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Reduction of Absenteeism Level in Hospitality Industry
Reduction of Absenteeism Level in Hospitality Industry BY ZOYA NASEEM REG.NO: 3511110954 SUPERVISED BY Mr. R.SHIVA KUMAR PROJECT GUIDE PROF. SUNDARARAJAN DATE: 4TH MARCH – 30TH APRIL 2013 1 PREFACE The purpose of this report is to explain what I learned during my summer project in the WOW express department at Sheraton Park hotel & towers, Chennai. This report is also the requirement for the partial fulfillment of the summer project at the conclusion of the 2nd year Masters in Business Administration course. The report focuses on the assignments handled, working environment, success and short comings I had encountered during my summer project at Sheraton park hotels & towers, Chennai. The summer project report contains my Individual observation during the stipulated period granted by the company and it would be imperative that recommendations and suggestions be given, to better my observation skills and knowledge about the company. I firmly believe that this stint at Sheraton park hotels & towers has helped me hone my management skills and also acquire adequate technical skills required for better understanding of the technical subjects I have chosen in my final year Post graduation. 2 ACKNOWLEDGEMENTS This summer project stint at the hotel has been a great learning experience for me personally, especially to be associated with a hotel like Sheraton park hotels & towers, which is one of the successful brands of Starwood hotels groups. I would like to extend my sincere gratitude to Mr. Shiva Kumar – Manager, Learning Services & WOW express and his team for giving me the opportunity to complete my summer project at Sheraton park hotels and towers. -
ITC Sustainability Report 2018
ENTERPRISE OF TOMORROW SUSTAINABILITY REPORT 2018 ITC LIMITED ENTERPRISES OF TOMORROW CAN BRING IN TRANSFORMATIONAL CHANGE BY MAKING SOCIETAL VALUE CREATION A CONSCIOUS STRATEGIC DECISION”. CONTENTS C H A I R M A N ’ S E C O N O M I C 01 S TA T E M E N T 69 P E R F O R M A N C E O R G A N I S A T I O N A L E N V I R O N M E N TA L 07 P R O F I L E 85 P E R F O R M A N C E 23 Sustainable Supply Chain 29 Honours, Awards & Certications S TA K E H O L D E R 35 E N G A G E M E N T R E P O R T P R O F I L E , 57 S C O P E A N D B O U N D A R Y 89 Management Approach 91 Energy & Climate Change C O R P O R A T E 107 Air Emissions 61 G O V E R N A N C E 111 Water Management 125 Waste Management 137 Raw Materials 142 Biodiversity ITC Limited | Sustainability Report 17-18 E N T E R P R I S E O F T O M O R R O W P E O P L E & S A F E T Y P R O D U C T 145 P E R F O R M A N C E 195 R E S P O N S I B I L I T Y 147 Labour Practices and Decent Work & Human Rights 153 Occupational Health & Safety 211 A N N E X U R E S S O C I A L 211 GRI Standards Indicators Index 161 P E R F O R M A N C E 221 GRI G4 Food Processing Sector Supplement (FPSS) 163 ITC Mission Sunehra Kal for 223 Alignment to Business Sustainable & Inclusive Growth Responsibility Report Principles 224 ITC's Vision, Mission, Core Values and Policies & Guidelines 225 Quantication Methodologies 226 Memberships and Aliations 228 Independent Assurance Statement C H A I R M A N ’ S 01 S TA T E M E N T It is a matter of great satisfaction that ITC is presenting the 15th edition of its Sustainability Report this year. -
ITC Limited: the Strategic Transformation
ITC Limited: The Strategic Transformation A Case Study “Sometimes, not taking a risk is the biggest risk” - Padma Bhushan Yogesh C. Deveshwar 1. Background ITC Limited is adiversified Indian conglomerate headquartered in Kolkata that has a meaningful presence in all the three sectors of the national economy -agriculture, services and manufacturing. With significant interests in the Fast-Moving Consumer Goods (FMCG), Hotels, Paperboards & Packaging, Agri Business & Information Technology sectors, the company presently employs over 31,000 people across India. During FY 2016, ITC clocked annual revenues of US$ 8.31 billion and enjoyed a market capitalization of US$45 billion. ITC is rooted in the philosophy of congruence of business and social purpose. The company is engaged in continuously refining business models that support competitiveness across the larger value chain. At the turn of the millennium, ITC