2020-2021 corporate NEW DAY. NEW ANSWERS. overview INSPIRED BY CURIOSITY. It’s hard to conceive that for more than a year the COVID-19 pandemic has wreaked havoc around the world. Like most companies in the digital era, we’ve also taken steps to transform who we are and how we contribute Many of us have never lived through anything like the coronavirus, nor such an incredible amount of disruption to our customers’ success. Even in the most difficult economic times, we’ve maintained that spirit of innova- in our daily lives. From something as simple as taking a walk in the park or hosting a birthday party to broader tion, constantly reimagining how analytics can improve the world. Last year, we continued to deliver on our decisions like canceling large gatherings or working remotely, the way we make decisions vastly shifted. We are promise of a $1 billion investment into advancing AI technology, education and services. A significant part of reconsidering every decision and re-evaluating every necessity. Actions that were once subconscious instinctive our annual revenue is reinvested into R&D to optimize the analytics life cycle for our customers. behavior are now calculated, cautious equations. But our innovation does not stop within our own technology boundaries. We’ve adapted to the demand The same applies to business. Many of the insights that once drove critical business decisions no longer apply for analytics in the cloud by reimagining how we collaborate and integrate complementary technologies. as organizations adapt to an ever-changing new normal – including disruptions in critical supply chains, medical Last year, we acquired Boemska, whose technology will allow us to lower customer cost consumption in supply shortages and workforce constraints. the cloud. We have exciting plans for continued collaboration with our customers and partner community. Even though 2020 was full of surprises, we adjusted quickly to keep our employees safe – and focus on helping New partnerships allow us to help customers with lots of data minimize costs and increase compute our customers through a difficult time. Throughout the year, we stayed agile and kept our focus efficiencies with massively scalable data stores in the cloud. We are gaining significant momentum with on what’s important. We found ways to use data to fight the virus and create new strategies our strategic preferred cloud partner Microsoft, as evidenced by our latest release of SAS® Viya,® which is to keep society moving forward. cloud-native and offers deep integration with Microsoft Azure services.

Now, a new day is upon us, and, with it comes opportunity for new questions. SAS was built on innovation, and 2021 will be no different. We are accelerating innovation across all our How does the new normal affect business? How do we make better decisions? technologies to focus on solving our customers’ business problems. We remain dedicated to asking the right questions to find better answers. And, all along the way, we maintain the belief that caring for our As we consult with government agencies, health care workers and supply chain people, our communities and our planet is simply the right thing to do to create a better, safer world. experts on their responses to the coronavirus, we see an intense need across industries for more data and, more importantly, an increased demand to analyze the data that is available. Sincerely,

To get new answers, we must stay creative and adaptive. At SAS, we know curiosity Jim Goodnight is the catalyst for all acts of discovery. Our curiosity and passion for the problems our CEO of SAS customers are facing leads to knowledge and progress, and it drives our innovation. from the ceo ceo the from 3           banking capital markets 30% 2%

$3 billion revenue communications education 5% 2% corporate overview    : energy & utilities government • Analytics • Fraud 2% 17% • Artificial Intelligence • Internet of Things • Cloud • Risk health care insurance • Financial Services 5% 11% New Day. New Answers. Inspired by CURIOSITY life sciences manufacturing 6 Continuous innovation and customer 8% 4% commitment has propelled 45 years of consecutive profitability for SAS. retail services New Day. New Answers. 4% 10% To drive INNOVATION 10

       : SAS is the only vendor named a leader Artificial Intelligence • Machine Learning • Data Science • Advanced and Predictive in Gartner’s Magic Quadrant for Data New Day. New Answers. Analytics • Risk Management • Data Quality • Data Integration • Decisioning • Real-Time Science and Machine Learning Platforms United by COLLABORATION • • • Marketing Multichannel Marketing Customer Analytics Fraud Detection and for all eight years of publishing. 18 Anti-Money Laundering • Retail Analytics

New Day. New Answers.       To improve our SOCIAL IMPACT 26 14% ASIA PACIFIC 36% EUROPE New Day. New Answers. O

S F 56% 91% R Same world-class company 27% O MIDDLE EAST 2 E 0 0 F N 2 32 2 AFRICA T T 0 0 R H 2 R N A F E E P O T E S V D EW Y R O TH R EN R& B TU P N E U N SA ED N 10 O OM E R D I LES NC E 0 C IES ST EINVESTE INFLUE 50 OMPAN CU 50% 0 LIST ARE SAS AMERICAS transformation efforts.

