Bridal Sweet Faqs
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Bridal Sweet FAQs How can we sweeten your day I would like to set up a cake tasting and design session. How do I do that? Appointments can be made by emailing our wedding sales consultant at [email protected] or by calling 224-788-9558. How soon do I need to order my wedding cake? We prefer to hold the appointment about 2-3 months before the event so the cake order is fresh on our minds when we make it, but we recommend you book your appointment as soon as possible. Appointments fill up the fastest on Saturdays, especially during the months of May through September. Orders must be placed and finalized no later than 2 weeks before your event. When and where are appointments held? Appointments are held 9am to 4pm Tuesday through Saturday at our Antioch location: 455 Lake St. Antioch, IL 60002. Do I need an appointment or can I just email you what I want? We strongly recommend that you come in for a face-to-face consultation to cover all the questions that we will have for you while designing your cake, and to also give you the opportunity to sample different flavors of cake and filling. We understand that there are circumstances where this may not be possible, so we can do a live video chat in lieu of a live in person appointment. I live far away from Lovin Oven Cakery in Antioch. Do you offer cake tasting appointments anywhere closer to me? At this time, we only offer appointments in our Antioch location. The good news is, we are pretty easy to find and we are in the heart of a cute downtown area with plenty of shops and restaurants. Many couples make an afternoon of it by grabbing lunch in our café and shopping local while they are in town. How long are appointments? We set aside one hour for your appointment. If you arrive late, we may only be able to give you the remaining time left in the hour for your appointment if there is another appointment scheduled right after yours. What can I expect at my appointment? At your wedding appointment, you will sample cake and filling options. We will also work with you to design your wedding cake and answer any questions you have. Will I be able to try all the cake and filling options? You will be selecting 4 cake flavors and 6 filling flavors to taste during your appointment. How many people can I invite to my cake tasting? The maximum number of people our large tasting room can hold is 6 people. However, we find that appointments tend to go smoother with a smaller group of people. Lovin Oven Cakery | Antioch 455 Lake St. Antioch, IL 224-788-9558 | Round Lake 2207 N. Route 83 Round Lake Beach, IL 847-231-4700 | www.lovinovencakery.com What should I do if my venue includes a Lovin Oven Cakery cake in our package? While some venues prefer to work with you directly to place your cake order, most venues send their couples to us. If that’s the case, then please set up an appointment with us as soon as possible for an appointment that falls about 2-3 months before your wedding. How much does a wedding cake cost? Lovin Oven Cakery prices wedding cakes per serving. Our retail cost is $4.25 per serving. For venues that include the cake in the package, this cost is waived. Only additional upcharges will be applied if selected by the couple. Typically those upcharges are passed along to the reception venue and not paid directly to Lovin Oven Cakery. Some common upcharges might be fondant, which is an additional $1.50/serving, or metallic finishes, which is $20/tier of cake that the finish is applied to. Upcharges will be reviewed during the cake design consultation and are only charged for the tier they are applied to. (For example, if you want fondant on only one tier of the cake, $1.50 would be multiplied by the number of servings on that tier only, not for the whole cake.) What is included in the cost of the cake? A round shaped cake with buttercream texture or details. This also includes 10 cake flavor options and 13 fillings to choose from for each of your tiers. I am looking for a more economical way to serve my guests dessert. Can I just order a small wedding cake and a sheet cake to serve my guests? Yes, because we are a full line bakery, we offer 2-layer (6” size) and 3-layer (8”+ size) 2-tiered cakes and sheet cakes (with or without filling) that can be ordered through the front of our store. These can be ordered at any store location or over the phone, and can be delivered or picked up. (Please note that if you are ordering a small wedding cake through the Bridal Sweet and plan to serve your guests a combination of the wedding cake and a sheet cake, your guests will be served different styles of cake. The wedding cake will be a long 4-layer cake with gourmet flavors, and the sheet cake is a short 2-layer cake with more simple flavors.) Can I save money by swapping out one of the cake tiers for styrofoam? Unfortunately the cost is the same. Is there a minimum order? Yes, when placing an order through our Bridal Sweet, the minimum order is at least 40 servings. We want to order a Quinceañera cake. How do we do that? At Lovin Oven Cakery, we use the same design and pricing for a Quinceañera cake that we do for a wedding cake. Please make your quinceañera cake appointment by emailing our wedding sales consultant at [email protected] or by calling 224-788-9558. When do I have to pay for my cake? Retail cakes require a $50 deposit at the time of ordering, and must be paid in full no later than 10 days before the wedding. Payments can also be made in between those dates to pay down the cost of the cake. What forms of payment do you accept? We accept cash or Visa, MasterCard, American Express, and Discover. We do not accept checks at this time. What flavor and filling options do you offer? Please see our Wedding Cake and Filling Options for a full list. Lovin Oven Cakery | Antioch 455 Lake St. Antioch, IL 224-788-9558 | Round Lake 2207 N. Route 83 Round Lake Beach, IL 847-231-4700 | www.lovinovencakery.com Does Lovin Oven Cakery offer gluten free options? Yes, we can make one or more tiers of your wedding cake with gluten free yellow, chocolate, or lemon cake. We can also make gluten free cupcakes or a flourless chocolate cake (slice, 6” or 8”) on the side for gluten free guests. Please keep in mind that Lovin Oven Cakery is not a gluten free facility, so gluten may be airborne and still reside in our gluten free options. These are not recommended for people with a severe gluten allergy. Does Lovin Oven Cakery offer sugar free options? Yes, we can make one or more tiers of your wedding cake with sugar free chocolate or yellow cake. However, the buttercream we use to frost the wedding cake is not sugar free. We can also deliver a sugar free cake or cupcakes on the side frosted with sugar free whip cream. Does Lovin Oven Cakery offer eggless cake options? Yes, we can make one or more tiers of your wedding cake with eggless yellow cake. We can also make eggless yellow cupcakes. Does Lovin Oven Cakery offer any vegan dessert or cake options? Not at this time. What does a slice of wedding cake look like? Please see the Wedding Slice Photo. This slice of cake is featured on a dinner plate. Each tier/slice of cake has 4 layers of cake separated by 3 fillings. Can I choose more than one cake flavor for my cake? Yes, Lovin Oven Cakery offers up to 2 flavors of cake in each tier/slice (2 layers of each flavor side by side as shown in the photo), and up to three different flavors of filling for every tier/slice. For example, on a 3-tiered cake, you can select up to 6 flavors of cake and 9 filling flavors. Are the cake designs on your website the only designs I can choose from? Absolutely not. These are just a few examples of what we have done. We are a custom cakery so we work with you to design the cake of your dreams. We have recreated countless designs from Pinterest and Google, so if you see something you love, bring it with you to your design session. We also have a great wedding cake photo book to get you started if you haven’t yet thought about your cake design. Your cake will be completely customized to your preference. How many tiers will my cake be? Cakes are sized by the number of servings. Please refer to the Round Wedding Cake Tiers by Servings or Square Wedding Cake Tiers by Servings sheet to get an idea of how many tiers your cake might be. Can I get my cake to match my wedding colors? Yes, we recommend bringing in a color swatch that you can leave with us so we can try to match the buttercream to your wedding color as close as possible. The only color that we cannot commit to is burgundy/maroon as it tends to turn brown within an hour of mixing.