redefined its corporate vision to put sustainability and inclusive growth at the top of its agenda. Supported by the bedrock of solid financial performance, the company crafted innovative business models that generated sustainable livelihood opportunities and simultaneously helped to renew ecological resources. To foster sustainable and inclusive growth, ITC has spearheaded an Integrated Rural Development Program with four distinct objectives: (i) the dissemination of information and knowledge (ii) access to quality inputs and markets (iii) generating supplementary incomes, and (iv) the augmentation of natural resources This intervention has enabled a comprehensive development of the rural ecosystem, empowered farmers and raised rural incomes. To address the challenges of environmental degradation, ITC constantly strives to minimize its environmental impact – from leading-edge manufacturing processes in its factories to building the largest, greenest hotels in India, and making it a priority to clean up the eco-footprint of all aspects of its operations as far as possible as well as expanding its renewable energy portfolio. -
Corporate Management Committee Board Committees Board of Directors
Board of Directors Chairman Non-Executive Directors Yogesh Chander Deveshwar Anil Baijal Hugo Geoffrey Powell Shilabhadra Banerjee Pillappakkam Bahukutumbi Ramanujam Executive Directors Angara Venkata Girija Kumar Anthony Ruys Serajul Haq Khan Basudeb Sen Nakul Anand Sunil Behari Mathur Krishnamoorthy Vaidyanath Pradeep Vasant Dhobale Dinesh Kumar Mehrotra Balakrishnan Vijayaraghavan Kurush Noshir Grant Board Committees Audit Committee Compensation Committee Nominations Committee S B Mathur Chairman S H Khan Chairman Y C Deveshwar Chairman A Baijal Member A Baijal Member A Baijal Member A V Girija Kumar Member S B Mathur Member S Banerjee Member P B Ramanujam Member H G Powell Member A V Girija Kumar Member K Vaidyanath Member B Sen Member S H Khan Member B Vijayaraghavan Member S B Mathur Member P V Dhobale Invitee D K Mehrotra Member R Tandon Invitee P B Ramanujam Member S Basu Invitee K Vaidyanath Member (Head of Internal Audit) Representative of the Invitee Statutory Auditors Investor Services Committee Sustainability Committee B B Chatterjee Secretary A V Girija Kumar Chairman Y C Deveshwar Chairman K N Grant Member S Banerjee Member P B Ramanujam Member H G Powell Member B Sen Member A Ruys Member B Vijayaraghavan Member B Sen Member B B Chatterjee Secretary B Vijayaraghavan Member B B Chatterjee Secretary Corporate Management Chief Financial Officer Rajiv Tandon Committee Executive Vice President & Company Secretary Executive Directors Biswa Behari Chatterjee Y C Deveshwar Chairman General Counsel N Anand Member Kannadiputhur Sundararaman -
Top 10 FMCG Companies
Top 10 FMCG Companies Companies FMCG sector is an ever growing sector and is currently in a boom phase. There are many jobs in FMCG sector at diiferent levels like sales, supply chain, manager, operations, purchasing, supervisor, administration, general S. NO. management, product development, HR, Finance and marketing. FMCG sector is famous for jobs that are not only well paying but also gives the best perks and bonuses. Freshers are looking for jobs in FMCGsector as these jobs will give them the best career in the industry. 1. Hindustan Unilever Ltd. 2. ITC (Indian Tobacco Company) 3. Nestlé India 4. GCMMF (AMUL) 5. Dabur India 6. Asian Paints (India) 7. Cadbury India 8 Britannia Industries Procter & Gamble Hygiene and 9. Health Care 10. Marico Industries Hindustan Unilever From Wikipedia, the free encyclopedia Jump to: navigation, search This article needs additional citations for verification. Please help improve this article by adding reliable references. Unsourced material may be challenged and removed. (September 2010) Hindustan Unilever Ltd Type Public company BSE: 500696 Fast Moving Consumer Goods Industry FMCG) Founded 1933 Headquarters Mumbai, India Harish Manwani (Chairman), Nitin Key people Paranjpe (CEO and Managing Director) Products Home & Personal Care, Food & Beverages 17,873.44 crore (US$3.97 billion) Revenue (2009-2010) [1] Net income 2,202.03 crore (US$488.85 million) Employees Over 65,000 direct & indirect employees Parent Unilever Plc (52%) W ebsite www.hul.co.in Hindustan Unilever Limited (HUL) (BSE: 500696) is India's largest fast moving consumer goods company. The Anglo-Dutch company Unilever owns a 52% majority stake. -
