollywood studio during thc filming of the motion picture, "The Ziegfeid Follies of 1946," in which Mr. Melton was featured.

As EDGAR OF RAVENSWOOD, ht stngs the tetiov part in one of the most famous of all operatic selections, the sextet from .

In DON GIOVANNI he sings fbe leading tenor role of DON OTTAVio, the Spanish nobleman who vows vengeance on Don Giovanni.

As LIEUTENANT PiNKERTON, the Hashing but incon­ stant young American officer who loves and leaves Cho Cho San in Puccini's MADAM BUTTERFLY. The tenor of opera, radio, and screen VISITING WAR CONVALESCENTS at Van Nuys, California, where he sang for the veterans. He drove to the camp in one of his manv antique automobiles, which he acquires as a hobby.

INTERNATIONAL HARVESTER WORLD IS PUBLISHED BY INTERNATIONAL HARVESTER ORGANIZATION 180 N. MICHIGAN AVE., CHICAGO 1, ILL. RALPH McQUINN, EDITOR The "Harvest of Stars" master of ceremonies IN FLORIDA GLENN V. JOHNSON, ART DIRECTOR 19 stralian IH dealer

wins visit to America

•-•*ws3atKf^Hf5^s;

A. K. ("ARCH") GARDINER, wiunei of the New South Wales, Australia, Progressive Farmer Competition, and partner in thc International Harvester dealership, Gardiner Caflin, Pty. Ltd., "Arch" Gardiner completes 6-month tour of U.S., Bathurst, New South Wales, has made a success of farming by combining business, science, and good fellowship with com­ as most progressive farmer of New South Wales mon sense and hard work.

By CHAMP GROSS

A. K. ("ARCH") GARDINER, partner lambs, pigs, cattle, wheat, oats, and peas. detect any weakness in production meth­ in Gardiner Caffin, Pty. Ltd., Inter­ They season their own lumber, cure their ods, and to tell at a glance the cost of all national Harvester dealer at Bathurst, own bacon, churn their own butter, items produced. Australia, came to the United States last and pick their own apples from 2,000 There are many reasons also why Mr. May on a "productive" six months tour trees. Gardiner is a good Harvester dealer, of this country because he won the Besides his agricultural pursuits, Mr. among them his ability to mix with progressive farmer competition in New Gardiner and his partner, Fred Caffin, people and take an active part in com­ South Wales. Mr. Gardiner left the run one of the largest business firms in munity activities. United States for his homeland in Octo­ Bathurst, a town of 17,000, supplying He has been president for two years of ber, not as a worn-down contest winner, the area with International Harvester Bathurst District Ambulance. He is but as Australia's agricultural ambassador products and service. president of Blayney Agricultural and of good will. Pastoral Association and Kings Plains. Combining his extensive background Parents' and Citizens' Association, and is in the farm practices of the "island secretary of Kings Plains Tennis Club. continent" with a healthy curiosity for I HE PROGRESSIVE farmer competi­ He plays a good game of tennis and was modern American methods, Mr. Gardi­ tion was inaugurated by the Agricultural responsible for the organization of Blay­ ner, with his genuine "man of the soil" Bureau of New South Wales, and was ney District Tennis Association. In his ease for making lasting friends, has done sponsored by the rural bank and the local youth he played football and hockey. an outstanding job of bringing his radio station, 2 G Z. Mr. Gardiner's visit did not go un­ Australia closer to the United States in It was open to all farmers, the object heralded in the busy offices in Washing­ the hundreds of villages, towns, and being to provide facilities for the most ton, D. C. Secretary of State James F. cities in which he came in contact with progressive farmer in the state to observe Byrnes telegraphed California: "Suggest Americans from all walks of life. —at first hand—agricultural methods in Gardiner report to John Barnes, Soil Although pleased at being selected parts of the United States most com­ Conservation Service Office, Berkeley, most progressive farmer in progressive parable to New South Wales. California, where final details of itinera­ New South Wales, Mr. Gardiner is a There are many reasons why Mr. ry will be arranged upon arrival" — so, man who insists on full credit being given Gardiner is the outstanding farmer, with State Department interest and where it is due, and this, he says, goes to among them his businesslike methods. Agricultural Department management, his wife and employes, who managed Mr. Gardiner keeps complete records of Mr. Gardiner set out to view western the 2,600-acre farm during his 4j^ years all his farm operations, including yields, and midwestern agriculture. of army service. costs, sales, and rainfall. He urges that The trip from California to Chicago On these acres Mr. Gardiner, his fami­ all farmers keep records of all branches fulfilled Mr. Gardiner's desire to associate ly, and employes raise plenty of wool, of farm production to enable them to with American farmers, see how they

20 v^^

ON A 2,600-ACRE FARM Mr. Gardiner gets maximum production with minimum time losses because his machines receive required care.

A HEADLiNER WHEREVER HE WENT, Mr. Gardiner was interviewed at Harvester's television exhibit at the Iowa State Fair. Left to right: A. G. Hard, acting Australian government trade commissioner. New York City; Stanley Dixon, station KRNT news commentator, Des Moines; and Mr. Gardiner.

live, know how they think, and learn how they educate and entertain their children to keep them interested in the farm in these times of urban migration. Said Mr. Gardiner: "Modern farming calls for modern methods, and these call for a better-educated farmer, both in the general and in the technical sense. The country boy can't go to the city for an education. It must be brought to the country. This is an urgent need." Arriving in Chicago, the foreign oper­ ations organization of International Har­ vester provided their Bathurst, Australia, dealer with an informal view of the Midwest, following visits with execu­ tives of foreign operations, G. C. Hoyt, vice president, and C. N. King, director, as well as several meetings with the Honorable F. W. Bulcock, director general of agriculture for the Common­ wealth of Australia, and three state agricultural officers from "down under." (Jntemational Harvester World, November 1946.^ Mr. Gardiner, with Harvester's Norbert H. Schmidt of foreign opera­ tions, then began a tour of Harvester factories, branches, and dealer stores, and of agricultural colleges, and state fairs.

