Franchise & Concession Review Committee Public Hearing January 11, 2021

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3 FRANCHISE AND CONCESSION REVIEW COMMITTEE

4 REMOTE PUBLIC HEARING

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8 MICROSOFT TEAMS CONFERENCE CALL

9 January 11, 2021

10 2:32 p.m.

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23 LH REPORTING SERVICES, INC. Computer-Aided Transcription 24 718-526-7100

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LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 2

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2 A P P E A R E A N C E S :

3 Mayor:

4 Alexis Blane

5 Office of the Mayor:

6 Benjamin Furnas

7 Corporation Counsel:

8 Sharon Cantor/ Amrita Barth

9 Office of Management and Budget:

10 Yvonne Quintian

11 Comptroller:

12 John Katsorhis

13 Bronx :

14 Martha Camille Sabio

15 Borough President:

16 Tonya Cantlo- Cockfield

17 Borough President:

18 Rosura Mendez

19 Borough President:

20 Allan Swisher

21 Borough President:

22 Lashay Young

23 Clerk:

24 Gregg Alleyne and Alexandre Stamoulis

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2 Speakers

3 Frank Rafaele

4 Marta Wolaver

5 Chase Noelle

6 Billy Barlow

7 Laura O’Dea

8 Maribel Araujo

9 David Cerron

10 Kimia Mahallati

11 Robert Carnevale

12 Millicent Souris

13 Shaniyat Chowdhury

14 Andrew Field

15 Nicholas Padilla

16 Mackenzie Wagoner

17 Jordan Wolff

18 Mary Mullally

19 Yarden Flatow

20 Candy Brokaw

21 Kellie QUarton

22 Perzy Jr

23 Courtney Brokaw

24 Belvy Klein/Aaron Broudo

25 Ari Kellman

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2 THE CLERK: Hello, this is Gregg

3 Alleyne, clerk for the FCRC. Before we

4 get started with today’s proceedings,

5 I'd like to confirm that everyone can

6 hear me clearly.

7 AUDIENCE: Yes.

8 THE CLERK: Today’s hearing is being

9 held via Microsoft Teams conference

10 call, and we ask that all attendees

11 announce their name for the record each

12 time they speak on the call, for ease of

13 transcription. If you are not speaking,

14 we ask that you mute your microphone to

15 avoid background noises during the call

16 --

17 MR. STAMOULIS: If I may just

18 interrupt for one moment. This is Alex

19 Stamoulis, I'm helping administer with

20 the call. I ask that you please mute

21 yourself unless you are a member on the

22 committee. I'm hearing a lot of

23 background noises. Again, I ask if you

24 are not a member of the committee,

25 please mute yourself.

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2 THE CLERK: Just to reiterate, we

3 ask that you mute your microphone to

4 avoid the background noises during the

5 call. Only one person should be

6 speaking at any given time, so either

7 myself or Alex will direct, should there

8 be any conflict.

9 FEMALE SPEAKER: Okay, so you want

10 me to mute, okay, I'll mute.

11 MR. STAMOULIS: Thank you.

12 FEMALE SPEAKER: Okay.

13 THE CLERK: Chair, we're ready to

14 begin.

15 MS. BLANE: Thank you. Good

16 afternoon, thank you all for being here.

17 My name is Alexis Blane, Chair of the

18 FCRC. The Franchise and Concession

19 Review Committee Remote Public Hearing

20 will now come to order. Will the Clerk

21 please call the roll?

22 THE CLERK: Mayor?

23 MS. BLANE: Here.

24 THE CLERK: Office of the Mayor?

25 MR. FURNAS: Ben Furnas, here.

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2 THE CLERK: Comptroller?

3 MR. KATSORHIS: John Katsorhis,

4 here.

5 THE CLERK: Corporation Counsel?

6 MS. CANTOR: Sharon Cantor. Present

7 for the calendar item number 1, Parks

8 item.

9 MS. BARTH: And Amrita Barth.

10 Present for calendar item number 2, the

11 DoITT item.

12 THE CLERK: Office of Management and

13 Budget?

14 MS. QUINTIAN: Yvonne Quintian,

15 here.

16 THE CLERK: President, Borough of

17 ?

18 MR. SABIO: Mirtha Camille Sabio,

19 present.

20 THE CLERK: President, Borough of

21 Brooklyn?

22 MS. CANTLO-COCKFEILD: Tanya Cantlo,

23 here.

24 THE CLERK: President, Borough of

25 Manhattan?

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2 MS. MENDEZ: Rosura Mendez, present.

3 THE CLERK: President, Borough of

4 Queens?

5 MR. SWISHER: Allen Swisher,

6 present.

7 THE CLERK: President, Borough of

8 Staten Island?

9 MS. YOUNG: Lashay Young, here.

10 THE CLERK: Representative from the

11 Department of Parks and Recreation?

12 MR. HAN: Alexander Han, here.

13 THE CLERK: Representative from the

14 Department of Information Technology and

15 Telecommunications?

16 MS. RICHARDS: Tanya Richards, here.

17 MS. BLANE: Thank you all. Welcome

18 to this Remote Public Hearing of the

19 Franchise and Concession Review

20 Committee. The hearing being conducted

21 today has been publicly advertised in

22 accordance with the City

23 Charter and Concession Rules of the City

24 of New York. We want to be sure that

25 anyone desiring to be heard, has an

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2 opportunity to do so. Due to the

3 anticipated volume of testimony for

4 today's hearing, we are asking all

5 persons wishing to speak to register

6 their name, affiliation, indicate which

7 calendar item they wish to testify on

8 and whether they are for or against said

9 item, and send that information to the

10 clerk via e-mail. Let me repeat that.

11 We are asking you today, if you wish to

12 speak today, to register your name and

13 affiliation and to indicate which

14 calendar item you wish to testify on and

15 whether you are for or against that

16 item. Please forward any information to

17 the clerk --

18 FEMALE SPEAKER: What's the e-mail?

19 MS. BLANE: If you give me just a

20 moment. Please send that information to

21 the clerk via e-mail at

22 [email protected] I'm

23 going to spell that out twice,

24 [email protected]

25 A-L-E-X-A-N-D-R-E dot S-T-A-M-O-U-L-I-S

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 9

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2 at --

3 MALE SPEAKER: You got to be kidding

4 me --

5 FEMALE SPEAKER: We can't understand

6 this --

7 (Whereupon, people are speaking

8 simultaneously.)

9 FEMALE SPEAKER: We can't hear you.

10 FEMALE SPEAKER: We can't understand

11 you.

12 MR. STAMOULIS: Unfortunately,

13 people are not muting themselves, people

14 will not be able to be heard clearly. I

15 ask again that everyone mute themselves.

16 We will repeat that e-mail address

17 several times and if you are unable to

18 e-mail, you will have an opportunity as

19 best possible, when time is allotted,

20 all right.

21 FEMALE SPEAKER: I don't think it's

22 the people un-muting, it's the people

23 entering the call.

24 MR. STAMOULIS: I'm going to --

25 MS. BLANE: Well, I can hear all of

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2 you very clearly. We are doing our

3 best, if you will work with us, we will

4 repeat information as often as we need

5 to, so that everybody gets the

6 information. Okay, e-mail address --

7 MALE SPEAKER: Can you say it and

8 spell it --

9 MS. BLANE: I will start over again.

10 Please mute yourself. Great, thank you.

11 I will say it and spell it

12 [email protected], I'm

13 going to spell it out twice, A-L-E-X.

14 MALE SPEAKER: Can you say it and

15 spell it.

16 MS. BLANE: Sir, please mute

17 yourself. I will start again

18 A-L-E-X-A-N-D-R-E. S-T-A-M-O-U-L-I-S @

19 mocs M-O-C-S. N-Y-C. G-O-V. Okay, one

20 more time with the spelling

21 A-L-E-X-A-N-D-R-E. S-T-A-M-O-U-L-I-S @

22 mocs M-O-C-S. N-Y-C. G-O-V.

23 [email protected], that

24 is the e-mail to which we request that

25 you send information stating that you

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2 wish to speak, please include your name,

3 affiliation and which calendar item you

4 wish to testify on and whether you are

5 testifying for or against it.

6 MALE SPEAKER: After Alexandre is a

7 dot?

8 MS. BLANE: -- we will use that to

9 a queue -- yes. We will use that

10 information to create a queue of

11 speakers, I'm sure you all already

12 realized there are many. After that we

13 will also be accepting testimony from

14 anyone who is unable to register by

15 e-mail, after those who have registered

16 have been heard.

17 MR. STAMOULIS: We're about to have

18 --

19 FEMALE SPEAKER: How do you spell

20 the word after "@"?

21 MS. BLANE: M-O-C-S --

22 FEMALE SPEAKER: Is that C as in

23 cat?

24 MS. BLANE: -- dot N-Y-C -- yes --

25 dot G-O-V.

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2 MR. STAMOULIS: We're about to have

3 another batch of callers to join the

4 call, so please stand by, we're just

5 going to repeat that information one

6 more time as to the e-mail address. For

7 all our new callers, you have joined the

8 FCRC public hearing and we are currently

9 midway -- currently starting the

10 hearing. I ask that you mute yourselves

11 upon joining the call; if you wish to

12 testify, please provide your name,

13 affiliation and the item on which you

14 wish to testify on, via e-mail, to

15 [email protected], that

16 e-mail again is

17 [email protected] and

18 it's spelled A-L-E-X-A-N, N as in Nancy

19 -- D-R-E. S-T-A-M-O-U-L-I-S @ mocs

20 M-O-C-S. N-Y-C. G-O-V. If you are

21 unable to register, we will be taking

22 all testimony or as much testimony as

23 possible for those unable to register

24 after all those who have registered have

25 been heard. Thank you very much for

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2 your time and consideration.

3 THE CLERK: Please note that we have

4 received written testimony for calendar

5 items number #1 and 2, which has been

6 circulated to the committee. In

7 anticipation of the high volume of

8 testimony for calendar item #1, calendar

9 item #2 will be heard first in order to

10 expedite the hearing process and provide

11 as much time as possible for testimony

12 on calendar item #1.

13 MS. BLANE: Please be aware, this

14 hearing is scheduled to end at 4 p.m.

15 Each speaker will be allotted

16 approximately three minutes. When you

17 testify, please re-state your name and

18 affiliation, if any. We will do our

19 best to make sure everyone has an

20 opportunity to speak, but if the hearing

21 ends before you are able to testify

22 orally, you may also submit written

23 testimony to the clerk, which will be

24 made part of the record and shared with

25 the committee. Any written submissions

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2 must be given to the clerk by close of

3 business today via e-mail to

4 [email protected]. Let me

5 spell that out; this is for written

6 submissions to the clerk by close of

7 business today. Those should be

8 directed to Gregg G-R-E-G-G-.alleyne

9 A-L-L-E-Y-N-E-@M-O-C-S. N-Y-C. G-O-V.

10 We will repeat that e-mail address at

11 the end of the hearing for those who

12 have not had time to testify.

13 Will the Clerk please call the

14 second calendar item.

15 THE CLERK: Department

16 of Information Technology and

17 Telecommunication, Calendar Item No. 2:

18 In the matter of the intent to seek

19 Franchise and Concession Review

20 Committee approval regarding a proposed

21 amendment to a cable franchise agreement

22 between the City of New York and Verizon

23 New York Inc. That will, among other

24 things, 1) extend the term of Agreement

25 for an additional three years, 2)

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2 require deployment of cable service at a

3 minimum of 500,000 residential dwelling

4 units not previously eligible for

5 standard installation, with at least

6 125,000 of such units being in certain

7 currently underserved Community

8 Districts, and 3) require deployment of

9 cable service to New York City Housing

10 Authority residential dwelling units not

11 previously eligible for cable service,

12 pursuant to schedules in the Amendment.

13 MS. BLANE: We will take testimony

14 from the public, but first I'd like to

15 ask the members of the Committee if they

16 have any statements.

17 MS. CANTLO-COCKFIELD: Yes, this is

18 Tonya Cantlo, from the Brooklyn Borough

19 President office. I have a statement.

20 Can you hear me?

21 MS. BLANE: Please proceed.

22 MS. CANTLO-COCKFIELD: Okay, thank

23 you. On behalf of the borough

24 president, I have submitted, as I

25 outlined in my digital divide report, to

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2 reducing the digital divide for the more

3 than 800,000 New Yorkers, who live in

4 households without internet, including

5 more than 100,000 school children, which

6 is why as a Franchise and Concession

7 Review Committee, considers an extension

8 of the expiration date of the Verizon

9 franchise agreement. I urge FCRC to

10 consider the impact this extension can

11 have on New York City public access

12 centers, which would otherwise be

13 negotiated with Verizon, as well as

14 Altice, Charter and RCN, to upgrade the

15 resources that come in exchange for

16 their very profitable use of the

17 Brooklyn public rights of way. With the

18 pending vote on and subsequent

19 discussion on quick extension, as a

20 member of the FCRC, I also realize the

21 important role that public access

22 resources had and are playing in the

23 virtual pivot in our communities, as an

24 important, if not overarching aspect of

25 this conversation. It is imperative

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2 that we work with cable franchises to

3 provide free or local broadbands to all

4 low income New Yorkers, models after

5 efforts such as Spectrum Internet Assist

6 and Altice Advantage Internet. With the

7 pandemic affecting all aspects of public

8 life, including healthcare, education

9 commerce, housing and the cultural art,

10 public access has been able to weather

11 the impact on millions of city residents

12 because of the terms negotiated more

13 than a decade ago. With an eye on the

14 future and the unforeseen challenges

15 contained where in, it is vital that

16 public access centers continue to have

17 the resources they need to amplify

18 community board voices, to support

19 freedom of expression and help New York

20 City thrive. That concludes my

21 testimony.

22 MS. MENDEZ: Hello, this is Rosura

23 Mendez from the Manhattan Borough

24 President's Office. On behalf of

25 Manhattan Borough President Gale Brewer,

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2 she wanted me to state that in the

3 matter of DoITT and Verizon, that MNM is

4 a very important part of the Verizon

5 franchise and she is also very concerned

6 about public access, television, as well

7 as access to all communities and

8 bridging that digital divide, thank you.

9 MS. BLANE: Thank you. Do any

10 additional members of the committees

11 have statements that they wish to make?

12 Will the clerk please call the next

13 person who wishes to testify.

14 MR. STAMOULIS: This is Alex

15 Stamoulis. Before we continue, I just

16 wanted to let you know, I'm admitting

17 another 20 people to the call, so we can

18 just be ready for that.

19 THE CLERK: Noted. Anthony Riddle,

20 please provide your full name and

21 affiliation for the record.

22 MR. RIDDLE: Good afternoon,

23 hopefully you can hear me. My name is

24 Anthony Riddle. I'm the senior vice

25 president for community media at BRIC

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2 Arts Media and I'm representing a joint

3 testimony from Brick Community Media,

4 Bronx Net, Manhattan Neighborhood

5 Network, Queens Public Television and

6 Staten Island Community Television. We

7 would like to thank the members of the

8 FCRC, DoITT and the Mayor's office and

9 City Council for all the hard work that

10 has gone into this agreement that is

11 before us today. The cable access

12 organizations' CAOs representing Bronx,

13 Brooklyn, Manhattan, Queens and Staten

14 Island has recommended approval of the

15 Verizon franchise contract amendment and

16 fully support the goals of building out

17 broadband services to underserved areas

18 of the city.

19 The agreement between the city and

20 Verizon is a step in the right direction

21 in achieving that goal. The CAOs

22 recognizes the urgency to decrease the

23 digital divide in our city and we have

24 always done our part on a

25 micro-community basis through cross

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2 training, education and service. If

3 anything, the conditions imposed upon us

4 all by the current pandemic make it

5 increasingly clear that connectivity is

6 not a luxury, but it is instead a

7 necessity for full civic engagement, for

8 access to vital services and for public

9 education. Since our world changed

10 dramatically with the event of the

11 pandemic, government hearings must be

12 attended virtually. Our teachers

13 struggle to reach students who may have

14 neither broadband nor devices beyond a

15 cell phone in the household. And

16 seniors who may not have fully joined

17 the digital age, to seek information

18 necessary for their health and well

19 being. New York's access center have

20 always stepped in, providing critical

21 resources technical support to our

22 communities. We have provided air-times

23 for the Department of Education so that

24 the television can be used for scheduled

25 classes on a daily basis. We have

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2 provided a platform for hearings such as

3 this, to provide access and availability

4 in poor and minority communities, we

5 have provided the resources, technical

6 support and access to audiences that has

7 kept organizations alive during this

8 difficult period, where in-person

9 attendance is highly restricted or

10 prohibited, we have provided resources

11 to help health care providers throughout

12 the pandemic, we have been a source of

13 information to the many ethnic

14 communities, whose interest is not

15 covered by mainstream media. The CAOs

16 are largely funded by (inaudible)

17 franchises, including Verizon. An

18 important aspect of this Verizon

19 agreement is to propose the extension of

20 the current contract for three years,

21 from July 2020 until July 2023. Should

22 the other cable franchises be similarly

23 extended, it will mean that the CAOs go

24 for much more than a decade without

25 change and its support levels and for

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2 capital and operating funds. Capital

3 funds are needed to keep pace with

4 technical development and equipment

5 replacement, amongst other things.

6 Operating funds have been deceasing

7 sharply over the past several years as

8 cable companies move subscribers from

9 cable TV to far more lucrative broadband

10 services. Services upon which the cable

11 brands do not have to pay a fee to the

12 city or the CAOs --

13 MR. STAMOULIS: Mr. Riddle, you're

14 approaching your time limit.

15 MR. RIDDLE: Okay, thank you. Let

16 me just wrap up by saying, none of us

17 foresaw the pandemic or the role we were

18 put in, serving so many communities, New

19 York's public access centers have been

20 essential to the digital pivot that has

21 kept our communities whole. We hope --

22 it is important to us that as these

23 changes are discussed and voted upon,

24 that the FCRC, that there is also a

25 discussion of the very important role

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2 public access resources are playing in

3 the virtual pivot by our community.

4 It's imperative that the City continue

5 to stay ahead of technology changes --

6 MR. STAMOULIS: Thank for your

7 testimony.

8 MR. RIDDLE: Okay, thank you very

9 much. I will submit the whole testimony

10 for the record.

11 MR. STAMOULIS: Thank you very much.

12 I'm going to submit further callers into

13 the hearing, for which I will be

14 reiterating our protocols. Thank you

15 very much and bear with me.

16 Hello, everyone, the FCRC public

17 hearing that is scheduled for January

18 11, 2021, you joined the middle of the

19 hearing. We're currently hearing

20 testimony on calendar item number 2,

21 Verizon. Calendar item number 1,

22 Rockaway, will be heard after Verizon.

23 We have a lot of public testimony queued

24 up for that item. I would ask that

25 everyone please mute your microphone, so

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2 those that are testifying can be heard

3 freely and we will be calling those of

4 you who have submitted your name and

5 detailed by e-mail specifically

6 instructed will testify first and for

7 those of you who have just joined and

8 not had a chance to register, we will be

9 doing our best to let you speak as soon

10 as those who have registered have

11 spoken. Thank you again very much for

12 your patience. We currently have 200

13 people on this call, so again I ask for

14 your patience and your kindness and we

15 work to get this hearing done, make sure

16 as many people have an obligated to

17 speak. If you are unable to speak

18 today, if we're unable to get to you in

19 time, you will be given the opportunity

20 to submit your testimony in writing by

21 e-mail; instructions on how to do so

22 will be provided at the end of the

23 hearing. Again, I ask everyone to mute

24 yourself and we will now continue with

25 this hearing.

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2 THE CLERK: Does anyone else wish to

3 speak on this calendar item?

4 MR. CRUSHNER: Yes.

5 THE CLERK: Please provide your full

6 name and affiliation for the record.

7 MR. CRUSHNER: Bruce Cushner

8 (phonetic), Deregulators.

9 THE CLERK: You can proceed with

10 your testimony Mr. Cushner.

11 MR. STAMOULIS: You have three

12 minutes to testify.

13 MR. CUSHNER: I've been telecom for

14 39 years. Deregulators are a consortium

15 of lawyers, experts and analysts. We --

16 on September 24th, we wrote a letter to

17 the mayor to basically say that the

18 franchise for Verizon should not be

19 renewed until they finish the complete

20 rollout of fiber of homes, which was

21 suppose to done by July 2014.

22 Ironically, the City has decided to do

23 pretty much what we wrote on the 24th.

24 We also wrote a second letter, most of

25 you don't know that there is a Verizon

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2 New York is a state utility, it is a

3 telecommunication fiberoptic wires a

4 title two common carrier wires that is

5 being put in and it's part of the

6 Verizon, New York 2019 annual report,

7 which is published by the state. The

8 state -- these annual reports show

9 billions dollars for subsidies of the

10 wireless division of Verizon, instead of

11 wiring New York. Between 2013 and '19

12 is when it was diverted to Verizon

13 Wireless to be built out and so there

14 was $5.3 billion that was transferred.

15 Moreover, the fiberoptic wires that are

16 being put in are being charged to local

17 phone customers that has been done for

18 the last 15 years. In fact, the average

19 customer paid $3,000, Now what's

20 wrongful, that's mild, is that nobody is

21 talking about the affordability. In

22 overseas the average person is paying --

23 in the Untied States we're paying 5 to

24 20 times more than they are for the

25 triple play or for the wireless

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2 services. The reason why this is

3 because these companies control the

4 wires and control the fees for all the

5 back hall. This has not been looked at

6 by the city at all and unfortunately --

7 so this means that in Europe they're

8 paying $30 for a 5G phone and for a

9 thousand gigs, while the '

10 are $90 and we're paying $150 for the

11 unlimited service. The triple pay in

12 Europe is about $30 to $40, the triple

13 play in the United States is averaging

14 at $210, so our testimony is we need

15 investigations, we need audits. We

16 brought letters to the mayor, we filed

17 with the city, we filed with the state

18 multiple times about this --

19 MR. STAMOULIS: One minute

20 remaining.

