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Transcript (some typos corrected) of webchat between Tony Posawatz, Chevy Volt Vehicle Line Director and co-chair of the Electric Drive Transportation Association, and , Founder of The California Cars Initiative, on Oct 16, 2009 as a leadin to the breakout session, "The Consumer: Who, When and Why?" at The Business of Plugging In 2009 Conference http://www.pev2009.com/program/index.asp - w_bs1_3 . The webchat can be found at http://chevroletvoltage.com/index.php/Blog/live-chat-with-felix-kramer- of-calcars-and-tony-posawatz.html

Tony Posawatz, Chevy Volt and Felix conversation about the Volt Kramer, California Cars Initiative online...but they don't represent (10/16/2009) mainstreet. Where will the transitional Tony Posawatz: Thanks for joining us entry point occur for 'ordinary' today. Felix Kramer of California Cars consumers who get excited about the Initiative is here with us. Apologies for Volt's technology and future vision for the rescheduling. The Volt program is how we drive get communicated...and always exciting. Let's get to some of who are these people who will be your questions. better equipped at conveying the Felix Kramer: I'm glad to be here. message in a more mainstream This is a very exciting time as we missionary manner? And won't that be approach the time when we'll see the true tipping point of consumers plug-in cars from automakers on the "getting it"? road. Felix Kramer: We're still having some technical problems. I think the Volt is Phil Colley: Sorry folks, we're having a designed for broad acceptance, not few technical difficulties with pushing small market niches. the questions through - apologies. We'll have this fixed soon. [ Reg from Canada ] Do you expect to see the volt rolled out to Canada, [ Aldo ] Hi Mr. Posawatz. I will be specifically Vancouver which just buying a Volt and wanted to know if an signed deals to test the mitusbishi extension cord could be used to imiev and the nissan leaf? Also, what increase the reach for recharging, or if can we expect to be the price point for we are going to be limited to the the car in CDN dollars? length of the cord that comes with the car. Thanks!| Felix Kramer: Ontario is going to have Tony Posawatz: The EVSE or charge a $10,000 credit for new plug-in cord will be about 25 feet and vehicles, which should help (even designed to all relevant codes. We do more than the $7,500 in U.S.) not recommend extension cords but Tony Posawatz: Yes, the Volt is rather that when you have your home coming to Canada - first for the Winter inspection, you reposition your Olympics in Vancouver. Pricing is still a outlet/charging station appropriately. ways off. Perhaps the Canadian government can provide some support [ Sue ] Currently there seem to be a as the US government has. small group of fans and haters who have been having an active [ efrenalpizar ] How is the calcars-kramer-posawatz-webchat-091016.pdf Page 2 of 6 development drive going on the volt ? progress being reported. When do you Tony Posawatz: We've just returned foresee placing cars with some from a six-state tour this week, "pioneers" or "influencers" for short- logging close to 1,200 miles on each term trials? prototype Volt. The vehicles show Tony Posawatz: During the 2010 great promise for the future. Much calendar year in preparation for our work is still to be done to make them end of year production launch, we perfect for next year's launch. The intend to conduct events with Volts did conquer the hills of West prospective customers. The plan is Virginia and other interesting being worked as we speak. Stay obstacles. tuned.

[ Frank ] hey guys. thanks so much for [ Chris ] How will the batteries be doing this. can you tell us a little about affected by real cold? I.e. -30F, or is the focus of your panel "The that still to be tested? We have about Consumer: Who, When and Why?". 5-10 days a year that hit those digits. thanks. Tony Posawatz: When the Volt is Felix Kramer: The panel will talk plugged in, we use grid energy to about how we get to this point, what condition the battery - to keep it at a we consumers expect, how to ensure nice, toasty temperature. If the Volt is successful commercialization, and in a cold environment and not plugged where to go next--in CalCars' case, to in, we still have an engine on board also raise the opportunities for gas- that can create a lot of heat. guzzler conversions. SEMA is involved (the after-market industry trade [ Bill Moore ] Felix... how do you feel association), so it should be about the focus by GM and others on interesting! bringing PHEVs to market?| 3:5 Tony Posawatz: We have talked about Felix Kramer: I'm delighted at all the vehicle and infrastructure readiness. progress, including the concept Now we need to talk about customer vehicles that will show up at the Tokyo readiness. Our diverse panel will touch Auto Show next week. We expect on everything from education to more concept cars will turn into expectations. production-intent vehicles and deadlines will advance as competition [ Bill Moore ] Tony... now that the 8 and market opportunities increase. Volts are back from the trip to OH, PA and WV, what's your analysis on their [ Don ] When will a regular customer performance overall? be able to purchase a Volt? Tony Posawatz: Bill, I kind of Tony Posawatz: Start of production is answered this one but we can go into still scheduled for November 2010. The it more when you are here for BPI next early Volts will be in selected markets week. and available for purchase. We have Felix Kramer: Everybody, Bill is editor not yet been specific about those of the invaluable EVWorld.com -- markets. take a look (and subscribe!) [ Carl ] Hello, thanks for the chat! Why [ Marc Geller ] Very pleased to see the does the Volt need such a large engine calcars-kramer-posawatz-webchat-091016.pdf Page 3 of 6 to recharge the batteries? Does GM rollout of both PHEVs