JUNE 2018 The

Mobile Area Chamber of Commerce JUNE 2018 the

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FOCUSADMINISTRATION, ON CLERICAL & ACCOUNTING Accounting, office administration, WHATsales personnel, file COUNTS clerks & legal personnel Cypress Employment Services Enables Employers To Focus On Productivity, ProfitabilityHEALTHCARE and Staffing Flexibility by Re-Defining The On-Time, Best-Fit Staffing Solution Model For Employers WAREHOUSE & MANUFACTURING ADMINISTRATION & CLERKS Accounting,SUPPORT office administration, sales personnel, fileWarehouse clerks & legal & inventory personnel staff, shipping & receiving INDUSTRIAL & TECHNICAL SKILLS Welders, pipe fitters, riggers, journeyman plumbers & craneCONSTRUCTION operators/heavy equipment SKILLS operators Electricians, production labor, CONSTRUCTIONsheetmetal mechanics, SKILLScarpenters Electricians,and safety production personnel labor, sheetmetal mechanics, carpenters and safety personnel HEALTHCAREINDUSTRIAL WAREHOUSE & & MANUFACTURINGTECHNICAL SKILLS SUPPORT WarehouseWelders, &pipe inventory fitters, staff, riggers, shipping & receiving journeyman plumbers & crane AVIATION,operators/heavy TECHNICAL equipment operators & LINE STAFF Aviation, aerospace & manufacturing support

MOBILE •• BIRMINGHAMBIRMINGHAM •• NASHVILLENASHVILLE www.cypressemployment.comwww.cypressemployment.com the business view FEBRUARY 2018 3 the Mobile Area Chamber of Commerce JUNE 2018 | In this issue

ON THE COVER Pictured are five Mobile Area Chamber members participating in this year’s Emerging Leaders Program. Left to right are Billy Hunt, Trey St. John, Hope McFadden, Sharon Campbell and Tony Ingram. The program nicknamed the Streetwise MBA is limited to 20 participants and is designed to drive up revenue and create 10 jobs in local small businesses. Read the story on page 9. Photo by L.A. Fotographee

5 News You Can Use 6 Chamber Promotes David Rodgers 13 Small Business of the Month: Southwestern Consulting 14 Mobile and Baldwin County Projects Approved for RESTORE Act Funds 16 Alabama State Port Authority Makes Plans to Capture Export Traffic 17 Walking, Biking, Kayaking Through Mobile? Yes, Please! 18 Guest Column: 12 Ways to Build 17 Better Client Relationships 20 Applications for Minority Business Awards Being Accepted 21 Investor Focus: ServisFirst Bank 23 CEO Profile: David Price 27 Ambassador of the Month: Laura Williams 27 Business Spotlight of the Month: SunSouth LLC 28 Board of Advisor Profiles: David Clark, James H. Shumock and Elizabeth Stevens 13 29 Calendar 31 Member News 33 Anniversaries 34 New Members

the business view is published monthly, except for the combined issue of December/January, by the Mobile Area Chamber of Commerce 22 451 Government St., Mobile, AL 36602 251-433-6951 www.mobilechamber.com ©2018

Publisher William B. Sisson Executive Editor Leigh Perry-Herndon Managing Editor Jennifer Jenkins Copy Editor Michelle Irvin

Additional Writers and Editors Mike Herndon, Ashley Horn, Susan Rak-Blanchard, Danette Richards and Carolyn Wilson Printing Services: Interstate Printing/Direct Mail Graphic Design: Wise Design Inc. Advertising Account Executive: René Eiland 251-431-8635 [email protected]

4 the business view JUNE 2018 NEWS you can use

Kimberly-Clark made two significant investments in its Mobile facility within the last year. This digital rendering above depicts the company’s combined heat-power plant under construction and Kimberly-Clark Plans announced in 2017. Another Expansion in Mobile

Kimberly-Clark Corp. will make a second major investment in its Mobile mill. In April, the Texas-headquartered company announced it will spend $101.7 million and add nine jobs at an average annual wage of $87,000. “This investment, the commitment of our employees and the community support will together bolster the Mobile mill’s competitive position within Kimberly-Clark,” said Todd Visscher, mill manager for Kimberly-Clark’s Mobile operations. According to Visscher, the Stewardship Council (FSC) 2019 – the heat-power plant in Kimberly-Clark has found company is rebuilding an to 80 percent in 2016, up from the first quarter and the tissue Mobile County’s economy good existing tissue machine and 7 percent in 2006. This machine rebuild and converting for business as they continue to installing two converting lines accomplishment earned the lines in the fourth quarter. invest and provide jobs.” to meet the growing needs company the council’s Leadership “These investments are a Kimberly-Clark first among North American bath Award, recognizing use of testament to the future of established a Mobile presence tissue customers. In addition, FSC-certified products and Kimberly-Clark’s Mobile facility 23 years ago in 1995, when the the investment will further commitment to responsible and its workforce,” said Shelby company took over the Scott improve manufacturing forest management. Glover, senior project manager Paper plant. Made in Mobile efficiency, increase capacity Less than a year ago, of economic development for products include bath tissue and produce tissue without the Kimberly-Clark announced the Mobile Area Chamber. “It’s and paper towels under the cardboard core. significant expansion plans important for us to maintain, Scott, Cottonelle and K-C “This coreless product is valued at $110 million for its and add when possible, high- Professional brand names. more environmentally friendly Mobile mill, with plans to add paying jobs such as these.” More than 680 people work and is the future of our 17 new jobs. The 2017 project “When existing businesses at the Mobile site. industry,” said Visscher. aimed at improving long-term are thriving in combination with As part of its sustainability energy efficiency and costs with new jobs and investment, that’s a You’ll see this symbol with strategy to reduce its natural the construction of a combined winning formula,” said City of stories featuring Chamber initiatives. forest footprint by 50 percent heat-power plant began in Mobile Mayor Sandy Stimpson. by 2025, Kimberly-Clark February. Mobile County Commission increased the amount of virgin Both projects have an President Merceria Ludgood fiber certified by the Forestry estimated completion date of added, “We’re happy that the business view JUNE 2018 5 Chamber Promotes David Rodgers to Economic Development Vice President

David Rodgers was working in the talented team,” said Rodgers. Economic Development Institute promoted in April to economic “I’m ready to get to work to at Oklahoma University. He has vice president of development advance the PFG plan.” a bachelor’s degree in business economic development department as a “David brings to the table a administration and marketing of the Mobile Area project manager. clear understanding of the from the University of Southern Chamber. In this He was promoted Mobile market and our Team Mississippi and serves on the position, he will to senior project Mobile partners, as well as a board of the South Alabama oversee and direct manager in strong working relationship Regional Planning the Chamber’s June 2016. with the Alabama Department Commission. economic development In his role of Commerce and site selectors Chamber Board Chair Brian functions, including with the from across the country,” said Willman with Regions Bank new business Rodgers Chamber, some Bill Sisson, president and noted Rodgers’ experience with development, business of his project CEO of the Chamber. “He also PFG as an asset for his new retention and expansion, “wins” include Canfor’s has a strategy in place to help position. “Our (PFG) investors international trade and headquarters relocation, take the Chamber’s economic helped shape the Chamber’s workforce development. Continental Motors expansion development department to economic development Additionally, he will oversee and the Walmart Distribution the next level.” program of work and have the day-to-day operations of Center announcement. He also Among his many accolades, invested in it. (He) is the right Partners for Growth (PFG), the worked for two years at Safety Rodgers was named the person to help us exceed our Chamber’s current economic Source as a purchasing Economic Development aggressive PFG goals,” development program of work. manager. Association of Alabama’s Willman said. Rodgers joined the “We’ve got a strong program Young Professional of the Year Chamber in January 2015, in place, and an extremely in 2017 and completed the

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6 the business view JUNE 2018 We’re building on our century-long commitment to ECONOMIC DEVELOPMENT

In 1920, Alabama Power established the New Industries Division, believed to be the ﬁ rst utility-based economic development department in the U.S. Today, we continue to be a partner in helping move Alabama’s economy forward. We work with state and local allies to recruit automotive, aerospace, information technology and other industries to Alabama to bring jobs to our communities, support training for our workforce and champion innovators that will help energize our state. In fact, we’ve been named one of the nation’s top 10 utilities in economic development.* Making our state a great place to work and live is one more way we’re helping elevate Alabama. Learn more at AlabamaPower.com.