21 MR. CUSHNER: Thank you, I'm done.

22 MR. STAMOULIS: Thank you very much

23 for your testimony, sir. Again, I ask

24 everyone on the call, if you are not a

25 member of the committee, to please mute

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2 yourself. Thank you very much.

3 THE CLERK: Does anyone else wish to

4 speak on this calendar item? We have

5 now heard all testimony on this calendar

6 item.

7 MS. BLANE: Thank you. Will the

8 clerk please call the first calendar

9 item.

10 THE CLERK: New York City Department

11 of Parks and Recreation, Calendar Item

12 No. 1: In the matter of the intent to

13 award a concession for the renovation,

14 operation, and maintenance of three

15 outdoor cafes, one beach shop, and the

16 operation of up to twenty satellite

17 units along Rockaway Beach and

18 Boardwalk, in Queens, for a fifteen year

19 term, to Rockaway Beach Bazaar, LLC.

20 MR. STAMOULIS: Before we continue,

21 I'd just like to submit further callers

22 to hearings and reiterate the protocols,

23 bear with me one moment, thank you.

24 Hello; for everyone who has just joined

25 the call, my name is Alex Stamoulis and

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2 this is the January 11, 2021 FCRC

3 hearing, you are currently in the middle

4 of the hearing, having finish with the

5 presentation of calendar item number 2,

6 the Verizon matter, and now moving on to

7 the presentation of calendar number one,

8 the Rockaway matter, a matter of

9 significant public interest. I

10 understand a lot of you want to testify

11 on this item, I would ask that everyone

12 please mute themselves now, unless you

13 are a member of the committee, so that

14 we can make sure that those of you who

15 would be testifying very cleanly and

16 clearly as previously mentioned,

17 speaking of this hearing, we have asked

18 all people, if you're testifying, to

19 register by e-mail with your name and

20 affiliation. If you just joined the

21 call and you're looking to testify --

22 again, I ask everyone to please mute

23 themselves, thank you. If looking to

24 testify and are unable to register, we

25 will be trying to accommodate as many

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 30

1

2 people as possible, after we've gone

3 through everyone who has registered, if

4 you're unable to testify before the

5 close of the hearing at 4 o'clock today,

6 we will be providing an e-mail address

7 for you to provide your testimony in

8 writing and all written testimony will

9 be made part of the final record and

10 provided to the committee for review.

11 Thank you very much for your kindness

12 and consideration and cooperation, as we

13 work this massive hearing with currently

14 200 people on the call, again thank you.

15 MS. BLANE: Thank you. We will take

16 testimony on the Rockaway Beach matter

17 from the public, but first I ask the

18 members of the committee if they have

19 any statements?

20 MR. SWISHER: This is Allen Swisher

21 from Queens BP's office, I have some

22 short remarks.

23 MS. BLANE: Okay.

24 MR. SWISHER: May I proceed? Okay,

25 thank you. So I had the opportunity to

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 31

1

2 review some of the written testimony

3 that was submitted prior to this hearing

4 and I know that we're going to hear a

5 lot more today and I just want to say

6 that I hope the Parks Department can and

7 will respond to some of the valid

8 concerns that folks have raised about

9 the selection process and the potential

10 impact of this agreement on existing

11 vendors. In the local businesses in the

12 Rockaways, particularly vendors near the

13 beach have faced incredible hardship

14 after Hurricane Sandy and were crucial

15 partners in efforts to build back and

16 now with COVID-19, these businesses need

17 all the support they can get and I hope

18 they can count on the Parks Department

19 to work as a partner, other than as a

20 potential hindrance to their success, so

21 with the new administration in place

22 under President . I'd

23 invite the Parks Department to work with

24 our office to insure that this happens,

25 generally to make sure that the public

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 32

1

2 feedback that they receive today is

3 meaningfully considered. Now, with that

4 being said, I also want to note that

5 after the Parks Department announced

6 there selection of Rockaway Beach Bazaar

7 to the concession agreement, I did have

8 an opportunity to speak with proprietors

9 who confirmed to me their commitment to

10 local hiring and as part of that

11 commitment, would be an effort to bring

12 back as many of the current vendors in

13 full and to give them a first look of

14 re-upping their leases and I just want

15 to state that I take them at their word

16 on that and I hope and expect to live up

17 to that commitment should Parks finalize

18 it, so thank you, I'm looking forward to

19 hearing from the public on this.

20 MS. BLANE: Thank you. Do any other

21 members of the committee wish to make a

22 statement? Hearing none, the Department

23 of Parks and Recreation indicated that

24 they wish to make a brief statement on

25 this concession item prior to public

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 33

1

2 testimony. Will the representative from

3 Parks please speak now.

4 MALE SPEAKER: Thank you very much

5 and good afternoon. Today, New York

6 City Parks brings before the FCRC, the

7 license agreement that has been

8 negotiated with Rockaway Beach Bazaar

9 LLC, for the operation of various food

10 and beverage concessions at Rockaway

11 Beach, beginning in the summer of 2021.

12 The prior license agreement for this

13 concession has expired and in

14 re-soliciting, Parks received several

15 proposals. It was a highly competitive

16 solicitation. In this case Rockaway

17 Beach Bazaar LLC had the highest rated

18 proposal. Rockaway Beach Bazaar

19 currently operates at nearby Jacob Riis

20 Beach under an agreement with the

21 National Park Service and has been there

22 for approximately five years. Their

23 proposal includes several improvements

24 and enhancements planned for this

25 concession, including a year-around

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 34

1

2 service at Beach 97th Street, free WiFi

3 on the boardwalk and the addition of new

4 locations that have been requested by

5 residents and vendors alike. For

6 example, stakeholders have requested an

7 inclusion of a new food concession in

8 the Arverne neighborhood of the

9 Rockaways and this one location where

10 our new concessioners plans to expand.

11 Importantly, Rockaway Beach Bazaar is

12 committed to inviting and has already

13 extended invitations to the sublicensees

14 from the prior season to return in order

15 to maintain the existing ambiance. In

16 evaluating the proposals, the selection

17 committee used the following criteria,

18 which was defined in a request for

19 proposals and in accordance with all the

20 FCRC rules. The first is to propose

21 capital improvements, investment and

22 designs, the second is the planned

23 operations, the third is operating

24 experience, the fourth is the fee offer

25 and the fifth is financial capability.

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 35

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2 While the solicitation was competitive

3 when considering all of these criteria,

4 Rockaway Beach Bazaar had the superior

5 proposal. New York City Parks looks

6 forward to partnering with our

7 concessionaire and continue to provide

8 high quality services for the public at

9 Rockaway Beach. Thank you for your

10 time.

11 MS. BLANE: Thank you. Will the

12 clerk please call the next person who

13 wishes to testify.

14 MR. STAMOULIS: Before we begin

15 testimony, I'm going to admit the final

16 batch of callers in and reiterate the

17 protocols. I will not be admitting any

18 more callers to the hearing after this

19 point, so if you are intending to leave

20 the call, please be aware of that fact

21 and please submit any further testimony

22 by writing, thank you.

23 THE CLERK: Each speaker will be

24 allotted three minutes. Please provide

25 your full name and affiliation for the

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 36

1

2 record.

3 MR. RAFAELE: Thank you very much.

4 My name is Frank Rafaele affiliation

5 Rockaway Glow (phonetic).

6 MR. STAMOULIS: I would ask everyone

7 on the call who is not Mr. Rafaele to

8 please mute yourself, we are currently

9 taking testimony, it is being timed and

10 you will have an opportunity to speak at

11 the earliest possible convenience.

12 MR. RAFAELE: Thank you very much.

13 I appreciate it. My name is Frank

14 Rafaele and I submitted these remarks as

15 well to the FCRC for their review. I am

16 a former New York City Parks employee

17 from the 1990's, when I worked as an

18 assistant for Parks commissioner Henry

19 Stern. I'm also a former and very

20 positively known concessionaire and I

21 recently held various food and beverage

22 contracts with New York City Parks and

23 produced millions in revenue and a great

24 experience for New York City visitors

25 and residents. I'm also a member of

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 37

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2 Rockaway Glow a response to this RFP.

3 We were not the highest rated proposer,

4 but we believed that we would've been,

5 had it not been for the personal bias of

6 two of the three members making up a

7 full 66.67 percent of the concession

8 committee and if we were the highest

9 rated of proposal, we would've reaped an

10 extra $3 million in the City of New York

11 and would have kept local operators

12 directly to this concession. As the

13 e-mail that I sent mentions, the overall

14 majority of concessions of this RFP had

15 -- indisputable and undeniable bias

16 against Rockaway Glow and there was no

17 way that a fair process could have been

18 carried through. The serious bias stems

19 from a multimillion dollar legal matter

20 that I have been dealing with that

21 directly relates to the New York City

22 Parks concession office and actually

23 directly relates to Alexander Han, whose

24 was on the concessions committee and who

25 also Director of Concession for New York

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 38

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2 City Parks. This legal matter is also

3 known to Sofia Filippone another member

4 of the three-person concession

5 committee, who also works in New York

6 Parks office and who works under the

7 direct supervision of Alexander Han;

8 even though she is listed as head of

9 this committee, she reports directly to

10 Mr. Han's. Over a year ago, I have

11 shown through whistle-blower complaints

12 the Parks concession office and directly

13 to Alexander Han via e-mail that the

14 actual Parks contributed --

15 MR. STAMOULIS: One minute

16 remaining.

17 MR. RAFAELE: -- a fraudulent

18 conveyance and a loss of three separate

19 multimillion-dollar license agreements

20 for a company that I was the founder of.

21 I also publically testified this in

22 front of this hearing and in front of

23 the and Alexander

24 Han and members of the concession was

25 also there and they saw it. Our

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 39

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2 proposal should have been evaluated in

3 the unpartial, impartial and unbiased

4 way and this case it did not happen and

5 New York City lost $3 million. At the

6 interview I was asked by the concession

7 committee, who is on the concession

8 committee and they wouldn't respond,

9 they said simply Parks employees and now

10 I know why this is not the normal

11 protocol. We request the reassurance of

12 this RFP with an emphasis on the review

13 of the submitted proposals by an

14 impartial and unbiased concession

15 committee, free of current biases and

16 conflicts. We believe the law, as I

17 mentioned in my e-mail in more detail

18 for the FCRC committee, is on our side

19 and we believe the that FCRC --

20 MR. STAMOULIS: I'm sorry, Mr.

21 Rafaele, you're out of time.

22 MR. RAFAELE: -- and if needed an

23 Article 78 petition in New York City

24 Court will agree with us. Thank you

25 very much and I appreciate the

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 40

1

2 opportunity to present.

3 THE CLERK: Martha Wolaver, please

4 provide your full name and affiliation

5 for the record.

6 MS. WOLAVER: My name is Martha

7 Christian Wolaver and I'm unaffiliated

8 with any particular organization, but

9 I'm a resident of the Rockaways. And

10 I'm calling because I was informed that

11 the Rockaway Beach Club, the previous

12 contract holders of the boardwalk.

13 Had not been granted their -- a

14 renewal of their contract, that instead

15 it had been rewarded to the Rockaway

16 Beach Bazaar. And I'm calling in as a

17 concerned citizen to say that the beach

18 club is an organization has been based

19 in and responsive to the Rockaway

20 community from its inception, they have

21 been here to support and employes

22 residents, including after Sandy, when

23 they participated in the rebuild with no

24 immediate profit for themselves and they

25 have largely been very instrumental in

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 41

1

2 revitalizing this area and in drawing in

3 many other businesses, inspiring them to

4 be able to open and making sure that

5 there would be enough of a market for

6 them to open because the Rockaway Beach

7 Club has made the boardwalk a special

8 destination. We are aware that there is

9 a COVID related budget shortfall that

10 the city is suffering from and this

11 feels like a really, essentially an

12 attempt to make up a small portion of

13 the shortfall on the backs of working

14 class New Yorkers, both those who are

15 currently employed by Rockaway Beach

16 Club, as well as those who have been

17 able to partake in these concessions

18 because they are reasonably priced.

19 There is no way, given how much

20 boardwalk concessions typically raised,

21 that Rockaway Beach Bazaar can have any

22 other objective then to significantly

23 raise rent and/or prices on the goods

24 sold on these concessions and so their

25 assurances that they would like to give,

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 42

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2 offer first refusal to the current

3 concessionaires, is pretty transparent.

4 Their word is not necessarily so

5 trustworthy nor is it an actual

6 contract. The only contract is one that

7 the Parks Department is able to award

8 and that one should go to the Rockaway

9 Beach Club. It will be so harmful to

10 this growing community and it will

11 really further contribute to the feeling

12 that New York City is -- community that

13 is solely for the affluent. These

14 vendors from Rockaway Beach Club have

15 nurtured these businesses and this

16 community and they should be granted the

17 opportunity to continue to bolster the

18 community and it's economic development

19 in a sustainable and realistic way.

20 Especially after they stuck it out this

21 summer during COVID --

22 MR. STAMOULIS: One minute left.

23 MS. WOLAVER: -- And they were

24 operating at a huge loss and it can only

25 be surmised as one of the big reasons

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 43

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2 they did that was to continue to support

3 their employees and the people of this

4 community and to give New Yorkers a safe

5 way to socialize outside in

6 unprecedented times please don't take a

7 step of pricing out these a meanly

8 valuable and deeply valued pillars of

9 the community for some extra revenue

10 that amounts to a drop in the bucket for

11 what New York City actually needs to

12 make up a shortfall, it will do much

13 more damage and cause much economic pain

14 there as well, thank you.

15 MR. STAMOULIS: Thank you for your

16 testimony.

17 THE CLERK: Chase Noelle, please

18 provide your full name and affiliation.

19 MR. NOELLE: Hey, my name is Chase

20 Noelle. I'm a resident of the Avrene on

21 the Rockaways and I'm calling to testify

22 against the new contract. My

23 affiliation is I'm an employee of

24 Rippers and I can just tell you on

25 firsthand that these businesses are here

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 44

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2 to serve the community, you know, I

3 watched them and being myself a member

4 of the community, you know, supporting

5 the locals, providing a safe place for

6 kids to hang out. I think we're aware

7 that the peninsulas and the underserved

8 community and the food and the drinks

9 are priced appropriately, so we can go

10 to a place that we can afford and I

11 think we all know that Brooklyn Bazaar

12 that these guys are trying to price us

13 out, how are they going to make up for

14 that money? Well, they're going to

15 charge a bunch of rent and they're going

16 to charge $11 for food, you know, it

17 makes New York City look bad, it's going

18 to inconvenience the community. They

19 helped, like what the previous lady

20 talked about, how they helped build up

21 the community after the Sandy, you know,

22 don't turn your back on that, we know

23 that these are good people. I can tell

24 you firsthand these are good people,

25 their heart's in the right place. The

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 45

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2 National Park, you guys are here to

3 support the people, let's not be money

4 grubbing, like she said, it's a drop in

5 the bucket, so you not really going to

6 like, make up your ends you lost during

7 COVID and I think a lot of people feel

8 really strongly about this. I just hope

9 you guys do the right thing. That's the

10 end of my testimony.

11 MR. STAMOULIS: Thank you very much

12 for your time.

13 MS. WOLAVER: You're welcome.

14 THE CLERK: Billy Barlow, please

15 provide your full name and affiliation

16 for the record.

17 MR. BARLOW: Hi, my name is Billy

18 Barlow. I am a New York City resident

19 and I am a restaurant consultant, I

20 worked in Manhattan, in Queens. I got

21 20 years of industry experience and I'm

22 here to testify against the Parks

23 Department intent to award a concession

24 agreement to Rockaway Beach Bazaar LLC,

25 by awarding the concession agreement to

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 46

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2 Rockaway Beach Bazaar, one group is

3 going to control the staff amount of

4 beach concessions from Beach 86, all the

5 way to their current operation at Riis

6 Bathhouse. I believe that one group

7 having witness essentially a monopoly on

8 beach concessions is not in the best

9 interest of the public, as the previous

10 person stated, the Bazaar charges much

11 higher prices at the -- well, the tenant

12 at the Riis Beach concessions charge

13 much higher prices then Caracas or Low

14 Tide or Rippers do. The current

15 tenants, Rockaway Beach Club, they're

16 made up of Rockaway residents as

17 managers and employees. They've been

18 valuable to the public and their

19 business has offered a product that is

20 affordable to many different economic,

21 you know, made of economic classes, if

22 you're someone like me that works in

23 restaurants, you can afford to go there

24 and if you got a family, you can afford

25 to go there. All three of these

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 47

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2 businesses provide a great atmosphere.

3 When Brooklyn Bazaar was first leasing

4 Riis, I was part of a company that was

5 considering subleasing space at their

6 concession and we declined to bid on a

7 space because of their business model--

8 MR. STAMOULIS: One minute

9 remaining.

10 MR. BARLOW: -- to talk about the

11 current proposal, $300,000 for rent is

12 unrealistic, given that the Rockaway

13 concessions are five or six-month

14 businesses. $300,000 needs to translate

15 to $3 million in revenue, many busy

16 Manhattan restaurants don't meet this

17 revenue, at least Brooklyn Bazaar can

18 not hold there subtenants from season to

19 season. Rockaway Beach Club has

20 provided a consistent experience during

21 their tenure, tenure and the Bazaar

22 group will not do that. I yield my

23 time, thank you for hearing me.

24 MR. STAMOULIS: Thank you.

25 THE CLERK: I just want to

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 48

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2 reiterate, each speaker will be allotted

3 three minutes for their testimony.

4 Laura, please provide your full name and

5 affiliation for the record.

6 MR. STAMOULIS: And I'm sorry, we

7 found the full name, Laura O'Dea,

8 apologies if I mispronounced that.

9 MS. ODEA: Hello, my name is Laura

10 O'Dea and I'm a Brooklyn resident. I'm

11 calling as a Brooklyn resident who

12 values the Rockaway beach in this

13 community. The small businesses like

14 Caracas are the soul of the city park

15 and that makes it a place where people

16 enjoy going in the summer. Brooklyn

17 Bazaar is, my experience, a business

18 that does not serve the community in any

19 way that New York needs. It's

20 incredibly overpriced, exclusive and

21 repetitive, taking away what is great

22 about New York. The rent proposed by

23 the Bazaar seems unforeseeable given the

24 beaches' capacity and traffic. It's my

25 understanding that other Bazaar

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 49

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2 locations have been having issues

3 staying successful recently. Replacing

4 the Rockaway Beach Club with this was a

5 disappoint as a New Yorker. Thank you,

6 I yield my time.

7 MR. STAMOULIS: Thank you.

8 THE CLERK: Maribel Araujo, sorry if

9 I mispronounced the name. Please

10 provide your full name and affiliation

11 for the record.

12 MS. ARAUJO: My name is Maribel

13 Araujo. I'm a Rockaway Beach resident

14 since 2013, former Rockaway Beach

15 concessionaire from 2011 to 2020, under

16 Rockaway Beach Club LLC and Currency for

17 Rocklarations (phonetic) and co-owner

18 Caracas Arepa Bar Hospitality Group

19 since 2003. I have been the managing

20 partner of Rockaway Beach Club LLC

21 through 2012 and therefore the New York

22 City Parks Department liaison. I was

23 born and raised in Venezuela and moved

24 to New York City in 2001. I established

25 my first restaurant in the East Village

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 50

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2 in 2003, growing to three restaurants by

3 2/20/08. In 2011, we were invited to

4 participate in the founding of the

5 Rockaway beach boardwalk concession by

6 Andrew Fields. We joined partners with

7 an outstanding and eclectic group of

8 decent food operators from different

9 backgrounds and successful restaurants

10 such as Roberta, Panehog(phonetic),

11 Rockaway Taco, et cetera. We created

12 Rockaway Beach Club LLC and jumped into

13 the unknown. The concession prior to us

14 was fully run snack bars, selling highly

15 processed junk food, wrapped in plastic

16 during inconsistent business hours with

17 no live entertainment. We were given a

18 mission and opportunity to activate the

19 concessions and transform them into a

20 gustatory destination, nothing fancy,

21 just really good, in keeping with the

22 people speech -- spirit of Rockaway.

23 The city scope was at the time was to

24 create reasons for New Yorkers to start

25 enjoying and utilizing the many other

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 51

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2 parts the city has to offer and create

3 an economy around them. We put Rockaway

4 Beach back on the map for many New

5 Yorkers and consistently this was to

6 engage with the community to put

7 measures in place that would balance the

8 interest of the visitors that the

9 peninsula started to receive. We

10 carefully created a group of additional

11 food operators, worked with local

12 organizations to capture local workers

13 and provided jobs for hundreds of

14 people, most of them local, every

15 summer. While never officially calling

16 it an incubator project, it was an

17 opening for many young entrepreneurs,

18 allowing their concepts on the boardwalk

19 --

20 MR. STAMOULIS: One minute.

21 MS. ARAUJO: -- they were surrounded

22 by experienced operators who improved

23 (inaudible) in an environment of pro

24 experimentation and innovation. Some of

25 them are as follow: Super Burrito, Two

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 52

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2 Dudes, The Creole Brothers, High 97,

3 Edible Island, Riss BBQ, Ciro's

4 Pizzeria. Several of these businesses

5 have since moved off the boardwalk and

6 are thriving still in Rockaway, many of

7 them are still with us. The success of

8 them was so apparent, it inspired the

9 principle of Rockaway Beach Bazaar LLC

10 and the Brooklyn Bazaar to do the same

11 in 2016 at Riss Park. We created a rich

12 music and performances featuring diverse

13 acts from across the spectrum, musical

14 styles and a healthy mix of local and

15 out of town talent, free to anyone on

16 the boardwalk open our expense. We saw

17 how people of all colors, races and ages

18 and economic backgrounds intertwine on

19 there patios and coexisted peacefully.