and EVs have a smaller "generator" lined up for future applications, like Lotus is [ Del Gallagher ] Bob Lutz has working on? Thanks again mentioned "...up to 40 miles" many Tony Posawatz: Thanks. We like doing times as the range of the Volt. But, these chats. The first-generation Volt what will be the realistic range when uses a high-volume, low-cost engine, power equipment such as headlights, which generates 53 kilowatts of power. defroster or air-conditioner, sound It is conceivable that this engine could system, etc. are turned on? power a bigger vehicle. In the future, Tony Posawatz: The 40-mile range is we anticipate purpose-built engines for on an EPA city/highway cycle. As with extended-range electric vehicles, such all vehicles, there is variation around as smaller turbo-charged engines, real-world performance. For example, Stirling-cycle engines, gas turbines... high air conditioning use will reduce even small-displacement motorcycle the amount of EV range a customer engines. gets. The Volt will offer remote cabin conditioning using grid energy vs. Phil Colley: Some questions won't battery energy to set the temperature. push through, so I'll post them for the questioner. Phil Colley: From Steven Lough: Dear Mr: Posawatz As President of our local From Steve: Tony, Felix great job on E[...]AA chapter here in Seattle And a promoting the EV industry. Can you former GMC Dealer for 45 years… We explain to me why we[...] see have been ON TOP of developments companies in the news who have with the Chevy Volt, and the Nissan publicly announced plans to give away LEAF. My question is this.. As the prior free ev charging stations to cities and owner of 5 EV’s and most of them municipalities that we do not see the RED, Is the Chevy VOLT going to be oems getting involved with them to offered in something Close to a Ferrari build the infrastructure? If the Chicken RED. And say “Hello” to our good and egg excuse is being used daily and friend Felix Kramer Respectfully: Steve there are solutions to get the ev Lough, President Seattle EV charging station infrastructure built I Association would think this would be a huge Tony Posawatz: The Volt will be rallying cry for the industry. I need to produced at our Detroit-Hamtramck be able to plug in everywhere when I assembly plant, which has an ultra take delivery of my volt. modern paint shop and has been home Felix Kramer: There's not going to be to many Cadillac models. The Volt will a free lunch on this: someone has to have multiple premium paint lines. I pay for charging stations. Of course, see red in your future. for the Volt and any PHEV/EREV, they're icing on the cake--the first [ Sue ] Many hybrid owners frankly users will buy the car because they would prefer an all-. Once have a place to charge it at home or the Volt is being produced, do you work. Look at expect early-adopter hybrid owners to http://www.projectgetready.org to see switch over/buy Volts? all the regional efforts to support the Felix Kramer: I'm looking for many calcars-kramer-posawatz-webchat-091016.pdf Page 4 of 6 hybrid owners actually to consider purchase a Chevy Volt? converting their vehicles to give them Felix Kramer: I'd love to put my 2004 a small all-electric range (prices for retrofit Prius up for auction as a conversions are coming down as youo historic "conversion #8) and get a new can see PHEV. I hope I'll get the opportunity www.calcars.org/howtoget.html ). And early! I'm looking forward to seeing some companies are getting there on the latest version next week (and safety and compliance with state and people in the Detroit area can come on federal safety and warranty public day Wednesday, Public Day). regulations. Tony Posawatz: I recently put [ William Figueroa ] Hello Mr. significant miles on our prototype Volt. Posawatz, I've been reading many Once you have driven electrically with mixed reviews concerning the Volt. I instantaneous torque with no personally love the idea and am big transmission shifts, seamless start- fan. My questions to you are, like any stops and a library-quiet cabin, you other rechargeable battery they have won't want to drive any other way. life cycles. I'm sure the longevity of the Volt's battery are long but what [ Remy Tennant ] At what in point in exactly is the total number of recharge time does GM anticipate "crossing the cycles the battery can go through chasm" from selling primarily to early before it eventually has them adopters to selling to the early replaced? More importantly if such an majority? event should ever occur where the Tony Posawatz: We've said Volt batteries have to be replaced, can production will go from thousands in they? the first year to tens of thousands in Tony Posawatz: The Volt battery is the second year. But it really depends designed for 10 years and 150,000 how many people feel comfortable miles in the car with a life for the owning an EREV. Low gas prices and a battery after its automotive use. As weak economy cause us some such, we are managing both calendar concern, and we don't control those. life and cycle life and anticipate the Felix Kramer: I'll answer that more Volt to last well past 5,000 cycles. broadly. All the automakers are going to have an opportunity to meet broad [ Statik from GM-Volt.com ] For Felix demand. Key to this, We hesitate to Kramer, can you talk a little about the make predictions about how popular effects CARB is having on new plug-in cars will be because it's so pricing/acceptance of vehicles like the hard to forecast the impact of Volt. What (if any) is the logic/benefit fluctuating oil prices and the evolving behind forcing prohibitively high public mood. We think we're seeing a warranties? It seems likely the recognition that it's the end of consumer will be overpaying for this "Business as Usual" for our country coverage at point of sale. Is there any and our world -- and that we have to changes in the regulations you would do whatever it takes to get off fossil like to see out of CARB before vehicles fuels ASAP. like the Volt are introduced? Felix Kramer: For new vehicles, I [ JeffB ] Felix...do you plan to don't think it's likely at this point to calcars-kramer-posawatz-webchat-091016.pdf Page 5 of 6