© 2018 Alabama Power Company *2016, Site Selection magazine. the business view JUNE 2018 7 In April, the members of the Irrigation Components team received the Governor’s Trade Award from Alabama Gov. Kay Ivey (second from right). Irrigation Components Receives Governor’s Trade Award

Mobile Area Chamber components for large farm- “The company understands overseas markets, using member Irrigation Components grade irrigation equipment. the significance of active services from organizations International, based in Daphne, The company has been involvement in the international making up the Export Alabama received the Governor’s Trade involved with the trade program market,” she said. Alliance. Excellence Award this spring. for many years and has been Winners were judged on a Other statewide winners The awards program recognizes deliberate and focused on variety of criteria including: included: Back Forty Beer Co. companies demonstrating expanding their export business, level of export sales as a of Gadsden; Conversant Bio of exporting excellence in the state according to Christina proportion of total sales; Huntsville; Diamond Fortress of Alabama and is coordinated Stimpson, director of the sustainable growth in export Technologies of Birmingham; by the Export Alabama Alliance. Chamber’s international trade sales; quality of export Douglas Manufacturing of Pell Irrigation Components program. She added company marketing strategy; senior City; Keet Consulting Services serves clients across the globe, executive Ramsey Geha, vice management commitment to LLC of Pelham; North Alabama including the Middle East, president of international export development; International Trade Association Australia, New Zealand, Central sales, recently participated in innovations in exporting; and and Regitar USA Inc. of and South America and Europe, a Chamber-sponsored trade businesses that have benefitted Montgomery. with components such as mission to Argentina and from export assistance to make sprinkler packages and Ecuador. export sales or open new

8 the business view JUNE 2018 Emerging Leaders Program Helps Small Businesses Create Jobs

The name of the U.S. Small Business Administration’s stage-two entrepreneurial training program, Emerging Leaders, is somewhat misleading. The entrepreneurs chosen for this intense program focused on helping companies create jobs and drive up revenue have, for the most part, already established themselves and are poised for growth. In April, the Mobile Area Chamber announced the second regional class for the 2018 program, and it includes companies in Mobile and Baldwin counties, as well as Mississippi. It is the second consecutive year Mobile was chosen to host the program, and one of only 58 locations nationwide. Included in the curriculum are 100-plus hours of professional training and peer- to-peer counseling over seven months. From April through Photo by L.A. Fotographee October, participants will attend 13 free entrepreneurial These five Chamber members have started the process to bring their educational sessions addressing Emerging Leaders 2018 Class Participants companies from good to great. Pictured four core areas: business and from left to right are: Tony Ingram, . Sharon Campbell, G.C. Specialties Inc. leadership, finances, marketing Tony’s Tejas Salsa; Sharon Campbell, . Neal Collins, Bay Steel Corp. and sales and resources. They’ll G.C. Specialties; Hope McFadden, . Wesley Coody, C2 Wealth Management LLC then learn how to put it all McFadden Engineering; Billy Hunt, . Chris Francis, Chris Francis Tree Care together. Poarch Band of Creek Indians/PCI Nicknamed the Streetwise Support Services; and Trey St. John, . Wyatt Gerald, The Glass Guru of Mobile MBA, the select 20 willing to Logical Computer Solutions. . LouAnne Harrell, Fairhope Pharmacy complete the required work . Billy Hunt, Poarch Band of Creek Indians/ PCI Support graduate with a three-year Services LLC strategic growth action plan with resources, can articulate their . Tony Ingram, Tony’s Tejas Salsa benchmarks and performance need, understand the . Sedat Kacar, Port City Medical targets. commitment, enjoy problem- . Colleen Kennedy, Gulf Supply Co. Inc. After the basic qualifications solving with others and have a . Peter Martin, Tesecon Inc. are met – $400,000 or more in positive outlook. . Hope McFadden, McFadden Engineering, Inc. revenue, in business for at least “As the economic engine, . Jonathan McConnell, Meridian Global three years and one employee, the Chamber recognizes the . Marcus Neto, Blue Fish other than self – Brent McMahan, importance of growing locally . Audri Neyland, Brice Electric LLC senior area manager of the U.S. based businesses,” said . Small Business Administration, Richards. “This is a proven Deveina Reynolds, Reynolds Enterprises LLC and Danette Richards, the results-driven program . Trey St. John, Logical Computer Solutions Chamber’s director of small generating thousands of jobs . Aaron Stonebrook, BCM Morring Co. Inc. business development, interview in small businesses.” . Marion Timmons, Marion’s Painting Contractors LLC applicants looking for those . Gail Yongue, Yongue Ventures Inc d/b/a Mosquito Joe who have exhausted their own Names listed in bold are Mobile Area Chamber members.

the business view JUNE 2018 9 Airbus announced the new aviation center to be built at Mobile: Flight Works Alabama Plans Announced Mobile Aeroplex at Brookley will be Mobile: Flight Works Alabama, a hands-on instructional facility with the goal of bolstering the state’s workforce development efforts. The company issued the first architectural rendering of the new facility (seen at left). Located near the Airbus facility, the 19,000-square-foot center will host a large interactive exhibition area, classrooms, a collaboration room, a workshop, a restaurant and a gift shop. It will also be a gateway for public tours of the Airbus A320 family assembly line. Several Alabama-based firms are working on the project, including Mobile-based architects Mott MacDonald. A groundbreaking is expected this summer, with a grand opening planned for 2019.

Learn to be a Public Relations Chameleon

In the changing and ever- Changes. This year’s event will expanding landscape of public be held on Friday, June 22, from relations, it’s important to be 9 a.m. to 4 p.m. at the Mobile speeches: people, purpose adaptable. Sometimes it’s good Marriott, 3101 Airport Blvd. and passion. to blend in, while other times The workshop will feature “This event is a great it’s important to stand out. industry experts sharing the way for anyone in business Either way, it’s best to always be latest trends in podcasting, to learn new public relations a way to reach out not only to prepared for whatever happens websites, ad buying, digital skills,” said Donna Glover, vice our members but to everyone in your business or at your analytics and presentation president of community we help and work with.” organization. skills. Guest speaker will be Dr. projects for PRCA Mobile and Tickets are available now and To help local public relations Joe Trahan, APR, Fellow, PRSA, public relations assistant are $70 for PRCA members, $85 professionals and anyone working an international media relations coordinator for AltaPointe for guests and $30 for students. with the media, the Public trainer. His topic for the day Health. “This year’s team of The cost includes a light Relations Council of Alabama will be “Stand up and Shout presenters will share insight breakfast and lunch and Mobile Chapter will once again - I’d Rather Die Than Give a into some of the most current professional headshots courtesy host its annual professional Speech.” During this – and confusing – PR-related of FusionPoint Media Inc. development workshop, Toolkit presentation, all participants issues. This annual event is a Register today at http://bit.ly/ 2018 - Keeping up with PR will learn the three Ps of spicy staple of our organization and PRCAToolkit2018. 10 the business view JUNE 2018 revolutionize your business.