20 The diversity created at each concession

21 allowed for beachgoers ---

22 MR. STAMOULIS: I'm sorry, but

23 you're out of time.

24 MS. ARAUJO: Okay. Thank you.

25 MR. STAMOULIS: Thank you very much

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 53

1

2 for your testimony.

3 THE CLERK: David Laprad, please

4 provide your full name and affiliation

5 for the record.

6 MR. CERRON: I'm sorry, it's David

7 Cerron, I'm an assistant commissioner

8 for concession and audits and parks.

9 I'm just responding, just in regards to

10 the assertions made by Mr. Rafaele in

11 his statement. I just want to note that

12 the agency disagrees and we strongly,

13 strongly disagree with personal attacks

14 on the integrity of the members of this

15 selection committee for this source of

16 issue.

17 THE CLERK: Thank you. Kimia

18 Mahallati, please provide your full name

19 and affiliation for the record.

20 MS. MAHALLATI: Hello my name is

21 Kamia Mahallati. I'm not affiliated

22 with Rockaway, per se, I'm actually from

23 San Francisco, California, but I spent

24 time at the Rockaways and I have good

25 friends who own businesses there, as we

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 54

1

2 may be wondering why I care, even though

3 I don't live in Rockaway and that's

4 because this issue is bigger than just

5 this one contract. In San Francisco, we

6 have also suffered the traumatic effects

7 of gentrification, much like New York

8 has. I mean, the awarding of this

9 contract is yet another example of this.

10 I think we can all agree, there is no

11 denying what the sole motivation behind

12 the granting of this contract was, it

13 was about money and the delayed response

14 of this discussion coupled with the

15 quiet announcements mere days before

16 Christmas was not only unconscionable,

17 but violative of the principles unlike

18 the actual procedure of administrative

19 law. I've heard that this was a very

20 competitive selection and I think we all

21 know that competitive means money and --

22 but I think a better world is possible.

23 It is inherently unfair that Rockaway

24 Beach Club did all of the groundwork to

25 revitalize the area, through a hurricane

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 55

1

2 and through a pandemic and now a

3 detached and nonlocal organization gets

4 to reap the benefit. I yield my time.

5 Thank you.

6 MR. STAMOULIS: Thank you.

7 THE CLERK: Thank you; Robert

8 Carnevale, please provide your full name

9 and affiliation for the record.

10 MR. CARNEVALE: Hello, my name is

11 Robert Carnevale. I'm a nonaffiliate.

12 I'm a Rockaway resident and I have short

13 saying, that Rippers and Low Tide,

14 Caracas are our friends and families of

15 ours and they been with us for the past

16 ten years and they are the heart and

17 soul of Rockaway and it would be really

18 terrible for not, only New York, but

19 terrible for Rockaway, to see them go.

20 I really hope that you guys reverse this

21 decision. Thank you, I yield my time.

22 MR. STAMOULIS: Thank you.

23 THE CLERK: Millicent Souris, please

24 provide your full name and affiliation

25 for the record.

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 56

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2 MS. SOURIS: Hi, my name is

3 Millicent Souris, can you hear me? I'm

4 at work.

5 MR. STAMOULIS: We can hear you.

6 THE CLERK: Yes, we can hear you.

7 MS. SOURIS: My affiliation, I'm a

8 customer and a friend of the Rockaway

9 beach club businesses and I've gone to

10 the Rockaways since I moved here in

11 2005. And I was there for all the work

12 going into, in the building and the

13 building visionaries that these

14 businesses had. And I used to deliver

15 food down to the Rockaways for relief,

16 for Hurricane Sandy and saw like, right

17 after Sandy, like how the utter

18 devastation that had happened in

19 Rockaway, there was no boardwalk, there

20 was nothing, you know who was there that

21 summer, all of those businesses, if they

22 could be open, you know, and they were

23 there when there were porta potties and

24 on the beach and they were there

25 whenever the City let them be opened and

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2 there was this summer when most of us

3 didn't have jobs and didn't have any

4 hope and we couldn't go anywhere and

5 they were there. You took this contract

6 away from them and you gave it to people

7 who are going to give you more money and

8 how are they going to get that money,

9 because they don't have any vision of

10 what they want to do, they want to keep

11 the same vendors there, but they want

12 them to be under their thumb, so how is

13 the money made, it's made through those

14 businesses and it's made by not

15 rewarding employees for good work and

16 it's made by charging working people

17 like me and everyone else on this call

18 more money for the same thing, so these

19 guys can make money. I yield my time.

20 MR. STAMOULIS: Thank you very much.

21 THE CLERK: Shaniyat Chowdhury,

22 please provide your full name and

23 affiliation for the record.

24 MR. CHOWDHURY: My name is Shaniyat

25 Chowdhury. I am not affiliated with any

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 58

1

2 organization, but I am a south Jamaica

3 resident, a former Marine Corps veteran

4 and I recently haven't been tied to the

5 Rockaways since Sandy. As a first

6 responder, during Sandy I went out there

7 and cleaned the debris left behind by

8 the superstorm and helping communities

9 and helping families sail to where we

10 are now, we still have such a long way

11 to go, but businesses on the boardwalk

12 are a typical part of that progress, so

13 the new contract, we know at the end of

14 the day that it is a business decision,

15 but if it's unconscionable and immoral

16 business decision because we want to

17 return investment, we can continue in

18 investing in the Rockaways and the local

19 businesses. Based in the big part of

20 rebuilding in the Rockaways, we see how

21 during, even after superstorm Sandy,

22 even with the COVID pandemic where the

23 Rockaways has been the epicenter of the

24 coronavirus of high case of coronavirus,

25 these businesses has stepped up.

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 59

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2 They've allowed mutual aid, when folks

3 who had no places, had no food, they

4 allowed us to really work together, made

5 sure that we were able to provide food

6 to residents in the Rockaways and that's

7 the kind of work that they're doing out

8 there, aside from the great

9 establishments that they have, it's

10 about building a family type of

11 community and we want to continue on

12 seeing that, we can't lose that, the

13 Rockaways have been hurting for way too

14 long and we need our leaders, we need

15 everyone to invest in the Rockaways and

16 see that it's not just a right business

17 decision to do, but it's the right thing

18 to do, so with that being said, thank

19 you. I yield my time.

20 THE CLERK: Thank you, I just want

21 to remind all speakers, you have a

22 three-minute time window to speak.

23 MALE SPEAKER: You sound like

24 robots.

25 THE CLERK: Andrew Field, please

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2 provide your full name and affiliation

3 for the record.

4 MR. FIELD: Hi, thanks, my name is

5 Andrew Field and I am a member of the

6 Rockaway Beach Club LLC, as well as

7 several other businesses here in the

8 Rockaways. I am an owner, operator and

9 I'd just like to pick up where Maribel

10 Araujo has left off. We saw how many

11 people of color, races, ages and

12 economic backgrounds intertwine our

13 patios and coexisted peacefully. The

14 diversity we created at each concession

15 allowed for the beachgoers and locals to

16 make a day of going up and down the

17 boardwalk, tasting the world in food and

18 entertainment. We worked hard to

19 maintain a balance between customer

20 affordability, paying our employees a

21 living wage and paying ourselves for our

22 own hard work and success. This

23 consideration was also extended to our

24 food vendors through reasonable rent and

25 administrative support. In short, we

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 61

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2 did a good job of managing the various

3 challenges involved in such a broad

4 ranging community and a location as this

5 because we genuinely care about these

6 issues. Our original license term was

7 eight years, which is almost half of

8 what has been given to the new license,

9 so we were granted two additional

10 seasons under a temporary user

11 authorization, one for delays in the

12 license finalization by the Parks

13 Department and the others post Sandy.

14 We have been through some ups and downs,

15 Sandy was devastating to our Rockaway

16 community, but we held fast and opened

17 the following season, believing that

18 three island oases we would help ease

19 some of the pain and help the strength

20 of the community bond that had been so

21 shredded by the storm and its aftermath.

22 Just last year as COVID raged, we again

23 made the decision to open our doors and

24 did the best we could with what we had

25 to faithfully provide food and

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 62

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2 refreshment for our communities and the

3 hundreds and thousands of New Yorkers

4 that had come to the beach for fresh air

5 and space away from their cramped

6 apartments. In the in between seasons

7 we endorsed lengthy periods of

8 unconstructive boardwalk, beach closures

9 and restoration due to erosion and the

10 improper beach management, no ferries

11 and the obligatory nonsense operated

12 face when interfacing with the New York

13 City parks and the other various city

14 agencies, if you think we did it for

15 money, trust us, there was no money and

16 we were experienced enough to know that

17 beforehand, we did it for the love of

18 our responsibility to the community. We

19 are all Rockaway residents now and most

20 of us are homeowners and raising

21 families here on the peninsula. When we

22 compare our proposals to that of the

23 Rockaway Beach Bazaar, there are

24 strikingly with similar in substance,

25 notably differences mostly have to do

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 63

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2 with money. They offered a much higher

3 rent, a figure so high, we don't see how

4 it would be paid without massive retail

5 price increases and higher vendors'

6 severance and larger numbers for their

7 capital improvements schedule. Numbers

8 that seem somewhat inflated to us, based

9 on the scope of work as Parks defined

10 the criteria --

11 MR. STAMOULIS: I'm sorry, sir, but

12 you're out of time. Thank you for your

13 testimony.

14 THE CLERK: Nicholas Padilla, please

15 provide your full name and affiliation

16 for the record.

17 MR. PADILLA: This is Nicholas

18 Padilla. I'm a small business owner in

19 Greenpoint, Brooklyn, hospitality and I

20 testify against rewarding this contract.

21 In addition to all the reasons already

22 clearly articulated, I'd like to add,

23 this is a bad business decision on the

24 part of the city to award the contract

25 for these concessions to the former

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 64

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2 operators of the Brooklyn Bazaar. As an

3 owner of two hospitality establishments

4 in the neighborhood which the Bazaar

5 operated, it seen two iterations of

6 Bazaar failed spectacularly, complete

7 with local press interviews of which the

8 owners complained about New York real

9 estate pushing them out after three

10 years. Well, as any restaurant or bar

11 owner in the city can tell you signing,

12 a three-year commercial lease it is

13 wildly reckless, it's indicative of a

14 short-sighted business sense and a

15 willingness to agree to bad lease terms,

16 so it doesn't seem like a good, you

17 know, it just doesn't bode well for such

18 an important part of that community.

19 The increased cost of rent will not only

20 result in a significant increase in cost

21 to consumers, but it's also going to

22 make the new proprietors' business

23 unsustainable in the long term. Former

24 home of the last iteration of the

25 Brooklyn Bazaar is, you know, it's an

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 65

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2 absolute disaster, it's an eyesore in

3 Greenpoint, the city should support

4 businesses that are in it for the long

5 haul and then have a proven track record

6 of supporting the community. I can't

7 think of any other businesses that

8 better exemplify the ideas of hiring

9 from within the community and taking

10 care of the neighborhoods they're in and

11 Salmeca (phonetic), that's all I have to

12 say and I yield my time.

13 MR. STAMOULIS: Thank you for your

14 testimony.

15 THE CLERK: Mackenzie Wagoner,

16 please provide your full name and

17 affiliation for the record.

18 MS. WAGONER: Hi, this is Mackenzie.

19 My name is Mackenzie Wagoner, I'm just a

20 community member in Rockaway, no

21 affiliation. I'm also a journalist and

22 brand strategist and I work with and

23 report on brands who join the rampant

24 struggle with brick and mortar present,

25 which is no secret to any pedestrian or

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 66

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2 visitor to New York City. A source on

3 vacancy is unprecedented, growing

4 exponentially from 2018 to 20 percent

5 vacancy, the commercial rents are now

6 dropping by nearly 12 percent and in

7 emergency effort to fill these vacancies

8 left by the nature trainer who created

9 them for example --

10 MALE SPEAKER: I'm on the phone.

11 MS. WAGNOER: Hello --

12 MALE SPEAKER: Mute your phone, sir.

13 MS. WAGNOER: -- Neiman Marcus is

14 shuttering forever. Every form of our

15 East New York is still empty, the City

16 loses millions and this is a worldwide

17 problem and the answer is the same

18 across the globe. Small special

19 businesses, small businesses are the

20 bloodline of the city. It has not only

21 been proven that demand for big box

22 retailers has been grossly overestimated

23 in New York City, but those businesses

24 will be the first to leave when push

25 come to shove. People do not want

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 67

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2 repetitive overpriced restaurants they

3 want something they can't get anywhere

4 else. They want unbelievable and

5 affordable food, they crave new

6 experience. People flock to Rockaway

7 Beach -- and the magical community

8 locals have built. People like John

9 Carlos Seljarago (phoentic) whose small

10 batch wine and unbelievable record of

11 Low Tide, turn every beach day into a

12 dance party that you can not stand to

13 leave, people like Brent Young

14 (phonetic) who makes the best burger in

15 New York that you have to travel all the

16 way to Rockaway just to eat. These

17 people offer jobs to the community, take

18 care of their neighbors and offer the

19 one thing that retails spaces that all

20 try to recreate, something special, a

21 surprise that's inedible can get

22 anywhere else magic that draws retail --

23 that draws retail new goers -- foot

24 traffic. To give the bid to the

25 Brooklyn Bazaar and not to Rockaway

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 68

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2 Beach Club would inevitably raise the

3 rent on these small, independent

4 business and short-sighted it would not

5 only, have as much basic sense, be a

6 long-term profit loss to the City, but

7 it's a definite Rockaway Beach can make

8 unmimicable community do don't turn

9 Rockaway into Soho, don't turn Rockaway

10 into Willamsburg, please do not try to

11 put lightning in a bottle, you cannot do

12 it. Thank you, I yield the rest of my

13 time.

14 THE CLERK: Thank you. Jordan

15 Wolff, please provide your full name and

16 affiliation for the record.

17 MS. WOLFF: Hello, my name is Jordan

18 Wolff and I am a resident and I'm also a

19 business owner at the Beach 97th Street

20 concession. I oppose the park decision

21 to award Rockaway Bazaar the lease.

22 Instead the leisure of given the hands

23 of the existing leasing holders the

24 Rockaway Beach Club, if New York City

25 cares about small businesses, then why

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 69

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2 are they taking business away from the

3 very people that created these

4 establishments and took on all of the

5 initial risk. The decision to accept

6 Bazaar proposal does not benefit anyone

7 in the community and the community is

8 admittedly opposed to this decision.

9 The amount of money Bazaar is commencing

10 (inaudible) is so high it would cost

11 (inaudible) of higher prices for

12 customers. It is clear that this

13 decision is misguided and needs to be

14 reexamined immediately, as a vendor I

15 would like to state that I have been

16 offered nothing from the Rockaway

17 Bazaar. I do not wish to work with a

18 new company -- (inaudible) the people

19 that my business possible (inaudible)

20 until the next 15 years, thank you.

21 THE CLERK: Thank you. Mary

22 Mullally, please provide your full name

23 and affiliation for the record.

24 My name is Mary Mullally and I'm a

25 local resident and I've spent my summers

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 70

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2 since I'm a child in Rockaway Beach and

3 I think that the concession with the

4 Rockaway Beach Club has been the best

5 thing that happened to Rockaway and they

6 stuck it out through a hurricane and

7 took great care of the pandemic and

8 they've created such a great community

9 and have worked very hard to put

10 Rockaway on the map and the thought, you

11 know, they will just hand over this

12 contract at this increased money and

13 make it so inaccessible to all the local

14 working class people that come to

15 Rockaway in summer is just outrageous,

16 so I really hope you reconsider because

17 going to have a cup of coffee at the

18 Brothers and Caracas and the music and

19 the life they bring, it's so valuable,

20 it's so important, it overrides this

21 monetary monopolization that the Bazaar

22 is about and we don't need that, we need

23 to keep it small, local and just high

24 quality, thank you.

25 THE CLERK: Thank you. Yarden

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 71

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2 Flatow, please provide your full name

3 and affiliation for the record.

4 MR. FLATOW: Hello, my name is

5 Yarden Flatow, I'm a representative of

6 both Cuisine by Claudette and Rockaway

7 Glow. We are an interested party and

8 bidder in the Parks Department contract

9 for the boardwalk, the three concessions

10 and up to 20 mobile units. My - I am a

11 local. I've literally been growing up

12 in the Rockaways. I've gone to the

13 Rockaway Beach Club. I've been to the

14 boardwalk. My main concern is that this

15 contract is absolutely crucial to the

16 momentum that the Rockaways have had, so

17 I do believe we submitted a competitive

18 proposal. We bid highly and we bid

19 competitively early, we have an

20 absolutely visionary approach for the

21 improvement and operation of this entire

22 boardwalk that I think wasn't given the

23 appropriate consideration. I find that

24 the -- I submitted a protest in writing

25 as well, but we got a response from the

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 72

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2 Parks Department that denied that

3 protest, but again I want to reiterate

4 that I find that the whole interview

5 process was inherently biased and

6 self-serving to the department. Other

7 than that, I yield my time, thank you.

8 MR. STAMOULIS: Thank you for your

9 testimony.

10 THE CLERK: Thank you. Candy

11 Brokaw, please provide your full name

12 and affiliation for the record.

13 MS. BROKAW: My name is Candy

14 Brokaw. I'm a resident of New York. I

15 was going to say how amazing going to

16 the Rockaway Beach Club is with the

17 fresh fruit, the vegetables, the

18 ambiance, the happiness, not like a

19 Nathan's dirty hot dog, or packaged

20 foods, but after listening, to the some

21 of the other people speak, I'm really

22 curious how is a monopoly allowed to

23 operate to the entire stretch of

24 Rockaway Beach, is that legal? And has

25 anyone taken, this to Court to see if

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 73

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2 there is legality to allow them to have

3 them have the entire beachfront.

4 Somehow, I doubt that. Has there been

5 anyone investigating into the monopoly

6 that is being created here? Forget

7 about the food, forget about the

8 ambiance, let's look at the legal aspect

9 of this. Is there someone from the

10 Parks Department that can answer me?

11 Hello? How is it legal that one

12 organization will run the entire

13 Rockaway beach?

14 THE CLERK: Please provide your

15 testimony and it will be added to the

16 record.

17 MS. BAROKAW: Well, I think it

18 should be added to a Court record

19 because I think it should really be

20 looked into. Secondly, this is against

21 small business owners, it's also --

22 we're talking about small business

23 owners of many ethnic backgrounds that

24 are really under pressure now with,

25 between the government is trying to help

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 74

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2 minority business owners come back to

3 business. I personally know that

4 Caracas delivered food to New York City

5 hospital workers and to fire departments

6 during last March and April donating

7 their own food and time at their own

8 risk. I don't know if this Rockaway

9 Bazaar is involved with community

10 efforts as the beach club is but I also

11 don't think there should be a monopoly.

12 I yield my time.

13 MR. STAMOULIS: Thank you very much

14 for your testimony.

15 THE CLERK: Kellie Quarton, please

16 provide your full name and affiliation

17 for the record.

18 MS. QUARTON: Kelly Quarton, I

19 currently run a vegetable farm upstate,

20 but in the summer of 2011, I worked the

21 boardwalk on 97th Street, it was the

22 first summer, of that and I remember it

23 fondly because it was the first summer

24 it was the first go at everything, and

25 since that summer I returned often to

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2 see how it's been going and who it

3 evolved into as it's previously been

4 stated into their own businesses from

5 carts on the boardwalk, to in the sand,

6 to brick and motar business in the city,

7 it's been built up and for the Parks

8 Department to think that sense of

9 community and what has built up will

10 transfer to a new contract is erroneous.

11 There is no way that the community the

12 Rockaway Beach Club has built up, over

13 the past ten years through two

14 hurricanes, I think people forget that

15 Irene did affect the boardwalk in 2011,

16 two hurricanes, a pandemic, rainy

17 Tuesdays and seasonal business that has

18 given everything beyond money, will then

19 step aside and let someone come in who

20 has no vested interest in the community,

21 has not been present for the past

22 decade, will come in and will easily

23 transfer a sense of community to them

24 it's absurd and I would like to ask the

25 Parks Department on the record, what

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2 they think they're getting out of this

3 contract because it seems you're

4 conflating community and construction.

5 You asked for concession contract and

6 what you're telling us in the beginning

7 of this conversation is that you're

8 interested in getting WiFi and building

9 improvements and those things don't come

10 without money. We understand that

11 that's what business is, but you're so

12 invested in that, you're missing the

13 sense that this community that has been

14 created, that has generated this economy

15 will vacate without Rockaway Beach Club

16 it doesn't transfer, you don't get to

17 bring in someone who doesn't understand

18 anything about the community and expect

19 for everyone to stay and for the

20 momentum of what has been going on out

21 there economically to continue. I yield

22 my time.

23 MR. STAMOULIS: Thank you for your

24 testimony.

25 THE CLERK: Perzy Junior, please

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2 provide your full name and affiliation

3 for the record.

