November 2018
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The Newsletter of the Army Residence Community VolumeThe 32 Number 11 Eagle November 2018 Moments Matter Glenn Nordin's experience page 10 Editor’s Notebook Inside The Eagle There is no end to items we need to become informed of routinely. Let’s clear the list: November 2018 Grace Newton gives me this heads-up: The 1 Front Cover: Town Hall Meeting on Tuesday, November 6th 2 Contents is phase 2 of our Strategic Planning Process. 2 Editor’s Notebook These are 2-hour education sessions by Brian 3 Birthdays and Passings Schiff. He will be educating us on senior living 3 Happy Birthday, U.S. Marine Corps trends. There will be two sessions. The first is 3 Veterans Day Observed! 9 a.m. – 11 a.m. in the Auditorium. The second 4-5 A Conversation with the CEO is from 2:00 – 4:00 p.m. in the Auditorium. 6 Library Residents are welcome to attend either 7 Traveling Treasures Thanks session. 8-9 How the Chapel Came to Be George McCall advises: The last day to 10-11 Dave Sanderson and Glenn Nordin contribute to the Employee Gift Fund for the 12-13 All in the Family presentation in mid-December, close to 13 WWI Centennial Ceremony Christmas, is December 5th. Please consider 14 Poetry Chronicling a Soldier’s Odyssey and make your donation for this time frame. 15 Wall Artist of the Month: Susan Richmond The monthly authorization is the best way to 16-18 November Activities routinely make this worthwhile gift. 19 November Movies 20 Eagle Luncheon: COL Roman Cantu The Eagle continues on the ARCNet with: Announcements American Revolution, 240 Years Ago Artist of the Month, Works for Display WWI Centennial: WWII: 75 Years Ago Help Bring Christmas to the ARC! ------------------------------------------------------------------------------------------------------ The visit by US The sign-up sheets for volunteers are on the Air passenger, easel by the bulletin board for Christmas author, and decorations. You may sign up for more than motivational one area if you wish. Please have your friends speaker Dave and neighbors join in also. Christmas at the Sanderson was ARC has been special over the years because an example of the the decorations in the High-Rise absolutely set connections at the a wonderful, ‘welcome home’ mood. ARC on several This year Bert Mitchell and Linda Sorber have levels. Dave stepped up. The best way to thank them is to knows our join in. The decorating begins Wednesday, 14 Director of November thru Tuesday, 20 November. Development Questions? Please contact Bert Mitchell, 210- Anna Sweeden 659-4762 or Linda Sorber at 210-646-5579. from her work with the American Red Cross. Dave visited and shared his story of a life- Please check the ARCNet Eagle for some threatening emergency causing him to be superlative articles, and a continuation of dedicated to a more resolute life. That theme things that you wished you knew. is certainly familiar to Glenn Nordin, a combat fighter pilot who was rescued at the absolute Thank you for giving me the privilege of being right moment. Please turn to page 10. the Editor. --- Kevin Scott 2 The Eagle November 2018 BIRTHDAYS AND PASSINGS EARLY DECEMBER BIRTHDAYS 01 Paul Roush NOVEMBER BIRTHDAYS 03 Meg Alexander 01 Helen Cooper 03 Steve Stevens 02 Marilyn Keller 05 Hatsie Meloy 03 Mary “Lou” Dobbs 03 Susan Richmond PASSINGS SINCE LAST ISSUE 03 Forrest Works Mr. Charles Burns September 26 05 Lawson Magruder Mrs. Ursuline Brunnemann October 6 07 Michael Foster Mrs. Marjorie Nichols October 20 07 Roscoe “Lamar” Hunt ---------------------------------------------------------- 09 Joseph Eikenberry 10 Al Older 10 George Viney 11 Frank Parker 11 Linda Bates 12 Joe Armistead 12 Doris Patterson 13 Martha Bangasser 13 Phyllis Jones 14 Orthus K. “OK” Lewis, Jr. 14 William Wakeland 15 Patricia McWilliam Saturday, 10 November, is the 243rd Birthday 16 Adalyn Mains of the United States Marine Corps 17 Peggy Houlahan 17 Iris Stricker • 11:30 a.m. – Complimentary birthday 18 Stanford Hickman cake in Front Lobby of High Rise 18 Anne Magruder 18 Glenn Nordin • 7:00 p.m. – San Antonio Marching 19 Joan Howey Band will perform in the Auditorium --------------------------------------------------------------------------------------------- 19 Melodye Jensen 19 Guinn Unger 21 Bambi Cranmore 22 Joe Gann 22 Ed Olson 24 Patricia Duttweiler 24 Philip Mallory 24 Bob Montgomery 24 David Dee 25 Donald Elliott 25 Fey Harris ARC VETERANS DAY CEREMONY – 25 Jim Klar FRIDAY, NOVEMBER 9TH 27 Dick Cape 28 Gary Halgunseth The ceremony will take place at 10:00 a.m. in 29 Whyllys Byrd front of the High-Rise flag pole. Immediately 29 Howard Deck following the ceremony, those in military 29 Dorothy “D.A.” Hankins uniform are requested in the Front Lobby for 30 Ruby Gratch photographs. Everyone is invited into the 30 Judith Rhone Auditorium for cake, coffee and punch. Military 30 Jo Ullmann uniforms or patriotic dress is encouraged. November 2018 The Eagle 3 A Conversation with the CEO more clearly to bring greater consistency to this process. We have also created options to KS: The ARC now has a new web site. assist residents in any area who want to downsize into a smaller unit for health or SF: Yes! This is an important step forward in financial reasons. reaching the next generation of Residents. Many prospective Residents bank online, rely KS: The Strategic Planning process has begun . on email, research travel plans and make reservations using a hotel website, and so on. SF: I’m glad you used the term ‘process.’ The Strategic Plan, normally forecasting goals and And they often judge the efficiency of a objectives for the next five years, is indeed a business according to the attractiveness and process that teams up the Board of Directors, function of the business’ web site. Grace our Residents, key service providers and Staff. Newton led this effort with support from Rob It’s inclusive. It can’t be done in a vacuum. I’m Gilley and our team and did a great job to bring sure most Residents would welcome the this online. Please give them your thanks after opportunity to add their opinion to “the way you’ve explored armyresidence.com. things are done.” Often our standard way of doing things is simply because that’s the way Of course, we are now working to upgrade the we did it yesterday, or last year. new version of the ARCNet for Residents, with the Roster, Daily Activities, and The Eagle! Let me turn the tables on you, for the sake of This feature should be completed within the an example. Has The Eagle always sent out a next few weeks. weekly online Eagle Extra, announcing coming events? How much does that cost? KS: The new Facility Dude program is up and running. KS: The Eagle Extra began in October 2016, so that the SF: Yes, WorxHub, the next generation of the newsletter could become a magazine-style paper. repair and maintenance program we knew as Facility Dude, is up and running. Please use it SF: A weekly online supplement is a for passing on requirements to Maintenance, significant upgrade. You did that by using a Info Systems, and Housekeeping. software already used by Communications, Marketing, and Resident Services, and by There are always times Residents should call distributing the Eagle Extra to Residents who the Front Desk for maintenance-related issues. have their own access to the internet. Absolutely to report a water leak, or a cottage or apartment fire alarm that’s making a noise This did not bring additional costs and didn’t like the battery is failing. But for routine type change the facility infrastructure. You didn’t work, please start using Workxhub. spend money intended elsewhere. By contrast, the Strategic Plan addresses things Moving forward we will use Workxhub to which require significant investment, multi-year improve our records and tracking of budgets, an increase in debt or fundraising, maintenance and trends to help us make and often it’s about new construction, proper, timely decisions. This will keep upgrades, or other modifications to our systems and equipment in good condition while infrastructure. That takes several years. allowing us to determine when things should be upgraded or replaced. The type of decisions the Strategic Plan process might consider, for example, is We also reviewed some pretty challenging whether our Lakeside campus should be issues regarding upgrades to apartments and expanded. And if so, how many more cottages both by existing and prospective cottages? Or with the Healthcare Center and residents. Our team has offered more Assisted Living, or Legacy Cottages, what structure to unit upgrades using a sliding scale upgrades should be incorporated into daily life, of cost-sharing between the ARC and the and thus our standards of living are raised. resident, defined current options and incentives 4 The Eagle November 2018 I’d like to conclude my point this way. When sponsored, Resident-run activities such as the ARC was opened in 1987, there was no Estate Sales and Traveling Treasures. There’s Chapel, no Wellness Center, no swimming several dimensions here: The generosity of pool, no Bistro, and no built up Lakeside the Residents donating the items, and the campus. There was no Library, or Computer many volunteer Residents who organize and Club facility, or putting green. manage this process. Again, this is impressive to the point of overwhelming. These came about after a need was realized, a plan was made, and the funds, be they Other events I participated in, or gladly noticed, operating funds, new debt, private donations or was the presentation by US Air landing in the Resident Council funds, were spent to build or Hudson passenger Dave Sanderson, who bring something new.