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Jeff Brinson (left) runs the Mobile branch of Southwestern Consulting. He’s pictured here with Todd St. Mary, who works as a sales and leadership coach. Southwestern Consulting Coaching Businesses to Increased Sales A former collegiate baseball Brinson’s Mobile branch of “My niche is based upon my coach and remaining an avid player, Jeff Brinson has always Southwestern Consulting is the unique and tight focus, being golfer and triathlete. understood the value of good Mobile Area Chamber’s Small faith-based business owners “Big things oftentimes come coaching. When he entered the Business of the Month. who love sports,” Brinson said. in small packages,” Brinson business world, Brinson found Among Brinson’s clients are “I believe everyone either needs, said. “We have successfully it was no different. auto dealers, banks, financial wants or flat-out deserves to built a thriving, nationally In a 25-year business career, planners, mortgage brokers, have an awesome coach in their acclaimed business while Brinson became the top producer insurance agents, realtors, law work – and life – to elevate establishing solid roots, here in for two different Fortune 500 firms, accountants and other beyond where we could ever go the Mobile community.” companies, with experience in businesses. Southwestern’s sales by ourselves.” direct sales, sales management, and leadership insights reach Brinson is active in the recruiting, training and more than 4 million people Chamber, serving as a content personal development. every month through outlets contributor for Executive In 2014, he used that expertise such as the Wall Street Journal, Roundtable and a Chamber to become a professional sales the New York Times, Forbes, Chase sales trainer. He’s also and leadership coach, affiliated Fortune, CNBC and others. active in the community Want to be featured here? with Nashville-based Utilizing his background in through church activities and Go to mobilechamber.com Southwestern Consulting. and love for sports, Brinson public speaking for local civic to submit an application, or Aided by his virtual assistant, specializes in teaching ethical organizations and networking contact Danette Richards Karen Weeks, Brinson has built sales techniques and strategies groups. at 251-431-8652 or his Mobile operation into a $1 that individuals and teams can A married father of two, he [email protected]. million business in its first four use to immediately increase hasn’t lost his love for sports, years. their sales. serving as a youth baseball

the business view JUNE 2018 13 46 Mobile and Baldwin Projects to Receive RESTORE Act Funds

The long-awaited Chaired by Alabama’s Governor, center in historic Africatown to County projects on pages 17 announcement of how the first with Jo Bonner serving as Gov. innovating Mobile’s technology and 16, respectively. round of funding from the 2010 Kay Ivey’s representative in her corridor along St. Louis Street The council’s Executive Deepwater Horizon oil spill absence, and co-chaired by the to restoring and developing Director, Eliska Morgan, said would be spent in Mobile and Director of the Alabama State multiple creeks, bayous and these activities account for Baldwin counties came in Port Authority, other council waterways. approximately 45 percent of March from the Alabama members include elected Breaking down the list, 23 the $708 million expected over Gulf Coast Recovery Council. officials from Baldwin and are in Mobile County, 20 are 15 years from penalties levied The council is a 10-member Mobile counties and the cities of in Baldwin County, two are against the oil spill’s responsible group created to make decisions Bayou La Batre, Dauphin Island, dedicated to both counties and parties. for RESTORE Act (Resources Fairhope, Gulf Shores, Mobile one is devoted to offshore Each project must pass and Ecosystems Sustainability, and Orange Beach. Alabama. Read more about additional logistical hurdles Tourist Opportunities and Forty-six local proposed Three Mile Creek and the before funding is received, Revived Economies) funding projects received a total of Alabama State Port Authority’s including submission of passed by Congress in 2012. $315.3 million, from a welcome RO/RO Terminal, two Mobile finalized documents, a 45-day public comment period and submission by the council to the U.S. treasury department. “This is a marathon, not a sprint,” said Morgan. Deposits to Alabama’s Trust Fund for these projects and others will be made at the rate of $40 million a year for 15 years. The fund received its first installment in 2017 and will continue through 2031. In April, the council released the first of two plans – a draft multiple-year implementation plan and a draft state expenditure plan, with the second scheduled for mid-summer. Each plan includes a timeline, established need and objectives. At the end of the public comment period, the plans will be submitted for final approval with project implementation beginning in 2019. Projects not selected initially will be eligible for reconsideration in the future. Over time, the council intends to distribute RESTORE Act funds equally between Baldwin and Mobile counties. Location of To read a brief description proposed projects. on proposed projects, visit https://restorealabama.org/ DRAFT-MIP-SEP-PROJECTS. The project suggestion portal remains open at www.alabama coastalrestoration.org.

14 the business view JUNE 2018 Locations of Proposed Projects for Round 1 RESTORE Act Funding by the Alabama Gulf Coast Recovery Council

Mobile County . Meaher Park Improvements, $3,450,000 . Alabama State Port Authority Automotive Logistics/RO/RO . Orange Beach Alabama Point Seawall Repair, $2,488,000 Terminal, $28,767,710 . Orange Beach Canal Road Improvements, $1,848,270 . Redevelop Bayou La Batre City Docks $21,028,000 . Fairhope Eastern Shore Sanitary Sewer Overflow Prevention . Extension of Bayou La Batre Wastewater Treatment Facility, Plan, $1,000,000 $15,600,000 . Fairhope Area Community-Based Comprehensive Land Use . Dauphin Island Aloe Bay Harbour Town Phases II & III, Plan, $650,000 $14,346,382 . Lillian Park Beach Habitat & Shoreline Protection, $626,460 . Bayou La Batre Collection System/Lift Station Upgrades, . Orange Beach Environmental Restoration of Cotton Bayou $12,805,000 & Terry Cove, $500,000 . Three Mile Creek Watershed Restoration, $11,730,000 . Longevity, Stability & Water Quality Improvements, . Dauphin Island Aloe Bay/Mississippi Sound Water Quality Bon Secour, $340,744 Enhancement, $11,500,000 . Orange Beach Wildlife Recovery & Interpretive Center, $275,000 . Dirt Road Paving/Sediment Reduction Program, $10,093,120 . Expansion of Orange Beach Wildlife Rehabilitation and . Mobile Greenway Initiative, $9,700,000 Education Center, $183,500 . Mobile County Blueway Trail Development, $8,000,000 . New Stream-Gaging Station on Fish River, $86,250

. Innovating St. Louis Street Infrastructure, $5,885,500 Both Mobile & Baldwin . Bayou La Batre Water Distribution System Upgrades, . Alabama Gulf Seafood Marketing Program, $2,852,135 $5,306,000 . Gulf of Mexico, Characterization & Delineation of Sand . Historic Africatown Welcome Center, $3,581,762 Resource Areas for Beach Restoration, $922,500 . Replacement Facilities at ADEM Coastal Office & Mobile . Development for a Regional Strategic Plan for Coastal Alabama Field Office, $5,862,717 Region, $562,500 . Perch Creek Area Sanitary Sewer Trunk Line, $3,548,590 . Mobile Area Storm Water Mapping & Resiliency Planning, $3,000,000 . Dauphin Island Aloe Bay Harbour Town Phase 1, $2,183,485 . Northwest Satsuma Water & Sewer Project, $1,760,700 . Mount Vernon Water Treatment Plant, $1,500,000 . Chickasaw Sewer Rehabilitation, $1,250,000 . One Mobile: Reconnecting People, Work & Play, $1,250,000 . Implementing Storm Water Management Improvements for Toulmin Springs & Gum Tree branches, $1,187,130 . Dauphin Island Isle Dauphine Beach & Golf Study, $375,000

Baldwin County . Baldwin County ALDOT Capacity/Route Improvements, $56,800,000 . Baldwin Beach Express I-10 to I-65 Extension, $11,340,000 . Fairhope Sewer Upgrade Phase 1, $10,000,000 . Gulf Shores Ambassadors of the Environment Facility, $9,748,254 Wednesday, September 12, 7:30 p.m. . Gulf Coast Engineering Research Station Orange Beach/ Auburn University, $9,000,000 Saenger Theatre • Tickets start at $30! . Fairhope Working Waterfront & Greenspace Restoration, $6,200,000 Sponsored by . Gulf Shores Little Lagoon Restoration, $5,995,686 . Orange Beach North Sewer Force Main Upgrade, $5,195,000 . Fort Morgan Parkway Trail Extension, $4,433,600 MobileSymphony.org • 251-432-2010

the business view JUNE 2018 15 Alabama State Port Authority Makes Strategic Move to Capture Regional Export Traffic

