General Medical Rehabilitation Outcomes Report 2018
Brooks Rehabilitation Hospital is part of the Brooks Rehabilitation system Brooks Rehabilitation Hospital focuses on of care, a post-acute provider of neuro-rehabilitation for over 45 years. comprehensive, patient-centered care. Private Our 160-bed acute, inpatient rehabilitation hospital offers a full rooms foster family participation in treatment, continuum of services, including physical medicine rehabilitation nursing, care, and education. We provide a full neuropsychology, occupational therapy, physical therapy, speech continuum of specialized care to treat the therapy, cognitive rehabilitation, and recreation therapy. Our onsite emotional, medical, and physical consequences innovative Neuro Recovery Center, aquatic program, and wheelchair of a life-altering injury or illness. Services clinic with pressure mapping technology ensures the latest evidence- based treatments. We treat a wide range of injuries, and illnesses, include hospital level care and rehabilitation including; stroke, mild to catastrophic brain injuries, spinal cord injuries, medicine, Helen’s House for family neurological disorders, amputation, chronic pain, and orthopedic accommodations, support groups, wheelchair conditions. A hospital level of care is available for pediatric, adolescent, clinic, home care, outpatient therapy, neuro and adult patients. Recovery and treatment at Brooks beyond the recovery gym, research, wellness programs, hospital may include skilled nursing care, home care, outpatient therapy, adaptive sports and recreation, aphasia center, day treatment, vocational rehabilitation, adaptive sports and recreation, and BI Clubhouse. assisted living/memory care and community wellness programs. Within the hospital, patients receive 24-hour Brooks Rehabilitation offers an extensive range of specialized services to medical care with daily physician oversight and reduce impairment and disability and improve the quality of life. Our nursing care. They receive a minimum of three programmatic structure includes CARF-accredited specialty units for hours of therapy, five days a week, including stroke, brain injury, pediatrics, pain, and general rehabilitation. physical, occupational, and speech therapies. Each year we treat over 3,000 inpatients and over 28,000 outpatients Cognitive rehabilitation, neuropsychology, throughout the region, making us one of the larger providers of physical psychology, and recreation therapy are provided medicine and rehabilitation in the country. as appropriate to meet patient and family needs. CARF Accredited Programs
• Inpatient Rehabilitation Program • Stroke Specialty Program • Brain Injury Specialty Program • Interdisciplinary Pain Program
• Brain Injury and Spinal Cord Outpatient • Spinal Cord Specialty Program Medical Rehabilitation Program Average Length of Stay (In Days) 2018 2016 2017 17 17 17 General Medical Rehab (Q1) Brooks BROOKS 1.64 1.65 1.69 16 16 16 Nation Case Mix Index Nation 1.34 1.36 1.37 Functional Score at Admission BROOKS 49.44 47.39 46.46 Functional Score at Discharge BROOKS 69.56 66.95 68.89 2016 2017 2018 (Q1) Average Age BROOKS 64 64 64 BROOKS 57% 56% 56% Male Nation 49% 50% 50% Discharge BROOKS 43% 44% 44% Most patients who receive intensive, inpatient therapy in our Female Nation 51% 50% 50% hospital are admitted from a trauma center or acute care hospital. Others come from skilled nursing facilities or home. Prior to their injury, most survivors were living at home, driving, working or actively enjoying their community. Following discharge, patients are returned to home/ community, skilled nursing care, or Functional Outcomes readmitted to acute care due to complications or other factors. At discharge, patients who suffer from a severe injury or illness usually can complete activities of daily living, including getting dressed, walking, and getting in and out of Discharge to Home bed with moderate assistance. The level of assistance required will vary by person depending on the severity of the 69% Brooks injury or dysfunction and any other existing medical Nation conditions. 67% 66% 66% 65% 65%
Percent of Highly Complex Patients 2016 2017 2018 (Q1) Patient Experience 7% 2018 (Q1) 15% Out of 100 2016 2017 2018 (Q1)
Customer Service 7% Nation Rating 92 91.2 91.8 2017 Brooks 16% Likelihood of recommending 95.4 93.1 94.5 Brooks to others 7% 2016 15% Our primary focus at Brooks is to provide the highest quality, personalized clinical care. Brain Injury Program Outcomes Report 2018 Brooks Rehabilitation Hospital is part of the Brooks Rehabilitation system of care, a post-acute provider of neuro-rehabilitation for over 45 years. Brooks Rehabilitation Hospital focuses on Our 160-bed acute, inpatient rehabilitation hospital offers a full comprehensive, patient-centered care. Private continuum of services, including physical medicine rehabilitation nursing, rooms foster family participation in treatment, neuropsychology, occupational therapy, physical therapy, speech care, and education. We provide a full therapy, cognitive rehabilitation, and recreation therapy. Our onsite continuum of specialized care to treat the innovative Neuro Recovery Center, aquatic program, and wheelchair emotional, medical, and physical consequences clinic with pressure mapping technology ensures the latest evidence- of a