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Dubai Knowledge Economy 2003 ~ 2008 SPECIAL Dubai Knowledge Economy 2003 ~ 2008 Volume II Greater Dubai - 2014 ● ICT Infrastructure in New Dubai Hospitality Industry ● Banking and Finance Media ● IT Labor Market ● EIM Case Study Premium Sponsor 8.5, Dhs 37 \ US$ 10, +hp How to start your presentation without excuses. From now on, it’s show time, in no time. Today, business people on the move have no excuses but to perform to their best – thanks to HP’s remarkable range of compact, incredibly reliable digital mobile projectors. So, from now on you don’t have to face the nightmare of the resident projector letting you down. You simply produce your own lightweight HP digital projector and it’s show time, in no time. All models are simple to set up, featuring auto-everything. More importantly, they make you look good, too. 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DLP TM technology made by Texas Instruments. *Picture reliability test LCD vs DLPTM technology: Conducted by Munsell Color Science Laboratory (MCSL) at Rochester Institute of Technology in May 2002. Dubai Knowledge Economy 2003-2008 Volume II President & Research Director Abdul Kader Kamli Forward [email protected] Tel: +971.4.3903053 By the time you finish reading this research book, Dubai will probably have expanded by a few square kilometers into the Gulf waters. Urban Dubai is Editor expanding, not only vertically, but horizontally – below and above sea level, Fawaz Jarrah and well into the desert – to create an advanced hospitality and business [email protected] environment that is particularly slanted to serve knowledge-based ventures Tel: +971.4.3903051 and up-market travelers, as well as upscale property buyers. Technology Executive Editor and resources are being strategically employed to simultaneously expand Jennifer Malapitan Dubai’s turf physically and into people’s minds worldwide. [email protected] These efforts have already started to pay off, evident by Dubai’s hosting Tel: +971.4.3903057 of international conventions and events, a growth in Dubai’s share in the global knowledge-based market and an increasing flux of passengers using Senior Researcher Nahla Daoud Dubai International Airport, in addition to the international awards and [email protected] recognition Dubai and Dubai-based organizations are being awarded. Tel: +971.4.3903052 Dubai is gradually turning into a global brand name for business communities, knowledge workers and the travel industry. Research Analyst Complementing Dubai Knowledge Economy 2003-2008 Volume I, Ahmed Moussa which was published in November 2003, and hopefully exceeding its [email protected] success, this volume has a special focus on the development of hospitality Research Executive as one of the pillars of Dubai’s knowledge economy, in addition to the Mohammed Faheem equally important sector of banking and finance, and the IT job market. [email protected] This research book looks into the separate mega projects (both planned and underway), their ICT infrastructure, and how these projects will Editorial Consultant demonstrate that “the whole is greater than the sum of its parts”, when they Stefan Kemball [email protected] collectively contribute to the creation of what we like to call Greater Dubai. Knowledge Economy 2003-2008 Volume II comes to you as the UAE Sales & Marketing ICT market is witnessing a major turning point, following a recent Mehtab Ali Sayed landmark decision to liberate the telecom sector and bring in competition. [email protected] However, despite all the progress and the good prospects, there are no Tel: +971.4.3903058 short cuts in developing a knowledge economy. Both public and private MADAR Research Group organizations in Dubai still have much ground to cover and a long way to A Bin Zayed Group Company go before vision is turned into reality. Office 221, Building 8 Meanwhile, as Dubai is learning from the experience of developed Dubai Media City nations in using ICT as a growth engine or tool to transform their P.O. Box 502180 economies, we hope this research series and the packaged experience of Dubai, United Arab Emirates Dubai contained within would assist other Arab and developing nations in url: www.MadarResearch.com forging their own path. Tel: +971.4.3903059 Fax: +971.4.3904688 Abdul Kader Kamli Published in June 2004 Copyright(c) 2003-04 Madar Research Group. All rights reserved. Reproduction in part or whole without express written permission is prohibited Table of Content Section 1: Greater Dubai - 2014 Overview and Vision ............................................................................................................................... 7 Transportation .......................................................................................................................................... 9 Heathcare .................................................................................................................................................. 10 Select Free Zone Projects ............................................................................................................................. 10 Real Estate ................................................................................................................................................. 11 Tourism and Leisure .................................................................................................................................. 11 Section 2: ICT Infrastructure in New Dubai Overview ................................................................................................................................................... 15 Voice and Data Communication Services for Businesses .......................................................................... 17 Voice, Data and TV Services for Consumers .................................................................................................20 E-Learning Delivery Solutions .................................................................................................................... 21 Section 3: Banking & Finance UAE Financial Sector Overview ............................................................................................................... 25 Dubai Financial Sector Overview ............................................................................................................. 27 Dubai Financial Market and Hub ........................................................................................................... 27 ICT Infrastructure .................................................................................................................................... 30 Banks IT Budgets ...................................................................................................................................... 32 Electronic Banking and Payment ................................................................................................................ 32 Contact Centers ........................................................................................................................................ 34 Section 4: Travel & Hospitality Overview .................................................................................................................................................. 39 Hotel Industry ........................................................................................................................................... 41 Dubai International Airport ...................................................................................................................... 45 Emirates Airlines ...................................................................................................................................... 50 Section 5: Dubai Media Dubai Media Sector Overview .................................................................................................................. 55 Dubai Media City .................................................................................................................................... 58 Dubai Government Media Restructuring ...................................................,............................................. 63 Section 6: IT Labor Market Overview
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