In a world of untapped data, SAS sees Cloud computing plays a central role in our technolo- opportunity to inspire, improve and inno- gy road map. Not only does it help companies deal vate. When we apply our trusted analytics with the sheer volume of data, it’s what customers and curious spirit to our world’s explosion need to become more agile, scale to new challenges of data, better decisions are inevitable. and operate more efficiently. The latest release of our Innovation is certain. And our aspirations cloud-native SAS Viya platform integrates the art of decision making with the science of AI and advanced for a better world become reality. analytics. It’s also empowering users across the organization to harness the power of analytics – no At our core, we’ve always been an organization of matter their skill level. problem solvers. Our courage to ask challenging helping predict and questions blended with our powerful technology is prepareOrganizations for like covid-19 Hanesbrands, Mercy, Banco an unbeatable combination. The past year has Bradesco and Qualitas Insurance Company are From supporting health care agencies on the front forced us all to think differently, adjust constantly pushing the boundaries of innovation with SAS Viya lines of the pandemic outbreak to powering COVID-19 each day. The latest version of SAS Viya provides a and remain flexible. A lot has changed. But our vaccine and treatment development, SAS has support- seamless customer experience with Microsoft Azure, a fearlessness to tackle problems of every size has ed health and government organizations through every only intensified. phase of the pandemic, empowering them to make Our relentless questions pave a path to a better lifesaving decisions. Working with hospitals such as understanding of the challenges our customers face. Fondazione Policlinico Universitario Agostino Gemelli IRCCS, the Robert Koch Institute and the Cleveland This past year made clear that our software and Clinic, we created forecasting platforms to predict services help play a life-changing role in times of impact and optimize critical resources at the very uncertainty. Customers asked us how to optimize beginning of the outbreak. critical hospital resources, better protect vulnerable populations from the spread of COVID and reinvent Globally, governments used SAS epidemiology models, supply chain demand planning – and we’ve an- situational awareness dashboards, economic forecast- swered confidently with the power of data, analytics, ing and contact tracing software to inform data-driven inspired by collaboration and curiosity. Now, we continue to policies and support citizens. We’ve helped officials help reimagine business in a post-pandemic future, around the world understand the virus’ spread to implement better public health guidelines and best curiosity giving everyone access to data and insights that can physically and financially protect those most in need. help propel us all forward. Throughout this report, you’ll discover the impact of And in the race to develop and distribute effective vaccines, SAS clinical analysis software has helped thinking bigger, better and braver with advanced curiosity health and pharmaceutical organizations to digitally analytics. With more data than ever before and transform clinical research and improve the develop- some of the most difficult societal challenges we ment and safety of new pharmaceuticals, including may ever see, inspiring innovation, empowering COVID-19 vaccines. positive change and making analytics accessible for all is critical. And that’s exactly what we’re here to do. 7 new day. new answers. the power of analytics to explore their “If you had told me at the beginning of 2020 that before midyear, we would unanswered questions – no matter their help reinvent supply chains, reimagine hospital resourcing and develop public skill level. Organizations like Hanesbrands, Mercy, dashboards for health agencies around the world – I would not have believed Banco Bradesco and Qualitas Insurance you. But as the uncertainty of the year began to unfold and we were called on Company are pushing the boundaries by our customers to accomplish these and many other tasks, we did. We helped of innovation with SAS Viya each day. The latest version of SAS Viya provides them weather the disruption, and now we’re helping them adapt, make better seamless integration and user experi- decisions and find new answers to keep us all moving forward.” ence with Microsoft Azure, a key step in our next phase of the SAS and Microsoft  Bryan Harris, SAS Chief Technology Officer partnership announced last year. The joint co-development efforts between transforming emergency SAS and Microsoft allows customers to preparedness to protect citizens stand up and run SAS analytics in their Previously, when the Town of Cary, North Carolina, flooded after cloud or SAS Cloud environments with heavy rains, it relied on citizens to share alerts to town staff who would ease, give their users access to the latest manually process requests and dispatch appropriate personnel to better decisions through digital transformation innovations and enhancements and respond to the issues. Now, SAS and Microsoft are helping the town Everything we do at SAS is designed to empower better drugs are safe and effective for their intended use. centrally manage everything with tools move from reactive to proactive and ultimately predictive, creating a decisions. By making better decisions, organizations can Through the partnership, the FDA will help modernize they are already familiar with. flood prediction solution recognized by Fast Company as a top Joint differentiate themselves from competitors, improve lives drug regulatory programs and provide analytically driven Across the globe – in government, Venture on its annual World’s Most Innovative Companies list. and even change the world. But it takes more than just data. drug manufacturing facility surveillance. patient advocacy and medical research Cary strategically installed water level sensors along its stream basin Businesses need powerful analytics and decisioning capa- Decisioning is rapidly becoming a must-have across – SAS Viya users are exploring the power and rain gauges at several town facilities. By using SAS Analytics for bilities to turn data into actionable insight and support criti- industries, including retail and manufacturing. With the of analytics in finding answers to their IoT and Azure IoT services, staff can now visualize flooding events in cal digital transformation efforts. This was especially critical disruption and uncertainty of the past year, retailers, toughest questions, transforming data real time. The town can better identify anomalies through the integra- in 2020, as businesses globally faced unprecedented dis- consumer packaged goods companies and manufacturers into better decisions and helping build tion of weather forecasting data and real-time sensor data to deliver ruption and uncertainty. Channeling our curiosity, we found desperately want to confidently answer their evolving a smarter and safer world. advanced warnings and predictions of flooding events in both Cary innovative ways to democratize analytics, help customers questions. Through powerful analytic solutions and newly When we reflect on why we do what we and surrounding municipalities. digitally transform, and move their businesses, industries formed partnerships, SAS is helping promote agile supply and society forward. do, the answer is clear. With analytics, chains, optimize production and help customers across we give people the power to make “we’re very fortunate to have Companies are now faced with thousands of digital these industries drive their digital transformation efforts. better decisions. How can we best strong relationships with decisions every day. Take an industry like government, for sas and microsoft because Our advances in cloud computing also help drive swifter maximize business outcomes? How can they’re not just technology RECOGNIZED BY example. In order to digitally transform and improve deci- decisions. Not only can our cloud technologies help we better plan for the future? How can vendors – they’re true sioning, government agencies are better understanding partners who care about FAST COMPANY curiosity companies deal with the sheer volume of data, but they we better reach our key audiences? By curiosity the work we’re doing, and the importance of a solid analytics strategy. With bold digi- also provide customers the tools to become nimbler, scale lighting the path from analytics to insight AS ONE OF THE tal transformation initiatives in place, the US Food and Drug they understand our vision to new challenges and operate more efficiently. The latest to action, we empower organizations to and the impact it has in cary MOST INNOVATIVE Administration (FDA) is turning to capabilities in natural release of SAS Viya integrates the art of decision making solve these questions and transform the and beyond.” language processing, artificial intelligence and machine with the science of AI and advanced analytics. It’s also impossible into the possible. JOINT VENTURES Nicole Raimundo Coughlin, learning through the SAS Viya platform to ensure human empowering users across the organization to harness Chief Information Officer, OF 2021 8 Town of Cary 9 Today, our customers are experiencing change at a pace like never before. If they weren’t already on the path to digital transformation before 2020, they were forced into it rapidly last year. In order to maximize on analytic investment, make data-driven decisions, and deliver competitive advantages, businesses need data and analytics – and they need to put them to work in new and different ways.

In 2020, SAS helped customers thrive in this shifting landscape thanks in part to our innovations across our customer intelligence and data science solutions, our cloud-native SAS Viya software and strategic partnership with Microsoft. This year, SAS is continuing to refine these technologies and beyond to help customers SAS NAMED A continue to evolve and innovate. WORLD’S MOST The pandemic has undoubtedly altered consumer behavior, driving business INNOVATIVE leaders to quickly respond and adapt in order to provide a seamless customer experience. SAS is uniquely positioned to help, with the ability to transform data COMPANY – into actionable insights in minutes or seconds with AI and real-time decisions. With RECOGNIZED new service offerings and updates to our customer intelligence software, SAS is FOR INSPIRING helping brands accelerate the value delivered through analytics with a hybrid marketing approach to explore new answers to evolving customer expectations. CURIOSITY, PUSHING TECHNOLOGY Whether helping better reach customers, better predict business outcomes or better unlock hidden insights, SAS is primed to help organizations everywhere BOUNDARIES AND innovate with confidence. As the leader in massively parallel analytics and AI, SAS CREATING A to drive has the best tools to help data scientists across industries and around the world CATALYST FOR quickly and efficiently turn massive amounts of unsorted data into actionable innovation insights that drive real change. And with the latest release of SAS Viya, we are POSITIVE CHANGE. making it easier for users of all skill levels throughout the organization to acceler- innovation ate digital transformation, improve decision making and reimagine analytics.

