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Information & Safety INFORMATION & SAFETY We hope these procedures will contribute to your comfort and well-being during your stay. Fire Please read the specific fire notice on the back of the bedroom door. Emergency Exit Follow the GREEN emergency signs along the corridor. A plan of emergency exits is located on the back of the bedroom door. Please check the map to locate the nearest emergency exit. Do not use the lifts. Room Safety Guest bedrooms have an electronic locking system which is automatically activated when the door is shut. Your room key will work until 12 noon on the day of your departure. If you have any questions during your stay, please call the Front Desk (0). Access to your Room Please do not allow anybody to enter your room without identifying them. There is a peephole on the door for your safety. If you have the slightest doubt of the true identity of any person, please call the Front Desk (0). Keys The room number is not written on your keys. If you lose or misplace your key, please notify our Front Desk as soon as possible. You will need to provide personal identification to be issued with a replacement key. Bar Our bar is open daily from 11:00 to 01:30. Our lounge menu is available daily between 11:00 and 23:00. Car Parking Car parking is charged at £12.00 per night for residents. If you would like to leave your car after check out please contact the Front Desk (0). Check Out Check out time is 12:00 noon. For late check out please contact the Front Desk (0). Cheques and Credit Cards We accept all major credit and debit cards. We do not accept cheques. Cots If you require a cot please contact the Front Desk (0). Dining Our Garden Grille Restaurant serves breakfast and dinner. Breakfast is served from 06:00 to 10:30 weekdays and 11:00 on weekends and public holidays. Dinner is served from 17:00 to 22:00 daily. Doctor Please contact Front Desk (0). Emergency Please contact Front Desk or dial ‘777’ for emergency response. Housekeeping Please contact Front Desk (0). Ice An ice machine is located in our Pavilion Pantry opposite the Front Desk. Laundry and Cleaning A laundry and dry cleaning service is available from Monday to Friday inclusive. Should you wish to avail of this service please complete the checklist located in your wardrobe and ensure your laundry is available for collection at the Front Desk by 09:00. Items will be returned the same day no later than 19:30. There is also a Guest Laundry facility located on the ground floor. Please purchase tokens from the Front Desk. Luggage Luggage trolleys are available from reception for your convenience. A luggage room is available for storing luggage on day of departure. Safes All guest rooms are fitted with a safe. For any assistance please contact the Front Desk (0). Business Centre Our 24 hour complimentary Business Centre is located on the ground floor. It offers personal computers, WiFi, laser printer, copy machine, office equipment and supplies. Conference Rooms We have 7 individual meeting rooms and each offers natural light and audio visual equipment such as a video projector, motorised screens and direct dial telephones. WiFi is available throughout the entire meeting area. For further information or assistance please contact the Front Desk (0). Telephone All guest bedrooms have a telephone that can be used for internal and external calls to the hotel and a practical notepad and pen. For an outside line dial ‘9’. Summary of call charges National (incl 0870) £0.50 per minute Mobile £2.00 per minute Europe £1.90 per minute USA/Canada £2.10 per minute Rest of the world £3.50 per minute UK premium numbers £2.50 per minute All UK numbers beginning with 0800 Free of charge Room-To-Room Dialling Dial 5 followed by the room number you require. For example to call room 800 dial 5800. TV CHANNELS 01 BBC ONE 14 More 4 25 Home 37 QUEST 02 BBC TWO 15 Film4 26 ITVBe 38 QUEST+1 03 ITV 16 QVC 27 ITV2 +1 39 The Store 04 Channel 4 17 Really 28 E4 40 Rocks & Go 1 05 Channel 5 18 4Music 29 E4+1 41 Food Network 06 ITV2 19 Yesterday 30 5 STAR 42 Travel Channel 07 Local TV 20 Drama 31 Spike 43 Gem TV 09 BBC FOUR 21 5 USA 32 Movie Mix 44 Channel 5+1 10 ITV3 22 Ideal World 33 ITV +1 46 Challenge 11 Pick 23 Scotland & Wales 34 ITV3+1 47 4seven 12 Dave Local TV 35 QVC Beauty 48 Movies4Men 13 Channel 4+1 24 ITV4 36 QVC+1 49 TJC HILTON GARDEN INN LONDON HEATHROW AIRPORT ARE HAPPY TO WELCOME YOU We are proud to be part of the