Quality of Life State of the System Report of 2017-2018 Data October 2019 Quality of Life Program

The Quality of Life (QoL) Study is RTD's data- driven evaluation of progress toward meeting the FasTracks Program goals.

Goal 1: Balance Transit Needs with Regional Growth Goal 2: Increase Transit Mode Share Goal 3: Improve Transportation Options and Choices

2 FasTracks Progress Since 2015 • Flatiron Flyer • Opened January 2016 • University of Colorado A Line • Opened April 2016 • B Line • Opened July 2016 • R Line • Opened February 2017 • G Line • Opened April 2019 • Southeast Extension • Opened May 2019

3 What’s New?

• State of the System Reporting • Focus on full system • Service performance summary • Inform Reimagine RTD

4 Quality of Life Program

Goal 1: Balance Transit Needs with Regional Growth Why is this important? How are we doing? Goal 2: Increase Transit Mode Share Why is this important? How are we doing? Goal 3: Improve Transportation Options and Choices Why is this important? How are we doing?

5 6 WHY IS THIS IMPORTANT? The Metro Denver region has continued to grow, putting pressure on transportation systems throughout the region.

Regional Population Regional Employment Housing Starts 13% increase in Employment grew Between 2009 population to 1.78 million jobs and 2018, the between 2010 with a 3.1% number of homes and 2017. unemployment built has increased rate in 2018. almost 450%.

7 REGIONAL POPULATION

3,400,000

3,200,000 Regional Population

3,000,000 The Metro Denver 2,800,000 region population is growing at a faster 2,600,000 Population Growth (2010-2017) 13% Metro Denver rate than Colorado

2,400,000 11% Colorado and the US. Since Metro Denver Region Population 7% US Metro Areas 2010, Metro Denver 2,200,000 grew by 385,000 people, an 2,000,000 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 average of 150 people daily.

Source: DRCOG, US Census 8 REGIONAL EMPLOYMENT 1,800,000

1,700,000 Regional Employment 1,600,000 Between 2010

1,500,000 and 2018, the Metro Denver

1,400,000 region grew by 346,000 jobs. Number of People Employed In 2018, 1,300,000 unemployment was 3.1% 1,200,000 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 compared to Great Recession 3.9% nationwide.

Source: Colorado LMI Gateway, US Department of Labor Bureau of Labor Statistics 9 HOUSING STARTS

25,000 24,100 24,500 23,100

20,000 19,000 49% 17,300 17,100 52% Housing Starts 53% 14,900 15,100 15,300 In Metro Denver, 15,000 9% 48% housing starts grew by 50% 56% 45% almost 450% (158,000 10,000 60% 10,000 units) between 2009 New Housing Units 7,400 and 2018. The mix of 91% 57% 5,800 51% housing built has 46% 48% 4,500 47% 5,000 32% 52% 55% 50% shifted from mostly 37% 44% 40% single family to an 43% 68% 54% 63% equal balance of multi 0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 and single family Single Family Multi Family homes. Source: US Census 10 HOW ARE WE DOING? RTD continues to increase transit service provided in the Metro Denver region.

Transit Service Service Area Operating Cost In 2018, bus service The RTD Service Area The average accounted for 72% of includes 90% of the operating cost per the average weekday Metro Denver region boarding was service hours. population. $7.40 in 2018.

11 HOW ARE WE DOING? RTD continues to increase the transit services provided in the Metro Denver region.

Miles of Rapid Transit Sales Tax Revenue Transit Oriented Development The rapid transit Annual retail There are about network has sales tax revenue 33,000 residential almost tripled grew 39% from units within a ½ mile since 2006. 2006 to 2018. walk of a rail or BRT station.

12 TRANSIT SERVICE

13,000 12,530 12,660 12,360 12,140 11,980 12,070 11,960 11,870 12,000 11,830 11,690 11,370 11,510 11,550 21% 20% 20% FlexRide & 11,000 20% 18% 20% 21% 19% 19% 21% Access-a-Ride 19% 20% 20% 10,000 5% 7% 7% Transit Service 4% 7% Rail 5% 4% 4% 6% 6% 9,000 3% 4% 5%

8,000 Average

7,000 weekday revenue

6,000 service hours increased by 11% 5,000 Bus between 2006 4,000 78% 75% 77% 76% 76% 77% 76% 74% 74% 74% 73% 72% 72% and 2018. Bus 3,000

Average Weekday Revenue Service Hours service accounts 2,000 for the majority of 1,000 service hours 0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 (72% in 2018). Source: RTD Report to NTD Note: All bars may not add to 100% due to rounding. 13 SERVICE AREA

Service Area The RTD Service Area includes the region’s major population areas. Approximately 10% (335,000 people) of DRCOG RTD Service Area the regional 3.26 million 2.92 million population live people people outside of the RTD Service Area.