The latest release of SAS Viya is cloud-native and cloud portable, supported by continuous integration and continuous delivery (CI/CD), delivering faster results in seconds, not hours. The SAS Viya platform integrates the art of decision making with the science of AI and advanced analytics, bringing the power of analytics to everyone, everywhere, whether on premises, in the cloud or on the edge. 11 new day. new answers. innovation13 - -

using sas to sift through analyze sentiment, we were our pivot quickly to able concentrate and focus to relevant topics on our community and and answers provide real in time.” support volumes of text data and text of data volumes Ruth Tal-Singer, Ruth Tal-Singer, President and Chief Scientific Officer Foundation COPD  supporting copd patients during the pandemic As the pandemic ramped the up, million 320 obstructivepeople suffering with chronic pulmo nary disease feltmore (COPD) vulnerable than The COPD Foundationever. turned to SAS Viya and its built-in AI strengths to explore unstructured data, identify patterns and create meaningful reports for its members. This allowed the topics pinpoint most to organization concerning for members – access to oxygen, medicine, jobs pulmonaryand rehabilitation services. the It made foundation’s support more relevant in the pan demic’s early days when members needed it most. “ -

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’ strategic partner to shape the future of AI and analytics in the cloud. With joint co-selling and go-to-marketin the cloud. With joint co-selling and activities, the partnership supports the companies shared vision to further democratize AI and analytics. It also builds on SAS integrations across Microsoft cloud solutions for Azure, Dynamics 365, Microsoft 365 and Power Platform. welcome to the empowered cloud welcome to the empowered experience onSAS Viya provides a seamless customer Azure and theMicrosoft Azure. The integration between to standViya analytics platform empowers customers with ease,up SAS analytics in their cloud environments to the latestrun them reliably, easily give users access manageinnovations and enhancements, and centrally with. Thiseverything with tools they are already familiar workloadsenables IT to focus less on routine analytics that helpand more on high-value, strategic workloads business leaders make better decisions. This release marks a new phase of our ship with Microsoft or Google, and integrating with their cloud services, we giveor Google, and integrating flexibility to optimize the perfor organizations the ultimate their analytics ecosystem. mance and value of SAS Viya platform offers The release of the cloud-native a investment in AI, announced inreturn on SAS’ $1 billion helps customers2019. The powerful, easy-to-access platform into thedrive innovation while bringing SAS technology hands of everyone, everywhere. Whether on private, public or hybrid cloud infrastructure, private, public or Whether on data and SAS closer to their customers move we are helping critical ways to unlock in new and modern run our software with maximum uptime and minimalbusiness opportunities By offering our award-winningadministrative overhead. on the SAS Cloud or third-party cloudsoftware and services Azure, Amazon Web Services (AWS),providers like Microsoft

and facilities. Government of cloud solutions better understand and control the effects of better understand and control the effects Copenhagen Regional Psychiatric Centers’ with analytics and decisioning capabilities in the cloud. Another priority key is our strategic collaboration with SAS Viya of on development ongoing through Hat Red Red Hat OpenShift for our customers. accelerate cloud migration for our customers. Our acquisitionaccelerate cloud migration for our customers. managementof Boemska, a UK-based analytic workload SAS Viya andcompany, helps boost the portability of applications.open-source models for mobile and enterprise Collaboration with existing and new partners will help improve reduce costs, and help customers performance, the pandemic on its 46 million residents. And an automatedthe pandemic on its 46 million residents. data feed illustratingdashboard on Viya is creating a real-time of patients acrossthe pandemic’s impact on mental health the making strides to helpWe are working to find new answers, uncertainty. While many organizations have struggled withuncertainty. While many organizations Viya has helpedthe global pandemic and its effects, SAS customers continuebuild confident decision making to help Forsolving their new, evolving challenges. example, a COVID dashboard powered by Viya is helping the Odisha in India their organizations while seamlessly managing analytictheir organizations SAS into a variety of applications.workloads and building SAS ViyaRunning on a modern, scalable architecture, continuously –is designed to be delivered and updated during times ofhelping accelerate time-to-value even deployment, SAS has evolved our technology to becomedeployment, SAS has latest release of SAS Viya. cloud-native with the for users across the organizationSAS Viya makes it easier cloud-native software and make betterto access powerful, product developments are helpingdecisions, faster. Recent democratize analytics throughoutcustomers more efficiently cloud agility and transform with strive to digitally As organizations of the cloud and scalability require the flexibility speed, they skill levels. to users of all platform accessible and an analytics vision for Through a comprehensive

