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Social Media Community Manager

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Social Media Community Manager Social Media Community Manager Part-Time Contractor Remote Mel Robbins is one of the most trusted and relatable voices in personal development today. She’s an international, best-selling author, host, and viral content creator. And she’s beloved for being so “real” and providing simple, evidence backed tools that change lives. She’s on a mission to empower and inspire people to be happier and more fulfilled in all aspects of their ​ lives. Here at Team Mel Robbins, we’re dedicated to creating content, experiences and tools that inspires people and organizations to build courage, fight fear and self-doubt, maximize engagement, and take action. That’s where you come in... The Social Media Community Manager is the first direct line to our followers and fans and is responsible for leading community engagement initiatives on social media and ensuring that our audience is heard, seen and celebrated. We’re looking for a proactive, positive and creative ​ individual to support and grow our highly engaged online community. As our Community Manager, you’re obsessed with social media and have your finger on the pulse of what’s trending across the web. You know what’s about to blow up on TikTok welllll ​ before it makes it to Instagram Reels. You love viral memes, you’re constantly creating new content of your own and love documenting life around you. You know how to get a community riled up and engaged through value-based relationships and engagement. You’ll be responsible for... ● Answering customer comments, questions and DMs, escalating where necessary ● Building social networks and engaging communities of interest ● Capturing content and questions to help us better serve our community ● Measuring social media results ● Scheduling content across social channels and troubleshooting when appropriate ● Coming up with ideas and executing them on a daily basis ● Keeping up to date with the latest social trends & tools and bringing fresh ideas on how to use them ● Supporting in the creation of timely and culturally relevant, brand appropriate content optimized for platform and audience ● Monitoring platforms for content opportunities and initiating conversations ● Analyzing, tracking, and measuring performance against OKRs and reporting on results ● Refining our creative process ● Working closely with our Social Strategists, Content Leads and Social Media and Digital Marketing Director to execute projects and ensure all activities are coordinated, well thought-out and maximized to help produce results. You’re the ideal candidate for this position if you… ● Have 1-2 years experience managing social media communities for brands in the personal development space, preferably in an agency setting ● Have documented experience with managing communities on platforms such as Facebook, Instagram, LinkedIn, Twitter, YouTube and TikTok ● Produce quality work ● Enjoy writing for social and know how to position creative and content to drive engagement ● Know the difference between there/their/they’re and cringes at misplaced apostrophes ● Are reliable and resourceful and know how to manage your time so that deadlines are met and followers are responded to promptly ● Are a team player who is goal oriented and thrives with a fast-paced, remote team of positive people ● Are self-sufficient and don’t require (or desire) micro-management ● Possess research skills to determine the best approach as it relates to social media platforms, content distribution channels and optimal link building opportunities ● Experience with social tools and analytics such as Facebook Insights, Sprout Social and Google Analytics are a plus You’d fit in well here if… ● You’re looking for a dynamic and engaging job that makes an impact on people's lives in a meaningful way. ● You love the science of human potential and using that knowledge to help people become happier and more fulfilled in all aspects of their lives. ● You believe in the work and are motivated by the difference you’re making in people’s lives. ● You’re looking for a long-term position in which you will grow with the company. ● You have documented experience in the role that you’re interested in. ● You love organization, implementing effective and efficient systems, and thrive in a very fast-paced, make-it-your-own environment. ● You're forward-thinking, an expert at follow-through, a quick and creative problem solver, and a self-starter. ● After reading this job description, you are now salivating because this sounds like a DREAM COME TRUE... If this sounds like YOU, awesome. We want to talk to you. Please submit your cover letter and resumes to [email protected] by March 5, 2021. ​ ​.
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