Source: RTD, DRCOG, NTD 14 OPERATING COST PER BOARDING Average Operating Cost per Boarding (2018) $55.00 $50.09 $50.00 $45.00 Operating Cost $40.00 $35.00 In 2018, the $30.00 average operating $25.00 $21.10 92% cost per boarding $20.00 was $6.99 for bus $15.00 Average Operating Cost per Boarding $9.96 $9.98 and rail service. If $7.89 $10.00 $6.72 95% $5.60 on-demand services $5.00 86% 73% $1.95 $1.36 81% 80% 71% are included, the $0.00 100% 100% Local Suburban Regional Flatiron Free Free Rail FlexRide Access-a-Ride overall cost per Bus Bus Bus Flyer MetroRide MallRide Average Subsidy per Boarding Average Fare Revenue per Boarding boarding was $7.40.

Source: RTD Service Performance Report Note: Fixed route service includes all bus and rail service. On-demand service includes FlexRide and Access-a-Ride service. 15 MILES OF RAPID TRANSIT CU A Line, B Line, 132 140 Flatiron Flyer total miles (50 miles)

120

108 total miles G Line, Miles of Rapid Transit 100 Southeast R Line Rail (11 miles) Extension The rapid transit (13 miles) 80 network has

58 total miles grown 86 miles 60 46 total miles since 2012. MIles of Rapid Transit It will continue 40 W Line to grow as (12 miles) 20 future FasTracks lines open.

0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Source: RTD FasTracks Website Note: Miles of rapid transit are based on corridor miles, not track miles. 16 SALES TAX REVENUE

$700

$633 $600 $613 $590 $574 $546 $500 Sales Tax Revenue $505 $492 $455 $463 $458 $463 $439 RTD annual sales $400 $399 tax revenue grew 39% ($178M) $300 between 2006 2018 Dollars in Millions $200 and 2018. Sales tax revenue is the

$100 primary source of operating cost $0 subsidies. 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Source: RTD Annual Financial Report 17 TRANSIT ORIENTED DEVELOPMENT 2019 Multifamily Residential Units by Station

US 36 & Broomfield Station 1,717 Residential Units Transit Oriented Development There are approximately 33,000 multifamily residential units 20th & Welton Station within a ½ mile 4,147 Residential Units walk of a rail or BRT station.

Dry Creek Station Source: RTD TOD Status Report 1,924 Residential Units Note: TOD includes development within a ½ mile walk of a station 18 19 WHY IS THIS IMPORTANT? Metro Denver region residents own and drive more vehicles, resulting in increased congestion.

Vehicle Miles Traveled Extent of Congestion Vehicle Ownership 17% increase in 22% of roadways Since 2011, per vehicle miles were congested for capita vehicle traveled between 3 or more hours a ownership in Metro 2006 and 2017. day in 2017. Denver has increased by 6%. 20 VEHICLE MILES TRAVELED

90,000,000

85,000,000 83,400,000 81,400,000

80,000,000 78,600,000 Vehicle Miles Traveled 75,500,000

75,000,000 73,600,000 In the Metro 72,300,000 72,100,000 71,500,000 71,400,000 71,300,000 71,300,000 71,200,000 Denver region, 70,000,000 there were 83.4

65,000,000 In 2017, an average of million daily 1.3 million milesa per vehicle miles Daily Vehicle Miles Traveled 60,000,000 day were not driven (VMT) traveled in due to transit. 2017. Daily VMT 55,000,000 increased 17%

50,000,000 between 2006 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 and 2017.

Source: DRCOG Annual Report on Roadway Traffic Congestion in the Denver Region, NTD, CDOT 21 VEHICLE MILES TRAVELED PER CAPITA 30.0

29.0

28.0 Vehicle Miles Traveled 27.0 26.5 26.0 26.0 25.6 25.6 Daily VMT per 25.4 25.2 25.2 24.9 capita has 25.0 24.4 24.4 24.2 24.3 decreased 3.4% 24.0 from 26.5 in 2006

23.0 to 25.6 in 2017.