Currently handling a including 625,000 last year); and distance to port and cost savings. RO/RO facility would generate number of automotive SAAM Puertos, one of the major The new terminal would 600 direct, indirect and components, the Alabama State port operators in South America. convert approximately 57 acres induced jobs. Port Authority is making a James K. Lyons, director and of a bulk material handling More than half the funding strategic move to capture some CEO of the Alabama State Port facility no longer in use into a will come from a recently of the regional export traffic Authority noted the agreement state-of-the-art automotive awarded $12.7 million once the vehicles are finished is a giant step forward in processing and logistics Transportation Infrastructure and ready for transport. supporting automotive logistics terminal. The 40 foot (12.19 m) Generating Economic Recovery The port authority entered in the Americas and abroad. ship draft facility is served by (TIGER) grant and the $28.8 into a Memorandum of “This agreement represents a five Class I railroads serving all grant from the Alabama Gulf Understanding to develop and key step in diversifying the port of North America and has Coast Recovery Council as operate a vehicle processing authority’s business while immediate, unencumbered authorized under the Resources roll-on/roll-off (RO/RO) facility providing a strategic asset to access to two interstate systems and Ecosystems Sustainability, at the Port of Mobile, choosing regional automotive shippers,” (I-65 and I-10). Tourism Opportunities and one of the most experienced Lyons said. Construction on the $60 Revived Economy of the Gulf and well-known partners in Southeast automotive million facility is expected to Coast Act (RESTORE). The the industry. manufacturers are either start by year-end with an concessionaire agreement AutoMobile International shipping from the East Coast or anticipated completion date of facilitates the private sector Terminal is a joint venture of the Port of Houston. For those year-end 2019. Judith Adams, the partner contribution toward Terminal Zárate, headquartered shipping to Mexico, Latin port authority’s vice president the facility. in Buenos Aires, Argentina, America and the Far East, of marketing, estimates that, (with a 9 million vehicle output, Mobile will offer a shorter based on similar projects, the

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16 the business view JUNE 2018 Walking, Biking, Kayaking Through Mobile? Yes, Please! Photo credit: Mobile Bay National Estuary Program

A 10-mile walking and The project gained traction Park to downtown Mobile to the funding sources, completed a biking trail alongside a creek after a Chamber-sponsored Mobile River, the 10-mile one-mile segment in 2017 that enjoyed by kayakers and Leaders Exchange to St. Louis, walking and biking trail has the runs along the north side of the canoers would mean family in 2014 and again in 2016 when potential to connect roughly creek at Tricentennial Park, activities, neighborhood visiting Greenville, S.C. 70,000 people and 1,000 located near the intersection of conversations, economic growth “A project of businesses located Stanton Road and Bragg Avenue. st and the mark of a 21 century this size and This project within one mile of The city is recruiting bids for community. scope requires the creek. an amenity package that would After years of planning, a cooperative enhances what “This project add a fitness zone, benches, new public-private partnership relationships. Mobile has to offer, enhances what drinking fountain, signage and and recent funding, development While the role of and will make it Mobile has to offer, more to the area. of the 19,000 acres around the 3MC Partnership easier to attract and will only make Funding the design and Three Mile Creek watershed is is evolving, the it easier to attract engineering for four additional on its way to fruition. nonprofit is new businesses new businesses segments, the city received a 3MC Partnership, short for expected to and the employees and the employees significant boost for the project Three Mile Creek Partnership, is provide public they need, while they need, while in March when its request for a recently formed coalition of and private improving the improving the RESTORE Act funds was volunteers who are collaborating sector leadership quality of life for awarded $9.7 million for with the City of Mobile and in facilitating, quality of life us all,” said Bill construction of the trail and private sector stakeholders in planning, for us all. Sisson, the Mobile another $11.8 million for Three support of the creek’s trail fundraising and Area Chamber’s Mile Creek restoration; and the and amenities, efforts to implementing Bill Sisson president and Alabama Department of environmentally restore its the project while President and CEO, Mobile Area CEO, who serves Transportation awarded more waters and efforts to spur engaging and Chamber of Commerce on the 3MC than $500K to the city to extend accompanying neighborhood unifying the community,” leadership team. the greenway. renewal and economic said Mike Rogers with Rogers The Three Mile Creek trail is To keep up with the progress development. It is a program and Willard, who chairs the designed in seven segments of the project and learn how to of the Mobile Area Chamber partnership. with plans to complete most of get involved with 3MC, visit Foundation. From the University of South it by 2021. The City of Mobile, www.3milecreek.org. Alabama wetlands to Langan with the help of multiple the business view JUNE 2018 17 12 Ways to Build Better Client Relationships By Paul G. Krasnow, Author

These days, trust is at an win your clients’ loyalty, earn record is built upon years of strategically place around your all-time low. People are referrals and enjoy repeat engaging with clients and office on Post-it notes or even suspicious of organizations, business for life. acting on the best practices posters. Use them to remind institutions and leaders across Deep connections like this revealed in my new book, The yourself to always align all your the board. At the same time, can’t be faked. They require Success Code. decisions with your code of competition is fierce. Your your attention, your care and If you’re ready to learn how to business conduct. clients can leave you at any your authentic desire to serve foster superior client satisfaction time (and for any reason) and your clients to the best of your and loyalty, keep reading for 2. Give them peace of replace your services with ability. In both bad times and relationship-building habits that mind. Your clients should something faster, shinier and good, your commitment to keep them coming back again always be in good hands with sexier. But here’s the good them should be your top and again. you. Develop a system that news: When you’re able to priority. Not everyone is willing works for you to proactively engage with clients the right to create and nurture these 1. First, commit to a give clients the highest level of way and build deeply kinds of relationships. If you personal code of integrity service at all times. Whether it connected, trust-based, are, your business will thrive. and live it each day. Integrity is having a perfectly tweaked authentic relationships with I know this truth because I should be a core value that steers project management system in them, you automatically set have lived it. As a financial all of your client interactions. place in your business or having yourself apart. representative at Northwestern This means committing to being a very clear communication Strong client relationships Mutual Life Insurance Co., I’ve honest and working hard with system, make sure you respond are hard to come by, and clients been a top producer for 40 their best interests in mind. to your clients in a timely manner know it. That’s why, when you years and won many “Top Develop a set of business and that you provide expert know how to create them, you’ll Agent” titles. My performance integrity mantras you can answers to all of their questions.

18 the business view JUNE 2018 3. Build trust by keeping and level of commitment and Nobody wants to feel like a to make a heartfelt apology and your promises. If customer ensure that clients receive the “third wheel,” certainly not then make it right. Take a connections are the cornerstone same level of care by delivering your trusted clients. Keep that moment to address mistakes of a successful business, trust is consistently high-quality connection strong and nurture and put in place ways to the cornerstone of a healthy service, time and time again. it every step of the way by continually improve on your client relationship. Remember 7. Be authentic with reaching out and staying in process by addressing obstacles to keep your word and deliver clients. Authenticity, by clear communication with your that may slow down your without fail. Keeping your definition, can’t be faked. Your clients. momentum. word can be as small as never customers will know if you are 11. Resist going on If your business is anything canceling an appointment or being friendly just to make a autopilot. Even if you have less than thriving, you should going over the allotted time for sale. But genuine interactions your sales technique down pat, first and foremost examine your a meeting. This guideline may allow people into your life by find a way to actively engage relationship with your clients. seem simplistic, but the sharing your personality and with every client. Clients can The truth is, you are far more in approach will not only impress getting to know the real you. sense if you’re phoning it in. control of your brand’s growth and delight them, it will allow Friendliness goes a long way. Try to step into the shoes of than you give yourself credit them to trust you with more your client each time you have a for. That’s why it’s so important business in the future. Building 8. Find thoughtful ways to take true ownership of the to show you care. Just meeting. Find ways to really client trust makes you a winner connect with the human being connection you build with your every time. showing up for your clients clients. You’ll be amazed how because you genuinely care sitting across from you and 4. Be honest about what remember that you are striving much your deeper commitment about them is a sure way to to them will pay off in the long your services can deliver. solidify your connection with to improve their lives. Don’t oversell or overpromise run. them. So send out birthday 12. Apologize if you make the results you offer. Manage cards. Make a donation to a a mistake, and fix the Paul G. Krasnow is the author of your clients’ expectations so charity in your client’s name. problem immediately. In The Success Code: A Guide for Achieving Your Personal Best in they won’t be disappointed. But Get to know each of your clients most cases, customers aren’t whenever possible, do put them Business and Life. For more and show genuine interest in interested in holding grudges; information, visit www.paulgkrasnow.com. in touch with others who can their lives. Remember details they want to forgive and forget. help them. and ask about their families The best way to smooth things Be sure to expose your and lives. Create an emotional over when you’ve messed up is clients to your networks just to connection any chance you are be helpful. Maybe they come to able. Once relationships have see you for insurance policies, been established, attend family but your consultant pal from weddings, funerals and bar and college could help them bat mitzvahs. streamline their business initiatives – so you connect 9. Check in even when them! This will only widen you have nothing to sell your networks and strengthen them. Clients love to know that your client relationships. you care about them beyond the sale of services. Reach out to 5. Don’t sell your your clients from time to time customers products they and check in with them to see don’t need. Be upfront about how they are doing. Take them HEAVY HAULING products that would be a waste to lunch, meet up for a game of of their hard-earned money. golf, ask them about the outcome Make your clients’ best interests of an important family event. FLATBED • HEAVY HAULING • BOAT HAULING • CONTAINER HAULING your focus in approaching These ways of connecting are clients with your services. This opportune times to find out if Agent since 1993 tip is part of a larger philosophy Specializing in Tanks, Pipes, there is anything you could be Heavy Equipment and Machinery, of moving away from seeing a doing even better to make this and Over-Dimensional Boats client as an immediate sale and client happier than they moving toward building a already are. Serving 48 States and Canada. long-term relationship. This approach ensures that you are 10. Don’t forget about successful in building a solid your existing clients, even foundation for your client when your business is booming with new ones. relationships. Clients can tell when they’re on 6. Deliver consistent the back burner. Consciously Call anytime! service. Clients come to expect devote time to touching base If you’re working, so are we. what they have experienced with your loyal long-term with your services in the past. clients, especially when new 7040 McDonald Road Irvington, AL 36544 Align yourself with a clearly customers are banging down Phone: 800-242-9212 or 251-653-7348 Fax: 251-653-1199 defined mission, set of goals your door. E-Mail: [email protected] www.wonderlandexpressinc.com

