Front of Yonge Library Strategic Plan
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Front of Yonge Township Public Library Strategic Plan 2014 - 2019 Board Members: Annette Kaldeway, Chair Laurie Sponagle, Vice Chair Sandra Wells, Treasurer Donna Hunt, CEO & Secretary Bob Morrison, Council Liaison Joan Ruman, Council Liaison Nancy Clow, Trustee Carson Massey, Trustee Dana Purcell, Trustee Prepared for Front of Yonge Township Public Library Prepared by Laurie Sponagle Table of Contents Mission Statement … 3 Introduction … 3 History and Profiles … 4 Library History … 4 Library Profile … 5 Community Profile … 6 The Research … 7 Survey … 7 Process … 7 Results … 8 Focus Groups … 9 Process … 9 Results …10 Other Feedback Sources …10 Process …10 Results …11 Situational Analysis …12 SOLS Pre-audit Report …12 Six ways to Describe your in terms of… …12 External Library Trends …14 The Plan …15 Library Roles …15 Library Objectives …16 Programs and Communications …16 Training and Relationships …18 Our Future, Our Opportunities …21 Significant initiatives undertaken by the Library (over past 4 years) … …21 Monitoring and evaluating… …21 Opportunities with the school…. …23 Library as business… …23 Appendix …25 Front of Yonge Township Public Library Survey …26 Front of Yonge Township Public Library Survey Results …30 Survey Appendix 1: Resources Priorities Summary …39 Survey Appendix 2: Times & Days Summary …40 Session ONE Summary …41 Session TWO Summary …43 FOY School Additional Feedback …46 Wish List Feedback …49 Front of Yonge Public Library Pre-Audit, April 2008 …52 SOLS Pre-Audit Update 2014 …59 Appendix 10: Six ways to Describe your Community in terms of… …60 2 Mission Statement (Carried April 23, 2007) “Front of Yonge Public Library promotes the love of reading and the pursuit of knowledge for life-long learning and literacy.” Introduction The citizens of Front of Yonge Township have “had their say”, and this community cares deeply about the Front of Yonge Township Public Library! Overall, they are happy with their library, but they are looking for some changes. And so too is the library board of trustees, especially in terms of planning. As with a majority of smaller, rural libraries, budget deliberation time brings to mind what could be done with proper planning for the long term, versus the difficulty of just ye ar-by-year “core” budgeting. This was the discussion that arose at a 2011 fall meeting of the Front of Yonge (FOY) Township Public Library Board (the “Board”). The Board agreed, that the Front of Yonge Township Public Library (the “Library”), could greatly benefit from the formulation of a 5 year plan. A plan would be a great asset, in terms of guidance for budget, staff time, services and resources, to the Library, the Board and library staff. This Strategic Plan Report for the Library documents the process, the information compiled in this process, identifies the strategic directions and methods to obtain these objectives. This strategic plan could be a solid foundation onto which future Boards would be able to continue the development of Library services and programs and secure funding. It may be a valuable resource for incoming new trustees as part of their Library introductory package. It is hoped that this plan will create a focused path for our leadership (Library CEO, staff, Board and FOY Township Council (the “Council”)) in utilizing our resources to ensure the long term sustainability of the Library. On all levels, we need a commitment to improvement and willingness to change, which is not deterred by any barriers created by our sometimes limited resources or situations. 3 “Bad libraries build collections. Good libraries build services (of which a collection is only one). Great libraries build communities.” David Lankes, author HISTORY AND PROFILES Library History Library services were re-introduced in Front of Yonge Township in the early 1970’s after a hiatus of many years. Ms. Louise Poole, a retired teacher from Junetown, was instrumental in doing much of the ground work for small township libraries in the United Counties of Leeds and Grenville. A book mobile made regular visits to the township at first. Then with a group of interested citizens, Louise met with Council to bring a permanent library to Front of Yonge. A by-law was drawn up and passed by Council in November 1974 to establish the Front of Yonge Township Public Library. In partnership with the Leeds and Grenville Board of Education, the first library was established in the Front of Yonge Elementary School (the “School”) with the school librarian, Jean Van Dusen, responsible for the public library as well. This proved a very successful venture and worked for a few years but the public library soon outgrew the allotted space. New accommodation was found in the former Koerber’s General Store just to the north of the railway tracks in the village. After some renovations, the library opened with a new librarian, Jennie Koerber, with