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Company-Overview-Annual-Report.Pdf 2020-2021 corporate NEW DAY. NEW ANSWERS. overview INSPIRED BY CURIOSITY. It’s hard to conceive that for more than a year the COVID-19 pandemic has wreaked havoc around the world. Like most companies in the digital era, we’ve also taken steps to transform who we are and how we contribute Many of us have never lived through anything like the coronavirus, nor such an incredible amount of disruption to our customers’ success. Even in the most difficult economic times, we’ve maintained that spirit of innova- in our daily lives. From something as simple as taking a walk in the park or hosting a birthday party to broader tion, constantly reimagining how analytics can improve the world. Last year, we continued to deliver on our decisions like canceling large gatherings or working remotely, the way we make decisions vastly shifted. We are promise of a $1 billion investment into advancing AI technology, education and services. A significant part of reconsidering every decision and re-evaluating every necessity. Actions that were once subconscious instinctive our annual revenue is reinvested into R&D to optimize the analytics life cycle for our customers. behavior are now calculated, cautious equations. But our innovation does not stop within our own technology boundaries. We’ve adapted to the demand The same applies to business. Many of the insights that once drove critical business decisions no longer apply for analytics in the cloud by reimagining how we collaborate and integrate complementary technologies. as organizations adapt to an ever-changing new normal – including disruptions in critical supply chains, medical Last year, we acquired Boemska, whose technology will allow us to lower customer cost consumption in supply shortages and workforce constraints. the cloud. We have exciting plans for continued collaboration with our customers and partner community. Even though 2020 was full of surprises, we adjusted quickly to keep our employees safe – and focus on helping New partnerships allow us to help customers with lots of data minimize costs and increase compute our customers through a difficult time. Throughout the year, we stayed agile and kept our focus efficiencies with massively scalable data stores in the cloud. We are gaining significant momentum with on what’s important. We found ways to use data to fight the virus and create new strategies our strategic preferred cloud partner Microsoft, as evidenced by our latest release of SAS® Viya,® which is to keep society moving forward. cloud-native and offers deep integration with Microsoft Azure services. Now, a new day is upon us, and, with it comes opportunity for new questions. SAS was built on innovation, and 2021 will be no different. We are accelerating innovation across all our How does the new normal affect business? How do we make better decisions? technologies to focus on solving our customers’ business problems. We remain dedicated to asking the right questions to find better answers. And, all along the way, we maintain the belief that caring for our As we consult with government agencies, health care workers and supply chain people, our communities and our planet is simply the right thing to do to create a better, safer world. experts on their responses to the coronavirus, we see an intense need across industries for more data and, more importantly, an increased demand to analyze the data that is available. Sincerely, To get new answers, we must stay creative and adaptive. At SAS, we know curiosity Jim Goodnight is the catalyst for all acts of discovery. Our curiosity and passion for the problems our CEO of SAS customers are facing leads to knowledge and progress, and it drives our innovation. from the ceo 3 banking capital markets 30% 2% $3 billion revenue communications education 5% 2% corporate overview : energy & utilities government • Analytics • Fraud 2% 17% • Artificial Intelligence • Internet of Things • Cloud • Risk health care insurance • Financial Services 5% 11% New Day. New Answers. Inspired by CURIOSITY life sciences manufacturing 6 Continuous innovation and customer 8% 4% commitment has propelled 45 years of consecutive profitability for SAS. retail services New Day. New Answers. 4% 10% To drive INNOVATION 10 : SAS is the only vendor named a leader Artificial Intelligence • Machine Learning • Data Science • Advanced and Predictive in Gartner’s Magic Quadrant for Data New Day. New Answers. Analytics • Risk Management • Data Quality • Data Integration • Decisioning • Real-Time Science and Machine Learning Platforms United by COLLABORATION • • • Marketing Multichannel Marketing Customer Analytics Fraud Detection and for all eight years of publishing. 