the business view JUNE 2018 19 Recognizing Outstanding Minority-Owned Businesses Eagle Award and the Rev. Wesley A. James Minority Business Advocate Award Applications are Being Accepted

The Mobile Area Chamber is allow us to showcase our efforts To apply or be nominated Criteria for the Minority accepting applications for its in promoting minority-owned for either award, below is the Business Advocate Award: annual Eagle Awards through businesses while increasing criteria: . Mobile Area Chamber Friday, July 13. The program their visibility in the region.” member in good standing; celebrates and honors local Jermaine Gaines, president Criteria for Eagle Award . Show a commitment to minority-owned businesses, of Gaines Plumbing LLC, a . At least 51-percent owned, minority business and for the last two decades, 2017 recipient said, “The award operated and controlled by development; more than 100 companies have has afforded many benefits African-American, Hispanic/ . Three complete years of been honored with this award. including networking, public Latino, American Indian or operation (as of December In addition, the Chamber is relations and marketing value, Asian-American; 31, 2017); and receiving nominations for the a boost in our staff morale and . Headquartered in Mobile, . An office in Mobile, Baldwin Rev. Wesley A. James Minority enhanced branding Baldwin or Washington or Washington counties Business Advocate Award recognition.” counties; (MBA), honoring the efforts of a This year the Chamber will . Operational at least three For more information on company or organization host the 2018 Eagle Awards (3) years; nominating a business or exhibiting a commitment to and Diversity Forum . Exhibit revenue and/or applying for either award visit diversity and inclusion by Luncheon on Friday, Oct. 19, at employee growth; http://mobilechamber.com/ expanding opportunities and the Battle House Hotel. Tom . Have apparent solid small-business/small-business- Danette promoting minority-owned Joyner, renowned host and financial base; awards/ or contact Richards 251-431-8652 businesses. founder of the nationally . Be a for-profit company; and at or drichards@mobile chamber.com Promoting supplier syndicated “The Tom Joyner . Show evidence of . diversity and inclusion is not Morning Show” will be the community service just an assignment, according keynote speaker. Eagle Award contribution or involvement. to Darrell Randle, vice winners and the MBA winner president of small business will be honored at this development. “Eagle Awards luncheon.

Startup Weekend a Success In April, the Mobile Area Chamber and Innovation PortAL hosted the third Startup Weekend in downtown Mobile. More than 60 people participated in the three-day business creation and pitch competition with judges coming in from across the country. This year’s moderator (pictured below with Chamber Director of Small Business Danette Richards (left) was Alexandra Ximenez.

Above, Startup Weekend judge Bob Crutchfield gives feedback to the weekend’s winning new business, Pupper, a company that describes itself as a Tinder for finding your ideal pet. To learn more about the weekend’s activities go to https://www.facebook.com/ SWMobileAL/.

20 the business view JUNE 2018 INVESTOR focus

ServisFirst has three locations in Mobile and Baldwin counties. Pictured here at the Royal Street location in downtown Mobile are Alex Arendall, Anita Chapman, Chandler Gordon, Sherry Coker, Faith Webb and Becky Minto. ServisFirst Bank

Company officials: Bibb recently surpassed $7 billion in initiative’s name speaks for will have to find ways to Lamar, regional CEO – Mobile; assets and operates 20 banking itself,” said Arendall. “It is improve education, foster Bruce Finley, executive vice centers in Alabama, Florida, important to recognize that all entrepreneurship, and stimulate president; Alex Arendall, Jay Georgia, Tennessee and South businesses in Mobile benefit job growth so that talent stays Weber, Walter Brand, Becky Carolina. ServisFirst has three from a cooperative economic here to grow existing Minto, Mike Johnson, Randy full-service locations in the development effort. The businesses and institutions and Adams, Bryan Neth and Mobile area – Downtown, Chamber’s success over the build new ones.” Poenta Luckie, senior vice Spring Hill and Fairhope. years is a direct result of its presidents ability to partner with public Length of continuous Chamber Why are you located in Mobile? and private sector stakeholders membership: Since 2012 Years in business: The bank “ServisFirst focuses primarily to stimulate growth in the area was founded in 2005 in on major metropolitan areas economy. We want to see this Birmingham and has been in and has a presence in the major success continue, which is why Mobile for six years. cities throughout Alabama,” we invest in PFG.” said Arendall. “Moving into the Brief company description: Mobile market in 2012 was a What do you see as Mobile’s ServisFirst Bank is a full-service natural progression given the greatest potential? “A ny c it y bank focused on commercial growth potential here and our or business is only as good as Partners for Growth (PFG) banking, correspondent ability to attract top-level talent its people,” said Arendall. is the Mobile Area Chamber’s banking, cash management, with roots in the Mobile “Mobile has great leadership long-term economic and community development program. private banking and the community.” and a diverse base of smart, professional consumer market, For more information, contact talented people with the Natalie Franklin, the Chamber’s emphasizing competitive Why do you support the potential to continue our investor relations coordinator, Mobile Area Chamber of products, state-of-the-art positive momentum for years at 251-431-8636 or technology and a focus on Commerce’s Partners for to come. In order to capitalize [email protected]. quality service. The bank Growth initiative? “The on this potential, though, we

the business view JUNE 2018 21 Leadership Meets New Sen. Doug Jones

In March, members of the Mobile Area Chamber’s board of directors had an opportunity to meet newly elected Sen. Doug Jones (pictured center front row) while he was in Mobile learning more about the Port City. Among issues discussed were the I-10 Mobile River Bridge and Bayway project, deepening the Mobile River and trade tariffs. Pictured left, Jones talks with Reginald Sykes with Bishop State and Chris Harle with Roly Poly.

Board of Advisors Learn About I-10 River Bridge

The Mobile Area Chamber’s Board of Advisors and Directors Spring Meeting at Spring Hill College’s Bryne Hall featured guest speakers presenting the latest news on the Mobile River Bridge and Bayway project. The event was sponsored by the P3 advisory team (HDR Engineering, Mott MacDonald and Thompson Engineering). Presenters discussed the project’s timeline, funding and highly valued factors in the bridge design. Pictured from left to right are Mobile Area Chamber President & CEO Bill Sisson; Vince Calametti, Alabama Department of Transportation; Matt Ericksen, Alabama Department of Transportation; Jimmy Shumock, Thompson Engineering; and Mobile Area Chamber Chairman of the Board Brian Willman with Regions Bank. For more information about the bridge project, visit mobileriverbridge.com.

