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Technik Connection | July/August 2017

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The Lufthansa Technik Group Magazine 4.2017 July/August Digital Fleet Solutions The window into the future With its open and modular platform AVIATAR, Lufthansa Technik plays a decisive role in the digitalization of the MRO industry. Lufthansa Technik worldwide Single Component Maintenance Services for lessors and banks “Our foundation” Broad services Permit to fly Interview with the corporate sales The global competence Ensuring the continuing air­ management team about the center for component MRO worthiness during transitions company’s strong position in Europe from a single source and similar events 2 | Content Lufthansa Technik Connection 4.2017 News • Food truck tour in the USA: 3 Get a taste of Lufthansa Technik Total Support Services • Cooperation with Croatia: 5 Partnership for success Innovation and technology • AVIATAR: 6 The window into the future The window into the future • Ground support equipment: 10 Lufthansa Technik’s AVIATAR is a trailblazer for advanced To know without searching maintenance, repair and overhaul solutions. 6 • Cockpit display upgrade: 11 Flat panel displays for aging aircraft • Power electronics for test system: 20 A proprietary solution for frequency inverters Corporate sales 12 • Management interview Europe: 12 “Our foundation” • Lufthansa Technik in the UK: 16 Be there, be present Component Services • Single Component Maintenance: 18 “Our foundation” Comprehensive solutions for single components Georgios Ouzounidis and Robert Gaag talk about Lufthansa Technik’s development in Europe. Aircraft Services • Services for lessors and banks: 21 Permit to fly Engine Services • V2500 nozzle repair: Saving big 23 Employee portrait 18 • Tool mechanic for engines: 24 Sharp eye for precious parts Events and exhibitions • A350 Community Workshop: 26 Exchange of experience and ideas • Lufthansa Technik Middle East: 27 Single Component Maintenance Fully operational at Dubai South Lufthansa Technik offers the most extensive in-house Categories repair capabilities for single components in the world. • News 4 • Personalities 9 • Events 27 • Products and services 28 Permit to fly • Contacts 30 Unrivalled capabilities for transitions, lease returns and other complex aircraft moves. Lufthansa Technik Connection is a complimentary information service for Lufthansa Technik’s family and friends. Published every two months. This and earlier issues can be downloaded from our website www.lufthansa­technik.com/connection Publisher Lufthansa Technik AG Kai Raudzus · Corporate Marketing · HAM TV/I­X Weg beim Jaeger 193 · 22335 Hamburg, Germany Infoline +49­40­5070­5553 · Fax +49­40­5070­8860 [email protected] · www.lufthansa­technik.com Kim Nadja Gabel · Database management Editorial production Editorial office: Flightlines, Hamburg Design: Art Works!, Hamburg 21 Photos: Lufthansa Technik AG, Deutsche Lufthansa AG Lufthansa Technik Connection 4.2017 News | 3 The Lufthansa Technik food truck served the employees of customers and partners delicious bratwurst sausages. One of the first stops was at Miami Air (left). Get a taste of Lufthansa Technik It traveled 6,500 miles, visited customers at 19 locations and served 7,236 bratwurst sausages – the Lufthansa Technik food truck was on the road in North America for two months, starting in the south of the USA and traveling as far west as Texas and Oklahoma and as far north as Eastern Canada. ufthansa Technik believes that today’s Sales USA & Canada, christened Montreal – were posted in social aviation professionals and techni­ the specially­designed Lufthan­ media. Lufthansa Technik had L cians are heroes who enable mobility sa Technik food truck, which asked the bratwurst eaters to around the world every day. The food from that point on went to visit post their personal experiences truck tour aimed to honor these “aviation customers and partners at 19 under the hashtag #lhtfoodtruck. heroes”, because they also deserve a locations. In line with the motto Among the well­catered “aviation break. Over a period of two months, “Get a taste of Lufthansa Technik”, heroes”, a contest drawing was held for Lufthansa Technik invited employees of employees were served an appetizing an air trip and other prizes. customers and partners in North America lunch. An additional benefit was that the The relaxed atmosphere also provided to enjoy delicious, freshly­grilled bratwurst degree of familiarity of Lufthansa Technik an opportunity for personal discussions. sausages as part of the tour. With the food in North America boosted. Executives, sales managers and marketing truck campaign Lufthansa Technik would The campaign was very well received. staff from Lufthansa Technik, who some­ like to say “thank you” to its customers “We all had a wonderful time. What a times only have e­mail or telephone contact and partners at their locations for the long­ great initiative by Lufthansa Technik. It was with the customers, were present at each standing cooperation. very much enjoyed by all,” said Lyle Hogg, stop along the way. Paul Cunningham from The