18 Anti-Money Laundering • Retail Analytics New Day. New Answers. To improve our SOCIAL IMPACT 26 14% ASIA PACIFIC 36% EUROPE New Day. New Answers. O S F 56% 91% R Same world-class company 27% O MIDDLE EAST 2 E 0 0 F N 2 32 2 AFRICA T T 0 0 R H 2 R N A F E E P O T E S V D EW Y R O TH R EN R& B TU P N E U N SA ED N 10 O OM E R D I LES NC E 0 C IES ST EINVESTE INFLUE 50 OMPAN CU 50% 0 LIST ARE SAS AMERICAS transformation efforts. In a world of untapped data, SAS sees Cloud computing plays a central role in our technolo- opportunity to inspire, improve and inno- gy road map. Not only does it help companies deal vate. When we apply our trusted analytics with the sheer volume of data, it’s what customers and curious spirit to our world’s explosion need to become more agile, scale to new challenges of data, better decisions are inevitable. and operate more efficiently. The latest release of our Innovation is certain. And our aspirations cloud-native SAS Viya platform integrates the art of decision making with the science of AI and advanced for a better world become reality. analytics. It’s also empowering users across the organization to harness the power of analytics – no At our core, we’ve always been an organization of matter their skill level. problem solvers. Our courage to ask challenging helping predict and questions blended with our powerful technology is prepareOrganizations for like covid-19 Hanesbrands, Mercy, Banco an unbeatable combination. The past year has Bradesco and Qualitas Insurance Company are From supporting health care agencies on the front forced us all to think differently, adjust constantly pushing the boundaries of innovation with SAS Viya lines of the pandemic outbreak to powering COVID-19 each day. The latest version of SAS Viya provides a and remain flexible. A lot has changed. But our vaccine and treatment development, SAS has support- seamless customer experience with Microsoft Azure, a fearlessness to tackle problems of every size has ed health and government organizations through every only intensified. phase of the pandemic, empowering them to make Our relentless questions pave a path to a better lifesaving decisions. Working with hospitals such as understanding of the challenges our customers face. Fondazione Policlinico Universitario Agostino Gemelli IRCCS, the Robert Koch Institute and the Cleveland This past year made clear that our software and Clinic, we created forecasting platforms to predict services help play a life-changing role in times of impact and optimize critical resources at the very uncertainty. Customers asked us how to optimize beginning of the outbreak. critical hospital resources, better protect vulnerable populations from the spread of COVID and reinvent Globally, governments used SAS epidemiology models, supply chain demand planning – and we’ve an- situational awareness dashboards, economic forecast- swered confidently with the power of data, analytics, ing and contact tracing software to inform data-driven inspired by collaboration and curiosity. Now, we continue to policies and support citizens. We’ve helped officials help reimagine business in a post-pandemic future, around the world understand the virus’ spread to implement better public health guidelines and best curiosity giving everyone access to data and insights that can physically and financially protect those most in need. help propel us all forward. Throughout this report, you’ll discover the impact of And in the race to develop and distribute effective vaccines, SAS clinical analysis software has helped thinking bigger, better and braver with advanced curiosity health and pharmaceutical organizations to digitally analytics. With more data than ever before and transform clinical research and improve the develop- some of the most difficult societal challenges we ment and safety of new pharmaceuticals, including may ever see, inspiring innovation, empowering COVID-19 vaccines. positive change and making analytics accessible for all is critical. And that’s exactly what we’re here to do. 7 new day. new answers. the power of analytics to explore their “ If you had told me at the beginning of 2020 that before midyear, we would unanswered questions – no matter their help reinvent supply chains, reimagine hospital resourcing and develop public skill level. Organizations like Hanesbrands, Mercy, dashboards for health agencies around the world – I would not have believed Banco Bradesco and Qualitas Insurance you. But as the uncertainty of the year began to unfold and we were called on Company are pushing the boundaries by our customers to accomplish these and many other tasks, we did. We helped of innovation with SAS Viya each day. The latest version of SAS Viya provides them weather the disruption, and now we’re helping them adapt, make better seamless integration and user
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