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Antonio Huertas on Mapfre Acclaim Fosun Geopolitical MDS MAGAZINE ENGLISH VERSION #9 SUMMER 2016 ANTONIO HUERTAS ACCLAIM FOSUN GEOPOLITICAL ON MAPFRE “Mr Singapore” Chinese group on the RISKS Global business success success story insurance “super highway” Beware of the new with society at its heart world order E m excl u s i vo n o L ISB OA : A v. da L ibe r d a d e , 2 04, r / c PORTO: Av. da B o avis ta, 3 523, E d ifíc i o A v i z www. ro s aet eixe i ra.pt WITH UNLIMITED OPTIONS, HOW DO YOU CHOOSE? Last year alone, we landed at nearly 2,000 airports in more than 100 different countries, often with just hours’ notice. With NetJets, the destinations within reach are limited only by your imagination. This is unparalleled access. Only NetJets. NETJETSEUROPE.COM +44 (0)203 811 3701 Rua Pedro Homem de Melo, 85 4150-599 Porto PORTUGAL Tel +351 220 991 485 [email protected] www.jesuspeiroporto.pt www.facebook.com/jesuspeiroporto All aircraft offered by NetJets® Europe are operated by NetJets Transportes Aéreos S.A., an EU air carrier. AF TRZ FULLCOVER Portugal 220x280.indd 1 6/7/16 21:25 WITH UNLIMITED OPTIONS, HOW DO YOU CHOOSE? Last year alone, we landed at nearly 2,000 airports in more than 100 different countries, often with just hours’ notice. With NetJets, the destinations within reach are limited only by your imagination. This is unparalleled access. Only NetJets. NETJETSEUROPE.COM +44 (0)203 811 3701 All aircraft offered by NetJets® Europe are operated by NetJets Transportes Aéreos S.A., an EU air carrier. MDS Magazine Director José Manuel Fonseca Editorial Committee Ângela Fonseca Jacqueline Legrand Liliana Baptista Paula Rios Susana Neiva Contributors Adrian Ladbury Alain Simon Anthony Lim Corey Gooch Daniel O’Connell David Anderson Gustavo Quintão International SOS / Control Risks Iulia Simon John Bugalla Jorge Luzzi José Ribeiro Karen Jenner Paulo Varela Pedro Castro Caldas Prakash Ratilal Rob Hough Title FULLCOVER Author MDS Group Edition Number 1st edition (Fullcover 9) Publisher MDS Corretor de Seguros, S.A. Av. da Boavista 1277/81, 1º, 4100-130 Porto, Portugal mdsinsure.com Place of Publication Porto Date of Publication July 2016 Circulation 2500 Design Studio Dobra Cover Photo Pedro Lobo Printing & Finishing Lidergraf Sustainable Printing Legal Deposit 374241/14 ISSN 2183-6787 Partner 4 fullcover Editorial We are delighted to bring another issue of FULLCOVER, the MDS Group’s magazine, to a close. It is distributed in many different countries and is today a benchmark publication on the international market. New for this issue is the fact that instead of a bilingual issue, we are actually publishing two separate versions, one in English and one in Portuguese, the fourth most-spoken language in the world and of which the group is extremely proud. We believe that by doing so we have made the magazine easier to read, as well as improving the graphic and design quality. António Huertas, Chairman and CEO of the MAPFRE Group features prominently in this issue. Our team had a very interesting conversation with him in which he shared his considerable knowledge and enthusiasm for the extraordinary mission that MAPFRE has been engaged in around the world. We bring you first-hand the impressive story of growth of Fosun Group, with special emphasis on the interview with the President of Fosun Insurance Group, Lan Kang, and the President of Fidelidade, the Group company in Portugal, Jorge Magalhães Correia. The issue contains a number of articles that I would like to draw your attention to in particular: the one about Acclaim, Brokerslink’s partner in Singapore and its leader Anthony Lim, a friend and outstanding figure in risk and insurance in Asia; our traditional dossier, which in this issue focuses on geopolitical JOSÉ MANUEL FONSECA → MDS Group CEO risk; the importance given once again to Risk Management and ERM; and lastly the first-hand unveiling of the MDS Group’s new image on the market. See it on pages 146 and 147, where you can also read about the continuous innovation in our company and our non-stop growth and expansion. And if you think this issue is special, wait till you see the next one, when we will be celebrating the tenth anniversary of this unique project! WE WILL BE THERE! 