Miles per VehicleDaily Miles Traveled Capita However, since 22.0 2012, there 21.0 has been an

20.0 upward trend. 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Source: DRCOG Annual Report on Roadway Traffic Congestion in the Denver Region 22 EXTENT OF CONGESTION 2017 Severely Congested Corridors

15 million average weekday person trips in 2017 Extent of Congestion

In 2017, 22% of major roadways in 4 of the 7 the Metro Denver rapid transit corridors region (1,547 miles) are parallel to were congested severely congested corridors for 3 or more hours on an average weekday.

Source: DRCOG Annual Report on Roadway Traffic Congestion in the Denver Region 23 VEHICLE OWNERSHIP

0.77 0.76 Colorado 0.75 0.75 0.74 Metro 0.74 0.75 Denver 0.73 0.73 0.73 0.73 0.73 0.72 0.72 0.72 0.72 0.74 0.73 Vehicle Ownership 0.71 0.72 0.72 0.71 0.72 0.71 0.71 Since 2011, the 0.71 0.71 0.69 0.70 number of vehicles 0.67 United 0.67 0.66 in Metro Denver 0.66 0.66 0.66 States 0.65 0.65 0.65 0.65 has increased 0.64 0.65 0.65 0.64 by 17% while Vehicles per Capita

0.63 population has In 2017, therea were 0.61 increased by 11%. 2.4M total vehicles Almost 6% of 0.59 in Metro Denver. households do not 0.57 own a vehicle. 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Source: US Census 24 HOW ARE WE DOING? Although transit boardings have decreased, people using RTD feel safe and satisfied.

Commute Mode Share Transit Boardings Safety Perception Service Rating 1 out of 5 people Annual boardings In 2019, transit In 2019, satisfaction traveling along the per capita riders rated the with services SE and SW corridors decreased by safety of service remained consistent in the morning take 7.2% between that RTD provides with previous surveys transit. 2008 and 2018. at 4.19 out of 5. at 4.17 out of 5. 25 COMMUTE MODE SHARE

100%

90%

80% Commute Mode Share Drive Alone 70% Most people in

60% the Metro Denver region drive to 50% work. Travel 40% patterns have not 30% changed much

20% between 2006

Work at Home and 2017. 10% Carpool Transit 0% Walk 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Other & Bike

Source: US Census 26 COMMUTE MODE SHARE (NO DRIVE ALONE)

12%

10% Work at Home Commute Mode Share 8% Carpool Since 2006, travel patterns have not

6% changed much. Working at home Transit has increased, 4% carpooling has decreased, while Walk 2% transit, biking, and Bike walking are steady. 0% 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Source: US Census 27 CORRIDOR COMMUTE MODE SHARE 2018 AM Peak Period & Peak Direction Auto & Transit Corridor Mode Share

Source: RTD, CDOT 28 TRANSIT BOARDINGS

110.0

106.1 100.0 104.3 103.3 104.7 101.2 101.4 102.3 98.2 97.4 97.8 98.5 90.0 94.2

86.6 80.0 Transit Boardings

70.0 Annual transit

60.0 boardings increased by 21% 50.0 between 2006 and 40.0 2018. However, Annual Boardings in Millions 30.0 annual boardings 20.0 decreased by 1%

10.0 (1.4M boardings)

0.0 between 2017 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 and 2018. Source: RTD Report to NTD Note: The methodology used to report transit boardings changed between 2016 and 2017. See appendix for details. 29 TRANSIT BOARDINGS PER CAPITA

40.0

38.6 37.6 37.5 37.2 37.3 36.9 35.0 36.3 36.3 36.0 35.6 35.4 35.9 33.1 30.0 Transit Boardings

25.0 Annual transit boardings per 20.0 capita decreased by 7% 15.0 (2.7 boardings Annual Boardings per Capita per person) 10.0 between 2008 5.0 and 2018.

0.0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Source: RTD Report to NTD Note: The methodology used to report transit boardings changed between 2016 and 2017. See appendix for details. 30 TRANSIT BOARDINGS BY SERVICE TYPE 400,000

0.7% 1% 1% 1% 350,000 1% 11% 10% 9% 11% Free MetroRide 12% 12% 13% 7% Free MallRide 300,000 Transit Boardings 24% 20% 19% 23% 29% 31% 25% 32% Rail 250,000 In 2018, RTD had 338,800 average 200,000 weekday boardings. This is a 6.4% 150,000 decrease since

Average Weekday Boardings 69% 69% 64% 65% 62% 60% 59% 100,000 60% Bus 2017. The majority (60%) of boardings 50,000 are on bus services.

