Deloitte City Mobility Index 2020 Analysis area
Analysis area: 1,102 km2 | Population: 1,606,564 (2020) | Population density: 1,457/km2 Auckland Definition of analysis area: Auckland Statistical Urban Area
TOP PERFORMER MOBILITY ANALYSIS GLOBAL LEADER KEY MOBILITY STATISTICS CONTENDER EMERGING ASPIRING Public transport options* Bus, commuter rail, ferry
Congestion Monthly public transport pass US$135 Public transport reliability
Performance Transport safety GDP per capita US$42,469 (NZD69,974) (2019) and resilience Integrated mobility
Modal diversity Principal transport authorities Auckland Transport (AT)
Vision and strategy
Investment JOURNEY MODAL SPLIT Innovation PRIVATE CAR PUBLIC TRANSPORT Vision and Regulatory environment leadership 81% 12% Environmental sustainability initiatives
Public transport density WALKING BICYCLE Transport affordability 5% 1% Air quality
Service and Customer satisfaction inclusion Accessibility OTHER: 1%
* Regulated, licensed, subsidised and monitored by principal transport authorities.
FUTURE OF MOBILITY CAPABILITY Auckland FoM global leader Significant Passive environment, Proactive environment, Proactive environment, work to do a number of barriers some barriers few barriers
STRENGTHS CHALLENGES • Roll-out of the new bus network, simpler fares and discounted • The public transport network requires additional capacity and fares for multi-stage journeys resilience, particularly on dedicated high-volume corridors • Auckland Council and Auckland Transport have collaborated • Managing network capacity remains a challenge, with heavy with e-scooter and car-share providers on new transport congestion during peak hours resulting in unreliable journey times options, particularly for first-/last-mile trips • Addressing public perception, particularly for disruptions • Strong leadership on important issues such as safety, caused by infrastructure projects, such as speed reductions placemaking and delivery of transport infrastructure that affect road users Deloitte City Mobility Index 2020 Auckland
Key focus areas to improve Assess demand Deliver a network Provide dedicated city mobility and realise the management of high-capacity infrastructure for active strategies, including corridors to support and sustainable modes Future of Mobility: road user charging to urban growth areas of transport manage congestion
MOBILITY ANALYSIS FURTHER DETAILS:
Performance and Vision and leadership Service and inclusion resilience Transport has improved due to the Public agencies have made positive Auckland scores well in terms of public addition of micro-mobility services as an commitments in areas, such as improving transport accessibility for disabled people option, increasing passenger numbers public spaces and sustainable modes of and free transport for the elderly. and reducing accidents, but network transport, yet the centralised approach Low-density urban sprawl makes it capacity issues remain. creates problems with planning, difficult to improve access and frequency coordination and delivery of projects. • The number of transport deaths and of services, particularly for those living serious injuries is falling but remains high • Initiatives to reduce transport emissions outside the city centre. relative to similar cities. are small scale but under way, particularly • Auckland Transport has released an with decarbonisation of the city transport ‘On-demand and Shared Mobility • Auckland Council and Auckland Transport fleet: Auckland City Council has a target to have worked with mobility providers, such Roadmap’ for introducing new on-demand procure low-emission vehicles only from services that increase access to ferry as on-demand electric scooters and 2025 and has acquired three electric buses. car-sharing schemes to provide new services for low-density population areas options, particularly for short journeys to • New financing tools should improve that are unable to sustain bus services. A transport nodes. More work needs to be access to funding and assist councils trial of these services, called AT Local, has done to increase transport choice and constrained by prudential borrowing rules. been running for residents of Devonport. network resilience. To improve infrastructure delivery, • Introduction of integrated fares and authorities should study decentralisation zoning has reduced transport prices for • AT’s current payment technology is not at and ‘city deals’ similar to those seen in some users such as those travelling in the level of leading cities, and contactless Australia and the UK. payment options seem unlikely in the near multiple legs on different services. future. This could also affect innovations in • Opposition to infrastructure that improves • Auckland Transport runs the Total Mobility on-demand and shared mobility provision, safety has limited the promotion of active Scheme, which helps disabled people to transport modes. The new cycling since providers have limited ability to choose public transport to commute, by infrastructure to Quay Street and the integrate their payments into the wider offering them a subsidised door-to-door Downtown area has been a highlight. transport payments network. transport service.
SUMMARY Auckland is improving the mobility of its residents, but it faces a number of challenges, both external (such as traffic congestion and rapid population growth) and also internal (such as ageing assets, and the ability to fund and deliver transport infrastructure to meet growth in demand). The regional and central authorities have developed an integrated transport plan to address these issues. The city has been focusing on integrating and improving public transport services. It has also taken positive steps to develop active mobility and improve accessibility and safety; but it needs to provide high-capacity rapid transport systems to reduce dependency on private cars and, more broadly, mitigate the strains that population growth is placing on housing supply and access to jobs, education and community services.
CONTACTS Simon Dixon Tim Arbuckle Grant Frear Global Transportation leader Lead partner, Transportation Partner Partner Deloitte New Zealand Deloitte New Zealand Deloitte MCS Limited Mobile: +64 21 764 500 Tel: +64 93 030 931 Tel: +44 (0) 207 303 8707 Email: [email protected] Email: [email protected] Email: [email protected]
About the Deloitte City Mobility Index About this publication Deloitte LLP is the United Kingdom affiliate of The Deloitte City Mobility Index reviews major cities This publication has been written in general terms Deloitte NSE LLP, a member firm of Deloitte on key aspects of mobility and the resulting and we recommend that you obtain professional Touche Tohmatsu Limited, a UK private company relationship to economic performance. Drawing on advice before acting or refraining from action on limited by guarantee (“DTTL”). DTTL and each of publicly available data, client conversations, and any of the contents of this publication. Deloitte LLP its member firms are legally separate and bespoke Deloitte analyses, we assess each city’s accepts no liability for any loss occasioned to any independent entities. DTTL and Deloitte NSE LLP ability to transport its citizens both now and in the person acting or refraining from action as a result of do not provide services to clients. Please see future and therefore its potential to bring prosperity any material in this publication. www.deloitte.com/about to learn about our global to the city. network of member firms. About Deloitte As we receive feedback, we will update and expand Deloitte LLP is a limited liability partnership © 2020 Deloitte LLP. All rights reserved. the analysis, which may mean the results shown in registered in England and Wales with registered this document may change. number OC303675 and its registered office at For the full interactive index, visit the Deloitte City 1 New Street Square, London EC4A 3HQ, http://www.http://www.deloitte.com/insights/city-mobility-indexMobility Index at deloitte.com/insights/mobility-index. United Kingdom. For Deloitte’s insights on the Future of Mobility, visit http://www.deloitte.com/insights/future-of-mobilitdeloitte.com/insights/future-of-mobility. y