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GO!NotifyLink Pre-Installation Guide Enterprise Server Pre-Installation Checklist Globo Mobile Technologies What's in this Document 1 Table of Contents What's in this Document 3 System Hardware Recommendations 4 Pre-Installation Tasks 6 Port Requirements and Connection Tests 9 CommuniGate Pro Port Requirements and Connection Tests ............ 10 Exchange Port Requirements and Connection Tests .......................... 11 FirstClass Port Requirements and Connection Tests .......................... 12 GroupWise Port Requirements and Connection Tests ........................ 13 Kerio Port Requirements and Connection Tests ................................. 14 MDaemon Port Requirements and Connection Tests ......................... 15 Meeting Maker Port Requirements and Connection Tests .................. 16 Mirapoint Port Requirements and Connection Tests ........................... 17 Oracle Communications Unified Communications Suite Port Requirements and Connection Tests .................................................. 18 Oracle Port Requirements and Connection Tests ............................... 20 Scalix Port Requirements and Connection Tests ................................ 21 Sun Java Enterprise System Port Requirements and Connection Tests22 Zimbra Port Requirements and Connection Tests .............................. 24 Enterprise Server Software Installation 25 Post Installation Tasks 27 Server Configuration ........................................................................... 27 User and Device Activation ................................................................. 28 Globo Mobile Technologies What's in this Document 2 What's in this Document This document serves to guide you through a three-stage process for getting started with GO!NotifyLink Enterprise Server (GO!NLES) software. Baseline hardware requirements Preparing for the GO!NLES software installation Installing the GO!NLES software Activating your user devices The Globo Mobile Technologies Technical Support team is available to assist you through each of these stages, via a series of scheduled calls. Other good resources for getting questions answered are the product’s release notes and the GO!NotifyLink Knowledge Base. We encourage you to take advantage of these services. You’ll be up and running in no time. Welcome to the GO!NotifyLink family! Terms / Acronyms used in this guide GO!NLES = GO!NotifyLink Enterprise Server Web/HTTP = Server running the GO!NLES Web Component Messaging = Server running the GO!NLES Messaging Component SQL DB = Server running the GO!NLES Database Component PIM = Personal Information Management, refers to Calendar, contact, and task data Globo Mobile Technologies What's in this Document 3 System Hardware Recommendations GO!NotifyLink Enterprise Server (GO!NLES) requires three components to function: •SQL Database Component •Web/HTTP Server Component •Messaging Server Component The information in this section outlines the system hardware recommendations/guidelines for an GO!NLES system. It is important to note that minimum requirements will vary depending on the factors which make up your environment, such as: 1. Whether you plan to have a single or multiple GO!NLES server configuration. 2. The email and PIM usage of the users. 3. The number of ActiveSync messaging based devices versus GO!NotifyLink messaging devices. 4. The type of collaboration suite software you are using. 5. Drive speed. 6. Log and Database size. An additional factor that can limit the performance of GO!NLES is the use of Microsoft SQL Express. SQL Express will allow a database with a maximum size of 4GB. ActiveSync devices retain a larger amount of data in the logs and databases, which can result in a 4GB database being filled quite quickly. We recommend that users in this situation install a full version of Microsoft SQL for the GO!NLES SQL component. Before installing GO!NLES you must have: One of the following Windows Server Operating System versions: 2012, 2008 R2 SP1, 2008 with SP2, 2003 R2 x64, or 2003 Or VMWare 3.0 or VMWare vSphere 4.0/4.1 (recommended) One of the following Microsoft SQL Server versions: 2012 up to SP1, 2008 R2, 2008 R2 with SP1, 2008 with SP3, 2008 with SP2, 2008 with SP1, 2005 with SP4, or 2005 with SP3 One of the following Web Servers: Microsoft Internet Information Server (IIS): English Versions 8.0, 7.5, 7.0, or 6.0 OR Apache: Version 2.2.x Globo Mobile Technologies System Hardware Recommendations 4 Recommended baseline hardware requirements: 250 Users 500 Users 1000 Users Processors Dual Core Processors or better Quad Core Processors or better Quad Core Processors or better 4 GB RAM (minimum) Windows 2003 and 2008 32 bit versions. Standard Edition and Small Business Servers Editions will only support 4 GB of memory. 