0 2011 2012 2013 2014 2015 2016 2017 2018

Source: RTD RideCheck Plus 31 TRANSIT BOARDINGS BY LINE 50,000

45,000 E/F/H Lines 40,000 Transit Boardings 35,000 Between 2016 30,000 and 2018, 25,000 boardings on CU A Line 20,000 the E/F/H Lines C/D Lines decreased by 9%.

Average Weekday Boardings 15,000 W Line Flatiron Flyer However, the 10,000 CU A Line

5,000 R Line experienced a L Line B Line 20% increase in 0 2011 2012 2013 2014 2015 2016 2017 2018 boardings.

Source: RTD RideCheck Plus 32 TRANSIT BOARDINGS AT STATIONS 2018 Transit Boardings at Stations Downtown Denver Westminster Station 1,000 daily boardings 25% increase since the B Line opened in 2016 Transit Boardings Between 2017 and Flatiron Flyer 2018, average Combined boardings at stations along weekday boardings US 36 increased by at most stations 9.4% between 2017 and 2018 decreased slightly. However, boardings Union Station 27,800 daily boardings at Flatiron Flyer 49% increase since 2011 stations increased by 9.4%.

Source: RTD RideCheck Plus 33 SAFETY PERCEPTION

Overall Safety Perception Rating (out of 5) Safety Perception Transit riders rate the service that RTD 4.26 in 2017 provides as safe. Survey results in 2019 show that passengers gave 4.19 in 2019 RTD a 4.19 out of 5 for safety.

Source: RTD Customer Satisfaction Survey 34 SERVICE RATING

5.00

4.50 4.00 4.22 4.11 4.16 4.21 4.17 Service Rating Passenger 3.00 Satisfaction is measured using the RTD Customer 2.00 Satisfaction Survey. In 2019, 1.00 satisfaction with services remained consistent with 0.00 2005 2008 2011 2014 2017 2019 previous surveys.

Source: RTD Customer Satisfaction Survey 35 36 WHY IS THIS IMPORTANT? As congestion increases, auto travel times lengthen and the cost of driving rises.

Travel Time & Variability Cost of Travel Fuel Cost Cost of Congestion Regional commute In 2018, a regional Since 2006, the cost Average annual per transit travel times are commute by transit of fuel has capita cost of competitive with driving was 22% less fluctuated between congestion was just times on 5 rapid transit expensive than $2.11 and $3.80 per over $500 in 2017. corridors. driving. gallon.

37 TRAVEL TIME & VARIABILITY 2018 Transit vs Auto Travel Time Comparison from End-of-Line Stations to Downtown Denver (16th & California) during AM Peak 90 CU A Line / I-70 80

F Line / 70 I-25 R Line / I-225 Travel Time & Variability 35 W Line / 60 US 6 5 In 2018, transit 27 4 4 Flatiron Flyer / 50 D Line / US 36 21 Variability and auto travel Santa Fe

Minutes 40 2 6 5 B Line / times were I-25 11 12 similar in 5 of the 30 3 56 5 50 50 7 open rapid 45 3 20 39 38 38 39 39 31 transit corridors. 27 27 30 10 23 Transit travel Travel Time Transit 0 times were less Transit Auto Transit Auto Transit Auto Transit Auto Transit Auto Transit Auto Transit Auto Lincoln (F Line) DEN (A Line) Jeffco Gov't Cntr Table Mesa (FF2) Aurora Town Center Westminster Station Mineral (D Line) variable than (W Line) (R Line) (B Line) driving along I-25 Source: RTD, INRIX, Google Maps Note 1: Variability is the amount of time that must be budgeted in order to ensure that you will arrive at your destination on time. and I-70. Note 2: Table Mesa and Aurora Metro Center Stations were chosen as representative end-of-line stations for the Flatiron Flyer and the R Line. 38 COST OF TRAVEL

Cost to Drive Downtown in 2018: Cost of Travel $1.24/mile In 2018, a regional Includes cost of time, parking, IRS standard mileage rate commute by transit was 22% less expensive than Cost to Take Transit Downtown in 2018: driving. On average, driving costs were about $0.27 per mile $0.97/mile more than transit Includes cost of time, transit fare along an open rapid

Source: USDOT, IRS, Parkopedia, RTD transit corridor. Note: The IRS standard mileage rate includes the average cost of gas, oil, repairs, tires, insurance, registration fees, licenses, and depreciation (or lease payments). 39 FUEL COST

$4.00 46.0

$3.50 44.0

$3.00 42.0 Fuel Cost $2.50 40.0 The cost of fuel

$2.00 38.0 peaked at $3.80 on average per $1.50 36.0 gallon in 2012. Transit Boardings per Capita $1.00 34.0 After reaching a low of $2.11 in