the retirement of Mrs. Van Dusen. Soon this space also became very cramped and was deemed inadequate. The Library Board signed an agreement with the Oddfellows Lodge #245 to rent the bottom floor of the Oddfellow’s building on Quabbin Road. Within a year of moving into the new space, Mrs. Koerber retired and Jack Tennant was hired. When Council purchased the Masonic Hall, it was decided that the Library would have the basement area and the second floor would be a Community Centre. Plans were drawn and work began. Soon the new facility with good lighting, new shelving, etc. was ready and the library moved to its present location on County Road 5 in 2002 with Diann Turner as the librarian. Further renovations included adding an elevator to make it accessible to all. Donna Hunt became the new librarian in 2008 and remains in this capacity. The Front of Yonge Township Public Library continues to be an important asset to this community. 4 Library Profile The Board completed a Library profile 1, which captures what the Library is currently doing to serve the community, early in the strategic planning process. The Library is centrally located in Mallorytown, the main village within the township, and occupies approximately 1200 square feet in the lower level of a municipally owned, accessible building. It is open 18 ½ hours, amongst 4 days and is staffed by 3 persons. The CEO is a graduate of the Librarian Technician program, and the two staff have completed the introductory course for SOLS Excel certification. The Board has strongly encouraged staff to continue their training and has suggested the creation of a training plan so that the appropriate funds will be budgeted. Currently, the Library training budget is $1200 (or .05% of the overall salary budget) and is spent on attending the Super Conference and regional meeting, and for educational purposes (Excel courses and online learning). The Library collection contains approximately 13,500 articles which equates to 4.9 volumes per capita.2 Adult fiction, picture books and junior fiction are considered the best developed while the young adult, junior fiction and adult non fiction are areas requiring improvement. Assessment and maintenance of the collection is continuous by way of book condition, circulation rate, identifying shelf life of volumes, and shelf reading. The collection is automated (JASI program acquired in 2013) and accessible to patrons online via the Library’s website. Circulation for 2013 was approximately 5400 articles from approximately 3600 visits by 408 Library cardholders. Computer and internet usage over the past 5 years has increased with the new acquisitions such as e-readers (for loaning), an early literacy focused computer, and Zoom Text installed on a computer for the visually impaired. The 2014 budget for the Library is $46,600 (85% funded by Council, 10% Public Library Operating Grant) and has increased only with the cost of living for the last 3 years. The Library has been successful in procuring grants from the following organizations over the last few years - Criminal Court (2013 - $4000), Sarah Badgley Fund (2013 - $500), SOLS Internet and Telecommunication Connectivity Project (Yearly - $700). A Trillium Grant in 2003 was utilized to update the children’s section, juvenile non fiction, reference and juvenile fiction areas. The Library hopes to resubmit a Trillium grant for the upgrading of the parking lot and lighting. Operational expenditures include materials (23% of budget), staffing (45%) and facilities (20%). For a small rural community such as FOY, it is imperative that community partnerships be utilized in a meaningful and successful manner for all parties. The Library has had successful partnerships with the School (Student Art Show), The 1000 Islands River Heritage Society (Adult Topical presentations), Mallory Coach House, and Council. As with many small libraries, facility improvements needed for the Library include more space, more shelving space, better lighting in parking lot, and two dedicated small meeting rooms - one for teens and one for use by the community. Distressingly, attendance and circulation numbers have been declining since reaching a peak in 2007 with just shy of 5,900 in attendance and circulation of 10,000. Over the last 5 years (2009 - 2013), the average annual circulation has been approximately 8,500 and attendance has been approximately 4,400 visits. The most recent full year numbers (2013) were 7,064 circulation and 3,596 patrons (down 17% and 19% from the 5 year average). While some of the drop in numbers is due to the suspension of class visits by teachers at the School, this may have created a snowball effect with the students’ families attendance outside of school hours. 1 Library Profile Worksheet, Appendix 3 from Creating the future you’ve imagined: a guide to essential planning , The Library Development Guide #3, prepared by Anne Marie Madziak for Southern Ontario Library Service, February 2007.