CUSTOMS ADMINISTRATION OF SERBIA

УПРАВА ЦАРИНА СРБИЈЕ Baku, 27/29 January, 2020

Dragana Gnjatovic Senior Customs Adviser International Department SERBIA  Serbia is located in the central part of the Balkan Peninsula, on the most important route linking Europe and Asia, occupying an area of 88,499 km2.  Serbia is in the Central European Time zone (one hour ahead of Greenwich Mean Time).  The length of Serbia's border is 2,361.7 km (land border 1,567.3 km, river border 751.1 km and lake border 43.3 km). Serbia borders with 8 countries: Bulgaria to the east, Romania to the north-east, Hungary to the north, Croatia and Bosnia- Herzegovina to the west, Montenegro to the south-west and Albania and Macedonia to the south.  Serbia has a population of 7.186.862.  Capital Belgrade, aproximately 1.4 million citizens • Customs Headquarters

• 15 Customs Offices

• 76 Customs Posts

• 59 Customs Units

• 6 IBM Crossing Points with Kosovo*

• 74 BCPs

* This designation is without prejudice to positions on status, and is in line with UNSCR 1244/99 and the ICJ Opinion on the Kosovo declaration of independence ORGANIZATIONAL SCHEME

DIRECTOR GENERAL BUREAU OF DIRECTOR GENERAL AUDIT DEPARTMENT

INTERNATIONAL CUSTOMS COOPERATION DEPUTY DIRECTOR GENERAL INTERNAL AFFAIRS DEPARTMENT and EU INTEGRATION DEPARTMENT

CUSTOMS OFFICES CUSTOMS AFFAIRS AND CUSTOMS PROCEDURES DIVISION

BELGRADE NOVI SAD TARIFF AFFAIRS DIVISION

ŠABAC SOMBOR HUMAN RESOURCES AND GENERAL AFFAIRS DIVISION KLADOVO VRŠAC

INVESTMENTS, FINANCIAL AND DIMITROVGRAD ZRENJANIN LEGAL AFFAIRS DIVISION

KRALJEVO SUBOTICA ENFORCEMENT DIVISION

NIŠ PRIŠTINA INFORMATION AND COMMUNICATION TEHNOLOGIES DIVISION KRAGUJEVAC UŽICE

KRUŠEVAC FACTS ABOUT CUSTOMS ADMINISTRATION OF SERBIA

Part of Ministry of Finance 2386 employees (permanent job) 490 (temporary job/sick leaves, maternity leaves, temporary rise of activities) Total number: 2876 GENDER STRUCTURE QUALIFICATION OF THE EMPLOYEES AGE STRUCTURE

^Fps}VMSL-8Edd Law on Customs Service (December 2018) New Code of Conduct for Customs Officers Customs Core Values: * Strong Ethics and High Integrity * Customer & Service Orientation * Public Service Commitment * Operational Exellence * Continuous Learning & Professional Development Corruption?

Do something! Call anonymously Open Customs Line 064/732 IF YOU WANT TO HAVE SOMETHING YOU DO NOT, YOU MUST DO SOMETHING YOU DO NOT. FOCUS ON... PEOPLE

 HR – COMPETENCIES FOR CUSTOMS OFFICERS – PROFESSIONAL AND MANAGEMENT COMPETENCIES EU COMPETENCY FRAMEWORK – OPERATIONAL COMPETENCIES LEARNING AND DEVELOPMENT TRAININGS, SEMINARS, WORKSHOPS... OPERATIONAL COMPETENCIES

CUSTOMS LEGISLATION CUSTOMS PROCEDURES CUSTOMS DECLARATION PROCESSING TARIFF AND CLASSIFICATION VALUATION ORIGIN OF GOODS CUSTOMS SUPERVISION CONTROL OF GOODS PROHIBITIONS AND RESTRICTIONS ENFORCEMENT RISK ANALYSIS INTEGRATED BORDER MANAGEMENT PRIORITIES OF CAS

PROTECTION OF ECONOMIC, FISCAL AND FINANCIAL INTERESTS OF THE REPUBLIC OF SERBIA

PROTECTION OF SAFETY AND SECURITY PREVENTING AND OF CITIZENS AND FIGHTING VIOLATION OF ENVIRONMENT LEGISLATION

FAST AND EFFICIENT FLOW OF GOODS AND PASSENGERS THE FIRST LINE OF SERBIA’S SAFETY

CUSTOMS ADMINISTRATION OF SERBIA www.carina.rs @upravacarina.rs @carina_srbije