innovation12 data science As companies embark on their digital transformations, the in nearly every industry. Automation, conversational plat- need for data scientists has accelerated. With exploding forms, computer vision, bots and smart machines can be a data-driven approach amounts of data and a more digital world than ever before, combined with large amounts of data to improve many organizations need the ability to sift, sort and analyze informa- technologies at home and in the workplace, from security to whole person care tion quickly to ensure confident decision-making. They also intelligence to investment analysis. Just east of Los Angeles in Southern California, need flexibility and choice of tools that work best for their Riverside County serves the health needs of nearly Our cloud-native Viya software makes it easier than ever organizational needs. With reality-tested AI, SAS provides 2.5 million people. In recent years, Riverside before to put data science into action. Everyone has a seat at flexible solutions to help data scientists make the right County has worked to improve whole person care the analytics table thanks to the comprehensive end-to-end decisions at the right time to provide better outcomes and (WPC) for probationers, an initiative funded by capabilities of Viya that unify disparate technologies, people trusted results across the organization. California’s 1115 Medi-Cal Waiver WPC pilot and processes. And everyone wins. SAS Viya massively program, which provides funding to counties to We revolutionize how data scientists work. Users can leverage parallel processing provides better results, at scale, in coordinate health resources to help improve the a data processing architecture specially built for analytics on a seconds not hours, leading to more trustworthy results well-being of Medi-Cal beneficiaries. single, self-contained platform, eliminating the need to go across the organization in less time. outside the tool set and hunt for other functionality to fill Riverside County turned to SAS to help improve We’re proud to be recognized for these innovations year perceived gaps. Our constant innovation due to higher its data integration and implement a better after year. In fact, SAS is the only vendor named a leader in -than-average reinvestment into R&D means that users data-driven approach to whole person care. Gartner’s Magic Quadrant for Data Science and Machine benefit from consistent productivity enhancements and yield Combining advanced analytics, data visualization Learning Platforms for all eight years of its existence. Numer- faster time-to-usable results. and data preparation capabilities with SAS Visual ous analyst reports recognize our innovative, comprehensive Analytics on Viya helps Riverside County prepare As the leader in massively parallel analytics and AI, SAS software, including SAS Visual Data Mining and Machine data quickly for analysis with the flexibility to grow helps organizations across the world rise to any data chal- Learning, which helps team members of all skill levels handle and continue to improve health and wellness lenge that comes their way. With our advanced analytics all tasks in the analytics life cycle in a simple and automated outcomes for its citizens. software infused with cutting-edge, innovative algorithms, way. As the global business analytics software market we are continuing to help businesses across industries continues to grow, data scientists will increasingly need “if we can get an integrated confidentially plan for the future and quickly realize value. flexible, powerful solutions to handle the analytic workloads look at every client and And with AI capabilities built within our software, we help of today and solve the problems of tomorrow. reduce our siloed efforts, organizations boost productivity and unlock new possibilities we can get everyone in the county to their health and wellness goals more quickly.”

innovation Judi Nightingale, Director of Population Health, innovation “SAS offers enterprise-grade platform capabilities and support, coupled with a Riverside County robust vision for key market trends, including composite AI, decision intelligence and MLOps. The domain expertise embedded in its products and consulting services enable customers to derive value from the entire analytics life cycle.” 14 15  Gartner Magic Quadrant for Data Science and Machine Learning Platforms, Q1 2021 customer intelligence Delivering just a good customer experience is no longer With an end-to-end view of consumers’ interactions with their cutting it. Consumers expect personalization, seamless brands, SAS Customer Intelligence 360 helps marketing leaders experiences and extraordinary service. With more consumer to truly measure and optimize marketing across all touchpoints data than ever before, organizations need a way to sort and and deliver moments-based personalization at scale. Our analyze it all in order to draw actionable insights and make omnichannel marketing capabilities help brands boost custom- smarter decisions. They must balance delivering personaliza- er acquisition rates, build more profitable customer bases and tion at scale, while respecting and protecting privacy and generate higher return on their investments. And with built-in AI providing an embedded, immersive experience for the for testing, segmentation and content recommendations, users customer. Marketing solutions from SAS help brands reimag- can automatically tailor their marketing efforts. Not only can ine marketing, creating and extending real-time, personalized they better reach customer expectations, but marketers can use customer experiences that increase profitability and create the powerful software to forecast how marketing initiatives will lasting brand loyalty. perform now and in the future.

New technologies mean today’s consumers expect always-on Analysts have continued to recognize SAS’ deep bench of access and to interact with brands on their own terms. To provide customer intelligence capabilities that help brands deliver new answers, organizations must reinvent themselves now for meaningful experiences and make stronger decisions. the future. In an updated pulse report of Experience 2030, SAS Organizations like Office Depot Europe, 1-800-FLOWERS. and Futurum Research’s forward-looking research study on COM, REA Group and Topdanmark are using SAS customer the state of consumer and brand engagement, new questions intelligence solutions to gain clearer pictures of their customer surrounding shifting consumer behavior during the pandemic engagement efforts and achieve real-time decision mak- were explored. What’s the answer to cutting through the ing. And thanks to our flexible, new service offerings added disruption? Adopt the right, agile technology solutions that last year in response to the pandemic, we have helped brands meet increasingly tech-infused consumer expectations and respond to market changes with unprecedented customer remain willing to ask the right questions. intimacy, customized engagement and quantifiable impact. optimizing ad sales with customer intelligence Based in Australia, REA Group (REA) is a leading digital property business dedicated to changing the way the world experiences property. In search of a solution that would allow it to build highly targeted real estate ad campaigns while receiving up-to-the-minute visibility of fast-moving listings, REA Group turned to SAS Customer Intelligence. The ability to dive into granular detail is vital to assess the 1,500 campaigns, 7,000 line items and 4,000 pieces of creative REA Group creates monthly. With that level of traffic, REA relies on SAS Customer Intelligence for innovation “The hands-on approach SAS takes – the openness to collaborate and bring innovation pinpointed, rapid detail so their sales teams know exactly what inventory they can sell. together our joint expertise to solve our business problems – ensures we Now, the group benefits from quick and easy control of display products with the ability to leverage their continue to achieve success. That level of managed service is central to a inventory and tightly target ad space. And with lowered latency and improved customer satisfaction, REA really exciting, fast-moving partnership.” Group can continue to grow locally and internationally with confidence.

Duncan Procter, Executive Manager of Audience Solutions, Automated Trading and Ad Operations, 16 17 REA Group In 2020, we all rediscovered the importance of collaboration, leaning on one another to make it through our connections with our customers only grew stronger as we worked together to prepare, adapt and reinvent business decisions. Our true curiosity and passion for solving the problems our customers are facing is what drives us toward innovative solutions together.