Inflation Adjusted Dollars per Gallon (2018 dollars) Inflation Adjusted Dollars per Gallon $0.50 32.0 2016, it increased to $2.60 per $0.00 30.0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 gallon in 2018. Average Annual Price of Regular Unleaded Gas Boardings per Capita

Source: Energy Information Administration, RTD report to NTD Note: The methodology used to report transit boardings changed between 2016 and 2017. See appendix for details. 40 COST OF CONGESTION Annual Per Capita Cost in 2017

$504 Cost of Congestion In 2017, the annual Weekday Per Capita Cost in 2017 average cost of traffic congestion per person in the $1.47 Metro Denver Time Spent in Congestion Per Day in 2017 region was $504. This was an increase of $19 7 minutes compared to 2016.

Source: DRCOG Annual Report on Roadway Traffic Congestion in the Denver Region Note: Time spent in congestion is measured as average per registered vehicle. 41 HOW ARE WE DOING? RTD continues to provide a variety of options for people to access transit and connect to their destinations.

High Frequency Transit On-Time Performance Park-n-Ride Use 16% of residents Transit service In 2018, 66% of the and 36% of was on-time 87% 30,640 parking employees are of the time on an spaces were used served by high average on an average frequency transit. weekday in 2018. weekday. 42 HOW ARE WE DOING? RTD continues to provide a variety of options for people to access transit and connect to their destinations.

Utilization Access-a-Ride Service FlexRide Service In 2018, there was 14% increase in 21% increase in an average of 42 Access-a-Ride FlexRide boardings boardings per hour service hours between 2010 on bus and rail between 2010 and 2018. fixed route service. and 2018. 43 HIGH FREQUENCY TRANSIT 2018 High Frequency Transit (HFT) Network 16% (451,000 residents) High Frequency Transit Regional population served The high by HFT frequency transit (HFT) service area grew 62%, from 36% 50 to 81 square (575,000 employees) miles between Regional 2006 and 2018. employment served by HFT Source: RTD, US Census, Quarterly Census of Employment and Wages Note: The HFT includes rail stations (within ½-mile) and bus stops (within ¼-mile) served by a transit route providing four or 44 more trips per hour from 6 a.m. to 6:30 p.m. ON-TIME PERFORMANCE

100% 97% 90% 87% 93% 80% 87%

70% On-Time Performance

60% RTD’s transit service -Time Performance 50% was on-time 87% of

40% the time in 2018.

30% Light Rail and Commuter Rail were 20%

Average Weekday On the most reliable 10% service types. 0% Local Regional Light Commuter Bus Bus Rail Rail 2018 On-Time Performance 2018 On-Time Performance Goal Source: RTD Performance Report, RTD Performance Measures Note: Bus and Light Rail are considered on-time if a departure is no more than 1 minute early or 5 minutes after the scheduled departure time. Commuter Rail is on-time if a departure is no more than 0 minutes early or 5 minutes after the scheduled time. 45 PARK-N-RIDE USE CU A Line Average Daily Utilization – All Park-n-Rides B Line Flatiron Flyer W Line Opened Opened R Line 35,000 Opened E, F, & H Lines Opened 30,150 30,090 30,280 30,540 30,640 30,640 30,000 Park-n-Ride Use 26,400 26,700 26,800 26,900 26,400 26,630 25,000 In 2018, 66% of the 21,300 20,000 30,640 parking spaces were used 15,000 on an average Parking Spaces 10,000 65% 66% weekday. RTD has 70% 58% 59% 62% 65% 64% 59% 61% 62% 57% 63% added over 9,000 5,000 parking spaces

0 since 2006. 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Used Parking Unused Parking

Source: RTD Park-n-Ride Utilization Report Note: Park-n-Rides are capable of having over 100% utilization when Park-n-Ride users park in undesignated parking spots 46 PARK-N-RIDE USE Average Daily Utilization – Park-n-Rides by Corridor

8,000 7,180 7,000 6,630 Park-n-Ride Use 6,000 In 2018, park-n-rides 5,000 4,180 4,290 along the central 4,000 3,460 and southwest

Parking Spaces 3,000 2,600 corridors were close 79% to full capacity on an 2,000 51% 1,310 75% average weekday. 94% 68% 1,000 630 44% 350 95% Key locations with 18% 0 74% high use: B Line R Line Central Southwest CU W Line Southeast Flatiron All other . US 36 & McCaslin (107%) A Line Flyer bus . Colorado Station (97%) Used Parking Unused Parking . Littleton/Downtown Station (97%) Source: RTD Park-n-Ride Utilization Report 47 UTILIZATION 2018 Boardings per Service Hour

