Our 2015 Sustainability Report & Highlights
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SUSTAINABILITY REPORT 2015 Welcome to our 2015 sustainability report & highlights This year our printed report has two parts: the full sustainability report and a removable highlights document. There is also a separate databook that can be found online, along with more information, at www.glencore.com/sustainability Sustainability Highlights Sustainability Report 2015 2015 online SUSTAINABILITY REPORT 2015 SUSTAINABILITY HIGHLIGHTS 2015 Our sixth sustainability report Our 2015 sustainability highlights Further information on our reviews our activities and booklet provides a succinct overview sustainability activity, plus performance in 2015. It details of our activities and achievements more detailed data on our key how we address our most material during the year. It is designed to be sustainability indicators, is available risks and opportunities; it is aimed read as a standalone document or as on our website: at employees, investors, business part of the full sustainability report. www.glencore.com/sustainability partners, customers, governments and NGOs. Overview | Governance | Our people | Society | Environment | Regional reports | Additional information We are one of the world’s Overview 03 Chairman’s statement 04 Chief Executive Officer’s review leading integrated 06 Who we are 10 Our business model producers and marketers 03 12 Our strategy 13 Our sustainability approach of commodities. 16 Measuring our performance 18 What we report on Our commodities are 20 About this report grouped into metals & Governance 24 Compliance minerals, energy products 26 External commitments and agricultural products. 28 Climate change 22. 32 Product stewardship Our people 36 Safety 40 Health 34. 41 Workforce Society 46 Community engagement 47 Creating value for society 44. 50 Human rights Environment 54 Environmental management 55 Water 57 Energy and greenhouse gas emissions 59 Land management 52. 61 Waste management Regional 64 Africa reports 74 South Africa 82 Australia 92 North America 100 South America 62. 110 Rest of the world Additional 114 Glossary information 118 Assurance statement 120 Contacts 114. Further details on our sustainability approach and performance Ga-Phasha vegetable farming project in the can be found on our website www.glencore.com/sustainability Democratic Republic of Congo Glencore Sustainability Report 2015 01 Overview Conducting maintenance on a solar panel at the Rolleston coal operation, Australia 02 Glencore Sustainability Report 2015 Overview | Governance | Our people | Society | Environment | Regional reports | Additional information Chairman’s statement the loss of life at our sites every year, The Board also maintains close and I believe that our goal to eliminate involvement with external and internal fatalities across the Group is realistic stakeholders. Peter Coates, Chair of and achievable. our HSEC Committee, hosted our roadshow for socially responsible With the terrible incident that took investors this year, and I met with place at the Katanga copper mine in a number of individual investors. the Democratic Republic of Congo in Members of the HSEC Committee March 2016, we are again reminded participated in the annual summit, of the overwhelming importance of bringing together senior management focusing on safety at our operations. and safety professionals from our We are saddened to report that we varied operations. HSEC Committee believe that seven of our colleagues meetings are open to other members died in the event. The Board HSEC of the Board; their expertise gives our Committee and I have visited the site discussions new insight. Anthony Hayward, Chairman following the incident; our thoughts are with the families, and we offer Every year, we visit operations to I am pleased to present Glencore’s them our sincere condolences. better appreciate local challenges and sustainability report for 2015. the steps taken to address them; this This has been a challenging year Creating shared value year, the Board visited mines at Lomas for everyone in the resource sector. We are committed to creating value Bayas and Collahuasi in Chile, and Commodity prices fell to multi-year for our shareholders, and we recognise Antamina in Peru. lows, reflecting reduced demand from that to do so we must consider commodity-consuming countries and sustainable, long-term benefits for Building for the future together oversupply after years of investment in all our stakeholders. In 2014 we The global community took two new volumes. The financial and equity developed a set of performance metrics important steps towards a sustainable markets were also volatile. to better understand our socio- future in 2015: first was the launch economic contributions; this year we of the UN Sustainable Development Our decisive approach in responding tested them in pilot studies at several Goals, which are building blocks to the fundamentals of the market locations. These metrics will help us for equitable, socially inclusive and has ensured a robust balance sheet monitor what we contribute to our environmentally sustainable economic for Glencore, with enough flexibility host communities and governments development. The second was the to respond to changing market through the wages, taxes and royalties climate change summit in Paris, where conditions. However, we recognise we pay, as well as our contributions global leaders pledged to hold any that our decisions have greatly to their health, education and increase in the world’s temperature affected some of our people and infrastructure systems. to “well below 2°C” compared to host communities. Wherever these pre-industrial levels, pursuing have led to job losses we have tried We support transparency in dealing sustainable development through to limit them as much as possible. with government revenues as a way to low-carbon growth. When redundancies have been battle corruption and enable equitable unavoidable, we have worked with revenue distribution. The measures required to achieve our employees, local governments and these goals will bring substantial labour unions to minimise the effects, Leading from the top changes to the way all businesses both with compensation and with The Board continues its active operate. We are committed to ongoing support and help. involvement in the evolution of playing a role in that development; Glencore’s approach to sustainability. this publication reports on some Safety We review every fatality with of the steps we have already taken Whatever else may be happening senior operational management, to in this direction. across our business, safety remains our understand the causes and eliminate highest priority. Tragically, ten people them. In 2015, we also revised lost their lives at our operations during the Glencore Code of Conduct, 2015. This is unacceptable to the Board oversaw the design and testing of and to me; we continue to strengthen a Group HSEC assurance process, Anthony Hayward the safety culture at all our assets, and supervised development of a Chairman regardless of their location or previous catastrophic hazards register. safety performance. We are reducing Glencore Sustainability Report 2015 03 Overview Chief Executive Officer’s review Safety In March 2016, there was a fatal Safety remains our top priority incident at the Katanga copper mine at every level of the Group. We are sad in the Democratic Republic of Congo. to report that ten people lost their lives It is with deep sadness that we must while working at Glencore operations now assume any individual who in 2015. No fatality is acceptable, was in the open pit at the time did and we are committed to our goal not survive, meaning that seven of of zero fatalities. our colleagues have lost their lives. The Board HSEC Committee and I Loss of life at our operations continues visited the site following the incident. to decrease year on year. We are We express our sincere condolences spurred on to continue identifying and to the family, colleagues and friends managing fatal hazards and driving of the individuals who died as a behavioural change to achieve our result of this tragic incident. We are goal. We can also see that our efforts Ivan Glasenberg, Chief Executive Officer providing all appropriate support to implement strong standards and to those affected. transform safety cultures at our “focus assets” are starting to bear fruit. Strengthening our We have had to make difficult These are assets in remote locations financial situation decisions this year to help our Group with specific legacy issues: a leading In the face of demanding market weather a challenging economic example is Kazzinc, a zinc facility conditions, our management team climate and falling commodity prices. in Kazakhstan with a workforce of implemented tough measures to While our discipline in cost control almost 27,000 people. In 2015, Kazzinc tackle the imbalance between demand and supply has ensured that our achieved its first year without fatalities and supply this year. This included assets continue to operate profitably, since we took operational control. reducing or halting production where our approach has resulted in some SafeWork has now been implemented demand for our commodities is operations being placed into a “care at all our assets and is still delivering insufficient. These difficult decisions and maintenance” phase, with safety improvements. Last year we have strengthened Glencore’s balance production suspended. set a target of a 15% reduction across sheet and will significantly reduce our net