NEW Service Routes Begin: Sunday May 5, 2019
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➤PLEASE TAKE ONE! NEW Service Routes Begin: Sunday May 5, 2019 Expanded Service, Shorter Ride Times, Improved Connections! Changes will affect the following routes: 401, 402 A/B, 403, 404, 405, 406, 407, 408, 409, 414 and 501 STAY INFORMED! Go to www.transitRTA.com/NewRoutes for new route information including maps, timetables and outreach locations. Follow Us @transitRTA for important notifications concerning service updates. Want to order tickets and passes? Visit www.transitRTA.com/fares. For Real-Time Bus Information, download our FREE Mobile App, RouteShout 2.02.0. A Message From Your Howard County Executive Howard County is one of best places in the nation to live, work, and play. To maintain this standing, we must always be moving forward and looking to improve. It is imperative that every neighborhood has access to reliable and efficient public transportation. To achieve this goal, we are improving RTA bus services with the first ever, major realignment. The new service route changes will begin on Sunday, May 5th, 2019. We adjusted schedules to shorten wait times between buses and eliminated 2-hour frequencies. All buses will now operate on 30-minute or one-hour intervals. We added new or expanded service on Sunday routes. We have also added three new routes to allow for more efficient rides with shorter travel times. We streamlined routes and schedules to make them easier to understand. And our residents over 60 years old and those with disabilities will still be able to ride fixed-route buses for free, system wide. All these changes will make riding RTA more convenient, more reliable, and more efficient. We also know that riders deserve an easy, accessible way to find bus information. I encourage you to check out our free, mobile phone app, RouteShout 2.0. The app allows you to see personalized bus arrival and departure times by route, address, or location. Our app will make it easier than ever to stay informed and plan your trip. As your county executive, I know that quality public transportation for every single resident is a top priority. Since taking office, we listened to your ideas, your concerns, and your needs. It is clear that public transportation is so important to a modern, connected community. Many rely on our bus service to get to work, the grocery store, the pharmacy, and more. We are constantly working to make our public transportation system more robust and more accessible. Together, we are making travel in Howard County better than ever. Sincerely, Calvin Ball, Howard County Executive 2 TRANSIT DEVELOPMENT PLAN IMPLEMENTATION NEW SERVICE ROUTES BEGIN: SUNDAY, MAY 5, 2019 KEY HIGHLIGHTS NEW fixed route changes will: • Add 5,600 fixed route service hours increasing rider travel options • Add three new routes; 402 A/B, 403 and 414 to allow for direct/efficient routing with shorter ride times • Adjust schedules to improve reliability and on time performance. Streamline routes and schedules making them easier to understand • Add new or expanded service on Sunday on Routes 403, 404, 405, 407, 408 and 501 • Eliminates 2 hour frequencies. Increases frequencies to 30 minutes and one hour giving riders more service options Key Route Destinations • Route 401 Ñ Mall in Columbia to ClaryÕs Forest • Route 402A/B (NEW) Ñ Mall in Columbia to Dobbin Center • Route 403 (NEW) Ñ Mall in Columbia to DorseyÕs Search Village Center • Route 404 Ñ Mall in Columbia to Hickory Ridge • Route 405 Ñ Mall in Columbia to Ellicott City • Route 406 Ñ Mall in Columbia to Gateway • Route 407 Ñ Mall in Columbia to Kings Contrivance • Route 408 Ñ Mall in Columbia to Sherwood Crossing • Route 409 Ñ Laurel Towne Centre to Elkridge Shopping Center • Route 414 (NEW) Ñ Mall in Columbia to Kings Contrivance • Route 501 Ñ Mall in Columbia to Arundel Mills Mall 3 SUMMARY OF KEY SERVICE CHANGES BY ROUTE ROUTE ROUTE CHANGE KEY SERVICE CHANGE 401 None ¥ More Monday to Friday midday half-hour service. ClaryÕs Forest ¥ Saturday service increases to every half-hour during the day. 402A/B New Route (Services part of ¥ Replace: 402A operates clockwise from Columbia Mall to Dobbin Center via Long Reach. Existing Route 408) 402B operates counter-clockwise from Columbia Mall to Dobbin Center via Route 175. ¥ Provides a direct connection to Columbia Crossing and Dobbin Center. ¥ Increases frequency of service through Long Reach area. ¥ Serves Shalom Square and Park View at Snowden River Monday to Saturday. 403 New Route (Serves part of ¥ Provides a direct connection and Sunday service to Columbia Town Center from DorseyÕs DorseyÕs Search Village Center Existing Route 405) Search Village Center, Selbourne House, Red Branch Road, and Columbia 100 Parkway. 404 Split into 2 Routes Ñ ¥ Increases service to every hour on Sundays. Robinson Nature Center will be served Hickory Ridge 404 & 414 Wednesday to Sunday by request. ¥ Route will terminate at Hickory Ridge. 