180.0

159.9 160.0

140.0 Utilization

117.5 120.0 In 2018, there were an average 100.0 of 42 boardings 80.0 per hour on bus 64.7 60.0 and rail fixed route service. The 40.0 34.2 30.5 27.5 Average Boardings per Service Hour Free MallRide 20.3 20.0 had an average 1.2 4.0 0.0 of 160 boardings Access-a-Ride FlexRide Local Suburban Regional Flatiron Free Free Rail Bus Bus Bus Flyer MetroRide MallRide per hour.

Source: RTD Service Performance Report 48 ACCESS-A-RIDE SERVICE 2018 Access-a-Ride Annual Boarding Locations 749,940 Total boardings Access-a-Ride Service 632,810 Total revenue Access-a-Ride service hours service hours increased by 14% 1.2 and boardings Average increased by 5% boardings per hour between 2010 and 2018. The $46.14 highest number of Average Access-a-Ride subsidy per boardings were in boarding downtown Denver. Source: RTD Service Performance Reports, RTD database for Access-a-Ride boardings 49 FLEXRIDE SERVICE

119,820 4 Average Total revenue boardings service hours per hour 32% increase FlexRide Service since 2010 $19.97 In 2018, 21 Average FlexRide service subsidy per Golden boarding areas covered 206 highest number of annual square miles and boardings had a total of (82,870) and boardings 477,960 boardings. per hour Meridian This was an (7.63) second highest number of increase average of 21% since 2010 boardings per hour (7.58) (394,920 boardings). Source: RTD Service Performance Reports 50 WHAT COMES NEXT?

• Semi-annual update of online data report • Incorporate newly available data • Inform Reimagine RTD

51 REPORT APPENDIX

• Program Reporting • Regional Geography • Data Sources

52 PROGRAM REPORTING

Quality of Life Website • Reports current data on a subset of metrics. The website provides the opportunity to report the most current data and be updated more frequently. http://www.rtd-denver.com/QofL.shtml

Past Reporting • Detailed reports (2006, 2010, 2015) provided data on metrics to inform the early impacts of FasTracks investment and changes in the region. • High level reports (published for non-detailed report years) provided data for a subset of metrics.

53 REGIONAL GEOGRAPHY

The Metro Denver region is defined four ways depending on the data source: • RTD Service Area • 7-County Region is made up of Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, and Jefferson Counties • DRCOG Region is defined by the Denver Regional Council of Governments (DRCOG) Denver & Denver & Boulder MSA is the RTD Service Area 7-County Region DRCOG Region • Boulder MSA combination of the Denver-Aurora- Lakewood and Boulder Metropolitan Statistical Areas (MSA)

Note: RTD also serves a part of Weld County but the area served is small and therefore not included in the 7-County Region analysis. 54 DATA SOURCES

Regional Population Definition: Number of people living in the Metro Denver region (DRCOG). Source: Metro Denver Region: DRCOG Population Colorado: U.S. Census Bureau, 2017 American Community Survey 1-Year Estimates, Table B01003 US Metro Areas: Cumulative Estimates of Resident Population Change and Rankings: April 1, 2010 to July 1, 2017, US Census Bureau, Population Division Release Date: March 2018; Table GCT-PEPCUMCHG Regional Employment Definition: Number of people employed and unemployed in the Metro Denver region (MSA). Source: Colorado LMI Gateway, Denver and Boulder MSA, www.colmigateway.com; US Department of Labor, Bureau of Labor Statistics, https://data.bls.gov/timeseries/LNU04000000?periods=Annual+Data&periods_option=specific_periods&years_option =all_years Housing Starts Definition: Annual number of new single and multi-family housing starts in the Metro Denver region (MSA). Source: US Census Bureau, Permits by Metropolitan Area, Denver and Boulder MSA, https://www.census.gov/construction/bps/msamonthly.html