22 the business view JUNE 2018 CEO profile

David Price

Company: Arkema Inc. from traditional to lean processes to improve safety, quality and cost. His Title: Plant manager primary focus was making issues Hometown: Bear Grass, N.C. visible so the right people could address them quickly, and driving continuous Education: Bachelor’s degree in improvement. chemical engineering/bioscience option, from North Carolina State Secret to success: “No secret, but University in Raleigh. I believe failures are simply not bad experiences, but an opportunity to learn, First job: “The United States Army respond and succeed,” he said. was my first out-of-high-school job to pay for college,” said Price. Earlier, Brief company description: when he was about 10 years old, Price The Arkema group was created helped his family on their tobacco in October 2004. With innovation, farm in North Carolina. targeted acquisitions and investments in emerging countries, the company Previous experience: For 17 years, has become a world player in the field Price worked for Honeywell in various of specialty chemicals. The Mobile site, roles including plant manager. In 2014, located in Axis, is a part of Arkema he joined Arkema as a plant manager Coating Resins, which develops, in Blooming Prairie, Minn. manufactures and sells coating resins Accomplishments: Price helped and additives for various applications transform the manufacturing plants around the world.

the business view JUNE 2018 23 Spring Conditions Welcome Chamber Golfers

The Mobile Area Chamber hosted its annual Chamber Golf Classic on a beautiful “chamber of commerce” day in April. More than 160 golfers teed up at the Robert Trent Jones Golf Trail / Magnolia Grove golf course after enjoying a breakfast by Dick Russell’s Bar-B-Que. Sponsors for the event included Arkema, ExxonMobil, Hargrove Constructors + Engineers and Ward International Trucks.

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24 the business view JUNE 2018 Military Appreciation Day

The Mobile Area Chamber hosted its annual Military Appreciation lunch at the USS ALABAMA Battleship Memorial Park. The luncheon included awards presented by all branches of the military and recognition of distinguished JROTC & ROTC cadets. The keynote speaker was Jim Lorraine, president and CEO of America’s Warrior Partnership. U.S. Marine SGT A.B. Grantham was the inaugural recipient of the Gen. Gary Cooper Outstanding Service Award. Wounded in 1968, Grantham was photographed along with other injured U.S. Marines in what became one of the most famous photographs from the Vietnam War, appearing in Life magazine. Grantham has held numerous leadership positions, including with Marine Corps League and the Military Order of Devil Dogs. Photos by Jeff Tesney

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the business view JUNE 2018 25 Trustmark - Business View 8 x 5.25 HP4C May 2018 As a “thank you” to its members, the Mobile Area Chamber hosted the annual Member Appreciation Day on a gorgeous March afternoon. The event featured live music from The Tommy Morse Band, refreshments from Budweiser-Busch Distributing, Buffalo Rock-Pepsi and a fish fry from Creative Catering. Chamber members and staff enjoyed the day and socializing with each other at this festive event. Your Business Is Our Business BancorpSouth offers a full range of traditional business banking services along with other specialized services to address your financial needs. If you’re looking for one or more specialized services, visit a local BancorpSouth banker today, and let’s grow a relationship together.

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26 the business view JUNE 2018 AMBASSADOR of the month BUSINESS SPOTLIGHT of the month Photo by Jeff Tesney

In her first year as a Mobile Area Chamber ambassador, Laura Williams is Ambassador of the Month. Williams is Success 4 employed at APM Terminals, where she supports the terminal director, and works the Future with local businesses. “It’s always a pleasure to see people’s passion for the city of Mobile,” she says. “Sharing that sense of ownership and promoting companies that SunSouth LLC want to see the city grow makes the SunSouth LLC is a tractor and farm equipment dealer that provides customers access to the right equipment ambassador program exciting.” Williams and solutions to keep machines running like new with expert service and support for agricultural, residential earned a bachelor’s degree in foreign and commercial products at 21 convenient locations throughout Alabama, Georgia and Mississippi. Pictured language and literature from the University at the 8420 Tanner Williams Rd. location: From left to right are Robert Smith, Lori Gaston, Charlie Howard, of South Alabama. Anita Etheridge, Daniel Devine (Store Manager), Derek Mosley, Justin Davis, Trey Thompson, Joey Pierre Ambassadors are volunteers who support the and Connor Kasinec. Mobile Area Chamber by visiting members, assisting with events and ribbon-cuttings. To learn more, contact Dawn Rencher at 251-431- 8649 or [email protected].

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155186_PMG17560JW_BV.indd 1 the business view JUNE2/8/18 2018 11:10 AM 27 BOARD of advisors

David Clark is president and CEO of Visit Mobile and a 29-year veteran in the hospitality industry. He worked with Marriott International for 25 years, spending 23 years in Point Clear at The Grand Hotel Marriott Resort, Golf Club & Spa. Clark and his teams have earned numerous national industry awards from Marriott International, Travel + Leisure, Alabama Restaurant and Hospitality Alliance and others. He is president of the University of South Alabama’s Hospitality and Tourism Advisory Board and serves on the boards of Coastal Alabama Partnership and the Alabama Restaurant and Hospitality Alliance. He is a lifetime member of the Professional Golfers Association of America. Clark has a bachelor’s degree in business management from Western Kentucky University.

James H. Shumock has worked in engineering and consulting at Thompson Engineering for 35 years. He has served as chairman and CEO and is currently project executive on the Mobile River Bridge & Bayway project, leading a national consulting team as the owner representative/advisor for the Alabama Department of Transportation. Shumock has a bachelor’s degree in accounting from the University of South Alabama. He is a member of the American Institute of Certified Public Accountants, Alabama Society of Certified Public Accountants, American Association of State Highway Transportation Officials, Alabama Commission on Infrastructure, Alabama Road Builders Association and Alabama Asphalt Pavement Association board of directors, and is vice chair of the University of South Alabama board of trustees. Thompson Engineering is a Partners for Growth investor.

Elizabeth Stevens is president and CEO of the Downtown Mobile Alliance, where she has served since its formation in 2005. She has worked in downtown development since 1985 in her native South Carolina as well as in Alabama. She established the Main Street Program in Conway, S.C., and then in 1990 in the City of Mobile. Stevens currently serves as one of the governor’s appointees to the Alabama Historic Commission. She was recently appointed as a trustee to the Alabama Department of Archives and History, and she serves on the board of directors of the Barton Academy Foundation, Springboard to Success, Visit Mobile, Mobile Rotary and Innovation PortAL.

For more information about the Chamber’s board of advisors, contact Katrina Dewrell at 251-431-8611 or [email protected].

28 the business view JUNE 2018 CALENDAR JUNE 2018 For information on Chamber events, visit events.mobilechamber.com.

MEMBERSHIP 101 7 Come meet other members and Chamber staff to learn about the many ways to benefit from your membership. When: 8 to 9 a.m. NETWORKING@NOON *Members Only; Where: Mobile Area Chamber, 451 Government St. 13 One representative per company Contact: Elizabeth Nelson at 251-431-8617 or Make 40-plus business contacts in 90 minutes over lunch. [email protected] No charge, but seating is limited. RSVP requested. Free parking. When: Noon to 1:30 p.m. Where: Alabama Power Operation Center Auditorium,

GULF COAST TECHNOLOGY COUNCIL TECH MIXER 505 Hillcrest Rd. Cost: $10 and must be paid with reservation 12 This annual networking event is an excellent opportunity to meet Contact: Elizabeth Nelson at 251-431-8617 or other professionals in the technology business community and learn more about what’s going on with technology in the area. [email protected] Sponsors: When: 5:30 to 7:30 p.m. Where: Red or White, 1104 Dauphin St. Speaker: Cam Marston, Generational Insights Topic: “Generational Change and its Impact on the Workplace and Marketplace” Contact: Jena Berson at 251-431-8654 or [email protected] No charge, but seating is limited. RSVP requested and is exclusive to GCTC chamber members. Sponsor:

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the business view JUNE 2018 29 CALENDAR

19 EXECUTIVE ROUNDTABLE *Members Only A monthly forum exclusively for Chamber-member small business owners and managers. When: 8 to 9 a.m. Where: Mobile Area Chamber, 451 Government St. Speaker: Mike Lee, president & CEO, Page & Jones Inc. Topic: Build the I-10 Bridge Update Contact: Brenda Rembert at 251-431-8607 or [email protected] No charge, but seating is limited. RSVP requested. Free parking. Sponsor:

WOMEN’S ROUNDTABLE *Members Only 27 A bimonthly forum for Chamber-member women business owners and managers. When: 8 to 9 a.m. Southern United States-Canadian Where: Mobile Area Chamber, 451 Government St., Provinces (SEUS-CP) Alliance Tricentennial Room 2018 Annual Conference Speaker: Sara Welch, physicians assistant, Springhill Physician Practices Topic: Sleep Disorders The SUS-CP conference will feature panel discussions, keynote speakers, business-to-business Contact: Carolyn Golson at 251-431-8622 or (B2B) meetings with premier anchor companies and [email protected] conference attendees, networking events and more No charge, but RSVP requested. focused on transportation (automotive, aerospace, and shipbuilding), energy, and information and Sponsor: communications technology.