4 MR. PERZY: My name is Michael

5 Perzy. I'm a Rockaway Beach Boardwalk

6 and a resident of Rockaway Beach. I'd

7 like to pick where Maribel Araujo left

8 off -- I'm sorry, actually Andrew left

9 off. When we compare our proposal to

10 that of Rockaway Bazaar it's a

11 strikingly similar substance. The most

12 notable difference has to do with the

13 money. They offered much higher rent

14 and I figured we won't see how it would

15 be paid without massive retail, price

16 increases and higher rent for the

17 tenants, so given all stated, easily

18 corroborated by thousands of e-mails and

19 phone calls sent in by New Yorkers since

20 Thursday, numerous letters of support

21 from various civic groups, thousand of

22 signatures, attesting beachgoer support

23 from last season, why are we not being

24 allowed to continue our work? In

25 closing, I'm stating for the record, we

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2 were informed of our loss on December

3 23, 2020, two days before Christmas via

4 phone, not in writing by stipulated in

5 RFP. This is nearly a year to the day

6 after the date Parks stipulated they

7 reached a decision. Again, that's

8 stated by them in their own RFP. COVID

9 delays aside, Parks had already missed

10 their own seven codes deadlines for

11 reasons unknown. This is also after

12 Parks arbitrarily extended the deadlines

13 for submissions, despite there being

14 months to prepare proposals, affording

15 unfair advantage to those who missed the

16 deadline, very strange. The public

17 hearing was published in two local

18 papers on Thursday, January 7th, no

19 direct communication regarding this part

20 of the process was given to us in any

21 other form.

22 MR. STAMOULIS: One minute.

23 MR. PERZY: The RFP put out by the

24 city doesn't include this part of the

25 process, nor explain the right to

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 79

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2 appeals to those bidders that made it

3 through the best and final offer stage.

4 It only points out the process about the

5 nonresponsive or nonresponsible bidders.

6 With much respect and consideration for

7 the record, I'm in complete disagreement

8 with, the City's decision to award the

9 concession license to Rockaway Beach

10 Bazaar LLC and consider and create to

11 service to the community and affront to

12 small business owners all over the city

13 and a horrible mistake for the future of

14 Rockaway Beach. I'll leave the amount

15 of personal info to your imagination.

16 Thank you.

17 THE CLERK: Thank you. Courtney

18 Browkaw, please provide your full name

19 and affiliation for the record.

20 MS. BROKAW: Hello, my name is

21 Courtney Brokaw and I have no

22 affiliation except for being a local

23 resident. I'm calling to strongly urge

24 you to reconsider your decision to award

25 the concession bid for Rockaway Bazaar.

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2 The contract should be awarded to

3 Rockaway Beach Club. These are the

4 businesses and people who have been

5 working, building our community for the

6 past ten years. If you award the

7 contract to Rockaway Bazaar, you would

8 be closing our beloved businesses run by

9 local residents, which has become a huge

10 part of our community. They provide

11 local jobs, thoughtful community events

12 and contribute to the local economy.

13 The concession run by Rockaway Beach

14 Club including Rivers, Craft, and Low

15 Tide and more are all staffed and owned

16 by local community members, who

17 contributed so much to the

18 revitalization of Rockaway, they care

19 about the environment and the community,

20 they employ local youth, they are our

21 neighbors, they are our homeowners, they

22 are beloved and attracts more business

23 and more people to invest and enjoy

24 spending time in Rockaway. The

25 concessions run by Rockaway Beach Club

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 81

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2 has been through so much with COVID and

3 they were essential building back

4 stronger after Sandy. Losing them would

5 be devastating for our community morale,

6 many people came here because of them

7 and would be shattered to lose them.

8 The Rockaway Bazaar is not a local group

9 and there is famously unfair operators,

10 their reputation is fraught with stories

11 of employee mistreatment, environmental

12 disregard and mismanaged finances.

13 Their proposal is unrealistic and they

14 intend to just profit off the labor of

15 subleases, which is a step in the wrong

16 direction. It's not the support of

17 concessionaires that will be on site

18 doing the work. Your decision to push

19 on Christmas Eve it is cruel and

20 intended to keep the community out of

21 the conversation. This is a public park

22 and we should all have our say as

23 members of this community.

24 MR. STAMOULIS: One minute

25 remaining.

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 82

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2 MS. BROKAW: Please reconsider --

3 one minute, here we go -- please

4 reconsider and do what's right for our

5 community. Please deny the contract to

6 Rockaway Beach Bazaar and award it to

7 Rockaway Beach Club; I'm done.

8 MR. STAMOULIS: Thank you very much

9 for your testimony.

10 THE CLERK: Belvy Klein, please

11 provide your full name and affiliation

12 for the record.

13 MR. KLEIN: Hey, everybody. This is

14 Aaron Broudo and Belvy Klein from the

15 Rockaway Beach Bazaar. We really

16 appreciate the opportunity and look

17 forward to working together with NYC

18 Parks Department and the local Rockaway

19 community, utilizing our proven track

20 record to help make the Rockaway Beach

21 boardwalk better than ever. We have an

22 11 years-plus track record of opening

23 venues, building strong teams, managing

24 vendors and programming events. Since

25 2015, we've run the beach concessions

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 83

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2 and programming at Riis Park, we proved

3 to be a safe and responsible operator

4 while helping to raise park attendance

5 to levels not seen there in .

6 We've done this with an emphasis on

7 super local vendor staff. Our Rockaway

8 beach operation will follow the same

9 example.

10 MALE SPEAKER: The RFP was a public

11 process, anybody could've put in offers

12 --

13 MR. STAMOULIS: I'm sorry sir, but

14 this is a testimony only for the person

15 being called to be speaking, please do

16 not interrupt, thank you.

17 FEMALE SPEAKER: Thanks Bill, well

18 done, sir.

19 MR. STAMOULIS: You have two

20 minutes, please continue.

21 MR. KLEIN: Anyone had the

22 opportunity to submit offers and they're

23 were higher bids than ours and of course

24 they were lower bids than ours as well

25 and when we submitted our bids, we went

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 84

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2 with the numbers that we thought would

3 be competitive for a 15-year lease for a

4 New York City public park --

5 FEMALE SPEAKER: Except you don't

6 know anything and you don't know how to

7 run a business --

8 MR. STAMOULIS: Again -- this is a

9 individual testimony, it is not a Q and

10 A, please do not interrupt unless, I'll

11 be forced to mute everyone.

12 FEMALE SPEAKER: You called Belvy,

13 not this guy anyway --

14 (Whereupon, people are speaking

15 simultaneously.)

16 MR. STAMOULIS: I will have to mute

17 everyone. Now, Belvy, you're ending in

18 9883, correct?

19 MR. KLEIN: Um-hum.

20 MR. STAMOULIS: I will now mute

21 everyone, I will unmute you momentarily

22 and once you finish your testimony. I

23 will unmute everyone, so Ari can speak,

24 thank you for your time --

25 MR. KLEIN: Hello?

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 85

1

2 MR. STAMOULIS: Mr. Belvy?

3 MR. KLEIN: Yes.

4 MR. STAMOULIS: Give me one moment

5 to reset the timer and you may continue,

6 you have approximately one minute and 45

7 seconds remaining, continue.

8 MR. KLEIN: Just to close, I wanted

9 to say that we are very good fans of

10 what the Rockaway Beach Club has done

11 over the years. We appreciate all the

12 love and hard work they put into the

13 downtown concessions as we gratuitously

14 said we want to retain as many of the

15 previous vendors there as possible and

16 we will be offering those operators

17 first opportunity at their concession

18 locations. Nobody here is looking to

19 displace anybody. Thank you. That's my

20 time.

21 MALE SPEAKER: Point is, devil, we

22 know where you sleep.

23 THE CLERK: Ari Kellman, please

24 provide your full name and affiliation

25 for the record.

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 86

1

2 MR. STAMOULIS: I will now unmute

3 everyone. I would ask again that you'll

4 be polite, considerate and respectful of

5 his time and testimony, just like

6 everyone else would be respectful of

7 yours. Thank you again.

8 THE CLERK: Ari Kellman, please

9 provide your full name and affiliation

10 for the record.

11 MR. STAMOULIS: One moment, I am

12 having a technical difficulty, but I

13 will unmute everyone shortly.

14 FEMALE SPEAKER: If I may, we can

15 unmute ourselves by pressing *6 when

16 we're called.

17 MR. STAMOULIS: Thank you very much,

18 please do at this time. At this time

19 I'm unable to find the "unmute all"

20 option. I apologize for this

21 interruption and I thank you again for

22 your patience and consideration. Ari

23 Kellman, it's your turn to speak.

24 Please press *6 to unmute yourself,

25 thank you. Ari Kellman?

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 87

1

2 MS. KELLMAN: Hi, this is Ariel

3 Kellman, can you hear me?

4 MR. STAMOULIS: Yes, thank you.

5 MS. KELLMAN: I'm unaffiliated, I'm

6 a native New Yorker and lifelong

7 resident, speaking on behalf of Rockaway

8 Beach Club and against awarding of the

9 contract of Rockaway Bazaar. I lived in

10 New York here my entire life and I

11 witnessed the loss of so many places and

12 some neighborhoods and so many

13 communities. I seen them replaced with

14 empty storefronts and corporations that

15 go in and out and the only thing that

16 really do manage to remain are community

17 strongholds that have so much integrity

18 put behind them and I have watched so

19 many places be on the verge of closing

20 and then be saved at the last moment

21 with hearings like this or through just

22 like, huge outpouring of support often

23 too little, to late but sometimes in the

24 neck of time. On the contract that's

25 been awarded, obviously it has been done

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 88

1

2 to, in order to obtain what appears to

3 be a large sum of money now, but what

4 it's going to be loss of community and

5 integrity and ultimately you're going to

6 lose business to whoever is going to

7 come and take over these drastically

8 raised leases because I bike 30 miles

9 one way to go to Rippers and Caracas and

10 Low Tides and I bike into Riis Park and

11 then bike away because that's not where

12 I want to be. We are in a really

13 challenging time for New York City, at a

14 crossroads of finding people fleeing and

15 labeling the city as dead and otherwise

16 lacking faith in our city to rebound

17 from this crisis, but when the February

18 contract hearing last year was delayed,

19 Rockaway Beach Club stayed open

20 throughout the summer, during the

21 pandemic, helping the community, keeping

22 people employed and operating at massive

23 losses because they hoped to provide

24 support to the community during a

25 challenging time and ultimately rebound

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 89

1

2 and we know that if this lease is handed

3 over to Rockaway Bazaar that they're

4 just going to jack up the leases and

5 Rockaway Beach Club won't be able to

6 stay --

7 MR. STAMOULIS: One minute.

8 MS. KELLMAN: -- for the sake of the

9 community of the people who put so much

10 heart and soul into this place and

11 frankly, for the tourism that you hope

12 continues to return to Rockaway, that

13 you will reconsider the awarding of this

14 contract. Thank you; I yield my time.

15 MR. STAMOULIS: Thank you very much.

16 THE CLERK: We have now reached the

17 scheduled end of today's hearing. For

18 anyone who has not yet had the

19 opportunity to provide testimony, we

20 remind you that you may provide your

21 testimony in writing via e-mail to

22 [email protected] that is

23 [email protected]

24 Y-C-.G-O-V. Again, that is

25 [email protected]

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 90

1

2 Y-C-.G-O-V --

3 MALE SPEAKER: I registered and I

4 was not called --

5 MR. STAMOULIS: Excuse me, sir --

6 MR. KATSORHIS: The Comptroller's

7 office would like to make a statement

8 before we close out this hearing.

9 MR. STAMOULIS: Certainly, please go

10 ahead, John.

11 MR. KATSORHIS: Thank you. John

12 Katsorhis, representing the

13 Comptroller's office. The Comptroller's

14 office would like to make a quick

15 statement on the record before the

16 hearing closes. Specifically, this

17 office would like to acknowledge the

18 significant amount of testimony that was

19 presented here today regarding the first

20 agenda item and state that we find a

21 great deal of the testimony expressed by

22 everyone today against DPR's award very

23 disconcerting. Before Parks moved

24 forward with finalizing this award, we

25 strongly urge the agency to carefully

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 91

1

2 consider and satisfactorily address all

3 testimony presented here today.

4 Additionally, we would like to make it

5 clear that the Comptroller's office will

6 be following up with Parks on various

7 aspects of the testimony and we will be

8 reviewing any contracts submitted to

9 this office closely, including the

10 process used to award the concession.

11 Thank you.

12 FEMALE SPEAKER: What's your e-mail?

13 MR. STAMOULIS: We'll be continuing

14 with the conclusion of the hearing with

15 any testimony that has not been heard

16 yet and submitted in writing --

17 MALE SPEAKER: I know -- I've been

18 online for two hours.

19 MR. STAMOULIS: I understand and I

20 appreciate that, sir, and I understand

21 you sent an e-mail. Unfortunately, we

22 received many e-mails, we already

23 received over 2,000 written testimony,

24 we're trying our best to make sure

25 everyone has an opportunity --

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 92

1

2 (Whereupon, people are speaking

3 simultaneously.)

4 MR. STAMOULIS: Sorry, I had to mute

5 everyone. The hearing is coming to a

6 close. We are no longer accepting oral

7 testimony at this time. If you have not

8 had a chance to testify, you can submit

9 your testimony in writing to the e-mail

10 address listed. That e-mail address is

11 also available on the agenda and on the

12 notes of public hearing. I ask again

13 that you submit any testimony that you

14 feel appropriate; it will be brought to

15 the committee and it will be reviewed --

16 MALE SPEAKER: I'd like to speak now

17 because I've been on this phone for over

18 three hours --

19 MR. STAMOULIS: I understand and I

20 appreciate that there's a lot of people

21 on this line, sorry sir, but the hearing

22 is closed. Gregg, if you could --

23 MALE SPEAKER: Where do I send it?

24 THE CLERK: Send your testimony to

25 G-R-E-G-G.A-L-L-E-Y-N-E- at --

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 93

1

2 MALE SPEAKER: Say it slowly,

3 please.

4 THE CLERK: Okay, I'll start over

5 it's Gregg G-R-E-G-G-.-A-L-L-E-Y-N-E- @

6 M-O-C-S dot N-Y-C dot G-O-V. We ask

7 that your testimony be provided to that

8 e-mail by the close of business today

9 and it will be provided for the

10 committee --

11 MALE SPEAKER: What time is the

12 close of business today?

13 MR. STAMOULIS: Any time today;

14 we'll make sure it's provided to the

15 committee. Thank you very much, Gregg.

16 Do you have any further instructions?

17 THE CLERK: That was it for my

18 instructions.

19 MR. STAMOULIS: I believe we are

20 ready to close the hearing.

21 MS. BLANE: That concludes today’s

22 hearing. We ask that the Reporter make

23 the entire Remote Public Hearing Agenda,

24 which was made publicly available at the

25 FCRC website, part of the final record

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 94

1

2 of the proceeding. The hearing is now

3 closed. Thank you.

4 (TIME NOTED: 4:04 p.m.)

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

LH REPORTING SERVICES, INC. 718-526-7100 Franchise & Concession Review Committee Public Hearing January 11, 2021 95

1

2

3 C E R T I F I C A T E

4

5

6 STATE OF NEW YORK)

7 Ss:

8 COUNTY OF BRONX)

9

10 I, Shechinah Jackson, a shorthand

11 reporter within and for the State of New York,

12 do hereby certify that the within is a true and

13 accurate transcript of the statement taken on

14 01/11/2021.

15 I further certify that I am not related

16 to any of the parties to this action by blood or

17 by marriage, and that I am in no way interested

18 in the outcome of this matter.

19 In witness whereof, I have hereunto set

20 my hand this 11th day of January 2021.

21

22

23

24

25

LH REPORTING SERVICES, INC. 718-526-7100

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Franchise & Concession Review Committee Public Hearing January 11, 2021 96

#1 13:5,8,12 about 11:17 12:2 actually 37:22 43:18,23 45:15 agencies 62:14 18:6 26:21 43:11 53:22 77:8 48:5 49:10 #2 13:9 27:12,18 31:8 (4) 53:4,19 55:9,24 agency 53:12 44:20 45:8 47:10 56:7 57:23 60:2 90:25 $11 44:16 48:22 54:13 59:10 add 63:22 63:15 65:17,21 61:5 64:8 68:25 68:16 69:23 71:3 agenda 90:20 $150 27:10 70:22 73:7,7,22 added 73:15,18 72:12 74:16 77:2 92:11 93:23 76:18 79:4 80:19 79:19,22 82:11 $210 27:14 (23) addition 34:3 85:24 86:9 (37) ages 52:17 60:11 63:21 $3 37:10 39:5 absolute 65:2 affluent 42:13 ago 17:13 38:10 47:15 additional 14:25 absolutely 18:10 51:10 61:9 afford 44:10 agree 39:24 $30 27:8,12 71:15,20 (4) 46:23,24 54:10 64:15

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LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 97 alike 34:5 amazing 72:15 85:19 52:24 60:10 77:7 aside 59:8 75:19 (8) 78:9 alive 21:7 ambiance 34:15 anyone 7:25 72:18 73:8 11:14 25:2 28:3 arbitrarily 78:12 ask 4:10,14,20,23 allan 2:20 52:15 69:6 72:25 5:3 9:15 12:10 amendment 73:5 83:21 89:18 are 4:13,21,24 15:15 23:24 allen 7:5 30:20 14:21 15:12 19:15 (10) 8:4,8,11,15 24:13,23 27:23 9:7,13,17 10:2 29:11,22 30:17 alleyne 2:24 4:3 among 14:23 anything 20:3 11:4,12 12:8,20 36:6 75:24 86:3 76:18 84:6 13:21 16:22 21:16 92:12 93:6,22 (21) alleyne@mocs amongst 22:5 22:3,23 23:2 14:9 anyway 84:13 24:2,17 25:14 asked 29:17 39:6 amount 46:3 26:15,16,24 76:5 allotted 9:19 69:9 79:14 90:18 anywhere 57:4 27:10,24 13:15 35:24 48:2 (4) 67:3,22 29:3,13,24 35:19 asking 8:4,11 (4) 36:8 41:8,14,18 amounts 43:10 apartments 62:6 43:25 aspect 16:24 allow 73:2 44:9,12,13,23,24 21:18 73:8 amplify 17:17 apologies 48:8 45:2 47:13 48:14 allowed 52:21 51:25 52:6,7 aspects 17:7 91:7 59:2,4 60:15 amrita 2:8 6:9 apologize 86:20 55:14,16 57:7,8 72:22 77:24 (6) 58:10,12 assertions 53:10 analysts 25:15 apparent 52:8 62:19,20,23 65:4 allowing 51:18 66:5,19 69:2 71:7 assist 17:5 andor 41:23 appeals 79:2 73:24 77:23 almost 61:7 80:3,15,20,21,22 assistant 36:18 andrew 3:14 50:6 appears 88:2 84:14 85:9 87:16 53:7 along 28:17 59:25 60:5 77:8 88:12 92:2,6 (5) appreciate 36:13 93:19 (77) assurances 41:25 already 11:11 39:25 82:16 85:11 34:12 63:21 78:9 announce 4:11 91:20 92:20 (6) area 41:2 54:25 atmosphere 47:2 91:22 (5) announced 32:5 approach 71:20 areas 19:17 attacks 53:13 also 11:13 13:22 16:20 18:5 22:24 announcements approaching arepa 49:18 attempt 41:12 25:24 32:4 54:15 22:14 36:19,25 37:25 ari 3:25 84:23 attendance 21:9 38:2,5,21,25 54:6 annual 26:6,8 appropriate 85:23 86:8,22,25 83:4 60:23 64:21 65:21 71:23 92:14 (6) 68:18 73:21 74:10 another 12:3 attended 20:12 78:11 92:11 (23) 18:17 38:3 54:9 appropriately ariel 87:2 (4) 44:9 attendees 4:10 altice 16:14 17:6 around 51:3 answer 66:17 approval 14:20 attesting 77:22 always 19:24 73:10 19:14 art 17:9 20:20 attracts 80:22 anthony 18:19,24 approximately article 39:23 am 36:15 13:16 33:22 85:6 audience 4:7 45:18,19 57:25 anticipated 8:3 articulated 63:22 58:2 60:5,8 68:18 april 74:6 audiences 21:6 71:10 86:11 anticipation 13:7 arts 19:2 95:15,17 (12) araujo 3:8 audits 27:15 53:8 anybody 83:11 49:8,12,13 51:21 arverne 34:8

