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Guidance Service for Air Passengers

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Guidance Service for Air Passengers GUIDANCE SERVICE FOR AIR PASSENGERS This manual contains relevant information and recommendations for air passengers visiting Peru. Civil Aviation Authority of Peru GUIDANCE SERVICE FOR AIR PA S S E N G E R S BEFORE TRAVELING The airline ticket formalizes the contract between the passenger and the airline. The airline must provide the conditions of transport to the passengers. It is important that passengers read and know those conditions of transportation as they establish the terms of the air transport service. Transportation terms are generally available on the airline's website. At the time of purchasing your ticket consider, at least, the following information so that you can choose the type of flight that suits you best so you can carry out your trip according to your needs: availability of flights (nonstop flights, flights with stopovers but no change of aircraft, flights operated by another airline) rates, itineraries, schedules, aircraft model, conditions, restrictions, reservations, cancellations, refunds and data about the quantity and weight of the baggage. Low fare tickets, in general, are subject to certain restrictive conditions that you should know about (impossibility of changes, no refund of the ticket amount, etc.) and they are of limited availability, as established by the airline. Therefore, it is important that before buying the ticket you should find out the conditions of this service in detail. Prior to the start of your trip, it is recommended that you confirm your flight reservation at least 48 hours before your scheduled flight begins or as directed by the airline. We recommend that you arrive at the airport 3 hours before an international flight and 2 hours before a domestic flight so that upon submission of the air ticket and your travel documents (Passport), a boarding pass is given to you. Then, make sure that you have enough time to go through the mandatory control processes (security and / or immigration) before boarding your flight. 1 TRAVEL DOCUMENTS (PASSPORTS, VISAS, IMMUNIZATIONS, ETC) The passenger must always travel properly documented and informed of the possible documents that may be required in the country of destination or transit, both for arrival and when you want to return to Peru. Therefore, before traveling, make sure you have all the documentation in order: Passport, National Identity Document, Immigration Card, Visas or Health Cards. It is strongly recommended to call the embassy or consulate of the destination country and transit (when disembarking the aircraft to board another) to learn about the documentation that can be requested. Keep in mind that certain countries do not accept passports whose validity is less than six months or are in poor conditions. The Peruvian Migratory Regulations grant tourists with 183 non-extendable days as the maximum limit of stay in the country. The granting term is subject to the discretion of Peruvian officials upon entry to the country and will depend on the purpose of their visit. We recommend you to visit the following Ministry of Foreign Affairs of Peru links to get more information about the Visas requirements: Visa requirements for foreign citizens: http://www.rree.gob.pe/servicioalciudadano/ Documents/VisasXExtranEnero2012.pdf You can also check Travel Information with The International Air Transport Association (IATA) for documentation and vaccines for your trip: http://iatatravelcentre.com/ 2 TRANSPORT OF MONEY All travelers entering or leaving Peru are required to declare the cash and financial instruments they carry when the amount exceeds ten thousand US dollars (US $10,000) or the equivalent in another currency to Customs Administration. Due to Peruvian customs law is forbidden to carry cash, values or financial instruments exceeding USD 30,000 or the equivalent in another currency whenever you arrive or leave Peru.” It is also prohibited to enter or leave the country carrying "bearer-issued" negotiable financial instruments or cash in excess of US $30,000 or the equivalent in national or foreign currency. The entry or exit of these amounts must be made through companies authorized by the Superintendence of Bank and Insurance of Peru. It is recommended to take into account that the omission or false declaration of the amount will result in the forfeiture of the money and financial instruments as well as the adoption of corresponding civil and criminal actions according to Peruvian laws. INFORMATION REQUESTED BY THE AIRLINE An increasing number of countries are requesting personal information from passengers prior to their arrival at the airports of those countries. This information is used to compare the identity of passengers with existing terrorist lists or other persons involved in criminal activities according to their databases. Australia, Canada, Spain, the United States and Great Britain are some examples of destinations that request this type of information. If you are