life-altering injury or illness. Services based treatments. We treat a wide range of injuries, and illnesses, including; stroke, mild to catastrophic brain injuries, spinal cord injuries, include hospital level care and rehabilitation neurological disorders, amputation, chronic pain, and orthopedic medicine, Helen’s House for family conditions. A hospital level of care is available for pediatric, adolescent, accommodations, support groups, wheelchair and adult patients. Recovery and treatment at Brooks beyond the clinic, home care, outpatient therapy, neuro hospital may include skilled nursing care, home care, outpatient therapy, recovery gym, research, wellness programs, day treatment, vocational rehabilitation, adaptive sports and recreation, adaptive sports and recreation, aphasia center, assisted living/memory care and community wellness programs. and BI Clubhouse.
Brooks Rehabilitation offers an extensive range of specialized services to Within the hospital, patients receive 24-hour reduce impairment and disability and improve the quality of life. Our medical care with daily physician oversight and programmatic structure includes CARF-accredited specialty units for nursing care. They receive a minimum of three stroke, brain injury, pediatrics, pain, and general rehabilitation. hours of therapy, five days a week, including physical, occupational, and speech therapies. Each year we treat over 3,000 inpatients and over 28,000 outpatients throughout the region, making us one of the larger providers of physical Cognitive rehabilitation, neuropsychology, medicine and rehabilitation in the country. psychology, and recreation therapy are provided as appropriate to meet patient and family needs. CARF Accredited Programs
• Inpatient Rehabilitation Program • Stroke Specialty Program • Brain Injury Specialty Program • Interdisciplinary Pain Program
• Brain Injury and Spinal Cord Outpatient • Spinal Cord Specialty Program Medical Rehabilitation Program Average Length of Stay (In Days) 2018 19 Brain Injury 2016 2017 (Q1) Brooks Nation BROOKS 1.73 1.74 1.78 18 18 18 18 18 Case Mix Index Nation 1.40 1.39 1.39 Functional Score at Admission BROOKS 42.64 41.37 40.57 Functional Score at Discharge BROOKS 63.55 61.54 63.07 2016 2017 2018 (Q1) Average Age BROOKS 58 57 56 BROOKS 63% 64% 64% Male Nation 57% 57% 57% Discharge BROOKS 37% 36% 36% Most patients who receive intensive, inpatient therapy in our BI Female Nation 43% 43% 43% program are admitted from a trauma center or acute care hospital. Others come from skilled nursing facilities or home. Prior to their injury, most survivors were living at home, driving and working or actively enjoying their community. Following discharge, patients are returned to home/ community, skilled nursing care, or Functional Outcomes readmitted to acute care due to complications or other factors. At discharge, patients who suffer from a brain injury or illness usually can complete activities of daily living, including getting dressed, walking, and getting in and out of bed with moderate assistance. The level of assistance required will vary by person depending on the severity of the Discharge to Home brain injury or dysfunction and any other existing medical 68% Brooks conditions. 67% 67% Nation 66% 66% 66%
Percent of Highly Complex Brain Injury Patients 2016 2017 2018 (Q1) Patient Experience 9% 2018 (Q1) Out of 100 26% 2016 2017 2018 (Q1) Customer Service 91.3 90.4 92.1 10% Nation Rating 2017 Brooks 27% Likelihood of recommending 94.3 91.2 93.9 Brooks to others 10% 2016 23% Our Primary focus at Brooks is to provide the highest quality, personalized clinical care. Stroke Program Outcomes Report 2018 Brooks Rehabilitation Hospital is part of the Brooks Rehabilitation system of care, a post-acute provider of neuro-rehabilitation for over 45 years. Brooks Rehabilitation Hospital focuses on Our 160-bed acute, inpatient rehabilitation hospital offers a full comprehensive, patient-centered care. Private continuum of services, including physical medicine rehabilitation nursing, rooms foster family participation in treatment, neuropsychology, occupational therapy, physical therapy, speech care, and education. We provide a full therapy, cognitive rehabilitation, and recreation therapy. Our onsite continuum of specialized care to treat the innovative Neuro Recovery Center, aquatic program, and wheelchair emotional, medical, and physical consequences clinic with pressure mapping technology ensures the latest evidence- of a life-altering injury or illness. Services based treatments. We treat a wide range of injuries, and illnesses, include hospital level care and rehabilitation including; stroke, mild to catastrophic brain injuries, spinal cord injuries, medicine, Helen’s House for family neurological disorders, amputation, chronic pain, and orthopedic conditions. A hospital level of care is available for pediatric, adolescent, accommodations, support groups, wheelchair and adult patients. Recovery and treatment at Brooks beyond the clinic, home care, outpatient therapy, neuro hospital may include skilled nursing care, home care, outpatient therapy, recovery gym, research, wellness programs, day treatment, vocational rehabilitation, adaptive sports and recreation, adaptive sports and recreation, aphasia center, assisted living/memory care and community wellness programs. and BI Clubhouse.