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 98 authority 15:10 64:15 41:6,15,21 42:9,14 76:6 bias 37:5,15,18 45:24 authorization balance 51:7 46:2,4,4,8,12,15 behalf 15:23 biased 72:5 61:11 60:19 47:19 48:12 17:24 87:7 49:4,13,14,16,20 biases 39:15 availability 21:3 bar 49:18 64:10 50:5,12 51:4 52:9 behind 54:11 54:24 56:9,24 58:7 87:18 bid 47:6 67:24 available 92:11 barlow 3:6 60:6 62:4,8,10,23 71:18,18 79:25 (5) 93:24 45:14,17,18 47:10 67:7,11 being 4:8 5:16 (5) 68:2,7,19,24 7:20 15:6 20:19 bidder 71:8 average 26:18,22 70:2,4 71:13 26:5,16,16 32:4 barokaw 73:17 72:16,24 73:13 36:9 44:3 59:18 bidders 79:2,5 averaging 27:13 74:10 75:12 76:15 73:6 77:23 78:13 bars 50:14 77:5,6 79:9,14 79:22 83:15 (17) bids 83:23,24,25 avoid 4:15 5:4 80:3,13,25 barth 2:8 6:9,9 82:6,7,15,20,25 believe 39:16,19 big 42:25 58:19 avrene 43:20 83:8 85:10 87:8 46:6 71:17 93:19 66:21 based 40:18 88:19 89:5 (81) (5) award 28:13 42:7 58:19 63:8 bigger 54:4 45:23 63:24 68:21 beaches' 48:24 believed 37:4 79:8,24 80:6 82:6 basic 68:5 bike 88:8,10,11 90:22,24 91:10 beachfront 73:3 believing 61:17 (12) basically 25:17 bill 83:17 beachgoer 77:22 beloved 80:8,22 awarded 80:2 basis 19:25 20:25 billion 26:14 87:25 beachgoers 52:21 belvy 3:24 batch 12:3 35:16 60:15 82:10,14 84:12,17 billions 26:9 awarding 45:25 67:10 85:2 (6) 54:8 87:8 89:13 bear 23:15 28:23 billy 3:6 45:14,17 (4) bathhouse 46:6 ben 5:25 because 17:12 blane 2:4 aware 13:13 bazaar 28:19 27:3 40:10 benefit 55:4 69:6 5:15,17,23 7:17 35:20 41:8 44:6 32:6 33:8,17,18 41:6,18 47:7 54:4 8:19 9:25 10:9,16 (4) 34:11 35:4 40:16 57:9 58:16 61:5 benjamin 2:6 11:8,21,24 13:13 41:21 44:11 45:24 70:16 73:19 74:23 15:13,21 18:9 away 48:21 57:6 46:2,10 47:3,17,21 76:3 81:6 best 9:19 10:3 28:7 30:15,23 62:5 69:2 88:11 48:17,23,25 88:8,11,23 92:17 13:19 24:9 46:8 32:20 35:11 93:21 (5) 52:9,10 62:23 (19) 61:24 67:14 70:4 (22) 64:2,4,6,25 67:25 79:3 91:24 (10) back 27:5 31:15 68:21 69:6,9,17 become 80:9 blood 95:16 32:12 44:22 51:4 70:21 74:9 77:10 better 54:22 65:8 74:2 81:3 (7) 79:10,25 80:7 before 4:3 13:21 82:21 bloodline 66:20 81:8 82:6,15 87:9 18:15 19:11 28:20 background 89:3 (42) 30:4 33:6 35:14 between 14:22 board 17:18 4:15,23 5:4 54:15 78:3 19:19 26:11 60:19 bbq 52:3 90:8,15,23 (13) 62:6 73:25 (6) boardwalk 28:18 backgrounds 34:3 40:12 50:9 52:18 60:12 beach beforehand beverage 33:10 41:7,20 50:5 73:23 (4) 28:15,17,19 30:16 62:17 36:21 51:18 52:5,16 31:13 32:6 56:19 58:11 60:17 backs 41:13 33:8,11,17,18,20 begin 5:14 35:14 beyond 20:14 62:8 71:9,14,22 34:2,11 35:4,9 75:18 74:21 75:5,15 bad 44:17 63:23 40:11,16,17 beginning 33:11 77:5 82:21 (21)

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 99 bode 64:17 72:11,13,14 64:14,22 68:4,19 callers 12:3,7 capacity 48:24 79:20,21 82:2 (8) 69:2,19 73:21,22 23:12 28:21 bolster 42:17 74:2,3 75:6,17 35:16,18 (6) capital 22:2,2 bronx 2:13 6:17 76:11 79:12 80:22 34:21 63:7 (4) bond 61:20 19:4,12 95:8 (5) 84:7 88:6 93:8,12 calling 24:3 (30) 40:10,16 43:21 capture 51:12 born 49:23 brooklyn 2:15 48:11 51:15 79:23 6:21 15:18 16:17 businesses (7) caracas 46:13 borough 19:13 44:11 31:11,16 41:3 48:14 49:18 55:14 2:13,15,17,19,21 47:3,17 42:15 43:25 calls 77:19 70:18 74:4 88:9 6:16,20,24 7:3,7 48:10,11,16 52:10 47:2,14 48:13 (7) 15:18,23 17:23,25 63:19 64:2,25 52:4 53:25 came 81:6 (14) 67:25 (16) 56:9,14,21 57:14 care 21:11 54:2 58:11,19,25 60:7 camille 2:14 6:18 61:5 65:10 67:18 both 41:14 71:6 brothers 52:2 65:4,7 66:19,19,23 70:7 80:18 (7) 70:18 68:25 75:4 80:4,8 can 4:5 9:25 bottle 68:11 (27) 10:7,14 15:20 carefully 51:10 broudo 3:24 16:10 18:17,23 90:25 box 66:21 82:14 busy 47:15 20:24 24:2 25:9 29:14 31:6,17,18 cares 68:25 bp's 30:21 brought 27:16 c 2:2 11:22 95:3,3 41:21 42:24 43:24 92:14 (4) 44:9,10,23 carlos 67:9 brand 65:22 46:23,24 47:17 browkaw 79:18 cable 14:21 54:10 56:3,5,6 carnevale 3:11 brands 22:11 15:2,9,11 17:2 57:19 58:17 64:11 55:8,10,11 (4) 65:23 bruce 25:7 19:11 21:22 67:12,21 68:7 22:8,9,10 (10) 73:10 84:23 86:14 carried 37:18 brent 67:13 bucket 43:10 87:3 92:8 (39) 45:5 cafes 28:15 carrier 26:4 brewer 17:25 can't 9:5,9,10 budget 2:9 6:13 calendar 6:7,10 59:12 65:6 67:3 carts 75:5 bric 18:25 41:9 8:7,14 11:3 (6) 13:4,8,8,12 case 33:16 39:4 brick 19:3 65:24 build 31:15 44:20 14:14,17 23:20,21 candy 3:20 58:24 75:6 25:3 28:4,5,8,11 72:10,13 building 19:16 29:5,7 (20) cat 11:23 bridging 18:8 56:12,13 59:10 cannot 68:11 76:8 80:5 81:3 california 53:23 cause 43:13 brief 32:24 82:23 (8) cantlo 2:16 6:22 call 1:8 15:18 cell 20:15 bring 32:11 built 26:13 67:8 4:10,12,15,20 70:19 76:17 75:7,9,12 (5) 5:5,21 9:23 cantlocockfeild center 20:19 12:4,11 14:13 6:22 brings 33:6 bunch 44:15 18:12,17 24:13 centers 16:12 27:24 28:8,25 cantlocockfield 17:16 22:19 broad 61:3 burger 67:14 29:21 30:14 15:17,22 35:12,20 36:7 cerron 3:9 53:6,7 broadband 19:17 burrito 51:25 57:17 (23) cantor 2:8 6:6,6 20:14 22:9 certain 15:6 business 14:3,7 called 83:15 caos 19:12,21 broadbands 17:3 46:19 47:7 48:17 84:12 86:16 90:4 21:15,23 22:12 (5) certainly 90:9 50:16 58:14,16 (4) brokaw 3:20,23 59:16 63:18,23 capability 34:25 certify 95:12,15

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 100 cetera 50:11 14:15,22 15:9 56:6 57:21 coming 92:5 68:8 69:7,7 70:8 16:11 17:11,20 59:20,25 63:14 74:9 75:9,11,20,23 chair 5:13,17 19:9,18,19,23 65:15 68:14 69:21 commencing 76:4,13,18 79:11 22:12 23:4 25:22 70:25 72:10 73:14 69:9 80:5,10,11,16,19 challenges 17:14 27:6,17 28:10 74:15 76:25 79:17 81:5,20,23 82:5,19 61:3 33:6 35:5 82:10 85:23 86:8 commerce 17:9 87:16 88:4,21,24 36:16,22,24 89:16 92:24 89:9 (60) challenging 37:10,21 38:2,23 93:4,17 (68) commercial 88:13,25 39:5,23 41:10 64:12 66:5 companies 22:8 42:12 43:11 44:17 close 14:2,6 30:5 27:3 chance 24:8 92:8 45:18 48:14 85:8 90:8 92:6 commissioner 49:22,24 50:23 93:8,12,20 (9) 36:18 53:7 company 38:20 change 21:25 51:2 56:25 47:4 69:18 62:13,13 63:24 closed 92:22 94:3 commitment changed 20:9 64:11 65:3 32:9,11,17 compare 62:22 66:2,15,20,23 closely 91:9 77:9 changes 22:23 68:6,24 74:4 75:6 committed 34:12 23:5 78:24 79:12 84:4 closes 90:16 competitive 88:13,15,16 (59) committee 1:3 33:15 35:2 charge 44:15,16 closing 77:25 4:22,24 5:19 7:20 54:20,21 71:17 46:12 city's 79:8 80:8 87:19 13:6,25 14:20 84:3 (6) 15:15 16:7 27:25 charged 26:16 civic 20:7 77:21 closures 62:8 29:13 30:10,18 competitively 32:21 34:17 71:19 charges 46:10 class 41:14 70:14 club 40:11,18 37:8,24 38:5,9 41:7,16 42:9,14 39:7,8,15,18 53:15 complained 64:8 charging 57:16 classes 20:25 46:15 47:19 92:15 93:10,15 46:21 49:4,16,20 50:12 (28) complaints 38:11 charter 7:23 54:24 56:9 60:6 16:14 claudette 71:6 68:2,24 70:4 committees complete 25:19 71:13 72:16 74:10 18:10 64:6 79:7 chase 3:5 cleaned 58:7 75:12 76:15 43:17,19 80:3,14,25 82:7 common 26:4 comptroller 2:11 cleanly 29:15 85:10 87:8 88:19 6:2 child 70:2 89:5 (31) communication clear 20:5 69:12 78:19 comptroller's children 16:5 91:5 cockfield 2:16 90:6,13,13 91:5 communities (4) chowdhury 3:13 clearly 4:6 9:14 codes 78:10 16:23 18:7 20:22 57:21,24,25 (4) 10:2 29:16 63:22 21:4,14 22:18,21 computeraided (5) coexisted 52:19 58:8 62:2 87:13 1:23 christian 40:7 60:13 (10) clerk 2:23 4:2,3,8 concepts 51:18 christmas 54:16 5:2,13,20,22,24 coffee 70:17 community 15:7 78:3 81:19 6:2,5,12,16,20,24 17:18 18:25 concern 71:14 7:3,7,10,13 color 60:11 19:3,6 23:3 40:20 circulated 13:6 8:10,17,21 13:3,23 42:10,12,16,18 concerned 18:5 14:2,6,13,15 colors 52:17 43:4,9 40:17 ciro's 52:3 18:12,19 25:2,5,9 44:2,4,8,18,21 28:3,8,10 35:12,23 come 5:20 16:15 48:13,18 51:6 concerns 31:8 citizen 40:17 40:3 43:17 45:14 62:4 66:25 70:14 59:11 61:4,16,20 47:25 49:8 74:2 75:19,22 62:18 64:18 concession 1:3 city 7:22,23 53:3,17 55:7,23 76:9 88:7 (10) 65:6,9,20 67:7,17 5:18 7:19,23

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 101

14:19 16:6 28:13 79:10 91:2 contracts 36:22 council 19:9 crossroads 88:14 32:7,25 33:13,25 91:8 38:23 34:7 37:7,12,22,25 considerate 86:4 crucial 31:14 38:4,12,24 contribute 42:11 counsel 2:7 6:5 71:15 39:6,7,14 45:23,25 consideration 80:12 47:6 50:5,13 13:2 30:12 60:23 count 31:18 cruel 81:19 52:20 53:8 60:14 71:23 79:6 86:22 contributed 68:20 70:3 76:5 (6) 38:14 80:17 county 95:8 crushner 25:4,7 79:9,25 80:13 85:17 91:10 (38) considered 32:3 control 27:3,4 coupled 54:14 cuisine 71:6 46:3 concessionaire considering 35:3 course 83:23 cultural 17:9 35:7 36:20 49:15 47:5 convenience 36:11 court 39:24 cup 70:17 concessionaires considers 16:7 72:25 73:18 42:3 81:17 conversation curious 72:22 consistent 47:20 16:25 76:7 81:21 courtney 3:23 concessioners 79:17,21 currency 49:16 34:10 consistently 51:5 conveyance 38:18 covered 21:15 current 20:4 concessions consortium 21:20 32:12 39:15 33:10 37:14,24 25:14 cooperation covid 41:9 42:21 42:2 46:5,14 41:17,20,24 30:12 45:7 58:22 61:22 47:11 (8) 46:4,8,12 47:13 construction 78:8 81:2 (7) 50:19 63:25 71:9 76:4 coowner 49:17 currently 12:8,9 80:25 82:25 85:13 covid19 31:16 15:7 23:19 24:12 (16) consultant 45:19 coronavirus 29:3 30:13 33:19 58:24,24 craft 80:14 36:8 41:15 74:19 concludes 17:20 consumers 64:21 (11) 93:21 corporation 2:7 cramped 62:5 contained 17:15 6:5 cushner conclusion 91:14 crave 67:5 25:7,10,13 27:21 continue 17:16 corporations (4) conditions 20:3 18:15 23:4 24:24 87:14 create 11:9,10 28:20 35:7 42:17 50:24 51:2 79:10 customer 26:19 conducted 7:20 43:2 58:17 59:11 corps 58:3 (5) 56:8 60:19 76:21 77:24 83:20 conference 1:8 85:5,7 (15) correct 84:18 created 50:11 customers 26:17 4:9 51:10 52:11,20 69:12 continues 89:12 corroborated 60:14 66:8 69:3 confirm 4:5 77:18 70:8 73:6 76:14 daily 20:25 continuing 91:13 (10) confirmed 32:9 cost 64:19,20 damage 43:13 contract 19:15 69:10 creole 52:2 conflating 76:4 21:20 40:12,14 dance 67:12 42:6,6 43:22 could 37:17 crisis 88:17 conflict 5:8 54:5,9,12 57:5 56:22 61:24 92:22 date 16:8 78:6 58:13 63:20,24 (4) criteria 34:17 conflicts 39:16 70:12 71:8,15 35:3 63:10 david 3:9 53:3,6 75:10 76:3,5 could've 83:11 connectivity 20:5 80:2,7 82:5 critical 20:20 day 58:14 60:16 87:9,24 88:18 couldn't 57:4 67:11 78:5 95:20 consider 16:10 89:14 (27) cross 19:25 (5)

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 102 days 54:15 78:3 demand 66:21 didn't 57:3,3 disregard 81:12 downs 61:14 dead 88:15 denied 72:2 difference 77:12 districts 15:8 downtown 85:13 deadline 78:16 deny 82:5 differences 62:25 diverse 52:12 dpr's 90:22 deadlines denying 54:11 different 46:20 diversity 52:20 dramatically 78:10,12 50:8 60:14 20:10 department deal 90:21 7:11,14 14:15 difficult 21:8 diverted 26:12 drastically 88:7 20:23 28:10 dealing 37:20 31:6,18,23 32:5,22 difficulty 86:12 divide 15:25 16:2 drawing 41:2 42:7 45:23 49:22 18:8 19:23 (4) debris 58:7 61:13 71:8 72:2,6 digital 15:25 16:2 draws 67:22,23 73:10 75:8,25 18:8 19:23 20:17 division 26:10 decade 17:13 82:18 (21) 22:20 (6) dre 12:19 21:24 75:22 does 25:2 28:3 departments direct 5:7 38:7 48:18 69:6 (4) drinks 44:8 decades 83:5 74:5 78:19 doesn't 64:16,17 drop 43:10 45:4 deceasing 22:6 deployment directed 14:8 76:16,17 78:24 (5) 15:2,8 dropping 66:6 december 78:2 direction 19:20 dog 72:19 deregulators 81:16 dudes 52:2 decent 50:8 25:8,14 doing 10:2 24:9 directly 59:7 81:18 (4) due 8:2 62:9 decided 25:22 designs 34:22 37:12,21,23 38:9,12 (5) doitt 6:11 18:3 during 4:15 5:4 decision 55:21 desiring 7:25 19:8 21:7 42:21 45:6 58:14,16 59:17 director 37:25 47:20 50:16 61:23 63:23 68:20 despite 78:13 dollar 37:19 58:6,21 74:6 69:5,8,13 78:7 dirty 72:19 88:20,24 (12) 79:8,24 81:18 (14) destination 41:8 dollars 26:9 50:20 disagree 53:13 dwelling 15:3,10 declined 47:6 donating 74:6 detached 55:3 disagreement e 2:2,2,2 95:3,3 decrease 19:22 79:7 done 19:24 24:15 (5) detail 39:17 25:21 26:17 27:21 deeply 43:8 disagrees 53:12 82:7 83:6,18 each 4:11 13:15 detailed 24:5 85:10 87:25 (10) 35:23 48:2 52:20 defined 34:18 disappoint 49:5 60:14 (6) 63:9 devastating donovan 31:22 61:15 81:5 disaster 65:2 earliest 36:11 definite 68:7 doors 61:23 devastation disconcerting early 71:19 delayed 54:13 56:18 90:23 dot 8:25 88:18 11:7,24,25 93:6,6 ease 4:12 61:18 development discussed 22:23 (6) delays 61:11 78:9 22:4 42:18 easily 75:22 discussion 16:19 doubt 73:4 77:17 deliver 56:14 devices 20:14 22:25 54:14 down 56:15 east 49:25 66:15 delivered 74:4 devil 85:21 displace 85:19 60:16

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 103 eat 67:16 employ 80:20 environment 66:14 67:11 experimentation 51:23 80:19 51:24 eclectic 50:7 employed 41:15 everybody 10:5 88:22 environmental 82:13 experts 25:15 economic 42:18 81:11 43:13 46:20,21 employee 36:16 everyone 4:5 expiration 16:8 52:18 60:12 (6) 43:23 81:11 epicenter 58:23 9:15 13:19 23:16,25 24:23 expired 33:13 economically employees 39:9 equipment 22:4 27:24 28:24 76:21 43:3 46:17 57:15 29:11,22 30:3 explain 78:25 60:20 (5) erosion 62:9 36:6 57:17 59:15 economy 51:3 76:19 exponentially 76:14 80:12 employes 40:21 erroneous 75:10 84:11,17,21,23 66:4 86:3,6,13 90:22 edible 52:3 empty 66:15 especially 42:20 91:25 92:5 (25) expressed 90:21 87:14 education 17:8 essential 22:20 everything 74:24 expression 17:19 20:2,9,23 (4) end 13:14 14:11 81:3 75:18 24:22 45:10 58:13 extend 14:24 effects 54:6 89:17 (6) essentially 41:11 evolved 75:3 46:7 extended 21:23 effort 32:11 66:7 ending 84:17 example 34:6 34:13 60:23 78:12 established 49:24 54:9 66:9 83:9 (4) (4) efforts 17:5 endorsed 62:7 31:15 74:10 establishments except 79:22 84:5 extension ends 13:21 45:6 59:9 64:3 69:4 16:7,10,19 21:19 eight 61:7 exchange 16:15 (4) engage 51:6 estate 64:9 either 5:6 exclusive 48:20 extra 37:10 43:9 engagement 20:7 et 50:11 eligible 15:4,11 excuse 90:5 eye 17:13 enhancements ethnic 21:13 else 25:2 28:3 33:24 73:23 exemplify 65:8 eyesore 65:2 57:17 67:4,22 86:6 (6) enjoy 48:16 europe 27:7,12 existing 31:10 f 95:3 80:23 34:15 68:23 email 8:10,18,21 evaluated 39:2 face 62:12 9:16,18 10:6,24 enjoying 50:25 expand 34:10 11:15 12:6,14,16 evaluating 34:16 faced 31:13 14:3,10 24:5,21 enough 41:5 expect 32:16 29:19 30:6 37:13 62:16 eve 81:19 76:18 fact 26:18 35:20 38:13 39:17 89:21 91:12,21 92:9,10 entering 9:23 even 38:8 54:2 expedite 13:10 failed 64:6 93:8 (26) 58:21,22 (4) entertainment expense 52:16 fair 37:17 emails 77:18 50:17 60:18 event 20:10 91:22 experience 34:24 faith 88:16 entire 71:21 events 80:11 36:24 45:21 47:20 emergency 66:7 72:23 73:3,12 82:24 48:17 67:6 (6) faithfully 61:25 87:10 93:23 (6) emphasis 39:12 ever 82:21 experienced families 55:14 83:6 entrepreneurs 51:22 62:16 58:9 62:21 51:17 every 51:14

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 104 family 46:24 fields 50:6 71:2,4,5 (4) franchise 1:3 funded 21:16 59:10 5:18 7:19 fifteen 28:18 fleeing 88:14 14:19,21 16:6,9 funds 22:2,3,6 famously 81:9 18:5 19:15 25:18 fifth 34:25 flock 67:6 (10) furnas 2:6 fancy 50:20 5:25,25 figure 63:3 folks 31:8 59:2 franchises 17:2 fans 85:9 21:17,22 further 23:12 figured 77:14 follow 51:25 83:8 28:21 35:21 42:11 far 22:9 francisco 53:23 93:16 95:15 (6) filed 27:16,17 following 34:17 54:5 farm 74:19 61:17 91:6 future 17:14 filippone 38:3 frank 3:3 36:4,13 79:13 fast 61:16 fondly 74:23 fill 66:7 frankly 89:11 gale 17:25 fcrc 4:3 5:18 12:8 food 33:9 34:7 16:9,20 19:8 final 30:9 35:15 36:21 44:8,16 fraudulent 38:17 gave 57:6 22:24 23:16 29:2 79:3 93:25 (4) 50:8,15 51:11 33:6 34:20 36:15 56:15 59:3,5 fraught 81:10 generally 31:25 39:18,19 93:25 finalization 60:17,24 61:25 (15) 61:12 67:5 73:7 74:4,7 free 17:3 34:2 generated 76:14 (18) 39:15 52:15 (4) featuring 52:12 finalize 32:17 gentrification foods 72:20 freedom 17:19 54:7 february 88:17 finalizing 90:24 foot 67:23 freely 24:3 genuinely 61:5 fee 22:11 34:24 finances 81:12 forced 84:11 fresh 62:4 72:17 get 4:4 24:15,18 feedback 32:2 financial 34:25 31:17 57:8 foresaw 22:17 friend 56:8 67:3,21 76:16 (8) feel 45:7 92:14 find 71:23 72:4 86:19 90:20 (4) forever 66:14 friends 53:25 gets 10:5 55:3 feeling 42:11 55:14 finding 88:14 forget 73:6,7 getting 76:2,8 feels 41:11 75:14 front 38:22,22 finish 25:19 29:4 gigs 27:9 fees 27:4 84:22 form 66:14 78:21 fruit 72:17 give 8:19 32:13 female 5:9,12 fire 74:5 former 36:16,19 full 18:20 20:7 41:25 43:4 57:7 8:18 9:5,9,10,21 49:14 58:3 63:25 25:5 32:13 35:25 67:24 85:4 (7) 11:19,22 83:17 first 13:9 15:14 64:23 (6) 37:7 40:4 43:18 84:5,12 86:14 24:6 28:8 30:17 45:15 48:4,7 given 5:6 14:2 91:12 (14) 32:13 34:20 42:2 forward 8:16 49:10 53:4,18 24:19 41:19 47:12 47:3 49:25 58:5 32:18 35:6 82:17 55:8,24 57:22 48:23 50:17 61:8 ferries 62:10 66:24 74:22,23,24 90:24 (5) 60:2 63:15 65:16 68:22 71:22 75:18 85:17 90:19 (17) 68:15 69:22 71:2 77:17 78:20 (13) fiber 25:20 found 48:7 72:11 74:16 77:2 firsthand 43:25 79:18 82:11 85:24 globe 66:18 fiberoptic 44:24 founder 38:20 86:9 (30) 26:3,15 glow 36:5 37:2,16 five 33:22 47:13 founding 50:4 fully 19:16 20:16 71:7 (4) field 3:14 59:25 50:14 60:4,5 (4) flatow 3:19 fourth 34:24 go 21:23 42:8