Sustainability Report 2011
Sustainability Report 2011 The only Company in the world, of Creating over comparable size to 5 million be carbon, water sustainable and solid waste livelihoods recyling positive FOR ALL OUR TOMORROWS More than 35% of energy consumption at ITC is from renewable All ITC premium sources luxury Hotels are LEED Platinum certified GRI - G3 Compliant Application Level A+ ITC : An Exemplar in Triple Bottom Line Performance Economic $ 33 billion market capitalisation Powering $ 7 billion 26,000 growth with turnover employees ITC Group provides multiple direct employment to more than business 26,000 people drivers Diversified multi-business conglomerate spanning FMCG, Hotels, Paperboards & Total shareholder returns of Packaging, Agri Business and Information Technology 26% per annum Figures in this section are as on September, 2011 ITC : An Exemplar in Triple Bottom Line Performance Environment Water Carbon Solid Waste Positive: Positive: Recycling Positive: 9 years 6 years 4 years LEED Platinum Rating All ITC premium luxury Hotels are LEED Platinum certified Irrigating 35% 70,000 1,16,000 hectares renewable hectares energy ITC’s Watershed greened More than 35% of Development initiative ITC’s Social and Farm Forestry ITC’s total energy brings precious water to initiative has greened over consumption is from nearly 70,000 hectares of 1,16,000 hectares renewable sources moisture-stressed areas Social Creating 5 million sustainable livelihoods Empowering Creating Creating 52 million 4 million farmers Community Assets person-days of ITC’s globally -
REPORT and ACCOUNTS 2018 1 Your Directors
REPORT AND ACCOUNTS 2018 CONTENTS ITC: Creating Enduring Value Focus: ITC’s World-class Indian brands Board of Directors and Committees 01 Report on Corporate Governance 12 Shareholder Information 28 Report of the Board of Directors & 38 Management Discussion and Analysis Certificate of Compliance from Auditors with 122 respect to Corporate Governance CEO and CFO Compliance Certificate 123 Standalone Financial Statements Balance Sheet 124 Statement of Profit and Loss 125 Statement of changes in equity 126 Cash Flow Statement 128 Notes to the Financial Statements 130 Auditor’s Report 191 Guide to Subsidiaries, Joint Ventures & Associates 197 Salient Features of the Financial Statements of 200 Subsidiaries, Joint Ventures & Associates (AOC-1) Consolidated Financial Statements 205 Ten Years at a Glance 288 Financial Highlights Business Responsibility Report I-XVI Business Update : lTC lnfotech Creating Enduring Institutions Awards & Accolades ITC: Creating Enduring Value for India As a Company deeply rooted in India’s soil, intimate rural linkages, superior agri-sourcing, ITC is inspired by its vision to serve larger cutting-edge Research & Development, national priorities. ITC’s pursuit of global world-class manufacturing, brand building competitiveness in economic value creation, skills, culinary insights of ITC Hotel’s master whilst simultaneously creating larger societal chefs, innovative consumer packaging, focus value, spurred innovation in business models to on digital technologies and an extensive trade synergise the building of -
ITC Limited Annual General Meeting (AGM)
Voting Advisory www.iias.in 28 June 2016 ITC Limited Annual General Meeting (AGM) Company Profile Meeting Date: 22 July 2016, 10:00 AM 14 June 2014, 3.00 PM BSE: 500875 | NSE: ITC Proxy Deadline: 20 July 2016, 10:00 AM 12 June 2014, 3:00 PM Industry: Tobacco Products E-Voting Period: www.evoting.nsdl.com 30 April 2014 Index: S&P BSE Sensex/Nifty 50 Face Value: Re.1 E-Voting Site: 18 July 2016, 9:00 AM to 21 July 2015, 5:00 PM Fiscal Year End: March Meeting Venue: Science City, Auditorium, JBS Haldane Avenue, Kolkata - 700046 Notice Date: 20 May 2016 Christ University Auditorium, Hosur Road, Bangalore - 560 029 Agenda Items IiAS # Type1 Description of resolution Recommendation See Legend 1 O Adoption of financial statements for the year ended 31 March 2016 See Analysis We believe that a comprehensive review of the financials of a company is a critical exercise which often requires first-hand information and proper due diligence. We do not provide voting recommendations on resolutions for adoption of financial statements, given the limited time between receipt of the annual report and the shareholder meeting, but provides analysis of critical ratios. 2 O To declare final dividend of Rs.6.5 per share and a special dividend of Rs.2.0 per FOR share (face value Re.1) ITC Limited (ITC) proposes a final dividend of Rs.6.5 per equity share and a special dividend of Rs.2.0 per share of face value Re.1 for the year ended 31 March 2016 (aggregate dividend of Rs.8.5 per share). -