Brooks Rehabilitation offers an extensive range of specialized services to Within the hospital, patients receive 24-hour reduce impairment and disability and improve the quality of life. Our medical care with daily physician oversight and programmatic structure includes CARF-accredited specialty units for nursing care. They receive a minimum of three stroke, brain injury, pediatrics, pain, and general rehabilitation. hours of therapy, five days a week, including physical, occupational, and speech therapies. Each year we treat over 3,000 inpatients and over 28,000 outpatients Cognitive rehabilitation, neuropsychology, throughout the region, making us one of the larger providers of physical psychology, and recreation therapy are provided medicine and rehabilitation in the country. as appropriate to meet patient and family needs. CARF Accredited Programs
• Inpatient Rehabilitation Program • Stroke Specialty Program • Brain Injury Specialty Program • Interdisciplinary Pain Program
• Brain Injury and Spinal Cord Outpatient • Spinal Cord Specialty Program Medical Rehabilitation Program Average Length of Stay (In Days) 19 2018 2016 2017 Stroke (Q1) 18 18 18 18 Brooks Nation BROOKS 1.80 1.86 1.83 Case Mix Index 17 Nation 1.55 1.56 1.58 Functional Score at Admission BROOKS 44.38 41.61 42.92 Functional Score at Discharge BROOKS 65.03 60.52 66.81 2016 2017 2018 (Q1) Average Age BROOKS 68 68 66 BROOKS 52% 51% 54% Male Nation 52% 52% 52% Discharge BROOKS 48% 49% 46% Most patients who receive intensive, inpatient therapy in our stroke Female Nation 48% 48% 48% program are admitted from a trauma center or acute care hospital. Others come from skilled nursing facilities or home. Prior to their injury, most survivors were living at home, driving and working or actively enjoying their community. Following discharge, patients are returned to home/ community, skilled nursing care, or readmitted to acute care due to Functional Outcomes complications or other factors. At discharge, patients who suffer from a stroke usually can complete activities of daily living, including getting dressed, walking and getting in and out of bed with moderate Discharge to Home assistance. The level of assistance required will vary by 65% person depending on the severity of the stoke and 62% Brooks 61% Nation dysfunction and any other existing medical conditions. 60% 60%
57%
Percent of Highly Complex Stroke Patients 2016 2017 2018 (Q1) Patient Experience 4% 2018 (Q1) Out of 100 12% 2016 2017 2018 (Q1)
Customer Service Rating 92.3 92.3 89.5 4% Nation 2017 Brooks Likelihood of 11% recommending 95.2 95 93.4 Brooks to others
4% 2016 Our Primary focus at Brooks is to provide the highest quality, personalized 8% clinical care. Spinal Cord Injury Program Outcomes Report 2018
Brooks Rehabilitation Hospital is part of the Brooks Rehabilitation system of care, a post-acute provider of neuro-rehabilitation for over 45 years. Brooks Rehabilitation Hospital focuses on Our 160-bed acute, inpatient rehabilitation hospital offers a full comprehensive, patient-centered care. Private continuum of services, including physical medicine rehabilitation nursing, rooms foster family participation in treatment, neuropsychology, occupational therapy, physical therapy, speech care, and education. We provide a full therapy, cognitive rehabilitation, and recreation therapy. Our onsite continuum of specialized care to treat the innovative Neuro Recovery Center, aquatic program, and wheelchair emotional, medical, and physical consequences clinic with pressure mapping technology ensures the latest evidence- of a life-altering injury or illness. Services based treatments. We treat a wide range of injuries, and illnesses, include hospital level care and rehabilitation including; stroke, mild to catastrophic brain injuries, spinal cord injuries, medicine, Helen’s House for family neurological disorders, amputation, chronic pain, and orthopedic accommodations, support groups, wheelchair conditions. A hospital level of care is available for pediatric, adolescent, and adult patients. Recovery and treatment at Brooks beyond the clinic, home care, outpatient therapy, neuro hospital may include skilled nursing care, home care, outpatient therapy, recovery gym, research, wellness programs, day treatment, vocational rehabilitation, adaptive sports and recreation, adaptive sports and recreation, aphasia center, assisted living/memory care and community wellness programs. and BI Clubhouse.