21 .-..CD uriM< VISIT TO AMERICA AUSTRALIAN IH DEALER WINS VISii On his trip back to the West Coast, ... ,7Uirpd was Fort Wayne Works, home Mr. Gardiner was a guest of the Victoria, British Columbia, branch of the Inter­ national Harvester Company of Canada, Ltd His stay there included a visit to Sdt, in charge of sales promotion, foreign operations. the British Columbia Department of Agriculture and the Summerland Experi­ mental Farm. _ , In answering questions on his home­ land, the justifiably proud Australian lave U. S. citizens, caught in the nresent frend of rising costs of living, definite pangs of self-pity. , i ;« "While the Australian wage level is considerably lower than that in the United States," he told them, the cost of living is greatly under that in America which wofks to a more substantial advantage for the Aussies.

H E CITED THE COSTS of a few food "Ims in Australia, indujng butter retailing at 28 cents F^ po""'!' ^/tu°"°^ loaf of bread at 9 cents and choice steaks at 50 cents. Top dinners in the finest restaurants cost 90 cents at the most A modern 4-room home rents for $20 per month, with rentals governed by the fair rents court of the counter. Over Til, he said, the cost of Uvmg in Australia - has jumped only 10 percent since 1939 in comtariSn with an estimated .ncrease of 45.7 percent m the United, States between August 1939 and August 1946. ''ircomparfng American farms to those of his country, Mr. Gardiner said that farm improvements, such as homes and other buildings, are f^^^head of Aus rral ia He observed American farm homes o be m-h more comfortable than in his country. Mechanized farmmg in Aus- traHa he explained, is moving forward rapidly.

W HILE VISITING the upper Missis­ sippi Valley Soil Erosion Experimental Son at La Crosse, Wisconsm, Mr- coMBiNiKO «s TWO ^^RE^^ming "d d-^f "^ i;H^e- GarSer summed up his sentiments for nroducts-Mr. Gardiner (extreme left) satisfies both interests ^t Inral Press ''When I return to Tthe Galesbutg Implement Company, IH ."i"'"-^^'^^f" J Aust aS ••^he said, "I will tell the Aus- Illinois, where he discussed agriculture with (left to right; nSln people about my experiences and Normal Weaver andFrankCunningham, the twopartnersof the mpressions"^ of the American people^ store E E. Ehrhardt, blockman, Peoria branch; Edwin Gumm, American farmlands, and American farm farmer and president of Knox County Farm Bureau. practices I have been particularly fntercstcd in the hospitality of the coun­ ty towns and the people I have mer l7has been a most enjoyable trip in every 'X?ons who met and visited the Australian progressive farmer al say_. "The feeling is mutual, Mr. Gardiner.

22 THE INTERNATIONAL TD-18 showu in thcsc photos was transporting supplies to establish a new outpost on Umnak Island in the Aleutians. There were no Aleutian defenders roads, and the soft tundra was cut by innumerable deep gullies and swift streams.

- • • ^'. . ::'^::'- EUGENE H. SANDERS, of Hannibal, of the entire west coast of America would black mud. In winter the crawler trac­ Missouri, who spent two of the war have been in danger." tors easily transported much - needed years in the Aleutian Islands, is probably The difficulties of transportation were supplies through rocky mountain passes correct in his observation that the such that Mr. Sanders, who took the to far-flung outposts. Countless lives Aleutians, considering their importance accompanying pictures in the Aleutians, were saved by the dependable ability of to the course of the war, were the least thinks the performance of the crawler- the tractors to overcome the toughest publicized of all the combat zones. type tractors should be duly acknowl­ kind of obstacles. When the battle came, "This may have been partly due to edged. the tractors played an even more im­ close military secrecy," says Mr. Sanders, "In almost every case," he relates, "the portant part in getting equipment ' 'but much of it can be attributed to the first piece of equipment to come ashore through and in evacuating the wounded. islands' inaccessibility. Life itself is a on the narrow, black sand beach of a The Aleutians were tough. As a man battle in the dismal wind-swept loneliness. new island was a crawler-type tractor. who saw two years of history written "But if our efforts in the Aleutians Its uses were innumerable. Wheeled there, I salute the crawler tractor which early in the war had failed, the security vehicles mired quickly in the sticky made their conquest easier." THESE INTERNATIONAL BUSES, Specially designed for their purpose, are gifts from the Chicago Herald- Amirican Benefit Fund to the Veterans' Administration Hospital at Hines, Illinois. They provide transportation on outings for veterans stricken by paralysis from wounds suffered in service. Ramps permit easy loading of buses without discomfort to the men.

Gift buses "a Godsend," say wounded veterans

EACH BUS IS EQUIPPED to transport 16 wheelchair patients from the hospital to baseball and football games and other events without the men leaving their chairs. One of the veterans expressed the appreciation of all when he said: "These are just what we've been wanting. The buses are a Godsend to us. Now we can go places safely and comfortably. "

THE VETERANS' FIRST TRIP in the new buses was to Wrigley Field, Chicago, for the Bears-Giants football classic.

A ELEET OF BUSES similar to the two that brought these men to Wrigley Field will be given to other veter­ ans' hospitals by Hearst newspapers.

Printed in United States of America — Harvester Pross.