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Property Manager JOB DESCRIPTION PROPERTY MANAGER DEVELOPMENT Human Resources Department 700 Town Center Drive, Suite 200 Newport News, VA 23606 NEWPORT NEWS, VA Phone: (757) 926-1800 CITY OF OPPORTUNITY Fax: (757) 926-1825 GENERAL STATEMENT OF RESPONSIBILITIES Under general supervision, this position is responsible for overseeing, maintaining and managing Industrial Development Authority (IDA), Economic Development Authority (EDA) and City properties and leases managed by the Department of Development. Reports to the Assistant Director of Development. ESSENTIAL JOB FUNCTIONS Performs scheduled and unscheduled maintenance and repairs of all IDA and EDA properties and buildings on City properties. Monitors landscaping and policing of common areas in industrial parks and commerce centers and developed and undeveloped land areas owned or managed or under the responsibility of IDA, EDA, and the Department of Development. Works closely with business development staff to maintain properties in excellent condition for site visits by prospective purchasers or tenants. Assists in showing properties to prospective purchasers or tenants. Responsible for the effective supervision and administration of the parking lot staff to include selection, training, performance management, employee relations, prioritizing and assigning work and related activities. Researches, develops, recommends, implements, and monitors projects and programs to maximize income potential and minimize expense exposure related to all properties owned and leased by the IDA, EDA and City. Maintains property records, scheduled maintenance history records, energy tracking, work orders, insurance records, and other necessary information related to IDA, EDA, and City properties. Reviews, assesses, and monitors liability and property insurance on properties owned, leased to, or leased by the IDA and EDA, and City property that is managed by the Department of Development. Monitors, evaluates, and makes recommendations concerning the holding costs (utilities, insurance, security, and maintenance expenses) of all owned and leased properties, including establishment and termination of holding costs when properties are acquired and when ownership terminates. Audits bills and authorizes payments. Monitors invoicing and collection of IDA, and EDA stormwater management fees and reimbursements. Monitors invoicing and collection of IDA and EDA payments in lieu of taxes (PILOTs). Negotiates and monitors leases, rentals, and other agreements and ensures that all legal requirements, terms, and conditions are met in a timely manner. Page 1 of 3 Revised: 08/01/2015 Responsible for parking enforcement and collecting parking and towing fees in lots and garages owned and managed by the IDA, EDA and the City. Oversees the projection, collection, monitoring, and deposit of all parking lot revenue. Makes recommendations for parking lot fee increases. Prepares related reports as needed. Enforces street and sidewalk vendor ordinances. Coordinates with Virginia Utility Protection Service in marking utilities owned by the IDA, EDA and City. Maintains vehicle accident information for insurance reimbursement on properties that are owned or managed by IDA, EDA and City properties that are overseen by the Department of Development. Inspects, arranges and oversees maintenance of Public Art, Green Foundation lots and coordinates sign installation. Performs other duties as assigned. PERFORMANCE STANDARD Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the City’s Values. Employees are also expected to lead by example and demonstrate the highest level of ethics. REQUIRED KNOWLEDGE Property & Parking Lot Management – Knowledge of commercial real estate and property management processes and practices. Knowledge of the fundamentals of accounting, business administration, economics, finance, budgeting, cost benefit analysis, insurance and construction. Knowledge of real estate practices, principles and laws. Knowledge of parking management. Technology – Knowledge of computer applications, including word processing and spreadsheet software. Supervision – Thorough knowledge of leadership techniques, principles and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff. REQUIRED SKILLS Interpersonal Relationships - Ability to establish and maintain effective working relationships with City officials, employees of other City departments, representatives, agencies and private sectors individuals and entities. Computer Skills – Utilizes a personal computer with word processing, spreadsheet, and related software to effectively complete a variety of tasks with reasonable speed and accuracy. REQUIRED ABILITIES Communication – Excellent ability to effectively communicate ideas and proposals verbally and in writing, to include the preparation of detailed reports which include numerical information and statistics. Ability to listen and understand information and ideas being presented verbally and in writing. Coordination of Work - Ability to establish and implement effective administrative programs and procedures. Ability to plan and organize daily work routine. Establishes priorities for the Page 2 of 3 Revised: 08/01/2015 completion of work in accordance with sound time-management methodology. Performs a broad range of supervisory responsibilities over others. Excellent skill in planning and coordinating multiple projects and activities. Performs a broad range of supervisory responsibilities over others. Judgment/Decision Making — Evaluates the best method of research and then exercising appropriate judgment in establishing priorities and resolving complex matters. Considers the relative costs and benefits of potential actions to choose the most appropriate one. Accounting & Budgeting - Ability to maintain, balance, and audit billing statements and related financial records. Ability to compile data, prepare a variety of reports, reach conclusions and make recommendations. EDUCATION AND EXPERIENCE Bachelor’s Degree in Real Estate, Business Administration, or a related field and 5-7 years related experience in commercial and property management, real estate development, commercial revitalization or construction management or an equivalent combination of education and experience. ADDITIONAL REQUIREMENTS An acceptable general background check to include a local and state criminal history check and a valid driver’s license with an acceptable driving record. Must be able to obtain designation as Conservator of the Peace. PHYSICAL REQUIREMENTS Tasks require the ability to exert moderate, though not constant physical effort. Some combination of climbing and balancing, stooping, kneeling, crouching, and crawling. Some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (10-20 pounds). SENSORY REQUIREMENTS Some tasks require the ability to perceive and discriminate colors or shades of color, sounds, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally. ENVIRONMENTAL EXPOSURES Performance of essential functions may require exposure to adverse environmental conditions, such as dust, pollen, humidity, weather, temperature and noise extremes, hazardous materials, unsafe structures, heights, electric currents, traffic hazards, toxic agents, animal/human bites, violence, disease, or rude/irate customers. Page 3 of 3 Revised: 08/01/2015 .
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