2 GB RAM (minimum) RAM 4 GB RAM (minimum) Windows 2003 and 2008 32 bit 4GB RAM (recommended) versions. Enterprise and Advanced server editions do not have the 4 GB limitation. Windows 2003 and 2008 64 bit versions will support up to 32 GB of memory. Enterprise and Advanced server editions do not have the 4 GB limitation. 80 GB± free hard drive space 60 GB± free hard drive space (minimum) (minimum) To reduce I/O we recommend the To reduce I/O we recommend following hard drive setup: the following hard drive setup: Free Hard Drive 30 GB± free hard drive space Space (minimum) 1 drive dedicated to SQL (NL 1 drive dedicated to SQL (NL database’s mdf & ldf files) database’s mdf & ldf files) 1 drive dedicated to 1 drive dedicated to Log files remainder of the data 1 drive dedicated to the remainder of the data 250 Active Users 500 Active Users 1000 Active Users ~13GB ~17GB ~28GB Stats recorded GO!NLES Logs: GO!NLES Logs: GO!NLES Logs: from production DB: ~18GB DB: ~28GB DB: ~49GB environment Total HD space: ~31GB Total HD space: ~45GB Total HD Space: ~77GB Globo Mobile Technologies System Hardware Recommendations 5 Pre-Installation Tasks 1. Check the software requirements and supported versions for: CommuniGate Pro Exchange FirstClass GroupWise Kerio MDaemon Meeting Maker Mirapoint Oracle Oracle Communications Unified Communications Suite (formerly Sun JCS) Scalix Sun Java Enterprise System Zimbra 2. Review the Enterprise Server Installation Guide 3. Consider Hardware Configuration possibilities. The GO!NLES involves installation of three components: Database Web/HTTP Messaging The three components may be installed on one, two or three separate servers depending on a variety of factors. Information to help you make these decisions can be found in the Installation Guide under System Architecture. 4. Consider System Requirements. See the Installation Guide under System Requirements. Globo Mobile Technologies Pre-Installation Tasks 6 5. Consider the use of SSL with your Web/HTTP Server.* If you will be using SSL with your Web/HTTP Server, the following secure certificates have been tested and confirmed to work with all supported GO!NotifyLink devices. VeriSign/RSA Secure Server CA: “Secure Site” or “Secure Site Pro” Thawte Server CA: “SSL Web Server Certificate” * GO!NotifyLink now supports SSL on Apache. See Knowledge Base article for Apache configuration requirements 6. Software Prerequisites for GO!NotifyLink Installation. Install English versions only. On any server where a GO!NotifyLink component will be installed, install one of the following: o Windows Server ‡2012 R2 o Windows Server ‡2012 o Windows Server ‡2008 R2 SP1 o Windows Server ‡2008 with SP2 o Windows Server *2003 R2 x64 o Windows Server 2003 Apply all Windows Server updates as well. ‡Setup instructions for Windows 2008 x64 or 2012; More Windows Server 2008 information *Setup instructions for Windows 2003 R2 x64 o The GO!NotifyLink Enterprise Server is also supported on any of the above operating systems running as a virtual machine. VMWare 3.0 or VMWare vSphere 4.0/4.1 (recommended) On any server where the GO!NotifyLink Messaging or Web components will be installed: o Prior to or after the installation of GO!NLES v4.9, users are advised to apply the Microsoft Visual C++ 2005 Redistributable Package. See Knowledge Base article for details. On the server where GO!NotifyLink SQL Database will be installed, install one of the following: o Microsoft SQL Server 2014 (Standard Edition) o Microsoft SQL Server 2012 up to SP1 (Standard Edition) o Microsoft SQL Server 2008 R2 SP1 (Standard Edition), o Microsoft SQL Server 2008 R2 (Standard Edition), o Microsoft SQL Server 2008 SP3 (Standard Edition), o Microsoft SQL Server 2008 SP2 (Standard Edition), o Microsoft SQL Server 2008 SP1 (Standard Edition), o Microsoft SQL Server 2005 SP3 (Standard Edition) or o Microsoft SQL 2008 Web Edition Use Mixed Mode Authentication, as it is required for the GO!NotifyLink SQL Server. Make note of the SA password. Globo Mobile Technologies Pre-Installation Tasks 7 On the server where GO!NotifyLink Web Component will be installed: o Install IIS OR Apache. Supported Microsoft IIS versions 8.0, 7.5, 7.0, or 6.0 Supported Apache versions – 2.2.x For GroupWise Users: On the server where GO!NotifyLink Messaging Component will be installed: -Install the GroupWise Client See step 1 for supported versions. Note: Login once to activate. -Install Novell Client only if you are going to register GO!NotifyLink as a trusted application - Supported for GroupWise 6.5 or later. Note: Login once with administrator credentials to activate. For Exchange Users: Verify that WebDAV is enabled PIM information is accessed using the WebDAV protocol.