As analytics reaches a critical mass, the payoffs have been tremendous. With better fraud detection software, banks can keep your money safe. With better demand planning, manufacturers and retailers can keep our small but mighty: analytics shelves stocked. With better contact tracing, govern- for businesses of every size ments can slow the spread of COVID-19. And with better Analytics is no longer the realm of major enterprises. collaboration, we can better address our world’s most As analytics software has become faster and more pressing societal problems. powerful, it’s also become easier and more affordable. Today, we collaborate with tens of thousands of small to Our partners play a critical role in supporting our efforts midsize businesses, all of which use analytics in some to drive customer innovation and digital transformation. fashion to solve problems, improve productivity, Our network of global systems integrators, regional streamline operations or innovate faster – often with partners and technology partners serve as force limited resources. multipliers, helping us strengthen connections with organizations around the globe. SAS embeds AI capabilities like machine learning and computer vision into our software to give even the Collaboration is at the forefront of the SAS Hackathon, smallest business enterprise-level power and speed. which connects customers, partners, students and Seacoast Bank is a prime example. By using machine startups, to bring practical innovation to the market- learning software to calculate the lifetime value of each united by place. Whether building products that revolutionize an customer, the Florida bank realized a triple-digit ROI

industry or tackle one of our world’s pressing societal collaboration from its automated marketing campaigns. collaboration problems, participants are using the power of SAS and open source on Microsoft Azure to think boldly and Similarly, nonprofit consulting firm CNM uses analytics improve lives. to increase revenue, only this story centers on data Across industries, with partners and the entire analytics visualization. CNM helps nonprofits use data to improve community, organizations everywhere and of all sizes their fundraising efforts. For this, the small consulting rely on SAS to fuel growth and drive transformation. Of firm deploys SAS Visual Analytics on Amazon Web all the sectors finding new answers through analytics, Services, thus making intuitive reporting software three stand above the rest: banking, manufacturing available online to all its customers.

and retail. 19 new day. new answers. slashing identity keeping shelves stocked fraud by 80% during covid-19 As its industry overall saw application fraud The pandemic has crippled supply triple over the last five years, Axcess Finan- chains and left retailers and consumer cial fought a growing number of charlatans goods manufacturers out of step with and criminal networks masquerading as consumer demand. To counter digital payday loan applicants. COVID-19 disruptions and improve demand planning for these organiza- Turning to SAS Identity 360 on Amazon Web tions, SAS worked with organizations to Services, Axcess revamped its struggling’ offer a “quick start” 90-day fee-waived fraud detection system. Our cloud-based portfolio of supply chain analytics new answers in financial services software-as-a-service (SaaS) offering enables new answers in retail and Disruptive forces, including the pandemic and beyond – such as shifts software and services. organizations to bring together multiple consumer packaged goods in customer desire for full transparency and complete banking on an authentication data providers for rapid, Retail and consumer packaged goods (CPG) companies have To deliver business results rapidly, app, digitalization, fintech and data privacy – are challenging financial centralized authentication of digital users. experienced a massive disruption caused by the pandemic, leading Russian online grocery chain institutions. Winning banks build connections with analytics and AI leading to major shortages and delays, broken supply chains and Utkonos turned to SAS’ intelligent leaders to thrive in the digital world, provide meaningful customer Axcess’ early results were as impressive as a lot of questions. What does the “new normal” look like? How will product substitution solution delivered experiences and meet risk and compliance mandates. they were swift; we worked to slash third- demand continue to change? How will consumer expectations shift through the quick start program in the In the field ofrisk management – where mistakes can cost billions – party fraud by 80 percent in less than 90 moving forward? Microsoft Azure cloud environment. banks need to make fast and accurate risk decisions to respond days. Moreover, Axcess’ fraud operations With the help of powerful retail omnichannel analytics, organiza- Harnessing the flexibility, ease of use to market volatility. To meet this need, we worked with Austria’s team has cut the time needed to investigate tions can better recover from the impacts of the pandemic and and sophisticated depth of the demand Raiffeisenlandesbank to implement high-performance risk analytics consumer identity fraud disputes from hours drive smarter and more agile supply chains to better reach planning solution, Utkonos was able to to accelerate risk simulation times. By reducing stress-testing times to mere minutes per case. customers’ needs. With a strong data strategy, intelligent market- power reliable and scalable demand from four hours to 90 minutes, the bank can perform more simula- ing and an open analytic ecosystem, SAS retail analytics can be forecasts and anticipates revenue and tions in less time, resulting in extremely accurate risk assessments. “speed, accuracy and the ability to detect new applied to every step of the customer journey for better connec- profit margin increases of up to 0.8 Slowing the invisible crush of bank fraud is an endless job for financial tions and deeper insights – especially during times of disruption. percent and order fulfillment increases institutions. To stay ahead of evolving fraud schemes, banks use attacks quickly are of up to 75 percent. The innovative SAS Viya platform is also making it easier for embedded AI and machine learning techniques to hunt for fraudulent essential for being retailers everywhere to collaborate on better decisions, faster transactions in real-time data. By teaming up with SAS to replace its effective in the digital “we automated the thanks to SAS’ Predict & Plan Consumer Demand offering built on fraud detection system, Thai bank Krungsri Consumer increased its space. sas gives us the process, and now SAS Viya available now on the Microsoft Azure Marketplace. SAS’ collaboration collaboration fraud detection rate by 35% and significantly reduced false positives. ability to do that.” we can solve our collaboration legacy of working with retail and consumer goods companies out-of-stock problem Finally, banks everywhere are leaning on analytics to find better Richard Cooney, increase forecast accuracy, improve margins, reduce stock levels with the help of inno- answers to shape the customer experience. By applying AI to Fraud Director and connect to customers more meaningfully, combined with the vative and intelligent streaming customer data, banks can automate customer experience Axcess Financial flexibility of Microsoft Azure automates complex planning tasks solutions from sas.” decisions at scale, enabling personalized interactions across all that improve supply chain efficiency. Retailers likeHanesbrands channels. Cloud-based customer intelligence software helps are already transforming data science processes by deploying Mikhail Tolokonnikov, organizations harvest digital behavior to better meet consumers’ SAS Viya on Azure. With the help of analytics and strategic Chief Commercial Officer shifting expectations and significantly increase conversions. collaboration, brands can better adapt and retool to meet Utkonos consumers’ evolving needs. 20 21 COMMERCIAL unlocking a new era of BANKING dynamic business planning Together, SAS and C.H. Robinson are collaborating to build a first-of-its-kind CONSUMER offering: an end-to-end supply chain solution that integrates inventory and CREDIT demand signal data with real-time transportation data. This gives companies the ability to quickly respond to changing consumer demand while inventory moves CASINOS on the ground – even during times of disruption. new answers in manufacturing Today’s manufacturing leaders are pioneering increasingly efficient By implementing an integrated data loop that connects C.H. Robinson’s dynamic 10 0% AEROSPACE methods to produce and move physical goods while thinking beyond productivity, cost savings and risk reduction. Future survival transportation procurement tool and FORTUNE 500 MANUFACTURING will require manufacturers to become nimble, AI-driven organiza- Navisphere’s supply chain management tions that minimize risk and seize opportunities through deep data to the SAS Intelligent Planning suite, companies operational insights and confident decision making. retailers and consumer package good makers can better react to real-time With the help of IoT, cloud and AI technologies, combined with LIFE INSURANCE changes in consumer demand and in these areas our extensive industry expertise, SAS works with manufacturers to transportation factors. ® understand demand, optimize production and discover immense rely on SAS potential from their digital transformations. “the c.h. robinson-sas To boost quality performance and find new answers to their partnership combines AGRICULTURE toughest questions, manufacturers are turning to powerful IoT data from retailers and analytics. The ability to manage and analyze Industrial IoT data consumer goods com- unlocks massive value potential – helping better measure customer panies with logistics perceptions of quality, reduce warranty costs and improve and transportation production yield while lowering maintenance costs. And with SAS’ data to build faster, collaboration collaboration embedded AI capabilities, manufacturing leaders can spot early more resilient, cost- RETAIL BANKS collaboration indicators of potential quality issues, avoid costly scrap and rework, effective shipping and improve yield. methods that honor For example, Volvo Trucks and Mack Trucks use sensor data and traditional models while clearing a path AI solutions from SAS to predict maintenance issues and minimize PHARMACEUTICAL unplanned downtime. Similarly, AI from SAS helps Lockheed for needed innovation.” Martin C-130J aircraft operators know when maintenance is Brian Kilcourse, needed – keeping these versatile aircraft in the sky supporting Retail and CPG analyst missions globally. 22 RSR Group TELCO AND 23 SERVICE PROVIDERS new answers with partners collaborating to build a better world SAS partners bring our software to life, creating innovative new applications to solve business problems, guiding our customers Combining curiosity, passion and SAS technology, the SAS Hackathon joins together customers, partners, students and through deployment and helping them get the most out of SAS for all their analytics needs. SAS has highly skilled focus partners startups to bring practical innovation to the marketplace. Whether building products to revolutionize an industry or aligned regionally to more than 50 industry-specific or analytics value propositions, such as customer insight, credit scoring and tackle one of our world’s pressing societal problems, participants are using the power of SAS and open source on decisioning, and IFRS 17. Microsoft Azure to think boldly and improve lives.