5 MDS Magazine 44 FOSUN On the insurance superhighway Lan Kang: Fosun playing the long game Jorge Magalhães Correia: Fidelidade – going from strength to strength 64 EVADING INSURANCE C PREMIUM TAX ERRORS By Karen Jenner 9 ANTONIO HUERTAS MAPFRE’S Chairman and CEO 68 GEOPOLITICAL RISKS DOSSIER 22 PEDRO CAMPOS When the news is writing a page of History Managing and mitigating the evolving threat of terrorism Sailing, risk and passion Travel security and crisis management Geopolitical risk: what products & coverages? New ideas for tackling geopolitical risks in 29 PEDRO MACEDO business Geopolitical overview Remembering 91 RIO 2016: 30 ACCLAIM INSURANCE MANAGING RISK IN BROKERS THE OLYMPIC GAMES The pursuit of a dream Singapore insurance market: facts & figures A view by Jorge Luzzi Singapore by Anthony Lim 95 ERM Alessandro di Felice: a new model for risk management ERM: giving your firm a strategic edge 6 fullcover 104 FRANÇOIS SETEMBRINO Remembering 107 BROKERSLINK 152 THE BRAZILIAN Jirina Nepalova: an example of top expertise HEALTHCARE MARKET in the insurance industry Brokerslink in Africa: Ghana and Tanzania By Gustavo Quintão Brokerslink: from idea to reality – a transformation story Brokerslink news 156 ACE AND CHUBB MERGER 126 ANGOLA: PRESENT Growth, discipline, innovation and service top AND FUTURE of agenda for the new Chubb Veronique Brionne on Chubb Iberia By Paulo Varela 134 162 TRIVIA: THE BAGHDAD A VISION OF (AND RAILWAY FOR) MOZAMBIQUE By Pedro Castro Caldas By Prakash Ratilal 166 READINGS 138 STEVE HEARN Building the broker of the future 139 MDS Jacques Goldenberg: from Egypt to Brazil, a route charted by passion Enrique Schoch: a sailor in the world of insurance The power of will: discover MDS's new brand MDS news 7 INTERVIEW WITH MAPFRE'S CHAIRMAN AND CEO ANTONIO HUERTAS From a Spanish company to a global insurer, MAPFRE epitomises how corporate ambition and success work hand-in-hand with a strong commitment to social responsibility. fullcover meets Antonio Huertas, MAPFRE's Chairman and CEO, to find out more about the company and what drives the man leading it. 9 MDS Magazine Antonio Huertas interviewed by Enrique Schoch and Paula Rios of MDS Group. It’s fascinating. When you start getting involved with insurance, you see how you are actually helping people, other companies, and your environment. I think that’s what makes us passionate about our job. 10 fullcover How did a man from Extremadura who What were your ambitions when you finished studied Law at University become the university? Chairman and CEO of MAPFRe? My vocation was clear: to work as a lawyer, and so I I studied Law, and wanted to be a lawyer. When I started an internship in a law firm. But things moved finished my studies, I did not know anything about slowly that way, so when I saw the advertisement I insurance or MAPFRE. I got the chance of working for mentioned earlier appear in the newspaper, I applied and MAPFRE on a trainee project after reading an article in I was selected for a MAPFRE trainee project. a newspaper that the company was looking for young When you start working in insurance, you do not really people with little knowledge about insurance. So, know where you will end up. My intention was to try to although it was not my first job option, in the end I was convince someone that I could work in the claims or legal thrilled to work in the world of insurance, and I have departments, but that never happened. ended up loving my work and feeling passionate about I was guided in another direction because they saw the job. other skills in me – most likely a vocation for learning. We have a great advantage in MAPFRE. It is a company It was an important time for the company and Spanish based on meritocracy and professional development society. There was the birth of business technology, which responds to our merits. The company trains us and changes in consumer consumption and much more helps us develop. Those who have the attitude and better open competition and the flexibility of the relationship use their chances, end up making the most of them. with the client. The Spanish insurance market was an Obviously, not everyone can become Chairman and exciting place. When I joined MAPFRE in 1988, it was CEO. In my case, I had mentors that helped me a lot the benchmark Spanish insurance company and it was including my predecessor as Chairman, who obviously clearly a very appealing challenge. My career has not decided and proposed to the board that I should take turned out as I originally envisaged, but there is nothing I the role. regret about it. At MAPFRE, relationships are very open and sincere, and so, after only three or four months of starting work, Is it true that most insurance professionals I was having meetings with the general manager. This begin their careers indirectly, but end up continues today. Working for MAPFRE gives people lots of being enthusiastic about the area? opportunities and advantages to grow and develop. I always say that ambition is important, it is not a Yes, it’s fascinating. When you start getting involved negative thing. But you need to use it in the best sense. with insurance, you see how you are actually helping Ambition is not about hindering others; it is the complete people, other companies, and your environment.
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