55 Transit Service Definition: Total hours operated by in-service transit vehicles on an average weekday. Hours include the sum of total vehicle service hours and train service hours. Source: NTD, Average weekday total actual revenue hours for demand response, light rail, and motor bus, https://www.transit.dot.gov/ntd Service Area Definition: Total square miles and population within the RTD Service Area and the DRCOG boundary. Source: RTD Service Area boundary, http://gis-rtd-denver.opendata.arcgis.com; NTD Service Area Population, https://www.transit.dot.gov/ntd; DRCOG boundary GIS layer, https://data.drcog.org; DRCOG 2017 Annual Report on Traffic Congestion, https://drcog.org/sites/default/files/resources/2017_Congestion_Report_0.pdf Operating Cost Definition: Average operating cost boarding by service type. Operating cost includes all operating, maintenance, and administrative costs for providing current service, plus depreciation on all RTD assets. Subsidy per boarding is the difference between total operating cost and fare revenue per boarding. Source: RTD Service Performance Report, http://www.rtd-denver.com/service-changes/service-development

56 Miles of Rapid Transit Definition: The total miles of exclusive and controlled-access transit facilities in the RTD Service Area. Source: RTD FasTracks website, http://www.rtd-denver.com/Fastracks.shtml Sales Tax Revenue Definition: Annual sales tax revenue generated within the RTD Service Area, adjusted for inflation to allow for meaningful comparison and growth trends between years. Sales tax revenue is the main source of operating cost subsidies, and also pays the FasTracks debt service and a share of pay-as-you-go capital costs. Source: RTD Annual Financial Report, Sales Tax Collections, http://www.rtd-denver.com/Reports.shtml Transit Oriented Development Definition: Total multifamily residential units within a 1/2 mile walk of a rail or BRT station. Source: RTD TOD Status Report, https://www.rtd-denver.com/sites/default/files/files/2019-08/RTD-TOD- TeamPropertyDatabase-2019.xls

57 Vehicle Miles Traveled Definition: Number of vehicle miles traveled on all roads in the Metro Denver region (DRCOG). DRCOG consolidates data from Federal Highway Administration annual reports, automated traffic recorders, CDOT's Highway Performance Monitoring System and local agency and toll highway traffic counts. Number of additional vehicle miles that would be driven on the road system each weekday without the presence of transit calculated by dividing the Average Typical Weekday Passenger Miles transit passenger miles by the average vehicle occupancy for the Metro Denver region. Source: DRCOG 2017 Annual Report on Traffic Congestion, https://drcog.org/sites/default/files/resources/2017_Congestion_Report_0.pdf; NTD Average Typical Weekday Passenger Miles, https://www.transit.dot.gov/ntd; CDOT Metro Denver region Average Vehicle Occupancy Vehicle Miles Traveled per Capita Definition: Number of vehicle miles traveled per person on all roads in the Metro Denver region (DRCOG). Source: DRCOG 2017 Annual Report on Traffic Congestion, https://drcog.org/sites/default/files/resources/2017_Congestion_Report_0.pdf Extent of Congestion Definition: The percent of the 2,400-mile Regional Roadway System (major streets, highways, freeways, tollways) roadway lane miles in the DRCOG boundary that are congested for 3 or more hours on an average weekday in the region. Source: DRCOG 2017 Annual Report on Traffic Congestion, https://drcog.org/sites/default/files/resources/2017_Congestion_Report_0.pdf

58 Vehicle Ownership Definition: The average number of vehicles per capita in the Metro Denver region (MSA). Source: U.S. Census Bureau, 2017 American Community Survey 1-Year Estimates, Table B25046 Aggregate number of vehicles available by tenure; and Table B01003 Population Total for the Denver and Boulder MSA, Colorado, and United States, https://factfinder.census.gov Commute Mode Share Definition: The percent of commute trips by transportation mode in the Metro Denver region (MSA). Source: U.S. Census Bureau, 2017 American Community Survey 1-Year Estimates, Table B08301 Means of Transportation to Work, Denver and Boulder MSA, https://factfinder.census.gov Corridor Commute Mode Share Definition: Average annual peak period and peak direction traffic volumes converted to persons using the Metro Denver average vehicle occupancy on the freeways and major arterial routes paralleling completed rapid transit lines and average annual peak period and peak direction transit boardings on completed rapid transit lines. Source: RTD RideCheck Plus, CDOT COGNOS Data Reporting System, CDOT Metro Denver region Average Vehicle Occupancy Transit Boardings Definition: Number of total systemwide annual boardings. RTD’s methodology for estimating boardings changed between 2016 and 2017. Previously, boardings were estimated using farebox counts. Now boardings are estimated using Automated Passenger Counters (APC). Source: NTD Annual Boardings (Unlinked Passenger Trips), https://www.transit.dot.gov/ntd Transit Boardings per Capita Definition: Number of annual boardings divided by the transit service area population from NTD. RTD’s methodology for estimating boardings changed between 2016 and 2017. Previously, boardings were estimated using farebox counts. Now boardings are estimated using Automated Passenger Counters (APC). Source: NTD Annual Boardings (Unlinked Passenger Trips), Service Area Population, https://www.transit.dot.gov/ntd 59 Transit Boardings by Service Type Definition: Number of passenger boardings on fixed-route transit vehicles on an average weekday. Source: RTD RideCheck Plus Transit Boardings by Line Definition: Number of passenger boardings by rail line on an average weekday. Source: RTD RideCheck Plus Transit Boardings at Stations Definition: Number of bus and rail boardings on an average weekday at stations in existing and future rapid transit corridors. Source: RTD RideCheck Plus Safety Perception Definition: Average overall customer rating of safety perception on RTD services from the Customer Satisfaction Survey. Source: RTD Customer Satisfaction Survey, http://www.rtd-denver.com/Reports.shtml. A direct comparison to years prior to 2017 is not possible due to significant changes in the survey methodology.