Innovating with partners empowers customers with analytic insights to improve decisions. Since the inception of our Managed In 2021, 100 enrolled teams from 31 countries are collaborating with fellow coders to address real-world challenges Analytics Service Provider program, we have enabled and launched more than 120 unique IP-based partner solutions with SAS across health, manufacturing, energy, public sector, banking, retail, insurance, AgTech, telecom, IoT and Data for Good. capabilities. A gateway to new markets and answers, partners solutions extend SAS’ ability to bring customers insights and a competitive edge. SAS commits software and expert resources, collaborates with partners on their IP and builds new partner- Like us, our innovative Hackathon sponsors Intel, Core Compete (now part of Accenture) and Microsoft know that driven market-ready solutions. SAS partners develop their own market ready solutions with their intellectual property, enhancing great results happen when we work together. We believe now it is more important than ever before that we share SAS to deliver new, faster solutions or industry insights for customers. our knowledge, lend our talents and support a healthy planet and population.

improving the fan experience the forecast is “cloudy” with machine learning AEG Sports, which includes franchises like the LA Kings, the LA Galaxy SAS and our partners are constantly innovating and and the Ontario Reign, collaborates with SAS and Microsoft to improve developing new offerings to help our customers the fan experience and accelerate innovation. find new answers. As cloud has become the go-to mechanism for organizations to consume analytics, By continuously analyzing fan sentiment and utilizing SAS’ built-in AI SAS and our partners are committed to meeting our capabilities, AEG Sports can better personalize fan messages and customers where they are. Our combined innova- automatically extract survey sentiment, saving hours of manual processing. tion and creativity provide the opportunity to open doors for customers who might have previously With SAS Viya running on Microsoft Azure, the company can quickly ingest thought they could not operationalize analytics. and model data from multiple sources – including ticketing, partnerships, marketing and health experts – helping AEG Sports reduce uncertainty SAS works alongside global systems integrators around the pandemic. like Accenture, Capgemini, Deloitte, EY and KPMG collaboration collaboration – as well as regional partners – to bring cloud-native “life is unpredictable. we might not know collaboration solutions to the market. From public cloud to private what’s going to happen, but we know cloud to hybrid cloud, SAS and our partners sas and microsoft have our goals in work together to help our customers successfully mind and will allow us to really answer drive innovation. any problem that we may face.”

Aaron LeValley, Senior Vice President of Business Operations and Strategy, AEG Sports 24 25 Whether protecting our environment, improving 2050 NET ZERO COMMITMENT patient treatments and outcomes or educating the Aligned climate mitigation targets to reach net-zero emissions by 2050 and joined the next generation of data scientists – we believe in Business Ambition for 1.5°C. the power of data and analytics to improve the human condition. As an organization committed to social responsibility, we use 3.8 MILLION KWH our technology to actively contribute to a more sustainable Renewable energy generated annually future, working to solve issues around poverty, health, from solar installations human rights, education and the environment. Each year, SAS employees volunteer their time in various Data for Good projects to tackle our world’s most pressing societal challeng- 100+ on-site charging stations for es and help support a better, safer and more equitable world. FREE plug-in electric vehicles globally. To help feed our world’s growing population, in 2020, we expanded our work in AgTech to partner with key players across the industry to help transform real-time crop data of all office and data center space atSAS  world into tangible insights to boost harvest outcomes. 82% headquarters is LEED® certified. SAS remains dedicated to green building standards, aspiring We also focus on our own internal efforts to improve the world to LEED certification in both new we share. SAS has prioritized being a good corporate citizen, construction and renovations. consistently expanding our sustainability and conservation efforts at SAS locations around the world.