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 105

44:9 46:23,25 70:7,8 90:21 (8) hand 70:11 95:20 healthcare 17:8 helping 4:19 55:19 57:4 58:11 58:8,9 83:4 88:21 74:24 82:3 87:15 greenpoint 63:19 handed 89:2 healthy 52:14 (5) 88:9 90:9 (13) 65:3 hands 68:22 hear 4:6 9:9,25 henry 36:18 goal 19:21 gregg 2:24 4:2 15:20 18:23 31:4 14:8 92:22 hang 44:6 56:3,5,6 87:3 (10) here 5:16,23,25 goals 19:16 93:5,15 (6) 6:4,15,23 happen 39:4 heard 7:25 9:14 7:9,12,16 40:21 goers 67:23 greggalleyne 11:16 12:25 13:9 43:25 45:2,22 14:8 92:25 93:5 happened 56:18 23:22 24:2 28:5 56:10 60:7 62:21 going 8:23 9:24 70:5 54:19 91:15 (10) 73:6 81:6 82:3 10:13 12:5 23:12 greggalleyne@m 85:18 87:10 90:19 31:4 35:15 ocsn 89:23,25 happens 31:24 hearing 1:4 91:3 (23) 44:13,14,15,17 4:8,22 5:19 45:5 46:3 48:16 greggalleyne@m happiness 72:18 7:18,20 8:4 hereby 95:12 56:12 57:7,8 ocsnycgov 14:4 12:8,10 60:16 64:21 70:17 89:22 hard 19:9 13:10,14,20 14:11 hereunto 95:19 72:15,15 75:2 60:18,22 70:9 23:13,17,19,19 76:20 88:4,5,6 grossly 66:22 85:12 (5) 24:15,23,25 hey 43:19 82:13 89:4 (28) 29:3,4,17 30:5,13 groundwork hardship 31:13 31:3 32:19,22 hi 45:17 56:2 gone 19:10 30:2 54:24 35:18 38:22 47:23 60:4 65:18 87:2 56:9 71:12 (4) harmful 42:9 78:17 88:18 89:17 (5) group 46:2,6 90:8,16 91:14 good 5:15 18:22 47:22 49:18 50:7 has 7:21,25 92:5,12,21 high 13:7 35:8 33:5 44:23,24 51:10 81:8 (7) 13:5,19 17:10 93:20,22,23 94:2 52:2 58:24 63:3 50:21 53:24 57:15 19:10,14 21:6 (44) 69:10 70:23 (7) 61:2 64:16 85:9 groups 77:21 22:20 25:22 26:17 (11) 27:5 28:24 30:3 hearings 20:11 higher 46:11,13 growing 42:10 33:7,13,21 34:12 21:2 28:22 87:21 63:2,5 69:11 goods 41:23 50:2 66:3 71:11 40:18 41:7 46:19 (4) 77:13,16 83:23 (8) (4) 47:19 51:2 54:8 got 9:3 45:20 58:23,25 60:10 heart 55:16 highest 33:17 46:24 71:25 (4) grubbing 45:4 61:8 66:20,22 89:10 37:3,8 70:4 72:24 73:4 gov 10:19,22 gustatory 50:20 75:9,12,17,20,21 heart's 44:25 highly 21:9 33:15 11:25 12:20 14:9 76:13,14,20 77:12 50:14 71:18 (4) 93:6 (6) guy 84:13 80:9 81:2 85:10 held 4:9 36:21 87:25 89:18 61:16 hindrance 31:20 government guys 44:12 45:2,9 91:15,25 (49) 20:11 73:25 55:20 57:19 (5) hello 4:2 17:22 hiring 32:10 65:8 haul 65:5 23:16 28:24 48:9 granted 40:13 half 61:7 53:20 55:10 66:11 his 53:11 86:5 42:16 61:9 haven't 58:4 68:17 71:4 73:11 hall 27:5 79:20 84:25 (13) hold 47:18 granting 54:12 having 29:4 46:7 han 7:12,12 49:2 86:12 (4) help 17:19 21:11 holders 40:12 gratuitously 37:23 38:7,13,24 61:18,19 73:25 68:23 85:13 (6) head 38:8 82:20 (6) home 64:24 great 10:10 36:23 han's 38:10 health 20:18 helped 44:19,20 47:2 48:21 59:8 21:11 homeowners

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 106

62:20 80:21 hurting 59:13 important increased 64:19 inperson 21:8 16:21,24 18:4 70:12 homes 25:20 i'd 4:5 15:14 21:18 22:22,25 inspired 52:8 28:21 31:22 60:9 64:18 70:20 (8) increases 63:5 hope 22:21 63:22 77:6 92:16 77:16 inspiring 41:3 31:6,17 32:16 (8) importantly 45:8 55:20 57:4 34:11 increasingly 20:5 installation 15:5 70:16 89:11 (9) i'll 5:10 79:14 84:10 93:4 (4) imposed 20:3 incredible 31:13 instead 20:6 hoped 88:23 26:10 40:14 68:22 i'm 4:19,22 8:22 improper 62:10 incredibly 48:20 (4) hopefully 18:23 9:24 10:12 11:11 18:16,24 19:2 improved 51:22 incubator 51:16 instructed 24:6 horrible 79:13 23:12 27:21 32:18 35:15 36:19,25 improvement independent 68:3 instructions hospital 74:5 39:20 40:7,9,10,16 71:21 24:21 93:16,18 43:20,21,23 45:21 indicate 8:6,13 hospitality 49:18 48:6,10,10 49:13 improvements instrumental 63:19 64:3 52:22 33:23 34:21 63:7 indicated 32:23 40:25 53:6,7,9,21,22 76:9 (4) hot 72:19 55:11,12 56:3,7 indicative 64:13 insure 31:24 63:11,18 65:19,21 inaccessible hours 50:16 66:10 68:18 69:24 70:13 indisputable integrity 53:14 91:18 92:18 70:2 71:5 37:15 87:17 88:5 72:14,21 77:5,8,25 inaudible 21:16 household 20:15 79:7,23 82:7 51:23 individual 84:9 intend 81:14 83:13 86:19 69:10,11,18,19 (6) households 16:4 87:5,5 (59) industry 45:21 intended 81:20 inc 1:23 14:23 housing 15:9 i've 25:13 54:19 inedible 67:21 intending 35:19 17:9 56:9 69:25 inception 40:20 71:11,12,13 91:17 inevitably 68:2 intent 14:18 how 11:19 24:21 92:17 (9) include 11:2 28:12 45:23 41:19 44:13,20 78:24 inflated 63:8 52:17 56:17 ideas 65:8 interest 21:14 57:8,12 58:20 includes 33:23 info 79:15 29:9 46:9 51:8 60:10 63:3 imagination 75:20 (5) 72:15,22 73:11 79:15 including 16:4 information 7:14 75:2 77:14 84:6 17:8 21:17 33:25 8:9,16,20 interested 71:7 (18) immediate 40:24 40:22 80:14 91:9 10:4,6,25 11:10 76:8 95:17 (7) 12:5 14:16 20:17 huge 42:24 80:9 immediately 21:13 (12) interfacing 62:12 87:22 69:14 inclusion 34:7 informed 40:10 internet 16:4 hundreds 51:13 immoral 58:15 income 17:4 78:2 17:5,6 62:3 impact 16:10 inconsistent inherently 54:23 interrupt 4:18 hurricane 31:14 17:11 31:10 50:16 72:5 83:16 84:10 54:25 56:16 70:6 (4) impartial 39:3,14 inconvenience initial 69:5 interruption 44:18 86:21 hurricanes imperative 16:25 innovation 51:24 75:14,16 23:4 increase 64:20 intertwine 52:18

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 107

60:12 22:22,24 23:17 29:5,11 32:25 junior 76:25 85:3,8 (8) 25:25 26:2,2,4,7,1 90:20 (27) interview 39:6 2,20,20,22 junk 50:15 kleinaaron 3:24 72:4 27:2,12,13,14 items 13:5 28:25 29:2 30:20 just 4:17 5:2 8:19 know 18:16 interviews 64:7 32:2 34:11,20,22,2 iteration 64:24 12:4 18:15,18 25:25 31:4 39:10 3,24,25 22:16 24:7 44:2,4,11,16,21,22 into 19:10 23:12 36:4,7,9,13 38:2,8 iterations 64:5 28:21,24 29:20 46:21 54:21 50:12,19 56:12 39:7,10,18 40:6,18 31:5 32:14 43:24 56:20,22 58:13 67:11 68:9,10 41:8,10,19 its 21:25 40:20 45:8 47:25 50:21 62:16 64:17,25 73:5,20 75:3,4 42:3,4,5,6,7,12,13 61:21 53:9,9,11 54:4 70:11 74:3,8 85:12 88:10 89:10 43:19,23 45:17 59:16,20 60:9 84:6,6 85:22 89:2 (15) 46:2,8,19 47:11 jack 89:4 61:22 64:17 65:19 91:17 (26) 48:9,17,21 49:12 67:16 70:11,15,23 invest 59:15 53:20 jackson 95:10 81:14 85:8 86:5 known 36:20 80:23 54:4,9,10,22,23 87:21 89:4 (36) 38:3 55:10 56:2 jacob 33:19 invested 76:12 57:12,24 58:14 kamia 53:21 labeling 88:15 60:4 61:7 jamaica 58:2 investigating 63:17,23 64:12,25 katsorhis 2:12 labor 81:14 73:5 65:18,19,25 january 1:9 6:3,3 90:6,11,12 66:3,13,15,16,17 23:17 29:2 78:18 (6) lacking 88:16 investigations 68:17 95:20 (5) 27:15 69:7,9,10,12,13,24 keep 22:3 57:10 lady 44:19 70:15,22 job 61:2 70:23 81:20 (4) investing 58:18 71:4,14,15 laprad 53:3 72:13,16,22,24 jobs 51:13 57:3 keeping 50:21 investment 34:21 73:2,6,9,11,20,25 67:17 80:11 (4) 88:21 large 88:3 58:17 74:9,10 75:10,11 76:7,11 77:4 john 2:12 6:3 kellie 3:21 74:15 largely 21:16 invitations 34:13 78:5,11 79:20 81: 67:8 90:10,11 (5) 40:25 8,9,10,13,15,19,21 kellman 3:25 invite 31:23 82:13 83:14 join 12:3 65:23 85:23 86:8,23,25 larger 63:6 84:8,9 85:18,21 87:2,3,5 89:8 (9) invited 50:3 87:2 88:6 joined 12:7 20:16 lashay 2:22 7:9 89:2,22,24 23:18 24:7 28:24 kelly 74:18 inviting 34:12 92:5,10,22 93:11 29:20 50:6 (7) last 26:18 61:22 94:2 95:12 (167) kept 21:7 22:21 64:24 74:6 77:23 involved 61:3 joining 12:11 37:11 87:20 88:18 (7) 74:9 island 2:21 7:8 19:6,14 52:3 joint 19:2 kidding 9:3 late 87:23 irene 75:15 61:18 (6) jordan 3:17 kids 44:6 laura 3:7 ironically 25:22 issue 53:16 54:4 68:14,17 48:4,7,9 (4) kimia 3:10 53:17 is 4:2,8,18 5:17 issues 49:2 61:6 journalist 65:21 law 39:16 54:19 9:19 10:24 kind 59:7 11:6,14,22 12:16 item 6:7,8,10,11 jr 3:22 lawyers 25:15 13:14 14:5 15:17 8:7,9,14,16 11:3 kindness 24:14 16:6,25 17:15,22 12:13 13:8,9,12 july 21:21,21 30:11 leaders 59:14 18:3,5,14,23 14:14,17 25:21 19:10,20 20:5,6 23:20,21,24 25:3 klein 82:10,13,14 lease 64:12,15 21:9,14,19 28:4,6,9,11 jumped 50:12 83:21 84:19,25 68:21 84:3 89:2

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 108

(5) like 4:5 15:14 locations 34:4 65:15,18,19 (4) management 2:9 19:7 28:21 49:2 85:18 6:12 62:10 leases 32:14 88:8 41:11,25 44:19 made 13:24 30:9 89:4 45:4,6 46:22 long 58:10 59:14 41:7 46:16,21 managers 46:17 48:13 54:7 64:23 65:4 (4) 53:10 leasing 47:3 56:16,17 57:17 57:13,13,14,16 managing 49:19 68:23 59:23 60:9 63:22 longer 92:6 59:4 61:23 79:2 61:2 82:23 64:16 67:8,13 93:24 (14) least 15:5 47:17 69:15 72:18 75:24 longterm 68:6 manhattan 2:17 77:7 86:5 magic 67:22 6:25 17:23,25 leave 35:19 66:24 87:21,22 look 32:13 44:17 19:4,13 45:20 67:13 79:14 (4) 90:7,14,17 91:4 73:8 82:16 (4) magical 67:7 47:16 (8) 92:16 (33) left 42:22 58:7 looked 27:5 mahallati 3:10 many 11:12 60:10 66:8 77:7,8 limit 22:14 73:20 53:18,20,21 (4) 21:13 22:18 24:16 (6) 29:25 32:12 41:3 line 92:21 looking 29:21,23 main 71:14 46:20 47:15 50:25 legal 37:19 38:2 32:18 85:18 (4) 51:4,17 52:6 72:24 73:8,11 (5) listed 38:8 92:10 mainstream 60:10 73:23 81:6 looks 35:5 21:15 85:14 87:11,12,19 legality 73:2 listening 72:20 91:22 (21) lose 59:12 81:7 maintain 34:15 leisure 68:22 literally 71:11 88:6 60:19 map 51:4 70:10 lengthy 62:7 little 87:23 loses 66:16 maintenance march 74:6 28:14 let 8:10 14:4 live 16:3 32:16 losing 81:4 marcus 66:13 18:16 22:15 24:9 50:17 54:3 (4) majority 37:14 56:25 75:19 (7) loss 38:18 42:24 maribel 3:8 lived 87:9 68:6 78:2 87:11 make 13:19 49:8,12 60:9 77:7 let's 45:3 73:8 88:4 (6) 18:11 20:4 24:15 (5) living 60:21 29:14 31:25 letter 25:16,24 losses 88:23 32:21,24 41:12 marine 58:3 llc 28:19 33:9,17 43:12 44:13 45:6 letters 27:16 45:24 49:16,20 lost 39:5 45:6 57:19 60:16 64:22 market 41:5 77:20 50:12 52:9 60:6 68:7 70:13 82:20 79:10 (10) lot 4:22 23:23 90:7,14 91:4,24 marriage 95:17 levels 21:25 83:5 29:10 31:5 45:7 93:14,22 (24) local 17:3 26:16 92:20 (6) marta 3:4 lh 1:23 31:11 32:10 37:11 makes 44:17 51:11,12,14 52:14 love 62:17 85:12 48:15 67:14 martha 2:14 liaison 49:22 58:18 64:7 69:25 40:3,6 70:13,23 71:11 low 17:4 46:13 making 37:6 41:4 license 33:7,12 78:17 79:22 55:13 67:11 80:14 mary 3:18 38:19 61:6,8,12 80:9,11,12,16,20 88:10 (6) male 9:3 10:7,14 69:21,24 79:9 (7) 81:8 82:18 83:7 11:6 33:4 59:23 (25) lower 83:24 66:10,12 83:10 massive 30:13 life 17:8 70:19 85:21 90:3 91:17 63:4 77:15 88:22 87:10 locals 44:5 60:15 lucrative 22:9 92:16,23 93:2,11 (4) 67:8 (16) lifelong 87:6 luxury 20:6 matter 14:18 location 34:9 manage 87:16 18:3 28:12 lightning 68:11 61:4 mackenzie 3:16 29:6,8,8 30:16

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 109

37:19 38:2 95:18 mentioned 29:16 misguided 69:13 monopolization 72:13 73:17 74:18 (10) 39:17 70:21 79:20 82:2 87:2,5 mismanaged 89:8 93:21 (52) may 4:17 13:22 mentions 37:13 81:12 monopoly 46:7 20:13,16 30:24 72:22 73:5 74:11 much 12:22,25 54:2 85:5 86:14 mere 54:15 mispronounced (4) 13:11 21:24 89:20 (9) 48:8 49:9 23:9,11,15 24:11 michael 77:4 months 78:14 25:23 27:22 28:2 mayor 2:3,5 missed 78:9,15 30:11 33:4 5:22,24 25:17 morale 81:5 36:3,12 39:25 27:16 (6) missing 76:12 41:19 43:12,13 more 10:20 12:6 45:11 46:10,13 mayor's 19:8 19:25 mission 50:18 16:2,5 17:12 52:25 54:7 57:20 21:24 22:9 26:24 63:2 68:5 74:13 me 4:6 5:10 microphone 4:14 mistake 79:13 31:5 35:18 39:17 77:13 79:6 80:17 8:10,19 9:4 14:4 5:3 23:25 43:13 57:7,18 81:2 82:8 86:17 15:20 18:2,23 mistreatment 80:15,22,23 (17) 87:17 89:9,15 22:16 23:15 28:23 microsoft 1:8 4:9 81:11 93:15 (38) 32:9 46:22 47:23 moreover 26:15 56:3 57:17 73:10 middle 23:18 mix 52:14 mullally 3:18 85:4 87:3 90:5 29:3 mortar 65:24 69:22,24 (21) mnm 18:3 midway 12:9 most 25:24 51:14 multimillion mean 21:23 54:8 mobile 71:10 57:2 62:19 77:11 37:19 mild 26:20 (5) meaningfully mocs multimilliondolla 32:3 miles 88:8 10:19,19,22,22 mostly 62:25 r 38:19 11:21 12:19,20 meanly 43:7 millicent 3:12 93:6 (8) motar 75:6 multiple 27:18 55:23 56:3 means 27:7 54:21 model 47:7 motivation 54:11 music 52:12 million 37:10 70:18 measures 51:7 39:5 47:15 models 17:4 move 22:8 musical 52:13 media 18:25 millions 17:11 moment 4:18 moved 49:23 19:2,3 21:15 (4) 36:23 66:16 8:20 28:23 85:4 52:5 56:10 90:23 must 14:2 20:11 86:11 87:20 (6) (4) meet 47:16 minimum 15:3 mute 4:14,20,25 momentarily moving 29:6 5:3,10,10 9:15 member 4:21,24 minority 21:4 84:21 10:10,16 12:10 16:20 27:25 29:13 74:2 ms 5:15,23 23:25 24:23 27:25 36:25 38:3 44:3 momentum 6:6,9,14,22 29:12,22 36:8 60:5 65:20 (10) minute 27:19 71:16 76:20 7:2,9,16,17 8:19 66:12 84:11,16,20 38:15 42:22 47:8 9:25 10:9,16 92:4 (21) members 15:15 51:20 78:22 81:24 monetary 70:21 11:8,21,24 13:13 18:10 19:7 30:18 82:3 85:6 89:7 15:13,17,21,22 muting 9:13 32:21 37:6 38:24 (10) money 44:14 17:22 18:9 28:7 53:14 80:16 81:23 45:3 54:13,21 30:15,23 32:20 mutual 59:2 (10) minutes 13:16 57:7,8,13,18,19 35:11 40:6 42:23 25:12 35:24 48:3 62:15,15 63:2 45:13 48:9 49:12 my 5:17 15:25 mendez 2:18 83:20 (5) 69:9 70:12 75:18 51:21 52:24 53:20 17:20 18:23 28:25 7:2,2 17:22,23 (5) 76:10 77:13 88:3 56:2,7 65:18 36:4,13 39:17 mirtha 6:18 (18) 66:11,13 68:17 40:6 43:19,22

