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Communication on Progress 2016

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Communication on Progress 2016 UN Global Compact Communication on Progress 2016 BMMI COP Report | 1 Contents Letter of commitment 02 About BMMI 03 Stakeholder engagement 06 Investing in communities 08 Human rights 10 Labour 16 Environment 24 Anti-corruption 32 Customer health & safety 35 2 | BMMI COP Report A local focus with a global reach BMMI is a diversified retail and distribution, hospitality and contract services and supply Group, supported by a world-class integrated logistics capability. BMMI COP Report | 3 Letter of commitment To our stakeholders: I am very pleased and I am pleased to reaffirm honoured to announce that BMMI Group’s support in 2015, BMMI received the of the Ten Principles of Sustainable Business Award the United Nations Global during the inaugural Bahrain Compact (UNGC) in the Award for Entrepreneurship, areas of Human Rights, held under the patronage of Labour, Environment and HH Crown Prince of Bahrain. “ Anti-Corruption. In this annual Communication on Progress The Sustainable Business (COP), we describe actions Award highlights the we have taken to continually importance of business improve the integration of sustainability and recognises the Global Compact and its organisations that embed it principles into our business into their principles, practices, strategy, culture and daily operations, culture, products operations for the period and services, as well as January - December 2015. those achieving positive social and environmental During 2015, BMMI took impact. Receiving this steps to work towards a post- prestigious award has been MDGs agenda in contributing a major milestone as we to sustainable development continue in our journey from goals (SDGs) that align with good to great and as we our core business. With all work towards creating a diverse operations and in breakthrough strategy for the particular a heavy involvement next five years. in the food industry, we see ourselves as a company that Sincerely yours, nourishes the lives of our employees, our customers, Gordon Boyle the communities in which President & CEO, BMMI we operate and our planet. Therefore, in 2014 we launched our Sustainability Policy: Nourishing Life. ” 4 | BMMI COP Report Sustainable Business Award Among the 2015 highlights was BMMI’s selection as the recipient for the Sustainability Award, part of Bahrain’s inaugural Bahrain Awards for Entrepreneurship. In recognition of the organisation’s efforts, BMMI Chairman, Abdulla Hassan Buhindi, and CEO Gordon Boyle, were received and congratulated by HRH Prince Salman bin Hamad Al Khalifa, Crown Prince, Deputy Supreme Commander and First Deputy Prime Minister of the Kingdom of Bahrain, together with other category award winners. BMMI COP Report | 5 About us What we do With over 130 years of uninterrupted Based in the international operations, the Group specialises in the wholesale, distribution Kingdom of Bahrain, and retail of food and beverages and represents a leading portfolio of global with international household brands. operations spanning the Middle East Who we serve and Africa, BMMI BMMI is also a fully-fledged international provider of end-to-end supply is a diversified retail chain solutions, integrated facilities management, logistics and procurement and distribution, services to a broad customer base. BMMI has successfully expanded its business and contract operations outside the Kingdom of Bahrain. The Group’s overseas presence services and supply now covers eleven countries, with a presence in Djibouti, Gabon, Ghana, Iraq, group, supported Kenya, Mali, Qatar, Saudia Arabia, Sudan by a world-class and South Sudan. Listed on the Bahrain Bourse, BMMI is integrated logistics one of the fastest growing companies in its sector. The Group adopts a capability. performance-driven, customer- focused business approach, in line with international standards and global best practice. 6 | BMMI COP Report Vision, Mission & Values Our vision We’re very proud To be recognised as a dynamic of our Winning international company that inspires its individual businesses Hearts culture and to deliver outstanding results. ensuring we live our values across Our mission our diverse group To win the hearts and minds of our of businesses and customers by delivering exceptional service. in every single thing that we do. We value Our values continue to reflect our commitment to creating a working honesty, excellence, environment where all employees are heard, respected, valued and achievement, enabled to be their best selves. recognition and team Throughout our journey, the BMMI Group of companies has remained spirit. united by our Winning Hearts values. Honesty: Trust, openness, fairness and ethics, in everything we do. Excellence: Continuous