starting point for the campaign was President & CEO of Piedmont Airlines. Wilmington summed it up as follows: the Lufthansa Technik customer event at the Numerous other enthusiastic comments “Awesome idea for a promotion. The food MRO Americas on 25 April 2017 in Orlando. and cheerful pictures from the visited was great, and it was nice to meet every­ Sahib Ajjam, Vice President Corporate locations – from Miami to New York to one. Thanks and good luck!” In the hangar of Piedmont Airlines (left) and at Spirit Airlines – the Lufthansa Technik food truck was a very welcomed guest. www.lhtfoodtruck.com 4 | News Lufthansa Technik Connection 4.2017 Montreal Hamburg Madrid Dublin Alzey 737 MAX services Extended support for Air Canada for Wamos Air Editor’s Award for TCS® and more // Air Canada Total Component Support // Innovation 2017 and Lufthansa Technik have Supporting the Lufthansa Technik and the strengthened their trusted part­ CF34 turbofan Spanish charter airline Wamos AVIATAR // Lufthansa Technik’s nership with the signing of a Air have extended their existing analytics platform for true pre­ new Total Component Support Lufthansa Technik AERO cooperation for a further two dictive maintenance, which is (TCS®) contract for Air Cana­ Alzey // GE Aviation (GE) and years. Lufthansa Technik has part of AVIATAR, won the “Glob­ da’s future Boeing 737 MAX Lufthansa Technik AERO Alzey supplied components for al MRO Awards” in the category fleet. The airline also extended have entered into a CF34 Gen­ Wamos Air’s fleet of Boeing “Editor’s Award for Innovation the existing CFM56 engine eral Support License agree­ 747­400s since 2003 as part 2017”. Dr. Holger Appel (left), services agreement for a ment for the entire CF34 turbo­ of Total Component Support Program Manager Monitoring, further eight years until 2026. fan family. This agreement (TCS®). The newly extended Diagnosis & Prognosis, accept­ The TCS® contract covers the supports Lufthansa Technik contract includes warehousing ed the award in Dublin on behalf airline’s future fleet of Boeing AERO Alzey’s efforts to pro­ and the pooling of spare parts of the company. AVIATAR is an 737 MAX aircraft. Air Canada vide CF34 engine overhaul at Wamos Air’s hub in Madrid open and modular platform, currently has 61 737 MAX on services through 2029. in addition to component opening a reliable window into order, with options for another “Lufthansa Technik AERO repairs and overhauls. Under the future of maintenance, repair 18 aircraft and purchase rights Alzey, the first independent a five­year TCS® contract con­ and overhaul (see page 6). // for further 30 aircraft of this CF34 overhaul facility in the cluded last year, the carrier’s type. In addition, the existing market, has gained its deep two Airbus A330s are also service contract covering the knowledge and extensive being looked after by Lufthansa CFM56­5A and CFM56­5B experience while maintaining Technik. Now that a third engines powering Air Canada’s more than 5,000 engines in Airbus A330 has been added current fleet of Airbus A320 the past two and a half to the fleet, the scope of the family aircraft has been decades,” says Mark Johnson, contract and the spectrum of extended. From 2017 to 2026, CEO of Lufthansa Technik the components (part numbers) all work will be carried out at AERO Alzey. “This extension have been extended signifi­ Lufthansa Technik’s facilities in demonstrates GE’s confidence cantly. Montreal and Hamburg. and further will strengthen the Enrique Saiz, Chief Executive George Psycharis, Managing cooperation between GE and Officer at Wamos Air, said: Stay up to date! Director Maintenance and the Lufthansa Technik Group.” “We have been working with Strategy at Air Canada, said: Martin Hach, COO of Lufthansa Lufthansa Technik since 2003 Customer Newsletter // “Lufthansa Technik has a Technik AERO Alzey adds: and the company has proven Lufthansa Technik’s online proven record of delivering “It also proves our commitment to be a reliable partner for customer newsletter Connec­ superior maintenance services to be a reliable and valuable component support for our tion Flash supplements our to Air Canada. We are pleased partner to GE and the entire fleet. We are pleased that we popular bi­ monthly Lufthansa to extend our successful busi­ CF34 community around the can continue to rely on Luft­ Technik Group Magazine ness relationship further for globe.” hansa Technik’s support in the Connection with first­hand CFM56 engine maintenance, “Lufthansa Technik AERO future because they are part of news on innovative tech­ and include Boeing 737 MAX Alzey has proven itself as a our success.” // nologies and developments, component support.” // CF34 MRO provider,” said Phil new services and offers, Wickler, GM Materials Services and future events. // GE Aviation. “This General Support License agreement will ensure CF34 operators www.lufthansa­ have an ongoing choice for technik.com/ MRO offerings.” // newsletter Lufthansa Technik Connection 4.2017 Total Support Services | 5 Partnership for joint success Croatia Airlines is one of Lufthansa Technik’s longest­standing customers.
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