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 110

45:10,17 47:22 necessarily 42:4 43:4,11,22 44:17 normal 39:10 obtain 88:2 48:9,17,24 45:18 48:19,22 49:6,12,25 53:20 necessary 20:18 49:5,21,24 50:24 notable 77:12 obviously 87:25 55:4,10,21 56:2,7 51:4 54:7 55:18 57:19,24 59:19 necessity 20:7 58:13 61:8 notably 62:25 odea 48:9 60:4 65:12,19 62:3,12 64:8,22 68:12,17 neck 87:24 66:2,15,23 note 13:3 32:4 off 52:5 60:10 69:19,24,25 67:5,15,23 68:24 53:11 77:8,9 81:14 (5) 71:4,10,14 72:7,13 need 10:4 17:17 69:18 72:14 74:4 74:12 76:22 77:4 27:14,15 31:16 75:10 77:19 84:4 noted 18:19 94:4 offer 34:24 42:2 79:20 85:19 87:10 59:14,14 70:22,22 87:6,10 88:13 51:2 67:17,18 89:14 93:17 95:20 (9) 95:6,11 (73) notes 92:12 79:3 (6) (51) needed 22:3 next 18:12 35:12 nothing 50:20 offered 46:19 myself 5:7 44:3 39:22 69:20 56:20 69:16 63:2 69:16 77:13 (4) n 2:2 12:18 needs 43:11 nicholas 3:15 now 5:20 24:24 47:14 48:19 69:13 63:14,17 26:19 28:5 offering 85:16 name 4:11 5:17 (4) 29:6,12 31:16 8:6,12 11:2 12:12 no 14:17 28:12 32:3 33:3 39:9 offers 83:11,22 13:17 18:20,23 negotiated 16:13 37:16 40:23 41:19 55:2 58:10 62:19 24:4 25:6 28:25 17:12 33:8 50:17 54:10 56:19 66:5 73:24 office 2:5,9 5:24 29:19 35:25 59:3,3 62:10,15 84:17,20 86:2 6:12 15:19 17:24 36:4,13 40:4,6 neighborhood 65:20,25 75:11,20 88:3 89:16 92:16 19:8 30:21 31:24 43:18,19 45:15,17 19:4 34:8 64:4 78:18 79:21 92:6 94:2 (22) 37:22 38:6,12 48:4,7,9 95:17 (20) 90:7,13,14,17 49:9,10,12 neighborhoods number 6:7,10 91:5,9 (18) 53:4,18,20 65:10 87:12 nobody 26:20 13:5 23:20,21 55:8,10,24 56:2 85:18 29:5,7 (7) officially 51:15 57:22,24 60:2,4 neighbors 67:18 63:15 65:16,19 80:21 noelle 3:5 numbers 63:6,7 often 10:4 74:25 68:15,17 69:22,24 43:17,19,20 (4) 84:2 87:22 71:2,4 72:11,13 neiman 66:13 74:16 77:2,4 noises 4:15,23 numerous 77:20 once 84:22 79:18,20 82:11 neither 20:14 5:4 85:24 86:9 (58) nurtured 42:15 one 4:18 5:5 net 19:4 nonaffiliate 10:19 12:5 27:19 nancy 12:18 55:11 nyc 10:19,22 28:15,23 29:7 network 19:5 11:24 12:20 14:9 34:9 38:15 nathan's 72:19 none 22:16 32:22 82:17 93:6 (7) 42:6,8,22,25 never 51:15 46:2,6 47:8 51:20 national 33:21 nonlocal 55:3 o'clock 30:5 54:5 61:11 67:19 45:2 new 7:22,24 12:7 73:11 78:22 81:24 14:15,22,23 15:9 nonresponsible o'dea 48:7,10 82:3 85:4,6 86:11 native 87:6 16:3,11 17:4,19 79:5 88:9 89:7 (30) 20:19 22:18 oases 61:18 nature 66:8 26:2,6,11 28:10 nonresponsive online 91:18 31:21 33:5 79:5 objective 41:22 near 31:12 34:3,7,10 35:5 only 5:5 42:6,24 36:16,22,24 nonsense 62:11 obligated 24:16 54:16 55:18 64:19 nearby 33:19 37:10,21,25 66:20 68:5 79:4 38:5,23 39:5,23 nor 20:14 42:5 obligatory 62:11 83:14 87:15 (11) nearly 66:6 78:5 41:14 42:12 78:25

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 111 open 41:4,6 order 5:20 13:9 44:6,13 52:15,23 o’dea 3:7 participate 50:4 52:16 56:22 61:23 34:14 88:2 (4) 58:6 59:7 63:12 88:19 (6) 64:9 70:6 76:2,20 p 2:2,2 participated organization 78:23 79:4 81:20 40:23 opened 56:25 40:8,18 55:3 58:2 87:15 90:8 (24) pace 22:3 61:16 73:12 (5) particular 40:8 outcome 95:18 packaged 72:19 opening 51:17 organizations particularly 82:22 21:7 51:12 outdoor 28:15 padilla 3:15 31:12 63:14,17,18 (4) operate 72:23 organizations' outlined 15:25 parties 95:16 19:12 paid 26:19 63:4 operated 62:11 outpouring 87:22 77:15 partner 31:19 64:5 original 61:6 49:20 outrageous 70:15 pain 43:13 61:19 operates 33:19 other 14:23 partnering 35:6 21:22 22:5 31:19 outside 43:5 pandemic 17:7 operating 22:2,6 32:20 41:3,22 20:4,11 21:12 partners 31:15 34:23 42:24 88:22 48:25 50:25 60:7 outstanding 50:7 22:17 55:2 58:22 50:6 (5) 62:13 65:7 70:7 75:16 88:21 72:6,21 78:21 (15) over 10:9 22:7 (10) parts 51:2 operation 38:10 70:11 75:12 28:14,16 33:9 others 61:13 79:12 85:11 88:7 panehogphonetic party 67:12 71:7 46:5 71:21 83:8 89:3 91:23 92:17 50:10 (6) otherwise 16:12 93:4 (12) past 22:7 55:15 88:15 papers 78:18 75:13,21 80:6 (5) operations 34:23 overall 37:13 our 10:2 12:7 park 33:21 45:2 patience operator 60:8 13:18 16:23 overarching 48:14 52:11 68:20 24:12,14 86:22 83:3 19:23,24 16:24 81:21 83:2,4 84:4 20:9,12,21 22:21 88:10 (10) patios 52:19 operators 37:11 23:3,14 24:9 overestimated 60:13 50:8 51:11,22 27:14 31:24 34:10 66:22 parks 6:7 7:11 64:2 81:9 85:16 35:6 38:25 39:18 28:11 31:6,18,23 pay 22:11 27:11 (7) 52:16 55:14 59:14 overpriced 48:20 32:5,17,23 60:12,20,21,23 67:2 33:3,6,14 35:5 paying 26:22,23 opportunity 8:2 61:6,15,23 36:16,18,22 37:22 27:8,10 60:20,21 9:18 13:20 24:19 62:2,18,22 66:14 overrides 70:20 38:2,6,12,14 39:9 (6) 30:25 32:8 36:10 77:9,24 78:2 42:7 45:22 49:22 40:2 42:17 50:18 80:5,8,10,20,21 overseas 26:22 53:8 61:12 62:13 peacefully 52:19 82:16 83:22 85:17 81:5,22 82:4,19 63:9 71:8 72:2 60:13 89:19 91:25 (15) 83:7,25 88:16 own 53:25 60:22 73:10 75:7,25 91:24 (49) 74:7,7 75:4 78:6,9,12 82:18 pedestrian 65:25 oppose 68:20 78:8,10 (7) 90:23 91:6 (40) ours 55:15 pending 16:18 opposed 69:8 83:23,24 owned 80:15 part 13:24 18:4 19:24 26:5 30:9 peninsula 51:9 option 86:20 ourselves 60:21 owner 60:8 63:18 32:10 47:4 62:21 86:15 64:3,11 68:19 (5) 58:12,19 63:24 oral 92:6 64:18 78:19,24 peninsulas 44:7 out 8:23 10:13 owners 64:8 80:10 93:25 (15) orally 13:22 14:5 19:16 26:13 73:21,23 74:2 people 39:21 42:20 43:7 79:12 (5) partake 41:17 9:7,13,13,22,22

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 112

18:17 24:13,16 pillars 43:8 points 79:4 (4) programming 29:18 30:2,14 82:24 83:2 43:3 44:23,24 pivot 16:23 22:20 polite 86:4 previously 45:3,7 48:15 23:3 15:4,11 29:16 progress 58:12 50:22 51:14 52:17 poor 21:4 75:3 (4) 57:6,16 60:11 pizzeria 52:4 prohibited 21:10 66:25 67:6,8,13,17 porta 56:23 price 44:12 63:5 69:3,18 70:14 place 31:21 77:15 project 51:16 72:21 75:14 44:5,10,25 48:15 portion 41:12 80:4,23 81:6 51:7 89:10 (7) priced 41:18 44:9 proposal 84:14 88:14,22 positively 36:20 33:18,23 35:5 89:9 92:2,20 (42) places 59:3 prices 41:23 37:9 39:2 47:11 87:11,19 possible 9:19 46:11,13 69:11 (4) 69:6 71:18 77:9 per 53:22 12:23 13:11 30:2 81:13 (10) planned 33:24 36:11 54:22 69:19 pricing 43:7 percent 37:7 34:22 85:15 (8) proposals 33:15 66:4,6 principle 52:9 34:16,19 39:13 plans 34:10 post 61:13 62:22 78:14 (6) performances principles 54:17 52:12 plastic 50:15 potential 31:9,20 propose 21:19 prior 31:3 32:25 34:20 period 21:8 platform 21:2 potties 56:23 33:12 34:14 50:13 (5) proposed 14:20 periods 62:7 play 26:25 27:13 prepare 78:14 48:22 pro 51:23 person 5:5 18:13 playing 16:22 present 6:6,10,19 proposer 37:3 26:22 35:12 46:10 23:2 7:2,6 40:2 65:24 problem 66:17 83:14 (6) 75:21 (8) proprietors 32:8 please 4:20,25 procedure 54:18 personal 37:5 5:21 8:16,20 presentation proprietors' 53:13 79:15 10:10,16 11:2 29:5,7 proceed 15:21 64:22 12:4,12 13:3,13,17 25:9 30:24 personally 74:3 14:13 15:21 presented 90:19 protest 71:24 18:12,20 23:25 91:3 proceeding 94:2 72:3 persons 8:5 25:5 27:25 28:8 29:12,22 33:3 president proceedings 4:4 protocol 39:11 perzy 3:22 76:25 35:12,20,21,24 2:13,15,17,19,21 77:4,5 78:23 (5) 36:8 40:3 43:6,17 6:16,20,24 7:3,7 process 13:10 protocols 23:14 45:14 48:4 49:9 15:19,24 17:25 31:9 37:17 72:5 28:22 35:17 petition 39:23 53:3,18 55:8,23 18:25 31:22 (15) 78:20,25 79:4 57:22 59:25 63:14 83:11 91:10 (9) proved 83:2 phoentic 67:9 65:16 68:10,15 president's 17:24 69:22 71:2 72:11 processed 50:15 proven 65:5 phone 20:15 73:14 74:15 76:25 press 64:7 86:24 66:21 82:19 26:17 27:8 79:18 82:2,3,5,10 produced 36:23 66:10,12 77:19 83:15,20 84:10 pressing 86:15 provide 12:12 78:4 92:17 (8) 85:23 86:8,18,24 product 46:19 13:10 17:3 18:20 90:9 93:3 (65) pressure 73:24 21:3 25:5 30:7 phonetic 25:8 profit 40:24 68:6 35:7,24 40:4 36:5 49:17 65:11 pm 1:10 13:14 pretty 25:23 42:3 81:14 43:18 45:15 47:2 67:14 (5) 94:4 48:4 49:10 previous 40:11 profitable 16:16 53:4,18 55:8,24 pick 60:9 77:7 point 35:19 85:21 44:19 46:9 85:15 57:22 59:5 60:2

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 113

61:25 63:15 65:16 74:15,18,18 (4) ready 5:13 18:18 recommended reiterating 23:14 68:15 69:22 71:2 93:20 19:14 72:11 73:14 74:16 queens 2:19 7:4 related 41:9 77:2 79:18 80:10 19:5,13 28:18 real 64:8 reconsider 70:16 95:15 82:11 85:24 86:9 30:21 45:20 (7) 79:24 82:2,4 88:23 89:19,20 realistic 42:19 89:13 (5) relates 37:21,23 (40) queue 11:9,10 realize 16:20 record 4:11 relief 56:15 provided 20:22 queued 23:23 13:24 18:21 23:10 21:2,5,10 24:22 realized 11:12 25:6 30:9 36:2 remain 87:16 30:10 47:20 51:13 quick 16:19 40:5 45:16 48:5 93:7,9,14 (11) 90:14 really 41:11 49:11 53:5,19 remaining 27:20 42:11 45:5,8 55:9,25 57:23 38:16 47:9 81:25 providers 21:11 quiet 54:15 50:21 55:17,20 60:3 63:16 85:7 (5) 59:4 70:16 72:21 65:5,17 67:10 providing 20:20 quintian 2:10 73:19,24 82:15 68:16 69:23 71:3 remarks 30:22 30:6 44:5 6:14,14 87:16 88:12 (15) 72:12 73:16,18 36:14 74:17 75:25 public 1:4 5:19 r 2:2 95:3 reap 55:4 77:3,25 79:7,19 remember 74:22 7:18 12:8 15:14 82:12,20,22 85:25 16:11,17,21 races 52:17 60:11 reaped 37:9 86:10 90:15 93:25 remind 59:21 17:7,10,16 18:6 (40) 89:20 19:5 20:8 22:19 rafaele 3:3 reason 27:2 23:2,16,23 29:9 36:3,4,7,12,14 recreate 67:20 remote 1:4 5:19 30:17 31:25 38:17 39:21,22 reasonable 60:24 7:18 93:23 (4) 32:19,25 35:8 53:10 (10) recreation 7:11 46:9,18 78:16 reasonably 41:18 28:11 32:23 renewal 40:14 81:21 83:10 84:4 raged 61:22 92:12 93:23 (32) reasons 42:25 reducing 16:2 renewed 25:19 rainy 75:16 50:24 63:21 78:11 publically 38:21 (4) reexamined renovation 28:13 raise 41:23 68:2 69:14 publicly 7:21 83:4 reassurance rent 41:23 44:15 93:24 39:11 refreshment 62:2 47:11 48:22 60:24 raised 31:8 41:20 63:3 64:19 68:3 published 26:7 49:23 88:8 (4) rebound refusal 42:2 77:13,16 (10) 78:17 88:16,25 raising 62:20 regarding 14:20 rents 66:5 pursuant 15:12 rebuild 40:23 78:19 90:19 rampant 65:23 repeat 8:10 9:16 push 66:24 81:18 rebuilding 58:20 regards 53:9 10:4 12:5 14:10 ranging 61:4 (5) pushing 64:9 receive 32:2 51:9 register 8:5,12 rated 33:17 11:14 12:21,23 repetitive 48:21 put 22:18 26:5,16 37:3,9 received 13:4 24:8 29:19,24 (8) 67:2 51:3,6 68:11 70:9 33:14 91:22,23 (4) 78:23 83:11 85:12 rcn 16:14 registered 11:15 replaced 87:13 87:18 89:9 (12) recently 36:21 12:24 24:10 30:3 reach 20:13 49:3 58:4 90:3 (5) replacement 22:5 quality 35:8 70:24 reached 78:7 reckless 64:13 reiterate 5:2 replacing 49:3 89:16 28:22 35:16 48:2 quarton 3:21 recognizes 19:22 72:3 (5) report 15:25 26:6

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 114

65:23 respond 31:7 reverse 55:20 riss 52:3,11 role 16:21 39:8 22:17,25 reporter 93:22 review 1:3 5:19 rivers 80:14 95:11 responder 58:6 7:19 14:19 16:7 roll 5:21 30:10 31:2 36:15 robert 3:11 reporting 1:23 responding 53:9 39:12 (9) 55:7,11 rollout 25:20 reports 26:8 38:9 response 37:2 reviewed 92:15 roberta 50:10 rosura 2:18 7:2 54:13 71:25 17:22 representative reviewing 91:8 robots 59:24 7:10,13 33:2 71:5 responsibility rules 7:23 34:20 (4) 62:18 revitalization rockaway 23:22 80:18 28:17,19 29:8 run 50:14 73:12 representing responsible 83:3 30:16 32:6 74:19 80:8,13,25 19:2,12 90:12 revitalize 54:25 33:8,10,16,18 82:25 84:7 (8) responsive 40:19 34:11 35:4,9 36:5 reputation 81:10 revitalizing 41:2 37:2,16 s 2:2 rest 68:12 40:11,15,19 request 10:24 rewarded 40:15 41:6,15,21 42:8,14 sabio 2:14 34:18 39:11 restate 13:17 45:24 46:2,15,16 6:18,18 rewarding 57:15 47:12,19 48:12 requested 34:4,6 restaurant 45:19 63:20 49:4,13,14,16,20 safe 43:4 44:5 49:25 64:10 50:5,11,12,22 51:3 83:3 require 15:2,8 rfp 37:2,14 39:12 52:6,9 53:22 restaurants 78:5,8,23 83:10 54:3,23 said 8:8 32:4 39:9 reset 85:5 46:23 47:16 (7) 55:12,17,19 45:4 59:18 85:14 50:2,9 67:2 (5) 56:8,19 60:6 (6) resident 40:9 rich 52:11 61:15 62:19,23 43:20 45:18 restoration 62:9 65:20 67:6,16,25 sail 58:9 48:10,11 49:13 richards 7:16,16 68:7,9,9,21,24 55:12 58:3 68:18 restricted 21:9 31:22 69:16 sake 89:8 69:25 72:14 77:6 70:2,4,5,10,15 79:23 87:7 (14) result 64:20 riddle 71:6,13 72:16,24 salmeca 65:11 18:19,22,24 73:13 74:8 75:12 residential retail 63:4 22:13,15 23:8 (6) 76:15 77:5,6,10 same 52:10 15:3,10 67:22,23 77:15 (4) 79:9,14,25 57:11,18 66:17 right 9:20 19:20 80:3,7,13,18,24,25 83:8 (5) residents 17:11 retailers 66:22 44:25 45:9 56:16 81:8 34:5 36:25 40:22 59:16,17 78:25 82:6,7,15,18,20 san 53:23 54:5 46:16 59:6 62:19 retails 67:19 82:4 (9) 83:7 85:10 87:7,9 80:9 (8) 88:19 89:3,5,12 sand 75:5 retain 85:14 rights 16:17 (104) resoliciting 33:14 sandy 31:14 return 34:14 riis 33:19 46:5,12 rockaways 31:12 40:22 44:21 resources 58:17 89:12 47:4 83:2 88:10 34:9 40:9 43:21 56:16,17 58:5,6,21 16:15,22 17:17 (6) 53:24 56:10,15 61:13,15 81:4 (11) 20:21 21:5,10 returned 74:25 58:5,18,20,23 23:2 (7) rippers 43:24 59:6,13,15 60:8 satellite 28:16 reupping 32:14 46:14 55:13 88:9 71:12,16 (17) respect 79:6 (4) satisfactorily revenue 36:23 rocklarations 91:2 respectful 86:4,6 43:9 47:15,17 (4) risk 69:5 74:8 49:17 saved 87:20

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 115 saw 38:25 52:16 seems 48:23 76:3 60:7 (6) signature 95:22 24:13,21 26:13 56:16 60:10 (4) 27:7,14 29:13 seen 64:5 83:5 severance 63:6 signatures 77:22 30:25 31:20 32:18 say 10:7,11,14 87:13 35:19 41:24 25:17 31:5 40:17 shaniyat 3:13 significant 29:9 42:4,9 44:9 45:5 65:12 72:15 81:22 selection 31:9 57:21,24 64:20 90:18 52:8 57:12,18 85:9 93:2 (11) 32:6 34:16 53:15 58:12 59:18 54:20 (5) shared 13:24 significantly 61:9,20 63:3 saying 22:16 41:22 64:16 69:10 55:13 selfserving 72:6 sharon 2:8 6:6 70:13,16,19,20 signing 64:11 71:16 76:11 77:17 schedule 63:7 seljarago 67:9 sharply 22:7 80:17 81:2 84:23 similar 62:24 87:11,12,17,18 scheduled 13:14 selling 50:14 shattered 81:7 77:11 89:9 (49) 20:24 23:17 89:17 (4) send 8:9,20 10:25 she 18:2,5 38:8,9 similarly 21:22 socialize 43:5 92:23,24 (5) 45:4 (5) schedules 15:12 simply 39:9 sofia 38:3 senior 18:24 shechinah 95:10 school 16:5 simultaneously soho 68:9 seniors 20:16 shop 28:15 9:8 84:15 92:3 scope 50:23 63:9 sold 41:24 sense 64:14 68:5 short 30:22 55:12 since 20:9 se 53:22 75:8,23 76:13 (5) 60:25 49:14,19 52:5 sole 54:11 56:10 58:5 70:2 season 34:14 sent 37:13 77:19 shortfall 41:9,13 74:25 77:19 82:24 solely 42:13 47:18,19 61:17 91:21 43:12 (10) 77:23 (5) solicitation 33:16 separate 38:18 shorthand 95:10 sir 10:16 27:23 35:2 seasonal 75:17 63:11 66:12 september 25:16 shortly 86:13 83:13,18 90:5 some 30:21 seasons 61:10 91:20 92:21 (9) 31:2,7 43:9 51:24 62:6 serious 37:18 shortsighted 61:14,19 72:20 64:14 68:4 site 81:17 87:12 (9) second 14:14 serve 44:2 48:18 25:24 34:22 should 5:5,7 14:7 sixmonth 47:13 somehow 73:4 service 15:2,9,11 21:21 25:18 32:17 secondly 73:20 20:2 27:11 33:21 39:2 42:8,16 65:3 sleep 85:22 someone 46:22 34:2 79:11 (8) 73:18,19 74:11 73:9 75:19 76:17 seconds 85:7 80:2 81:22 (15) slowly 93:2 (4) services 1:23 secret 65:25 19:17 20:8 shove 66:25 small 41:12 something 22:10,10 27:2 48:13 63:18 67:3,20 see 55:19 58:20 35:8 (7) show 26:8 66:18,19 67:9 59:16 63:3 72:25 68:3,25 70:23 sometimes 87:23 75:2 77:14 (7) serving 22:18 shown 38:11 73:21,22 79:12 (12) somewhat 63:8 seeing 59:12 set 95:19 shredded 61:21 snack 50:14 soon 24:9 seek 14:18 20:17 seven 78:10 shuttering 66:14 so 5:6,9 8:2 10:5 sorry 39:20 48:6 seem 63:8 64:16 several 9:17 22:7 side 39:18 12:4 18:17 20:23 49:8 52:22 53:6 33:14,23 52:4 22:18 23:25 63:11 77:8 83:13