Strategy and Corporate Evolution in Indian Context
STRATEGY AND CORPORATE EVOLUTION IN INDIAN CONTEXT ITC ITC was incorporated on August 24, 1910 under the name Imperial Tobacco Company of India Limited. As the Company's ownership progressively Indianised, the name of the Company was changed from Imperial Tobacco Company of India Limited to India Tobacco Company Limited in 1970 and then to I.T.C. Limited in 1974. In recognition of the Company's multi-business portfolio encompassing a wide range of businesses - Cigarettes & Tobacco, Hotels, Information Technology, Packaging, Paperboards & Specialty Papers, Agri-business, Foods, Lifestyle Retailing, Education & Stationery and Personal Care - the full stops in the Company's name were removed effective September 18, 2001. The Company now stands rechristened 'ITC Limited'. The Company’s beginnings were humble. A leased office on Radha Bazar Lane, Kolkata, was the centre of the it's existence. The Company celebrated its 16th birthday on August 24, 1926, by purchasing the plot of land situated at 37, Chowringhee, (now renamed J.L. Nehru Road) Kolkata, for the sum of Rs 310,000. This decision of the Company was historic in more ways than one. It was to mark the beginning of a long and eventful journey into India's future. The Company's headquarter building, 'Virginia House', which came up on that plot of land two years later, would go on to become one of Kolkata's most venerated landmarks. Though the first six decades of the Company's existence were primarily devoted to the growth and consolidation of the Cigarettes and Leaf Tobacco businesses, the Seventies witnessed the beginnings of a corporate transformation that would usher in momentous changes in the life of the Company. -
Board of Directors Corporate Management Committee
Board of Directors Chairman Non-Executive Directors Yogesh Chander Deveshwar Anil Baijal Pillappakkam Bahukutumbi Ramanujam Angara Venkata Girija Kumar Sahibzada Syed Habib-ur-Rehman Executive Directors Serajul Haq Khan Anthony Ruys Nakul Anand Robert Earl Lerwill Meera Shankar Pradeep Vasant Dhobale Suryakant Balkrishna Mainak Krishnamoorthy Vaidyanath Kurush Noshir Grant Sunil Behari Mathur Board Committees Audit Committee CSR and Sustainability Nomination & S B Mathur Chairman Committee Compensation Committee A Baijal Member Y C Deveshwar Chairman S H Khan Chairman P B Ramanujam Member A V Girija Kumar Member Y C Deveshwar Member K Vaidyanath Member R E Lerwill Member S S H Rehman Member P V Dhobale Invitee S B Mainak Member M Shankar Member R Tandon Invitee A Ruys Member K Vaidyanath Member R Parasuram Invitee M Shankar Member (Head of Internal Audit) B B Chatterjee Secretary Representative of Invitee the Statutory Auditors Stakeholders Independent Directors B B Chatterjee Secretary Relationship Committee Committee A V Girija Kumar Chairman A Baijal Member K N Grant Member S H Khan Member K Vaidyanath Member S B Mathur Member B B Chatterjee Secretary P B Ramanujam Member S S H Rehman Member M Shankar Member Corporate Management Chief Financial Officer Rajiv Tandon Committee Executive Vice President & Company Secretary Executive Directors Biswa Behari Chatterjee Y C Deveshwar Chairman General Counsel Kannadiputhur Sundararaman Suresh N Anand Member Investor Service Centre P V Dhobale Member 37 Jawaharlal Nehru Road, Kolkata 700 071, India K N Grant Member Phone : 033-2288 6426/0034 Fax : 033-2288 2358 Executives e-mail : [email protected] A Nayak Member Auditors T V Ramaswamy Member Deloitte Haskins & Sells S Sivakumar Member Chartered Accountants, Kolkata K S Suresh Member Registered Office R Tandon Member Virginia House 37 Jawaharlal Nehru Road, Kolkata 700 071, India B B Chatterjee Member & Secretary Phone : 033-2288 9371 CIN : L16005WB1910PLC001985 ITC Corporate Website : www.itcportal.com ITC Limited REPORT AND ACCOUNTS 2014 1 Your Directors Y.