For hotel, registration and business-to-business meeting information, visit: www.seuscp.com

Why? Premier Anchor Companies Alabama Power Company Kamtek (a divisionof Magna) Faster Turn Times Airbus Mercedes-Benz US International Austal USA NASA The Highest Quality (up to 1200 dpi) BL Harbert International PowerSouth CGI Federal Prism Systems Inc. Personalization Tools Continental Motors TVA Honda Manufacturing of Alabama Interstate Printing Service & Care Why not? Apply for B2B meetings during the conference at www.seuscp.com. See how digital printing can revitalize your marketing techniques while driving down your cost. Interstate www.seuscp.com Printing is your source for the latest technology and great service. Call us today to learn more!

30 the business view JUNE 2018 MEMBER news

The In addition, gastroenterologist manage the University Matthew Carnes joined the university’s Mobile- of Mobile hospital’s staff. Carnes received endowment based real Torch Society, a medical degree from the and raise estate sales and a philanthropic University of South Alabama additional marketing firm service College of Medicine and has funds for the Sam Winter & organization practiced medicine for more university. Co. announced McCaghren that raises than 18 years. Tonya Gollotte Gollotte the addition of support for college scholarships, ✱ is executive director of the Wyatt agent Jean named Lauren McCaghren as its Dustin foundation, which will have a Faircloth Wyatt. She graduated first director. McCaghren earned Bruce was four- to 15-member board of from The University of Alabama a bachelor’s degree in journalism/ named assistant directors. with a bachelor’s degree in mass communications from professor in UM board of trustees also communication and information Sanford University and a master’s the school of approved the university’s first sciences. degree in higher education Christian doctoral programs, a doctorate ✱ administration from The studies and of nursing practice and a University of Alabama. Bruce assistant to doctorate of musical arts in ✱ the president at University of vocal performance. The Jill Mobile. Bruce received a master’s programs are expected to begin Chenoweth degree in divinity from in the fall semester of 2018. was named Southwestern Baptist Theological ✱ president Seminary and a master’s degree Blue Fish, and CEO of in theology as well as a doctorate a digital Straub Catlin United Way in philosophy from The Southern marketing Berkshire of Southwest Baptist Theological Seminary. agency owned Chenoweth Marcus Hathaway Alabama. She by HomeServices graduated from Spring Hill Neto, was College with a bachelor’s degree certified by Cooper & Co. The University of Mobile in English. Currently, she serves the state of Inc. Realtors board of trustees approved the Neto as a member of Mobile United, Alabama as a minority-owned welcomed establishment of the University the Junior League of Mobile and business. new associates of Mobile Foundation Inc. to Givhan Ashley Straub, South Alabama Coalition of Kathy Catlin and Patty Givhan. Nonprofits. ✱ ✱ Theresa Neel- McLaughlin Schaffer Inc. was named welcomed administrator Kirby Latham of clinical PE to the services at the firm as a University of senior project South Alabama McLaughlin manager in the Latham Mitchell Cancer Institute. Mobile office. Latham is a McLaughlin earned a bachelor’s registered professional engineer degree in nursing from The in Alabama, Mississippi and University of Alabama at Florida. He has a bachelor’s Birmingham and has more degree in civil engineering from than three decades of the University of South Alabama. experience in oncology. She is ✱ also a former lieutenant commander in the U.S. Naval Reserve. ✱ Trustmark promoted Julie Ehmka to vice president and trust officer at its main office in Mobile. Ehmka has more than Bixler Carnes 32 years of banking experience Mobile Infirmary welcomed and is a certified public Quin Bixler as OB/GYN accountant. She earned a physician. She received a business administration degree medical degree from Louisiana with a concentration in State University Health Sciences accounting from the University Center School of Medicine in of South Alabama. New Orleans. the business view JUNE 2018 31 MEMBER news

Trustmark and Fisher Neel-Schaffer, a multi- Dr. Bernard Brown Bottrell Insurance Inc. disciplinary engineering and “Bert” H. opened a new concierge-style planning firm with offices Eichold II, office in Pensacola at 19 West throughout the South, was health officer Garden St. ranked 177th on Engineering for Mobile News-Record’s list of the nation’s County, was Top 500 Design Firms. named Alumni ✱ Shreve Ehrenfeld of the Year at the Eichold Hampton Inn & Suites Marie Tulane University School of Public Mobile-Downtown Historic Dickinson, Health and Tropical Medicine. District was awarded the sales associate Eichold obtained multiple Lighthouse Award from Hilton. with Berkshire academic degrees from Tulane This award is given to hotels Hathaway and served in the U.S. Navy. ranking in the top 5 percent of HomeServices the Hampton brand based on a Cooper & Co. hotel’s total quality score from Roofner Dickinson Inc. Realtors, Letzer Mobile Arc, a nonprofit January to December. earned the Certified International Burr & organization that provides ✱ Property Specialist (CIPS) Forman services for people with The designation from the National announced intellectual and developmental American Association of Realtors. Mobile-based Geriatrics disabilities, received a grant of ✱ associate $3,250 for its art education Society named Uniti Fiber was recently Robert Shreve Dr. J. Eugene program from the Alabama recognized by the Office of the was selected by State Council on the Arts Lammers its Woods Secretary of Defense as a Patriotic the Alabama (ASCA), the state arts agency. 2018 Clinician Employer. The company was State Bar to its 2018 Leadership of the Year. Lammers commended for “contributing Forum Class. Robert is one of 28 Submission deadline for Member News Lammers is medical director to the National Security and attorneys selected across the state. is two months prior to publication. News releases should be one or two brief and primary care physician at protecting liberty and freedom In other news, Burr & Forman Mercy LIFE of Alabama, where paragraphs. Photos must be professional by supporting employee added four new members to its headshots, labeled with the person’s last he is part of an interdisciplinary participation in America’s executive committee: Josh name, and must be 300 dpi at full size and team caring for 175 older adults. National Guard and Reserve Ehrenfeld, Joe Letzer, Ty saved in an eps, tiff or jpg format. Send your Force.” Roofner and Ricardo Woods. information to [email protected].

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32 the business view JUNE 2018 ANNIVERSARIES

Members are our greatest asset. Please show your support through the patronage of these businesses.