To us, a better world includes investing in the future through beehives to boost honey bee pop- education and data literacy. As the need for analytics be- 48 ulations in urban areas worldwide. comes increasingly apparent, there remains a persistent skills to improve gap that inhibits development of this needed talent. As the global analytics leader, SAS is uniquely positioned to be a pioneer in educating students at every level on data literacy, social impact impact social computational thinking and coding to help the next genera- SMART PEOPLE, tion of innovators solve the challenges of tomorrow. SMART BUILDING Latest construction at SAS world headquarters uses SAS Event Stream Processing on real-time neural network models to analyze buildingwide sensor data related to energy/water usage and the functioning of key components. 27 new day. new answers. education communities. Our customers are critical to SAS innovation and to helping those who want to expand their analytics knowledge. A vibrant online community allows users to exchange extensive SAS expertise or look for help through presentations, hands-on workshops and access to SAS experts. Here, The rise of new, advanced technologies demands the generation of new, advanced skills. SAS strives to meet practitioners receive technical advice for how to use SAS software, as well as “best practice” that demand by helping people from around the world skill up to take advantage of the analytics economy. approaches to analytical problems. The Learn SAS makes it easy to build these highly coveted skills by targeting worldwide education initiatives in STEM SAS community connects students and indepen- and computer science to ensure the next generation of innovators has the knowledge and abilities to succeed. dent learners with resources to develop and For elementary and secondary school-aged learners, SAS offers high-quality, free resources for data literacy, certify their SAS skills. The New SAS User message board is one of the most popular computational thinking and coding. communities destinations. In addition to peer-to-peer support, the online community provides a space for collaboration on global teaching and learning. programs such as the SAS Hackathon, SAS Global Forum and regional SAS users groups. These Whether you’re an educator, student, academic researcher or indepen- global connections among professional and dent learner, we offer anyone in a teaching and learning environment student users help to advance the experience free and low-cost options for accessing our world-class analytics software, and expertise of SAS practitioners. training resources and online communities. The Education Analytical Suite provides comprehensive SAS foundational technologies for teaching, learning and academic research via reduced-cost enterprise licenses. SAS OnDemand for Academics provides free access to data and digital literacy. powerful SAS software for statistical analyses, data mining and forecast- We believe that helping understand ing. SAS Viya for Learners offers free access to data science and machine the value of data starts by teaching learning tools for educators and their students. Nearly 140,000 educators the basics, including helping students and learners took advantage of these free offerings in 2020. rethink their approach to problem solving. In doing so, students begin degrees and certifications. to see firsthand how integrating data We have partnered with colleges and universities globally to develop into the problem-solving process more than 350 joint programs in analytics and related disciplines can help drive meaningful results. social impact impact social through the SAS Academic Specialization program. The SAS Academy SAS has joined forces with the News impact social for Data Science offers online, flexible training to help people earn Literacy Project, which works with valuable credentials. In response to COVID, SAS offered free trials of educators and journalists to help learning resources, leading to more than 47,000 activations of the SAS students become responsible Academy for Data Science and SAS Learning Subscription. Global consumers of information. As the customer demand for certification from SAS continues to grow with organization’s data literacy partner, more than 155,000 SAS credentials awarded. New SAS education SAS helps ensure students are able options, hundreds of engaging tutorials and videos, SAS courses on to comprehend and critically analyze Coursera and other learning options have resulted in a 400% increase data as it shows up in the media. 28 in the number of students trained in SAS. 29 using data and ai for good SAS was founded on the principle of using analytics to change There is widespread evidence that analytics also helps achieve SAS’ social innovation initiative works to find creative ways to social good. Thanks to these efforts as well as the company’s the world and remains committed to helping solve critical short- and long-term development goals around the world. accelerate global progress and move the world toward a more partnerships with customers, industry groups, nonprofits, global issues using data and analytics. With SAS’ help, medical Poverty, disease, hunger, illiteracy and many other global sustainable future. Whether working to help fight deforestation governments and global organizations, SAS continues to apply facilities and research organizations can improve patient development challenges all benefit when analytics are applied. in the Amazon rainforest, analyzing the impact of climate change technology to the world’s most pressing needs. treatments and outcomes; financial institutions can address As the global leader in analytics, SAS is both curious and on girls’ education or uncovering the factors that contribute to bias in loan decisions; and government programs can protect passionate about the ways we can apply our technology and racial disparities in homeownership, SAS is contributing to SAS also works to support the next generation of innovators, populations at risk of opioid addiction. expertise to help solve some of society’s biggest problems. building a better world for people and the planet. introducing young learners to data, how it can be used to better understand global issues, and how to turn those insights into Our social impact programs rely on the curiosity and expertise action in their own communities. of SAS employees who are passionate about using their skills for boosting healthy bee populations detecting deforestation one image at a time uncovering racial disparities in homeownership data securing a sustainable food supply

Saving the bees is of utmost importance to our food When considering the devastation taking place within The first step to racial equity is to identify inequities. To feed a world population approaching 10 billion by supply, and advanced analytics may be the key to the Amazon rainforest, SAS and the International The Center for New York City Neighborhoods, one 2050, global food production must become more maintaining their future and ours. With SAS’ IoT, Institute for Applied Systems Analysis (IIASA) wanted of the largest nonprofits committed to protecting efficient. The SAS agricultural technology business unit machine learning and visual analytics capabilities, to know if it was possible to predict deforestation affordable homeownership for low- and moderate- helps farmers and agribusiness leaders in agriculture, we might get closer to maintaining and supporting before it happened. Together, the two organizations income families, turned to SAS to help identify the animal health and consumer goods companies turn an healthy bee populations. SAS researchers devel- developed a model to detect the earliest signs of roadblocks preventing Black and Hispanic borrowers exploding amount of farm and agricultural data into social impact impact social impact social oped a noninvasive way to monitor real-time deforestation in the rainforest by combining the power from accessing and maintaining homeownership. insights that inform safe and secure food production. conditions of beehives through auditory data of crowdsourcing and AI. This effort is providing The analysis conducted by SAS analytics experts With partnerships including with university initiatives, and machine learning algorithms. Recent SAS Viya decision makers the ability to detect change in the revealed Black and Hispanic borrowers experience like the North Carolina Plant Sciences Initiative at North Hackathon winners decoded bee communication Amazon and alert conservation and government higher closing costs and worse overall home Carolina State University, and agricultural technology through machine learning to maximize bees’ food organizations responsible for protecting it. health conditions. companies like Boragen, SAS is enhancing agricultural access and boost human food supplies. research and helping better secure a strong food supply for our growing population. 30 31 award-winning culture & technology SAS has always been committed to innovation, treating employees well, Around the world, SAS is continually recognized as a best workplace for its energized, creative and inclusive and environmentally friendly business corporate culture, as well as an innovative company practices. This holistic approach to improving our world through trusted analytics. corporate culture keeps SAS ranked Year after year, SAS is named a best workplace for among the best workplaces worldwide, its meaningful culture. In 2020 alone, SAS received and at the top of myriad lists that workplace culture awards in Asia, Austria, Brazil, acknowledge a commitment to Canada, Denmark, Europe, Finland, France, Germany, work/life integration and diversity India, Italy, Japan, the Netherlands, Norway, Poland, and inclusion. Portugal, Singapore, Spain, Switzerland, the Middle East, the United Kingdom and the United States. Great By remaining committed to fostering a Place to Work also named SAS a World’s Best Work- meaningful workplace culture and staying place once again. true to our values, we weathered the In a year that challenged us all, SAS was recognized for challenging past year and became even its commitment to keeping employees healthy, safe, stronger than we were before. supported and engaged in meaningful work, as well as Commitment to employees, communities, its impactful COVID-19 response efforts. Publications education and the environment has been including People, Fast Company and Inc. awarded SAS rooted in our DNA since day one. It drives for its innovative initiatives and outstanding care for its the innovation that we provide to our employees, community and society. customers and makes a positive impact on the world. Our customers’ businesses rely on relation- ship stability and strength in tenure to deliver Innovation same world-class trusted expertise and innovation – especially SAS has been during times of uncertainty. SAS’ rich culture recognized by company encompasses the curiosity and passion of top organizations Social Impact diverse employees who directly contribute such as Forbes, to innovation and satisfied customers. Fast Company, about sas This culture of flexibility, trust and values Fortune, People Diversity & Inclusion nurtures a dedicated global workforce critical and Inc. as a to addressing our customers’ business needs leader in: and solving world problems. Workplace Culture 33 new day. new answers. SAS’ Black Initiatives Group (BIG) strives to empower Black employees to bring their full selves it’s about adding to our culture, not fitting into it. to work, to highlight their talents and contributions and to inspire young Black talent to pursue careers in STEM. BIG encourages and welcomes the partnership of anyone who is passionate At SAS, diversity and inclusion is multidimensional – we have a culture that blends our different backgrounds, experiences and about its mission – to advance the recruitment, development, promotion and retention of Black perspectives from employees in nearly 60 countries around the world. We want everyone to feel confident in embracing their talent at all levels at SAS. individuality and curiosity and know that they will be respected for their unique contributions and abilities.