Brooks Rehabilitation offers an extensive range of specialized services to Within the hospital, patients receive 24-hour reduce impairment and disability and improve the quality of life. Our medical care with daily physician oversight and programmatic structure includes CARF-accredited specialty units for nursing care. They receive a minimum of three stroke, brain injury, pediatrics, pain, and general rehabilitation. hours of therapy, five days a week, including physical, occupational, and speech therapies. Each year we treat over 3,000 inpatients and over 28,000 outpatients Cognitive rehabilitation, neuropsychology, throughout the region, making us one of the larger providers of physical psychology, and recreation therapy are provided medicine and rehabilitation in the country. as appropriate to meet patient and family needs. CARF Accredited Programs
• Inpatient Rehabilitation Program • Stroke Specialty Program • Brain Injury Specialty Program • Interdisciplinary Pain Program
• Brain Injury and Spinal Cord Outpatient • Spinal Cord Specialty Program Medical Rehabilitation Program Average Length of Stay (In Days) 2018 21 21 21 Spinal Cord 2016 2017 (Q1) Brooks BROOKS 1.91 1.84 1.81 19 Nation Case Mix Index Nation 1.59 1.61 1.59 18 18 Functional Score at Admission BROOKS 51.71 51.21 51.49 Functional Score at Discharge BROOKS 71.38 71.52 72.61 2016 2017 2018 (Q1) Average Age BROOKS 60 60 63 BROOKS 59% 58% 52% Male Nation 59% 58% 60% Discharge BROOKS 41% 42% 48% Most patients who receive intensive, inpatient therapy in our SCI Female Nation 41% 42% 40% program are admitted from a trauma center or acute care hospital. Others come from skilled nursing facilities or home. Prior to their injury, most survivors were living at home, driving and working or actively enjoying their community. Following discharge, patients are returned to home/ community, skilled nursing care, or Functional Outcomes readmitted to acute care due to complications or other factors. At discharge, patients who suffer from a spinal cord injury or illness usually can complete activities of daily living, including getting dressed, walking, and getting in and out of Discharge to Home bed with moderate assistance. The level of assistance 75% required will vary by person depending on the severity of the Brooks 68% 68% 68% spinal cord injury or dysfunction and any other existing 65% 66% Nation medical conditions.