55 years Homewood Suites by Hilton Global Security International Central Holidays Mobile (GSI) Bellingrath Gardens & Home Children’s Medical Group PA JMG Realty LLC Hydroprocessing Associates LLC Providence Hospital Culpeo Technologies LLC John M. Brining Co. Inc. LCM Motorcars Eagle Electrical Services Inc. 50 years Mobile United/Leadership Manufacturers Packaging Elegant Beginnings WALA FOX 10 Mobile/Youth Leadership Services Elite Logistix Mobile Wells Fargo MCG Business Solutions Extend A Suites Port City Rentals Inc. National Land Realty Gulf Coast Beads Radiology Associates of 45 years Olde Oak Apartment Homes Gulf Coast Shows Mobile PC Continental Motors Inc. PangeaTwo Gulf Trading LLC Ritz Safety Cooper/ T. Smith Corp. Richway Transportation HDR Engineering Inc. Services 15 years Lafayette Land Co. Inc. 40 years Southern Turf Landscape LLC Aker Solutions Inc. Millard Maritime Milton L. Brown The Mobile Society for the Batchelor’s Residential Mobile Christian School OPICO Prevention of Cruelty to Service LLC Animals OWA United Way of Southwest Child Advocacy Center Inc. Phoenix Restoration Alabama Inc. Urology & Oncology Namita Inc. d/b/a Port City Inn Specialists PC Services Inc. Witherington Construction Rural Sourcing Inc. (RSI) Corp. Norton Lilly International Quality Valve Inc. 1-4 years SouthWest Mobile County Chamber of Commerce Sawyer Furniture Co. Inc. 701 South Apartment Homes 35 years Spectrum Resources LLC America’s First Federal Walters Controls Inc. Anders Boyett & Brady PC The Retreat at Schillinger Credit Union Watermark Design Group LLC Bay Wood Products Inc. Apartments Crescent Towing & Salvage Inc. Bayer CropScience Whistler Machine Works Inc. - Mobile 10 years Capitol Ultrasonics LLC Grandbridge Real Estate American WeatherStar Capital LLC Andrew Meyers State Farm Hackbarth Delivery Service Inc. Agency Local 15/UTV 44 BakerCorp Brady Radcliff & Brown LLP 30 years Brasfield & Gorrie LLC Ball HealthCare Services Inc. Buffalo Wild Wings Lott Ship Agency Inc. Carlisle Interconnect Mobile Area Water and Sewer Technologies System Conde Systems Inc. CPC Office Technologies 25 years FCS Adams and Reese LLP Hargrove Engineers + Alabama Bulk Terminal Co. Constructors Coast Safe & Lock Co. Inc. Ingalls Shipbuilding Elcan & Associates Inc. Navigator Credit Union Irvin Grodsky PC Penske Truck Leasing Co. LP Jaguar Cleaners Inc. Pinnacle Systems Corp. Nicholas Insulation Services Inc. Red Lion, The Home of N-Tron Smith Industrial Service The Atchison Firm PC World Omni Financial Corp The Drummond Group Inc. Gwin's to the Rescue!rescue! - Inc. 20 years Warren Averett Technology Let us help you break through to new clients. Azalea City Credit Union Group Contact us to see how we can make YOU look great on paper. Bishop State Community • Full-Service Printing • Direct Mail College 5 years • Design Services • Signs & Banners Bowden Architecture Bagby & Russell Electric Co. Inc. • Variable Data Printing • Emboss & Diecutting Cook’s Pest Control Bluegill Restaurant Inc. 251.438.2226 www.gwins.cc 957 Springhill Ave., Mobile, AL 36604 Dyson Plumbing Inc. Genesis Technical Staffing Inc. https://www.facebook.com/gwinsprinting Feeding the Gulf Coast GeoTerra Engineering

the business view JUNE 2018 33 new MEMBERS

Know a company interested in benefiting from Chamber membership? Contact Jackie Hecker at 251-431-8642 or [email protected] or Emily Hatcher at [email protected] or 251-431-8619. Also, you’ll find the membership directory at www.mobilechamber.com.

Airport 1 Self Storage Extraordinary! by Design OnPoint Entertainment LLC The Law Offices of Debra Lee Willette Brye LaTausha Taylor Judson L. Yates PLLC 9732 Airport Blvd. P.O. Box 81912 3540 Pleasant Valley Rd., Ste. B Judson Yates Mobile, AL 36695 Mobile, AL 36689 Mobile, AL 36609 1535 Brockton Ln. S. 251-301-0803 Training & Development 251-227-8105 Mobile, AL 36695 www.airport1storage.com www.onpointent.com 251-422-9007 Storage Greater Mobile Tax Business Consultants Attorneys Ariel Griggs Alfa Insurance - Julie Henson 808 Downtowner Blvd., Ste. D Oyster Shell Strategy LLC The Ruby Slipper Café Julie Henson Mobile, AL 36609 Shana Jordan Veronica Ridgley 7750 Moffett Rd. 251-366-5868 P.O. Box 40906 100 N. Royal St. Mobile, AL 36618 Accounting Service Mobile, AL 36640 Mobile, AL 36602 251-649-7466 251-554-5614 www.therubyslippercafe.net www.alfainsurance.com/agents/ Holiday Inn Mobile Airport www.oystershellstrategy.com Restaurants julie-henson Debbie Harmon Marketing Insurance Agents & Brokers 3630 Springhill Memorial Dr. S. Triumph Airborne Structures Mobile, AL 36608-1197 Point Clear Insurance Services LLC Francene Pierce Bay Barbeque 251-344-7446 G. B. Taylor Jr. 115 Centennial Dr. Arthur Green www.holidayinn.com/mobilewestal 368 Commercial Pk. Dr. Hot Springs, AR 71913 59 N. Florida St. Hotels Fairhope, AL 36532-2949 501-767-7111 Mobile, AL 36607 251-990-9050 www.triumphgroup.com 251-408-9997 Kemira Water www.pointclearins.com Aviation Technology www.baybarbeque.com Richard Ryder Insurance-Commercial Restaurants 1 Cyanamide Rd. Triumph Home Inc. Mobile, AL 36610 Quality Inn & Suites John Howell Bell and Co. 251-662-1655 Nick Patel 2295 Turtle Creek Ln. E. Dan Wilkins www.kemira.com 150 W. I-65 Service Rd. S. Mobile, AL 36695 P.O. Box 1928 Chemicals Mobile, AL 36608-5950 251-767-2762 Mobile, AL 36633-1928 251-343-4949 www.triumphhomesinc.com 251-432-5666 Lattof & Lattof PC www.choicehotels.com/hotel/al224 Home Builders www.bellandco.net Mitchell Lattof Hotels Marine Equipment Supplies 156 St. Anthony St. VFP Fire Systems Inc. Mobile, AL 36603 RE/MAX Legacy Group Chris Roberts Culligan Water 251-432-6691 Mary Carpenter 6161-F Rangeline Rd. Brett Gladish www.lattoflaw.com 7267 Cottage Hill Rd. Theodore, AL 36582 1015-H Shelton Beach Rd., Ste. H Attorneys Mobile, AL 36695 251-443-7234 Saraland, AL 36571-3034 251-378-9396 www.vfpfire.com 251-206-5947 Light House Cleaning Co. www.southalabamahousesearch.com Fire Protection Installation www.mobileculliganman.com Diwanna Jemison Real Estate Water Treatment 1471 Athey Rd. As of 3/30/18 Mobile, AL 36609 Rehab Technology LLC Easy Heating & Cooling Inc. 251-513-4432 Delandus O’Neal Enoch Smith www.lighthousecleaningcompany.com P.O. Box 321 P.O. Box 41144 Janitorial Service Huntsville, AL 35804 Mobile, AL 36660 800-237-6708 251-366-0185 www.rtllc.us Heating & Air Contractors Medical Equipment/Supply

ADVERTISERS’ INDEX CONNECT with the Chamber >> @MobileChamber Mobile_Area_ Mobile Area Alabama Power...... 7 Interstate Printing & Chamber Chamber Ascension...... 27 Graphics Inc...... 30 FOLLOW www.mobilechamber.com/blog the Chamber’s Blog >> BancorpSouth...... 26 Lagniappe...... 32 C Spire...... 2 Legal Imaging...... 31 Coastal Alabama Community Mediacom...... 11 The Mobile Area Chamber was awarded College...... 12 Mobile Airport Authority...... 35 a five-star rating by the U.S. Chamber of Coast Safe and Lock...... 32 Mobile Symphony Orchestra...... 15 Commerce, the highest designation given. Community Bank...... 6 Page & Jones Inc...... 18 Of the 6,936 chambers in the U.S., only 203 Cruise Planners...... 24 Regions Bank...... 16 are accredited, and of those only 103 have achieved five-star distinction. Cypress Employment...... 3 Trustmark Bank...... 25 The Mobile Area Chamber has been accredited by the U.S. Chamber since the designation’s inception more than 40 years ago. Gwin’s Commercial Printing...... 33 Willis Towers Watson...... 29 Wonderland Express...... 19

34 the business view JUNE 2018 New Service to ORLANDO / SANFORD SERVICE STARTS ON MAY 14, 2018

Flights starting at $ each99 way

BOOK YOUR TICKETS NOW flyviaair.comthe business view JUNE 2018 35 PRSRT STD U.S. Postage PAID Mobile, AL Permit #346

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