It’s our diversity of thought, background and perspectives that allows us to deliver great software that can solve our customers’ SAS LGBTQ+ & Allies (PRIDE) provides employee engagement, leadership, networking, biggest challenges. professional development and volunteer opportunities to our LGBTQ+ and straight ally members in order to contribute to an inclusive culture and support SAS’ goal of attracting, developing and our diversity & inclusion strategy is comprised of three main pillars: retaining diverse talent.

REPRESENTATION INCLUSION COMMUNITY The SAS Young Professionals Network (YPN) is a group of SAS employees engaged in social networking, professional development and community outreach events. Reviewing diverse workforce representa- Fostering an inclusive culture and Developing the diverse workforce of tion at all levels across the organization by work environment where every tomorrow that represents our world improving our recruitment, hiring and employee can thrive as their through education policy, outreach promotion practices. authentic self and achieve their full and community initiatives that SAS Military Network (VETS) serves to engage employee service members, veterans, family innovative potential. promote inclusion and equity. members and supporters of the military by providing an inclusive community that focuses on employee professional development and networking, customer engagement and community We execute this strategy through various initiatives and policies across recruitment and hiring, culture and involvement while supporting SAS’ strategic goals. work environment, education and community outreach, and training opportunities.

The SAS Women’s Initiatives Network (WIN) supports members to achieve personal satisfaction diversity and inclusion action board global hr diversity & inclusion council and professional excellence while reaching into local communities to empower women and In 2020, SAS appointed diverse leaders across the organiza- The Global HR D&I Council aims to develop and advance inspire students to pursue STEM-related careers. tion to serve on the inaugural Diversity & Inclusion (D&I) D&I strategies across different geographic regions while Action Board to serve as a sounding board on D&I activities providing a forum to include the voices and perspectives and integrate the D&I program with the company’s mission, from employees across the world. operations, strategies and business objectives. SAS International Connection (SASIC) was established in 1995 from an innovative idea: employee inclusion groups To pool the international talents of SAS employees. SASIC not only helps promote the The board helps provide best practices regarding diversity SAS Employee Inclusion Groups (EIG) are company- various cultures represented at SAS but also helps SAS by providing such cultural resources.

about sas and inclusion related to how we engage our employees, sponsored, voluntary, employee-led and employee-driven about sas partners, customers and communities as well as assist in groups. EIGs serve as a resource for employees and the providing input on programs, policies and practices. organization by fostering a diverse and inclusive work- The SAS All Abilities Network (ABLE) is dedicated to increasing awareness about different place aligned with and supporting the organizational brain and body types as we strive to eliminate stigma in our workplace and beyond. ABLE is strategy, mission, values, goals, practices and objectives. committed to eliminating the barriers that prevent equitable access so that everyone can experience success. Through education and outreach, we seek to create a place where people

34 can bring their whole selves to work and achieve their full potential. 35 Website SAS COMMITS TIME AND sas.com RESOURCES IN AREAS WE Insights Center sas.com/insightscenter BELIEVE WILL MAKE A SAS Blogs LASTING POSITIVE IMPACT blogs.sas.com IN THE WORLD SAS Communities communities.sas.com SAS Customer Support WE ARE COMMITTED TO: support.sas.com

SAS Office Locations Innovation sas.com/offices When people are empowered with knowledge, no challenge is impossible. So we invest nearly twice the percentage of annual revenue in R&D as most major tech companies.

Data for Good linkedin.com/company/sas From helping resolve critical humanitarian issues and our dedication to green building and conservation initiatives, to changing conversations around behavioral twitter.com/SASsoftware health and protecting at-risk children, we believe data and analytics make lives better. youtube.com/SASsoftware Education Our commitment to education is a natural extension of facebook.com/SASsoftware where we came from and what we do. SAS supports global education initiatives that promote learning for all instagram.com/SASsoftware and build a global community of innovators.

Diversity and Inclusion sas.com/rss At SAS, diversity is more than only gender or race. Our culture blends the different backgrounds, experiences and perspectives from employees in nearly 60 countries around the world. We want everyone to feel confident in expressing their ideas and know that they will be respected for their unique contributions and abilities. SAS and all other SAS Institute Inc. product or service names are For us, it’s not about fitting into our culture – it’s about registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and adding to it. product names are trademarks of their respective companies. Copyright © 2021, SAS Institute Inc. All rights reserved. 106254_G155892.0421