The GAO Review, Vol. 14, Issue 2, Spring 1979
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The ______ •~SPRING 1979 _________ REVIEW The ____ GAO Spring 1979 ___REVIEW Contents Volume 14 • Issue 2 1 FroID Our Briefease Fraud Task Force in Business The Many Aspects of Tax and Spending Limitation Proposals Word Ban in Ohio Briefing the Farmers Food Issues Newsletter Can No longer Provide an UPDATE Wider Audience for a GAO Publication Behind the Scenes for the Annual Report Mr. Staats Receives Plaque of Recognition Got an Idea? 4 New England ... It's Not Getting Older, It's Just Getting Better leslie Aronovitz, Valeria Gist, AI larpenteur, and Ray Wessmiller 16 A History of GAO's Buildings Marcia Anderson and Jeff Jacobs 18 Behind Loeked Doors Norman Steubenhoffer 21 The State of the Art ofProgralU Evaluation Clark C. Abt 26 Mission Analysis: A Response to the Taxpayer Revolt Barry W. Holman 30 How To Kill A Consultant Beryce W. Maclennan and Ted Sheppard 32 New Ideas GAO Can Use To Help Congress Make Deeisions Roger L. Sperry 36 Strategie Planning in GAO Gary Boss (USPS 064·250) i Contents 40 How a GAO Task Foree Beeame Metrie Experts J. Kevin Donohue 45 GAO's First Sunset Review: Deeiding Whether To Dismantle an Ageney Lawrence J. DyCkman 49 The New Challenge of Weapon System Reviews Norman C. Berman Computer Assisted l'elephone Interviewing Edward H. LaBelle and James H. Solomon I . i 56 Produetivity Appraisal-A New Look at Some Old Problem§ Bill Mandel 58 Using Multiple Evaluation Methods To Analyze Handgun Issues Theodore H. Saks 83 Information Aeeess in an Information Age Anne Farley 65 Earlier GSA Probe Found San Antonio Seandal Joe D. Quicksall, Charnel F. Harlow, Rudy J. Nobles 87 Using Broad Seope Auditing To Serve Management W.A. Broadus and Mary Simmons 70 Legislative Developments Judith Hatter 72 ReDeetions Jo Clark 74 GAO Staff Changes 78 New Staff Members 79 Professional Aetivities 85 Bookmark John M. Kamensky 88 Reporting on GAO Alumni Jo Clark ii GAO Review/Spring 1979 From Our Briefease Fraud Task Foree in investigators. Based on this analy called, and the Constitution offers Business sis, GAO expects to get a better feel little guidance on the scope of a for the kinds of fraud occurring and convention, how to choose repre GAO's Special Task Force for the its cost; resources needed to sentatives to it, how to define Prevention of Fraud and Abuse combat it; whether trends indicate operating procedures, or what to do received its first major publicity on that the weaknesses allowing fraud with the convention's product. December 4, 1978, when Comptrol to occur are in the delivery systems, Once again, we may be in the ler General Staats testified before the enabling legislation, or the middle of history in the making. the Subcommittee on Legislation of management systems controls; the Senate Appropriations Commit how agencies handle fraud cases; Word Ban in Ohio tee. The task force has been in the and actions needed to prevent spotlight ever since. Its most fraud, including what the agency is President Carter and Comptroller publicized activity is the toll-free now doing to detect it. General Staats are not the only fraud hotline (800-424-5454), estab ones trying to simplify the language lished at the suggestion of Sena The Many Aspeets their ,staffs use. The University of tors Jim Sasser of Tennessee and of Tax and Spending Cincinnati has declared a "war on Richard Schweiker of Pennsylvania. Limitation Proposals words," and administrators are In its first month (January 18 to being fined 25 cents if they use "in February 18, 1979), task force The increasing citizen unhappi put" and "feedback." Later in 1979 director Harold Stugart reported the ness with what is viewed as they expect to ban the words "inter hotline received 4,000 calls. They excessive government taxing and face," "bottom line," "utilize," "fa have resulted in about 2,300 written spending manifested itself initially cilitate," and "impact" used as a allegations which have been classi with the June 1978 California vote verb. The University hopes to help fied as to nature of call, agency and for Proposition 13. (See Volume 13, people recognize language devoid program involved, and geographic Issue 4, this section.) In the of meaning, and make them more location. Calls have come from 47 November 1978 elections, 13 States conscious of what they are writing. States and the District of Columbia, had tax or spending measures on We wish the University of Cincin and it appears 50 percent have their ballots, 15 measures in all. nati good luck with their crusade. some substance for audit or investi The Advisory Commission on Inter GAO staff beware! How many of gation. governmental Relations grouped you would be able to write a report Initial screening information has them: property tax reductions or without the words "utilize" or led the task force staff to