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 116

92:4,21 (10) 64:6 89:7,15 90:5,9 stepped 20:20 sublicensees 91:13,19 92:4,19 58:25 34:13 soul 48:14 55:17 spectrum 17:5 93:13,19 (69) 89:10 52:13 stern 36:19 submissions stand 12:4 67:12 13:25 14:6 78:13 sound 59:23 speech 50:22 still 52:6,7 58:10 standard 15:5 66:15 (4) submit 13:22 source 21:12 spell 8:23 23:9,12 24:20 53:15 66:2 10:8,11,13,15 start 10:9,17 stipulated 78:4,6 28:21 35:21 83:22 11:19 14:5 (7) 50:24 93:4 (4) 92:8,13 (9) souris 3:12 55:23 storefronts 87:14 56:2,3,7 (5) spelled 12:18 started 4:4 51:9 submitted 15:24 stories 81:10 24:4 31:3 36:14 south 58:2 spelling 10:20 starting 12:9 39:13 71:17,24 storm 61:21 83:25 91:8,16 (10) space 47:5,7 62:5 spending 80:24 state 18:2 26:2,7,8 27:17 strange 78:16 subscribers 22:8 spaces 67:19 spent 53:23 32:15 69:15 90:20 69:25 95:6,11 (10) strategist 65:22 subsequent 16:18 speak 4:12 8:5,12 11:2 13:20 spirit 50:22 stated 46:10 75:4 street 34:2 68:19 subsidies 26:9 24:9,17,17 25:3 77:17 78:8 (4) 74:21 28:4 32:8 33:3 spoken 24:11 substance 62:24 36:10 59:22 72:21 statement 15:19 strength 61:19 77:11 84:23 86:23 92:16 ss 95:7 32:22,24 53:11 (18) 90:7,15 95:13 (7) stretch 72:23 subtenants 47:18 staff 46:3 83:7 speaker 5:9,12 statements 15:16 strikingly 62:24 success 31:20 8:18 9:3,5,9,10,21 staffed 80:15 18:11 30:19 77:11 52:7 60:22 10:7,14 11:6,19,22 13:15 33:4 35:23 stage 79:3 staten 2:21 7:8 strong 82:23 successful 49:3 48:2 59:23 19:6,13 (4) 50:9 66:10,12 83:10,17 stakeholders stronger 81:4 84:5,12 85:21 34:6 states 26:23 such 15:6 17:5 86:14 90:3 27:13 strongholds 21:2 50:10 58:10 91:12,17 92:16,23 stamoulis 2:24 87:17 61:3 64:17 70:8 93:2,11 (33) 4:17,19 5:11 8:25 states' 27:9 (8) 9:12,24 10:18,21 strongly 45:8 speakers 3:2 11:17 12:2,19 stating 10:25 53:12,13 79:23 suffered 54:6 11:11 59:21 18:14,15 22:13 77:25 90:25 (5) 23:6,11 25:11 suffering 41:10 speaking 4:13 27:19,22 28:20,25 stay 23:5 76:19 struggle 20:13 5:6 9:7 29:17 35:14 36:6 38:15 89:6 65:24 sum 88:3 83:15 84:14 87:7 39:20 42:22 43:15 92:2 (8) 45:11 47:8,24 stayed 88:19 stuck 42:20 70:6 summer 33:11 48:6 49:7 51:20 42:21 48:16 51:15 special 41:7 52:22,25 55:6,22 staying 49:3 students 20:13 56:21 57:2 70:15 66:18 67:20 56:5 57:20 63:11 74:20,22,23,25 65:13 72:8 74:13 stems 37:18 styles 52:14 88:20 (12) specifically 24:5 76:23 78:22 81:24 90:16 82:8 83:13,19 step 19:20 43:7 subleases 81:15 summers 69:25 84:8,16,20 85:2,4 75:19 81:15 (4) spectacularly 86:2,11,17 87:4 subleasing 47:5 super 51:25 83:7

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 117 superior 35:4 talent 52:15 term 14:24 28:19 35:9,11,22 36:3,12 36:14 41:17,24 61:6 64:23 (4) 39:24 43:14,15 42:13,15 43:7,25 superstorm talk 47:10 45:11 47:23,24 44:12,23,24 46:25 58:8,21 terms 17:12 49:5,7 52:24,25 52:4 56:13 57:18 talked 44:20 64:15 53:17 58:25 61:5 63:25 supervision 38:7 55:5,6,7,21,22 66:7 67:16 68:3 talking 26:21 terrible 55:18,19 57:20 59:18,20 69:3 80:3 88:7 support 17:18 73:22 63:12 65:13 (28) 19:16 20:21 testified 38:21 68:12,14 69:20,21 21:6,25 31:17 tanya 6:22 7:16 70:24,25 72:7,8,10 they're 27:7 40:21 43:2 45:3 testify 8:7,14 74:13 76:23 44:14,15 46:15 60:25 65:3 tasting 60:17 11:4 12:12,14 79:16,17 82:8 59:7 65:10 76:2 77:20,22 81:16 13:17,21 14:12 83:16 84:24 85:19 83:22 89:3 (9) 87:22 88:24 (16) teachers 20:12 18:13 24:6 25:12 86:7,17,21,25 87:4 29:10,21,24 30:4 89:14,15 90:11 they've 46:17 supporting 44:4 teams 1:8 4:9 35:13 43:21 45:22 91:11 93:15 94:3 59:2 70:8 65:6 82:23 63:20 92:8 (20) (83) thing 45:9 57:18 suppose 25:21 technical 20:21 testifying 11:5 thanks 60:4 59:17 67:19 70:5 21:5 22:4 86:12 24:2 29:15,18 (4) 83:17 87:15 (6) sure 7:24 11:11 (4) 13:19 24:15 29:14 testimony 8:3 their 4:11 8:6 things 14:24 22:5 31:25 41:4 59:5 technology 7:14 11:13 12:22,22 16:16 20:18 31:20 76:9 91:24 93:14 (10) 14:16 23:5 13:4,8,11,23 15:13 32:9,14,15 33:22 17:21 19:3 36:15 40:13,14 think 9:21 surmised 42:25 telecom 25:13 23:7,9,20,23 24:20 41:24 42:4 43:3 44:6,11 45:7 25:10 27:14,23 44:25 46:5,18 54:10,20,22 62:14 surprise 67:21 telecommunicatio 28:5 30:7,8,16 47:5,7,21 48:3 65:7 70:3 71:22 n 14:17 26:3 31:2 33:2 51:18 57:12 62:5 73:17,19 74:11 surrounded 35:15,21 36:9 63:6 67:18 74:7,7 75:8,14 76:2 (17) 51:21 telecommunicatio 43:16 45:10 48:3 75:4 78:8,10 ns 7:15 53:2 63:13 65:14 81:10,13 85:17 third 34:23 sustainable 42:19 72:9 73:15 74:14 (35) television 18:6 76:24 82:9 83:14 those 11:15 swisher 2:20 19:5,6 20:24 (4) 84:9,22 86:5 them 32:13,15 12:23,24 14:7,11 7:5,5 30:20,20,24 89:19,21 90:18,21 41:3,6 44:3 50:19 24:2,3,7,10 29:14 (6) tell 43:24 44:23 91:3,7,15,23 51:3,14,25 52:7,8 41:14,16 56:21 64:11 92:7,9,13,24 93:7 55:19 56:25 57:13 66:23 76:9 t 95:3,3 (56) 57:6,12 64:9 66:9 78:15 79:2 85:16 telling 76:6 73:2,3 75:23 78:8 (19) taco 50:11 than 16:3,5 17:13 81:4,6,7 87:13,18 temporary 61:10 21:24 26:24 31:19 (26) though 38:8 54:2 take 15:13 30:15 54:4 72:7 82:21 32:15 43:6 67:17 ten 55:16 75:13 83:23,24 (11) themselves thought 70:10 88:7 (6) 80:6 9:13,15 29:12,23 84:2 thank 5:11,15,16 40:24 (5) taken 72:25 tenant 46:11 7:17 10:10 12:25 thoughtful 80:11 95:13 15:22 18:8,9 19:7 there's 92:20 tenants 46:15 22:15 23:6,8,11,14 thousand 27:9 taking 12:21 36:9 77:17 24:11 27:21,22 therefore 49:21 77:21 48:21 65:9 69:2 28:2,7,23 29:23 (5) tenure 47:21,21 30:11,14,15,25 these 22:22 26:8 thousands 62:3 32:18,20 33:4 27:3 31:16 35:3 77:18

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 118 three 13:16 14:25 89:14 92:7 transfer 75:10,23 ultimately united 27:9,13 21:20 25:11 28:14 93:11,13 94:4 (44) 76:16 88:5,25 35:24 37:6 38:18 units 15:4,6,10 46:25 48:3 50:2 timed 36:9 transferred umhum 84:19 28:17 71:10 (5) 61:18 64:9 71:9 26:14 92:18 (15) timer 85:5 unable 9:17 unknown 50:13 transform 50:19 11:14 12:21,23 78:11 threeminute times 9:17 26:24 24:17,18 29:24 59:22 27:18 43:6 (4) translate 47:14 30:4 86:19 (9) unless 4:21 29:12 84:10 threeperson 38:4 title 26:4 transparent 42:3 unaffiliated 40:7 87:5 unlike 54:17 threeyear 64:12 today 7:21 traumatic 54:6 8:11,12 14:3,7 unbelievable unlimited 27:11 thrive 17:20 19:11 24:18 30:5 travel 67:15 67:4,10 31:5 32:2 33:5 unmimicable thriving 52:6 90:19,22 91:3 triple 26:25 unbiased 39:3,14 68:8 93:8,12,13 (17) 27:11,12 through 19:25 unconscionable unmute 84:21,23 30:3 37:18 38:11 today's 8:4 89:17 true 95:12 54:16 58:15 86:2,13,15,19,24 49:21 54:25 55:2 (7) 57:13 60:24 61:14 today’s 4:4,8 trust 62:15 unconstructive 70:6 75:13 79:3 93:21 62:8 unmuting 9:22 81:2 87:21 (15) trustworthy 42:5 together 59:4 undeniable 37:15 unpartial 39:3 throughout 82:17 try 67:20 68:10 21:11 88:20 under 31:22 unprecedented tonya 2:16 15:18 trying 29:25 33:20 38:6 49:15 43:6 66:3 thumb 57:12 44:12 73:25 91:24 57:12 61:10 73:24 too 59:13 87:23 (4) (7) unrealistic 47:12 thursday 77:20 81:13 78:18 took 57:5 69:4 tuesdays 75:17 underserved 70:7 15:7 19:17 44:7 unsustainable tide 46:14 55:13 turn 44:22 67:11 64:23 67:11 80:15 (4) tourism 89:11 68:8,9 86:23 (5) understand 9:5,10 29:10 untied 26:23 tides 88:10 town 52:15 tv 22:9 76:10,17 91:19,20 92:19 (8) until 21:21 25:19 tied 58:4 track 65:5 twenty 28:16 69:20 82:19,22 understanding time 4:12 5:6 twice 8:23 10:13 48:25 up 22:16 23:24 9:19 10:20 12:6 traffic 48:24 28:16 32:16 37:6 13:2,11 14:12 67:24 two 26:4 37:6 unfair 54:23 41:12 43:12 22:14 24:19 35:10 51:25 61:9 64:3,5 78:15 81:9 44:13,20 45:6 39:21 45:12 47:23 trainer 66:8 75:13,16 78:3,17 46:16 58:25 49:6 50:23 52:23 83:19 91:18 (12) unforeseeable 60:9,16 71:10,11 53:24 55:4,21 training 20:2 48:23 75:7,9,12 89:4 57:19 59:19,22 type 59:10 91:6 (21) 63:12 65:12 68:13 transcript 95:13 unforeseen 17:14 72:7 74:7,12 typical 58:12 upgrade 16:14 76:22 80:24 84:24 transcription unfortunately 85:20 86:5,18,18 1:23 4:13 typically 41:20 9:12 27:6 91:21 upon 12:11 20:3 87:24 88:13,25 22:10,23 (4)

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 119 ups 61:14 vendor 69:14 virtually 20:12 we'll 91:13 93:14 (11) 83:7 upstate 74:19 vision 57:9 we're 5:13 11:17 whereof 95:19 vendors 31:11,12 12:2,4 23:19 urge 16:9 79:23 32:12 34:5 42:14 visionaries 56:13 24:18 26:23 27:10 whereupon 9:7 90:25 57:11 60:24 82:24 31:4 44:6 73:22 84:14 92:2 85:15 (9) visionary 71:20 86:16 91:24 (13) urgency 19:22 whether 8:8,15 vendors' 63:5 visitor 66:2 we've 30:2 82:25 11:4 us 10:3 19:11 83:6 20:3 22:16,22 venezuela 49:23 visitors 36:24 which 8:6,13 39:24 44:12 50:13 51:8 weather 17:10 10:24 11:3 12:13 52:7 55:15 57:2 venues 82:23 13:5,23 16:5,12 59:4 62:15,20 vital 17:15 20:8 website 93:25 22:10 23:13 25:20 63:8 76:6 78:20 verge 87:19 26:7 34:18 61:7 (17) voices 17:18 welcome 7:17 64:4,7 65:25 80:9 verizon 14:22 45:13 81:15 93:24 (21) use 11:8,9 16:16 16:8,13 18:3,4 volume 8:3 13:7 19:15,20 21:17,18 well 9:25 16:13 while 27:9 35:2 used 20:24 34:17 23:21,22 25:18,25 vote 16:18 18:6 20:18 36:15 51:15 83:4 (4) 56:14 91:10 (4) 26:6,10,12 29:6 41:16 43:14 44:14 (17) voted 22:23 46:11 60:6 whistleblower user 61:10 64:10,17 71:25 38:11 very 10:2 12:25 wage 60:21 73:17 83:17,24 utility 26:2 16:16 18:4,5 (16) who 11:14,15 22:25 23:8,11,15 wagnoer 12:24 14:11 16:3 utilizing 50:25 24:11 27:22 28:2 66:11,13 went 58:6 83:25 18:13 20:13,16 82:19 29:15 30:11 33:4 24:4,7,10 28:24 36:3,12,19 39:25 wagoner 3:16 what 25:23 43:11 29:14 30:3 32:9 utter 56:17 40:25 45:11 52:25 65:15,18,19 (4) 44:19 48:21 54:11 35:12 36:7 37:24 54:19 57:20 69:3 57:10 61:8,24 38:5,6 39:7 vacancies 66:7 70:9 74:13 78:16 want 5:9 7:24 75:9,25 76:6,11,20 41:14,16 48:11 82:8 85:9 86:17 29:10 31:5 85:10 88:2,3 51:22 53:25 56:20 vacancy 66:3,5 89:15 90:22 93:15 32:4,14 47:25 93:11 (17) 57:7 59:3 65:23 (34) 53:11 57:10,10,11 66:8 67:14 vacate 76:15 58:16 59:11,20 what's 8:18 75:2,19 76:17 vested 75:20 66:25 67:3,4 72:3 26:19 82:4 91:12 78:15 80:4,16 valid 31:7 85:14 88:12 (20) (4) 89:9,18 (40) veteran 58:3 valuable 43:8 wanted 18:2,16 when 9:19 13:16 whoever 88:6 46:18 70:19 via 4:9 8:10,21 85:8 26:12 35:3 36:17 12:14 14:3 38:13 40:22 47:3 56:23 whole 22:21 23:9 valued 43:8 78:3 89:21 (8) wasn't 71:22 57:2 59:2 72:4 62:12,21 66:24 values 48:12 vice 18:24 watched 44:3 77:9 83:25 86:15 whose 21:14 87:18 88:17 (17) 37:23 67:9 various 33:9 village 49:25 36:21 61:2 62:13 way 16:17 37:17 whenever 56:25 why 16:6 27:2 77:21 91:6 (6) violative 54:17 39:4 41:19 42:19 39:10 54:2 68:25 43:5 46:5 48:19 where 17:15 21:8 77:23 (6) vegetable 74:19 virtual 16:23 58:10 59:13 67:16 34:9 48:15 23:3 75:11 88:9 95:17 58:9,22 60:9 77:7 wifi 34:2 76:8 vegetables 72:17 (14) 85:22 88:11 92:23

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 120 wildly 64:13 within 65:9 would 16:12 19:7 55:16 61:7 64:10 84:17 88:5 (16) 95:11,12 23:24 29:11,15 69:20 75:13 80:6 will 5:7,20,20 32:11 36:6 37:11 85:11 (14) young 2:22 7:9,9 9:14,16,18 without 16:4 41:5,25 51:7 51:17 67:13 (5) 10:3,3,9,11,17 21:24 63:4 55:17 61:18 63:4 yearsplus 82:22 11:8,9,13 12:21 76:10,15 77:15 (6) 68:2,4 69:10,15 your 4:14 5:3 13:9,15,18,23 75:24 77:14 80:7 yes 4:7 11:9,24 8:12 11:2 12:12 14:10,13,23 15:13 witness 46:7 81:4,7 84:2 86:3,6 15:17 25:4 56:6 13:2,17 18:20 18:12 21:23 95:19 90:7,14,17 91:4 85:3 87:4 (8) 22:14 23:6,25 23:9,13,22 (30) 24:4,12,14,14,20 24:3,6,8,19,22,24 witnessed 87:11 yet 54:9 89:18 25:5,10 27:23 28:7 29:25 would've 37:4,9 91:16 29:19 30:7,11 30:6,8,15 31:7 wolaver 3:4 35:9,25 40:4 33:2 35:11,17,23 40:3,6,7 42:23 wouldn't 39:8 yield 47:22 49:6 43:15,18 44:22 36:10 39:24 45:13 (6) 55:4,21 57:19 45:6,12,15 48:4 42:9,10 43:12 wrap 22:16 59:19 65:12 68:12 49:10 53:2,4,18 47:22 48:2 64:19 wolff 3:17 72:7 74:12 76:21 55:8,24 57:22 66:24 70:11 68:15,17,18 (4) wrapped 50:15 89:14 (12) 60:2 63:12,15 73:12,15 65:13,16 66:12 75:9,18,22,22 won't 77:14 89:5 writing 24:20 york 7:22,24 68:15 69:22 71:2 76:15 81:17 83:8 30:8 35:22 71:24 14:15,22,23 15:9 72:8,11 73:14 84:16,20,21,23 wondering 54:2 78:4 89:21 91:16 16:11 17:19 74:14,16 76:23 85:16 86:2,13 92:9 (8) 26:2,6,11 28:10 77:2 79:15,18,24 89:13 91:5,7 word 11:20 32:15 33:5 35:5 81:18 82:9,11 92:14,15 93:9 (76) 42:4 written 36:16,22,24 84:22,24 85:24 13:4,22,25 14:5 37:10,21,25 86:9,22,23 89:20 willamsburg work 10:3 17:2 30:8 31:2 91:23 38:5,23 39:5,23 91:12 92:9,24 68:10 19:9 24:15 30:13 (7) 42:12 43:11 44:17 93:7 (72) 31:19,23 56:4,11 45:18 48:19,22 willingness 64:15 57:15 59:4,7 wrong 81:15 49:21,24 54:7 yours 86:7 60:22 63:9 65:22 55:18 62:12 64:8 window 59:22 69:17 77:24 81:18 wrongful 26:20 66:2,15,23 67:15 yourself 4:21,25 85:12 (19) 68:24 72:14 74:4 10:10,17 24:24 wine 67:10 wrote 84:4 87:10 88:13 28:2 36:8 86:24 worked 36:17 25:16,23,24 95:6,11 (48) (8) wireless 45:20 51:11 60:18 26:10,13,25 70:9 74:20 (6) x 1:2,6 york's 20:19 yourselves 12:10 22:19 wires 26:3,4,15 workers 51:12 yarden 3:19 youth 80:20 27:4 (4) 74:5 70:25 71:5 yorker 49:5 87:6 yvonne 2:10 6:14 wiring 26:11 working 41:13 ycgov 89:24 90:2 yorkers 16:3 57:16 70:14 80:5 17:4 41:14 43:4 232 1:10 wish 8:7,11,14 82:17 (5) year 28:18 38:10 50:24 51:5 62:3 11:2,4 12:11,14 61:22 78:5 88:18 77:19 (8) 404 94:4 18:11 25:2 28:3 works 38:5,6 (5) 32:21,24 69:17 46:22 you'll 86:3 2000 91:23 (13) yeararound world 20:9 54:22 33:25 you're 22:13 2001 49:24 wishes 18:13 60:17 29:18,21 30:4 35:13 years 14:25 39:21 45:13 46:22 2003 49:19 50:2 worldwide 66:16 21:20 22:7 25:14 52:23 63:12 wishing 8:5 26:18 33:22 45:21 76:3,6,7,11,12 2005 56:11

LH REPORTING SERVICES, INC. 718-526-7100

Franchise & Concession Review Committee Public Hearing January 11, 2021 121

2011 49:15 50:3 74:20 75:15 (4)

2012 49:21

2013 26:11 49:14

2014 25:21

2015 82:25

2016 52:11

2018 66:4

2019 26:6

2020 21:21 49:15 78:3

2021 1:9 23:18 29:2 33:11 95:20 (5)

2023 21:21

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LH REPORTING SERVICES, INC. 718-526-7100

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