improvement of our people and systems to deliver quality performance. Achievement: Taking pride and responsibility for attaining personal and professional goals. Recognition: Giving and receiving appreciation for one’s contributions. Team spirit: Belief in the power of ‘one team, one heart’. BMMI COP Report | 7 2015 Milestones In Numbers Over Over Over Over 130 40 50 29 years of nationalities of the world’s brands of uninterrupted help deliver leading brands consumer international outstanding are represented, goods operations result enabling BMMI represented in to be the leading Bahrain and distributor of Qatar beverages in Bahrain Revenue by Region Total Revenue 89 Million Rest of GCC 1.680 Africa 16.854 Bahrain 70.442 Employees by Country 746 610 466 207 121 60 41 34 27 17 1 Bahrain Gabon Sudan Ghana South Kenya Qatar Djibouti Saudi Iraq USA Sudan Arabia Our global expansion initiatives continue to play a key role in the Group’s growth ambitions and serve to further strengthen BMMI’s leadership in the wholesale, distribution and retail of food and beverages into newer 8 | BMMI COP Report February 2015 BMMI launches first internal e-learning portal: Ignite. March 2015 BMMI wins the Bahrain Entrepreneurship Award for Sustainability. May 2015 Alosra supermarket launches new environmentally friendly campaign: BECOME, in order to spread awareness in a fun and fashionable way. June 2015 BMMI Shops beats a record sales growth after the renovation of its Mina Salman shop. September 2015 La Vinoteca Barcelona and Café Amsterdam become fully certified with the Integrated Management System (IMS), conforming to all the requirements of all four standards for food safety, health and safety, quality and environment. GSS Gabon signs a three-year contract with the Minister of Labour to provide 20 Gabonese youth with training and internship opportunities. BMMI’s CSR team launches first Diversity & Inclusivity workshop. October 2015 Alosra supermarket expands internationally, with a new store in Dhahran, Saudi Arabia. November 2015 Our IMS team introduces a new standard, Business Continuity Management. BMMI Shops makes a technological breakthrough and launches an Android and iOS app, allowing customers to order all their favourite beverages from the palm of their hand. BMMI launces first LIFO training in our African operations. La Vinoteca Barcelona wins best overall and best Mediterranean restaurant in the 2015 Citi Fact awards, as well as the best brunch in combination with Café Amsterdam, which also won best international restaurant. December 2015 La Vinoteca Barcelona is awarded as the best Mediterranean restaurant of 2015 by the Ministry of Industry, Commerce & Tourism as part of the Food & Travel Arabia awards. BMMI COP Report | 9 CSR journey update Now that our CSR policy is finalised, we will embark on a new journey to achieve CSR policy matrix (30%) our ambitions and work together to truly • Aligning what is strategically embed responsibility into our every important to BMMI with activity, product & service. stakeholder expectations and concerns, to form the basis of our CSR policy. • Finalising main CSR policy areas. • Setting an affirmative long- term vision & mission. Implementation of stakeholder engagement (60%) • Drafting the CSR policy manual & • Conducting surveys with our stakeholders: recommendations employees, customers, youth & major encompassing: customers. Workplace, Marketplace, • Survey data analysis & reports. Community, Environment. • Arranging information gathering meetings with identified organisations. • Key findings report of priority social & environmental challenges for the two UN regions in which BMMI operates (West Asia & Africa). Benchmarking & business drivers (80%) • Defining top industry leaders in terms of CSR & sustainability, for each of BMMI’s core business CSR audit & gap analysis activities. (100%) • Gathering information & initial • Researching & benchmarking against industry leaders ideas from various BMMI for each core BMMI business activity. departments. • Drafting key findings for each industry leader in terms of • Audit of current CSR initiatives. CSR activities in the four main domains of Marketplace, Workplace, Community & Environment. • Gap analysis based on the four main domains of CSR: • Identifying BMMI’s CSR & sustainability business Community, Workplace, drivers & what is strategically important to BMMI. Marketplace & Environment. 10 | BMMI COP Report Three Pillars of BMMI’s Sustainability Policy: Nourishing Life ZERO WASTE TRUTH WELLBEING • Not wasting precious • First and foremost, being • The physical, emotional NATURAL RESOURCES true to OUR VALUES in all and mental wellbeing of our like water, raw materials, of our interactions with each EMPLOYEES, as well as food, energy, and entire other and our stakeholders. their health and
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