60 Service Rating Definition: Average overall customer rating of RTD service from the Customer Satisfaction Survey. Source: RTD Customer Satisfaction Survey, http://www.rtd-denver.com/Reports.shtml Travel Time and Variability Definition: (Auto) The average travel time during October on rapid transit corridors to Downtown Denver during the weekday AM peak period and the additional time a traveler in a specific corridor would need to budget to be certain of arriving on time when traveling by automobile. (Transit) The average travel time during the August Runboard on open rapid transit corridors to Downtown Denver during the weekday AM peak period and the additional time a traveler in a specific corridor would need to budget to be certain of arriving on time when traveling by transit. Source: RTD TriTAP Database; INRIX; Google Maps Cost of Travel Definition: Cost of a transit and automobile round trip to Downtown Denver for each open rapid transit corridor. Source: USDOT Guidance for Conducting Economic Evaluations Revision 2 (2016 Update), https://www.transportation.gov/office-policy/transportation-policy/revised-departmental-guidance-valuation- travel-time-economic; IRS Standard Mileage Rate for Business, https://www.irs.gov/tax-professionals/standard- mileage-rates; Peak Period Auto Travel Time; Top 40 Cities Parking Index 2018, Parkopedia, https://www.parkopedia.com/static/reports/ppa_parkopedia_top40_us_cities_parkingindex2018.pdf; RTD Transit Fare; Peak Period Transit Travel Time; Cost of Parking at RTD Park-n-Ride

61 Fuel Cost Definition: Average price of regular unleaded fuel in the Denver region on a monthly basis. See Transit Boardings per Capita definition. Source: : U.S. Energy Information Administration, http://www.eia.gov/dnav/pet/pet_pri_gnd_dcus_r40_w.htm; NTD Annual Boardings (Unlinked Passenger Trips), https://www.transit.dot.gov/ntd Cost of Congestion Definition: The amount of travel delay per registered vehicle caused by congestion and the cost of the added delay due to congestion. Source: DRCOG 2017 Annual Report on Traffic Congestion, https://drcog.org/sites/default/files/resources/2017_Congestion_Report_0.pdf High Frequency Transit Definition: The percent of people and jobs in the Metro Denver region (RTD Service Area) captured within the high-frequency transit service area. The high-frequency transit area includes rail stations (within ½-mile) and bus stops (within ¼-mile) that are served by a transit route providing four or more trips per hour from 6 a.m. to 6:30 p.m. Source: RTD High Frequency Transit Buffer; US Census ACS Population projections by block group; Quarterly Census of Employment and Wages (QCEW) ES202 data On-Time Performance Definition: The average weekday on-time performance by service type. Source: RTD On-time Performance Report; RTD On-time Performance Goals

62 Park-n-Ride Use Definition: The number of Park-n-Ride spaces provided within the region and by corridor. The percentage of those occupied on an average weekday. Source: RTD Park-n-Ride Utilization Report (12 Month Average) Utilization Definition: The average number boardings per hour by service type. Source: RTD Service Performance Report, http://www.rtd-denver.com/service-changes/service-development Access-a-Ride Service Definition: Annual number of hours, boardings, cost, and trip origins of Access-a-Ride service. Source: RTD Service Performance Report, http://www.rtd-denver.com/service-changes/service-development; RTD database for Access-a-Ride boardings FlexRide Service Definition: Annual number of service hours, boardings, cost, and locations of FlexRide service areas. Source: RTD Service Performance Report, http://www.rtd-denver.com/service-changes/service-development

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