Carrier Service Delivery – IP MPLS Configuration Management NOC

© Copyright 2012 Tata Communications Ltd. All rights reserved. 11 High Bandwidth Implementations

Segment Customer Capacity Strategic Importance

Telmex 120Gig (12X10G) International

AKAMAI TECHNOLOGIES, INC 80Gig (8x10G)

PROLEXIC TECHNOLOGIES, INC. 80Gig (8x10G)

TWC COMMUNICATIONS, LLC 60Gig (6x10G)

FREE SAS 40Gig (4X10G) FIBRE NOIRE 20Gig (2X10G) Special routing policies requested by customer. Co- TPG INTERNET PTY 10G ordinated with GIMEC/LOB/Sales to understand & implement the same

WEST INDIA OCEAN CABLE COMPANY 8XSTM1 (WIOCC) pop was implemented with partnership with SOL Superonline (Istanabul Pop) 20Gig (2X10G) which is forcasted as important and strategic IP Node for both organizations by LOB

Ø 50+ circuits were implemented with bandwidth of 10G or more in H1 for Carriers and Enterprise

© Copyright 2012 Tata Communications Ltd. All rights reserved. 2 High Bandwidth Implementations

Segment Customer Capacity Strategic Importance

National BSNL 4xSTM16

MTNL 50Gig approx

DWL 17xSTM1

Tulip 19xSTM1

Beam 3410MB

Tikona 430MB

© Copyright 2012 Tata Communications Ltd. All rights reserved. 3 Strategic Orders

Segment Customer RIM Services China Mobile MTC Namibia Pratus Telecom Essar Telecom Kenya Zanzibar Telecom Asiacell

Segment Customer

Sigtran Services Infobip

Vodaphone Espana Upgrade

Ø Working with Voice Engineering and GIMEC on Sigtran NNI expansion project to extend the Sigtran NNI to Delhi, and enhancing redundancy at existing international location

Segment Customer GRX APUA GRX Ø Second GRX customer

Ø Working with GIMEC to establish IPX platform. Currently IPX DNS is up at Amsterdam with NeuStar as the Root DNS server

© Copyright 2012 Tata Communications Ltd. All rights reserved. 4 Wholesale VPN and Carrier VPN Orders

Segment Customer

Wholesale VPN Telefonica Easynet Globalcrossing Ø These cases are new customer implementations on these existing wholesale NNIs

Segment Customer Remarks VPN customer WHOTRADES 100 MB multi-location GVPN (+FFT+NY)

NAUKA SVYAZ LTD 50MB Priority Ethernet between Moscow and

Multi-product Churn order from Reliance with Domestic and International VPN and Domestic ILL. Mott Macdonald Migration of IDC from Reliance to TCL alongwith security services

© Copyright 2012 Tata Communications Ltd. All rights reserved. 5 Cost Saving , High Revenue delivery

 LOLA Project Implementation– TCL introduced new service of Low Latency for Finical institute to provide low latency solution at HKG,SNG,LDN,CT8, NYK, TV2.  New Seoul Korea POP integration in network for DGE and IP traffic.  Syniverse Multipoint to Multipoint delivered within one day generating revenue to company of 46252 USD MRC.  OO#629510 Migration of SMW4 Restoration from IMEWE(Consortium)-IMEWE(Own)------Saved 900K USD (~RS 5 Cr) network cost.  OO#634553 Telstra Owned to TATA Owned capacity on SMW3 b/w Tuas to Goon hilly - ---Saved 246K USD in July Month.  Telstra MMB to LDN SMW3 off net STM16 to On-net capacity migration in the month on August-12---Saving around 281K USD.  Perfect Execution of Portugal Telecom backhaul migration, saving up to 875K Euros from current contract.  Delivered 23 Nos of 10 G circuits for different customer.  Gloriad 1 G circuit delivery in expedite mode resulting high CSAT.

© Copyright 2012 Tata Communications Ltd. All rights reserved. 6

Restoration & Chronic issue identification/Isolation

 TGN-EA planned maintenance rerouted important customer to protected capacity in June Month  Olympic links delivered in expedite mode one 300mbps DGE link and one STM4c IP link.  SMW-4 planned event helped SA team for restoration of customer circuits in July month.  NLD switching Hits/impacts-: During Telecom Malaysia Testing, found issue for longer switching delay. Engaged Engineering , Vendor and after long testing Ciena accepted the card issue along with solution issue.  Telecom Malaysia circuit acceptance -: 4 * 10 G circuits acceptance were pending due to Degraded NLD condition along with customer carrier delay concern (not more than 100 ms). After long coordination with different stakeholders TM accepted one circuit after 30 days long regressive testing on IP layer.  Uninor ILD interconnect Win brought Customer Delight and appreciation..  TIC Restoration during TIC Maintenance in April Month. Important high revenue customers were restored.

© Copyright 2012 Tata Communications Ltd. All rights reserved. 7

THANK YOU

© Copyright 2012 Tata Communications Ltd. All rights reserved. 8