405 Elimination of Loops A & B, ¥ Reduces ride time between Ellicott City and Columbia Town Center by 30 percent. Ellicott City and DorseyÕs Search ¥ Increases service to every hour on Saturday. Village Center ¥ Expands to provide Sunday service with service every hour. ¥ DorseyÕs Search Village Center will be served by the New Route 403. 406 Shorter Routing ¥ Provides a more direct connection and reduced ride time to Snowden Square and Columbia Columbia Gateway Gateway by 50%. ¥ Long Reach, Columbia Crossing, and Dobbin Center will be served by Routes 408 and 402A/B. 407 Same w/ Minor ¥ Increases frequency to half-hour between Columbia Mall and Owen Brown during the Kings Contrivance Modification daytime (Monday Ñ Saturday). ¥ Columbia Medical Plan served by Route 402A/B. 408 Serves Parts of ¥ New hourly service on Sunday. Sherwood Crossing Existing Route 406 ¥ MD Food Center currently served by route will be served by Routes 409 and 501. ¥ Oakland Mills currently served by route will be served by Route 407. ¥ Stop on Tamar Drive and Carriage House Lane will no longer be served. ¥ Will serve Shalom Square and Park View at Snowden River on Sunday. 409 & 409B Combined ¥ Combines 409 & 409B for efficiency and ease of understanding. Towne Centre 409 & 409B ¥ Reduces service span in the evenings due to low productivity. Laurel/Elkridge ¥ The service change increases Saturday service to every hour. ¥ Eliminates service to underperforming locations such as Route 100 Industrial Park and Dorsey MARC Station (Savage MARC Station will continue to be served). 414 New Route ¥ Provides a direct connection during the day between Kings Contrivance, Howard Kings Contrivance (Serves part of Existing Community College and Mall in Columbia, Monday to Friday. Route 404) ¥ Reduces ride time by 50%. 501 Slight Modification ¥ Broken Land Parkway Park and Ride will no longer be served due to low ridership. Arundel Mills Mall for More Efficient Routing ¥ Ride time to Arundel Mills Mall from Columbia Mall will be reduced by 11%. ¥ Sunday service increases to every hour. 4 Howard County Community Resources on RTA Routes HOWARD COUNTY COMMUNITY RESOURCES CAMPUS - County and State Services – RTA Route 503 9830 Patuxent Woods Drive Columbia MD 21046 Howard County Department of Community Resources and Services https://www.howardcountymd.gov/Departments/Community-Resources-and-Services or call 410- 313-6400 o Office of ADA Coordination o Office on Aging and Independence 410-313-6410 § Maryland Access Point 410-313-1234 https://www.howardcountymd.gov/MAP o Office of Children and Families 410-313-1940 o Office of Community Partnerships o Office of Consumer Protection 410-313-6420 o Office of Human Trafficking Prevention 410-313-6558 o Office of The Local Children’s Board o Office of Veterans and Military Families 410-313-0821 • Department of Housing and Community Development (Suite 224) https://www.howardcountymd.gov/Departments/Housing-and-Community-Development or call 410-313-6318 • Office of Human Rights (Suite 237) https://www.howardcountymd.gov/Departments/County-Administration/Human-Rights or call 410- 313-6430 • Community Action Council of Howard County https://www.cac-hc.org/ or call 410-313-6440 Howard County Department of Social Services (Maryland Department of Human Services) 9780 Patuxent Woods Drive Columbia Maryland 21046 [email protected] or call 410-872-8700 OTHER COMMUNITY SERVICE ORGANIZATIONS Family and Children’s Services of Central Maryland – RTA Route 401 10451 Twin Rivers Road, Suite 100, Columbia MD 21044 or call 410-997-3557 https://www.fcsmd.org/ Grassroots Crisis Intervention Center – RTA Route 404 6700 Freetown Road Columbia MD 21044 or call 410-531-6006 https://www.grassrootscrisis.org/ Howard County General Hospital – RTA Route 401 and 404 5755 Cedar Lane Columbia MD 21044 or call 410-740-7890 https://www.hopkinsmedicine.org/howard_county_general_hospital/ Humanim – Employment and human services RTA Route 503 - Corporate Headquarters - 6355 Woodside Court Columbia, MD 21046 RTA Route 503 - Day Program - 9380 Gerwig Lane Columbia MD 21046 or call 410-381-7171 https://humanim.org/ Laurel Advocacy and Referral Services – RTA Route 302 and 409 311 Laurel Avenue Laurel MD 20707 or call 301-776-0442 http://www.laureladvocacy.org/ The Leola Dorsey Community Day Resource Center – RTA Route 409 10390 Guilford Road, Suite A, Jessup MD 20794 or call 301-776-9900 http://www.daycenter.org/ 5 ROUTE 401 Mall in Columbia to ClaryÕs Forest KEY HIGHLIGHTS • Current RTA Route 401 will remain the same. • Buses will run every 30 minutes during day time hours Monday to Saturday. • Sunday service is extended and begins earlier in the morning and ends later in the evening. • Major destinations served: • Mall in Columbia • Howard Community College • Howard General Hospital • ClaryÕs Forest • HarperÕs Choice • Wilde Lake SERVICE FREQUENCY SERVICE DAYS M T W Th F Sa Su Monday - Friday Morning (before 7:00 am) every 60 minutes AM Peak & PM Peak every 30 minutes Midday every 30 minutes FOLLOW YOUR BUS with the Evening (after 6:00 pm) every 60 minutes RouteShout 2.0 Mobile App! Saturday Morning (before 8:00 am) every 60 minutes Daytime every 30 minutes Evening (after 6:00 pm) every 60 minutes 2.0 Sunday All Day every 60 minutes Download the FREE app from Google Play or the Apple Store.