traveling to a country that requires this type of information, it is strongly recommended that you provide such information to the airline prior to your arrival at the airport or upon request. Many airlines allow the delivery of this information online at the time of purchase. Keep in mind that if you do not provide such information to your airline, they may prevent you from boarding. BAGGAGE Baggage check in must be done at the counter assigned to the airline at the airport, where passengers will be given a boarding pass and a bag tag. For your own safety and that of other passengers, do not check or carry with you any baggage or belongings from unknown people. The transportation of your baggage is included in the price of the air ticket. Remember that the weight and quantity of baggage allowed to be carried on board the aircraft will be established in the conditions of transportation, as well as if permitted, the amount to be paid for excess baggage weight. 3 CONSIDERATIONS FOR BAGGAGE PREPARATION ‣ Be sure to identify your travel bags by using durable labels. It is advisable to place a label internally, in case the label on the outside is lost or deteriorated. ‣ It is recommended not to include in your hold baggage (checked-in), perishable, fragile items, valuables (money, jewelry, electronic items, etc.), documents, keys, etc. ‣ Do not wrap gifts in gift wrap, as it may need to be checked during the security check and therefore remove them from the gift wrap. ‣ For the transport of medicines in hand baggage, ensure that they are properly labeled (label indicating the name of the medicine and the manufacturing laboratory) and have the doctor's prescription note available. ‣ In case you consider the transport of firearms and / or ammunition inside your hold baggage (checked), you are to inform the airline representatives when delivering your baggage to the airline counter. ‣ Also, take into account that certain airlines do not transport weapons or ammunition under any conditions, therefore, it is strongly suggested that prior to the intention to travel contact the airline and find out the conditions for their transportation. HOW SHOULD I CHECK IN MY BAGGAGE? You must go to the airline assigned counter where you will receive your boarding pass and your bag tag. Verify that your final destination appears on the ticket, otherwise, check with the airline personnel. If you have a connecting flight with another airline, check whether it is feasible for your airline to take charge of transferring the passenger's checked-in baggage at the connecting airport 4 CULTURAL PROPERTY REPLICAS In order to comply with Law 28296 - General Law of Cultural Heritage of the Nation - and its Regulations, the Ministry of Culture has implemented a module of verification of Cultural Property at the Jorge Chávez Airport. There are replicas of all objects of modern manufacture that imitate decorative forms and figures of pre-hispanic or colonial pieces (ceramics, goldsmiths, stone, wood, textiles, paintings and others), and these must be verified in order to check their conditions before leaving the country. To access this service, you can request it at the airline counter, so that the staff can contact the Ministry of Culture specialized officials who, for free, will issue the corresponding certificates for replicas. This certificate will be used to authenticate the replica status of the items in other airports. If it is verified that these are authentic pieces, whose possession is irregular, they will be confiscated. This service not only prevents valuable pieces of our cultural legacy from leaving our country but also tourists leaving the country can immediately have their replicas and souvenirs checked. TRANSPORTATION OF PETS Note that due to airline policies or restrictions of the Peruvian State or other countries, the transportation of animals in the cabin of passengers of the aircraft may be restricted or subject to certain conditions, therefore we suggest you contact the airline directly. In the case of the Peruvian State, the National Service of Agrarian Health (SENASA) provides information about the steps that need to be followed to obtain phytosanitary and zoo sanitary certificates in relation to the pet that is wished to be taken along. Find more information on the link below. http://www.senasa.gob.pe/senasa/zona-viajero/ 5 GUIDE DOG The law 29830, which promotes and regulates the use of guide dogs by people with visual disability, points out that guide dogs have free access to any kind of transportation means in an unlimited, constant and unhindered way. A guide dog accompanying a visually impaired passenger may travel in the cabin unless it is prevented by applicable aeronautical regulations or the design of the aircraft cabin (space between seats) In case the guide dog is allowed to travel in the cabin, it must be put next to the passenger in a place assigned by the crew, which cannot be in the emergency exit rows or in any way that could obstruct the normal and quick access to the emergency exits or the aisle.
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