Percent of Highly Complex Spinal Cord Patients 2016 2017 2018 (Q1) Patient Experience 5% 2018 (Q1) Out of 100 2016 2017 2018 (Q1) 4% Customer Service Rating 93.6 92.7 95 5% Nation 2017 Brooks Likelihood of 6% recommending 96.8 96.6 96.3 Brooks to others
5% 2016 10% Our Primary focus at Brooks is to provide the highest quality, personalized clinical care. Program for Adolescents and Children Outcomes Report 2018
Brooks Rehabilitation Hospital is part of the Brooks Rehabilitation system Brooks Rehabilitation Hospital focuses on of care, a post-acute provider of neuro-rehabilitation for over 35 years. comprehensive, patient-centered care. Private Our 160 bed acute inpatient rehabilitation hospital offers a full continuum rooms foster family participation in treatment, of services, including physical medicine, rehabilitation nursing, care, and education. We provide a full neuropsychology, occupational therapy, physical therapy, speech continuum of specialized care to treat the therapy, cognitive rehabilitation, and recreation therapy. Our onsite emotional, medical, and physical consequences innovative Neuro Recovery Center, aquatic program, and wheelchair clinic with pressure mapping technology ensures the latest evidence of a life-altering injury or illness. Services based treatments. We treat a wide range of trauma, injuries, and include hospital level care and rehabilitation illnesses, including stroke, mild to catastrophic brain injuries, spinal cord medicine, Helen’s House for family injuries, neurological disorders, amputation, chronic pain, and orthopedic accommodations, support groups, wheelchair conditions. A hospital level of care is available for pediatric, adolescent, clinic, home care, outpatient therapy, neuro and adult patients. Recovery and treatment at Brooks beyond the recovery gym, research, wellness programs, hospital may include skilled nursing care, home care, outpatient therapy, and adaptive sports and recreation. day treatment, vocational rehabilitation, adaptive sports and recreation, and community wellness programs. Within the hospital, children receive 24-hour medical care with daily physician oversight and Brooks Rehabilitation offers an extensive range of specialized services to nursing care. They receive a minimum of three reduce impairment and disability and improve the quality of life. Our hours of therapy, five days a week, including programmatic structure includes CARF-accredited specialty units for physical, occupational, and speech therapies. stroke, brain injury, pediatrics, pain, and general rehabilitation. Cognitive rehabilitation, neuropsychology, Each year we treat over 3,000 inpatients and over 25,000 outpatients psychology, and recreation therapy are provided throughout the region, making us one of the larger providers of physical as appropriate to meet patient and family medicine and rehabilitation in the country. needs. CARF Accredited Programs
• Inpatient Rehabilitation Program • Stroke Specialty Program • Brain Injury Specialty Program • Interdisciplinary Pain Program
• Brain Injury and Spinal Cord Outpatient • Spinal Cord Specialty Program Medical Rehabilitation Program Average Length of Stay (In Days) 2015 2016 2017 25 Adolescents and Children 23 23 Brooks Functional Score at Admission BROOKS 41.5 42.3 46.9 15 16 15 Similar Facilities Functional Score at Discharge BROOKS 62.5 58.8 65.6 0 to 3 BROOKS 6% 16% 10% 3+ to 5 BROOKS 9% 13% 6% 2015 2016 2017 Age Groups 5+ to 7 BROOKS 8% 4% 12% 7+ to 10 BROOKS 12% 7% 12% Older than 10 BROOKS 65% 60% 61% Discharge Most patients who receive intensive, inpatient therapy in our pediatrics program are admitted from a trauma center or acute care hospital. Others come from skilled nursing facilities or home. Prior to their injury, most children were living at home and enjoying Functional Outcomes their home environment. Following discharge, pediatric patients are returned to home/community or readmitted to acute care due At discharge, children who suffer a debilitating injury or to complications or other factors. illness usually can complete activities of daily living, including getting dressed, walking, and getting in and out of bed with moderate assistance. The level of assistance required will vary by person depending on the severity of the Discharge to Home illness or injury and any other existing medical conditions. 91% 89% 88% Brooks 87% Similar Facilities 85% 83% Length of Stay Efficiency 2015 2016 2017
1.61 Patient Experience 2017 1.42 Out of 100 Similar Facilities 2016 2017 2018 (Q1) Brooks 1.48 Customer Service 92.9 86.2 100 2016 Rating 1.29 Likelihood of recommending 92.7 86.5 100 Brooks to others 1.65 2015 1.87 Our Primary focus at Brooks is to provide the highest quality, personalized clinical care. Pain Rehabilitation Program Outcomes Report 2018
Brooks Rehabilitation is a post-acute system of care providing rehabilitation services for over 45 years. Our system includes a 160- For over 30 years, Brooks has offered a Pain bed rehabilitation hospital, skilled nursing, home care, outpatient therapy, Rehabilitation Program to treat patients suffering research, physician group practice, assisted living/memory care, research and robust community and wellness programs. We treat a wide from chronic pain. This intensive day treatment range of injuries and illnesses, including; stroke, mild to catastrophic program is staffed by an expert team including a brain injuries, spinal cord injuries, neurological disorders, amputation, chronic pain, and joint replacement, and other orthopedic conditions. physician, case manager, psychologist, and physical and biofeedback therapists. Common Brooks Rehabilitation offers an extensive range of specialized services to conditions that may result in chronic pain and might reduce impairment and disability and improve the quality of life. Our specialty programs include stroke, brain injury, pediatrics, pain, benefit from this program include arthritis, neurology, and general rehabilitation. fibromyalgia, back pain, and neuropathic pain. Each year we treat over 3,000 inpatients and over 28,000 outpatients throughout the region, making us one of the larger providers of physical medicine and rehabilitation in the country.