tradition established more than eighty years ago by Conrad Hilton. We are committed to your comfort throughout your stay with us. Our team members pride themselves on providing service that is unparalleled in the hospitality industry. To help you enjoy your visit, this Guest Directory features useful information about the hotel and its facilities. Please call our team members for assistance at any time by dialling ‘0’ on your telephone. Enjoy your stay! Hilton Garden Inn London Heathrow Airport Eastern Perimeter Road Hatton Cross Hounslow TW6 2SQ Tel: +44 (0)208 266 4600 Fax: +44 (0)208 266 4665 Londonheathrowairport.hgi.com Available 5pm - 10pm ENJOY IN-ROOM DINING To place your order, please press the Room Service button on your in-room telephone. ANGUS BEEF BURGER £16.95 Bacon, tomato, red Leicester cheese, pickled Lounge Food gherkin, baby gem lettuce, brioche bun, onion rings, thick cut chips SOUP OF THE DAY £6.50 Crusty bread, butter FALAFEL AND SPINACH BURGER £14.95 Tomato, red Leicester cheese, pickled gherkin, GF CHEESY NACHOS £8.95 baby gem lettuce, brioche bun, onion rings, thick Jalapeños, sour cream, tomato salsa, guacamole cut chips Add chargrilled chicken £4.50 TURKEY AND BACON CLUB £11.95 GF GARDEN SALAD £12.00 Sliced turkey, smoked bacon, tomato, lettuce, egg Crispy gem lettuce, orange segments, diced mayonnaise, rustic ciabatta, thick cut chips cucumber, baby plum tomatoes, candied walnuts, rocket leaves, Italian dressing CORONATION CHICKEN £10.95 Mixed leaves, rustic ciabatta, thick cut chips Add chargrilled chicken or salmon £4.50 MARGHERITA PIZZA £11.45 CAESAR SALAD £10.95 Tomato sauce, mozzarella Crispy gem lettuce, croutons, caesar dressing, parmesan cheese ADD TOPPING FOR £1.00 EACH Chicken, ham, pineapple. sweetcorn, asparagus, Add chargrilled chicken or salmon £4.50 artichokes, salami, olives, mushrooms, jalapeños SPAGHETTI BOLOGNAISE £13.95 QUATTRO STAGIONI PIZZA £13.45 Minced beef, garlic bread, Grana Padano shave, Tomato sauce, mozzarella, mushrooms, ham, rocket leaves artichokes, olives, oregano SPAGHETTI MARINARA £12.95 Garlic bread, Grana Padano shave, rocket leaves Sides £3.50 Add chargrilled chicken or salmon £4.50 Thick Cut Chips GF H CHICKEN TIKKA MASALA £15.95 Red Onion and Rocket Salad Rice, naan, mango chutney, poppadum GF Seasonal vegetables Sweet Potato Fries CHICKPEA AND SPINACH CURRY £13.95 Garlic Bread Rice, naan, mango chutney, poppadum 10 OZ SIRLOIN STEAK £ 22.50 £6.00 Thick cut chips, grilled tomatoes, mushroom, Desserts onion rings CHOCOLATE TRUFFLE TORTE Vanilla ice cream, chocolate sauce GRILLED GAMMON STEAK £15.50 Thick cut chips, green peas, fried egg, grilled NEW YORK CHEESECAKE pineapple Berry compote GRILLED SALMON £16.95 GF VANILLA PANNA COTTA Bubble and squeak, broccoli purée Berry compote NEW YORK CHICKEN BURGER £15.95 CHEESE PLATTER Tomato, red Leicester cheese, pickled gherkin, Green tomato and apple chutney, sourdough baby gem lettuce, brioche bun, onion rings, thick bread cut chips Available between 5pm to 10pm daily, a delivery charge of £5.00 will be applied to every in-room dining order. Some menu items may contain traces of alcohol. Fish dishes may contain small bones. Products are subject to change and availability. Prices may vary from hotel to hotel; all prices include VAT. Our menu descriptions do not list all ingredients and all our products may contain traces of nuts. If you are concerned about an allergy, please speak to a member of staff. Vegan and Gluten Free menus available, please ask staff member for details *Approximate weight before cooking. Vegetarian healthy options GF Gluten-Free H Halal ENJOY A DRINK White Wine Red Wine 175ml 250ml 175ml 250ml Los Romeros Sauvignon Blanc £5.15 £6.85 LFE lot 18 Merlot £5.15 £6.85 Chile Chile Antonio Rubini Pinot Grigio £6.10 £7.85 THE PICK SHIRAZ £6.50 £8.50 Italy Australia The Pick Chardonnay £6.50 £8.50 Errazuriz 1870 Australia Cabernet Sauvignon £6.85 £8.85 Chile Rosé Wine Champagne 175ml 250ml Bottle Wicked Lady G.H. MUMM Cordon Rouge £48.50 White Zinfandel Rosé £6.15 £8.15 France Italy Corte Vigna Pinot Grigio Rosé £5.15 £6.85 Italy Bottled Beers Soft Drinks HEINEKEN £4.40 COKE® £2.75 PERONI £4.45 DIET COKE® £2.75 ASAHI £4.45 COKE ZERO® £2.75 CORONA £4.45 BRITVIC JUICES £2.60 ADNAMS MOSAIC PALE ALE £4.95 BRITVIC 55 £3.15 REKORDERLIG £5.50 J2O £3.15 LONDON PRIDE £4.80 APPLETISER £3.15 OLD SPECKLED HEN £4.80 Mineral Water 330ml 750ml STILL/SPARKLING £2.20 £4.40.
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