establish rollbacks; State and lor local spend "faci I itate"? six categories for those against ing limits; and measures designed whom allegations have been to strengthen public fiscal account Briefing the Farmers ability. Ten of the 15 measures lodged. The categories are Federal Talk about timely reporting! passed. employees only, Federal employees Since the GAO staff study "Chang in conjunction with others, Federal Attention is now turning to ing Character and Structure of contractors or grantee organiza Federal spending-.,.as of March American Agriculture: An Over tions, corporate reCipients of Fed 1979, 28 of the required 34 States view" (CED-78-178), was issued on eral financial aSSistance, individual had petitioned the Congress to call September 26, 1978, the job's staff, reCipients of Federal financial as a constitutional convention to write particularly Ed Schaefer of CEO's sistance, and other individuals or an amendment requiring a balanced food coordination and analysis corporate entities. Federal budget. The drive recently staff, have been in the limelight. Ed Followup is scheduled on a lost some of its momentum, partial taped a half hour question and case-by-case baSis, and the GAO ly because rumblings from Capitol answer program which the CBS task force staff review allegations Hill make it clear that if such an radio network broadcast throughout with the applicable agency Inspec amendment were passed, many the major farm belt States, and was tor General. Followup on all cases spending cuts would be made in the also interviewed by the Maryland will be referred to either an agency $83 billion portion of the budget Public Broadcasting network's pro Inspector General, a GAO regional which goes to State and local gram "Up on the Farm." office, or a GAO audit division. In governments. As Senate Budget Things really got busy when the all cases, the task force will Committee Chair Edmund Muskie farmers arrived in Washington in monitor the status of the case. said, "That's not a threat, but arith February 1979. Ed, assistant direc While most attention has focused metic." tor Bill Gahr, and staff member on the toll-free hotline, the Fraud In addition to the somewhat Todd Weiss briefed the farmers and Task Force also evaluates the obvious financial repercussions various congreSSional legislative adequacy of the management con arising from passage and ratifica assistants. They took their show on trol systems in Federal agencies tion of such an amendment, the the road as briefings were held at and assesses the adequacy of the constitutional ramifications of the GAO, the Department of Agricul followup and corrective actions process itself are enormous. No ture, and on Capitol Hill. One brief taken on reports of auditors and such convention has ever been ing was filmed by a T.V. crew. Not GAO Review/Spring 1979 1 From Our Briefcase Even though the Report was shorter, it still required the pains taking attention of many staff. To recognize their numerous behind-the-scenes efforts, Mr. Staats asked participating staff to pose for a picture as he signed the Report. Knowing the offices these people represent gives an idea of the extent of work involved in pre paring and distributing the Annual Report. Staff are from the Office of the Assistant to the Comptroller General, the Office of Congres sional Relations, the Office of Information Management, the Of fice of Policy, and the Office of Publishing Services. By the way, this group accom Ed Schaeffer (far left), Todd Weiss (left) and Bill Garr (partially hidden) brief plished something very unusual in farmers. the Washington annual report to be down played was CEO director to the Program Analysis Division's world-the Comptroller General's Henry Eschwege's February 22nd eval uation staff. was one of the few, if not the only, testimony before the House Agri report published in January! cultural Committee. Behind the Seenes Mr. Staats Reeeives lor the Annual Report Food Issues Newsletter Piaque of Reeognition Can No Longer GAO's 1978 Annual Report was a slimmer volume with a new format. Mr. Staats attended the 7th Provide an UPDATE The chapters entitled "Highlights of Annual Conference of the American Activities," "Legislative Recom Association of Spanish-Speaking For the past 3 years, the CEO Certified Public Accountants in Las food coordination and analysis mendations," and "Financial Sav ings and Benefits" remain, but Vegas, Nevada, in November 1978. staff have published the Food He was pleased to receive a Plaque Issues Update, the only known pub those detailing the activities of each division are no longer included. of Recognition from the Associa lication to pull together information tion. Executive Director Daniel Ar on all aspects of food-nutrition, Instead, there is an appendix de scribing the major organizational chuleta of California recently sent farm issues, international trade, and Mr.