CARF Accredited Programs
• Inpatient Rehabilitation Program • Stroke Specialty Program • Brain Injury Specialty Program • Interdisciplinary Pain Program
• Brain Injury and Spinal Cord Outpatient • Spinal Cord Specialty Program Medical Rehabilitation Program Reduction in Opiate Use Dealing with pain can often cause a reliance on opiates and 2015 - 2017 Pain Rehabilitation Program Average medications. The Pain Rehabilitation Program teaches patients how to
Average Patient Days BROOKS 23 manage and reduce pain with decreased or eliminated use of narcotics Average Age BROOKS 47 and other medications. Male BROOKS 52% Female BROOKS 48% Opioid use by Patients Patients outside Jacksonville BROOKS 68% 64%
Patients outside Florida BROOKS 47%
* We do not treat pediatric patients, although we do provide single services for children. 21% Participant Diagnoses At Admission At Discharge
47% Low Back Program Completion 15% Leg Although intensive, the majority of people beginning the Pain 13% Arm Rehabilitation program successfully complete the entire curriculum. 10% Complex Regional Pain Syndrome Only 3 patients in the past 15 years have had to be transferred to inpatient for non-pain related medical complications. 100% of patients 9% Neck are discharged to home. 3% Fibromyalgia
3% Other Average Improvement by End of Program
79% Decrease in Anger Patient Experience 64% Decrease in Depression 96% would recommend the pain rehabilitation 57% Decrease in Anxiety program to others 40% Decrease in Pain Outpatient Therapy Outcomes Report 2017
At Brooks Rehabilitation, we have 34 outpatient Brooks Rehabilitation Hospital is part of the Brooks Rehabilitation system clinics serving the greater Jacksonville area and of care, a post-acute provider of neuro-rehabilitation for over 45 years. the Tampa and Orlando markets. These clinics Our 160 bed acute inpatient rehabilitation hospital offers a full continuum of services, including physical medicine rehabilitation nursing, offer physical, occupational, and speech therapy neuropsychology, occupational therapy, physical therapy, speech for a wide range of patients, including those therapy, cognitive rehabilitation, and recreation therapy. Our onsite experiencing everything from minor sprains to innovative Neuro Recovery Center, aquatic program, and wheelchair traumatic injuries. Brooks also serves specific clinic with pressure mapping technology ensures the latest evidence- populations through our specialty clinics, based treatments. We treat a wide range of injuries, and illnesses, including the Center for Sports Therapy, Low including; stroke, mild to catastrophic brain injuries, spinal cord injuries, neurological disorders, amputation, chronic pain, and orthopedic Vision Center, Neuro Recovery Center, Balance conditions. A hospital level of care is available for pediatric, adolescent, Center, Motion Analysis Center, and Pediatric and adult patients. Recovery and treatment at Brooks beyond the Centers. hospital may include skilled nursing care, home care, outpatient therapy, day treatment, vocational rehabilitation, adaptive sports and recreation, assisted living/memory care and community wellness programs. Outpatient 201 201 201 5 6 7 Brooks Rehabilitation offers an extensive range of specialized services to Therapy reduce impairment and disability and improve the quality of life. Our Average Visits BROOKS 11 10 11 programmatic structure includes CARF-accredited specialty units for Average Age BROOKS 51 50 52 stroke, brain injury, pediatrics, pain, and general rehabilitation. Male BROOKS 40% 42% 42% Female BROOKS 60% 58% 58% Each year we treat over 3,000 inpatients and over 28,000 outpatients throughout the region, making us one of the larger providers of physical medicine and rehabilitation in the country. Patient Experience Our primary focus at Brooks is to provide the highest CARF Accredited Programs quality, personalized clinical care. • Inpatient Rehabilitation Program • Stroke Specialty Program Patient Satisfaction – Overall: 94.2% • Brain Injury Specialty Program • Interdisciplinary Pain Program • Brain Injury and Spinal Cord Outpatient • Spinal Cord Specialty Program Patient Satisfaction – Likelihood to Recommend: 94.6% Medical Rehabilitation Program