get lower requirements for the first [ Kevin ] Question 1. The Volt has an vehicles -- that might have been e85 flex fuel system. Can it take possible a year or two ago. All the regular gas? companies are working to meet the Tony Posawatz: Yes. It will capable of 150,000 mile/10 year requirement running on gasoline or E85 or any from CARB, followed by over a dozen combination of the two. No other EREV other states. can do that. In fact, we ran E85 in the engine during this week's development [ Jerry ] Any talks with utilities drive. regarding battery leasing and a second life for the batteries at the end of their Phil Colley: [CaptJackSparrow] use in Volt. perhaps for off peak To either of you... Is the battery energy storage in businesses or warranty seperate from the cars homes? warranty Tony Posawatz: Yes. Tony Posawatz: The Volt battery Felix Kramer: Someone will get into warranty will be a minimum of eight the business of building "battery years, which is longer than most other farms" but it may be someone other component warranties and much than utilities -- they can go in the longer than basement of large office buildings, get warranties will be. charged at night at low rates and used Felix Kramer: Most people don't know to displace expensive daytime power. that hybrids, for example, have 4 or 5 But we're at least 5 or more years different warranties; the battery is away from that opportunity. covered under the emissions warranty, while the car warranty for most [ LeoK3 ] Tony, as GM prepares to vehicles is much shorter. PHEVs will launch the first generation VOLT, do have similar regulatory requirements. you see enough flexibility in the battery pack assembly that it could be [ Naturenut99 ] Is there an refitted, in say 10 years, with the opportunity for a reg person to start latest 2020 battery technology up charging stations? allowing those vehicles to stay on the Felix Kramer: In theory yes, but road longer? working out arrangements with utilities Tony Posawatz: We are currently may get more complicated than a studying compatibility with future small operator could handle We do generation batteries and are working think residential and commercial on Generation 2 technologies. It is our parking lots will make their facilities hope to allow future technologies to more attractive by offering charging, keep our first-gen Volts on the road for and in NYC condo buildings are already a long time. looking at adding plugs in their Felix Kramer: That's what's nice about basement lots. vehicles being more electric-- diagnostics (in some cases remotely [ Jim I ] On gm-volt.com, we have via "connected" telemetric vehicles) wondered about how the ICE will and upgrades will become much operate during charge sustaining easier. mode. Will the engine run at just a few "optimal" speeds, or will it be tied to calcars-kramer-posawatz-webchat-091016.pdf Page 6 of 6

the throttle, like an ordinary vehicle? [ Del Gallagher ] "As with all vehicles, Tony Posawatz: In charge sustaining there is variation around real-world or range extender mode, the Volt will performance. For example, high air not follow the throttle position. During conditioning use will reduce the our development trip this week, our amount of EV range a customer gets." team was working on refining this Can you be more specific and supply operation. The challenge is to select some numbers. If I turn the A/C to the right operating points (RPMs) that high, will I get 30, 32, or 35 miles are 1.) efficient, 2.) pleasing to the before the ICE has to kick in? driver, and 3.) meet regulatory Felix Kramer: For the broader requirements. We are about ready to question on vehicle efficiencies and expose people to this experience. what consumers can expect: Right Tony Posawatz: We have time for a now we have three relevant couple more... information sources on MPG: Felix Kramer: These kinds of carmakers' fleet MPG (CAFE), vehicle questions and discussions often show sticker displays (EPA), and real- up at discussion areas like www.gm- time/cumulative displays (in car). It's volt.com and other websites--see list important that all three in some way at www.calcars.org/partners.html convey fuels used, greenhouse gas emissions, and costs/mile. Each is a [ Guest ] Do you see the more exotic major challenge to get right, and will companies like Fisker or Tesla as direct require cooperation between industry, competition with their discussion of government, and consumers.4:3 mid-range priced cars in the future? Or Tony Posawatz: These effects are is the Volt more an answer to the exactly what we are testing right now foreign offerings? and we intend to provide customers Felix Kramer: People think there has with relevant information to help them to be one winner, but there is room for get the most out of their Volt. many large and small companies. Today's auto industry has over 80 Tony Posawatz: Thanks for all the different major options for vehicle great questions everyone today. buyers. Sorry for the technical difficulties at Tony Posawatz: We at GM are rooting the beginning. Looking forward to for the electrification of the The Business of Plugging In conference automobile, and that means next week. For more info check out everybody. We want the customer to http://pev2009.com.4:3 have many choices and there is plenty Felix Kramer: Thanks to everyone for of room in the market for all first being advocates. Keep on spreading movers to play. Our solution (the the word about the need to get cars Volt) is designed to grow the market that run on cleaner, cheaper, domestic and make electrically driven vehicles a electricity into the market as soon as mainstream choice in the future. possible.